micro learning gets big
TRANSCRIPT
Micro-learning Gets Big
David WentworthPrincipal Learning Analyst
Brandon Hall Group
Sponsored By:
Tad GoltraVP of Product Management
EBSCO
Thank You To Our Sponsor!
© Brandon Hall Group 2017 2
Visit them at www.ebsco.com/corporations/accel5
© Brandon Hall Group 2017 3
FOUNDED IN 1993
Community of 300,000+
10,000 Global Clients
Leading Independent HCM Research & Analyst Firm
Publishing 2+ Pieces of Research Each Day
Sample of Our Clients
HCM Research and Advisory Firm
How We Help You
© Brandon Hall Group 2017 4
MEMBERSHIP
STRATEGICCONSULTING
EXCELLENCEAWARDS
PROFESSIONAL DEVELOPMENT
Learning & Development
Talent Management
LeadershipDevelopment
Talent Acquisition
WorkforceManagement
Open Surveys
© Brandon Hall Group 2017 5
Visit www.brandonhall.com click Open Surveys
If you would like to join a panel of survey takers, please contact us at [email protected]
• 2017 Training Benchmarking
• 2017 Succession Management
• 2017 Hiring and Internal Mobility Survey
© Brandon Hall Group 2017 6
• Submit your questionsor comments about the discussion to our presenters using the Questions tab on your control panel.
• Presentation slides and giveaways can be found in the Handouts tab on your control panel.
Access to the Recording & Slides will also be sent out after the webinar.
How to Ask Questions
© Brandon Hall Group 2017
OLD
Hierarchy
Data/process-centric
Top-down control
Homogenous
Managed change
Integrated silos
Permission
Incremental improvement
New
Wirearchy
People-centric
Bottom-up collaboration
Diverse
Organic innovation
Borderless unification
Enablement
Agile transformation
The World of Work is Changing
7
© Brandon Hall Group 2017
• Classes
• Courses
• ADDIE
• Compliance
• Completions
• Grades
Learning is Changing, Too…
FROM TO
Experience
Social
Collaborative
Video
Mobile
AGILE
Connected
Contextual
Personalized
8
© Brandon Hall Group 2017
A Shifting Workplace
34.6%42.4%
34.1%
31.6%
28.9%20.4%
2.4% 2.6%
2015 2017
Millennials Generation X Baby Boomers Traditionalists
9
10© Brandon Hall Group 2017
Poll Question
How often do employees at your organization connect with learning resources?
• Annually
• Quarterly
• Monthly
• Weekly
• Daily
© Brandon Hall Group 2017 11
How often would you expect your individual contributor population, on average, to
need to connect with learning resources to
effectively perform their job?
Source: 2016 Brandon Hall Group State of Learning & Development
Weekly, daily, or more often
© Brandon Hall Group 2017 12
© Brandon Hall Group 2017 12
Context
• Employees are busier than ever…but skills development is still critical
• In-person training and eLearning courses are the backbone of most corporate learning programs, but frequently take hours to complete
• Millennials have different learning needs: self-directed, multiple formats, shorter duration
• Bottom line: New approaches are needed to address today’s learning needs
© Brandon Hall Group 2017 13
•Contextual• Role• Location• Development path
•Small• Short videos• Quick updates
•Informal• Everyday• Ad hoc
•Mobile• Down time• Moment of need
•Social• Discussions• Recommendations 14
Learning’s New DNA
© Brandon Hall Group 2017 14
Top Learning Initiatives for Achieving Business Goals
38.4%
52.1%
50.7%
50.3%
45.9%
43.8%
41.1%
46.2%
26.0%
15.1%
14.0%
11.0%
11.6%
14.0%
Aligning the learning strategy with the business
Increasing the amount of experiential (on-the-job) learning
Increasing the amount of informal learning
Improving learning analytics
Revising existing content for new modalities
Creating smaller content objects
Redesigning the classroom experience
Important Critical
15© Brandon Hall Group 2017
We’re Not Ready
17.5%
18.5%
18.2%
13.7%
15.4%
7.2%
7.9%
14.0%
7.9%
8.2%
7.5%
12.3%
17.5%
19.5%
20.5%
22.3%
24.3%
32.5%
37.3%
38.4%
39.7%
50.3%
Increasing experiential learning
Redesigning the classroom experience
Revising existing content for new modalities
Increasing the amount of informal learning
Creating smaller content objects
Improving learning analytics
Incorporating social tools
Leveraging simulations
Incorporating mobile delivery
Increasing learner-contributed content
Exploring games/gamification
Not at allprepared
Ready to takeaction
16© Brandon Hall Group 2017
Big Learning’s Challenge
THE EBBINGHAUS
FORGETTING CURVE
17© Brandon Hall Group 2017
Class/Course
Quiz
Video Activity
Game
© Brandon Hall Group 2017 18
MACRO
MICRO MICRO
It All Works Together
© Brandon Hall Group 2017 19
What Does it Mean?
Learners
• Ease of access
• Natural learning
• Personalization
• Moment of need
Learning Organization
• Less transactional content
• More strategic thinking
• Stronger link to business
• Stronger link to employees
What does it look like?
© Brandon Hall Group 2017 20
Traditional eLearning
© Brandon Hall Group 2017 21
In the LMS
© Brandon Hall Group 2017 22
In the LMS
© Brandon Hall Group 2017 23
In a Portal
© Brandon Hall Group 2017 24
In a Portal
© Brandon Hall Group 2017 25
Microlearning engages users and showcases
key content
Stand Alone
26© Brandon Hall Group 2017
Considerations
• Easily accessible from daily workflows (i.e. employees don’t have to hunt for it)
• Consumable in 5 minutes or less
• It’s more than just short
• Actionable – put ideas into practice right away
• Diverse set of topics and modalities to ensure relevance
• 100% Mobile responsive
© Brandon Hall Group 2017 27
Actions• Assess current content
• What can be repurposed?• Complexity can be broken down• What needs to be new?
• Assess the audiences• Learning preferences• Mobile devices• Generations
• Pilot programs• Start small with small learning• Easier to adapt and relaunch• Build on success
© Brandon Hall Group 2017 28
Questions?
Learn More About UsProducts and services that we offer
© Brandon Hall Group 2017 30
How We Help You
© Brandon Hall Group 2017 31
MEMBERSHIP
STRATEGICCONSULTING
EXCELLENCEAWARDS
PROFESSIONAL DEVELOPMENT
Learning & Development
Talent Management
LeadershipDevelopment
Talent Acquisition
WorkforceManagement
We Do This Through…
Research and Analysis that Define New HCM Standards
Success Stories from Global Organizations that Show those Standards in Action
Professional Development that Assesses Current State and Enables Innovation
Flexible Services to Design and Implement Transformative Solutions
Recognition that Validates the Transformation
© Brandon Hall Group 2017 32
Membership Offers Tailored SupportRESEARCH ACCESS & EVENTS
• Reports • Case Studies, Frameworks & Tools• DataNow® & TotalTech®• Webinars and Research Spotlights• Annual HCM Conference
ADVISORY SUPPORT• Ask the Expert• 1 on 1 Consultations• Research Briefings• Benchmarking
CLIENT SUCCESS PLAN• Your Priorities• Executive Sponsor• Client Associate• Monthly Meetings
© Brandon Hall Group 2017 33
To learn more about becoming a member or to sign up for a free trial, please email us at [email protected]
Strategic Consulting Offers Expert Solution DevelopmentBENCHMARKING
• Competitive/Comparative
• Maturity Model
• Custom Research
STRATEGY• Business Case
• Planning
• Organization & Governance
TECHNOLOGY SELECTION• Vendor Selection
• Architecture Design
• Systems Evaluation
DEVELOPMENT & INTEGRATION• Program Design
• Assessment
• Survey
• Process Integration
© Brandon Hall Group 2017 34
To learn more about consulting, please email us at [email protected]
Why Brandon Hall Group
© Brandon Hall Group 2017 35
1
2
3
4
5
We offer flexible, high-value memberships that offer everything you need at a cost you can afford.
Our research is better – more targeted, easily digestible, focused on business results, predictive, prescriptive.
Our solutions gets better results – research-driven, focused on the business, simple, targeted, flexible approach.
Our case studies are unique for their diversity and focus on business results.
Our professional development is practical, tailoredto your needs, and equips you to take action.
What Our Clients Have to Say
Brandon Hall Group’s Excellence Awards allows you to take a deeper dive and evaluate the programs that you’ve created at a level that you might not have the opportunity to do… They have always been a cornerstone for me.
- Katrina Williams, Director, Sales Capability
CDW
https://youtu.be/OgdA_tpM55U
© Brandon Hall Group 2017 36
What Our Clients Have to Say
I describe the attention and that customer service that I’ve experienced as being excellent. They are very attentive and wherever I need to be connected to whomever, they are there to help me.
- Joanne Veech, Global Talent Leader
PwC
https://youtu.be/YkY-v8gfW5k
© Brandon Hall Group 2017 37
HCMx Radio
© Brandon Hall Group 2017 38
THE ONLY PODCAST IN THE HCM ARENA THAT WEAVES CURRENT MARKET RESEARCH, HR TECHNOLOGY AND INDUSTRY LEADERS INTO EACH EPISODE
To catch up on the latest episodes, visit www.brandonhall.com/hcmxradio or subscribe on iTunes