mobile 101 class 4: mobile measurement
TRANSCRIPT
MOBILE MEASUREMENT
Data in the Mobile Ecosystem
AGENDA
2
1
The Mobile Ecosystem2
What We Can Measure3
Creating A Mobile Measurement Plan4
Looking Ahead
It’s Big - We Know That
5
3
2007 2009 2011E 2013E 2015E
Global Mobile vs. Desktop Internet User Projection2007 — 2015E
BY 2014, MOBILE INTERNET SHOULE TAKE OVER DESKTOP INTERNET USAGE
MOBILE INTERNET
USERS
DESKTOP INTERNET
USERS
MOBILE USAGEIT’S BIG - WE KNOW THAT
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software foundations + API
OEM
SOFTWARE FOUNDATIONS + API
RETAILERSCHANNELS
BROWSERS
OS
CARRIERS
MOBILE ECOSYSTEM
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PUBLISHERS
OEM
SOFTWARE FOUNDATIONS + API
RETAILERS
CHANNELS
BROWSERS
OS
AD NETWORKS
CARRIERS
MOBILE ECOSYSTEM
AD EXCHANGES
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The mobile industry only really started
in 2008 after the release of the iPhone.
We’re still in diapers.
THE INDUSTRY IS NASCENT
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Hundreds of companies are competing
to bring mobile solutions forward.
With chaos comes opportunity.
IT’S THE WILD WILD WEST
THE FACTS
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THE MOBILE ECOSYSTEM
What are the measurement implications of this ecosystem?
DATA IS NOT SHARED1 DATA NOT VALIDATED2
UNRELIABLE COOKIES4 PRIVACY ISSUES5
UNKNOWN UNIQUES3
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Most of these buckets do not work together, which means it will
probably get worse before it gets better.
Created a land of gated gardens.
DATA IS NOT SHARED1THE MOBILE ECOSYSTEM
A number of sources all pull from the same inventory or panels.
There is no one unified voice to confirm or validate the data.
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DATA NOT VALIDATED2THE MOBILE ECOSYSTEM
Publishers have a difficult time assessing unique visitors.
This problem is magnified when seeking an apples‐to‐apples
comparison across platforms.
UNKNOWN UNIQUES3
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THE MOBILE ECOSYSTEM
Both Javascript and HTTP cookies are unreliable for the mobile Web
and are not even an option for apps.
Many devices don’t accept cookies at all or are session‐dependent
and deleted immediately.12
UNRELIABLE COOKIES4THE MOBILE ECOSYSTEM
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Unique Device Identifiers, Apple ID’ or PII are not available on all
devices and cause security concerns for users.
Proposed privacy bills point to heightened regulations in the future.
PRIVACY ISSUES 5THE MOBILE ECOSYSTEM
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SO WHAT DATA IS AVAILABLE?
1ST PARTY
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AVAILABLE DATA
Data Source: Publisher’s servers, database OR their adserver like Mocean.
Mobile Web• Page Views
• Time Spent
• Device Type
• Screen Size
Mobile Apps• Downloads
• Frequency Of Use
• Time Spent
SMS• Open Rate
• Response Rates
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How Networks Get Geolocation Data
• Registration
• IP Address
• GPS
Accuracy
GPS - Lat/Long
Registration - Zip
IP Address
Scale
GEOLOCATION DATA
1ST PARTYAVAILABLE DATA
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How Networks Get User Data
• IDFA/UID
- Like online cookies
- UID on Android and IDFA on iOS 6
• Publisher ID
- Registration data or usernames
• Device Fingerprinting
- Networks/Publishers leverage an Algorithm that identifies users based on a combination of characteristics
Accuracy
UID/IDFA
Publisher ID
Fingerprinting
Scale
USER DATA
1ST PARTYAVAILABLE DATA
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IOS 6
iOS 6 and iPhone 5 made huge strides in making mobile more
trackable and measurable.
The IDFA is a random unique code which is shared across apps.
This will allow us to:
• Behavioral Target
• Retarget
• Develop highly detailed user profiles
SURVEY CARRIER REPORTED
MOBILE TAGGING
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PUBLISHER ANALYTICS
3RD PARTYAVAILABLE DATA
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PARTNER PROS CONS
• Can Report Demographics
• Aligns With Non‐ Mobile Brand
Awareness Studies
• Can Do Control/exposed Studies
• No Long Tail
• Self‐reported Data
• Expensive To Build Panel
• Skewed Results
• Difficult To Create A Control Group
SURVEY
3RD PARTYAVAILABLE DATA
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PARTNER PROS CONS
• Can Track Actual Behavior
• Potentially Tied To Carrier
Geographic, Demographic Data
• Anonymized, Aggregated Data
• Coordination Challenges With
Carriers
• Missing Wifi Traffic
CARRIER REPORTED
3RD PARTYAVAILABLE DATA
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PARTNER PROS CONS
• More Unified Data On Web Traffic
• Better Insights Into Niche Mobile
Sites/apps
• Requires Publisher Participation
MOBILE TAGGING
3RD PARTYAVAILABLE DATA
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PUBLISHER ANALYTICS
PARTNER PROS CONS
Individual Publishers
• Census‐based Behavioral Data • Lacks Third‐party Verification
3RD PARTYAVAILABLE DATA
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CREATING A MOBILE MEASUREMENT PLAN
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• Measurement Approach:
- Determine efficient CPD
- Measure % of New Traffic
- Monitor Google Searches
• Process:
- Required data sharing with client + Localytics
- Monitored CPD weekly
- Test different segments + time of day
THE DAILYEXAMPLE
GOAL: DOWNLOADS
• Approach:
- In-app banners
- Social Targeting
• Missed Opportunities:
- Click-to-app
- Rich Media
- “Tagging”
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A | X EXAMPLE
GOAL: SUBMISSIONS
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Be creative in how you define mobile
success.
CTR is not the only success metric.
BE CREATIVE!
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BEFORE YOU RFP
Remember:
1. Many partners have access to the same inventory and 3rd party data.
2. Algorithms make a difference, but we don’t like black boxes
3. Sometimes the only way to know which one will be most effective is run a test.
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LOOKING AHEAD
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We don’t need to reiterate the sheer reach and engagement
potential for mobile. Even with the limitations, the only way to grow
the space is to try things that are measurable for your clients now.
SO WHY EVEN DEAL WITH MOBILE?
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Maybe, but we will use the platform and medium that will best
achieve optimal results. If mobile can, we will.
WILL OUR PLANS BE 100% MOBILE SOMEDAY?
THANK YOU