Alerts

Document history

Version Date Details Reference

1.0 08/05/08 New document created All slides

Processing alert

Black text in normal font.

This alert should come at the bottom of the screen

The RSK is labeled ‘Cancel’. Pressing cancel, cancels the

operation.

This is to come when a certain process is going on i.e. sending… or

searching…

SelectAge

Sex Select

Country Select

State Select

Status Select

Name SelectName

UserId

Search for friends

Searching…

The synchronous call retrieving function - RTML

X of X KB

Retrieving <name of page>…

<Name of section>

Cancel

Relevant page

<name of page>

Options Back

The states for this text

-Connecting…-Retrieving <name of page>

The bar will be broken into X number of thin slices where X is the number of KB.

Each slice will load according to the number of KB loaded

Synchronous call retrieving function - inbox

r12 Nov 2007 00:20 AM

Hema

Hema..

Hema..

Hema

12 Nov 2007 00:20 AM

12 Nov 2007 00:20 AM

12 Nov 2007 00:20 AM

12 Nov 2007 00:20 AM

Options Back

Inbox

The states for this text

-Connecting…-Retrieving (X of X KB)

The bar will be broken into X number of thin slices where X is the number of KB.

Each slice will load according to the number of KB loaded

Pls note: the look and feel of the alert is according to the latest look and feel. This will eventually fit into the D2C colour scheme and style.

Retrieving…X of X KB

Cancel

Positive event alert

Green text in large font0:204:0

This is a timer based alert, it goes away after 2 seconds or if

the user clicks OK

Event alerts come in the following situations:

-A message is sent

To:

Write message here

Click to upload photos

Schedule

Click ‘To’ to enter contacts

Click to record voice

Compose message

Hello…long time no see

Hema

Send

Send to

QuickChat

Post to

Help & settings

Home

Send

To:

Write message here

Click to upload photos

Schedule

Click ‘To’ to enter contacts

Click to record voice

Compose message

Sending message..

To:

Write message here

Click to upload photos

Schedule

Click ‘To’ to enter contacts

Click to record voice

Compose message

Message sent!

Negative event alert – Case 1

SelectAge

Sex Select

Country Select

State Select

Status Select

Name SelectName

User ID

Search

Select18-24

Sorry, no results found!

Red text in large font255:0:00.

This should be accompanied by a

negative alert sound.

The RSK will be labeled OK in this one. LSK will be

inactive

This is a non-timer based alert. It will stay till the

person presses OK on the RSK.

Case 1: This alert is shown when there is no way out of the negative situation without

changing something. i.e. no results found, username not available etc.

Situations for negative alert Case 1• Username not available

“Sorry, the user ID that you have chosen is already taken. Please choose another user ID and try again.”

• Login password mis-match“Sorry, the user ID & password combination is incorrect. You entered ‘ektajasri’.”

• No results found for search“Sorry, there are no matches to your search. Please change some parameters and try again!”

• Message not available“Sorry, this message is no longer available.”

• Reply to a no-reply message“Sorry, messages from ‘Agent name’ cannot be replied to.”

• Forward a no-forward message“Sorry, messages from ‘Agent name’ cannot be forwarded.”

• A sender details function on the inbox on a system message“Sorry, ‘Agent name’ is an automatic RockeTalk function. None of the sender details exist for this sender”

• A blocking function on the inbox on a system message“Sorry, ‘Agent name’ is an automatic RockeTalk function. This function cannot be blocked or reported”

• A blocking function on the inbox on a system message“Sorry, ‘Agent name’ is an automatic RockeTalk function. This function cannot be blocked or reported”

Situations for negative alert Case 1• A Save function on the inbox on a system message

“Sorry, ‘Agent name’ is an automatic RockeTalk function. Messages contents of this message cannot be saved”

• A Save voice function for a message not containing voice “Opps…there is no voice in this message.”

• A Save picture function for a message not containing picture“Opps…there is no picture in this message.”

• Go to QuickChat function when there is no chat available“Sorry, there is no current QuickChats going on. Would you like to start a chat? Click on QuickChat from the friends list!”

• No previous search available“Sorry, no previous search available”

• Try to use Friend’s details functions on RockeTalk buddies“Sorry, <name of buddy> is a RockeTalk function. You can use these functions to get in touch with customer service, get help etc.”

• Try to use Friend’s details functions on RockeTalk buddies“Sorry, <name of buddy> is a RockeTalk function. You can use these functions to get in touch with customer service, get help etc. but you cannot perform friends options.”

Negative event alert – Case 2

SelectAge

Sex Select

Country Select

State Select

Status Select

Name SelectName

User ID

Search

Select18-24

Oops, could not perform search!

Red text in large font255:0:00.

This should be accompanied by a

negative alert sound.

This is a non-timer based alert. It will stay till the

person presses LSK/RSK

Case 2: This alert is shown when there is a way out of a negative situation. In this case we show the way out on the LSK and Cancel on the RSK

Try again Cancel

Situations for negative alert Case 2

• Registration unsuccessful “Oops, we could not register you successfully, please try again.” LSK – Try again RSK - Cancel

• Login unsuccessful“Oops, we could not log you in successfully, please try again.” LSK – Try again RSK - Cancel

• A send email function on a phone number“You cannot send email without a valid email ID, please unselect invalid contacts.” LSK – Unselect RSK - Cancel

• Network error“Oops, RokeTalk is having trouble getting connected. Please try again or try after some time.” LSK – Try again RSK – Cancel

• Message could not be sent“Oops, RockeTalk is having trouble sending this message. Please try again or try after some time.” LSK – Try again RSK – Cancel

Asynchronous operation alert

Hollywood Posts inspired by cinema…

Post media here!

Recently posted

Wish you were.. | MayankRate: 1 In Nature | Views: 39

Sweet picture.. | sweetie..Rate: 1 In Nature | Views: 39

Next 3-13 of 65>>

Most viewed

I wrote a | Brun_s..Rate: 1 In Nature | Views: 39

I wrote a | Brun_s..Rate: 1 In Nature | Views: 39

Next 3-13 of 25>>

Refresh this page!

Rocketalk media

MayankThis page will be delivered to your inbox shortly. Meanwhile, please

feel free to browse around!

Black text in normal font.The background colour of this alert is not the normal colour. It is 84:169:235

This alert should overlay the item that it refers to.

- On the RTML overlaid on top of the link

- On the search results or friends page, it should overlay the ID of the

person whose information is asked for.-On the inbox it should overlay the

message which it is relevant toThis is a timer based alert, it goes

away by itself in 3 seconds or when the user clicks OK

Asynchronous alert texts - I

• Clicking on user profile“This profile will be delivered to your inbox shortly. Meanwhile, please feel free to browse!”

• Clicking on Next X of X or name of a category or View media, view friends of a friend.

“This page will be delivered to your inbox shortly. Meanwhile, please feel free to browse!”

• Clicking on media “This media will be delivered to your inbox shortly. Meanwhile, please feel free to browse!”

• Clicking on download on Fun stuff “This <type of media> will be delivered to your inbox shortly. Meanwhile, please feel free to browse!”

• Clicking on Post on the Post media screen. “Your media will be posted in the relevant category shortly. Please be patient, this may take upto 24

hours!”

• Clicking on Refresh this page on RTML “This page will be refreshed shortly!”

Asynchronous alert texts - II

• Clicking on subscribe, unsubscribe, block, unblock, report message“Your request has been sent. You will receive a response shortly in your inbox.”

• Clicking on Send friend invite, send hello“Your message has been sent to <name of user>. Their response will be delivered in your inbox

shortly!”

• Clicking on save message“This message has been saved. You can get it again in your inbox by clicking on ‘Inbox options’ and

‘Get saved messages’.”

• Clicking on bookmark “<name of user> has been added to your friend’s list. You can now see their online/offline status.”

• Clicking on Save in settings“<name of user> has been added to your friend’s list. You can now see their online/offline status.”