8/12/2019 MGMT First Exam Friday March 7

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8/12/2019 MGMT First Exam Friday March 7

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Emotional contagion- when you feel what others are feeling about a certain eventor action

5) Compare and contrast the four ways that employees can express job dissatisfaction. Exit- in this instance the people will leave the organization Voice- this involves the person trying to cope and deal with the situation at hand Loyalty- this involves waiting for the conditions to improve trusting in the

company

Neglect- this is ignoring the problem and in most cases letting it get worse6) What is Selective Perception? Use illustrations in your answer.

This allows us to speed read other people and make quick decisions about them.halo effect is drawing assumptions from one or few characteristics about

someone to paint the bigger picture of who they are. One main problem with thisis stereotypes and this can lead to false assumptions about people and come back

to hurt us later on.