microsoft partner network 2011 awards criteria 30 june 2011

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  • 8/6/2019 Microsoft Partner Network 2011 Awards Criteria 30 June 2011

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    MICROSOFT PARTNER NETWORK

    2011 AWARDS

    OVERVIEW AND CRITERIA

    (Latest update 30 June 2011 all previous versions rendered null and void)

    Recognizing partners that have excelled in delivering Microsoft solutions over Microsofts

    fiscal year. This is an opportunity for Microsoft, and our partners, to celebrate the

    achievements of companies that have had a positive impact on the market.

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    Contents

    Awards Overview ............................................................................................................................................... 3

    Awards Process ................................................................................................................................................... 3

    Changes for the 2011 Awards ............................................................................................................................. 4

    Award Benefits ................................................................................................................................................... 4Panel Interviews .................................................................................................................................................. 4

    Entry Level Requirements: ................................................................................................................................. 5

    Managing Directors Partner of the Year.................................................................................................... 7

    Customer Experience Partner of the Year ................................................................................................. 8

    Large Account Reseller of the Year.............................................................................................................. 9

    Services Partner of the Year ....................................................................................................................... 10

    Small Business Specialist of the Year ........................................................................................................ 11

    Social Responsibility Partner of the Year ................................................................................................ 12Winning Customers Partner of the Year .................................................................................................. 13

    Spark Partner of the Year ............................................................................................................................ 14

    Application Integration Partner of the Year ............................................................................................ 15

    Application Lifecycle Management Partner of the Year........................................................................ 17

    Authorised Distributor of the Year............................................................................................................ 18

    Business Intelligence Solutions Partner of the Year.............................................................................. 20

    Content Management Partner of the Year ............................................................................................... 22

    Dynamics CRM Partner of the Year ........................................................................................................... 23Data Platform Partner of the Year ............................................................................................................. 24

    Desktop Partner of the Year ....................................................................................................................... 25

    Digital Marketing Partner of the Year ...................................................................................................... 27

    Dynamics ERP Partner of the Year ............................................................................................................ 28

    Hosting Partner of the Year ........................................................................................................................ 29

    Identity and Security Partner of the Year ................................................................................................ 31

    ISV / Software Solutions Partner of the Year .......................................................................................... 33

    Learning Partner of the Year ...................................................................................................................... 35Mobility Partner of the Year ....................................................................................................................... 38

    OEM Hardware Partner of the Year ........................................................................................................... 39

    Portals and Collaboration Partner of the Year ....................................................................................... 41

    Project and Portfolio Management Partner of the Year........................................................................ 42

    Search Partner of the Year .......................................................................................................................... 44

    Server Platform Partner of the Year ......................................................................................................... 45

    Software Asset Management Partner of the Year................................................................................... 47

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    Software Development Partner of the Year............................................................................................. 49

    Systems Management Partner of the Year ............................................................................................... 51

    Unified Communications Partner of the Year ......................................................................................... 53

    Virtualisation Partner of the Year ............................................................................................................. 55

    Volume Licensing Partner of the Year ...................................................................................................... 57

    Web Development Partner of the Year ..................................................................................................... 59

    Awards Overview

    The Microsoft Partner Network 2011 Awards recognise partners in South Africa that have excelled in delivering Microsoft solutions

    over Microsoft's fiscal year 2011. This is an opportunity for Microsoft, and our partners, to celebrate the achievements of companies

    that have had a positive impact on the market. Partners that meet the award criteria will be able to complete the online self

    nomination form. The awards presentation will take place at the Microsoft Partner Summit Gala Dinner in 2011.

    Awards Process

    The Microsoft Partner Network Awards are highly regarded by Microsoft and our partners and, as such, the process of awarding

    winners and finalists is a stringent and serious one.

    Each award has an award owner - a senior person within Microsoft responsible for that award and for leading the judging teams.

    Firstly, criteria are published which outline the activities, achievements or metrics by which the partner award submissions will be

    judged. Partners will have an opportunity to nominate their organisations for any of the self-nomination awards for which they

    qualify (please reference the entry-level requirements table below).

    The criteria for each award is divided into six criteria areas, namely winning new customers, driving customer satisfaction, growing

    the business, innovation, enabling people and bonus factors. Each of these areas is assigned a weighting according to its importance

    for each award. Criteria and the weighting of each criterion area are set by the award owner.

    The award nomination process requires that the partner representative sign into the awards submission tool and enter general

    company as well as award-specific information according to the questions presented for that award. Partners can nominate

    themselves for multiple awards, as long as they meet the entry-level requirements. The questions are set by the award owners with

    contributions from relevant Microsoft stakeholders.

    Once the submission tool is closed the nominations are collated and presented to the judges for review. The judging teams are made

    up of individuals within Microsoft (and in some instances independent advisors) that have a vested interest in the award category

    Judges include representatives from the following Microsoft divisions: Developer and Platform Evangelism, Business Marketing

    Organisation, Enterprise and Partner Group, Public Sector, Small and Mid-Market Solutions and Partners, Customer and Partner

    Experience, Original Equipment Manufacturer and the Services Department, as well as external independent advisors where

    applicable.

    The judges review each submission according to the criteria set for each award and score the submission in each of the six areas on

    a nine point scale. These scores are then consolidated and the weightings applied which provides an overall score for each

    submission. This is then calculated as a percentage which represents the final score for each nomination.

    The top five partners that score 75 percent or more qualify for the shortlisted interview phase and the partner that scores the

    highest final score is the winner for that category. In the case of a dead tie the partners will share the award. Award finalists will be

    announced prior to the awards evening. The winners will be announced at the Microsoft Partner Summit Gala Dinner in 2011.

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    Changes for the 2011 Awards

    Over and above the introduction of new award categories (detailed below in the entry level requirements summary), the following

    enhancements have been put in place:

    Process changes in 2011:

    75 scoring threshold

    Only top three scored are finalists

    All awards will have both a submission phase and interview phaseOnly top 5 submissions scoring above 75% will be shortlisted for interview phase

    Submission changes in 2011:

    No generic questions award specific only

    Increased word count to support submission

    No document attachments into the tool

    Strong focus on proof, evidence and examples to be provided

    Award Benefits

    Partners that nominate their organisations for awards in any of the award categories benefit from exposure to key Microsoft

    stakeholders as each submission is reviewed by the panel of high profile judges. In addition, each finalist receives the following:

    o Recognition at the Microsoft Gala Dinnero A certificate pronouncing the companys status as an award finalisto Recognition on the Microsoft press release web siteo An awards finalist logo for online or marketing purposes

    The award winners receive the following:

    o Recognition at the Microsoft Gala Dinnero A trophy pronouncing the companys status as an award winnero Recognition as a winner on the Microsoft press release web siteo Profiling in the marketing executions following the awards presentationo An awards winner logo for online or marketing purposeso Ongoing publicity and joint PR opportunities throughout the year following the award presentation

    Panel Interviews

    For ALL award categories partners will be required to present their award submission to a panel either in person or via videoconference.

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    Entry Level Requirements:

    The following outlines the minimum entry-level criteria for each of the self-nomination awards:

    Over and above the criteria detailed below, in order for nominations to be considered for the Microsoft Partner Network 2011

    Awards, entrants must be active members of the Microsoft Partner Network in South Africa. Competencies attained must be active

    at time of submission and need to have been active for at least 6 months i.e. since January 2011.

    Award

    Partner Level Required

    Additional Criteria RequiredGold

    Competency

    Partner

    Silver

    Competency

    Partner

    Network

    Member

    Business Category:

    Managing Directors Partner of the Year X X X

    Customer Experience Partner of the Year X X X CSAT survey scores submitted

    Large Account Reseller of the Year X X Large Account Reseller Agreement

    Services Partner of the Year X X Minimum of 1 MPN Competency

    Small Business Specialist of the Year X X X Small Business Specialist Designation

    Social Responsibility Partner of the Year X X X

    Winning Customers Partner of the Year X X Minimum of 1 MPN Competency

    Spark Partner of the Year X X X

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    Award

    Partner Level Required

    Additional Criteria RequiredGold

    Competency

    Partner

    Silver

    Competency

    Partner

    Network

    Member

    Competency Awards

    Application Integration Partner of the Year X X Application Integration Competency

    Application Lifecycle Management Partner of

    the YearX X

    Application Lifecycle Management

    Competency

    Authorised Distributor of the Year X X Authorised Distributor Competency

    Business Intelligence Solutions Partner of the

    YearX X Business Intelligence Competency

    Content Management Partner of the Year X X Content Management Competency

    Dynamics CRM Partner of the Year X XCustomer Relationship Management

    Competency

    Data Platform Partner of the Year X X Data Platform Competency

    Desktop Partner of the Year X X Desktop Competency

    Digital Marketing Partner of the Year X X Digital Marketing Competency

    Dynamics ERP Partner of the Year X XEnterprise Resource Planning

    Competency

    Hosting Partner of the Year X X Hosting Competency

    Identity and Security Partner of the Year X X Identity and Security Competency

    Independent Software Vendor ISV/Software

    Partner of the YearX X ISV / Software Competency

    Learning Partner of the Year X X Learning Competency

    Midmarket Solution Provider Partner of the

    YearX X

    Midmarket Solution Provider

    Competency

    Mobility Partner of the Year X X Mobility Competency

    OEM Hardware Partner of the Year X X OEM Hardware Competency

    Portals and Collaboration Partner of the Year X X Portals and Collaboration Competency

    Project and Portfolio Management Partner of

    the YearX X Project and Portfolio Competency

    Search Partner of the Year X X Search Competency

    Server Platform Partner of the Year X X Server Platform Competency

    Software Asset Management Partner of the

    YearX X

    Software Asset Management

    Competency

    Software Development Partner of the Year X X Software Development Competency

    Systems Management Partner of the Year X X Systems Management Competency

    Unified Communications Partner of the Year X X Unified Communications Competency

    Virtualisation Partner of the Year X X Virtualisation Competency

    Volume Licensing Partner of the Year X X Volume Licensing Competency

    Web Development Partner of the Year X X Wed Development Competency

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    Business Focus Category:

    Managing Directors Partner of the Year

    Key criteria

    Recognises a partner that has over-achieved in one or more areas important to Microsoft and the ITindustry

    Alignment to Microsoft SA and its key five FY11 priorities Revenue and Market Share Growth Customer Satisfaction Competences in high growth areas e.g. virtualization, unified communications, Dynamics CRM,

    collaborations and databases

    Case studies in Public Sector or Small and Medium Business Case studies in Private Cloud Local or international awards received in 2010/2011 Submission completed for Microsoft Worldwide Partner Awards in 2011

    This award is different in that partners dont nominate themselves. Nominations come from within the

    Leadership Team of Microsoft South Africa. The decision is strategic in nature with the justification being

    linked to important business issues.

    * Please note that award criteria may be subject to change

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    Customer Experience Partner of the Year

    Criteria Weighting Key evaluation points Required examples to beincorporated in submission

    Driving Customer

    Satisfaction

    50% Explanation of importance of Customer Satisfaction to the Partner sbusiness

    What is the Partner doing to improve Customer Centricity/Culturewithin the business

    How does the partner reward & recognise internally for excellentCustomer Satisfaction

    Partner to demonstrate the processes/initiatives that are in place todrive

    o Exceptional Customer Experienceo Quality Service Deliveryo Complaint resolution

    How many Customer References can the Partner produce if asked How many Customer Case Studies can the Partner Produce if asked

    Executive Summary Provide examples Provide examples Provide examples

    Independent

    Survey Results

    40% In Microsoft, every audience and every segment surveys its

    customers/partners. This is critical for Microsoft to measure what the

    satisfaction levels are, understand and use the information to improve on

    products, process, services and support

    For this award selection, when Microsoft announces the Partner that has won

    the Customer Experience Award, Microsoft want to feel confident that the

    winner not only demonstrate that Customer Experience is a key priority totheir business but can also show that this is diligently measured and acted

    upon.

    The Judges will be evaluating on:-

    Survey Results When survey took place How many contacts was the surveys sent to Response rate High ratings & low ratings Root cause of Low ratings & conclusion Plans in place to improve on results Other KPIs the Partners use to measure satisfaction

    Provide result withExecutive Summary

    Date Number of contacts Number 1 example for each Executive summary Name KPIs

    Bonus Factors 10% Local or international awards received between July 2010 to June2011 that would show relevance to Customer Experience Inclusion of Microsoft teams in customer engagements Organisation profiled on Microsoft Pinpoint Microsoft Pinpoint customer reviews completed Specify your organisations Cloud strategy

    Award name and dateawarded. Best example referenced Minimum of 2 examples

    referenced

    * Please note that award criteria may be subject to change

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    Large Account Reseller of the Year

    Criteria Weighting Key Evaluation PointsRequired examples to be incorporated in

    submission

    Winning

    New

    Customers

    20% Referenced implementations of licensing solutions in customer base Case studies or testimonials published Case studies showcased in conjunction with Microsoft

    Minimum of 2 examples referenced Minimum of 2 examples referenced Minimum of 2 examples referenced

    Driving

    Customer

    Satisfaction

    20% Best business value offered to customers through delivery of high-qualitysolutions

    Project management procedures in place to ensure delivery of projects ontime, within budget and meeting customer needs

    Engagement of Microsoft Partner Support in problem resolution Survey of customers via the quarterly Customer Satisfaction Survey or

    other survey and have a complaint management process in place

    Consultation process in place to ensure alignment of customer needs withthe licensing solution

    Validation of internal license compliance through self-audit Processes in place to ensure customer license compliance

    Minimum of 2 examples referenced Minimum of 3 examples referenced

    Min 10 survey responses completed(gold competency partner)

    Min of 3 examples referenced Min of 3 examples referenced

    Growing

    the

    Business

    30% Consistently leads with Microsoft technology

    Microsoft technology sold in the face of competitive preference fromcustomer

    Number of business wins and implementations since 1 July 2010

    Strategic alignment and proactiveness in working with Microsoft Alignment with Microsofts Customer Campaigns Capabilities, methodology, operations and infrastructure in place Attendance of Microsoft Partner Readiness and online training Efficient, accurate and consistent license processing operation Direct product revenue to Microsoft Significant annual growth of your Microsoft licensing business Growth in customer base (sign up of brand new volume license customers) Sharing of pipeline reports Sales people trained on the Microsoft Solutions Selling for Partners

    methodology

    Scorecard Metrics for Rev Growth achieved including New New Revenuegrowth with true-up and additional product mix increase as a percentage

    of annuity

    Total number of engagements inFY11 and then minimum of 3

    examples referenced

    Minimum of 3 examples referenced

    Minimum of 2 examples of actualcampaigns executed

    Minimum of 2 staff memberstrained

    Minimum of 3 customers Minimum of 2 staff members

    trained

    Innovation 10% Leading edge solutions

    Provision of thought leadership and innovative offerings Innovative in approach to solution selling and through the use of Microsoft

    technology

    Researching and developing solutions to address specific vertical industryrequirements or customer needs

    Creative or innovative solutions or sales and marketing techniques Use of the Telephonic Pre-Sales Technical Support service when proposing

    new solutions

    Innovative approach to deployment and usage of software assurancebenefits with customers

    Minimum of 2 examples referenced Minimum of 2 examples referenced Minimum 2 examples referenced Minimum of 2 examples referenced Minimum of 3 examples referenced Minimum of 3 examples referenced

    Enabling

    People

    10% Employment equity status and initiatives driven Community investments, social responsibility and local relevance

    initiatives

    Number of staff members that have achieved a Microsoft certificationsince 1 July 2010

    Internships / learner ships initiated

    Minimum of 2 examples referenced Minimum of 2 examples referenced Actual number of staff required Minimum of 2 examples referenced

    Bonus

    Factors

    10% Primarily Microsoft-focused Local or international awards Inclusion of Microsoft teams in customer engagements Organisation profiled on Microsoft Pinpoint Microsoft Pinpoint customer reviews completed Specify your organisations Cloud strategy

    Minimum of 3 examples referenced Minimum 3 examples referenced Minimum 3 examples referenced Minimum of 2 examples referenced

    * Please note that award criteria may be subject to change

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    Services Partner of the Year

    Criteria Weighting Key Evaluation Points Required examples to be incorporated insubmissionWinning NewCustomers 20% Case studies showcased in conjunction with Microsoft Services Number of net new customers added to the partnership with

    Microsoft Services

    Approach to partnering with the following Microsoft Servicesteams:

    Sales and Business Development Delivery and Consulting

    Minimum of 1 example referenced Minimum of 3 customers

    DrivingCustomerSatisfaction

    20% Customer satisfaction score per project completed with MicrosoftServices, as measured by Microsoft Services CPE process

    Best business value offered to customers through the delivery ofhigh-quality solutions

    Project management procedures in place to ensure delivery ofprojects on time, within budget and meeting customer needs.

    No / low volume of complaints received by Microsoft about thepartner

    Minimum of 2 example referenced Minimum of 2 examples referenced

    Growing theBusiness

    25% Value of joint business closed between the Partner and MicrosoftServices since 1 July 2010

    Number of proposals won with Services Ready Offerings,including references, since 1 July 2010

    Number of co-engagements with Microsoft Services, includingreferences, since 1 July 2010

    Consistently promotes the Microsoft Services partnership andbuilds business together for mutual benefit

    Strategic alignment and proactiveness in working with MicrosoftServices

    Capabilities, methodology, operations and infrastructure in place. Significant annual growth of the Partners Microsoft-related

    services business

    Growth in customer base (customer additions) Sharing of sales pipeline reports with Microsoft Services Sales people aligned with Microsoft Services and selling in a

    collaborative manner with Microsoft Services

    Minimum of 1 example referenced Minimum of 1 example referenced

    Innovation 15% The main aim of Microsoft Services is to drive the deploymentand adoption of Microsoft technologies. Provide an overview of

    what your company has achieved relative to this over the past

    year with Microsoft Services, supported by examples

    Leading edge solutions delivered with Microsoft Services Provision of thought leadership and innovative offerings Innovative in approach to solution selling with Microsoft Services Researching and developing solutions to address specific vertical

    industry requirements or customer needs, and strengthening the

    Partnership with Microsoft Services through these assets

    Creative or innovative solutions or sales and marketingtechniques

    Minimum of 1 example referenced Minimum of 1 example referenced Minimum of 1 example referenced Minimum of 1 example referenced

    Minimum of 1 example referencedEnablingPeople

    10% Employment equity status and initiatives driven Community investments, social responsibility and local relevance

    initiatives

    Number of staff members that have been seconded to aMicrosoft Services related project since 1 July 2010

    Minimum of 1 example referenced

    BonusFactors

    10% Justification for why a company should win the award Inclusion of Microsoft Services teams in sales cycles and customer

    engagements

    Participate in a successful Technology Adoption Programme (TAP) Joint marketing initiatives with Microsoft Services and extent of

    Return on Investment for both parties

    Organisation profiled on Microsoft Pinpoint Microsoft Pinpoint customer reviews completed Specify your organisations cloud strategy

    Minimum of 1 example referenced Minimum of 1 example referenced

    Minimum of 2 examples referenced

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    Small Business Specialist of the Year

    Criteria Weighting Key Evaluation PointsRequired examples to be incorporated in submission

    Winning New

    Customers

    30% References of implementation of solutions in customer basecaptured in Partner Membership Centre

    Case studies or testimonials published Case studies showcased in conjunction with Microsoft Number of technology assessments completed Marketing and customer acquisition activities

    Minimum of 5 references Minimum 1 example referenced Minimum 1 example referenced Minimum 15 completed

    DrivingCustomer

    Satisfaction

    20% Project management procedures in place to ensure deliveryof projects on time, within budget and meeting customer

    needs

    Engagement of Microsoft Partner Support in problemresolution (e.g. Business Critical Support) and problem

    escalation processes

    A complaint management process in place Validation of internal license compliance through self-audit Processes in place to ensure customer license compliance

    Minimum of 3 examples referenced

    Minimum 1 example referenced Minimum of 2 examples referenced

    Growing the

    Business

    30% Consistently leads with Microsoft technology Microsoft technology sold in the face of competitive

    preference from customer

    Number of business wins and implementations since 1 July2010

    Strategic alignment and proactively working with Microsoft

    Alignment with Microsofts Customer Campaigns Capabilities, methodology, operations and infrastructure in

    place

    Attendance of Microsoft Partner Readiness and onlinetraining

    Product revenue to Microsoft (direct or influenced) Significant annual growth of your Microsoft business Growth in customer base (customer additions) Sales or deployment of Small Business Server, Office Home &

    Business and Office Standard and System Centre Essentials

    Volume Licensing adoption and conversion of non-VLcustomers

    Total number of engagements in FY11 andthen minimum of 3 examples referenced

    Minimum of 2 examples referenced

    Minimum of 1 example of actual campaignsexecuted

    Minimum of 2 staff members trained

    Number of new customers since 1 July 2010 Minimum of 10 sales/deployments since 1

    July 2010

    Innovation 10% Provision of thought leadership and innovativeofferings/solutions

    Innovative approach to solution selling and through the useof Microsoft technology

    Researching and developing solutions to address specificsmall business customer requirements

    Creative or innovative solutions or sales and marketingtechniques

    Use of the Telephonic Pre-Sales Technical Support servicewhen proposing new solutions

    Enabling businesses for the mobile office

    Minimum of 2 examples referenced Minimum of 2 examples referenced

    Minimum of 2 examples referenced Minimum of 2 examples referenced Minimum of 2 examples referenced

    Enabling

    People

    5% Employment equity status and initiatives driven Community investments, social responsibility and local

    relevance initiatives

    Number of staff members that have achieved a Microsoftcertification since 1 July 2010

    Internships / learner ships initiated

    Minimum of 2 examples referenced Minimum of 2 examples referenced Actual number of staff required Minimum of 1 example referenced

    Bonus Factors 5% Microsoft-focused Local or international awards Organisation profiled on Microsoft Pinpoint Microsoft Pinpoint customer reviews completed Specify your organisations Cloud strategy

    Minimum of 2 examples referenced* Please note that award criteria may be subject to change

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    Social Responsibility Partner of the Year

    Criteria Weighting Key Evaluation PointsRequired examples to be incorporated in

    submission

    Relevance to

    Needs in

    South Africa

    20% References to addressing needs in South Africa References of examples of citizenship initiatives Case studies or testimonials published Case studies showcased in conjunction with Microsoft and other

    partners/government/community groups/NGOs

    Consistency in approach to citizenship

    Minimum 2 examples referenced Minimum 2 examples referenced Minimum 2 examples referenced Minimum 2 examples referenced

    InclusiveCitizenship

    Model

    20% Level of partnerships within Citizenship projects Alignment with Microsoft citizenship initiatives Level of involvement of benefiting community and/or

    organisations

    Ensuring sustainability for all citizenship initiatives undertaken

    Minimum 2 examples referenced Minimum 2 examples referenced Minimum 2 examples referenced Minimum 2 examples referenced

    Link to

    business

    10% Role of Citizenship within the business Role of technology to support Citizenship Roll-out of marketing initiatives and PR around citizenship

    projects

    Minimum 2 examples referencedInnovation 20% Leading edge / innovative solutions

    Leverage of Microsoft and other technologies to address needs Provision of thought leadership and innovative offerings Researching and developing solutions to address specific

    community and Public Sector challenges

    Minimum 2 examples referenced Minimum 2 examples referenced Minimum 2 examples referenced Minimum 2 examples referenced

    Enabling

    People

    20% Summary of projects that support people development List of Community investments, social responsibility and local

    relevance initiatives

    Number of staff members involved in the Citizenship initiatives Internships / learner ships initiated, including those initiated

    through the Student to Business (S2B) Programme

    Innovative models to support people development Minimum 3 examples referenced Minimum 2 examples referenced

    Bonus Factors 10% Local or international awards in 2011 Involvement of Microsoft as a partner in Citizenship initiative/s Organisation profiled on Microsoft Pinpoint Microsoft Pinpoint customer reviews completed Specify your organisations Cloud strategy

    Minimum of 2 examples referenced

    * Please note that award criteria may be subject to change. Further note that all examples referenced must be

    within the text of your submission and if required, the judges will request evidence of the examples given.

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    Winning Customers Partner of the Year

    Criteria Weighting Key Evaluation PointsRequired examples to be incorporated in

    submission

    Winning New

    Customers

    50% Number of competitive wins (bonus measurement for OSS/Linux, Webworkload, Virtualization and High Performance Computing - HPC)

    Bonuses for driving compete in distribution channels e.g. creating aCustomer or Partner multiplier effect

    Case studies or testimonials published PR top stories on why customer chose Microsoft versus competition Alternative evidence pieces video, audio, customer quotes,

    advertorials, thought-leadership pieces, talks at MS events

    Minimum of 4 examples referenced Minimum of 2 examples referenced Minimum of 2 examples referenced Minimum of 2 examples referenced Minimum of 3 examples referenced

    Driving

    Customer

    Satisfaction

    10% Best business value offered to customers through delivery of high-qualitysolutions

    Project management procedures in place to ensure delivery of projectson time, within budget and meeting customer needs

    Engagement of Microsoft Partner Support in problem resolution minimum of 3 examples referenced

    Survey of customers via the quarterly Customer Satisfaction Survey orother survey and have a complaint management process in place

    Minimum 3 examples referenced

    Minimum 3 examples referenced Minimum 10 surveys completed (gold

    competency partner)

    Growing the

    Business

    20% Consistently leads with Microsoft technology Microsoft technology sold in the face of competitive preference from

    customer

    Alignment with Microsofts Customer Campaigns 2010/2011 Demonstrating the business value of the Microsoft solution to customers

    (e.g. TCO, selling the solution stack, ROI etc.)

    Using Business Value Tools for the above Product revenue to Microsoft (direct or influenced) Growth in customer base (customer additions) influencing penetration

    and share of MS platform (bonus for Server)

    Sales people trained on the Microsoft Solutions Selling for Partnersmethodology Competitive Partner Academy Training

    Minimum 3 examples referenced Minimum 5 examples referenced Minimum 2 examples of actua

    campaigns executed

    Minimum 3 examples referenced

    Minimum 2 staff members trained

    Innovation 10% Provision of thought leadership and innovative offerings Innovative in approach to solution selling and through the use of

    Microsoft technology

    Researching and developing solutions to address specific vertical industryrequirements or customer needs

    Creative or innovative solutions or sales and marketing techniques Usage of Analyst data, research data and TCO tools to target specific

    workload competitive opportunities

    Minimum 2 examples referenced Minimum 2 examples referenced Minimum 2 examples referenced Minimum 2 examples referenced Minimum of 2 examples referenced

    Enabling

    People

    5% Usage of CSA (Competitive Sales Assistant) Attendance of Microsoft Partner Readiness and online training focused

    on Competitive readiness

    Attendance at Microsoft Partner Competitive Sales Academy Inclusion of Microsoft teams in customer engagements

    Minimum 3 examples referenced Minimum of 2 staff members trained Minimum 2 staff members attended Minimum 3 examples referenced

    Bonus Factors 5% Winning against OSS/Linux - Alternatively, OSS on the Microsoft platform Hosting Web - LAMP (Linux, Apache, MySQL and PHP migrations) High Performance Computing workload bonus Virtualization/Cloud workload bonus Security and Collaboration workloads offer bonus scoring Local or international awards Participating in Standards Committees Participation in industry associations, agencies, communities Membership into Voice for Innovation Organisation profiled on Microsoft Pinpoint Microsoft Pinpoint customer reviews completed Specify your organisations Cloud strategy

    Minimum of 2 examples referenced

    * Please note that award criteria may be subject to change

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    Spark Partner of the Year

    Criteria Weighting Key Evaluation Points Required examples to be incorporated in submissionWinningNewCustomers

    10% Case studies showcased in conjunction withMicrosoft

    Demonstration of active marketing activity Number of net new customers added by the

    Partner

    Minimum of 4 examples referenced Minimum of 2 examples referenced Minimum of 2 new customers added

    Driving

    CustomerSatisfaction

    10% Best business value offered to customers throughthe delivery of high-quality solutions

    Project management procedures in place toensure delivery of projects on time, within budget

    and meeting customer needs

    No / low volume of complaints received byMicrosoft about the partner

    Minimum 3 examples referenced

    Minimum 3 examples referencedGrowing theBusiness

    20% Consistently promotes the Microsoft partnershipand builds business together for mutual benefit

    Strategic alignment and proactiveness in workingwith Microsoft Products or Programs

    In addition to software licenses, demonstrateleverage of additional Program benefits

    Growth in Company revenue Significant annual growth of the Partners

    Microsoft-related Products business

    Minimum 3 examples referenced Minimum 2 examples referenced

    Minimum 3 examples referenced Minimum 2 examples referenced

    Innovation 45%

    Innovative deployment and adoption of the latestMicrosoft platforms and technologies

    Provision of thought leadership in positioningMicrosoft Product Offerings in the local market

    Leading edge solutions delivered with MicrosoftProducts

    Researching and developing solutions to addressspecific vertical industry requirements or

    customer needs, and strengthening the

    Partnership with Microsoft through these assets

    Innovative approach to Sales and Marketing useof social media etc.

    Percentage of offerings based on MicrosoftTechnologies

    Solving current industry problems with theinnovative use of Microsoft Technologies

    Minimum 2 examples referenced

    Minimum 2 examples referenced Minimum 2 examples referenced Minimum 2 examples referenced

    Minimum of 2 examples referenced Minimum of 2 examples referenced Minimum of 2 examples referenced

    EnablingPeople 5% Employment equity status and initiatives driven Community investments, social responsibility and

    local relevance initiatives

    Minimum 3 examples referenced Minimum 2 examples referenced

    BonusFactors

    10% Organisation profiled on Microsoft Pinpoint Microsoft Pinpoint customer reviews completed Promotion of Microsoft within

    entrepreneurial/start-up communities

    Participation in community technical events(technical thought leadership)

    Specify your organisations Cloud strategy

    Minimum of 2examples referenced

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    Competency Category:

    Application Integration Partner of the Year

    Criteria Weighting Key Evaluation Points Required examples to be incorporated in submission

    Winning

    New

    Customers

    20% References of implementation of solutions in customer base Case studies or testimonials published Case studies showcased in conjunction with Microsoft

    Minimum of 3 examples referenced Minimum of 2 examples referenced Minimum of 2 examples referenced

    Driving

    Customer

    Satisfaction

    10% Best business value offered to customers through delivery ofhigh-quality solutions

    Project management procedures in place to ensure delivery ofprojects on time, within budget and meeting customer needs

    Engagement of Microsoft Partner Support in problem resolution Survey of customers via the quarterly Customer Satisfaction

    Survey or other survey and have a complaint management

    process in place

    Validation of internal license compliance through self-audit Processes in place to ensure customer license compliance

    Minimum of 2 examples referenced

    Minimum of 4 examples referenced Min 10 surveys completed (gold competency

    partner)

    Minimum of 2 examples referencedGrowing the

    Business

    30% Consistently leads with Microsoft technology Microsoft technology sold in the face of competitive preference

    from customer

    Number of business wins and implementations since 1 July2010

    Strategic alignment and proactiveness in working withMicrosoft

    Alignment with Microsofts Customer Campaigns Capabilities, methodology, operations and infrastructure in

    place

    Attendance of Microsoft Partner Readiness and online training Product revenue to Microsoft (direct or influenced) Significant annual growth of your Microsoft business Growth in customer base (customer additions) Sharing of pipeline reports Sales people trained on the Microsoft Solutions Selling for

    Partners methodology

    Total number of engagements in FY11 and thenminimum of 3 examples referenced

    Minimum of 2 examples referenced Minimum of 3 examples referenced Minimum of 1 example of actual campaign

    executed

    Minimum of 2 staff members trained

    Minimum of 2 staff members trainedInnovation 20% Leading edge solutions around Application Integration solutions

    Provision of thought leadership and innovative offerings Innovative in approach to solution selling and through the use

    of Microsoft technology Researching and developing solutions to address specific

    vertical industry requirements or customer needs

    Creative or innovative solutions or sales and marketingtechniques

    Use of the Telephonic Pre-Sales Technical Support service whenproposing new solutions

    Judges will need to see solution to correctly assess theInnovation criteria (technology used, features, creativity, and

    best practise). This will take the form of a demo or interview for

    top 5 submissions

    Minimum of 2 examples referenced Minimum of 2 examples referenced

    Minimum of 2 examples referenced

    Minimum of 2 examples referenced

    Enabling

    People

    10% Employment equity status and initiatives driven Community investments, social responsibility and local

    relevance initiatives

    Number of staff members that have achieved a Microsoftcertification since 1 July 2010

    Internships / learner ships initiated

    Minimum of 2 examples referenced Minimum of 2 examples referenced Actual number of staff required Minimum of 2 examples referenced

    Bonus

    Factors

    10% Primarily Microsoft focused Local or international awards Submission completed for Microsoft Worldwide Partner Awards

    in 2011

    Organisation profiled on Microsoft Pinpoint Microsoft Pinpoint customer reviews completed Inclusion of Microsoft teams in customer engagements Participate in a successful Technology Adoption Programme

    (TAP)

    Specify your organisations Cloud strategy

    Minimum of 2 examples referenced Minimum of 3 examples referenced Minimum of 1 example referenced

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    * Please note that award criteria may be subject to change

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    Application Lifecycle Management Partner of the Year

    Criteria Weighting Key Evaluation Points Required examples to be incorporated in submission

    Winning

    New

    Customers

    20% Number of Application Lifecycle Management(ALM)engagements

    Number of ALM customer references Case studies showcased in conjunction with Microsoft

    Minimum 1 example referenced

    Driving

    Customer

    Satisfaction

    10% Best business value offered to customers through delivery ofhigh-quality solutions

    Project management procedures in place to ensure delivery ofprojects on time, within budget and meeting customer needs Survey of customers via the quarterly Customer Satisfaction

    Survey or other survey and have a complaint management

    process in place

    Validation of internal license compliance through self-audit Processes in place to ensure customer license compliance

    Please provide examples

    Growing the

    Business

    30% Consistently leads with Microsoft technology Microsoft technology sold in the face of competitive preference

    from customer

    Strategic alignment and proactiveness in working withMicrosoft

    Product revenue to Microsoft (direct or influenced) Sharing of opportunities Working with Microsoft field on engagements

    Alignment with Microsofts Customer Campaigns

    Please provide examples

    Minimum of 1 example referencedInnovation 20% Leading edge solutions around ALM

    Innovative usage of Microsoft ALM solutions at customers Please provide examplesEnabling

    People

    10% Community investments, social responsibility and localrelevance initiatives

    Participation in local events Blogging and other social media activities

    Please provide examples

    Bonus

    Factors

    10% Primarily Microsoft focused Local or international awards Organisation profiled on Microsoft Pinpoint Microsoft Pinpoint customer reviews completed Inclusion of Microsoft teams in customer engagements Participate in a successful Technology Adoption Programme

    (TAP)

    Please provide examples

    Minimum of 1 example referenced

    * Please note that award criteria may be subject to change

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    Authorised Distributor of the Year

    Criteria Weighting Key Evaluation Points Required examples to be incorporated in submission

    Winning New

    Customers

    20% Overall and regional (provincial)o Year on Year % Reach growth

    Readiness and product exposure Case studies or testimonials published Case studies showcased in conjunction with Microsoft

    Provide Metrics Readiness and Marketing Events Marketing activities and promotions Minimum of 2 case studies

    Driving

    CustomerSatisfaction

    15% Best business value offered to customers through deliveryof high-quality products and solutions

    Survey of customers via the quarterly Customer SatisfactionSurvey or other survey and have a complaint management

    process in place

    Validation of internal license compliance through self-audit Processes in place to ensure customer license compliance

    Minimum of 2 examples referenced Minimum of 10 surveys completed (gold

    competency partner)

    Minimum of 3 examples referencedGrowing the

    Business

    35% Consistently leads with Microsoft technology Microsoft technology sold in the face of competitive

    preference from customer or partner

    Strategic alignment and proactiveness in working withMicrosoft

    Alignment with Microsofts Customer Campaigns Capabilities, methodology, operations and infrastructure in

    place

    Attendance of Microsoft Partner Readiness and onlinetraining

    Growth of product revenue to Microsoft Significant annual growth of your Microsoft business Growth in partner breadth Sharing of pipeline reports Sales people trained Microsoft products and relevant

    licensing (FPP/COEM/Open)

    Finished Goods Distributors: growth percentage of annuityrevenue

    OEM Distributors: Growth of Client, Information Workerand Server products attach rate

    Marketing and Resource investments and spend Performance vs. Distributor Target - Open Revenue Performance vs. Distributor Target - COEM Revenue Performance vs. Distributor Target - FPP & PKC Revenue Windows Premium SKU mix All license type Open Renewal Co-op Utilization Rate Microsoft Profitability Rank Microsoft Revenue Rank BOS Attach Server Attach Reseller Readiness through Distributor Distributor sales representative training Dedicated Microsoft Distributor Resources

    Total number of engagements in FY11 and thenminimum of 3 examples referenced

    Minimum of 2 examples of actual campaignsexecuted

    Provide examples of Microsoft technology usedwithin partner organisation Partner Currency

    Number of training courses attended and certifiedstaff

    Number of Bootcamps/readiness activities run forresellers

    Number of co-hosted Microsoft/distributor events Revenue and unit growth of MS business by Client,

    Information Worker and Server

    Year on Year % Frequency growth

    Year on Year % Yield growth

    Innovation 10% Provision of thought leadership and innovative offerings Researching and developing solutions to address specific

    vertical industry requirements or customer needs

    Creative or innovative solutions or sales and marketingtechniques

    Use of the Telephonic Pre-Sales Technical Support servicewhen proposing new solutions

    Minimum of 2 examples referenced Minimum of 2 examples referenced Minimum of 2 examples referenced

    Enabling

    People

    10% Employment equity status and initiatives driven Community investments, social responsibility and local

    relevance initiatives

    Number of staff members that have achieved a Microsoftcertification since 1 July 2010

    Internships / learnerships initiated

    Minimum of 2 examples referenced Minimum of 2 examples referenced Actual number of staff required Minimum of 2 examples referenced

    Bonus Factors 10% Primarily Microsoft-focused Minimum of 3 examples referenced

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    Local or international awards Submission completed for Microsoft Worldwide Partner

    Awards in 2011

    Organisation profiled on Microsoft Pinpoint Microsoft Pinpoint customer reviews completed Justification for why a company should win the award Specify your organisations Cloud strategy

    Minimum of 2 examples referenced

    * Please note that award criteria may be subject to change

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    Business Intelligence Solutions Partner of the Year

    Criteria Weighting Key Evaluation Points Required examples to be incorporated in

    submission

    Winning New

    Customers

    20% References of implementation of Business Intelligencesolutions in customer base captured in Partner

    Membership Centre

    Case studies or testimonials published Case studies showcased in conjunction with Microsoft

    Minimum of 3 examples referenced

    Minimum of 3 examples referenced Minimum of 2 examples referenced

    Driving Customer

    Satisfaction

    10% Best business value offered to customers through deliveryof high-quality solutions

    Project management procedures in place to ensuredelivery of projects on time, within budget and meeting

    customer needs

    Engagement of Microsoft Partner Support in problemresolution

    Survey of customers via the quarterly CustomerSatisfaction Survey or other survey and have a complaint

    management process in place

    Validation of internal license compliance through self-audit Processes in place to ensure customer license compliance

    Minimum of 2 examples referenced

    Minimum of 3 examples referenced Min 10 surveys completed (gold competency

    partner)

    Minimum of 3 examples referencedGrowing the

    Business

    30% Consistently leads with Microsoft technology Microsoft technology sold in the face of competitive

    preference from customer

    Number of business wins and implementations since 1 July2010

    Strategic alignment and proactiveness in working withMicrosoft

    Alignment with Microsofts Business IntelligenceCustomerCampaigns

    Capabilities, methodology, operations and infrastructure inplace

    Attendance of Microsoft Partner Readiness and onlinetraining

    Product revenue to Microsoft (direct or influenced) Significant annual growth of your Microsoft business Growth in customer base (customer additions) Sharing of pipeline reports Sales people trained on the Microsoft Solutions Selling for

    Partners methodology

    Total number of engagements in FY11 andthen minimum of 3 examples referenced

    Minimum of 3 examples referenced Minimum of 3 examples referenced Minimum of 2 examples of actual campaigns

    executed

    Minimum of 2 staff members trained

    Minimum of 3 new Business Intelligencecustomers

    Minimum of 2 staff members trained

    Innovation 20% Leading edge solutions around Business Intelligence orPerformance Management Provision of thought leadership and innovative offerings Innovative in approach to solution selling and through the

    use of Microsoft technology

    Researching and developing solutions to address specificvertical industry requirements or customer needs for

    BusinessIntelligence

    Creative or innovative solutions or sales and marketingtechniques

    Use of the Telephonic Pre-Sales Technical Support servicewhen proposing new solutions

    Minimum of 2 examples referenced Minimum of 2 examples referenced

    Minimum of 2 examples referenced

    Enabling People 10% Employment equity status and initiatives driven Community investments, social responsibility and local

    relevance initiatives

    Number of staff members that have achieved a Microsoftcertification since 1 July 2010

    Internships / learner ships initiated

    Minimum of 2 examples referenced Minimum of 2 examples referenced

    Actual number of staff required

    Minimum of 2 examples referencedBonus Factors 10% Primarily focused around Microsoft Business Intelligence

    Local or international awards Submission completed for Microsoft Worldwide Partner

    Awards in 2011

    Inclusion of Microsoft teams in customer engagements Participate in a successful Technology Adoption

    Programme (TAP)

    Organisation profiled on Microsoft Pinpoint Microsoft Pinpoint customer reviews completed

    Minimum of 3 examples referenced Minimum of 3 examples referenced Minimum of 3 examples referenced Minimum of 1 example referenced

    Minimum of 2 examples referenced

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    Specify your organisations Cloud strategy* Please note that award criteria may be subject to change

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    Content Management Partner of the Year

    Criteria Weighting Key Evaluation Points Required examples to be incorporated in submission

    Winning New

    Customers

    20% References of implementation of an Enterprise ContentManagement(ECM) solutions based on the latest Microsoft

    technologies

    Case studies or testimonials published Number of new customers implemented in FY11 (July 2010

    June 2011)

    Minimum of 2 reference on Content management

    Minimum of 1 case study or testimonial Minimum of 1 new customer

    Driving

    Customer

    Satisfaction

    10% Project management procedures in place to ensure deliveryof projects on time, within budget and meeting customer

    needs

    Engagement of Microsoft Partner Support in problemresolution

    Survey of customers via the quarterly Customer SatisfactionSurvey or other survey and have a complaint management

    process in place

    Validation of internal license compliance through self-audit Processes in place to ensure customer license compliance

    Minimum of 1 example referenced on howprojects are managed

    Min 10 surveys completed (gold competencypartner)

    Minimum of 1 example of how customers licensesare validated

    Growing the

    Business

    30% Microsoft technology sold in the face of competitivepreference from customer

    Strategic alignment and proactiveness in working withMicrosoft

    Customer Marketing Campaigns Attendance of Microsoft Partner Readiness and online

    training Product revenue to Microsoft (direct or influenced) Significant annual growth of your Microsoft business Growth in customer base (customer additions) Sharing of pipeline reports

    Reference of 1 competitive win Minimum of 1 example referenced around

    alignment

    Minimum of 1 example of actual campaignexecuted around ECM

    Microsoft revenue (direct or influenced) Microsoft revenue YOY growth Number of new customers added to base Example of sharing pipeline

    Innovation 20% Provision of thought leadership and innovativeofferings/solutions

    Innovative in approach to solution selling and through theuse of Microsoft technology

    Researching and developing solutions to address specificvertical industry requirements or customer needs

    Creative or innovative solutions or sales and marketingtechniques.

    Minimum of 1 example referenced of innovationin the ECM offering

    Minimum of 1 example referenced of sellingapproach

    Minimum of 1 example referenced of specificdeveloped ECM solution for vertical

    Enabling

    People

    10% Employment equity status Community investments, social responsibility and local

    relevance initiatives Number of staff members that have achieved a Microsoft

    certification since 1 July 2010

    Internships / learner ships initiated

    Minimum of 1 example referenced Actual number of staff required Minimum of 1 example referenced

    Bonus Factors 10% Primarily Microsoft-focused Local or international awards Submission completed for Microsoft Worldwide Partner

    Awards in 2011

    Inclusion of Microsoft teams in customer engagements Participate in a successful Technology Adoption Programme

    (TAP)

    Organisation profiled on Microsoft Pinpoint Microsoft Pinpoint customer reviews completed Specify your organisations Cloud strategy

    Minimum of 1 example referenced Minimum of 1 example referenced

    Maximum 3 examples referenced

    Minimum of 2 examples referenced* Please note that award criteria may be subject to change

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    Data Platform Partner of the Year

    Criteria Weighting Key Evaluation Points Required examples to be incorporated in submission

    Winning New

    Customers

    20% References of implementation of solutions in customer basein Partner Membership Centre

    Case studies or testimonials published Case studies showcased in conjunction with Microsoft

    Minimum of 3 examples referenced Minimum of 3 examples referenced Minimum of 2 examples referenced

    Driving

    Customer

    Satisfaction

    10% Best business value offered to customers through delivery ofhigh-quality solutions

    Project management procedures in place to ensure deliveryof projects on time, within budget and meeting customer

    needs

    Engagement of Microsoft Partner Support in problemresolution

    Survey of customers via the quarterly Customer SatisfactionSurvey or other survey and have a complaint management

    process in place

    Validation of internal license compliance through self-audit Processes in place to ensure customer license compliance

    Minimum of 2 examples referenced

    Minimum of 2 examples referenced Min 10 surveys completed (gold competency

    partner)

    Minimum of 2 examples referencedGrowing the

    Business

    30% Consistently leads with Microsoft technology Microsoft technology sold in the face of competitive

    preference from customer

    Number of business wins and implementations since 1 July2010

    Strategic alignment and proactiveness in working withMicrosoft

    Alignment with Microsofts Customer Campaigns Capabilities, methodology, operations and infrastructure in

    place

    Attendance of Microsoft Partner Readiness and onlinetraining

    Product revenue to Microsoft (direct or influenced) Significant annual growth of your Microsoft business Growth in customer base (customer additions) Sharing of pipeline reports Sales people trained on the Microsoft Solutions Selling for

    Partners methodology

    Total number of engagements in FY11 and thenminimum of 3 examples referenced

    Minimum of 3 examples referenced Minimum of 1 example of actual campaign

    executed

    Minimum of 2 staff members trained

    Minimum of 2 examples referenced Minimum of 2 staff members trained

    Innovation 20% Provision of thought leadership and innovative offerings Innovative in approach to solution selling and through the

    use of Microsoft technology

    Researching and developing solutions to address specificvertical industry requirements or customer needs

    Creative or innovative solutions or sales and marketingtechniques

    Use of the Telephonic Pre-Sales Technical Support servicewhen proposing new solutions

    Minimum of 2 examples referenced Minimum of 2 examples referenced

    Minimum of 2 examples referenced Minimum of 2 examples referenced

    Enabling

    People

    10% Employment equity status and initiatives driven Community investments, social responsibility and local

    relevance initiatives

    Number of staff members that have achieved a Microsoftcertification since 1 July 2010

    Internships / learner ships initiated

    Minimum of 2 examples referenced Minimum of 2 examples referenced Actual number of staff required Minimum of 2 examples referenced

    Bonus Factors 10% Primarily Microsoft-focused Local or international awards Submission completed for Microsoft Worldwide Partner

    Awards in 2011

    Inclusion of Microsoft teams in customer engagements Organisation profiled on Microsoft Pinpoint Microsoft Pinpoint customer reviews completed Specify your organisations Cloud strategy

    Minimum of 3 examples referenced Minimum of 2 examples referenced

    * Please note that award criteria may be subject to change

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    Desktop Partner of the Year

    Criteria Weighting Key Evaluation Points Required examples to be incorporated in submission

    Winning New

    Customers

    20% References of implementation of solutions incustomer base

    Case studies or testimonials published Case studies showcased in conjunction with

    Microsoft; showcasing Modern Desktop

    Own customer-facing communication vehicles inplace to showcase solutions with Microsoft branding

    Minimum of 3 examples referenced Minimum of 3 examples referenced Minimum of 2 examples referenced Minimum of 2 examples referenced

    Driving Customer

    Satisfaction

    15% Amount of Deployed Windows 7 Seats at customers;MDOP usage at customers. Provide evidence of

    Deployment technologies used (i.e.: Management

    infrastructure)

    POCs conducted with Customer, self-driven orMicrosoft involved.

    Project management procedures in place to ensuredelivery of projects on time, within budget and

    meeting customer needs

    Engagement of Microsoft Partner Support inproblem resolution

    Survey of customers via the quarterly CustomerSatisfaction Survey or other survey and have a

    complaint management process in place

    No / low volume of complaints received by Microsoftabout the partner

    Validation of internal license compliance throughself-audit

    Processes in place to ensure customer licensecompliance

    Minimum of 2 examples referenced

    Minimum of 3 examples referenced Minimum of 3 examples referenced

    Minimum of 2 examples referenced Minimum of 10 surveys completed (gold

    competency partner)

    Minimum of 3 examples referencedGrowing the Business 30% Consistently leads with Microsoft technology

    Microsoft technology sold in the face of competitivepreference from customer, with special attention on

    VDI and Modern Desktop

    Microsoft Partner Network competencies achieved Number of business wins and implementations since

    1 July 2010

    Strategic alignment and proactiveness in workingwith Microsoft

    Alignment with Microsofts Customer Campaigns Capabilities, methodology, operations and

    infrastructure in place

    Attendance of Microsoft Partner Readiness andonline training

    Product revenue to Microsoft (direct or influenced) Significant annual growth of your Microsoft business Growth in customer base (customer additions) Sharing of pipeline reports Sales people trained on the Microsoft Solutions

    Selling for Partners methodology

    Roll-out of marketing campaigns and use of toolssuch as the Partner Marketing Centre

    Total number of engagements in FY11 and thenminimum of 3 examples referenced

    Minimum of 1 example referenced Minimum of 3 examples referenced

    Minimum of 2 examples of actual campaignexecuted

    Minimum of 2 staff members trained

    Minimum of 3 new customers added to base Minimum of 2 staff members trained

    Innovation 15% Provision of thought leadership and innovativeofferings; special focus on cloud and desktop

    virtualization.

    Innovative in approach to solution selling andthrough the use of Microsoft technology

    Researching and developing solutions to addressspecific vertical industry requirements or customer

    needs

    Creative or innovative solutions or sales andmarketing techniques

    Use of the Telephonic Pre-Sales Technical Supportservice when proposing new solutions

    Focus on providing / selling hosted remotelymanaged solutions

    Deployments of Microsoft Hyper-V with the System

    Minimum of 2 examples referenced

    Minimum of 2 examples referenced Minimum of 2 examples referenced

    Minimum 2 examples referenced Minimum 2 examples referenced

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    Centre Enterprise Suite

    Enabling People 10% Employment equity status and initiatives driven Community investments, social responsibility and

    local relevance initiatives

    Number of staff members that have achieved aMicrosoft certification since 1 July 2010

    Internships / learner ships initiated

    Minimum of 2 examples referenced Minimum of 2 examples referenced Actual number of staff required Minimum of 2 examples referenced

    Bonus Factors 10% Primarily Microsoft-focused Local or international awards Inclusion of Microsoft teams in customer

    engagements

    Justification for why a company should win theaward

    Organisation profiled on Microsoft Pinpoint Microsoft Pinpoint customer reviews completed Specify your organisations Cloud strategy

    Minimum of 3 examples referenced Minimum of 3 examples referenced

    Minimum of 2 examples referenced

    * Please note that award criteria may be subject to change

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    Digital Marketing Partner of the Year

    Criteria Weighting Key Evaluation Points Required examples to be incorporated in submission

    Winning New

    Customers

    20% References of implementation of a Digital marketingsolutions based on the latest Microsoft SharePoint 2010

    technologies outside the firewall

    Case studies or testimonials published Number of new customers implemented in FY11 (July 2010

    June 2011)

    Minimum of 1 reference digital marketing solution

    Minimum of 1 case study or testimonial Minimum of 1 new customer

    Driving

    Customer

    Satisfaction

    10% Project management procedures in place to ensure deliveryof projects on time, within budget and meeting customer

    needs

    Engagement of Microsoft Partner Support in problemresolution

    Survey of customers via the quarterly Customer SatisfactionSurvey or other survey and have a complaint management

    process in place

    Validation of internal license compliance through self-audit Processes in place to ensure customer license compliance

    Minimum of 1 example referenced on howprojects are managed

    Minimum of 10 surveys completed (goldcompetency partner)

    Minimum of 1 example of how customers licensesare validated

    Growing the

    Business

    30% Microsoft technology sold in the face of competitivepreference from customer

    Strategic alignment and proactiveness in working withMicrosoft

    Customer Marketing Campaigns Attendance of Microsoft Partner Readiness and online

    training Product revenue to Microsoft (direct or influenced) Significant annual growth of your Microsoft business Growth in customer base (customer additions) Sharing of pipeline reports

    Minimum of 1 competitive win Minimum of 1 example referenced around

    alignment

    Minimum of 1 example of actual campaignexecuted

    Microsoft revenue (direct or influenced) Microsoft revenue YOY growth Number of new customers added to base Example of sharing pipeline

    Innovation 20% Provision of thought leadership and innovativeofferings/solutions

    Innovative in approach to solution selling and through theuse of Microsoft technology

    Researching and developing solutions to address specificvertical industry requirements or customer needs

    Creative or innovative solutions or sales and marketingtechniques

    Minimum of 1 example referenced of innovation Minimum of 1 examples referenced of selling

    approach

    Minimum of 1 example referenced of specificdeveloped search solution for vertical

    Enabling

    People

    10% Employment equity status Community investments, social responsibility and local

    relevance initiatives Number of staff members that have achieved a Microsoft

    certification since 1 July 2010

    Internships / learner ships initiated

    Minimum of 1 example referenced Actual number of staff required Minimum of 1 examples referenced

    Bonus Factors 10% Primarily Microsoft-focused Local or international awards Submission completed for Microsoft Worldwide Partner

    Awards in 2011

    Inclusion of Microsoft teams in customer engagements Participate in a successful Technology Adoption Programme

    (TAP)

    Organisation profiled on Microsoft Pinpoint Microsoft Pinpoint customer reviews completed Specify your organisations Cloud strategy

    Minimum of 1 example referenced

    Minimum of 1 example referenced Minimum of 1 example referenced

    Minimum of 2 examples referenced* Please note that award criteria may be subject to change

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    Dynamics ERP Partner of the Year

    Criteria Weighting Key Evaluation Points Required examples to be incorporated in submission

    Winning New

    Customers

    20% References of implementation of solutions in customer base Case studies or testimonials published Minimum of 3 examples referenced Minimum of 2 examples referenced

    Driving

    Customer

    Satisfaction

    20% Best business value offered to customers through delivery ofhigh-quality solutions

    Project management procedures in place to ensure deliveryof projects on time, within budget and meeting customer

    needs

    Engagement of Microsoft Partner Support in problemresolution

    Survey of customers via the quarterly Customer SatisfactionSurvey or other survey and have a complaint management

    process in place

    Validation of internal license compliance through self-audit Processes in place to ensure customer license compliance

    Minimum of 2 examples referenced

    Minimum of 3 examples referenced Minimum 10 surveys completed (gold partner)

    Minimum of 1 example referencedGrowing the

    Business

    30% Consistently leads with Microsoft technology Microsoft technology sold in the face of competitive

    preference from customer

    Number of business wins and implementations since 1 July2010

    Strategic alignment and pro-activeness in working withMicrosoft

    Alignment with Microsofts Customer Campaigns Capabilities, methodology, operations and infrastructure in

    place

    Attendance of Microsoft Partner Readiness and onlinetraining

    Investment in building new skills Product revenue to Microsoft Significant annual growth of your Microsoft business Growth in customer base (customer additions) Sharing of pipeline reports Sales people trained on the Microsoft Solutions Selling for

    Partners methodology or alignment of existing sales process

    to the Microsoft Solution Selling Process

    Driving enhancement penetration (ERP partners)

    Total number of engagements in FY11 and thenminimum of 3 examples referenced

    Minimum of 3 examples referenced

    Minimum of 1 example of actual campaignexecuted

    Minimum of 3 examples referenced Minimum 2 examples referenced

    Minimum 2 customers added to base Minimum of 2 staff members trained

    Minimum of 2 examples referencedInnovation 10% Provision of thought leadership and innovative offerings

    Innovative in approach to solution selling and through theuse of Microsoft technology (e.g. telesales operations)

    Researching and developing solutions to address specificvertical industry requirements or customer needs

    Creative or innovative solutions or sales and marketing Use of the Telephonic Pre-Sales Technical Support service

    when proposing new solutions

    Minimum of 2 examples referenced Minimum of 2 examples referenced Minimum of 2 examples referenced Minimum of 2 examples referenced

    Enabling

    People

    10% Employment equity status and initiatives driven Community investments, social responsibility and local

    relevance initiatives

    Number of staff members that have achieved a Microsoftcertification since 1 July 2010

    Internships / learner ships initiated

    Minimum of 2 examples referenced Actual number of staff required Minimum of 2 examples referenced

    Bonus Factors 10% Primarily Microsoft-focused Local or international awards Submission completed for Microsoft Worldwide Partner

    Awards in 2011 Inclusion of Microsoft teams in customer engagements Operational effectiveness State of the Dynamics partner account with European

    Operation Centre

    Timely and accurate ordering Organisation profiled on Microsoft Pinpoint Microsoft Pinpoint customer reviews completed Specify your organisations Cloud strategy

    Minimum of 3 examples referenced Minimum of 1 examples referenced

    Minimum of 2 examples referenced* Please note that award criteria may be subject to changed

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    Hosting Partner of the Year

    Criteria Weighting Key Evaluation Points Required examples to be incorporated in submission

    Winning New

    Customers

    20% References ofcustomers utilising partners hosted solutionreferenced in Partner Membership Centre

    Case studies or testimonials published Case studies showcased in conjunction with Microsoft Own customer-facing communication vehicles in place to

    showcase solutions with Microsoft branding

    Business model in place for acquiring new customers

    Minimum of 5 examples referenced Minimum of 3 examples referenced Minimum of 2 examples referenced Minimum of 2 examples referenced Minimum 2 examples referenced

    Driving

    Customer

    Satisfaction

    10% Best business value offered to customers through delivery ofhigh-quality hosted solutions

    Engagement of Microsoft Partner Support in problemresolution

    Survey of customers via the quarterly Customer SatisfactionSurvey or other survey and have a complaint management

    process in place

    Minimum of 2 examples referenced Minimum of 3 examples referenced Min 10 surveys completed (gold competency

    partner)

    Growing the

    Business

    20% Consistently leads with Microsoft technology Microsoft technology sold in the place of competitive

    preference from customer

    Active SPLA (Service Provider License Agreement) partner Number of business wins and hosted solutions since 1 July

    2010

    Strategic alignment and proactiveness in working withMicrosoft

    Alignment with Microsofts Customer Campaigns Capabilities, methodology, operations and infrastructure in

    place

    Product revenue to Microsoft Significant annual growth of your Microsoft business Growth in customer base (customer additions) Sharing of pipeline reports Sales people trained on the Microsoft Solutions Selling for

    Partners methodology

    Roll-out of marketing campaigns and use of tools such as thePartner Marketing Centre

    Total number of engagements in FY11 and thenminimum of 3 examples referenced

    Minimum of 3 examples referenced

    Minimum of 2 examples of actual campaignexecuted

    Minimum of 2 customers added to base Minimum of 2 staff members trained

    Innovation 20% Continuous innovation in delivering state of the art hostedservices and solutions

    Provision of thought leadership and innovative offerings Innovative in approach to solution selling and through the

    use of Microsoft technology

    Researching and developing solutions to address specificvertical industry requirements or customer needs

    Creative or innovative solutions or sales and marketingtechniques

    Use of the Telephonic Pre-Sales Technical Support servicewhen proposing new solutions

    Focus on providing / selling hosted solutions

    Minimum of 2 examples referenced Minimum of 2 examples referenced Minimum of 2 examples referenced

    Minimum of 2 examples referenced

    Minimum of 2 examples referencedEnabling

    People

    10% Employment equity status and initiatives driven Community investments, social responsibility and local

    relevance initiatives

    Number of staff members that have achieved a Microsoftcertification since 1 July 2010 Internships / learner ships initiated

    Minimum of 2 examples referenced Minimum of 2 examples referenced Actual number of staff required Minimum of 2 examples referenced

    Bonus Factors 20% Primarily Microsoft-focused HVS HMC partner investment Additional points per HMC solution module as public offering Local or international awards Submission completed for Microsoft Worldwide Partner

    Awards in 2011

    Inclusion of Microsoft teams in customer engagements Organisation profiled on Microsoft Pinpoint Microsoft Pinpoint customer reviews completed

    Minimum of 3 examples referenced Minimum of 2 examples referenced

    Minimum of 3 examples referenced Minimum of 2 examples referenced

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    Specify your organisations Cloud strategy* Please note that award criteria may be subject to change

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    Identity and Security Partner of the Year

    Criteria Weighting Key Evaluation Points Required examples to be incorporated insubmission

    Winning New

    Customers

    20% References of implementation of Forefront solutionsin customer base

    Case studies or testimonials published Case studies showcased in conjunction with

    Microsoft

    Own customer-facing communication vehicles inplace to showcase solutions with Microsoft branding

    Minimum of 5 examples referenced Maximum 3 examples referenced Minimum of 3 examples referenced Minimum of 3 examples referenced

    Driving Customer

    Satisfaction

    20% Best business value offered to customers throughdelivery of high-quality solutions

    Project management procedures in place to ensuredelivery of projects on time, within budget and

    meeting customer needs

    Engagement of Microsoft Partner Support inproblem resolution

    Survey of customers via the quarterly CustomerSatisfaction Survey or other survey and have a

    complaint management process in place

    No / low volume of complaints received by Microsoftabout the partner

    Validation of internal license compliance throughself-audit

    Processes in place to ensure customer licensecompliance

    Minimum of 2 examples referenced

    Minimum of 3 examples referenced Minimum 10 surveys completed (gold

    competency partner)

    Minimum of 3 examples referenced

    Growing the Business 30% Consistently leads with Microsoft technology Microsoft technology sold in the face of competitive

    preference from customer

    Focus in driving business though Microsoft securitylicensing rebate programmes for solution partners

    Microsoft Partner Network competencies attained Number of business wins and implementations since

    1 July 2010

    Strategic alignment and proactiveness in workingwith Microsoft

    Alignment with Microsofts Customer Campaigns Focus on using the Microsoft Core Infrastructure

    Optimization Model

    Attendance of Microsoft Partner Readiness andonline training

    Include Microsoft Security solution as part of theinfrastructure architecture

    Include Microsoft Virtualization solution as part ofthe infrastructure architecture

    Forefront and Windows Server product revenue toMicrosoft (direct or influenced) for new business

    since 1 July 2010

    Significant annual growth of your Microsoft coreinfrastructure business new projects

    Growth in customer base (customer additions)

    Sharing of pipeline reports Sales people trained on the Microsoft Solutions

    Selling for Partners methodology

    Roll-out of marketing campaigns and use of toolssuch as the Partner Marketing Centre

    Total number of engagements in FY11and then minimum of 3 examples

    referenced

    Minimum of 2 examples referenced Minimum of 3 examples referenced

    Minimum of 2 examples of actualcampaigns executed Minimum of 2 staff members trained

    Minimum of 2 examples referenced

    Minimum of 2 customers added to base Minimum of 2 staff members trained Minimum of 2 examples referenced

    Innovation 15% Leading edge Identity and Security solutions Provision of thought leadership and innovative

    offerings

    Innovative in approach to solution selling andthrough the use of Microsoft technology

    Researching and developing solutions to address

    Minimum of 2 examples referenced

    Minimum of 2 examples referenced

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    specific vertical industry requirements or customer

    needs

    Creative or innovative solutions or sales andmarketing techniques

    Use of the Telephonic Pre-Sales Technical Supportservice when proposing new solutions

    Focus on providing / selling hosted remotelymanaged solutions

    Number of deployments of Microsoft Hyper-V withIdentity and Security Solutions

    Deployments of Microsoft Hyper-V with the SystemCentre Enterprise Suite

    Minimum of 2 examples referenced

    Minimum of 2 examples referenced

    Enabling People 5% Number of staff members that have achieved aMicrosoft certification since 1 July 2010

    Number of staff participating in international eventsaligned to the competency

    Employment equity status and initiatives driven Internships / learner ships initiated

    Actual number of staff required Actual number of staff required Minimum of 2 examples referenced Minimum of 1 example referenced)

    Bonus Factors 10% Primarily Microsoft-focused Enrolment for Core Infrastructure (ECI) wins since 1

    July 2010

    Participate in a successful Forefront TechnologyAdoption Programme (TAP) or Rapid Adoption

    Programme (RDP)

    Local or international awards Submission completed for Microsoft Worldwide

    Partner Awards in 2011 Inclusion of Microsoft teams in customer

    engagements

    Justification for why a company should win theaward

    Organisation profiled on Microsoft Pinpoint Microsoft Pinpoint customer reviews completed Specify your organisations Cloud strategy

    Minimum of 3 examples referenced

    Minimum of 1 example referenced Minimum of 1 example referenced

    Minimum of 2 examples referenced

    * Please note that award criteria may be subject to change

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    ISV / Software Solutions Partner of the Year

    Criteria Weighting Key Evaluation Points Required examples to be incorporated in submission

    Winning New

    Customers

    20% Marketing materials, Case studies or testimonialspublished

    Case studies showcased in conjunction withMicrosoft.

    Number of net new customers acquired

    Minimum of 1 example referenced Minimum of 3 case studies Minimum of 1 customer added to base

    Driving

    CustomerSatisfaction

    10% Best business value offered to customers throughdelivery of high-quality solutions

    Project management procedures in place to ensuredelivery of projects on time, within budget and

    meeting customer needs

    Engagement of Microsoft Partner Support inproblem resolution

    Survey of customers v