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UNDERSTANDING A NEW GENERATION WWW.THESOUNDHQ.COM THE WORLD IS ABOUT TO GET

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UNDERSTANDING A NEW GENERATION

WWW.THESOUNDHQ.COM

THE WORLD IS ABOUT TO GET GENERATION

WHO IS THE SOUND?

GEN-EDGE CONTEXT

MILLENNIALS VS. GEN-EDGE

MARKETING TO GEN-EDGE

THE YOUNGEST MILLENNIAL IS NOW 19...A NEW GENERATION ARE COMING AND WE NEED TO UNDERSTAND THEM

THE WORLD OF MARKETING & INNOVATION IS ABOUT TO CHANGE.

...A GENERATION WITH THE BUYING POWER OF $312.3 BILLION & INFLUENCE $600 BILLION IN FAMILY SPENDING

GENERATIONINTRODUCING

...A GENERATION WHO ARE VERY DIFFERENT TO MILLENNIALS BECAUSE THEY’VE GROWN UP IN A DIFFERENT WORLD

MILLENNIALS: BORN BETWEEN 1981 AND 1996, AGED 19-34 YEARS OLD

GEN-EDGE: BORN BETWEEN 1997 TO PRESENT, AGED 18 AND YOUNGERVS.

COMING OF AGE...

MILLENNIALS ARE DEVELOPING THEIR IDENTITY IN A LONGER

YOUTH CONTEXT... WHICH CAN STRESS THEM OUT

DUE TO THEIR CHALLENGING, COMPETITIVE CONTEXT, GEN-EDGE

WON’T HAVE THE LUXURY OF EXPERIENCING AN EXTENDED YOUTH

EXTENDED ADOLESCENCE VS. PREMATURE ADULTHOOD

VS.

MILLENNIALS ARE HIGHLY MOTIVATED TO ACHIEVE MATURITY... AND BE

TAKEN SERIOUSLY

HARDENED BY THE WORLD AROUND THEM, GEN-EDGE ARE FORCED TO

GROW UP FAST

VS.

MATURITY ASPIRANT VS. WELL...MATURE

MILLENNIALS WERE PROMISED THE WORLD BY THEIR BOOMER PARENTS

GEN-EDGE HAVE GROWN UP IN A RECESSION AND BLEAK GROWTH -

UNDERSTAND THE COMPETITIVE NATURE OF THE JOB MARKET

VS.

IDEALIST VS. REALISTS

MILLENNIALS ARE AN ENTITLED GENERATION...

AND EXPECT ALL OF THEIR DREAMS TO COME TRUE

GEN-EDGE ARE A RESOURCEFUL GENERATION... AND SEEK

ALTERNATIVE WAYS TO SURVIVE

VS.

ENTITLED VS. RESOURCEFUL

MILLENNIALS HAVE GROWN UP DURING THE INTERNET

REVOLUTION...EVERY ASPECT OF THEIR LIFE IS ENTWINED WITH TECHNOLOGY.

TECH CAN DO NO WRONG

GEN-EDGE ARE USERS OF TECHNOLOGY... BUT REFUSE TO BE

DEFINED BY IT. TECH IS JUST A TOOL.

VS.

TECHNOLOGY ASPIRANTS VS. TECHNOLOGY USERS

Strategic Research & Brand Consultancy

MILLENNIALS OFTEN COINED AS “GENERATION HERO”... BUT TEND TO

ONLY TALK THE TALK

GEN-EDGE FEEL AN INHERENT RESPONSIBILITY TO MAKE THE WORLD

A BETTER PLACE... AND ACTUALLY DO SOMETHING ABOUT IT

VS.

ALTRUISTIC VS. CHARITABLE

Strategic Research & Brand Consultancy

MILLENNIALS HAVE A CURATED IDENTITY... AND

ARE HAPPY TO REVEAL MOST OF THEIR SECRETS

GEN-EDGE VALUE THEIR PRIVACY... A LOT...AND ARE

CAREFUL OF WHAT THEY DISCLOSE ONLINE

VS.

POPULAR VS. PRIVATE

MILLENNIALS ARE CONFORMISTS... TEND TO FOLLOW THE PACK TO

ENSURE PEER & SOCIETAL ACCEPTANCE

GEN-EDGE ARE REFORMISTS... NOT TO BE MISTAKEN FOR REBELLIONVS.

CONFORMIST VS. REFORMIST

CODDLED VS. SURVIVALIST

MILLENNIALS WERE RAISED BY OPTIMISTIC BOOMERS

GEN-EDGE RAISED BY CYNICAL, REBELLIOUS, HIGHLY INDIVIDUATED GEN-XVS.

MILLENNIALS VALUE STANDARDIZED EDUCATION

GEN-EDGE VALUE APPLIED, PROGRESSIVE EDUCATION

VS.

TRADITIONAL LEARNERS VS. CRITICAL THINKERS

WHAT THIS MEANS FOR BRANDSCONNECTING WITH GENERATION EDGE WILL BE VERY

DIFFERENT TO MILLENNIALS...

“MARKETING TO MILLENNIALS RESULTED IN AN ENDLESS QUEST FOR BRAND AUTHENTICITY. GENERATION EDGE WILL BE ENGAGED BY ANOTHER ‘A’ WORD. THE ALTERNATIVE.”

IAN PIERPOINT, PRESIDENT THE SOUND

THE BRANDS THAT WILL THRIVE WILL BE THE BRANDS THAT APPLY EDGE TO THEIR STRATEGY...

HERE ARE 10 WAYS TO DO IT...

RULE 1: HELP THEM MAKE A DIFFERENCE

Strategic Research & Brand ConsultancyStrategic Research & Brand Consultancy

“They  are  still  young,  but  I  believe  we  are  seeing  a  shift  from  the  ‘Me’  culture  to  young  

people  who  are  more  aware  of  their  environment  and  how  their  choices  impact  the  world  around  them,”  he  says.  “These  are  young  people  who  are  very  much  looking  at  how  they  

can  do  good  in  the  world.”  -­‐  Craig  Kielburger,  co-­‐founder  of  Free  the  Children,  

The  Globe  and  Mail,  September  2014

Considering Gen-Edge’s empathetic nature, social causes will become an even more effective means of driving loyalty... if you mean it

“They  live  in  the  present,  not  in  the  perfect.”  -­‐  iwmarketing.com,  June  2015

RULE 2: BE IN THE NOW

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Gen-Edge are focused on living in the now vs. stressing out about the future. So celebrate youth with them.

RULE 3: HELP THEM CELEBRATE THE ALTERNATIVE

Strategic Research & Brand ConsultancyStrategic Research & Brand Consultancy

“They  are  giving  both  their  attention  and  their  money  to  people  and  companies  that  are  unconventional  and  that  are  willing  to  take  

risks  and  break  the  rules.  They  love  crowdfunding  platforms  like  Pozible  and  Kickstarter,  which  allow  them  to  support  creative  products  and  innovative  projects.“  

–  Inc,  December  2014

To achieve their goals Gen- Edge look to the alternative, the challenger, the rebel. Brands with alternative positionings will resonate.

RULE 4: HACKING IS INEVITABLE

“McDonald's  launched  a  Twitter  campaign  using  the  hashtag  #McDStories;  it  was  hoping  that  the  hashtag  would  inspire  heart-­‐warming  stories  about  Happy  Meals.  Instead,  it  attracted  snarky  tweeps  and  McDonald’s  detractors  who  turned  

it  into  a  #bashtag  to  share  their  #McDHorrorStories.”  -­‐  Forbes,  Jan  2012

Gen-Edge like to own, subvert and change things. Expect them to poke fun and play with your messaging. Consider it a compliment.

“Instagram  users...can  select  their  favorite  Instagram  shot  as  a  background  for  the  Nike  Air  Max  model  of  their  choice,  which  with  the  click  of  a  button  is  customized  based  on  the  colors  in  

the  photo.  From  there,  users  can  either  purchase  the  custom-­‐designed  shoe  or  simply  share  the  shot  over  Instagram,  Facebook  and  Twitter,  as  well  as  via  an  online  gallery  where  

users  can  browse  the  designs  of  other  Instagram  users.”  -­‐  ClickZ,  Apirl  2013

RULE 5: HELP THEM MICRO MANAGE INDIVIDUALITY

Strategic Research & Brand ConsultancyStrategic Research & Brand Consultancy

To belong to Gen-Edge means you have to be different. Offer them many interesting means of demonstrating their unique identities.

Strategic Research & Brand ConsultancyStrategic Research & Brand Consultancy

“Victoria’s  Secret  modiQied  a  campaign  for  its  Body  by  Victoria  line  on  its  website  from  “The  Perfect  ‘Body’”  to  “A  Body  For  Every  Body.”  The  controversial  slogan  sparked  a  social  media  uproar  and  a  Change.com  petition  asking  the  lingerie  company  to  

apologize  and  alter  the  wording.”                                                        -­‐  NYDailyNews.com,  November  2014

RULE 6: DON’T BE A SHITGen-Edge are critical thinkers... which means they’re going to critically think about your brand.

“Artist  Adam  Harvey's  project  at  cvdazzle.com  shows  makeup,  hairstyling  and  

fashion  techniques  that  can  be  used  to  provide  camouQlage  to  guard  against  facial  recognition  technology  used  by  Facebook,  store  cameras  or  even  Google  Glass.”                                        

-­‐  LA  Times,  November  2014

RULE 7: SHH, ITS A SECRET

Strategic Research & Brand ConsultancyStrategic Research & Brand Consultancy

Gen-Edge are more secretive about their life and culture. Be subtle and respect their boundaries.

“It  seems  that  Gen  Z  inherits  its  love  of  good  storytelling  from  the  Millennials,  with  67  percent  of  the  respondents  saying  that  they  are  more  interested  in  narratives  and  content  that  have  realistic  endings.  Further,  they  are  nearly  twice  as  likely  to  want  to  see  “real  people”  rather  than  

celebrities  endorse  products  and  brands.”                                                                              -­‐  Dididay.com,  April  2015

RULE 8: KEEP IT REAL

Strategic Research & Brand ConsultancyStrategic Research & Brand Consultancy

Gen-Edge are realists. They look for function and efficacy in brands as much as they seek image.

“Watching  a  YouTube  video  by  an  inQluencer  is  equivalent  to  chatting  candidly  with  the  most  popular  kids  in  class,  having  them  recommend  their  favorite  products  and  ideas  for  you  to  then  

make  your  own.“                                                                                                                                                                        -­‐  CMO.com,  October  2014

RULE 9: THEY ARE YOUR CHANNEL

Strategic Research & Brand ConsultancyStrategic Research & Brand Consultancy

Gen-Edge love to become YouTube stars in their own right. Consider them your target... and your media platform.

"They're  constantly  on  the  lookout  for  something  different,  fresh  and  exciting.  And  they  want  to  share  it  immediately.  It's  almost  a  treasure  hunt  

for  them."                                                                                                                                                                      -­‐Jim  Fielding,  global  head  of  consumer  products  and  

retail  at  AwesomenessTV,  AdAge,  May  2015

RULE 10: YOU’RE GOING TO NEED SOME EDGE

Strategic Research & Brand ConsultancyStrategic Research & Brand Consultancy

Gen-Edge are distracted. Brands that have big ideas will cut through.

MILLENNIALSv e r s u s

PREPARED BY THE SOUND | 2015 | www.thesoundhq.com