MISSION STATEMENT:Provide exceptional personnel support for the USMA Staff & Faculty IOT ensure unitreadiness and their continuous ability to educate, train, and inspire the Corps of Cadets.

Commander CPT Darlene Sandersdarlene.sanders@westpoint.eduw: 845-938-3125 c: 845-926-0569

First SergeantSFC Natasha Orslenenatasha.orslene@westpoint.eduw: 845-938-8450 c: 845-245-8947

Administrative AssistantMarie Choffomarie.choffo@westpoint.eduw: 845-938-2333

HHC, USMA622 Swift Road, Room 106West Point, NY 10996Email: hhcmailbox@westpoint.edu

Customer Service Hours:Monday – Friday, 0830-1600hrs

Closed for lunch 1200- 1300hrsClosed: Federal Holidays

Welcome To HHC USMA

Primary means of communication

with HHC

https://www.westpoint.edu/about/headquarters-and-headquarters-company

Superintendent

SGS

Partner Units

DEAN DADUSCC ODIA

IG CHAPSJA

US Mint CID

CAPE

USAG-WP

DENTAC

MEDDAC

NEC CPAC

LRC

G1

2d AVNCW5%

G3

G-2

Chief of Staff

CSM

G6/CIO G-8GS15

G4GS13

ACI

XO

USMAPS

G5

Special Staff

Personal Staff

MICC

Safety OffGS13

EO

DIVERSITYGS14

SHARP PMGS13

HISTORIANGS12

Band ProtocolGS-12

USAG-FH

GS-15PAO

DAA

USMA Organization“A Team Of Teams”

HHC

HHC In ProcessingNormal Operations

Normal Operations

HHC In ProcessingTelework Operations

Maps

1. Housing office no longer “Verifies” PTDY with a stamp. HHC will verify your PTDY when signing in.

2. Map of housing areas/neighborhoods

BBC Management Office126 Washington RoadWest Point, NY 10996

845-446-6407https://www.westpointfamilyhomes.com/

West Point HousingBalfour Beatty Community (BBC)

CPA StickerA CPA sticker is required to park within the posted CPA area (see below) or risk being ticketed by the MPs. Pick up a CPA request form from HHC, fill out, and have your supervisor (O5 or higher) sign. Submit the completed form to the Provost Marshall, BLDG 616 Swift Road.

Central Area

Central Area ParkingRequest Form

https://www.westpoint.edu/SitePages/Home.aspx

https://home.army.mil/westpoint/index.php

https://home.army.mil/westpoint/index.php/west-point-garrison/employees/civilian-personnel-advisory-center (scroll to bottom for info)

https://www.westpointfamilyhomes.com/

https://westpoint.armymwr.com/

https://www.ihg.com/armyhotels/hotels/us/en/west-point/zywpa/hoteldetail?cm_mmc=GoogleMaps-_-army-_-USEN-_-ZYWPA

https://www.westpoint.edu/about/public-affairs

https://www.hffmcsd.org/

http://wpes.wpschools.net/

https://www.dodea.edu/WestPointMS/index.cfm

USMA Main Page

Garrison Main Page

CPAC (Civilian Hiring)

Housing

FMWR/CYS

Lodging

PAO/Social Media

Schools

Helpful Links

GO ARMY, BEAT NAVY!

Other Helpful Information

The following documents are attached within this Welcome Packet: Weapons Registration Forms Inprocessing Flowchart - Normal Procedures Inprocessing Flowchart - Telework Procedures Inprocessing Map

Personnel Data Sheet DA Form 5960, BAH CPA Request Form Motorcycle Information

HHC USMAPERSONAL DATA SHEET

Marital Status: Single Married Divorced Widowed Dual Military: Y N

# of Dependents: EFMP: Y N

Local Address:

City/State/Zip:

Cell Phone Number: Alternate Phone Number:

E-mail: Alternate E-mail:

Next of Kin Name: Next of Kin Phone:

Next of Kin Address:

Next of Kin Relationship:

Name: Rank: DOD ID: Birth Month:

USMA Organization: Date Assigned: UIC: PACIDN:

Duty Title: First Line Supervisor (If Known):

Date of Last APFT:

LAST 4 SSN:

FCP Required: Y N

Temporary: Y

N

N

Vehicle Year/Make/Model: License Plate State issued/Number:

Inprocessing HHC USMA – Arriving to West PointUpdated 21 May 2020: Normal Operations

*HHC USMABuilding 622 Swift Road, rm 107

Normal business hours: M-F, 0830 – 1200hrs, 1300 - 1600 hrsClosed: Weekends and Holidays

Note: If arrive outside of normal business hours, report to HHC USMA at 0830 the next business day

Admin Assistant: Ms. Marie Choffo at hhcmailbox@westpoint.edu, x23331SG: 1SG Natasha Orslene, natasha.orslene@westpoint.edu, x8450CDR: CPT Darlene Sanders, darlene.sanders@westpoint.edu, x3125

Step 3a:HHC does the following:

• Annotate the UIC, PACID, & PARA/LN on PCS Orders• Sign in SM from PCS Leave on DA31, block 14• If applicable, process DA31 request for PTDY or ordinary leave for local

areaEmails PSB ** (cc SM):• Completed PCS DA31• PCS Orders with UIC, PACID, & PARA/LN• Provide dates if SM is taking PTDY or leave prior to inprocessing installation• Provide a valid email address & phone number for SM

Provides SM with the following: • PCS Orders with UIC, PACID, & PARA/LN• Personnel Data Sheet• DA 5960, BAH• As applicable: Central Parking Area (CPA) Pass form, Weapons Reg.,

Motorcycle Reg. • If requesting PTDY for house hunting or ordinary leave (local area w/in 50-

miles), provide a DA31• Unit patch• If taking leave/PTDY prior to inprocessing installation:

o Instruct SM to email hhcmailbox@westpoint.edu to sign in early from leave

o Instruct SM to email PSB after PTDY/leave to inprocess the installation Step 5:

Welcome to HHC USMA!• Inprocess the installation – take all instructions from PSB

• HHC requirements are complete

Start here…

Step 4:SM departs HHC with the following:

• Complete DA5960 signed by CDR• PCS Orders with UIC, PACID, & PARA/LN• Copy of completed PCS DA31, signed in by HHC• Unit patch• If requesting PTDY for house hunting or ordinary leave (local area

w/in 50-miles), completed a DA31 • PSB contact information to request inprocessing checklist or schedule an

appointment (should receive email from PSB w/in 24 hrs)

Step 3b: after receiving HHC’s email,

PSB does the following w/in 24 hrs:

• Complete arrival transaction in EMILPO

• Slot SM in correct PARA/LN in EMILPO

• Forward the installation inprocessing checklist with instructions to SM

Note: if SM is taking leave/PTDY prior to inprocessinginstallation, coordinate with SM on dates to receive installation inprocessing checklist

Step 2:Sign in HHC USMA

NLT the last day of approved PCS leave, SM reports to HHC USMA during normal business hours* with the following documents:

• PCS Orders, amendments

• DA31 (Signed out by last unit & control number)

• Inform HHC if you are required to be quarantined/isolated due to overseas travel, contact with COVID+, or are symptomatic – and we will provide the information for the 14-day COVID TDY

• If requesting PTDY for house hunting or ordinary leave (local area w/in 50-miles), be prepared to complete a DA31 – need the gaining first line supervisor sign in block 12 and approving authority in block 13

Step 1: Arrive to WP

**How to email documents:

Subject line: “Inprocess: Last, First, 2020XXXX” (date sign in from PCS leave)

Attachments name format: “Last, First, Document Type”

Military Personnel Division: Personnel Services Branch (PSB) Bldg 622 Swift Road, (845)-938-2035/8491

Email: usarmy.westpoint.usag.mbx.personnel-services-branch@mail.mil

Supervisor, PSB: Mr. Magnus Yancy III, magnus.j.yancy.civ@mail.mil, x8484Chief, PSB: Mrs. Maureen Weise-King, maureen.a.weiseking.civ@mail.mil, x8489

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Cullum Road

Pitch e r Road

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Thayer

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Thaye

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Merritt Road

Merritt Road

Washington Road

Howard Road

Willia

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Swift

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Ruger Road

Delafield Road

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Stewa

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Tower Road

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Stony Loneso

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High

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DoubledayField

ClintonSoccerField

T ro p h y P o i n t

WASHINGTONHALL

ARVINGYM

LuskReservoir

THAYER HALL

LINCOLNHALL

JEFFERSONHALL

(LIBRARY)

BARTLETTHALL

NORTH WING

MAHANHALL

CADETCHAPEL

EISENHOWER(IKE)HALL

NININGERHALL

FT PUTNAM

KIMSEYCENTER

UNIFORMFACTORY

JEWISHCHAPEL

MOSTHOLY

TRINITYCHAPEL

HERBERT ALUMNICENTER (AOG)

DLOT

MICHIESTADIUM

SOUTHDOCK

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THAYERHOTEL

JkTHAYER GATE

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WEST POINTCLUB

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GILLISFIELD HOUSE

LICHTENBERGTENNIS CENTER

GROSSOLYMPIC CENTER

FOLEYINDOOR

PRACTICEFACILITY

HOLEDERCENTER

DelafieldPond

49erLODGE

OLDCADET

CHAPEL

Jk

CAUFIELD CREW &SAILING CENTER

DalyField

GRANTHALL

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SheaField

CentralAreaGate

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CEMETERY

MalekTennisCenter

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MILITARYPOLICESTATION

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BuffaloSoldierField

BattleMonument

CLASS OF '47OLD TRAIN STATION

GreatChain

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SHEASTADIUM

SOFTBALLCOMPLEX

CENTRAL AREA

A Lot Stop

BuffaloSoldier Lot

TH

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WashingtonStatue

VISITORSCENTER WEST POINT

MUSEUM &DUSA

GIFT SHOP

SUBWAYSTARBUCKSI9

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CLOT

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FLOT

NORTH DOCKLOT

GILLISLOT

IKE HALLLOT

Ike Hall

MacArthurStatue

PattonStatue

IkeStatue

ThayerStatue

KościuszkoStatue

SUPT'sReview Box

West Point Club

TOWashington GateHospitalRoute 218

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Association ofGraduates (AOG)

Visitor CenterStop

ALOT

JEWISHCHAPEL

SedgwickStatue

KLOT

Thayer Statue

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In Processing Facil it iesIn Processing Facil it iesUnited States Military AcademyUnited States Military Academy

Designed by:LTC William WrightLTC Jared WareLTC Christopher OxendineDepartment of Geograhy & Environmental EngineeringData Provided by GIS Office, USMA DPWProduced on 7 September 2017

Each color represents ~ 100 feet (30m) of elevation changeThis equals approximately eight flights of stairs!

High Elevation

Low ElevationH u d s o n R i v e r

Have questions about Transportation,please call 845-938-2018 (Open 24/7)

0 0.50.125 0.25 0.375 Miles

BLD 622Personnel Management x4507Personnel Information/Sponsorship x8489Voting Assistance room 113 x4324Army Community Service x4621 or x0233 M/T 1300-1400 & W/Th 0900-1000HIMS *HR Personnel Only* x3811HHC *Staff and Faculty Only* x6962 or x8450

BLD 626Military Pay Office call for appointment x6134Transportation Office x4051Soldier for Life x0634 Hours: W 0930-1130 or friday 0800-1000Gov't Travel cards (USMA) x6107/x7677

BLD 630Vet Clinic x38170900-1600 M,T,W,FClosed 1200-1300And Closed Thursdays

BLD 606Occupational Health by Appointment x3055Dental Clinic x3121

Keller Army Community Hospital (KACH)BLD 900Outpatient RecordsEFMP (only those with dependents) 4th floor Rm4C11 x6881 0800-1200 and 1300-1530Govt Travel cards (MEDDAC/DENTAC)

BLD 616Provost Marshal OfficeM-F 0900-1500 x2208

BLD 621 Room 112Security Office x2971/x7118

BLD 140 - Child and Youth Services x4458/x3921BLD 683 - Education Center x3464/x5389BLD 695 - Housing Office x2500/x6205

BLD 681 Govt Credit Cards for *Garrison Soldiers Only*

Inprocessing HHC USMA – Arriving to West PointUpdated 21 May 2020: Telework Procedures

HHC USMABuilding 622 Swift Road, rm 107, (845) 938-XXXX

Admin Assistant: Ms. Marie Choffo at hhcmailbox@westpoint.edu, x23331SG: 1SG Natasha Orslene, natasha.orslene@westpoint.edu, x8450CDR: CPT Darlene Sanders, darlene.sanders@westpoint.edu, x3125

Step 3a: (NLT N+24hrs) after receiving SM’s email,HHC does the following:

• Annotate the UIC, PACID, & PARA/LN on PCS Orders• Sign in SM from PCS Leave on DA31, block 14• If applicable, process DA31 request for PTDY or ordinary leave for local

areaEmails PSB (cc SM):• Completed PCS DA31• PCS Orders with UIC, PACID, & PARA/LN• Provide dates if SM is taking PTDY or leave prior to inprocessing installation• Provide a valid email address & phone number for SM

Emails SM:• PCS Orders with UIC, PACID, & PARA/LN• HHC Welcome Package• Personnel Data Sheet• DA 5960, BAH• As applicable: Central Parking Area (CPA) Pass form, Weapons Reg.,

Motorcycle Reg. • If taking leave/PTDY prior to inprocessing installation:

o Instruct SM to return DA5960 & Personnel Data Sheet prior to departing on leave/PTDY

o Return approved DA31 w/control number and sign SM out in block 14o Instruct SM to email hhcmailbox@westpoint.edu to sign in early from

leaveo Instruct SM to contact PSB after PTDY/leave to inprocess the installation

Step 4: (NLT N+48hrs) after receiving HHC’s email,

SM does the following:

• Email completed DA5960 (save as “Last, First, DA5960”) to hhcmailbox@westpoint.edu for verification and HHC CDR’s signature

• Follow instructions attached to the form

• Block 6 is date signed in from PCS leave

Step 6:

Welcome to HHC USMA!• Inprocess the installation – take all instructions from PSB

• HHC requirements are complete

Step 5: (NLT N+72hrs) after receiving SM’s email,

HHC does the following:

• HHC CDR signs DA5960

• Emails DA5960 to SM

• Confirm SM has received installation inprocessing checklist from PSB, if not instruct SM to contact PSB

• Emails DMPO/finance completed DA5960, PCS DA31, Orders w/ PACIND

Step 3b: (NLT N+48hrs) after receiving HHC’s email,

PSB does the following:

• Complete arrival transaction in EMILPO

• Slot SM in correct PARA/LN in EMILPO

• Forward the installation inprocessing checklist with instructions to SM

Note: if SM is taking leave/PTDY prior to inprocessinginstallation, coordinate with SM on dates to receive installation inprocessing checklist

Military Personnel Division: Personnel Services Branch (PSB) Bldg 622 Swift Road, (845)-938-2035/8491

Email: usarmy.westpoint.usag.mbx.personnel-services-branch@mail.mil

Supervisor, PSB: Mr. Magnus Yancy III, magnus.j.yancy.civ@mail.mil, x8484Chief, PSB: Mrs. Maureen Weise-King, maureen.a.weiseking.civ@mail.mil, x8489

Start here…

Step 2:Sign in HHC USMA (N-hour)

NLT the last day of approved PCS leave, SM emails the following documents to hhcmailbox@westpoint.edu

Subject line: “Inprocess: Last, First – 2020xxxx” (date sign in from PCS leave)

Attachments name format: “Last, First, Document Type”

• PCS Orders, amendments (save as “Last, First, PCS Orders”)

• DA31 (Signed out by last unit & control number) (save as “Last, First, PCS DA31”)

• Provide a valid email address

• Provide a phone number

• Inform HHC if you are required to be quarantined/isolated due to overseas travel, contact with COVID+, or are symptomatic – and we will provide the information for the 14-day COVID TDY

• If requesting PTDY for house hunting or ordinary leave (local area w/in 50-miles), complete and email a DA31 signed by gaining supervisor in block 12 and approving authority in block 13

Note: Contact HHC via email if SM cannot submit documents electronically

Step 1: Arrive to WP Telework Procedures

In accordance with Department of the Army, Office of the Assistant Secretary Manpower and Reserve

Affairs memorandum dated August 16, 2017, Subject: Recertification of and Supporting Documentation

Required for the Basic Allowance for Housing (BAH) Entitlement for Regular Army and Reserve

Component Soldiers:

(5) Effective immediately, each Soldier will annually recertify their entitlement to BAH by completing a

new DA Form 5960. The recertification will be accomplished in conjunction with the required DD Form

93 (Record of Emergency Data) annual recertification. Soldiers will also recertify upon life changing

events (e.g. marriage, divorce, birth of a child, other dependent changes). The DA Form 5960 will be

signed by the Soldier and certified by the company level unit commander. Commanders may delegate,

in writing, this certification to the first commissioned officer in the Soldier’s chain of command.

At the time of your annual recertification, the Military Personnel Division will verify that your current

permanent change of station (PCS) order, current promotion order, and all applicable dependency

documents (marriage license and children’s birth certificates) are posted in your Official Military

Personnel File (OMPF). We recommend that you pre-screen this PRIOR to coming to your appointment

and if these items are missing please bring them in at the time of your appointment.

You will be required to complete your DA Form 5960 yourself and have it certified by your company

commander or his/her delegate.

Instructions for completing the DA Form 5960

Block number – instructions

1. Self-explanatory

2. Self-explanatory

3. Enter your grade not rank

4. Place an X in RECERTIFICATION

5. Enter your current unit on first line and West Point, NY 10996 on the second line

6. Enter today’s date

7. Select the appropriate BAQ (BAH) type

8. Enter your marital status- Select the appropriate MARITAL/DEPENDENCY STATUS – enter

spouse’s SSN (1) and spouse’s duty station (2) if your spouse is military. (3) Enter your date of

marriage or divorce. (4) Select the appropriate.

9. Place an “X” in a. ADEQUATE

10. List all AUTHORIZED dependents. If you require more lines than the DA Form 5960 allows

please type these dependents on a blank continuation page but be sure to include all the required

information for each authorized dependent (Name, complete current address, relationship and DOB

for children).

11. Select the appropriate certification statement by placing an “X’ in the block.

You will then have to email your signed form to your company commander for certification- we will not forward the form for you. Once your commander has signed and returned your form to

you please email it to us or bring printed copy in when you come in for your appointment.

***NOTE*** For any Soldier missing the required dependency supporting documentation in

iPERMS after the 60-day period, the Army will reduce the Soldier’s BAH with-dependent or BAH-

DIFF entitlement to BAH without-dependent until the key supporting documents are provided.

13. Sign this block

14. Enter date signed15. Company Commander's signature. *MPD CANNOT PROCESS THIS FORM WITHOUT YOUR COMPANY

COMMANDER'S SIGNATURE*

START

CORRECT

CANCEL

STOP

CHANGE

RECERTIFICATION

REPORT

6.5. DUTY LOCATION (Include Station, Name, City, State, and Zip Code)

I certify ALL information regarding this authorization is correct. I will immediately notify the FAO/HRO of any changes in the information above, due to divorce, marriage, death, living in government quarters etc, which could affect by BAQ or VHA entitlement. IMPORTANT: Making a false statement or claim against the US Government is punishable by courts-martial. The penalty for willfully making a false claim or a false statement in connection with claims is a maximum fine of $10,000 or imprisonment for 5 years, or both.

PRIVACY ACT STATEMENT

AUTHORITY:

PRINCIPLE PURPOSE:

ROUTINE USE:

DISCLOSURE IS VOLUNTARY:

AUTHORIZATION TO START, STOP, OR CHANGEBASIC ALLOWANCE FOR QUARTERS (BAQ),

AND/OR VARIABLE HOUSING ALLOWANCE (VHA)For use of this form, see AR 37-104-4; the proponent agency is ASA(FM)

37 USC 403; Public Law 96-343; EO 9397.

To start, adjust or terminate military member's entitlement to basic allowance for quarters (BAQ) and/or variable housing allowance (VHA).

DATE15.DATE13.

Landlord's Name and Address:Rental/Residential Address:

(3)

MARITAL/DEPENDENCY STATUS

(2)

(4)

(2)

c.b.a.

(1)

(2)

(3)

(3)

(4)

(Member in grade E7 andabove)

(2)(1)(3)(2)

(4)

(1)

(5)

(6)

c.

a.

d.

b. INADEQUATE (see blocks (1), (2) & (4))

QUARTERS ASSIGNMENT/AVAILABILITY

e. DEPENDENT CHILD (see blocks (4), (5) & (6))

c.b.

d.

a.

DATE/ACTION(YYYYMMDD)

9.

GRADESOCIAL SECURITY NUMBER

4.

WITHOUT DEPENDENTS

If you check "OTHER" above, prepare DD Form 137 to establish dependency.

MEMBER'S SIGNATURE

EXPENSES, IF AUTHORIZED, I AM REQUESTING VHA BASED ON

If child support received from another military member, complete (1), (2) & (3).

CERTIFICATION OF DEPENDENT SUPPORT

BAQ TYPE

WITH DEPENDENTS PARTIAL

TRANSIENT(see block (3))

ADEQUATE(see block (1))

NOT AVAILABLE

QUARTERSNO.

FAIR RENTALVALUE $

CERTIFYING OFFICER'S SIGNATURE

Sharer/Lease Information

Effective Date: Expiration Date: Landlord's Phone No.

My permanent duty station: My dependent's location: Both my permanent duty station and dependent's location.

DOB OF CHILDREN

DependentMember

TOTALS

Monthly Expenses:

Insurance

Other

RELATIONSHIPNAME OF DEPENDENT/SHARER

Spouse/FormerSpouse SSN

Child inCustody of:

SINGLE

LEGALLY SEPARATED

Member Spouse Former Spouse Other

Spouse/FormerSpouse Duty Station

Date of Marriage,Divorce/Separation

7.

8.

10.

COMMANDERDETERMINATION(Attached)

MEMBER ELECTION

12.

11.

Address Information

2.

TYPE OF ACTION

3.

FROM:

16.

(1)(1)

14.

DA FORM 5960, SEP 1990 REPLACES DA FORM 3298, JUL 80 AND DA FORM 5545, JUL 86 WHICH ARE OBSOLETE APD LC v2.04ES

1. NAME (Last, First, MI)

(see blocks (1), (2) & (3))

DEPENDENTS/SHARERS (Continue on back if required)

Number of Sharers (show name(s) and address in block 10.)

Mortgage (PITI) or Rent

COMPLETE CURRENT ADDRESS (Include ZIP Code)

DIVORCED (seeblocks (1), (2) & (3))

(see blocks (1), (2) & (3))

To adjust member's military pay record, information may be disclosed to Army components, such as USAFAC, major commands, and other Army installations; to other DOD components; other federal agencies such as IRS, Social Security Administration and VA, GAO, members of Congress; State and local government; US and State courts, and various law enforcement agencies. Social Security Number (SSN) is used for positive identification.

Nondisclosure may result in nonpayment of BAQ and/or VHA. Disclosure of your SSN is voluntary. However, this form will not be processed without your SSN because the Army identifies you for pay purposes by your SSN.

I certify that I provide, or am will to provide adequate support for the above named dependents. I am aware that failure to support the above named dependents may result in stopping BAQ and recouping BAQ for any prior periods/nonsupport.

IAW service regulations, I certify that the dependency status of my primary dependents, on whose behalf I am receiving BAQ, has not changed so as to affect my entitlement thereto for the period

TO:

MARRIED