metrics not mystics - point it · 2. @point_it @nataliebarreda | #ppc. housekeeping . additional...

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Metrics not Mystics Prediction Free Data Strategies for Post-Holiday PPC Natalie Barreda @nataliebarreda

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Page 1: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc

Metrics not MysticsPrediction Free Data Strategies for Post-Holiday PPCNatalie Barreda @nataliebarreda

Page 2: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc@point_it @nataliebarreda | #ppc2

Housekeeping

Additional Q&A addressed at the end of session

A link to view a recorded version of the webinar will be emailed within 48 hours

Raise your hand if you are having technical difficulties

Hide the chat window

Submit question via chat

Page 3: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc@point_it @nataliebarreda | #ppc

Tweet along!

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#PPC@Point_It @NatalieBarreda

Page 4: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc

About Point It

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World-Class Clients

Our Services

Page 5: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc

About the Presenter

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Natalie BarredaSenior Paid Search ManagerPoint It Digital Marketing

Page 6: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc@point_it @nataliebarreda | #ppc6

Table of Contents

Where to start in 20171 DIY Data Manipulation4

What Metrics Inform Strategy?2 Future Seasonality5

Actionable Reports3 6 Taking Action

Page 7: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc

Where to Start in 2017

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Page 8: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc

Holiday Paid Search Sales Soar

says…

45%YoY

Page 9: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc

What Metrics Inform Strategy

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Page 10: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc@point_it @nataliebarreda | #ppc

Revenue

CVR

ROI

CPC

CTR

What Metrics Inform Strategy

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• Increased search traffic• Increased overall volume

to capture data in:• Mobile• Audiences• Site behaviors

Page 11: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc

Increased Revenue

What Metrics Inform Strategy

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• Learn about how people convert:• On different devices• On different landing pages• What’s the path to conversion?

Page 12: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc@point_it @nataliebarreda | #ppc

Refresh your understanding of who your customer is and what

they buy regularly.

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Page 13: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc

Actionable Reports

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Page 14: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc

Google AdWords → Tools → Attribution

Insightful Reports

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Page 15: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc

Device Paths

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Page 16: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc

Top Paths

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Page 17: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc

DIY Data Manipulation

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Page 18: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc@point_it @nataliebarreda | #ppc

Download data from start of holiday to end, segmented by week

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STEP 1:

Page 19: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc

Learn About Your Audiences

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• Review remarketing audience performance & implementbid modifiers

• Identify opportunities to build more granular remarketing audiences

• Review demographic data & implement bid modifiers

HOT TIP:RLSA Conversion

Non-RLSA Conversion

↓Starting bid modifier

Page 20: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc

Evaluate Device Performance

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• Is it worth testing breaking out campaigns by device type?• How beneficial would it be to provide specialized messaging

for mobile?

$$

Page 21: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc

Analyze Messaging Performance

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• What kind of promotions resonated best with converters?

• Did RLSA converters prefer different messaging than non-RLSA converters?

HOT TIP:ConversionsImpressions

Page 22: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc

Future Seasonality

Page 23: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc

Do you know when your audience is shopping?

Future Seasonality

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Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Typical E-Commerce Seasonality

President’s Day

Page 24: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc

Do you know when your audience is shopping?

Future Seasonality

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Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Typical E-Commerce Seasonality

Post Tax Day

President’s Day

Page 25: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc

Do you know when your audience is shopping?

Future Seasonality

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Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Typical E-Commerce Seasonality

Memorial Day

Post Tax Day

President’s Day

Page 26: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc

Do you know when your audience is shopping?

Future Seasonality

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Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Typical E-Commerce Seasonality

Back to School

Memorial Day

Post Tax Day

President’s Day

Page 27: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc

Do you know when your audience is shopping?

Future Seasonality

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Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Typical E-Commerce Seasonality

Back to School

Memorial Day

Post Tax Day

President’s Day

Holiday Season

Page 28: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc@point_it @nataliebarreda | #ppc

HOT TIPYou have data, use it!

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Page 29: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc

Take Action

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Page 30: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc

Inform Evergreen Strategy

Take Action

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Adjust RLSA, Device &

Demographic Bid Modifiers

Break Out Remarketing Audiences

Provide Intent-Specific Messaging

Allocate Budget Towards 1st Stop On The Conversion Path

Page 31: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc

Inform Future Seasonality

Take Action

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Set Baseline For Bid Modifiers

Proactively Target Audiences & Demographics

Gauge When To Push Promotions & Landing Pages

Live

Determine Which Promotions Are Most Worthwhile

To Support

Page 32: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc@point_it @nataliebarreda | #ppc

You’re in the business of making smart decisions, so use your data

wisely.

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Page 33: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc

Questions?

A link to view a recorded version of the webinar will be emailed within 48 hoursi

WHAT’S NEXT: Fine Point: Digital Marketing Podcast

Page 34: Metrics not Mystics - Point It · 2. @point_it @nataliebarreda | #ppc. Housekeeping . Additional Q&A addressed at the end of session. A link to view a recorded version of the webinar

@point_it @nataliebarreda | #ppc

Thank You

www.pointit.com