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ABCD (ID# 00001)

I. Professional Summarya) Offshore Professional Summary

ABCD has over 16 years of experience in IT Services industry with 11 years in the United Kingdom, over a year in the United States of America and 4 years in India. He holds a Masters Degree in Business Administration, a Post Graduate Diploma in Management Information Systems & Computer Applications and Graduate Degree in Computer Science & Engineering. He has worked 9 years in the Insurance IT services industry. He is working for the past 5 years in the Oil & Gas IT services industry. He also has over a year experience in Credit card processing services and in Aerospace IT services industry. Prior to that, he worked as a Computer Teacher for Secondary School children (10-15 year olds). He worked with large global customers like Selective Insurance, Boeing, First Data Resources, Norwich Union and BP whose operations are across multiple geographies catering to global markets and businesses.

b) Onsite Professional Summary He has been in Program / Engagement Management role for over 10 years and been in a client facing role for over 12 years. He has worked with global customers like British Petroleum, Selective Insurance, Boeing, First Data Resources, Norwich Union and Aviva.

II. Achievements ABCD has Certificate in Global Business Leadership program with Harvard Business School Publishing and Universitas21Global (University”) and Certified by Chartered Insurance Institute (CII), UK with a Certificate of Insurance.. His major achievements include, successfully expanding a team of 3 members for one IT department to over 100 members working across 15 IT departments across England & Scotland for Norwich Union client. This paved the way for the client to embark on much larger outsourcing.

III. Employment Summarya) Mahindra Satyam experience

Industry ITSub Industry IT

Organization Satyam Computer ServicesBand-Sub band/ Designation Various - Programmer, Analyst, Module/ Team

Lead, Onsite Coordinator and Engagement Manage

Duration November/1994--July/2008

b) Pre Mahindra Satyam experienceIndustry IT

Sub Industry IT

Organization Crosslink Computer ServicesBand-Sub band/ Designation Computer Science Teacher and Lab Instructor

Duration April/1992--April/1993

IV. SkillsPRIMARY SKILL CATEGORY

Program Management

SECONDARY SKILL CATEGORY 1

Business Analyst

SECONDARY SKILL CATEGORY 2

Main Frame

PROJECT ACQUIRED SKILLS

Business Analysis, Engagement Management,

TRAINED SKILLS CGBL certified, Mainframe training, PMP training

OPTIONAL DOMAIN SKILLS Energy, Insurance

LINGUISTIC SKILLS English,Hindi

V. Trainings

Type Title Location Organized by DurationDomain Education

Certified by Chartered Insurance Institute (CII), UK with a Certificate of Insurance

London Chartered Insurance 4 Months

LeaderShip Development

Certificate in Global Business Leadership program with Harvard Business School Publishing and Universities

London Harvard Business School Publishing and Universitas21Global (University”)

4 Months

VI. CertificationsCICSMS Office 2003 FundamentalsMS SQL Server 2005 ProgrammingOracle 9i AdministrationOracle PL/SQL

VII. Project DetailsProject Domain EnergySub Domain Oil&Gas (downstream)Solution E-enabling business process and CommunicationProject Name: Functions and AHMS AccountsClient BP - British PetroleumRole Engagement Manager

Organization SatyamLocation Onsite: United KingdomDuration Onsite: October/2004--TillDateTeam Size Project : 100 Module : 0Funcational Skills

Engagement / Program Manager Rakesh managed two engagements during this 5 years period with BP. Functions and AHMS engagements, both multi-year, multi-million dollar (10M USD), multi-geography, multi-platform/ technologies, multi-functional and multi-sourced, Not-To-Exceed contracts with annual optimization and growth targets. Achieved 7-10% productivity gains annually and registered 50-100% growth rates. Client: BP is one of the world s largest energy companies, providing its customers with fuel for transportation, energy for heat and light, retail services and petrochemicals products for everyday items. 100 years old company employing over 96,000 people in 100 countries. BP has three business segments: Exploration and Production; Refining and Marketing; and Gas, Power and Renewables, operating across four regions in Europe, North and South America, Australasia and Africa supported by Functions (Finance, HSSE, Legal, Tax, etc,.).

a) Project Description

Functions started with transition from Incumbent (SAIC) followed by application maintenance and development work for over 10 Function areas (eg. Safety&Operations, Compliance, Legal, Tax..) across global user base, multiple applications (200+), multiple application types, technologies and 24/7 service levels. AHMS was awarded to Satyam (Alliance with SAIC as sub contractor). Involved application maintenance and development work for BP R&M in the USA (10 sites), in the UK (4 sites) and in Belgium (1 site). Consisted of 400+ applications and 24/7 service levels.

b) ContributionThe Functions Transition was completed in record 12 weeks. Over hundred knowledge transfer sessions, over 40 assurance sessions and 30 status review meetings were conducted during that short period. Client accolades in the form of customized gifts and signed appreciation letters were received from the BP Senior Vice President for a very successful transition. This had 4.5-5M USD annual revenue. AHMS transition from incumbent IBM and Melstar staff was done within 3 months despite different geographies involved in the transition (across multiple continents/ countries/ cities) and few hostile incumbent staff. The additional responsibilities include sub contractor(SAIC) and TUPE(Ex-IBM) staff management. This had 3.5-4M USD annual revenue. Broad level responsibilities… Single point of contact responsible/ answerable for the quality of the service delivered Provide assurance/ guarantees for on-time, on-budget delivery of a service and ensure the same (relationship management)

Project Domain InsuranceSub Domain UnderwritingSolution UnderwritingProject Name: CGNU IT servicesClient Aviva Plc (Norwich Union)Role Engagement Manager

Organization SatyamLocation Onsite: United KingdomDuration Onsite: February/1999--September/2004Team Size Project : 100 Module : Funcational Skills

Engagement Manager Aviva became the new name for the former CGNU in July 2002. CGNU was formed in 2000 by the merger of Norwich Union and CGU, itself the result of the merger of Commercial Union and General Accident in 1998. Aviva has grown from the merger of a number of businesses to become the fifth largest insurer in the world providing savings, investments and insurance to around 50 million customers. 300 years old company with 54,000 employees across 28 countries. As an Engagement manager, the focuses was on ensuring quality steady state and development services and ensure revenue growth specifically in Norwich Union’s General Insurance and Norwich Union Central Services areas. He lead a team of 3 members as a pilot project for 3 months followed by offshoring maintenance and work requests to a total team of 10 in UK and India. The pilot was very successful which lead to expansion across NUI and NUCS with over 100 members at peak periods. The projects had UK onsite and India

a) Project Description

As a Project Leader for NUI Established Systems, lead a team supporting 15+ applications. Work covered all aspects of maintenance services: Helpdesk, Live failures, preventative maintenance, enhancements, out of office hours production support, etc. The business

functionalities covered – Household Insurance, Business Select & Commercial Plus Insurance for small/ medium business , General Business , Family Select, Motor Insurance, Claims and Billing & Collections. Also lead a data-warehousing project- Business Select Data Marts, requiring full project life cycle work.

b) ContributionAnalysis of the requirements provided by the requester/business/end users Estimation, system design and authorizations/approvals - Project planning, work allocation, progress monitoring - Specification preparation, Coding and reviews -Testing - unit testing, system testing & integration testing; aid user testing -Implementation, callout and production support -Offshore coordination, issues resolution, client expectation and -Staff management an revenue/ new business development

VIII. Education

Degree Specialization University Year of passingPost graduation/Professional courses

MBA MARKETING

Osmania University

1996

Diploma PGDM INFORMATION TECHNOLOGY MANAGEMENT

Osmania University

1994

Graduation B.SC COMPUTERS

Loyola Academy, Osmania University

1992

IX. Passport & Visa Details

Passport No. B0808405 Valid Upto: 01 Dec 2017

Visa Type Country Valid Upto

B1USA USA 07/30/2017Permanent Resident United Kingdom

X. Personal DetailsName ABCDGID No. 00001Email Id Mahindra

Satyam’s email [email protected]/mahindrasatyam.net

Client email id [email protected]

(if any)

Personal email id(if any)

[email protected]

Location Bangalore

Contact Numbers

Home: ISD code + STD code + NumberMobile: ISD code + NumberWork: ISD code + STD code + Number

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