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    MINDSCAPE 2010 CASE

    STUDY

    In the Wonder Land of Two

    Wheeler Automobiles

    Case Submitted By:-

    ANOOP B IYER KASHISH GARG

    Asst. Manger Tech Services PCBU Asst. Manger Tech Services PCBU

    TATA MOTORS LTD.

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    CONTENTS :-

    Introduction

    Objective of Case Study Why M&Ms entry in two wheeler market makes

    business sense?

    Response from Market Leaders

    Can M&M acquire 10-15% in the next 2-3 years

    Suggestion

    Conclusion

    Bibliography

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    Introduction :- India is being recognized as potential emerging auto market.

    Foreign players are adding to their investments in Indian auto industry.

    7.4 million two wheelers were sold in India in 2008-2009.

    80% of two wheelers sold in India are Motorcycle.

    Mahindra With its 62 years of automotive manufacturing experience, strongbrand equity and recent acquisition of Kinetic motors Ltd. has entered in this

    market which has been growing consistently over past few year.

    Competing with the likes of Hero Honda, Bajaj and TVS with their expertise in

    two wheeler manufacturing and having large products portfolio, it would be

    difficult to clinch decent market share.

    Mahindra & Mahindra has launched its scooters, a portfolio of three (Duro,

    Rodeo and Flyte) as a foothold to gain entry into two wheeler market also,acquisition of kinetic motors added Nova, Kine and 4S to its portfolio.

    In Jan 2010 it has managed to sell 10,000 vehicles.

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    Objectives

    Why M&Ms entry in twowheeler market makesbusiness sense?

    What would be the reactionof existing market leaders?

    Strategic plan of M&M andhow it can be improved

    The case study In the Wonder Land of TwoWheeler Automobiles is undertaken toanalyze :-

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    Problem 1: Why M&Ms entry in two

    wheeler market makes business sense?

    India is the second largest two-wheeler market in the

    world & 80% of vehicles sold in India are two wheelers.

    Low vehicle penetration in our country for 1000 peoplethere are 37 two wheelers.

    MARKET ANALYSIS

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    Age demographic shift towards range of 18-35 years, whoare working professionals and are the major customers oftwo wheelers.

    Rise of Indias Rural Economy and Growth in MiddleIncome Households so greater affordability.

    Rapid Product Introduction and Shorter Product LifeCycle.

    Inadequate Public Transport Systems in most UrbanAreas.

    Higher access to relatively inexpensive financing which

    vital for country like us where per capita income is less. Fuel-efficient and low-maintenance models are current

    demand from customer.

    Scope of lot of new introduction of new technologies liketwo wheelers with CNG, Diesel and hybrid technology.

    Problem 1: Why M&Ms entry in two

    wheeler market makes business sense?

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    Government Reduction in excise

    duty

    100% FDI

    Liberalized policies

    Factor Conditions Comparatively cheaper

    workforce

    Low cost productionbase

    Low vehicle penetration(37 per 1000)

    Largest two wheelermarket

    Demand Condition Demanding consumer

    Rapid Urbanization

    Increase in disposableincome

    Age demographic shift

    Easy availability of finance

    Scope of newtechnologies

    Shorter Product life cycle

    Supporting Industry Well established component

    industry that supports OEMs

    Competition Presence of large number

    of foreign and domestic

    players

    CompanyStratergy

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    SWOT Analysis Mahindra & Mahindra

    STRENGTHS:-

    Past records of successful

    transition from Tractors to

    Commercial vehicles to cars. Market leader in rural and

    Semi-urban areas.

    Acquisition of Kinetic Motors

    Ltd.

    Strong distribution networkand customer touch points.

    Financing through its financial

    arm, Kotak Mahindra.

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    WEAKNESS :-

    New entrant in two wheeler

    market.

    No prior experience of motorcycle making which

    constitute 80% market

    share

    Lack of In-house R&D

    facility which isprerequisite to understand

    domestic customer

    perception.

    SWOT Analysis Mahindra & Mahindra

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    SWOT Analysis Mahindra & Mahindra

    OPPORTUNITIES:- Scope of growth in rural market.

    New technologies like CNG, powered electric bike which is

    on par with conventional bikes. Niche markets like high end bikes.

    Consistent growing two wheeler market of which 40% wouldbe in rural market in which Mahindra has strong brandimage which Mahindra can leverage it.

    Age demographic shift toward 18-30 years, who are the

    major customers of two wheelers. Export market

    Two-wheelers will act as an additional touch-point forconsumers to interact and bond with Mahindra Product.

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    THREATS:-

    Intense competitive two wheeler market.

    Since M&M is likely to target rural

    market, the purchasing capacity of

    people depends on unreliable monsoon.

    Capitalization of the time gap by other

    Market Leaders which is created by M&M

    Introduction of secondhand car market

    by the reputed car manufacturers.

    Easy loan availability for new as well as

    used cars.

    Introduction of new small cars like Tata

    Nano.

    SWOT Analysis Mahindra & Mahindra

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    Conclusion for problem no 1

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    Problem 2: Response from Market

    Leaders

    First of all they would adoptwait and watch policy andgauge the market reaction.

    Price of vehicles will belowered to retain the customerbase.

    Existing major player couldcapitalize the time gap created

    between M&Ms product launchand meeting the marketdemand and could utilize theirexisting research anddevelopment to modify their existing products as per theproduct features offered by

    M&M.

    2

    2

    Honda TVS Hero Honda Suzuki Mahindra & Mahindra

    Market Share of Companies inScooter Market

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    Increase in advertisements toeclipse the hype created byM&M two wheelers.

    Loyalty bonus schemes.

    Negative marketing.

    Increasing its presence in rural

    market Adopting new technologies

    and creating new segments.

    New Motto to attract customerbase created by Mahindra

    Problem 2: Response from Market

    Leaders

    Increase in tie up with financial institutions for retailfinancing of their two wheelers to counter the advantage ofMahindras own financial subsidiary (Kotak MahindraFinance Ltd.)

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    COMPETITOR RESPONSE

    PROFILE

    OBJECTIVES

    ASSUMPTIONS

    RESOURCES &

    CAPABILITES

    STRATERGY

    WHAT DRIVES COMPETITORWHAT THE COMPETITOR IS DOING

    OR IS CAPABLE OF DOING

    Response from Market Leaders

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    Problem 3:- Can M&M acquire 10-15% in

    the next 2-3 years

    No. With the current scenario, the scooter comprise of 12% of total two wheeler market of 8 million. Also, Mahindrais new entrant in Scooter market so we can assume itcould achieve maximum of 20 % market share in scootermarket in two to three years.

    So effectively it is:-

    20% of 12% of 8million which comesout to be 2.5 %.

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    Also the current capacity of manufacturing is 4.5 lakhs oftwo wheelers which is 5.5 % of 8 million. So Withoutexpanding its current plant capacity it cannot achieve therequired target.

    In the last four to five years, the two-wheeler market haswitnessed a marked shift towards motorcycles at theexpense of scooters. In the rural areas, consumers havecome to prefer sturdier bikes to withstand the bad road

    conditions. So, M&Ms strategy not to enter motorcyclemarket immediately could not help them to acquire thetargeted 10 -15 % of total two wheeler market of 8 million.

    Problem 3:- Can M&M acquire 10-15% in

    the next 2-3 years

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    South West North-Central East & North-East

    All India

    2835 4327 2624 883 10669

    (12.90) (16.80) (12.50) (11.10) (14.00)

    203 219 602 99 1124

    (2.60) (3.50) (2.80) (2.00) (2.08)Scooter

    Table 1: Demand Forecast for M otorcycles and Scooters for 2011-12

    Note: Compound Annual Rate of Growth during 2002-03 and 2011-12 is presented in parenthesis

    Source: Indian Automobile Industry: Optimism in the Air, Industry Insight,

    NCAER

    2-Wheeler

    Segment

    Regions (in thousands)

    Motorcycle

    Problem 3:- Can M&M acquire 10-15% in

    the next 2-3 years

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    Sales of two wheelers in India Source SIAM

    Scooter

    Motorcycle

    Problem 3:- Can M&M acquire 10-15% in

    the next 2-3 years

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    Problem 4:- Suggestion

    They should enter into twowheeler motorcycle market assoon as possible.

    They should start developingin-house R&D (to understanddomestic customer perceptionand requirements) or jointventures with globalmotorcycle bike companieswhich are looking to enter into

    two wheeler market in India toenhance its own R&D capabilitywith knowledge sharing.

    SUGGESTION

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    By developing 4Ps of marketing Strategy for M&M.

    PRODUCT :-

    Launching a new product like apple iPod, Sony Walkman,the class of product which are recognized by the brandname itself.

    Product differentiation for different markets or MarketSegmentation like rural, semi-urban and urban markets asan urban customer is not likely to digest the product meantfor rural people.

    Constantly innovating like modifying configuration; faceliftlaunches etc. to get a new product feeling in short durationof time.

    Launch a product with time gap at least four months, sothat it doesnt cannibalize its own products: - which bike tobuy.

    Problem 4:- Suggestion

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    PROMOTION :-

    Strong advertisement and brand ambassador to connectwith masses.

    Online customization of two wheelers, like Dell,

    Participate in motorcycle rallies which require both powerand ruggedness

    PRICE :-Pricing according to the cost of production.

    Keeping an eye on the price of the competitors.Providing more free services to its customers incomparison to its competitors.

    Good services facilities to its customers through dealersservice station.

    Dealers encouragement by giving discount, providing 0%

    interest loan schemes, prices, coupons etc.

    Problem 4:- Suggestion

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    PLACE :-They should keep their dominance in rural market as it didin its previous products.

    Develop many regional offices located in major citiesthrough out the country.The variety products should be easily available inshowrooms

    Today the market is customer centric, so theessential part of survival not vehicle manufacturing butproviding strong after sales support. So, M&M shoulddevelop strong after sales support with the help of their existing four wheelers customer support centers.

    Problem 4:- Suggestion

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    Forget product.. Study consumerCHOICE and needs

    Forget Price Understand the consumerCOST tosatisfy that choice and needs

    Forget place Think of the consumerCONVENIENCEto buy

    Forget promotion the word is COMMUNICATION

    Problem 4:- Suggestion

    NEW MANTRA - Forget 4Ps, Think 4Cs

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    Conclusion

    Today the customer needs :-

    Auto Start

    Cheap

    Powerful

    Stylish

    Fuel Efficiency

    Low Maintenance

    M&M which is known for its rugged, powerful and muscularvehicles is the only one who can integrate all these features intoone to satisfy the ever growing demand customer

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    Bibliography

    AUTO MAGAZINE.

    BUSINESS INDIA

    FINANCIAL EXPRESS

    BUSINESS LINE

    OVER DRIVE MAGAZINE

    www.google.com

    www.siam.com

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    Thank You for your Attention