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TRANSCRIPT
Metropolitan Indianapolis Board of REALTORS®
New Member Orientation
A copy of the slides presented today will be available online at
www.MIBOR.com/members/member_forms.asp
Steve Sullivan Chief Executive Officer
Arriving in 1990, he assumed the reins of a successful
professional trade association, recognized primarily for its
in-house listing service, now registered as a Broker Listing
Cooperative® listing service and some local lobbying
efforts. During his time, the organization has grown in a
variety of ways that make it a valuable resource in the real
estate industry today, recognized regionally and nationally.
MIBOR’s membership has grown from 3,200 members to
6,200 members. Its assets have grown from $3,000,000 to
over $8,000,000. Its influence is spread over 13 counties.
Not only does it advocate for a minimally restrictive
legislative environment, but also for a healthy real estate
market in central Indiana. Major efforts in supporting
economic development have become a strategic
component of its efforts. Additionally, state of the art
systems: Web based property information system with full
GIS components and an electronic home access system
make transactions amongst its members efficient. Serving
as its Chief Executive Officer, he has positioned the
association to have an impact in a rapidly changing
industry.
Professional - All in a Name
It’s not REAL-A-TOR
It’s not REAL-A-TER
Just nice crisp REALTOR®
Not all licensees are REALTORS®
REALTOR® is a trademarked name
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REALTORS
• Agree to be bound by the 17 Articles of the
Code of Ethics
• Competency, fairness and high integrity
• Spirit of cooperation, share information
• Identify unethical conduct and take steps to
report it.
• Become and remain informed on issues
affecting real estate.
The REALTOR® Association
National Association of REALTORS® Public policy advocacy at national level
Development and interpretation of ethics
Public policy framing for all industry issues
Voice for real estate nationally
www.realtor.org, packed full of tools and industry info.
Indiana Association of REALTORS® Statewide forms for legal aspects of transactions
License law interpretation and communications
Public policy advocacy at state level
Metropolitan Indianapolis Board of REALTORS®
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How do they reach you?
IAR Publications
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The Indiana REALTOR® Advocate
Delivered via email to all members on the first
and third Fridays of each month. Note: IAR uses
the email address on file with your National
REALTOR® Database System (NRDS) record.
How do we reach you?
IAR Social Media
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YouTube FACEBOOK
www.youtube.com/indianarealtors www.facebook.com/indianarealtors
Why Does MIBOR Exist?
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CORE PURPOSE To provide a professional, supportive environment for MIBOR members
VISION That REALTORS® work in an environment that enables prosperity
MISSION Foster a healthy and orderly marketplace for members
MIBOR Today
Over 6,000 REALTOR® and affiliate members
Members in 10 counties, BLC® listing service in 13
counties
5,700 + REALTOR® members make up 1,810
companies, 25 of which are multi-office companies
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How do we reach you?
MIBOR Publications
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Broker Blast is an e-mail
delivered to brokers
every other Friday.
Fast Track: weekly (Monday) e-mail distribution to entire
membership. Fast Track publications include:
MIBOR Spotlight; Tech Spotlight;
Member Advocacy Spotlight; Market Spotlight;
(month) Spotlight
How do we reach you?
MIBOR Publications: Market Spotlight
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MIBOR releases
Statistics via Fast
Track: Market
Spotlight. Data is
pulled the 12th
business day of
the month and
distributed in Fast
Track the
following Monday.
Find archived stats here: http://www.mibor.com/members/reports_stats.asp
How do we reach you?
Social Media
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www.Facebook.com/MIBOR
www.Twitter.com/MIBORBoard
www.YouTube.com/MIBORBoard
1,670 “Likes”
5,462 “Views”
1,888 “Followers”
How Can You Access Member Info?
Search for member
information directly from
your mobile phone
Find member info in the
BLC® Listing Service under
Member Info/Member Search
Click on “Find a
Professional” at
www.MIBOR.com
www.MIBOR.com/mobile
*MIBOR Members can also be found on the LinkedIn
Group: MIBOR (official)
MIBOR Website
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Independent Contractors
Services
Fees
• Federal Antitrust Laws
MIBOR Board of Directors
GOVERNED BY VOLUNTEERS
Eleven elected by membership
Four specialty seats
Four officers
2013 MIBOR President –
Rick Lux, R.P. Lux Company
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MIBOR
Districts
• Broker offices are
placed into one of six
regional districts
around the region
determined by zip
code.
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Commercial
District
District 7
Affiliates
District 8
Appraisers
MIBOR Divisions
Fourteen recognized divisions around the region allow
you to network and take advantage of local leadership
and volunteer opportunities.
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Division website lists
Division activities and
meeting dates
www.mibordivisions.com
MIBOR YPN: Young Professionals Network
Member-driven group that helps young real estate professionals excel in their careers by giving them the tools and encouragement to become involved in four core areas:
REALTOR® Associations: Attend REALTOR® conferences and pursue leadership roles with their local, state and national
associations.
Real Estate Industry: Take an active role in policy discussions and advocacy issues; be informed about the latest industry
news and trends.
Peers: Network and learn from one another be attending events, participating in online communications and seeking out
mentoring opportunities.
Community: Become exceptional members of their community by setting a high level of REALTOR® professionalism and
volunteering for causes they feel passionate about.
www.MIBORYPN.com
www.facebook.com/miborypn
INDUSTRY ASSUMPTIONS REALTORS® add value to a transaction
Adherence by REALTORS® to professional and ethical standards will continue to
be inconsistent and challenging
Diversity and demographics of real estate ownership and the industry will
continue to change
Economic development that results in the creation of new jobs will have a positive
impact on real estate
Industry consolidations and polarization will continue
Successful REALTORS® will adjust to changing expectations of the consumer
and each other
Housing stock for median incomes will continue to be available within the greater
market area and a deficiency of workforce housing will continue to exist in some
pocket areas
Real estate business models will continue to emerge
INDUSTRY ASSUMPTIONS Traditional cooperation and compensation will be challenged
Technology will continue to impact the industry
A segment of consumers will not use a REALTOR®.
First point of contact by consumers and agents continues to be challenged as
technology grows
Consumers, technology, and third party entities will exert downward pressure on
commissions
Short sales and foreclosures will continue to impact the market
Quality of education in public schools will continue to impact job creation,
housing values, and desirability of locations
There will be increased pressure on our industry through a variety of taxation
proposals
The average age of new members will be lower than the average age of current
members
INDUSTRY ASSUMPTIONS
Energy costs, access to public transportation, property taxes and job opportunities
will affect where people decide to live
Implementation of mass transit initiatives in greater Indianapolis will have a
positive effect on our industry
Lending practices and guidelines have a major impact on the market
Political decisions impact the real estate market
Communication is becoming more impersonal, digital, and instantaneous
MIBOR Structure
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Programmatic
Professional
Services and
Industry Issues
Housing Issues
Business Practices
Dispute Resolution
REAL
Business Support
Services
BLC® Listing Service
Product Research,
Evaluation
Broker/Agent Tools
Member & Industry
Advocacy
Local Legislation and
Regulation
Public Policy
Economic
Development
Community Issues
Operational
Operations/Finance/Communications
Strategic Planning, Accounting, Budgeting, Forecasting
Public Relations, Media Relations, Events
MIBOR’s Goals
A healthy, vibrant real estate market exists
throughout the central Indiana region.
The real estate industry is free of undue local
restrictions, regulations and/or legislation.
Members transactions are efficient.
Members transactions are ethical and conflict free.
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How your dues dollars support MIBOR’s Goals
Goal One: A healthy, vibrant real estate market
exists throughout the central Indiana region
$479,000 is budgeted to position MIBOR members as
leaders in the economic development movement.
While economic development is not the responsibility of
REALTORS®, we can influence and contribute to those whose
mission it is to increase jobs, wages and the labor force.
MIBOR invests in a seat on the board of directors for all of the local
economic development organizations in our 10 county area.
REALTOR® members serve on these boards.
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Regional Cooperation
A Look at Commuting Patterns 2010
Marion
Hamilton
56,268
Madison
7,374 Delaware
1,411
Henry
2,305 Hancock
17,407
Rush
1,010 Shelby
5,274
Decatur
507 Bartholomew
1,217
Johnson
30,920
Brown
1,184
Morgan
14,671
Monroe
1,213
Owen
1,117
Putnam
3,248
Hendricks
37,359
Boone
11,285
Montgomery
794
Fountain
95
Parke
232
Clinton
682
Tipton
498
Tippecanoe
1,026
Marion
Hamilton
12,870
Madison
701
Delaware
316
Henry
118
Hancock
1,696
Rush
41 Shelby
766
Decatur
196 Bartholomew
795
Johnson
5,721
Brown
25
Morgan
1,007
Monroe
553
Owen
25
Putnam
132
Hendricks
7,400
Boone
1,274
Montgomery
116
Fountain
12
Parke
8
Clinton
84
Tipton
32
Tippecanoe
562
Source: STATSIndiana, Updated 4/27/2010 29
The Stats House® Database
30 www.TheStatsHouse.org
RSS feed
How your dues dollars support MIBOR’s Goals
Goal Two: The real estate industry is free of
local undue restrictions, regulations and/or legislation.
MIBOR as an advocate for you.
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Every day laws are passed at the local, state and federal level
that impact the real estate industry.
Whether zoning, license law, sign regulations or taxation,
MIBOR is your advocate on issues that affect your business.
MIBOR as an Advocate for You
MIBOR’s Member and Industry Advocacy Department
monitors over 50 local units of government (10
counties and 40 cities and towns) for issues that
impact real estate and our communities.
Member and Industry Advocacy Staff - 317/956-1912
Chris Pryor, Member and Industry Advocacy Director – x240
Lex Fay, Political Affairs Liaison – x250
Sara Laycock, Economic and Community Development
Liaison – x258
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REALTORS® Political Action
Committee (RPAC)
RPAC allows members to voluntarily contribute funds for
the political process.
Funds are used to support candidates at all levels running
for elected office and to advocate for REALTOR® issues.
RPAC is consistently one of the top ten political action
groups in the U.S.
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REALTORS® Political Action
Committee (RPAC)
RPAC Pig
Fundraising
Campaign
Get your pig today:
Contact Lex Fay at 317/956-5250
www.facebook.com/rpacpig 34
How your dues dollars support MIBOR’s Goals
Goal Three: Members transactions are efficient.
$3.26 million (BLC® fees) is budgeted to operate and
update the BLC® Listing Service and the electronic
lockbox system.
• Broker Listing Cooperative® Listing Service
• Tempo
• Fusion
• MIBOR Mobile
• Lockboxes
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Sentrilock, LLC Electronic Lockbox Program
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How your dues dollars support MIBOR’s Goals
Goal Three: Members transactions are efficient.
For over two years a task force examined options to upgrade
MIBOR’s keypad and electronic lockbox program.
Broker Listing Cooperative®
Listing Service
Repositioning of MLS No Longer Descriptive
What It Is
Whose It Is
How It Works
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Broker Listing Cooperative®
Emphasis on Cooperation and Compensation
Broker Owned
Not a Public Utility
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Broker Listing Cooperative® Usage
Reference the system as the BLC® Listing Service (not
the MLS)
Please use the BLC® trademark when referencing
anything related to the service (i.e., BLC® #, BLC® listing
service, etc.)
Include this usage in your marketing materials
If you have questions on proper usage or need to
download a BLC® logo, visit www.mibor.com/blc or
contact Karen McGuire at 317/956-5280.
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BLC® Listing Service
Training & Support Training Classes Include:
Basic Class; Focus Class: Prospecting and Custom Searches;
Focus Class: CMA and Mapping; Advanced Class; Admin Class;
BLC® Statistics
To register, log on to ims.mibor.com or call 317/956-5000 x1
Support:
Contact the Help Desk at [email protected] or 317/956-5000 x1
Submit a ticket at www.miborhelpdesk.com
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National Exposure for MIBOR’s Listings
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Hitwise Industry Report: Real Estate
Top 10 Web sites
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Updated 12/4/10
Components of the BLC® Listing Service
Categories of Properties
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Current # of Active Listings 20,325
Single Family 12,452
Condominium 1,133
New Construction (Res/Condo) 512
Vacant Lots/Land 3,553
Average List Price $201,811
, Single Family $199,825
Condominium $167,298
New Construction (Res/Condo) $349,477
Vacant Lots/Land $154,487
Dollar Volume of Active Listings $4,101,808,575
Updated 11/30/2013
Broker Listing Cooperative® Listing Information Accuracy
Q11b: How would you rate the BLC® service on the accuracy of listing information?
Excellent / Very Good
Listing Information Accuracy, while remaining relatively unchanged over the past two years,
continuously has had the most difference between the four segments of members.
How your dues dollars support MIBOR’s Goals
Goal Four: Members transactions are ethical
and conflict free.
$224,000 is budgeted by Professional Services and
Industry Issues to promote the Code of Ethics and to
tackle issues that affect REALTORS®.
Debbie Fairfax – Professional Services Director
Shannyn Stokes – Professional Services Specialist
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Professional Services/Industry
Issues
Professional Standards Processes
Ethics Complaints
Arbitration Requests
Mediation
Ombudsman
Problem Prevention
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Professional Services/Industry
Issues
Past Task Forces
Mortgage Fraud Task Force
Cooperation Task Force
Foreclosure Task Force
Housing Task Force
Short Sale Task Force
Current or Ongoing Task Forces:
Appraiser Task Force
Multi-Industry – “What To Look For in a Pre-Approval Letter”
Title Insurance Group – “Tips for Smoother Closings”
REALTOR/Builder Cooperative
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Professional Services/
Industry Issues Top 10
Top 10 Issues Facing Members Today: 1. Advertising
2. Procuring Cause
3. How to file a complaint
4. Suspicious Reports
5. License Law Questions
6. Earnest Money Disputes
7. Legal Issues
8. Multiple Offers
9. Professionalism Concerns
10. Sign Ordinances
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Problem Prevention
• Advertising, websites, signs, etc. must
include company name in larger letters than
licensee’s.
• Directional signs are prohibited in most
areas, check the local ordinance.
• REALTOR is a trademark, check before you
publish. REALTOR , Realtor , or
REALTOR are acceptable uses.
The REALTOR® Foundation
MIBOR’s Philanthropic Arm
Founded in 1984
17-member board of directors
Primary focus on homelessness in
central Indiana – transition from
emergency shelter to permanent
supported housing
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Mission: To transition central Indiana individuals from homelessness or inadequate or
unsafe housing to permanent solutions that will positively change their lives.
Linking hope to homeless…
The REALTOR® Foundation
Over $875,000 in funding to local organizations since 2004
The face of homelessness surprises many…
• 1,500 a day in Marion County alone
• The average age of a homeless child in central Indiana is seven years
old.
• Approximately 15 percent are children.
• Approximately 2,925 in Marion County schools do not have a home
of their own
• 45,000 on the verge of homelessness due to inadequate affordable
housing options.
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The REALTOR® Foundation
Members are recognized for their donations on the “donor
wall” displayed in the lobby
Brokers are instrumental in building support for the
Foundation by encouraging agents to:
• Donate
• Volunteer
• Attend Fundraising Events
More than 407 members donated $122,152 in 2012
www.realtorfoundation.org
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www.MIBOR100.com
Building a Living Legacy project
was the philanthropic highlight of the
Centennial year!
All 32 homes are occupied!
The official centennial site is
www.mibor100.com. This provides
construction updates, videos, historical
timeline and more…
Dona Keefe Communications Liaison – Ask Dona
Direct: 317-956-5245
E-mail: [email protected]
www.facebook.com/justaskdona
Twitter: @justaskdona