Cloud at Microsoft

Colin Aylward November 2014

About Microsoft IT

Microsoft IT Organization

IT business functions

Shared services

Business process units

Ideation to availability

Awareness to lead

Lead to order Orderfulfillment

Fulfillmentto customer value

Corporatefunctions

Application and platform services

Site end-userservice

Informationsecurity and risk

Infrastructureservices

Serviceoperations and management

IT strategyand governance

Businessadministration

Complianceand standards

Peoplecapability

Supplierrelationshipmanagement

7.9MLync calls/month

270KSharePoint Sitesin the Cloud

Employeesparticipate onYammer each week

90K140KUsers on Office 365Exchange

300KSystem Centermanaged devices

153KManagedWindows 8.1Systems

1.2MDevices hit theMicrosoft network

1.3K+LOB appsmanaged by IT

150KDevices syncvia EAS

100K+Employees

180K+ end users180K+ end users

Simplificationefforts reducing app portfolio at 5% per year

Simplificationefforts reducing app portfolio at 5% per year

This includes servers, user PC's and mobile devices

This includes servers, user PC's and mobile devices

Windows Phone, IOS and Android devices

Windows Phone, IOS and Android devices

The Microsoft IT Environment

513Site locations

17KSurface Pro andRT devices onthe network

80KConsecutiveremote connections

6%LOB apps runin Azure PaaS

Presence in over 114 Countries

Presence in over 114 Countries

Enabling mobility and productivity

Enabling mobility and productivity

All new development + next genapps

All new development + next genapps

6k Win 8 Upgrades per day

6k Win 8 Upgrades per day

Driving standards for all core PC’s and servers

Driving standards for all core PC’s and servers

Migrated 3K users per month

Migrated 3K users per month

170% Growth in usage YoY

170% Growth in usage YoY

Online sites growing 4%On-Prem declining at 25%

Online sites growing 4%On-Prem declining at 25%

3% Monthly Lync call volumes growth

3% Monthly Lync call volumes growth

Sales force works 60% mobile

Sales force works 60% mobile

“I’m inspired by whatMicrosoft is doing in ITand now I see what’spossible for me.”

ExternalCustomers

Make it a Showcase

“I see my businessconnected, so we can move faster.”

BusinessStakeholders

AccelerateCapabilities

”I’m delighted stuff just works and is a simple experience.”

Outcomes

End Users

Audience

Simplify Experience

Focus

Microsoft ITdelightscustomers,connectsthe company& inspiresthe industry

Vision

Createtomorrow.Delivertoday.

Mission

One Microsoft: Supporting a mobile-first, cloud-first world.

IT Strategy

Cloud at Microsoft

Investing in the Cloud• Empower every individual and every organization to be able to thrive in

this mobile-first, cloud-first world. Our Goal

• Provides the ability to orchestrate & power mobility with intelligence.• Ability to reason over the data and help experiences light up across all

devices. 

Why Cloud for

Microsoft?

• The core of our company - productivity and platform.• Intelligence of the cloud = better productivity, info discovery and business process

improvements.• Brings together end users, developers and IT. 

Our Unique Contributio

n

• The most complete cloud offering. • Empowers every business across every industry in every geography. 

The Microsoft

Cloud

Cultural Challenges

3

We are using Azure as another on-premise datacenter.

IT apps are developed on legacy “scale up”, “always on” design.

IaaS is designed for “on-demand”, dynamically scalable, short term usage; not for 24x7 servers

Majority of apps do not have automation for their environment builds and test activities

Independent of usage, apps keep capacity stockpiled for peak HW need across all environments

Current PaaS subscription management creates security, compliance and governance risks

Limited re-useable IT and Data services developed in cloud. Drives redundant solutions, higher app development cost and time to market

Microsoft IT leads our company’s cloud acceleration program.

Microsoft IT collaborates across the company to influence Azure product direction, provide analytics and guidance to speed IT cloud adoption, and share our cloud story with the industry. 

Microsoft IT Cloud Acceleration

Great analytics lead to great decisions.

Deploy the best cloud solution the first time.

Microsoft IT helps you get it right.

Microsoft’s strategy is “cloud first, mobile first.”

Microsoft IT: decision engine for the cloud

We provide the framework and guidance needed to accelerate cloud migration.• Serves as single

source of truth on cloud adoption

We coordinate the cloud adoption progress across the organization.Initial analysis• Remediation

recommendations• Migration plans• Final assessment

We take a data-driven approach to ensure that stakeholders find the right cloud solution for every cloud adoption project.• PG Prioritization• Optimization

Cloud Program

IT Shared Services IT Business Functions

IT Business Process Units

ADOPTION DATA, LESSONS LEARNED & SHOWCASES

CLOUD ANALYSIS, GUIDANCE DELIVERY & ROADMAPS

SER

VIC

E C

APA

BILIT

Y

& IM

PR

OV

EM

EN

TC

LOU

D P

ATTER

NS

&

GU

IDA

NC

E C

REATIO

NEnterprise

Architecture

First & Best

Infrastructure Service

Providers

Azure Product Group

Approach for Accelerating Cloud Migrations

Moving Microsoft IT apps to the cloudVast majority of Microsoft IT’s LOB apps are moving to the cloud

IaaS and Private CloudPaaS

Dedicated Hardware90%

7%

3%• 90% of Microsoft IT’s 1,100+ production apps meet requirements to move to IaaS or private cloud environments

• 7% of apps migrated to the PaaS environment

• 3% will remain on dedicated hardware

Microsoft IT’s hybrid cloud strategy

Commodity

Modern apps

Existing

Workloads

New IT reality Implementation

Workload placement

Microsoft Technologies Everywhere

SaaS(Microsoft Dynamics Online, Office 365, etc)

PaaS(Windows Azure Database, Web, Worker, etc)

IaaS(Windows Azure Virtual Machines)

Public cloudoff-premises

Optimize large/unique workloads for Windows Server 2012 Hyper-V virtual machines

Private cloudon-premises

Hybrid cloud

Savin

gs

Vision: all of Microsoft runs in the cloud

Office 365• Hybrid on-premises and online• 100,000 users using Exchange

Online• 176,000 SharePoint Online sites

Microsoft Dynamics CRM Online• Migrations planned for more than

15,000 users

Microsoft IT and SaaSProviding communication, productivity, and collaboration everywhere

Windows Intune• Natively managing Windows RT,

Windows Phone 8, and iOS devices

• Company portal for LOB apps

Next-generation apps• 86 LOB apps on Windows Azure

PaaS• Majority are hybrid designs• Service oriented architecture

Microsoft IT and PaaS/IaaSBuilding next-generation apps and quickly migrating existing apps

Lift and shift existing apps• Move 300 virtual machines per

month in calendar year 2014

Development and test in Azure• Near instant capacity and

streamlined provisioning of test environments

Azure IaaS Application Decision Framework

High Level Decision Tree

Public SaaS Evaluation

1. Business Case2. Competitive Technology

Assessment3. Privacy and Compliance

1. Integration2. Performance and

Scale3. Management

Public PaaS Evaluation

1. Business Case2. Competitive Technology

Assessment3. Privacy and Compliance

1. Integration2. Management3. Resiliency

Public IaaS Evaluation

1. Privacy and Compliance 1. Connectivity2. Integration3. Performance

and Scale

Private IaaS Evaluation

1. Availability

New Cloud Development

Analysis –> Decision Tree

Perform Analysis

Migrate to

Cloud?

Yes/No

Yes

Cloud Adoption (IaaS, PaaS,

SaaS, Hybrid)

No

Run or

Retire?

Run Run - Exception Process*

Retire (Plan for decommissioning)

Retire

*Business justification & cloud adoption roadmap required.

Cloud Migration

Application Assessment IaaS Migration RoadmapApplication Assessment Framework

Application Decision Framework

Server Technical

Assessment

Application Roadmap

(PaaS / SaaS)

Right sizing

Business Factors

Remediation

Drives Azure IaaS migration decisions

Azure IaaS (Rehost)

On-Prem IaaS (Retain / Retire)

Hybrid Deploy

Move Application to Azure

Application Remains On-Prem

Retire within 12 months stays on-prem

Application Dependencies

How MSIT is Assessing Applications for Azure IaaS

Identify Technical Blockers

Hard Blockers Potential Blockers

Evaluate servers against Blockers

Remediate Potential Blockers

Migration in Action(High Level)

Application Portfolio Assessment On Premise

(34k OS Instances)

Application Portfolio Assessment On Premise

(34k OS Instances)

Identify eligible OS instances• per Azure compute, storage and RAM

limits

1

Application Portfolio Assessment On Premise

(34k OS Instances)

Identify eligible OS instances• per Azure compute, storage and RAM

limits

Identify eligible applications• remove apps that have hard

blockers

1

2

Application Portfolio Assessment On Premise

(34k OS Instances)

Identify eligible OS instances• per Azure compute, storage and RAM

limits

Identify eligible applications• remove apps that have hard

blockers• sequence critical and complex for

later

1

2

Application Portfolio Assessment On Premise

(34k OS Instances)

Identify eligible OS instances• per Azure compute, storage and RAM

limits

Identify eligible applications• remove apps that have hard

blockers• sequence critical and complex for

later• right-size to include more apps

1

2

Application Portfolio Assessment

Azure IaaS

On Premise(34k OS

Instances)

Identify eligible OS instances• per Azure compute, storage and RAM

limits

Identify eligible applications• remove apps that have hard

blockers• sequence critical and complex for

later• right-size to include more apps

1

2migrate eligible

Application Portfolio Assessment

Azure IaaS

Private Cloud

Prod DC

On Premise(34k OS

Instances)

Identify eligible OS instances• per Azure compute, storage and RAM

limits

Identify eligible applications• remove apps that have hard

blockers• sequence critical and complex for

later• right-size to include more apps

1

2migrate eligible

migrate ineligible

Prod DC

Application Portfolio Assessment

Azure IaaS

Private Cloud

On Premise(34k OS

Instances)

Identify eligible OS instances• per Azure compute, storage and RAM

limits

Identify eligible applications• remove apps that have hard

blockers• sequence critical and complex for

later• right-size to include more apps

Increase eligible HW and applications by removing blockers• expanding to more regions• including internet facing apps• including HBI apps• getting current (OS, SQL)• increasing Azure VM limits

1

2

3

migrate eligible

migrate ineligible

Prod DC

Application Portfolio Assessment Identify eligible OS instances

• per Azure compute, storage and RAM limits

Identify eligible applications• remove apps that have hard

blockers• sequence critical and complex for

later• right-size to include more apps

Increase eligible HW and applications by removing blockers• expanding to more regions• including internet facing apps• including HBI apps• getting current (OS, SQL)• increasing Azure VM limits

Identify applications for PaaS• new applications built for PaaS

1

2

Azure IaaS

migrate eligible

Private Cloud

migrate ineligible

3

Azure PaaS4

On Premise(34k OS

Instances)

Prod DC

Application Portfolio Assessment Identify eligible OS instances

• per Azure compute, storage and RAM limits

Identify eligible applications• remove apps that have hard

blockers• sequence critical and complex for

later• right-size to include more apps

Increase eligible HW and applications by removing blockers• expanding to more regions• including internet facing apps• including HBI apps• getting current (OS, SQL)• increasing Azure VM limits

Identify applications for PaaS• new applications built for PaaS• migrate existing applications

1

2

Azure IaaS

migrate eligible

Private Cloud

migrate ineligible

3

Azure PaaS4

On Premise(34k OS

Instances)

Top Ten Recommendations

8

1. Embrace the cultural changes needed for successful cloud migration and adoption.

2. Scrutinize what is really needed before moving to the cloud.

3. Establish and communicate clear roles, skillsets required, accountabilities and success metrics.

4. Provide workload awareness tools to enable the right choices.

5. Adopt an “eliminate before migrate” philosophy.

6. Invest in app re-engineering, smart automation and monitoring.

7. Focus on the importance of process change in order to fully benefit from cost optimization.

8. Understand that cloud benefits, such as elasticity, won’t be realized by legacy IT applications.

9. Make smart decisions around best platform. Get it right the first time.

10. Understand tactical needs (acceleration, datacenter shutdown) and how this may impact strategic long term plans.

Top 10

Thank you

Appendix

Assessment Details(Lower Level View)

IaaS Application Assessment Methodology (1/2)

List of all

Servers

Production Servers

Dev/Test Servers

UAT Servers

Organize Server List

Phase 1Evaluate

Rejection Criteria

Rejection Criteria Data Classification = HBI Internet Facing (DMZ/extranet) Unsupported Region SQL High Availability (Always

On) Network connectivity

restrictions Host

Application Roadmap Retire within 12 months Apps Pre-prod Environments

Categorized as ‘Sustain’

Red Servers

Green Servers

Phase 2Evaluate Hardware/OS Criteria

Hardware CPU/RAM don't fit available SKUs Drive size too large (>1TB) Max Data Disks > (16)

Networking Multiple NIC’s / IP’s MS NLB MS Clustering Networking connectivity limitations

Operating System Unsupported OS/SQL Ver.

Software 3rd Party components Installed

Evaluate Performance Data Using SCOM / Sonar data to right-size

and flag servers that currently do not fit into available Azure SKUs as yellow

Red Servers

Yellow Servers

Green Servers

Eval Hybrid/Full

Eval Full Uplift

Eval Hybrid Only

Eval Hybrid Only

Eval Hybrid/Full

Eval Hybrid Only

On Prem

Organize Servers into Applications with Server

Status

* If any are true, Flag server Yellow* If any are true, Flag server Red

IaaS Application Assessment Methodology (2/2)

All Servers Green

All Servers Red

Hardware assessment

Network assessment

Operating System Upgrade

Domain assessment

Software assessment

Evaluate Full Uplift

Deploy

Servers mixed Green/Yellow

Evaluate Hybrid/Full

Deploy

Evaluate Hybrid Only

Deploy

Servers mixed Red/Green

Servers mixed Red/Yellow/Green

All Servers Yellow

Evaluate Hybrid/Full/

On-Prem Deploy

Servers mixed Red/Yellow Evaluate

Hybrid/On-Prem

Deploy

On-Prem Deploy

Hybrid Deploy

• Remediate all (Yellow) Servers to either (Red) or (Green)

• After remediation, all servers within an application will be either (All Red) or (All Green) or (Mix of Red/Green)

• All Red -> Stays On-Prem

• All Green -> Evaluate for external latency dependencies

• Mix of Red/Green -> Evaluate for internal latency dependencies.

Move to

Azure

Hybrid Deploy

On Prem

Move to

Azure

Evaluate (Inner App) Latency Dependencies

(Is it possible to spit the app across on-perm and Azure)

Evaluate (External) Latency Dependencies

Not Latency Sensitive

On Prem

Evaluate moving associated apps together

Apps can move

together

Latency Sensitive

Phase 4: Integration Dependencies

Not Latency

Sensitive

Latency Sensitive

Azure IaaS Ready

Phase 3:Server Remediation

Apps can NOT move together

Evaluate Additional Business Factors

Risk Analysis Costs (resource/reengineering) App changes based on Effort/Costs

Refactor (PaaS) Revise (PaaS/SaaS) Rebuild (PaaS) Replace (SaaS)

Solution

Hardware Optimization Avail Groups HLB Geo-Redundancy

Latency Estimates:Within Datacenter < 15msAcross Datacenter 25-35msCorp to Azure 25-75msWith golden gate 50-75ms

Dependency Assessment Tools Factfinder (network) Precise (SQL)

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