mobile wallet: the new marketing frontier
DESCRIPTION
The non-payment side of mobile wallet is a true game changer for marketers. This new marketing frontier empowers marketers to run mobile wallet programs that take advantage of time, location and interaction. To help marketers better understand this new opportunity, Vibes fielded the industry's first consumer study focused on the non-payment side of mobile wallet.TRANSCRIPT
Preferred distribution
46%20%19%
11%4%
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are aware of the non-payment side of mobile wallet
have no idea what mobile wallets are or what they are used for
of consumers only think of mobile wallet for making payments
48% 33%
19%
22%19%
13% 13%10%
7%
15%of consumers would receive some benefit from the non-payment side of mobile wallets
of these non-users think a mobile wallet would enhance their shopping experience— indicating a strong interest in this tool
Consumer demand is clear
Benefits of the non-payment side of the mobile wallet
Digitizing paper items Smartphone
organizationManaging
point balances
Time sensitive
offersAuto-
matically updated
items Location-aware alerts
No benefit
Gaining consumer
adoptionsay getting better promotions/offers would influence them to try a mobile wallet tool
say the organizational/making life easier aspect would entice them
Mobile wallet: The new marketing frontier
Green field opportunity for marketersVibes fielded the industry’s first consumer study focused on the non-payment side of mobile wallet. With 1 in 3 shoppers using mobile wallets for non-payment, this unveils vast potential for retailers.
of consumers say their perception of a retailer would change — for the better — if they started to deliver digitized mobile wallet content
of smartphone users have noticed any retailer offering mobile wallet specific content in the last six months
Consumers want it...It’s time for retailers to capitalize...
@Vibes 2013. All Rights Reserved.
Source: Vibes 2013 mobile consumer survey – July 2013Base: Total n=1,000
Text message
App from retailer
Direct mail
Mobile banner advertisement
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