miteam practice model · health liaison officer child welfare funding specialist (cwfs) purchase of...

Welcome to the MiTEAM Practice Model Evaluation Survey!

MiTEAM Practice Model Evaluation Survey

MiTEAM Practice Model:

The statewide implementation of the enhanced MiTEAM Practice Model occurred from 2016-2017.The Minimum MiTEAM Training Requirements for new workers were communicated in CI 17-176.The MiTEAM Fidelity Tool was implemented in 2018.

We are now in the Track Phase of our State Continuous Quality Improvement (CQI) Model: Plan, Implement, Track, Adjust (PITA).

Who should complete this survey?All child welfare staff and all levels of management (MDHHS and PAFC)

What is the purpose of this survey?To evaluate the current status of the MiTEAM Practice Model to support informed planning for sustainability.

How long will this survey take to complete?Approximately 15 minutes.

Survey Details:This survey will evaluate the current status of the MiTEAM Practice Model in 4 unique areas not captured by the MiTEAM Fidelity Tool:

Participation in Training ActivitiesLevel 1 Evaluation - OpinionLevel 2 Evaluation - Knowledge and Understanding.Level 3 Evaluation - Comfort Level for Application.

How will results from this survey be used?

Results from this survey will be compiled in the aggregate (i.e., data will not be compiled at the individual level, but rather combined anddiscussed as a whole) and used to inform state and local MiTEAM Sustainability efforts.

Thank you for your participation!CSA and BSC Leadership

Please select the "next" button to begin the survey.

1

Agency Affiliation


1. With which of the following are you affiliated?*

Michigan Department of Health and Human Services (MDHHS)

Private Agency Foster Care (PAFC)

2

MDHHS


2. From the drop down box, please select the county that serves as your primary work location (i.e., yourassigned work station)? NOTE: Central Office appears at the bottom of the list.

*

3

PAFC


3. From drop down box, please select the name of the agency (PAFC) with which you are affiliated:*

4

Respondent Demographics


4. Which of the following best describes your role within your agency?*

Case-Carrying Services Specialist

Non Case-Carrying Services Specialist

Departmental Analyst

Front Line Supervisor

Management (Program Managers, District Managers,Directors or PAFC equivalent)

Other (please specify)

5. Please select the child welfare program areas or roles you are CURRENTLY involved in or responsiblefor? Please select all that apply.

*

CPS Investigation

CPS Ongoing

Foster Care

Adoption

Licensing

Educational Planner

Health Liaison Officer

Child Welfare Funding Specialist (CWFS)

Purchase of Service (POS) Monitor

MYOI

MiTEAM Quality Assurance Analyst

Management


5

Respondent Demographics (Continued)


6. How long have you worked in child welfare?*

Less than 6 months

More than 6 months, but less than 1 year

1 year, but less than 2 years

2 years, but less than 3 years



10 years or more

7. CHILD WELFARE EXPERIENCE: Thinking back over your career in child welfare, with which of thefollowing areas do you have experience? Please select all that apply.

*

CPS Investigation

CPS Ongoing

Foster Care

Adoption

Maltreatment In Care (MIC)

Licensing

Educational Planner

Health Liaison Officer

Child Welfare Funding Specialist (CWFS)

Purchase of Service (POS) Monitor

MYOI

MiTEAM Specialist

MiTEAM Quality Assurance Analyst

Management


6

Participation in Training Activities


According to the MiTEAM Minimum Training Requirements, all workers should completethe following through the MiTEAM Virtual Learning Site: 1. Online modules: Overview, Trauma, and each of the seven MiTEAM Competencies.2. Individual Field Application Exercises and Self-Assessments for each of the sevenMiTEAM Competencies

Completed Partially completed Have not yet taken

I'm not sure of my status/Idon't remember

Overview

Trauma

Engagement

Teaming

Assessment

Case Planning

Case PlanImplementation

Placement Planning

Mentoring

8. Using the scale provided, please indicate your progress related to the completion of the MiTEAMMinimum Training Requirements for each of the competencies listed below.

*

7

Level 1 Evaluation: Opinion (about yourself)


Strongly Agree Agree Neutral Disagree Strongly Disagree

I understandthe MiTEAM PracticeModel.

I understand eachspecific MiTEAMCompetency.

The MiTEAM PracticeModel is relevant to myrole.

I demonstrate MiTEAMCompetencies in myrole consistently.

Skill-building around theMiTEAM Practice Modelis worthwhile.

I would benefit fromadditional MiTEAMtraining in the future.

9. Using the scale provided, please indicate your level of agreement with each of the following statements:*

8

Level 1 Evaluation: Opinion (about your peers)


Strongly agree Agree Neutral Disagree Strongly disagree

The MiTEAM PracticeModel is understood bymy peers.

My peers demonstrateMiTEAM Competenciesin their role consistently.

My peers believe skill-building around theMiTEAM PracticeModel is worthwhile.

My peers would benefitfrom additional MiTEAMTraining in the future.

10. Using the scale provided, please indicate your level of agreement with each of the following statementsabout your peers. For survey purposes, "peers" refers to those with equivalent or similar roles to yours.

*

9

Level 1: Opinion (about your direct supervisor)



The MiTEAM PracticeModel is understood bymy direct supervisor.

My direct supervisordemonstrates MiTEAMCompetencies in theirrole consistently.

My directsupervisor believes skill-building around theMiTEAM PracticeModel is worthwhile.

My direct supervisorwould benefit fromadditional MiTEAMTraining in the future.

11. Using the scale provided, please indicate your level of agreement with each of the following statementsabout your direct supervisor.

*

10

Level 1: Opinion (about management support for MiTEAM)



Front Line Supervisors support theMiTEAM Practice Model.

Second Line Management (ProgramManagers or equivalent) support theMiTEAM Practice Model.

Top Management(County/District/PAFC Director) supportthe MiTEAM Practice Model

Front Line Supervisors support acontinuous learning environment.

Second Line Management(Program Managers orequivalent) support a continuouslearning environment.

Top Management(County/District/PAFC Director) supporta continuous learning environment.

12. Using the scale provided, please indicate your level of agreement with each of the following statementsabout management support for MiTEAM.

*

11

Level 1: Opinion (about management support for MiTEAM) - Continued



My demonstration of MiTEAMhas been enhanced by aMiTEAM Specialist, MiTEAMLiaison or a MiTEAM QualityAssurance Analyst.

My demonstrationof MiTEAM hasbeen enhanced by front linesupervisors.

My demonstrationof MiTEAM hasbeen enhanced by SecondLine Management (ProgramManagers or equivalent) in myoffice.

My demonstrationof MiTEAM hasbeen enhanced by TopManagement(County/District/PAFC Director)in my office.

13. Using the scale provided, please indicate your level of agreement with each of the following statementsabout management support for MiTEAM.

*

12

Level 2 Evaluation: Knowledge and Understanding (of training content)


Please answer the following questions to the best of your ability.

14. MiTEAM is:*

A) Another term for Family Team Meeting (FTM)

B) An initiative

C) Trauma-Informed

D) A Practice Model

E) Both A and B

F) Both C and D

G) I'm not sure

15. MiTEAM Competencies should be demonstrated by which role?*

MiTEAM Quality Assurance Analysts (formerly MiTEAMSpecialists)/ MiTEAM Liaisons

Supervisors

Caseworkers

Specialty Positions (HLOs, Ed Planners, CWFS, POSMonitors, MYOI, etc.)

Leadership/Management

All Child Welfare Positions

I"m not sure

16. MiTEAM Competencies are only expected to be demonstrated in Family Team Meetings.*

True False I'm not sure

17. Key Caseworker Activities (KCAs) are activities identified to help workers understand what it means toimplement the MiTEAM competencies and prioritize their work with children and families.

*


13


18. Which of the following specifically measure whether MiTEAM is being applied in practice? Pleaseselect all that apply.

*

Standards of Promptness (SOPs)

Quality Service Review (QSR)

MiTEAM Fidelity Tool

Monthly Management Reports (MMR)

Book of Business (BOB)

Key Practice Indicators (KPIs)

I'm not sure

19. MiTEAM Competencies should be demonstrated in all child welfare interactions.*


20. The MiTEAM Practice Model:*

A) compiles and defines evidenced-based best practices forquality of work in child welfare.

B) incorporates the mission, vision and guiding principles ofthe Children's Services Agency.

C) is expected to lead to better outcomes for children andfamilies if implemented as designed.

D) will expand and evolve over time to ensure continuousquality improvement.

E) All of the statements are true.

F) I'm not sure

14


21. "Placement Decision Making" and "Lessening Trauma and Maintaining Connections" are twoskills specifically associated with which MiTEAM Competency?

*

22. "Demonstrating Empathy" and "Lessening the Power Differential" are two skills specifically associatedwith which MiTEAM Competency?

*

23. "Educate and Empower" and "Giving and Receiving Feedback" are two skills specifically associatedwith which MiTEAM Competency?

*

24. "Collaborating with Service Providers" and "Track, Adjust and Celebrate Success" are twoskills specifically associated with which MiTEAM Competency?

*

25. "Forming a Team" and "Teaming as a verb" are two skills specifically associated with which MiTEAMCompetency?

*

26. "Brainstorming Ideas" and "Resiliency-Based Case Planning" are two skills specifically associated withwhich MiTEAM Competency?

*

27. "Using a Trauma Lens to View Behaviors as an Expression of Underlying Needs" and "Recognizingand Building Strengths" are two skills specifically associated with which MiTEAM Competency?

*

15


28. Practice around the MiTEAM Practice Model can be improved by:*

A) Maintaining a Continuous Learning mindset.

B) Utilizing MiTEAM Resources (Manual, Practice Guides,and/or Materials on the MITEAM Virtual Learning site).

C) Receiving and soliciting feedback from my Supervisor,MiTEAM Quality Assurance Analyst, Leadership or others.

D) Participating in future trainings around the MiTEAMPractice Model and/or Competencies.

E) All of the above.

F) I'm not sure

29. If a child is moved from their primary residence, there is little to nothing that can be done to maintaintheir connections to parents, loved ones, place, things or culture that are important to them.

*


30. Demonstrating Empathy involves perceiving others' thoughts, feelings or experiences and thencommunicating that in a compassionate way.

*


16


31. When providing feedback, an example of best practice is to first ask for the individual's personalassessment, next ask what they think others' assessment would be, and then provide your ownassessment.

*


32. Timelines, Genograms, and Ecomaps are examples of useful tools for identifying placements but theycannot be used to help form a family's team.

*


33. Providing case plans to children and families without including their voice and choice in thedevelopment of the plan is consistent with the Case Planning competency.

*


34. Focusing on protective factors, in addition to the risk factors, will help provide a more comprehensiveassessment of children and families.

*


17


35. Behaviorally specific plans (safety, service, case, etc,) and referrals help determine if progress is beingmade or if changes need to be made when tracking and adjusting plans.

*


36. One strategy for lessening the power differential with families is threatening to go to court to forceparticipation.

*


37. Substance abuse is an example of a behavior that may be an expression of underlying needs.*


38. Being aware of our own secondary traumatic stress, organizational stress, frame of reference andpotential bias is a necessary step in the placement decision making process.

*


18


39. It is unnecessary to empower parents, children/youth, and team members to collaborate directly withtheir service providers. It is the sole responsibility of the caseworker.

*


40. An important step in helping someone navigate systems is understanding and acknowledging theknowledge, experience, and expertise that they already have.

*


41. Teaming with the family and their supports on an ongoing basis will help Family Team Meetings bemore useful and productive.

*


19


42. It is not possible to build resiliency into case plans. Separate plans must be developed if we want toincrease a child or families resiliency.

*


43. Feedback is only helpful if received by someone who has power or authority over you.*


44. It is possible to have ongoing discussions about trauma without asking people to re-live traumaticexperiences over and over again.

*


20

Level 3 Evaluation: Comfort Level for Application


FINAL QUESTION:

The MiTEAM Fidelity Tool measures application of the MiTEAM Competencies, but it doesnot capture WHY the competencies may or may not be occurring. Measuring comfortlevels around applying the MiTEAM Competencies can be useful information for increasingapplication of skills.

Fully

prepared/comfortable Gaining confidence A bit hesitant

Creating an environment of empathy, genuineness,respect and empowerment that supports a familyentering into a helping relationship and activityworking towards change.

Search for and engage parents, family membersand other support persons from the child'scommunity in the family teaming process.

Forming a family team.

Ensuring members of the team meet andparticipate in shared decision-making on a regularbasis.

Collaborate with team members to identify child andfamily strengths, trauma histories, and needs.

45. While there are 29 key caseworker activities, 14 are highlighted below. Using the scale provided,please rate your level of comfort with each of the following caseworker activities:

Scale:

Fully prepared/comfortable: sufficiently trained in this activity.Gaining confidence in this activity with each passing day: no need for additional training at this time.Still a bit hesitant about this activity: would, perhaps, benefit from additional training/support.

*

21


Fully


Organize and Analyze all information that iscollected to develop a comprehensive familyassessment.

Involve families and other team members in caseplanning process with a long-term view towardsafety and permanence.

Link services to individual strengths, potentialtraumatic stress, and specific needs of eachrelevant family members to the identifiedpermanency goal(s).

Engaging with service providers.

Evaluate the appropriateness and effectiveness ofservices.

46. Using the scale provided, please rate your level of comfort with each of the following caseworkeractivities:

Scale:


*

22


Fully


Working closely with members of the family team tomake initial placement planning decisions, supportthose placements and plan for transitions.

Use visits to preserve connections, strengthenrelationships, and make progress on identifiedgoals.

Promoting growth through coaching.

Creating a learning environment throughobservation and feedback.

47. Using the scale provided, please rate your level of comfort with each of the following caseworkeractivities:

Scale:


*

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