mguest - mobile hospitality application
TRANSCRIPT
mGuest – Hospitality Mobile Application Engage guests & drive revenue
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The Digital Marke.ng Experts
The “Big” Need
Mobile is growing fast and the hospitality/conference industry wants to get involved.
At the same time, hotels are trying to figure out how social media and mobile drives revenue.
Hotels and venues are searching for ways to maximize perishable inventory and increase revenue while guests are on site.
Your Guests are Mobile – Are You?
Ø Offer a new promotional channel for your Hotel Ø Increase brand awareness of MICE, F&B, Events
Ø Revenue generation & auxiliary sales Ø An online functional concierge and online booking
tool Ø An engaging and functional social tool for in-house
guests
Digital Jungle is now offering an affordable iPhone™ and Android™ Apps for hotel properties called - mGuest.
mGuest Includes
Remote check-in management and online booking integrated with hoteling software
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2 Hotel push notifications and offers to guests or application users. Push room promotions to move inventory, push hotel facility information to promote restaurants, bars and shopping. Push notifications via GPS, location, group, distance 3 Guest features include, viewing and booking rooms, hotel facilities, hotel map and location information, local restaurants and shopping 4 Social features include, communicating with other guests, receiving promotions from hotel facilities, event information and specials & offers
5 Group features include, groups setup, bulk notifications and messaging functionality, group itinerary, group check-in and check-out
Elegantly useful, mobile platform that allows hotels and venues to easily and affordably customize, manage and update their mobile applications from the web.
Events Push Messaging
Who’s Here Special Offers/ Geo-location
Curated Local Content Immediate Feedback/ 2 way communication
Book
Fully customizable, branded Application
Enter once and publish to Renren, Weibo & more
Social Media Enabled
- Like your live Guest Book
- Users OPT-IN and ‘check-in’
- Users can sign up via Renren/ Weibo
- Messaging from user to user
- Great for groups and tradeshows
- Targeted group messaging
- Display on LCD screen in the hotel Lobby (opt in)
Online room Booking
- View rooms via the application
- Book rooms via the application
- Integrate into Hotels booking engine
Easy Control Tools
Saves Time!!!
Easy Control
Tools
Allows the hotel to rapidly
update and manage
alerts
Managed by a Content
Management System
The guest is in control:
1. Guest books and gets confirmation email
mentioning app
2. Pre-stay, the guest learns about the hotel,
transportation and local tips
3.Receives a welcome message upon arrival 4.Guest needs to know the closest drugstore
at 11pm
5. Walking tour suggestions and stops. Get lost? Guest uses “take me back” feature
6. Promo message - Happy Hour 5-7 -
encouraged to bring a friend
7. Digital postcard of pool - Social post 8. See who else is here who might be of
interest
9. Sign Guest Book upon leaving, share 10. Figure out transportation but have a
question, hit one button to call
11. Room wasn’t clean, guest leaves a note
for manager instead of TripAdvisor
• • • • • •
Elegant Easy to use Flexible Architecture Built from the ground up for Hospitality/ Conferences Unifies and simplifies social media with mobile Drives revenue
Thank You! Dr Mathew McDougall| [email protected]
Follow on Twitter @digitaljunglecn
Connect on Linkedin www.linkedin.com/company/digital-jungle
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Email [email protected]
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Website www.digitaljungle.com.cn