mguest - mobile hospitality application

13
mGuest – Hospitality Mobile Application Engage guests & drive revenue 1 The Digital Marke.ng Experts

Upload: digital-jungle

Post on 20-Aug-2015

3.141 views

Category:

Travel


0 download

TRANSCRIPT

mGuest – Hospitality Mobile Application Engage guests & drive revenue

1

The  Digital  Marke.ng  Experts  

The “Big” Need

Mobile is growing fast and the hospitality/conference industry wants to get involved.

At the same time, hotels are trying to figure out how social media and mobile drives revenue.

Hotels and venues are searching for ways to maximize perishable inventory and increase revenue while guests are on site.

Your Guests are Mobile – Are You?

Ø Offer a new promotional channel for your Hotel Ø  Increase brand awareness of MICE, F&B, Events

Ø  Revenue generation & auxiliary sales Ø An online functional concierge and online booking

tool Ø An engaging and functional social tool for in-house

guests

Digital Jungle is now offering an affordable iPhone™ and Android™ Apps for hotel properties called - mGuest.

Engage guests. increase revenue.

mGuest Includes

Remote check-in management and online booking integrated with hoteling software  

1    

2    Hotel push notifications and offers to guests or application users. Push room promotions to move inventory, push hotel facility information to promote restaurants, bars and shopping. Push notifications via GPS, location, group, distance   3     Guest features include, viewing and booking rooms, hotel facilities, hotel map and location information, local restaurants and shopping   4     Social features include, communicating with other guests, receiving promotions from hotel facilities, event information and specials & offers 

5     Group features include, groups setup, bulk notifications and messaging functionality, group itinerary, group check-in and check-out  

Elegantly useful, mobile platform that allows hotels and venues to easily and affordably customize, manage and update their mobile applications from the web.

Events Push Messaging

Who’s Here Special Offers/ Geo-location

Curated Local Content Immediate Feedback/ 2 way communication

Book

Fully customizable, branded Application

Enter once and publish to Renren, Weibo & more

Social Media Enabled

- Like your live Guest Book

- Users OPT-IN and ‘check-in’

- Users can sign up via Renren/ Weibo

- Messaging from user to user

- Great for groups and tradeshows

- Targeted group messaging

- Display on LCD screen in the hotel Lobby (opt in)

Online room Booking

- View rooms via the application

- Book rooms via the application

-  Integrate into Hotels booking engine

Easy Control Tools

Saves Time!!!

Easy Control

Tools

Allows the hotel to rapidly

update and manage

alerts

Managed by a Content

Management System

The guest is in control:

1. Guest books and gets confirmation email

mentioning app

2. Pre-stay, the guest learns about the hotel,

transportation and local tips

3.Receives a welcome message upon arrival 4.Guest needs to know the closest drugstore

at 11pm

5. Walking tour suggestions and stops. Get lost? Guest uses “take me back” feature

6. Promo message - Happy Hour 5-7 -

encouraged to bring a friend

7. Digital postcard of pool - Social post 8. See who else is here who might be of

interest

9. Sign Guest Book upon leaving, share 10. Figure out transportation but have a

question, hit one button to call

11. Room wasn’t clean, guest leaves a note

for manager instead of TripAdvisor

• • • • • •

Elegant Easy to use Flexible Architecture Built from the ground up for Hospitality/ Conferences Unifies and simplifies social media with mobile Drives revenue

Thank You! Dr Mathew McDougall| [email protected]

Follow on Twitter @digitaljunglecn

Connect on Linkedin www.linkedin.com/company/digital-jungle

www.facebook.com/digitaljungle Community on Facebook

Email [email protected]

Presentations on SlideShare www.slideshare.net/digitaljungle

Website www.digitaljungle.com.cn