Message from the President Perry Clarke, President

Dear Team Canada:

First I would like to give you an update on my transition into the Presidency role...I have sold

my house in Winnipeg and obtained a place in Toronto where my wife and I relocated to on

August 14th 2015. We look forward to our new adventure in Ontario!

As you know I have taken over the Presidency role from Dwayne Gulsby who has run the

Country for the last 7 years. Dwayne has done a great job getting Securitas Canada to where

it is today, and I am certain that just as we have year over year, Canada will continue to grow. Success takes the

hard work of each individual working as a team, with each of you playing a key role. You are the reason we are

where we are today and I am proud to be a part of that.

I will have more to report as I get more involved with the Country operations, but for now I thank you for your hard

work and I look forward to succeeding with Team Canada.

In This Issue:

Message from the President H&S: Hot Weather Policy

Someone You Should Know Quality Corner

Service Notes Community Involvement

Employee Anniversaries Make-A-Wish Foundation

Securitas Hotline Innovative Ideas

Prevention of Slips, Trips and Falls Purchasing Power

Prevention of Heat Related Illnesses Guard Referral Program

Employee Wellness: Tips for Healthy Living Follow Us

Someone You Should Know

Rowan Hamilton, Area Vice President, Greater Toronto and Southern Ontario Area

Parmeshwar (Anthony) Singh joined Securitas as a part of his career

path to becoming a Police Officer. A valuable member of the core

team working at a healthcare site in north Toronto, Anthony has

shown himself to be very hands on and effective in dealing with high

stress situations and navigating through the complex interactions in a

high volume public access private space. In addition to his role as a

Security Officer, Anthony is distinguished from among his peers by

his on-going commitment to volunteering.

Anthony gives generously of his time in to the following community

groups.

St- John Ambulance - Advanced Medical Responder

As an Advanced Medical Responder, Anthony has volunteered at a

number of events to provide first aid service as needed.

Community Services Officer with St. John Ambulance for York Region unit 975 – Markham/Unionville

As Community Services Officer, Anthony co-ordinates any special events that require coverage in York Region, with

assistance where required to Durham, Barrie, Scarborough and Toronto. His main priorities are to receive first aid

requests and coordinate, based on event requirements, staffing levels, develop emergency action plans and review

post event feedback and de-brief participating members.

Some events that Anthony has covered include: Santa clause parades (Richmond Hill, Aurora, East-Gwillumbury,

Markham), Kempenfest Festival in Barrie; Motocross event in Barrie; York Region Police – Under the Umbrella for

Autism Camp (Police officers kids); Markham Fair; ALS Walk; Walk for Cancer for the Canadian Cancer Association;

Walk for Down Syndrome; Special Olympics in 2013 and Special Olympics – Bocce Tournament in 2015; York

Regional Police -Markham - Racial Discrimination Elimination Day; Figure Skating competitions; Karate tournaments;

Ribs festivals etc.

Baby Car Seat Educator with St. John Ambulance

Anthony also attends Car Seat Clinics to help aid expectant mothers and mothers of newborns on the proper

installation of baby car seats. This is coupled with a valuable information session on the do’s/don’ts of car seat

installation. He also teaches staff and volunteers at the CAS – Children’s Aid Society in Newmarket regarding car

seats and how to effectively place them in vehicles.

Finally, Anthony also volunteers with the Juvenile Diabetes Research Foundation (JDRF) at a number of Foundation

events and as a chaperone at Cyberzone Youth Dances. When asked what he enjoys most about volunteering,

Anthony says, “Everyone has a different role to play and even though we all have different skill levels, everyone

works together to run successful events.”

1. Where do you find your day-to-day passion or job satisfaction? Anthony finds his passion from helping

others. While in his role as a Security Officer in the healthcare environment, he interacts daily with people in

distress. Getting these people to a safe place, whether it is physically or emotionally, is job satisfaction for

Anthony. This includes protecting the facility and those inside of it. Anthony gets to experience these real

life situations first hand in preparation of becoming a Police Officer.

2. Any special satisfying moments in your role? The especially satisfying moments are when people go

home happy or healthy. It could be a patient, visitor, or staff member, and they might not even say “thank

you”, but you know that the safety and security that you provided to the workplace has placed them in a

better position than when they came in. When they do say “thank you”, it’s just a bonus.

3. How does working at the hospital fit in to your long term career path? Working in the healthcare

environment is equal to doing a co-op in school. You get the hands on career experiences, while fine tuning

your interpersonal skills and ensuring that the job is the right fit for you. Some stay, and move on to

policing, and some move on to other careers, but Securitas is the group that gives you that opportunity to

find yourself.

The entire healthcare team (Nurses, Physicians, Managers, Paramedics, and Police) must work as one to

accomplish an end goal. Those successes stand out when you interview for a Policing career and start you

off well ahead of the other applicants.

4. You probably had a choice of potential employers to choose from, why Securitas? Securitas allowed

me to jump into a role that tested my abilities. Some days I might be called on to patrol a facility, and some

days I might be called upon to protect a staff member from a potentially dangerous situation. It’s the

unknown variable that keeps you on your toes and prepared for any situation that may arise. I would

recommend joining Securitas to others to receive this opportunity.

Service Notes

Security Officer Lawrence Ainoo,

Western Canada

Lawrence Ainoo was hired in April 2010 by the Calgary

branch of Securitas Canada for a security officer’s position

at a prominent customer site. Since then he has been

promoted twice first to the Patrol position at a customer

site. And then in 2012 as a shipping and receiving team

lead.

Lawrence is responsible for overseeing the security

screening and distribution of all mail to judges, judiciary

staff and employees throughout the very large facility.

Since Joining the Securitas team Lawrence has won our

Calgary Employee of the Month award on 2 occasions. Lawrence received the most recent award in

November 2014, being recognized for his hard work, positive attitude and great customer service.

Recognition of these traits has been echoed by the Client on numerous occasions.

Security Officer Ali Hirse

GTSO Area

S/O Ali Hirse joined Securitas in May of 2012 and is now currently

employed full time at one of our customer sites.

Over the years Ali has progressed from being an on-call S/O, to a

permanent site leader who has built long-lasting relationships with

the client, his tenants, coworkers, and the Securitas family.

Known at our client site as “a guy you can count on” for being

there for you, even when he isn’t physically on call. During a

terrible Toronto ice storm Ali coordinated communications for staff

to ensure operations ran smoothly and did not cease. He services

a building with multiple tenants, all who enjoy Ali’s service and

know him to be consistently dependable”.

Ali as a guard works proactively, resulting in high customer

satisfaction and we at Securitas Canada look forward to offering Ali the stepping stone he needs in life for continued

growth to reach his ultimate career path of becoming an OPP officer”

By applying our fundamental values of Integrity, Vigilance, and Helpfulness, Ali plays a key role within Securitas

Canada. We really do believe People Make the Difference!

Employee Anniversaries (Feb 1-June 30, 2015)

John Coletti, Vice President Human Resources

5 YEARS

AINOO, LAWRENCE

ARCHER, JEAN-EGEMS

AUBRY, JONATHAN

AUGUSTIN, MARIE-

DENISE

AYILARA, DAUD

AZFAR, NOOR

BARNSDALE, GREGORY

BARRETT, ANTHONY

BATISTA, STEVEN

BELANGER, DIANE

BERARDINUCCI, MARCO

BLAIS, STEPHANE

BLAKE, GREGORY

BOILY, VINCENT

BOISCLAIR, JOSEE

BOURGEOIS, ALYRE

BRIEN, JACK

BRIERLEY, MICHAEL

BROWN, STEVEN

BURNETT, JAMES

CADIEUX, CHRYSTINE

CALIXTE, JEFF STEPHEN

CAREY, GLORIA

CARON MENARD,

JONATHAN

CASELLA, JORDAN

CHERENFANT, STEEVES

CHEVALIER, BRUNO

CHUGH, TAJANDER

CIUCEA, CORNELIU

COBBAN, JAMES

COCCIA, ENRICO

COLLINS, ROY

CROSSETT, CHARLES

DANGERVIL, FEGENS

DAVIES, WILLIAM

DELISLE, RÉAL

DEMETRIUS, RITHO

DI NICOLA, FABRIZIO

DOBSON, BERRY

DOERR, HAROLD

DUBE, RENE

DUCHESNE, JONATHAN

DUMAS, WESTLEY

DZAKOVIC, BOGDAN

EL OUARDY, AZIZ

ELLIOTT, ROBERT

ESTWICK, CARL

FERLAND, HELENE

FLEURIVAL, JOHN JAMES

FLEURY, JOSE

FORGUES, SEBASTIEN

FRANCOIS, JEAN

FRANCOIS, JEAN DANIEL

FRAPPIER, REMI

FREDERIC, FRANTZ

GARBE, EDGARD JUNIOR

GAUDET, JAMES

GEIKIE, VINCENT

GELIN, JEAN

GEORGE, ALISON

GHANEY, ERIC

GORAL, JAN

GOVEIA, CHERYL

GRAVEL, GILBERT

GREEN, BRANDON

GREENSILL, LAWRENCE

GUADARRAMA, ESTELA

HADJARAB, MOHAMMED

HAKIZIMANA, JEAN

HAMMAR, AHMED

HART, JEANNE

HENRICHON, DANIEL

PAQUIN, MARC

PATENAUDE, DAVID

PATEY, MICHAEL

PCHAJEK, SHAYLA

PEELING, DON

PEIRIS, ANTHONY-RANJITH

PENERO, GWYNN

PERERA, NEWTON

PESCE, MARCO

PIERRE, SCOTT

PIERRE-PAUL, KELLY

POIRIER, SYLVAIN

PUTHENPURA, CHACKO

RAHAL, ABDENOUR

RAMIREZ, HANS

RAO, MUHAMMAD

RASOUL NEJAD, IMAN

RAUF, MUHAMMAD

RENAUD, MICHEL

RENDA, BRYAN

RUSH, BRANDON

SALM-WALKER, LUCRETIA

SAVARD, LAURA

SEIP, DALE

SELAYA, JOSE LUIS

SELBY, ROBERT

SEQUIN, CHRISTOPHER

SHANKS, DEREK

SIBOMANA, OLIVER

SIDORENKO, ALEXANDER

SNELGROVE, FREDRICK

SOHPAUL, PRADEEP

SOKOLOVSKI,

ALEKSANDAR

ST-AMAND, GILLES

SWINDELL, RAY

TALERAND, JEAN

TASEVSKI, ALANA

TATOMIR, MIHAI

TESSIER, DOMINIQUE

TURNER, JASON

ULLAH, ARBAB

VADIVELU, KIRITHARAN

VALLEE, ERIC

VASSEUR, BRIAN

VASSOR, SERGE ANTOINE

VERNET, JEAN-PHILIPPE

VIOLETTE, DERIK

VUCIC, NIKOLA

WHITTAKER, GILLES

WIJAYANAYAKE, DAYA

WILLIAMS, CODY JAMES

WILSON, SHANE

XYLOUDIS, DIMITRIOS

YAMUREMYE, PASCAL

YEADON, MARISSA

YUDIN, JAROSLAV

YUEN, ARTHUR

ZEITOUNEH, MALEIZE

TESSIER, DOMINIQUE

TURNER, JASON

ULLAH, ARBAB

VADIVELU, KIRITHARAN

VALLEE, ERIC

VASSEUR, BRIAN

VASSOR, SERGE ANTOINE

VERNET, JEAN-PHILIPPE

VIOLETTE, DERIK

VUCIC, NIKOLA

WHITTAKER, GILLES

WIJAYANAYAKE, DAYA

WILLIAMS, CODY JAMES

WILSON, SHANE

XYLOUDIS, DIMITRIOS

YAMUREMYE, PASCAL

GAUDREAULT, YVES

GEISEL, MARY

GESSIE, TREVOR

GEUVBASHIAN, SARKIS

GIBSON, ALAN

GOSSELIN, MATTHEW

GREEN, ROBERT

HAMEED BAJWA, MAHMOOD

HAMEL, RICHARD

HAMILTON, ROWAN

HANNA, ELIAS

HARIHARAN, RAGUPATHY

HATVA, EERO

HIDALGO, LUIS

HOLLOWAY, WILLIAM

HOQUE-LASKAR,

MOHAMMED

HORYNOVA, DANIELA

HOWEY, JEREMY

HUO, XINPING

HUSEIN, MUHUBO

IVES, WESLEY

JEAN-LOUIS, KENSOU

JENKINS, RANDALL

JOSEPH, JOSEPH

JUNEJO, MUSHTAQ

JUTRAS, CLAUDE

KEATING, ALBERT

KENNEDY, DUSTIN

KHAN, FAHAD

KHAN, USMAN

KING, GORD

KLIMPKE, MYLES

KOHEEALLEE, ABDOOL

KUNDHAL, MOHINDER

KUTSCHE, NATHAN

LACHANCE, ROGER

LAFORGE, STEVE

LAMBA, SURINDER

LAMOUREUX, MARTIN

LANGILLE, DANIEL

LAU, BENEDICT

LAU, PETER

LAWSON, WALTER

LEACH, MICHAEL

LEVERT, ALAIN

LIS, EDWARD

LUBIN, DAGUILA

MACDONALD, BRENT

MAGILL, GARRETT

MAHFOUZ, SAMER

MAHNA, VIJAY

GRAVEL, GILBERT

GREEN, BRANDON

GREENSILL, LAWRENCE

GUADARRAMA, ESTELA

HADJARAB, MOHAMMED

HAKIZIMANA, JEAN

HAMMAR, AHMED

HART, JEANNE

HENRICHON, DANIEL

HIPSON, WILLIAM

HOUSSEIN-ABSIE,

MOHAMED

IQBAL, NADEEM

JOHAL, BALRAJ

JOHNSON, GLORIA

JORDEN, ROBERT

KANDA, HARI

KEEN, DAVID

KESHAVJEE, AMYN

KHANSRYRI, WILLIAM

KNIGHT, WILLIAM

LACELLES, SEBASTIEN

LAPALME, FRANCOIS

LAS PINAS, JULIEN

ARTHUR

LEGAULT, ANDRE

LEMKY, ROBERT

LOYST, CLARKE

LUIS, DENNY

LUTGENS, MOISE IRVIN

MARCURI, ANGELIQUE

MARI, ASAD

MARION, ANDRE

MATHIEU, ALEXANDRE

MATHIEU, JEAN-JUNIOR

MAXWELL, GLENDA

MAYNE, ANDREW

MCELROY, PETER

MCFARLANE, JENNIFER

MCGRAW-PIGEON,

JONATHAN

MCHUGH, JOHN

MCINTOSH, CINDY

MCLEAN, WILLIAM

MERA, AROLD

MICHEL, WILHEM

MIHAILIDIS, MICHAEL

MILLER, BARBARA

MILLER, GLENN

MOHAMED, KHALID

MORIN, JOSEPH

MORINO, ERNST

MUBOYAYI, JEAN-PIERRE

MUKABAYIJA, SYBILLE

MUSA, AHMED

NAPOLEON, JESSE

NEDD, JASON

NHAN, TRUNG

NIKUZE, AXEL

NJOH-EPAPE, GUILLAUME

NKUNZI, DESIRE

NYARWAYA, JEAN-PAUL

NYEE, JUSTIN

OLOO, DISMAS

PANGUETNA-NJIAWOUO,

SOULEMAN

PAQUIN, MARC

PATENAUDE, DAVID

PATEY, MICHAEL

PCHAJEK, SHAYLA

PEELING, DON

PEIRIS, ANTHONY-

RANJITH

PENERO, GWYNN

PERERA, NEWTON

YAMUREMYE, PASCAL

YEADON, MARISSA

YUDIN, JAROSLAV

YUEN, ARTHUR

ZEITOUNEH, MALEIZE

7 YEARS

ABIES, MAJED

ACCIAIOLI, STEFANO

ADAMIEC, RAFAL

ALEXIS, JEAN ROMAIN

ALHELOU, NABILA

AMINZADAH, HALIM

AMUZEGAR, BEHNAM

ANDRADE, JONATHAN

ANSARI, SHAHEED

ARORA, DAVINDER

AUJLA, AJIT

BARIBEAU, MATHIEU

BELGROVE, VICTOR

BENNETT, HENRY

BIEN-AIME, JEAN-CLAUDE

BLAIS, JEAN-YVES

BLAIS, MICHEL

BLANCHETTE, PIERRE-

LUC

BOATENG, ISAIAH

BOILY, ADAM

BOISSONNEAULT, DENIS

BONHOMME, JEAN MARC

BOOTH, JASON

BOUAZZOUNI, HAMZA

BROCHU, KEVIN

BROWN, RONALD

BUTTERY, MALCOLM

CALDWELL, LESLIE

CALNEV, DUMITRU

CAMIER, LYLE

CAPLETTE, NORMAND

CAPORICCI, DAVID

CARON, DANIEL

CARRIERE, NORMAN

CHAN, ELTON YEE HO

CHERY, JACOB

CHHARAHHAN, CHARAN

CHIASSON, ROGER

CHOPRA, ANIL

CHOQUETTE, MARIO

CHOWDHURY, NASIMA

DEGRUYTER, DONALD

DHIRI, YASSINE

DONKERVOORT, CASEY

DONKOR, FRANCIS

DOROFTEI, MUGUREL

DREWNIAK, BRENT

FARAG, FARAG

FAROOQI, MOIN

FEARMAN, JOHN

FERGUSON, PATRICK

FOURNIER, GUY

FRAIDINE, KIRILL

FRECHETTE, BENOIT

FRECHETTE, FRANCIS

FURLONG, DAVE

GAUDETTE, JEAN-

PHILIPPE

GAUDREAULT, YVES

GEISEL, MARY

GESSIE, TREVOR

GEUVBASHIAN, SARKIS

GIBSON, ALAN

GOSSELIN, MATTHEW

GREEN, ROBERT

HAMEED BAJWA,

MAHMOOD

MAJKIC, RADOMIR

MALLISH, PHILLIPPE

MALTMAN, JEFF

MARIER, PERRY

MASTER, JASON

MCKELLAR, MARY

MEUNIER, BENOIT

MILLSON, MARY

MORA, BEATRICE

MORIN, JEAN-PAUL

MORROW, TREASA

MURRAY, CARMEN

NDAYIKEZA, BASILE

NELSON, COSMUS

NEWOOR, CHANDAN

NOSEWORTHY, JOSEPH

OGOKE, COLLINS

OGUNNOIKI, NOJIMU

OLIVER, JOHN

OPAVSZKY, ZSUZSANNA

ORANGE, MELISSA

OWEN, JOSHUA

PAWLOWSKI,

BOGUSLAW

PERUSSE, ALAIN

POONI, GURDEV

PRASAD, VINITA

PREMIA, WILFRED

QUINTYN, JEROME

RAHOUI, YOUNES

RAJASANSI, SANDEEP

RANA, SOHAIL

RAYMONT, VICKIE

REYES, MICHAEL

RICARD, REJEAN

ROY, FRANTZ

RYALL, KATRINA

SABANAYAGAM,

SATHIYASEELAN

SANDFORD, ROBERT

SANGARABALASUR,

SIVABALASURIAR

SANTAFE, GUSTAVO

SEKHON, BHUPINDER

SHALIZI, JAWID

SHARMA, ANITA

SHARMA, AVINASH

SHARMA, RAVI

SIDDIQUI, SHAKEEL

SIVASUBRAMANYAM,

BALAKUMAR

SLE, ACHILLE

SMITH, BLAKE

SMITH, JOHN

SOMAIAH, JAMMADA

SOMMERFELDT, KARLA

ST ONGE, JAMES

STASKO, EDWARD

STEIGER, ROBERT

STEWART, PAUL

ST-JUSTE, MARIE

LAURETTE

STRINGER, BRADLEY

STURM, GABRIELLE

SYLVESTRE, LUC

TAIT, STEWART

TESFAMARIAM, TESFU

THIBAULT, REGINALD

THOMPSON, BRIAN

TOOR, VIRENDERJEET

TOUCHETTE, MATHIEU

TURNER, RON

ULFIK, JACEK

VADNAIS, RICHARD

VAILLANCOURT, YVES

VELUPILLAI,

SELVARATNAM

VIMALANATHAN, ABITHA

ZANFI, MOHAMED

VASANTHIRAN, JENAKAN

YOUNG, JUDITH

15 YEARS

ALI, YOUSUF

ASGHAR, MUHAMMAD

ASIF, MAHMOOD

BAULAND, JOHN

BECKER, JUDITH

BELLEROSE, ROGER

BOGDEN, HARRY

BOURDAGES, ROGER

BRIERE, MICHEL

BURGULA, RAVI

BURNS, KATHY

CAREY, NORMAN

CLARKSON, ARNOLD

COUSINS, GERALD

DOERBECKER, TERRI

DURAND, STEVE

ELLIS, JANET

EVONG, JOSEPH

GNANASEGARAM,

KARUNAKUMAR

HASHIM, MEKI

JEFFREY, CLIFFORD

LENNON, BARY

MILLS, STEPHANIE

MORTON, CHRISTINE

NAGGIAR, ROLAND

NARULA, RAVI

PALARDY, GREGORY

PERRON, DAVID

RUEST, DAVID

SAAD, EMAN

SAMUELS, FREDERICK

ST-AMAND, IRENE

THIBEAU, JOHN

TILLEY, GORDON

VINCENT, STEEVE

WOLFE, TRISHA

20 YEARS

ABBOTT, PAMELA

ABDI, HAMID

DEELEY, SHAWN

DEVINE, LARRY

DUMONT, BRIGITTE

DUNLOP, KAREN

DYER, DARLENE

FEHR, KEVIN

FICIC, SONNY

GIBBONS, ANDREW

HANSFORD, JEFF

JEANNOTTE, ALAIN

JUTRAS, MICHEL

LEMAY, REINA

MARIAMPILLAI, MILROY

MCELARY-BURSHAW,

DAWN

MOUA, PAO

POIRIER, AGATHE

ROUTLEDGE, BEVERLY

SABARATHNAM,

VARATHARAJAH

SIMARD, NANCY

TAYLOR, STEPHEN

TETRAULT, JEAN PAUL

VICKERS, GARY

25 YEARS

BEATTIE, ELIZABETH

FORTIN, ROLANDE

GRAVES, DOUGLAS

HAGAN, DEBORAH

IZZARD, BLAINE

LOWE, LARRY

MCCALL, GLEN

Highlight on

Employees

The Employee

Anniversary

Recognition

Program

Securitas Canada’s

Employee Anniversary

Recognition Program is

designed to formally

recognize employees on

key anniversary dates.

Employee recognition, be it

for number of years of

service or for other reasons,

is a crucial component of

employee motivation.

Taking the time to recognize

an employee goes a long

way towards strengthening

both employee and client

relationships. Our clients

appreciate the fact that

Securitas understands and

demonstrates that people

make the difference!

The Employee Anniversary

Recognition Program is to

be administered locally by

each Area and should

include an Employee

anniversary recognition pin

(available for one, three

and five-year anniversaries

and every five years after

that), an employee award

certificate and a

congratulations letter to the

employee. This information is

all available on the

Knowledge Library.

TURNER, RON

ULFIK, JACEK

VADNAIS, RICHARD

VAILLANCOURT, YVES

VELUPILLAI,

SELVARATNAM

VIMALANATHAN, ABITHA

ZANFI, MOHAMED

10 YEARS

ABOU-SHABAN,

MOHAMED

ALMON, JOSEPH

BACCHUS, MITCHEL

BAHLOUL, MOHAMMED

BERGERON, PATRICK

BERGERON-HALLAS,

DANNY

BOODOO, WESLEY

BOUCHER, SEBASTIEN

BOUDOUMA,

ABDERRAHIM

BOUTIN, GREGORY

BOUVIER, HEATHER

BURGESS, GENE

CADET, RICARDO

CHOUDHRY, AFTAB

COWIE, JONATHAN

DENIS, MAURICE

DUCHESNE, SERGE

EATON, WILLIAM

EDWARDS, TODD

EMIRBEKOV, NAZIM

ETIENNE, EMMANUEL

EWING, RICHARD

FOLLETT, KRISTINA

GALLAND, PHILIPPE

GIROUARD, ROXANNE

GONZALES, RAMON

GOSSELIN, OLIVIER

HOQUE, MOHAMMED

HOUD, MOHAMMAD

HUNZAI, MEHMOOD

ISRAEL, CLAUDE-MARTIN

JACOBS, ROBERT

JUBINVILLE, YVON

LAFANTAISIE, MARIELLE

LAJOIE, CHRISTIAN

LATOUR, MICHELINE

LITT, KULWANT

MANSON, KEITH

MCROBIE, JAMES

MONTEIRO, SCIFO

NICHOLSON, GARY

PARENT, SEBASTIEN

RAZA, SYED QASIM

RIBLAOUI, REDOUANE

RONALDS, ALLAN

SAINT-GERMAIN,

STEVENS

SEKHON, RUPAMJEET

SHARMA, SUNIL

SIDHU, VIRTEJ

SILVER, KEVIN

ST-LOUIS, DAVID

ST-MARTIN, JACYNTHE

STRICKLAND, DAN

TAILLON, GERALD

TARDIF, LUC

TRIVENTI, LUCY

YOUNG, JUDITH

15 YEARS

ALI, YOUSUF

ASGHAR,

MUHAMMAD

ASIF, MAHMOOD

BAULAND, JOHN

BECKER, JUDITH

25 YEARS

BEATTIE, ELIZABETH

FORTIN, ROLANDE

GRAVES, DOUGLAS

HAGAN, DEBORAH

IZZARD, BLAINE

LOWE, LARRY

MCCALL, GLEN

MIHALJEVIC, PISANA

PAPAZIAN, MIGUEL

PEARSON, CARL

REID, KEITH

SANTERRE, MICHEL

SWANN, MARY

VIENNEAU, PAUL

30 YEARS

GELINAS, GUY

HIDDINK, ANDY

LEA, GABRIEL

LEE, DAVID

TORCH, ROBERT

35 YEARS

FALLS, STEVEN

LADD, SHEILA

40 YEARS

GODFREY, GARY

The Securitas Hotline

John Coletti, Vice President Human Resources

The Securitas Hotline is a secure and

confidential way for employees to

report ethics, safety, and other

workplace concerns.

You can place a call to The Securitas

Hotline at 1-866-528-6556 or file a

report online at

www.securitashotline.ca 24 hours a

day, 7 days a week.

Remember, many Securitas

employees work at client facilities and

are expected to observe and report

certain types of situations as part of

their job. The Securitas Hotline is not a

substitute for everyday reporting, but

should be used to report only those

conditions or situations that you were

unable to resolve through local

branch management.

What issues should I first take to my

branch management?

Working through your chain of

command is key. Questions

pertaining to uniforms, paycheques,

or clarification regarding Company

policy should first be addressed with

your Branch Manager. However, if

you are uncomfortable with

approaching local management or

did not receive a satisfactory

response from them, The Securitas

Hotline is an appropriate option.

What types of concerns should I report

to The Securitas Hotline?

Harassment

Discrimination

Alcohol or drug use

Workplace violence

Policy violations

Pay issues

Health and safety issues

Theft, fraud, or damage to

company property

Ethics violations or any illegal

activity

Unfair treatment of any kind

These concerns may arise from

observing the following types of

inappropriate conduct:

An employee exhibiting signs of

violent behaviour.

Someone selling drugs at work.

An employee risking an accident

because of drugs or alcohol use.

A fellow employee taking

Company or client property such

as cash, supplies, inventory or

equipment.

Someone vandalizing Company

or client property or equipment.

Yourself or someone else being

treated unfairly or unprofessionally

because of sex, race, national

origin, age, disability, religion or

other protected grounds

A co-worker making a false injury

claim.

What happens when I make a report?

You can either call in a report or

submit one online. When you call, a

Securitas Hotline communications

specialist will answer your call and ask

you a series of questions to

understand the nature of your call. It

is important that you provide

information such as the name and

location of your branch office and

any other pertinent information that

will assist the company in researching

and resolving your concern. The

communications specialists will take

your information and prepare a

written report that will be forwarded

to Securitas management. When you

make a report online, you are asked

to respond to a series of questions as

well. A report is also generated and

forwarded to Securitas management.

After the report is reviewed, it will be

assigned appropriately to initiate an

inquiry.

Will I have to give you my name?

No, you do not have to give your

name if you do not wish to. The

information in your report will always

be confidential. However, in some

cases, management may need more

information in order to address your

concerns, or you might be

encouraged to meet with a

management representative if you

were personally affected by the

situation being reported. But it will

always be your decision whether to

identify yourself.

What if I don’t have all the facts?

Securitas wants you to report all

concerns in good faith. We will look

into the information you provide,

attempt to verify it and take

appropriate action. If additional

information is needed, someone will

contact you.

How do I check the status of my report

to The Securitas Hotline?

After you submit your report, you will

enter a custom password and be

assigned a unique report key. This

information is exclusive to your report

and is unavailable to Securitas in

order to protect your confidentiality if

you chose to remain anonymous. You

can use your password and report key

to contact The Securitas Hotline either

by phone or web to obtain a response

or provide additional information.

The Securitas Hotline

www.securitashotline.ca or

1-(866)-528-6556

Prevention of Slips, Trips & Falls

John Coletti, Vice President, Human Resources

Why is prevention of slips, trips and falls

important?

In Canada over 42,000 workers get injured

annually due to fall accidents. This number

represents about 17% of the "time-loss

injuries" that were accepted by workers'

compensation boards or commissions across

Canada (based on statistics from Association

of Workers' Compensation Boards of

Canada, 2011).

How do falls happen?

Statistics show that the majority (66%) of

falls happen on the same level resulting from

slips and trips. The remaining 34% are falls

from a height.

Slips

Slips happen where there is too little friction

or traction between the footwear and the

walking surface. Common causes of slips are:

wet or oily surfaces

occasional spills

weather hazards

loose, unanchored rugs or mats

flooring or other walking surfaces that do

not have same degree of traction in all

areas

Trips

Trips happen when your foot collides

(strikes, hits) an object causing you to lose

the balance and, eventually fall. Common

causes of tripping are:

obstructed view

poor lighting

clutter in your way

wrinkled carpeting

uncovered cables

bottom drawers not being closed

uneven (steps, thresholds) walking

surfaces

How to prevent falls due to slips and

trips?

Both slips and trips result from some kind of

unintended or unexpected change in the

contact between the feet and the ground or

walking surface. This shows that good

housekeeping, quality of walking surfaces

(flooring), selection of proper footwear, and

appropriate pace of walking are critical for

preventing fall accidents.

Housekeeping

Good housekeeping is the first and the most

important (fundamental) level of preventing falls

due to slips and trips. It includes:

cleaning all spills immediately

marking spills and wet areas

mopping or sweeping debris from floors

removing obstacles from walkways and

always keeping them free of clutter

securing (tacking, taping, etc.) mats, rugs and

carpets that do not lay flat

always closing file cabinet or storage drawers

covering cables that cross walkways

keeping working areas and walkways well lit

replacing used light bulbs and faulty switches

Without good housekeeping practices, any other

preventive measures such as installation of

sophisticated flooring, specialty footwear or

training on techniques of walking and safe falling

will never be fully effective.

Flooring

Changing or modifying walking surfaces is the

next level of preventing slip and trips. Recoating

or replacing floors, installing mats, pressure-

sensitive abrasive strips or abrasive-filled paint-

on coating and metal or synthetic decking can

further improve safety and reduce risk of falling.

However, it is critical to remember that high-tech

flooring requires good housekeeping as much as

any other flooring. In addition, resilient, non-

slippery flooring prevents or reduces foot fatigue

and contributes to slip prevention measures.

Footwear

In workplaces where floors may be oily or wet or

where workers spend considerable time

outdoors, prevention of fall accidents should

focus on selecting proper footwear.

Since there is no footwear with anti-slip

properties for every condition, consultation

with manufacturers' is highly recommended.

Properly fitting footwear increases comfort

and prevents fatigue which, in turn, improves

safety for the employee.

What can you do to avoid falling at work?

You can reduce the risk of slipping on wet

flooring by:

taking your time and paying attention to

where you are going

adjusting your stride to a pace that is

suitable for the walking surface and the

tasks you are doing

walking with the feet pointed slightly

outward

making wide turns at corners

You can reduce the risk of tripping by:

keeping walking areas clear from clutter or

obstructions

keeping flooring in good condition

always using installed light sources that

provide sufficient light for your tasks

using a flashlight if you enter a dark room

where there is no light

ensuring that things you are carrying or

pushing do not prevent you from seeing

any obstructions, spills, etc.

Prevention of Heat Related Illnesses

John Coletti, Vice President Human Resources

HEAT ILLNESS CAN BE DEADLY. Every

year, thousands of workers become sick

from exposure to heat, and some even

die. Heat illnesses and deaths are

preventable. Employers are responsible

for providing workplaces that are safe

from excessive heat.

What is heat illness?

How can heat illness be prevented?

Who is affected?

What is heat illness?

The body normally cools itself by

sweating. During hot weather, especially

with high humidity, sweating isn't

enough. Body temperature can rise to

dangerous levels if precautions are not

taken such as drinking water frequently

and resting in the shade or air

conditioning. Heat illnesses range from

heat rash and heat cramps to heat

exhaustion and heat stroke. Heat stroke

requires immediate medical attention

and can result in death.

How can heat illness be prevented?

Employers should establish a complete

heat illness prevention program to

prevent heat illness. This includes:

provide workers with water, rest and

shade; gradually increase workloads and

allow more frequent breaks for new

workers or workers who have been away

for a week or more to build a tolerance for

working in the heat (acclimatization);

modify work schedules as necessary; plan

for emergencies and train workers about

the symptoms of heat-related illnesses

and their prevention; and monitor workers

for signs of illness. Workers new to the

heat or those that have been away

from work and are returning can be

most vulnerable to heat stress and

they must be acclimatized.

To prevent heat related illness and

fatalities:

Drink water every 15 minutes, even if

you are not thirsty.

Rest in the shade to cool down.

Wear a hat and light-colored

clothing.

Learn the signs of heat illness and

what to do in an emergency.

Keep an eye on fellow workers.

"Easy does it" on your first days of

work in the heat. You need to get

used to it.

If workers are new to working in the heat

or returning from more than a week off,

and for all workers on the first day of a

sudden heat wave, implement a work

schedule to allow them to get used to the

heat gradually. Working in full sunlight

can increase heat index values by 15

degrees Fahrenheit. Keep this in mind

and plan additional precautions for

working in these conditions.

Remember these three simple words:

Water, Rest, Shade. Taking these

precautions can mean the difference

between life and death.

Employee Wellness: Tips for Healthy Living

John Coletti, Vice President Human Resources

With busy schedules and lifestyles,

keeping the mind, body and soul

healthy can be a major challenge.

Securitas would like to offer these tips

to help everyone live a happy, healthy,

safe and balanced life:

Get Physical – Exercise not only helps

you build muscle, lose weight and gain

self-confidence, but it's vital in

maintaining a healthy heart. And, don't

think you need to spend hours at the gym

to achieve a new physical you. From

strength training and cardio workouts, to

walking the dog or taking the stairs –

anything that gets your heart pumping

will benefit your health.

Stress is a Mess – Over time, stress can

lead to serious health issues such as

obesity, depression and even death.

Wellness experts suggest that when you

start seeing red, instead think blue – as in

blueberries. Antioxidants found in the

tasty fruit fight stress hormones. Also,

don't forget to breathe. Inhaling a deep

breath for 5 seconds then exhaling for

another 5 seconds can help clear your

mind and enhance blood circulation.

LOL, Laugh Out Loud – Build your

immune system through laughter! Health-

increasing hormones like endorphins are

released into your body when you laugh.

Additionally, laughter works your

abdominal muscles.

Eat Healthy – We know we should eat

healthy, choose the ideal proportions or

foods and food groups to eat according to

your body size and structure. For more

information, please reference Canada’s

Food Guide.

Get Plenty of Zzzzzz’s – Between work,

family and extra activities, it’s sometimes

difficult to get the necessary 6 to 8 hours

of sleep per night. Be sure to avoid

caffeine or exercise right before bed.

Instead, try reading a book or mediating.

What’s Up, Doc? – Going to the doctor

only when you’re sick isn’t going to cut it.

For both your physical and mental well-

being, it’s wise to have a routine annual

physical examination. Especially if your

family has a history of health problems,

such as heart disease, diabetes or high

blood pressure, getting regular check-ups

can help prevent or detect serious health

issues.

Yoga-tta Do It – Yoga, an ancient

practice of stretching and breathing

techniques, has become a popular

exercise for both men and women. In

addition to releasing positive energy,

yoga prevents injuries, promotes

flexibility and can add relief to a stressful

day.

The Right to Recreation – You schedule

meetings and appointments each week,

so why not schedule time for recreation?

Be sure to set time each week for

activities you enjoy. Whether its dinner

with family and friends, or taking the

phone off the hook and curling up with a

good book, be sure to block out time on

your calendar with activities that you

enjoy and will rejuvenate you.

Health & Safety

James Evans, National Quality / Health and Safety Director

Hot Weather Policy With the warmer summer months now upon us, we need to ensure that we properly communicate our “Hot Weather

Policy” throughout the organization and we need to ensure we understand the importance of maintaining

compliance with it to avoid accident and/or injury.

The Management of Securitas Canada is committed to taking every precaution reasonable in the circumstances for

the protection of our workers. In recognition and support of our goal of providing a healthy and safe workplace,

Management is committed to the protection of employees and prevention of occupational illness and injury,

occupational hazards and occupational disease.

Working where it is hot puts stress on your body’s cooling system. When heat is combined with other stresses such

as hard physical work, loss of fluids, fatigue or some medical conditions, it may lead to heat-related illness, disability,

and even death. Your body is always generating heat and passing it to the environment. The harder your body is

working, the more heat it has to lose. When the environment is hot or humid or has a source of radiant heat, your

body must work harder to get rid of its heat. Workers on medications or with pre-existing medical conditions may

be more susceptible to heat stress. These workers should speak to their personal physicians about work in hot

environments.

Heat Stress Hazards

Cause Symptoms Treatment Prevention

Heat Rash Hot humid

environment;

plugged sweat

glands.

Red, bumpy rash

with severe itching.

Change into dry

clothes and avoid

hot environments.

Rinse skin with cool

water.

Wash regularly to

keep skin clean and

dry.

Sunburn Too much exposure

to sun.

Red, painful, or

blistering and

peeling skin.

If the skin blisters,

seek medical aid.

Use skin lotions

(avoid topical

anesthetics).

Cover skin with

clothing; apply skin

lotions with a sun

protection factor of

at least 15.

Fainting Fluid loss and

inadequate water

intake.

Sudden fainting after

at least two hours of

work; cool moist

skin; weak pulse.

GET MEDICAL

ATTENTION.

Assess need for

CPR. Move to a cool

area; loosen clothing;

make a person lie

down; and if the

person is conscious,

offer sips of cool

water. Fainting may

also be due to other

illnesses.

Reduce activity

levels and/or heat

exposure. Drink

fluids regularly.

Workers should

check on each other

to help spot the

symptoms that often

precede heat stroke.

Heat Exhaustion

Fluid loss and

inadequate salt and

water intake causes

a person’s body’s

cooling system to

start to break down.

Heavy sweating;

cool moist skin;

body temperature

over 38oC; weak

pulse; normal or low

blood pressure;

person is tired and

weak, and has

nausea and

vomiting; is very

thirsty; or is panting

or breathing rapidly;

vision may be

blurred.

GET MEDICAL AID.

This condition can

lead to heat stroke,

which can be fatal.

Move the person to

a cool shaded area;

loosen or remove

excess clothing;

provide cool water

to drink; fan and

spray with cool

water.

Reduce activity

levels and/or heat

exposure. Drink

fluids regularly.

Workers should

check on each other

to help spot the

symptoms that often

precede heat stroke.

Heat Stroke If a person’s body

has used up all its

water and salt

reserves, it will stop

sweating. This can

cause body

temperature to rise.

Heat stroke may

develop suddenly or

may follow from

heat exhaustion.

High body

temperature (over

41oC) and any one

of the following: the

person is weak,

confused, upset or

acting strangely; has

hot, dry, red skin; a

fast pulse; headache

or dizziness. In later

stages, a person

may pass out and

have convulsions.

CALL

AMBULANCE. This

condition can be

fatal very quickly.

Remove excess

clothing; fan and

spray the person

with cool water; offer

sips of cool water if

the person is

conscious.

Reduce activity

levels and/or heat

exposure. Drink

fluids regularly.

Workers should

check on each other

to help spot the

symptoms that often

precede heat stroke.

All employees are encouraged to take an adequate supply of fluids with them to sustain them over the duration of

their shift.

Securitas Canada encourages all employees to read and understand the symptoms and treatment of heat stress

hazards. Should you experience any of these hazards, please notify immediately either your Supervisor, Manager, or

the Dispatch Department so that the situation may be dealt with properly.

Occupational Health and Safety is everyone’s business. Ensuring full compliance with the Occupational Health and

Safety Act and maintaining effective communication and a proactive approach to health and safety will not only

mean a healthier and safer workplace, but will also improve employee morale and encourage other good business

practices.

Quality Corner

James Evans. National Quality / Health and Safety Director

Quality is not just about what we do right; it is also about how we respond when things so wrong, or have the

potential to do so. We often react to client, or self-identified issues without realizing we are utilizing a Corrective

Action (CAPA) approach. This has become part of the way we both do business and keep business. The ISO

referenced Securitas Corrective Action Procedure gives these actions structure and direction. This process also

allows us to track our actions and learn from our challenges and successes.

What is a Corrective Action?

Corrective Action Plans (CAPA’s) are improvements we take to eliminate causes of non-conformities or other

undesirable situations. CAPA is a concept within the ISO business standard, which focuses on the systematic

investigation of the root causes of identified problems or identified risks in an attempt to prevent their recurrence or

to prevent risk of occurrence.

Corrective actions are implemented in response to customer complaints, unacceptable levels of service or issues

identified during an internal audit, or satisfaction survey. When faced with a service failure or other client identified

concern, revealing the Root Cause is crucial to creating an effective solution. The Corrective Action Plan is based on

the results of the Root Cause Analysis, giving each task purpose and a direct expected result. e.g. “Enhance

training on Post Orders” – to ensure all guards are aware of site procedures, with a training / meeting recorded to

attach acknowledgement and ownership.

Preventive actions are implemented in response to the identification of potential service failures. Things could go

wrong, however if I take action now, it can be avoided. The CAPA documents both the potential risk and the action

taken to prevent it from occurring.

The CAPA process has 4 stages.

1. The Root Cause Analysis (found on the knowledge library; to be completed and uploaded with the CAPA

on the Client Database)

2. The creation of the Corrective Action Plan based on the Root Cause Analysis findings (CAPA plan located

under the service plans tab in the Client Database and on the knowledge library)

3. The completion of each CAPA task, based on the established timelines within the CAPA.

4. Closure, including evidence of the completion / success of the CAPA. (to be uploaded to the CAPA under

the attachments section at the bottom)

How do I know if I need to create a CAPA ?

If the issue, service failure of concern has put our contract, customer relationship or integrity in jeopardy;

create one.

If the issue has occurred more than once, or a previous corrective action has failed; create one.

Is there risk involved in me not taking action on a potential issue? Create one.

Creating CAPA’s is not about tracking our failures, but our successes!

Community

Involvement

James Evans,

National Quality / Health and Safety

Director

Our 11th

Annual Securitas Canada Cure for

Cancer Ball Hockey Challenge was a great

success as Securitas employees together

with their family and friends took to the

Cawthra Arena on Saturday July 25th

to raise

money for both the Canadian Cancer Society

and the Make-A-Wish Foundation.

Together, six teams faced-offed in this year’s

strictly for fun event which featured an A Pool

and a B Pool and when the final buzzer sounded the Securitas GTSO Team took home the A Pool Championship

while our event Platinum sponsor Unisync took home the B Pool Championship.

Throughout the day players and supporters alike were treated to a great outdoor bbq while members from the Star

Wars Canadian Legion 501 and Spiderman entertained all as the highlight from the event’s Kids Zone.

A special thank you to this year’s fundraising organizing committee as without your efforts, this year’s event would

not have been possible! Members include:

John Coletti (Vice President Human Resources)

Sherri Mizrachi (Country Coordinator)

Warren Young (National Director of

Training)

Dan Scott (National Accounts

Manager)

Patty Pereira (CSOC Manager)

Christine Morton (Operations

Manager, Toronto Branch)

Charles Crossett (Branch Manager,

Southern Ontario East)

Milroy Mariampillai (Branch Manager,

Toronto 2)

Jennifer Johnston (Corporate - Marketing and Sales Specialist)

At Securitas Canada, we continue to help make magical wishes come true through our partnership with Make-A-

Wish®

Canada! Together, we are bringing hope, strength, and joy to children and their families at a time when it’s

needed most.

The special wish that Securitas Canada will be making come true in 2015 through our jeans day program is the wish

of Myles, Age 5, Wilms Tumour. Myles absolutely loves the water, and so his wish, more than anything, is to visit

waterparks! Myles recently had his wish reveal, a special

party where he found out his wish is coming true thanks to

Securitas Canada! Myles had a special afternoon at

McDonald’s with his family, to celebrate! Myles has two

sisters with whom he is very close. He is especially excited

to share this trip with them! When Myles returns from his

magical wish, pictures will be shared with the team so that

everyone can experience the magic we helped create,

together!

In addition to the wishes that we at Securitas Canada

support, Make-A-Wish continues to grant many other

life-changing wishes. In fact, their goal in 2015 is to

grant over 500 wishes from coast-to-coast! One truly

amazing wish granted is the wish of Maya, Age 4,

Cancer, who wishes to be a ballerina! You can watch

Maya’s wish come true here:

https://www.youtube.com/watch?v=7zEXk8TkjXA.

If you’d like to get more involved in making wishes like Myles’s and Maya’s come true, there are a many great ways

to get involved, including:

1. Payroll Deduction Program: Securitas Canada now offers employees an easy way to make wishes come

true – a little goes a long way! For details on how you can make a contribution via payroll deduction, contact

Warren Young, warren.young@securitas.ca

2. Make-A-Wish Rope for Hope: This unique adventure challenge event gives participants the chance to

fundraise in support of local wish granting efforts in exchange for the opportunity to rappel down the side of

an iconic city skyscraper! Events are taking place in Vancouver, Calgary, Edmonton, Toronto, London,

Ottawa, Montreal and Halifax in 2016. For more info, visit: ropeforhope.ca.

Innovative Ideas

Warren Young, National Director of Training

Purchasing Power

Sherri Mizrachi, Country Coordinator

We encourage you as a valued Securitas Canada employee to take advantage of the Corporate discounts we have

secured for you:

General Motors: http://www.gm.ca/gm/english/corporate/supplier-program/eligibility

Ford www.fordpartner.com, enter passcode - VC648

HP www.hpshopping.ca, enter affiliate passcode epp_securitas

DELL 1-877-297-6974, Member ID: 1910208 – Securitas

Telus/Apex www.apexwireless.ca/corporate/login.php

Login: Securitas, Password: telusplan

For any questions or details please contact Sherri Mizrachi, Country Coordinator at

sherri.mizrachi@securitas.ca.

Guard Referral Program Securitas Canada has an employee referral program – ask your Branch Manager for details

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www.twitter.com/SecuritasCanada

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