MGMT 5948 HUMAN RESOURCES RECRUITMENT

SELECTION AND DEVELOPMENT

Course Outline Semester 1, 2012

Part A: Course-Specific Information Part B: Key Policies, Student Responsibilities and Support

Australian School of Business Management

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Table of Contents PART A: COURSE-SPECIFIC INFORMATION 3

1 STAFF CONTACT DETAILS 3

2 COURSE DETAILS 3

2.1 Teaching Times and Locations 3 2.2 Units of Credit 3 2.3 Summary of Course 3 2.4 Course A ims and Relationship to Other Courses 3 2.5 Student Learning Outcomes 4

3 LEARNING AND TEACHING ACTIVITIES 4

3.1 Approach to Learning and Teaching in the Course 4 3.2 Learning Activities and Teaching Strategies 5

4 ASSESSMENT 5

4.1 Formal Requirements 5 4.2 Assessment Details 5 4.3 Assessment Format 6 4.4 Assignment Submission Procedure 7 4.5 Late Submission 7

5 COURSE RESOURCES 7

6 COURSE EVALUATION AND DEVELOPMENT 7

7 COURSE SCHEDULE 7

PART B: KEY POLICIES, STUDENT RESPONSIBILITIES AND SUPPORT 9

1 ACADEMIC HONESTY AND PLAGIARISM 9

2 STUDENT RESPONSIBILITIES AND CONDUCT 9

2.1 Workload 10 2.2 Attendance 10 2.3 General Conduct and Behaviour 10 2.4 Occupational Health and Safety 10 2.5 Keeping Informed 10

3 SPECIAL CONSIDERATION AND SUPPLEMENTARY EXAMINATIONS 11

4 STUDENT RESOURCES AND SUPPORT 13

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PART A: COURSE-SPECIFIC INFORMATION

1 STAFF CONTACT DETAILS

Lecturer-in-charge: Dr Huadong Yang Room: ASB531 Phone No: 9385 7155 Email: h.yang@utwente.nl Consultation Times: 13:00- 17:00 Tuesday (or by appointment) Other lecturer: Professor Karin Sanders Room: ASB534C Phone No: 9385 7143 Email: k.sanders@unsw.edu.au

2 COURSE DETAILS

2.1 Teaching Times and Locations

Lectures start in Week 1(to Week 12): Time: 18:00 to 19:30 Every Tuesday Location: Quadrangle Rm1027

Seminars start in Week 2 (to Week 13): Time: 19:30 to 21:00 Every Tuesday Location: Quadrangle Rm1045

2.2 Units of Credit

The course is worth 6 units of credit. There is no parallel teaching in this course.

2.3 Summary of Course

This course is a follow-up course of introduction of Human Resource Management. It provides a deeper view on the HR issues of recruitment and selection. It also covers related issues of employee development and diversity management. The content of course has a strong practical orientation and implications. Students are encouraged to consistently apply their knowledge to practical situations.

2.4 Course Aims and Relationship to Other Courses

This course is primarily offered as part of the Master of Commerce program. It is assumed that students have basic knowledge of Human Resource Management. Some

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knowledge about work and organizational psychology will be an advantage but not necessary. This course builds on three domains: recruitment and selection, employee development, and diversity management. The aim of this course is to provide students with knowledge on often-used recruitment and selection methods, enable them to evaluate and design a sound recruitment and selection system. The course will also prepare students to develop HRM planning and relevant HR policies.

2.5 Student Learning Outcomes

By the end of this course, you should be able to:

1. Describe often-used recruitment and selection methods.

2. Evaluate advantages and shortcomings of each method.

3. Use proper tools and techniques to design a selection and development system.

4. Communicate their knowledge on recruitment, selection and employee development with other professionals in an oral or written report.

5. Conduct research on an existing recruitment and selection system and give suggestions on improvement.

6. Hand out professional-level report to clients regarding their recruitment and selection requirement.

ASB Graduate Attributes This course contributes to your development of the following Australian School of Business Graduate Attributes, which are the qualities, skills and understandings we want you to have by the completion of your degree:

Learning Outcomes

ASB Graduate Attributes ASB GA No.

1, 2, 5 Critical thinking and problem solving 1

4, 6 Communication 2

6 Teamwork and leadership 3

3, 6 Social, ethical and global perspectives 4

1, 3, 5 In-depth engagement with relevant disciplinary knowledge

5

4, 6 Professional skills 6

To see how the ASB Graduate Attributes relate to the UNSW Graduate Attributes, refer to the ASB website (Learning and Teaching >Graduate Attributes).

3 LEARNING AND TEACHING ACTIVITIES

3.1 Approach to Learning and Teaching in the Course

Lecture, guest speech, seminar, and group work.

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3.2 Learning Activities and Teaching Strategies

Students will be provided with 12 lectures. A specific topic related to recruitment, selection and development will be highlighted in each lecture. Students work in groups. They need to transfer the knowledge that they learn to a management situation. They need to analyse and evaluate how each topic is dealt with in their managerial case. They will present their results during seminar hours,

4 ASSESSMENT

4.1 Formal Requirements

In order to pass this course, you must:

achieve a composite mark of at least 50; and

make a satisfactory attempt at all assessment tasks (see below).

4.2 Assessment Details

Assessment Task

Weighting Learning Outcomes assessed

ASB Graduate Attributes assessed

Length Due Date

Tutorial Participation

10% 1, 2, 3 1,5,6 See 4.3 below

Ongoing

Group oral presentations

30% 2, 3, 4, 5 1,2,4,5,6 Seminar hours (see Blackboard)

Ongoing

Final Exam: individual report

60% 1,2,3,4,5,6 1,2,3,4,6 Not applicable

23:59 on 12 June. By email

Total 100%

Assessment of Tutorial Participation will include the following: Students need to be present at each lecture. Show interactive behaviour during

lectures. Be active in discussion. Students’ understanding of basic knowledge and critical thinking will be evaluated

through answering questions and discussions. Students need to sign in before the course, to participate in seminar and group

discussion, and to engage in class discussion. Attend classes on time; demonstrate interactive behaviour during lectures; and

actively engage in group discussion A description of assessment of group presentations will include the following: Students need to give presentations about how they apply knowledge into their

managerial case in relation to lecture topics in class (listed in sec.7). Test students’ knowledge understanding, knowledge transferring, and group work

skills.

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Students need to be present at each seminar, to discuss what they have learned in each lecture, to analyse their managerial case in relations to each topic, and to prepare their presentation.

Presentation will be given during seminar hours. Each presentation is limited to 20 minutes.

Assignments content is assessed on the basis of four criteria: understanding knowledge; applying knowledge; critical thinking; innovative problem-solving. Assignment evaluation will also take contextual factors into account: clearness of presentation; time management; presentation format.

Upload the presentation slide to Blackboard one day before the seminar. Requirements for the final examination include the following:

Design a selection and development system for a company; Testing students’ abilities of transferring theoretical knowledge into practical

situations; Analysing and diagnosing practical problems accurately; critical and innovative thinking, communicating with non-experts effectively;

Format, structure, style, presentation guidelines, referencing requirements (provided in a separate section 4.3 below);

Understanding knowledge; diagnosing practical problems; quality of solutions; applicability; innovative thinking;

Submission by email; Due dates: 23:59 on 12 June, 2012; Late Submission will be not be accepted for an assessment. Quality Assurance The ASB is actively monitoring student learning and quality of the student experience in all its programs. A random selection of completed assessment tasks may be used for quality assurance, such as to determine the extent to which program learning goals are being achieved. The information is required for accreditation purposes, and aggregated findings will be used to inform changes aimed at improving the quality of ASB programs. All material used for such processes will be treated as confidential and will not be related to course grades.

4.3 Assessment Format

Group assignment: Style: Oral presentations Requirements of presentations:

1. List the relevant knowledge (or key points) that students have learned; 2. Explain how the knowledge manifests itself in their managerial case; 3. Evaluate the fitness between theoretical knowledge and practical situation. 4. Come up with suggestions how to improve management practices.

Final examination: Style: Individual written report. Task: Design a selection and development system for a company. Requirements of presentations:

1. Explain theoretical principles behind their design system; 2. Describe in detail how those principles are operationalized in practice; 3. Analyse compromises that need to be made in their designed system;

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4. Come up with solutions for any unfitness between theoretical knowledge and management practices.

4.4 Assignment Submission Procedure

See 4.2 for details. .

4.5 Late Submission

See 4.2. for details.

5 COURSE RESOURCES

The website for this course is on UNSW Blackboard at: http://lms-blackboard.telt.unsw.edu.au/webapps/portal/frameset.jsp The textbooks for this course are (recommended but not necessary):

1. Searle, R. (2003). Selection and recruitment: A critical text. Milton Keynes: Open University Press.

2. Wood, R.& Payne, T. (1998). Competency-based recruitment and selection.

West Sussex, UK: Wiley & Sons. The following websites are also useful sources: http://www.shl.com/uk http://www.ddiworld.com/

6 COURSE EVALUATION AND DEVELOPMENT

Each year feedback is sought from students and other stakeholders about the courses offered in the School and continual improvements are made based on this feedback. UNSW's Course and Teaching Evaluation and Improvement (CATEI) Process is one of the ways in which student evaluative feedback is gathered. In this course, we will seek your feedback at end of semester CATEI evaluations and through Blackboard System in the discussion panel.

7 COURSE SCHEDULE

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Lecture Schedule Lectures start in Week 1 and finish in Week 12.

LECTURE SCHEDULE

Week Topic Reference

Week 1 27 Feb

Opening and introduction to recruitment, selection and development

Textbook1 Chapter 1

Week 2 5 March

Job and organizational analysis Textbook 1 Chapter 2

Week 3 12 March

Competency model Textbook 2 Chapter 2

Week 4 19 March

Recruitment Textbook1 Chapter 4 Paper 11

Week 5 26 March

Selection via tests Textbook1: Chapter 6 Textbook2: Chapter 8

Week 6 2 April

Selection via interview Textbook1: Chapter 5 Textbbook2: Chapter 6

Mid-Session Break: Week 9-13 April

Week 7 16 April

Assessment centre Textbook 1: Chapter 9 Paper 22

Week 8 23 April

Decision making in selection Textbook 1: Chapter 10

Week 9 30 April

Employee professional development: An individual perspective

Paper 33

Week 10 7 May

Employee professional development: An HRM perspective

Paper44

1 Breaugh, J. (2008). Employee recruitment: Current knowledge and important areas for future

research. Human Resource Management Review,18, 103-118. 2 Gaugler, B., Rosenthal, D, Thornton,G., & Bentson, C. (1987). Meta-analysis of assessment center

validity. Journal of Applied Psychology, 72, 493-511. 3

Holton, E. (2006). New employee development: A review and reconceptualization. Human Resource Development Quarterly, 7, 233-252. 4Jacob, R. & Washington, C. (2003). Employee development and organizational performance: a

review of literature and directions for future research, Human Resource Development International, 6, 343-354

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Week 11 14 May

Diversity management: Gender and age diversity at workplace

Paper 55 and 66

Week 12 21 May

Diversity management: Managing workplace cultural diversity

Paper 77 and 88

Week 13 28 May NO LECTURES

PART B: KEY POLICIES, STUDENT RESPONSIBILITIES AND

SUPPORT

1 ACADEMIC HONESTY AND PLAGIARISM

The University regards plagiarism as a form of academic misconduct, and has very strict rules regarding plagiarism. For UNSW policies, penalties, and information to help you avoid plagiarism see: http://www.lc.unsw.edu.au/plagiarism/index.html as well as the guidelines in the online ELISE and ELISE Plus tutorials for all new UNSW students: http://info.library.unsw.edu.au/skills/tutorials/InfoSkills/index.htm. To see if you understand plagiarism, do this short quiz: http://www.lc.unsw.edu.au/plagiarism/plagquiz.html For information on how to acknowledge your sources and reference correctly, see: http://www.lc.unsw.edu.au/onlib/ref.html

For the ASB Harvard Referencing Guide, see ASB Referencing and Plagiarism webpage (ASB >Learning and Teaching>Student services>Referencing and plagiarism)

2 STUDENT RESPONSIBILITIES AND CONDUCT

Students are expected to be familiar with and adhere to university policies in relation to class attendance and general conduct and behaviour, including maintaining a safe, respectful environment; and to understand their obligations in relation to workload, assessment and keeping informed.

5 Wentling, R. & Rivas, N. (1998). Current status and future trends of diversity initiatives in the

workplace: Diversity experts' perspective. Human Resource Development Quarterly, 9, 235-253.

6 Paul, R., & Townsend, J. (1993). Managing the older worker: Don't just rinse away the gray.

Academy of Executive Management, 7, 67-74. 7 Stahl, G. K., Maznevski, M., Voigt, A., & Jonsen, K. (2009). Unraveling the effects of cultural

diversity in teams: A meta-analysis of research on multicultural work groups. Journal of

International Business Studies, 40, 1-20. 8 Jehn, K. A., Northcraft, G. B., & Neale, M. A. (1999). Why differences make a difference: A

field study of diversity, conflict, and performance in workgroups. Administrative Science

Quarterly, 44, 741-763.

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Information and policies on these topics can be found in the ‘A-Z Student Guide’: https://my.unsw.edu.au/student/atoz/A.html. See, especially, information on ‘Attendance and Absence’, ‘Academic Misconduct’, ‘Assessment Information’, ‘Examinations’, ‘Student Responsibilities’, ‘Workload’ and policies such as ‘Occupational Health and Safety’. .

2.1 Workload

It is expected that you will spend at least ten hours per week studying this course. This time should be made up of reading, research, working on exercises and problems, and attending classes. In periods where you need to complete assignments or prepare for examinations, the workload may be greater. Over-commitment has been a cause of failure for many students. You should take the required workload into account when planning how to balance study with employment and other activities.

2.2 Attendance

Your regular and punctual attendance at lectures and seminars is expected in this course. University regulations indicate that if students attend less than 80% of scheduled classes they may be refused final assessment.

2.3 General Conduct and Behaviour

You are expected to conduct yourself with consideration and respect for the needs of your fellow students and teaching staff. Conduct which unduly disrupts or interferes with a class, such as ringing or talking on mobile phones, is not acceptable and students may be asked to leave the class. More information on student conduct is available at: https://my.unsw.edu.au/student/atoz/BehaviourOfStudents.html

2.4 Occupational Health and Safety

UNSW Policy requires each person to work safely and responsibly, in order to avoid personal injury and to protect the safety of others. For more information, see http://www.ohs.unsw.edu.au/.

2.5 Keeping Informed

You should take note of all announcements made in lectures, tutorials or on the course web site. From time to time, the University will send important announcements to your university e-mail address without providing you with a paper copy. You will be deemed to have received this information. It is also your responsibility to keep the University informed of all changes to your contact details.

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3 SPECIAL CONSIDERATION AND SUPPLEMENTARY

EXAMINATIONS

You must submit all assignments and attend all examinations scheduled for your course. You should seek assistance early if you suffer illness or misadventure which affects your course progress.

General Information on Special Consideration:

1. For assessments worth 20% or more, all applications for special

consideration must go through UNSW Student Central

(https://my.unsw.edu.au/student/academiclife/StudentCentralKensington.ht

ml) and be lodged within 3 working days of the assessment to which it

refers.

2. If an assessment task is worth less than 20% of the total course

assessment, UNSW Student Central will not accept the special

consideration unless the student can provide a Medical Certificate that

covers three consecutive days.

3. Applications will not be accepted by teaching staff, but you should notify the

lecture-in-charge when you make an application for special consideration

through UNSW Student Central;

4. Applying for special consideration does not automatically mean that you will

be granted a supplementary exam;

5. Special consideration requests do not allow lecturers-in-charge to award

students additional marks.

ASB Policy on requests for Special Consideration for Final Exams in Undergraduate Courses: The policy of the School of Management is that the lecturer-in-charge will need to be

satisfied on each of the following before supporting a request for special consideration:

1. Does the medical certificate contain all relevant information? For a medical

certificate to be accepted, the degree of illness, and impact on the student,

must be stated by the medical practitioner (severe, moderate, mild). A

certificate without this will not be valid.

2. Has the student performed satisfactorily in the other assessment items?

Satisfactory performance would require at least and meeting the obligation to

have attended 80% of tutorials.

3. Does the student have a history of previous applications for special

consideration? A history of previous applications may preclude a student

from being granted special consideration.

Special Consideration and the Final Exam:

Applications for special consideration in relation to the final exam are considered by an

ASB Faculty panel to which lecturers-in-charge provide their recommendations for

each request. If the Faculty panel grants a special consideration request, this will entitle

the student to sit a supplementary examination. No other form of consideration will be

granted. The following procedures will apply:

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1. Supplementary exams will be scheduled centrally and will be held

approximately two weeks after the formal examination period. The dates for

ASB supplementary exams for Session 1, 2012 are:

10 July 2012 – exams for the School of Accounting

11 July 2012 – exams for all Schools other than Accounting and Economics

12 July 2012 – exams for the School of Economics

If a student lodges a special consideration for the final exam, they are stating

they will be available on the above dates. Supplementary exams will not be

held at any other time.

2. Where a student is granted a supplementary examination as a result of a

request for special consideration, the student’s original exam (if completed)

will be ignored and only the mark achieved in the supplementary examination

will count towards the final grade. Failure to attend the supplementary exam

will not entitle the student to have the original exam paper marked and may

result in a zero mark for the final exam.

If you attend the regular final exam, you are extremely unlikely to be granted a

supplementary exam. Hence if you are too ill to perform up to your normal standard in

the regular final exam, you are strongly advised not to attend. However, granting of a

supplementary exam in such cases is not automatic. You would still need to satisfy the

criteria stated above.

The ASB’s Special Consideration and Supplementary Examination Policy and Procedures for Final Exams for Undergraduate Courses is available at: http://www.asb.unsw.edu.au/currentstudents/resources/forms/Documents/supplementaryexamprocedures.pdf.

Special consideration and assessments other than the Final exam: In 2012, the University introduced an online process for applying for special consideration, outlined below. This is the only way in which applications will be considered by the Australian School of Business.

1. All applications for special consideration must be lodged online through

myUNSW within 3 working days of the assessment (Log into myUNSW and

go to My Student Profile tab > My Student Services channel > Online Services

> Special Consideration). Then submit the originals or certified copies of your

completed Professional Authority form (pdf - download here) and other

supporting documentation to Student Central. For more information, please

study carefully the instructions and conditions at:

https://my.unsw.edu.au/student/academiclife/StudentCentralKensington.html.

2. Please note that documentation may be checked for authenticity and the

submission of false documentation will be treated as academic misconduct. The

School may ask to see the original or certified copy.

3. Applications will not be accepted by teaching staff. The lecturer-in-charge will

be automatically notified when you lodged an online application for special

consideration.

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4. Decisions and recommendations are only made by lecturers-in-charge, not by

tutors.

5. Applying for special consideration does not automatically mean that you will be

granted a supplementary exam or other concession.

6. Special consideration requests do not allow lecturers-in-charge to award

students additional marks.

4 STUDENT RESOURCES AND SUPPORT

The University and the ASB provide a wide range of support services for students, including:

ASB Education Development Unit (EDU) (www.business.unsw.edu.au/edu) Academic writing, study skills and maths support specifically for ASB students. Services include workshops, online and printed resources, and individual consultations. EDU Office: Room GO7, Ground Floor, ASB Building (opposite Student Centre); Ph: 9385 5584; Email: edu@unsw.edu.au

Blackboard eLearning Support: For online help using Blackboard, follow the links from www.elearning.unsw.edu.au to UNSW Blackboard Support / Support for Students. For technical support, email: itservicecentre@unsw.edu.au; ph: 9385 1333

UNSW Learning Centre (www.lc.unsw.edu.au ) Academic skills support services, including workshops and resources, for all UNSW students. See website for details.

Library training and search support services: http://info.library.unsw.edu.au/web/services/services.html

IT Service Centre: Technical support for problems logging in to websites, downloading documents etc. https://www.it.unsw.edu.au/students/index.html UNSW Library Annexe (Ground floor)

UNSW Counselling and Psychological Services (http://www.counselling.unsw.edu.au) Free, confidential service for problems of a personal or academic nature; and workshops on study issues such as ‘Coping With Stress’ and ‘Procrastination’. Office: Level 2, Quadrangle East Wing; Ph: 9385 5418

Student Equity & Disabilities Unit (http://www.studentequity.unsw.edu.au) Advice regarding equity and diversity issues, and support for students who have a disability or disadvantage that interferes with their learning. Office: Ground Floor, John Goodsell Building; Ph: 9385 4734