mercer mobility assessment company xyz · inconsistent or contradictory. we are confident that the...
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MERCER MOBILITY ASSESSMENT Company XYZ
Custom Comparator Group and Mercer Select Benchmarking Group
October 7, 2013
Introduction
INTRODUCTION
Introduction
1- COL/G&S Adjustments 7- Transportation
2- Employee Support 8- Dependent Education
3- Program Compliance 9- Relocation Assistance
4- Housing 10- Program design and Administration
5- Incentives and Hardship 11- Taxes
Methodology Details
1-
2-
3-
4-
5-
6-
This WIAPP combines the two longest-running and most respected surveys in the industry. We have enhanced it
to be a complete, current resource for global mobility managers. It covers trends in mobility program
management as well as a wide range of policies and practices areas for typical long-term assignments.
It is important to note the following methodology when reviewing and applying the information contained within
this report:
For some questions, participants could select more than one response; as such, totals for those
questions may add up to more than 100%.
Most percentages are presented without decimals; as such, some data does not add up to 100% due to
rounding.
Unless otherwise noted, "average" always means the arithmetic mean.
Reported currency amounts were converted into USD, using 1 July 2012 exchange rates from Oanda.
Mercer has assigned a rating value to 2012 WIAPP questions and a value associated with each
potential response to determine the ratings.
Mercer has developed a new way to benchmark your international assignment package by using policy survey
responses to the 2012 Worldwide International Policies and Practices (WIAPP) Survey questionnaire we have
created a unique assessment of Company XYZ's comparative position versus a custom comparator group and
other top multinational companies.
The following report provides a comprehensive comparison of Company XYZ's key global mobility policy elements
versus those of a custom comparator group. Further, it includes a series of customized metrics deigned to enable
you to identify your overall competitive position, as well as which of Company XYZ's policy elements are above, at
or below market. Those global mobility policy elements that will be evaluated in this report are the following:
Each section will be given a rating and their percentage difference from the median will be calculated.
The percentage difference is calculated by the following:
The WIAPP was conducted from 29 March through 31 July 2012. The survey was conducted in English, Spanish,
Korean and Japanese. Since then, more companies have completed the survey bringing the total to 789
companies.
( ) Sum User Mediums
Sum Market Mediums - 1 = % Market Median Difference
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INTRODUCTION
7-
A: 100 - 81
B: 80 - 61
C: 60 - 41
D: 40 - 21
F: 20 - 0
Data Scrubbing
The Report ItselfWhat this report has done is divide the global mobility function into ten different categories. Each category forms
a section in this report. These categories has been defined, assessed and measured using data from the 2012
WIAPP. Each section will follow the same presentation of data.
We will first present a summary of the findings of the section and define relevant terms that are used throughout
the specific section. We will then go through the questions that are used as the evaluative measures for each
section. We will show Company XYZ's position within the custom comparator group as it relates to each individual
evaluative measure.
Our data cleaning process involved re-categorizing some answers (typically, "other" answers that could be
attributed to a more-specific answer), reformatting some numeric answers, or skipping a few answers that were
inconsistent or contradictory. We are confident that the results in this report accurately reflect the data.
From that, an overall ranking is derived from the sum of the individual evaluative measures that will show
Company XYZ's position within the custom comparator group for each section. After we have gone though and
presented the case of individual section, a final ranking will be presented that will be derived from the sum of the
overall individual section rankings. This will present an overall benchmark for market position within the custom
comparator group.
10% < Value-10% < Value < 10%Value < -10%
When summed, these rating values will be assigned a Mercer Grade to facilitate intercompany
comparisons. The following is the grading scale:
The percentage difference from median will be highlighted in the following manner:
4
INTRODUCTION
• Company 1
• Company 2
• Company 3
• Company 4
• Company 5
• Company 6
• Company 7
• Company 8
• Company 9
• Company 10
• Company 11
• Company 12
• Company 13
• Company 14
• Company 15
• Company 16
• Company 17
• Company 18
• Company 19
• Company 20
• Company 21
• Company 22
• Company 23
• Company 24
• Company 25
• Company 26
• Company 27
• Company 28
Custom Comparator Group as defined by Company XYZ
5
INTRODUCTION
• 3M • Hilton Worldwide
• Abbott • InterContinental Hotels Group
• AECOM • Jacobs
• Alcoa Inc • John Deere
• Amgen • Johnson & Johnson
• AstraZeneca • JT International S.A.
• Atkins Limited • Kellogg's
• Baker Hughes International • Kiewit Corporation
• Bechtel Corporation • Lafarge
• Black & Veatch • Lockheed Martin Corporation
• Boeing • Marriott International, Inc.
• Bombardier Transportation • McDermott International
• Bristol-Myers Squibb Company • McDonald's Corporation
• Bunge Limited • Medtronic, Inc.
• CB&I • Merck KGaA
• CEMEX • Merck Sharp & Dohme Corp.
• CH2M HILL • Metropolitan Life Insurance
• Chrysler Group LLC • MWH Global
• Cisco Systems, Inc. • Novartis Pharmaceuticals Corporation
• Citigroup • Parsons Corporation
• Cummins Inc. • PepsiCo
• Delphi Corporation • Pfizer Inc
• Eli Lilly and Company • Philips Electronics N.V.
• Ericsson • Roche
• Exxon Mobil Corporation • Sanofi
• Fluor Corporation • SAP AG
• Ford Motor Company • Shell
• Four Seasons Hotels and Resorts • The Proctor & Gamble Company
• General Motors Company • The Walt Disney Company
• GlaxoSmithKline • TOTAL SA
• Hewlett Packard • United Technologies Corporation
• URS Corporation
Mercer Select Benchmarking Group Members
The Select Benchmarking Group (SBG) provides an ongoing and exclusive benchmarking resource to a group of
60+ companies with the largest and recognized as “best in class” international assignment programs. Primarily
Fortune 500 multinationals, members of this all-industry run global mobility programs that often define “best
practice” in the market.
Please note that Company XYZ has been removed from the SBG cut so as not to influence the SBG data and
provide the most accuracte ranking of Company XYZ within the SBG Comparator Group.
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Executive Summary
7
EXECUTIVE SUMMARY
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
DONE
89
52.5
80
55
75
42.5
68
69.5
48
55
87
60
85
55
75
40
65
71
45
50
79
100
65
85
60
61
73
80
60
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Summary of Rankings for all Elements
CUSTOM SBG XYZ
CUSTOM Median SBG Median XYZ Median
Program Design and Administration
Incentives and Hardship
COL/G&S Allowance
Housing
Compliance, Taxes and Social Security
Transportation
Employee Support
Dependent Education
Relocation Assistance
Home Leave
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EXECUTIVE SUMMARY
Total Ranking of Company XYZ vs. Custom vs. SBG
XYZCustom
Median
SBG
Median
503 447 443.5
C 6 of 29 4 of 63
13% 13%Company XYZ 's percentage difference from comparator group
Medians:
XYZ vs. Market
PracticeGrade and Ranking
Company XYZ's
Company XYZ's score compared to Custom and SBG median
values:
Mercer Grade and Rank based on Median scores:
0 100 200 300 400 500 600
Total Ranking of Company XYZ vs. Custom vs. SBG
Custom (N=28) SBG (N=62) XYZ Quartile (25th, Median, 75th)
9
Cost of Living and Goods & Services Allowance
10
COLA, GOODS AND SERVICES
Market Position
1-
2-
3-
4-
5- What if the cost of living in lower is the assignment location (application of negative index)?
Do you pay a G&S/COL allowance to your typical long-term assignees?
The following questions were used as the evaluative measures for the cost of living and goods & services
allowance of Company XYZ's global mobility policies and practices:
Given availability, what index pricing level do you primarily use for typical long-term assignments?
Do you modify the index to exclude certain items/categories from the market basket?
Is there a cap or limit on the amount paid for goods and services differentials/COLA?
20
10
10
20
20
20
10
20
15
20
20
10
5
10
20
COLA/G&S
Index Pricing
Modify the Index
Cap on COLA/G&S
Negative Index
COLA/G&S Ratings by Section
CUSTOM (N=28) SBG (N=62) XYZ
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COLA, GOODS AND SERVICES
Current
Practice
Custom=20
(N=28)
SBG=20
(N=61)
20 86% 90%
7% 2%
7% 5%
0% 3%
Current
Practice
Custom=10
(N=26)
SBG=10
(N=56)
4% 9%
77% 63%
10 8% 7%
8% 11%
0% 5%
4% 5%
Current
Practice
Custom=10
(N=26)
SBG=20
(N=55)
5 35% 29%
15% 9%
50% 62%
Current
Practice
Custom=20
(N=26)
SBG=15
(N=56)
10 74% 80%
15% 13%
0% 2%
7% 5%
Current
Practice
Custom=20
(N=27)
SBG=20
(N=56)
20 74% 80%
15% 13%
0% 2%
7% 5%
4% 0%
4- A combination
Company XYZ's Current Practice Market Practice
Do you pay a G&S/COL allowance to your typical long-term
assignees?
1- Yes, separately identified in the remuneration package as an
allowance or a differential
2- Yes, paid as part of a single expatriate allowance covering other
items in addition to goods and services
3- No
4- Other
Given availability, what index pricing level do you primarily use
for typical long-term assignments?
1- Expensive, Expatriate
2- Moderate, Legacy
3- Least expensive, reversible index
What if the cost of living is lower in the assignment location
(application of negative index)?
5- Other
6- We do not use one primary pricing methodology for typical long-
term assignments
Do you modify the index to exclude certain items/categories from
the market basket?
1- Yes, for all or nearly all assignees
2- Yes, case-by-case
3- No
Is there a cap or limit on the amount paid for goods and services
differentials/COLA?
1- Yes, for assignees with salaries above a predefined threshold
2- Yes, based on a flat amount
3- Yes, other
4- No
1- We never apply a negative cost-of-living index; assignee received
windfall
2- We apply negative index
3- We make a deduction from other assignment related allowances
4- We handle case-by-case
5- No assignees assigned to such locations
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COLA, GOODS AND SERVICES
XYZ Custom SBG
65 80 85
B 18 of 29 40 of 63
-19% -24%
XYZ vs. Market
Practice
Company XYZ's score compared to Custom and SBG median
values:
Company XYZ 's percentage difference from comparator group
Medians:
Mercer Grade and Rank based on Median scores:
COLA and Goods & Services Grade and Ranking
13
COLA, GOODS AND SERVICES
Market Position
The following graph is derived from the sum of the value of the points earned in accordance to the individual
questions. The red line represents Company XYZ, the dark blue lines represent those companies within the
custom comparator group and the light blue lines are those companies that are members of the Mercer SBG.
They are all shown here together so as to compare Company XYZ's position against their custom comparator
group and the Mercer SBG.
0 10 20 30 40 50 60 70 80 90 100
COLA/G&S Range of Total Ratings of Company XYZ vs. Custom vs. SBG
CUSTOM (N=28) SBG (N=62) P&G
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COLA, GOODS AND SERVICES
Rating by Question
Pt.Val. Question Answers Pt.Val.
71 20 1- Yes, separately identified in the
remuneration package as an allowance or a
differential
20
2- Yes, paid as part of a single expatriate
allowance covering other items in addition to
goods and services
10
3- No 0
4- Other 10
74a 20 1- Expensive, Expatriate 20
2- Moderate, Legacy 10
3- Least expensive, reversible index 10
4- A combination 10
5- Other 10
6- We do not use one primary pricing
methodology for typical long-term
assignments
10
76a 20 1- Yes, for all or nearly all assignees 5
2- Yes, case-by-case 10
3- No 20
77a 20 1- Yes, for assignees with salaries above a
predefined threshold10
2- Yes, based on a flat amount 10
3- Yes, other 10
4- No 20
79a 20 1- We never apply a negative cost-of-living 20
2- We apply negative index 0
3- We make a deduction from other
assignment related allowances10
4- We handle case-by-case 10
5- No assignees assigned to such locations 10
WIAPP Question Number and Text
What if the cost of living is lower
in the assignment location
(application of negative index)?
Given availability, what index
pricing level do you primarily use
for typical long-term assignments?
Do you pay a G&S/COL allowance
to your typical long-term
assignees?
Do you modify the index to
exclude certain items/categories
from the market basket?
Is there a cap or limit on the
amount paid for goods and
services differentials/COLA?
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