Meeting with Employees

of MATTANUR Division

ON

17 – 01 – 2014

====================

1

REVENUE : Achievement Vs Target (Original) (Amount in Crores of Rupees)

Segment TargetAchievement

(April to Dec) % Achievement shortfall(-)

Phones+FTTH 85.00 46.25 54.41% -38.75

BB 75.00 39.00 52.00% -36.00

EB(CCTS) 2.21 0.42 19.12% -1.79

IUC 0.99 1.41 142.92% 0.42

Total CFA 163.20 87.09 53.37% -76.11

GSM 155.00 109.01 70.33% -45.99

CDMA 8.00 2.63 32.81% -5.37

Wimax 3.00 0.91 30.20% -2.09

Total CM 166.00 112.54 67.79% -53.46

CFA+CM 329.20 199.63 60.64% -129.582

REVENUE : Achievement Vs Target (Revised) (Amount in Crores of Rupees)

Segment TargetAchievement (April - Dec) % Achievement shortfall(-)

Phones+FTTH 96.00 46.25 48.18% -49.75

BB 86.00 39.00 45.35% -47.00

EB(CCTS) 3.77 0.42 11.21% -3.35

IUC 1.21 1.41 116.93% 0.20

Total CFA 186.98 87.09 46.58% -99.89

GSM 184.80 109.01 58.99% -75.79

CDMA 8.00 2.63 32.81% -5.37

Wimax 3.00 0.91 30.20% -2.09

Total CM 195.80 112.54 57.48% -83.26

CFA+CM 382.78 199.63 52.15% -183.163

14. Segment Wise REVENUE Summary : COMPARISON WITH LAST YEAR

Amount in Crores of Rupees

  APRIL TO DECEMBER

  Current Year 2012 - 13 Variance %Variance

Phones 46.26 52.27 -6.01 -14.32 %

Broadband 39.00 32.32 6.68 20.67 %

EB Circuits 0.42 0.27 0.15 55.57 %

IUC 0.03 0.06 -0.03

Mobile 112.54 96.97 15.57 16.06%

Total Revenue 198.25 181.89 16.35 8.99%

4

Revenue Performance : BASIC PLUS ( Phone + ITC )

APRIL to DECEMBER( in Crores of

Rs.)

SSA 2012 2013Variation (

Rs. Crores) % Variation

1 Ernakulam 68.83 67.2 -1.63 -2.37%

2 Trivandrum 50.79 45.78 -5.01 -9.86%

3 Trichur 54.01 48.4 -5.61 -10.39%

4 Alleppy 29.31 26.25 -3.06 -10.44%

5 Calicut 39.5 35.07 -4.43 -11.22%

6 Kollam 33.16 29.32 -3.84 -11.58%

7 Kannur 52.19 46.06 -6.13 -11.75%

8 Palghat 22.39 19.64 -2.75 -12.28%

9 Pathanamthitta 21.85 19.08 -2.77 -12.68%

10 Kottayam 34.48 29.45 -5.03 -14.59%

11 Malappuram 33.38 28.05 -5.33 -15.97%

TOTAL 439.89 394.30 -45.59 -10.36%5

Revenue Performance : BROADBAND

APRIL to DECEMBER (Crores of Rs.)

SSA 2012 2013 Variation % Variation

1 Pathanamthitta 13.58 17.06 3.48 25.63%

2 Malappuram 13.86 17.31 3.45 24.89%

3 Alleppy 16.91 21.06 4.15 24.54%

4 Kollam 18.48 22.83 4.35 23.54%

5 Ernakulam 52.72 64.25 11.53 21.87%

6 Calicut 22.02 26.70 4.68 21.25%

7 Kannur 32.32 39.01 6.69 20.70%

8 Palghat 16.38 19.65 3.27 19.96%

9 Kottayam 22.98 27.37 4.39 19.10%

10 Trichur 31.97 37.11 5.14 16.08%

11 Trivandrum 31.45 36.46 5.01 15.93%

TOTAL 272.67 328.81 56.14 20.59%6

Revenue Performance : CFA ( Phone + ITC + IUC + BB)

APRIL to DECEMBER ( Crores of Rs. )

SSA 2012 2013 Variation % Variation

1 Ernakulam 122.72 136.51 13.79 11.24%

2 Alleppy 46.35 48.15 1.80 3.88%

3 Pathanamthitta 35.44 36.78 1.34 3.78%

4 Palghat 38.79 40.07 1.28 3.30%

5 Kollam 51.68 53.12 1.44 2.79%

6 Kannur 84.64 86.73 2.09 2.47%

7 Trivandrum 82.36 83.39 1.03 1.25%

8 Trichur 86.43 87.48 1.05 1.21%

9 Calicut 62.1 62.46 0.36 0.58%

10 Kottayam 57.46 57.78 0.32 0.56%

11 Malappuram 47.25 47.03 -0.22 -0.47%

CGMT 107.45 88.23 -19.22 -17.89%

CMTS 138.99 157.83 18.84 13.55%

TOTAL 961.66 985.56 23.90 2.49% 7

Revenue Performance : GSM POST PAID

APRIL to DECEMBER ( Crores of Rs. )

SSA 2012 2013 Variation % Variation

1 Trivandrum 15.72 16.56 0.84 5.34%

2 Ernakulam 22.97 23.99 1.02 4.44%

3 Malappuram 2.97 3.08 0.11 3.70%

4 Palghat 4.87 5.02 0.15 3.08%

5 Trichur 7.80 8.01 0.21 2.69%

6 Calicut 6.17 6.28 0.11 1.78%

7 Kottayam 7.42 7.42 0.00 0.00%

8 Kollam 5.28 5.26 -0.02 -0.38%

9 Kannur 6.17 6.12 -0.05 -0.81%

10 Alleppy 5.85 5.78 -0.07 -1.20%

11 Pathanamthitta 3.18 3.09 -0.09 -2.83%

TOTAL 88.40 90.61 2.21 2.50% 8

Revenue Performance : GSM PRE PAID

APRIL to DECEMBER (Crores of Rs. )

SSA 2012 2013 Variation % Variation

1 Trivandrum 52.30 70.68 18.38 35.14%

2 Trichur 40.69 52.51 11.82 29.05%

3 Ernakulam 109.28 132.81 23.53 21.53%

4 Calicut 54.71 65.09 10.38 18.97%

5 Kannur 86.85 102.99 16.14 18.58%

6 Palghat 36.32 41.97 5.65 15.56%

7 Malappuram 37.58 42.67 5.09 13.54%

8 Kottayam 65.35 74.02 8.67 13.27%

9 Alleppy 38.13 42.35 4.22 11.07%

10 Kollam 44.70 48.34 3.64 8.14%

11 Pathanamthitta 37.92 38.90 0.98 2.58%

TOTAL 603.83 712.33 108.50 17.97% 9

Revenue Performance : WiMAX

APRIL to DECEMBER ( Crores of Rs. )

SSA 2012 2013 Variation % Variation

1 Palghat 0.35 0.92 0.57 162.86%

2 Kollam 0.56 1.36 0.80 142.86%

3 Trivandrum 0.52 1.13 0.61 117.31%

4 Alleppy 0.32 0.64 0.32 100.00%

5 Ernakulam 1.33 2.65 1.32 99.25%

6 Trichur 1.30 2.37 1.07 82.31%

7 Kannur 0.52 0.93 0.41 78.85%

8 Malappuram 0.44 0.73 0.29 65.91%

9 Kottayam 0.30 0.49 0.19 63.33%

10 Pathanamthitta 0.37 0.60 0.23 62.16%

11 Calicut 0.56 0.82 0.26 46.43%

TOTAL 6.57 12.64 6.07 92.39%10

Revenue Performance : CDMA WLL

APRIL to DECEMBER ( Crores of Rs. )

SSA 2012 2013 Variation % Variation

1 Pathanamthitta 2.64 2.42 -0.22 -8.33%

2 Trichur 4.72 4.19 -0.53 -11.23%

3 Palghat 3.38 2.95 -0.43 -12.72%

4 Ernakulam 6.16 5.33 -0.83 -13.47%

5 Trivandrum 3.37 2.85 -0.52 -15.43%

6 Calicut 4.21 3.37 -0.84 -19.95%

7 Malappuram 3.85 3.08 -0.77 -20.00%

8 Kottayam 2.86 2.27 -0.59 -20.63%

9 Kannur 3.47 2.67 -0.8 -23.05%

10 Alleppy 3.17 2.43 -0.74 -23.34%

11 Kollam 5.26 3.99 -1.27 -24.14%

TOTAL 43.09 35.55 -7.54 -17.50%11

Revenue Performance : CM ( GSM + WiMAX + WLL )

APRIL to DECEMBER (Crores of Rs. )

SSA 2012 2013 Variation % Variation

1 Trivandrum 71.91 91.21 19.30 26.84%

2 Trichur 54.52 67.08 12.56 23.04%

3 Ernakulam 139.73 164.79 25.06 17.93%

4 Kannur 97.00 112.71 15.71 16.20%

5 Calicut 65.65 75.55 9.90 15.08%

6 Palghat 44.93 50.86 5.93 13.20%

7 Kottayam 75.94 84.20 8.26 10.88%

8 Malappuram 44.84 49.56 4.72 10.53%

9 Alleppy 47.46 51.19 3.73 7.86%

10 Kollam 55.80 58.96 3.16 5.66%

11 Pathanamthitta 44.11 45.01 0.90 2.04%

CMTS(INFRA) 4.89 9.08 4.19 85.69%

TOTAL 746.78 860.20 113.42 15.19%12

Revenue Performance : EB CIRCUITs

APRIL to DECEMBER (Crores of Rs. )

SSA 2012 2013 Variation % Variation

1 Malappuram 0.01 0.17 0.16 1600.00%

2 Palghat 0.18 0.61 0.43 238.89%

3 Trivandrum 2.18 4.57 2.39 109.63%

4 Ernakulam 5.59 10.17 4.58 81.93%

5 Trichur 1.31 2.07 0.76 58.02%

6 Calicut 0.76 1.20 0.44 57.89%

7 Kannur 0.27 0.41 0.14 51.85%

8 Pathanamthitta 0.14 0.18 0.04 28.57%

9 Alleppy 0.36 0.41 0.05 13.89%

10 Kollam 0.39 0.34 -0.05 -12.82%

11 Kottayam 0.50 0.38 -0.12 -24.00%

TOTAL 11.69 20.51 8.82 75.45%13

Revenue Performance : TOTAL ( CFA + CM + EB )

APRIL to DECEMBER (Crores of Rs.)

SSA 2012 2013 Variation % Variation

1 Ernakulam 268.03 311.47 43.44 16.21%

2 Trivandrum 156.45 179.16 22.71 14.52%

3 Trichur 142.25 156.64 14.39 10.12%

4 Kannur 181.91 199.85 17.94 9.86%

5 Palghat 83.89 91.53 7.64 9.11%

6 Calicut 128.50 139.21 10.71 8.33%

7 Kottayam 133.89 142.35 8.46 6.32%

8 Alleppy 94.16 99.75 5.59 5.94%

9 Malappuram 92.09 96.76 4.67 5.07%

10 Kollam 107.86 112.42 4.56 4.23%

11 Pathanamthitta 79.69 81.96 2.27 2.85%

CGMT 107.45 88.23 -19.22 -17.89%

CMTS 143.88 166.92 23.04 16.01%

TOTAL 1720.05 1866.25 146.20 8.50% 14

OUR POSITION / RANK IN KERALA CIRCLE

IN REVENU COMPARISON

APRIL to DECEMBER (Crores of Rs. )

2012 2013 Variation % Variation Position in Circle

BASIC PLUS ( Phone + ITC ) 52.19 46.06 -6.13 -11.75% 7

Broadband 32.32 39.01 6.69 20.70% 7

CFA ( Phone + ITC + IUC + BB) 84.64 86.73 2.09 2.47% 6

GSM POST PAID 6.17 6.12 -0.05 -0.81% 9

GSM PRE PAID 86.85 102.99 16.14 18.58% 5

WiMAX 0.52 0.93 0.41 78.85% 7

CDMA WLL 3.47 2.67 -0.8 -23.05% 9

CM ( GSM + WiMAX + WLL ) 97 112.71 15.71 16.20% 4

TOTAL ( CFA + CM + EB ) 181.91 199.85 17.94 9.86% 415

LAND LINE AND MOBILE REVENUE Kannur SSA PROFILE / Trend

  In Crore Rupees  

Year/MonthWire line + Broadband + ITC + EB CCTs + IUC

GSM Prepaid + Post paid CDMA WLL WiMAX TOTAL

2007 - 2008 200.11 86.95  13.06  - 300.12

2008 - 2009 169.14 85.49  13.27  - 267.90

2009 - 2010 149.97 81.92 12.53  - 244.42

2010 - 2011 137.32 81.78 8.34  - 227.45

2011 - 2012 123.07 104.91 6.57 0.43 234.98

2012 - 2013 114.30 125.90 4.38 0.71 245.28

2013-14 (Dec) 87.09 109.01 2.63 0.91 199.6316

The LEAST CHALLENGE /OBJECTIVE for 2013-2014 : The overall REVENUE should cross Rs.267.91 Crores (revenue of 2008-2009).

17

GSM Mobile Connections : Performance APRIL TO DECEMBER

SSATarget for 2013-14

Proport. Target

Gross Achievement Closure Net Achievement % Gross % Net

% Closure

KNR 208000 156000 124049 59240 64809 79.52% 41.54% 47.76%

EKM 285625 214219 155661 70726 84935 72.66% 39.65% 45.44%

KLM 103500 77625 55628 26177 29451 71.66% 37.94% 47.06%

TVM 160375 120281 85594 39078 46516 71.16% 38.67% 45.66%

CLT 142625 106969 75926 35825 40101 70.98% 37.49% 47.18%

ALP 87125 65344 46224 20370 25854 70.74% 39.57% 44.07%

MLP 98875 74156 49292 24707 24585 66.47% 33.15% 50.12%

KTM 127625 95719 61293 26529 34764 64.03% 36.32% 43.28%

TSR 111125 83344 52702 23791 28911 63.23% 34.69% 45.14%

PTA 74500 55875 34427 15682 18745 61.61% 33.55% 45.55%

PKD 100625 75469 43484 20086 23398 57.62% 31.00% 46.19%

TOTAL 1500000 1125001 784280 362211 422069 69.71% 37.52% 46.18%18

Wimax Connections : Performance

APRIL TO DECEMBER

SSAProportion.

Target Gross

Achievement ClosureNet

Achievement%

Gross % Net

% Closure

PKD 2250 1354 290 1064 60.18% 47.29% 21.42%EKM 5925 3231 1050 2181 54.53% 36.81% 32.50%KLM 3975 2038 736 1302 51.27% 32.75% 36.11%TVM 3075 1467 436 1031 47.71% 33.53% 29.72%ALP 1875 852 297 555 45.44% 29.60% 34.86%TCR 5400 2354 851 1503 43.59% 27.83% 36.15%MLP 1950 768 315 453 39.38% 23.23% 41.02%PTA 1650 632 310 322 38.30% 19.52% 49.05%KTM 1650 624 224 400 37.82% 24.24% 35.90%KNR 3375 1073 519 554 31.79% 16.41% 48.37%CLT 2625 753 368 385 28.69% 14.67% 48.87%

Total 33750 15146 5396 9750 44.88% 28.89% 35.63%19

WiMAX BTS & Connection Status

DIVISION No. Of WiMAX BTS

Total Equipped Capacity

Working Connetions as on 31-12-2013

KANNUR P 5 1500 77

TELECHERY P 4 1200 142

TELECHERY T 4 1200 169

CHERUKUNNU 4 1200 185

PAYYANUR 5 1500 77

KANHANGAD 5 1500 228

KANNUR T 6 1800 296

UPPALA 5 1500 164

TALIPARAMBA 1 300 80

KAZARGOD 6 1800 187

SRK 0 0 0

MATTANUR 1 300 14

NILESWER 2 600 102

SSA 48 14400 172120

BTS wise WiMAX Connection Status (Capacity of WiMAX BTS = 300)

Kelakom 14 MTR

21

LL NPC Performance : April to December

DIVISION LL DEL (01.04.2013)

TARGET (2013-14) NPC Closure Net NPC % Reduction in

LandlineGross (%

of Target)

KANNUR P 28176 2093 808 1004 -196 -0.70% 38.60%

TELECHERY P 26044 1935 761 1311 -550 -2.11% 39.33%

TELECHERY T 39179 2911 829 1680 -851 -2.17% 28.48%

CHERUKUNNU 30182 2243 515 1258 -743 -2.46% 22.97%

PAYYANUR 31759 2360 734 1518 -784 -2.47% 31.11%

KANHANGAD 27840 2069 658 1868 -1210 -4.35% 31.81%

NILESWER 34432 2558 727 2315 -1588 -4.61% 28.42%

KANNUR T 28519 2119 684 2004 -1320 -4.63% 32.28%

UPPALA 22828 1696 439 1550 -1111 -4.87% 25.88%

TALIPARAMBA 25219 1874 504 1809 -1305 -5.17% 26.90%

KAZARGOD 29435 2187 1051 2928 -1877 -6.38% 48.06%

SRK 25138 1868 679 2599 -1920 -7.64% 36.35%

MATTANUR 28177 2094 798 3219 -2421 -8.59% 38.12%

SSA 376928 28006 9187 25063 -15876 -4.21% 32.80%22

LL NPC Performance : April to December MTR Div.

EXCHANGE LL DEL (1.4.2013)

TARGET (2013-14) NPC Closure Net NPC % Reduction in

LandlineGross

( % of Target)

1 MATTANNUR 3252 242 128 204 -76 -2.34% 52.97%

2 KOLOLAM 2884 214 43 147 -104 -3.61% 20.07%

3 POOLAKUTTY 455 34 14 33 -19 -4.18% 41.41%

4 MALUR 1050 78 36 91 -55 -5.24% 46.14%

5 KELAKAM 2289 170 46 197 -151 -6.60% 27.05%

6 PERAVOOR 3530 262 70 315 -245 -6.94% 26.69%

7 THILLANKERY 1041 77 33 114 -81 -7.78% 42.67%

8 IRITTY 2832 210 114 336 -222 -7.84% 54.18%

9 PAZHASSI 931 69 35 118 -83 -8.92% 50.60%

10 ADAKKATHOD 455 34 13 54 -41 -9.01% 38.45%

11 EDOOR 1347 100 33 178 -145 -10.76% 32.97%

12 ARALAM 1514 112 42 232 -190 -12.55% 37.34%

13 ULIYIL 1691 126 40 269 -229 -13.54% 31.84%

14 KOTTIYOOR 999 74 29 166 -137 -13.71% 39.07%

15 VANIYAPPARA 726 54 22 125 -103 -14.19% 40.78%

16 KAKKAYANGAD 1193 89 36 230 -194 -16.26% 40.61%

17 KILIYANTHARA 1789 133 58 352 -294 -16.43% 43.63%

18 KACHERIKADAVU 199 15 6 58 -52 -26.13% 40.58% MTR DIVISION 28177 2094 798 3219 -2421 -8.59% 38.12%

23

BB Performance : April to DecemberEXCHANGE Target 2013-14 Gross BB

ProvisionBB Closures Net BB provision % Gross w.r.t. Target

% Closure

PAYYANUR 5980 1897 1109 788 31.72% 58.46%

CHERUKUNNU 5692 1764 1280 484 30.99% 72.56%

TELECHERY P 5057 1446 1071 375 28.59% 74.07%

NILESWER 6603 1729 1007 722 26.18% 58.24%

KANNUR T 5406 1413 1044 369 26.14% 73.89%

SRK 4828 1260 833 427 26.10% 66.11%

TALIPARAMBA 4451 1155 819 336 25.95% 70.91%

MATTANUR 5530 1399 949 450 25.30% 67.83%

TELECHERY T 7506 1823 1287 536 24.29% 70.60%

KANNUR P 6247 1475 1030 445 23.61% 69.83%

KANHANGAD 5531 1228 872 356 22.20% 71.01%

KAZARGOD 6927 1069 606 463 15.43% 56.69%

UPPALA 5260 637 411 226 12.11% 64.52%

SSA 75017 18295 12318 5977 24.39% 67.33%24

BB Performance : April to December MTR Div.

EXCHANGE Target 2013-14

Gross BB Provision

BB Closures

Net BB provision

% Gross w.r.t. Target

% Closure

1 IRITTY 461 168 95 73 36.46% 56.55%

2 VANIYAPPARA 109 39 19 20 35.75% 48.72%

3 ADAKKATHOD 104 35 12 23 33.82% 34.29%

4 KELAKAM 482 158 117 41 32.81% 74.05%

5 KOTTIYOOR 239 64 45 19 26.82% 70.31%

6 PERAVOOR 619 164 128 36 26.52% 78.05%

7 PAZHASSI 157 39 35 4 24.86% 89.74%

8 MATTANNUR 690 171 115 56 24.77% 67.25%

9 EDOOR 228 55 41 14 24.08% 74.55%

10 ULIYIL 342 79 60 19 23.11% 75.95%

11 ARALAM 361 83 46 37 23.02% 55.42%

12 KACHERIKADAVU 44 10 6 4 22.94% 60.00%

13 MALUR 230 48 26 22 20.92% 54.17%

14 KOLOLAM 546 114 79 35 20.87% 69.30%

15 POOLAKUTTY 91 19 19 0 20.82% 100.00%

16 KAKKAYANGAD 255 52 29 23 20.43% 55.77%

17 KILIYANTHARA 325 65 55 10 19.99% 84.62%

18 THILLANKERY 250 36 22 14 14.43% 61.11%

DET MTR 5530 1399 949 450 25.30% 67.83%25

BROADBAND ORDERS PENDING as on 15th JANUARY 2014

MATTANUR DIVISIONExchange <15 DAYS 16-30 DAYS >30 DAYS

IRITTY 1 KAKKENGAD 1 KELAKAM 1 KILIYANTHARA 1 KOLOLAM 1 MATTANUR 2 PALLIKARA 1 PERAVOOR 1 THILLANKERY 3 VANIYAPPARA 1

5 7 126

Mobile SIM Activation : April to December 2013 (TARGET : 2,10,000) , Achieved = 58.74 % only

CSCs Franchisees Total

April 9705 1184 10889

May 9427 1295 10772

June 10293 1483 11776

July 12835 1768 14603

August 12167 1312 13479

September 12372 1505 13877

October 12023 1793 13816

November 11939 3199 15131

December 14422 4592 19014

TOTAL 105183 18131 12335727

DIVISION Wise SIM Activation ( April to December 2014 )

ACHIEVEMENT

Division

Target for 2013-14

Prop. Target ( April - Dec ) April -Sep Oct - Dec Total (April -

Dec)% Achieved

KNR P 17634 13226 7204 6339 13543 102.40%

SRK 15307 11480 7274 3130 10404 90.63%

KNR T 15406 11555 6662 3722 10384 89.87%

MTR 15207 11405 6786 3263 10049 88.11%

TLY P 8173 6130 3120 1800 4920 80.27%

PAY 15406 11555 5865 3015 8880 76.85%

KZD 20758 15569 7445 4298 11743 75.43%

UPL 9144 6858 2905 2116 5021 73.22%

TMB 10014 7511 3534 1939 5473 72.87%

TLY T 15206 11405 5104 2820 7924 69.48%

KNG 14970 11228 5155 2621 7776 69.26%

NLS 14022 10517 4256 2341 6597 62.73%

CUU 7203 5402 1878 953 2831 52.40%

178450 133838 67188 38357 105545 78.86%29

CSC s PERFORMANCE : SIM ACTIVATION : APRIL TO DECEMBER 2013 ACHIEVEMENT

CSCs Target for

2013-14Prop. Target

( April - Dec ) April -Sep Oct - Dec Total (April - Dec) % Achieved

1 KANNUR PHONES 17634 13226 7204 6339 13543 102.40%

2 SREEKANDAPURAM 8596 6447 4475 1885 6360 98.65%

3 IRITTY CSR 7076 5307 3245 1585 4830 91.01%

4 KANNUR T 15406 11555 6662 3722 10384 89.87%

5 MATTANUR CSC 3861 2896 1508 1002 2510 86.68%

6 CHERUPUZHA CSR 4255 3191 1922 843 2765 86.64%

7 PERAVOOR CSR 4270 3203 2033 676 2709 84.59%

8 THALASSERY CSR 6475 4856 2574 1345 3919 80.70%

9 ALACODE CSR 6711 5033 2799 1245 4044 80.35%

10 MAHE CSR 1698 1274 546 455 1001 78.60%

11 KASARGODE CSR 12325 9244 4656 2567 7223 78.14%

12 UDUMA CSR 1553 1165 502 401 903 77.53%

13 KUTHUPARAMBA 5579 4184 2033 1207 3240 77.43%

14 CHERUVATHUR 5766 4325 2025 1316 3341 77.25%

15 CHENGALA CSR 1663 1247 500 459 959 76.89%

16 UPPALA CSR 3852 2889 1240 973 2213 76.61%30

CSC s PERFORMANCE : SIM ACTIVATION : APRIL TO DECEMBER 2013

ACHIEVEMENT

CSCs Target for 2013-14

Prop. Target ( April - Dec ) April -Sep Oct - Dec Total (April -

Dec) % Achieved

17 PAYYANUR CSR 8945 6709 3227 1894 5121 76.33%

18 THALIPARAMBA 10014 7511 3534 1939 5473 72.87%

19 PERDALA CSR 2981 2236 913 683 1596 71.39%

20 KALANAD CSR 3452 2589 1170 678 1848 71.38%

21 KANHANGAD CSR 10472 7854 3690 1814 5504 70.08%

22 CSR MANJESHWAR 2311 1733 752 460 1212 69.93%

23 MULLERIA CSR 3318 2489 1119 594 1713 68.84%

24 THALASSERY CTO 6254 4691 2066 1111 3177 67.73%25 RAJAPURAM CSC 2945 2209 963 406 1369 61.98%

26 MATHAMANGALAM 2206 1654 716 278 994 60.09%

27 PANOOR CSR 3373 2530 1005 502 1507 59.57%

28 NILESHWAR CSR 4345 3259 1272 478 1750 53.70%

29 CHERUKUNNU CSR 7203 5402 1878 953 2831 52.40%

30 BEEMANADI CSR 2074 1556 498 316 814 52.33%

31 TRIKARIPUR CSC 1837 1378 461 231 692 50.23%

All CSCs 178450 133838 67188 38357 105545 78.86%31

CDMA WLL in MATTANUR Division

1 ADAKKATHODE 7502 ARALAM 15003 EDOOR 7504 IRITTY 7505 KADAVATHUR 2506 KAKKAYANGAD 7507 KELAKAM 7508 KILIYANTHARA 7509 KOLAYAD 750

10 KOLOLAM 75011 KOTTIYOOR 75012 MATTANNUR 150013 PERAVOOR 75014 SIVAPURAM 150015 SIVAPURAM EAST 25016 ULIYIL 75017 VANIYAPPARA 750

14000 32

1.BROADBAND : Action Plan for IV th QUARETER

i). New BB Lead Generation in Low Penetration DSLAM Areas through

Mini Mela/ Road Show , with Prior IVRS Message , Press Release,

Distribution of notice , Prior Visit to Schools / Colleges / Govt & PSU

Offices / Private Companies / Temple / Masjid / Church nearer to the

DSLAM areas.

ii). BB Lead Generation through ‘Personal Marketing Scheme for Employees.’

iii). Pace in provisioning New Broadband connections needs to be increased .

iv). Lower Plan BB Customers are required to be brought to Higher Plan.

v). Special Drive for bringing back Closed BB Connections.

33

2. Action Plans for Increasing Revenue in IV th Quarter

• Pursuing all the existing 250 BB Customers (16253) through IVRS and personal calling for upgradation of plans• Conducting Special Reconnection and Outstanding Settlement Adalath covering all exchanges in the SSA.• With 82 3G sites commissioned, data usage is going to be the high revenue expectations of future. Conducting street melas and educating various data plans and data access method to rural and semi urban masses who are keen to use mobile for browsing to enhance data revenue popularization data252 minimum usages• Enhanced IVRS facility with additional 60 channels for continuous information dissemination to customers to reduce disconnections, increase reconnections • Customer Retention Cell is involving in high level reconnection activities by conducting special reconnection and outstanding realization meetings in each divisions.• Notices were issued to around 12000 closed/disconnnected bb users for reconnection/to bring back them through special settlement plan suggesting most suitable plans for their future use.• Notices were issued to all disconnected/closed landline customers with arrears to bring back them through one time settlement plans so as to enhance the customer base and revenue • Call centres tuned to educate customers for more use of services with ideal plans in all services so that customer attrition is reduced and revenue increased

34

DIVISION EXCHANGE Site name Date

1 Mattannur Mattannur Mattannur Town 08-08-2013

2 Mattanur Kololam Kololam 29-06-2013

3 Mattanur Maloor Sivapuram 16-08-2013

4 Mattanur Keezhoor Iritty

5 Mattanur Ulickal Ulickal

1 Mattanur Pazhassi Ayyallur

2 Mattanur Kakengad Aralam Farm

3 Mattanur Iritty Iritty 2

4 Mattanur Vilamana

5 Mattanur Aralam town

Please canvass 3G connections to a befitting extent in all the newly commissioned 3G / 2G BTSs through one or more of the following : Door to Door to approach in respect of professional Data Users. Mela in and around all Professional Colleges/ Institutions Mini Mela in all newly Commissioned 3G BTS Areas. New CUG among Commerce & Trade Community.                                  

 NEW 3G BTSs Commissioned During 2013 - 2014

NEW 2G BTSs Commissioned During 2013 - 2014

35

GSM : Action Plan for IV th QUARETER i). Pre paid Sale through FRANCHISEEs will be ensured to be increased.

ii). Sale through existing DSAs/Shoppe will be ensured to be increased .

iii). Inactive Retailers and DSAs are to be identified and made active. iv). Adequate number of additional DSAs to be enrolled . vi) .Sale of SIMs on very large scale with Special focus on MNP , through frequent Mela / Road show in all Exchange / New BTS / Low Traffic BTS areas & Professional Institutions.

Best Monthly Achievement ( That was in Dec ) = 19014

Min. Target Set for JAN, FEB & MAR = 3 X 2000036

Steps to be taken to increase Data RevenueSteps to be taken to increase Data Revenue

Promotion of data STV 139 and Post paid Data Plan 125 which offer 1GB .

Popularise Annual plan 1251 which offer 9 GB, Annual Plan 2299 which offer 18 GB and Annual Plan 3299 which offer 30 GB.

Popularise Data STVs of lower denominations among students - STV 14 for 3 days and STV 40 for 7 days

Popularise Data STV bundled with Mobile TV of denominations 291 and 165 to increase data revenue.

Reduced rates of 3G Data Plans when compared with other operators may displayed at CSCs.

37

9. Very Active Involvement of Employees in GSM Prepaid Sale

182 Spouse/Children of Our Staff have been enrolled as DSAs.

Current Year Turn Out Through them : Rs.78 Lakhs.

       48 Employees do CTOPUP SALES under CSR Without

Commission.

38

New 2G Site Under Phase-VII Expansion : Tower Ready Sl.no. SITE NAME DIVISION

1 Manathana2 Mattanur

2 Karetta Mattanur

3 Vaduvankulam Mattanur

4 Veerpad Mattanur

5 Kallumuthirakunnu Mattanur

6 Kaayapanachi Mattanur

7 Chunkakunnu Mattanur

8 Edayannur Mattanur

39

Mobile Expansion : CANDIDATES SITES NOT AVAILBALE ON LEASE/RENT

SITE NAME DIV EXCHANGE

LAND MARK

1 Kootupuzha BridgeMTR Kiliyanthara

Near Kootupuzha Bridge

2 Manakai

MTR Kololam Mudakandi

3Mavady MTR Peravoor Mavady

40

LL Revenue Profile of KANNUR SSA : Positive Impact on Withdrawal of Annual Plans

Billing details for I Quarter Ending 30.06.2013 LL

Class No. Lines Billed Total Revenue Q1 ( Rs. ) ARPU ( Rs.)A 403 18,45,048 1526B 643 15,13,830 785C 24,184 3,89,29,000 537D 44,164 2,38,06,660 180E 41,505 2,86,28,446 230F 2,81,140 6,47,63,914 77

Total 3,92,039 15,94,86,898 136

Billing details for I Quarter Ending 31.12.2013 LLClass No. Of Lines Billed Total Revenue Q3 ( Rs. ) ARPU ( Rs.)

A 311 16,252,24 1742B 718 14,32,478 665C 13,694 1,81,05,669 441D 47,097 2,80,53,981 199E 50,457 3,87,98,248 256F 2,59242 8,03,85,885 103

Total 3,71,519 16,84,01,485 151

41

As on 16 - 01 - 2014DIVISION No. Of Faults Pending

for More than 7 DaysKANNUR P 60TELECHERY P 25TELECHERY T 45CHERUKUNNU 90PAYYANUR 15KANHANGAD 18KANNUR T 27UPPALA 168TALIPARAMBA 65KAZARGOD 129SRK 15MATTANUR 20NILESWER 39

SSA 71642

No. Of Exchanges under Fault of Less Than 7 Days.

Division As on As on As on As on As on

13-12-2013 11-01-2014 27-12-2013 31-12-2013 11-01-2014

SKM 15 17 9 16 18

MTR 13 12 9 13 9

PAY 10 10 13 13 14

KNR T 4 5 10 6 8

KNG 8 15 13 10 9

NLS 11 9

CUU 3 2 5 4 8

TLY T 3 5 3 6 10

KNR P 2 4 4 3 1

TMB 2 2 3 4 6

KZD 1 1 1 3 4

UPL 0 2 0 2 1

TLY P 0 0 1 3 1

61 75 71 94 98 43

Exchanges Which are almost consistently below 7 Days Fault Pendency

As on 13-12-2013 As on 17-12-2013 As on 27-12-2013 As on 31-12-2013 As on 11-01-2014DET NLS ACHIKKANAM ACHIKKANAM ACHIKKANAM ACHIKKANAM ACHIKKANAM

BEEMANADI BEEMANADI KALICHANADUKAM KALICHANADUKAM KADUMENI KADUMENI KADUMENI PERUMBATTA PERUMBATTA PERUMBATTA PERUMBATTA CHITTARIKKAL CHITTARIKKAL CHITTARIKKAL CHITTARIKKAL

DETMTR IRITTY IRITTY IRITTY IRITTY IRITTY KILIYANTHARA KILIYANTHARA KILIYANTHARA KILIYANTHARA KILIYANTHARA ULIYIL ULIYIL ULIYIL ULIYIL ULIYIL ADAKKATHOD ADAKKATHOD ADAKKATHOD ADAKKATHOD ADAKKATHOD KELAKAM KELAKAM KELAKAM KELAKAM KELAKAM KOTTIYOOR KOTTIYOOR KOTTIYOOR KOTTIYOOR KOTTIYOOR POOLAKUTTY POOLAKUTTY POOLAKUTTY POOLAKUTTY

DETPAY KOROM DLC KOROM DLC KOROM DLC RAJAGIRI RAJAGIRI RAJAGIRI RAJAGIRI RAJAGIRI THIRUMENI THIRUMENI THIRUMENI THIRUMENI PERUVAMBA PERUVAMBA PERUVAMBA PERUVAMBA PERINGOME PERINGOME PERINGOME PERINGOME KAKKARA KAKKARA KAKKARA ETTIKULAM ETTIKULAM ETTIKULAM ETTIKULAM KARIVELLUR KARIVELLUR KARIVELLUR KARIVELLUR MATHIL MATHIL MATHIL MATHIL PALAKODE PALAKODE PALAKODE PALAKODE RAMANTHALI RAMANTHALI RAMANTHALI RAMANTHALI RAMANTHALI VELLUR VELLUR VELLUR VELLUR RMT NAVY DLC RMT NAVY DLC RMT NAVY DLC RMT NAVY DLC 44

Exchanges Which are almost consistently below 7 Days Fault Pendency

As on 13-12-2013 As on 17-12-2013 As on 27-12-2013 As on 31-12-2013 As on 11-01-2014

DET NLS ACHIKKANAM ACHIKKANAM ACHIKKANAM ACHIKKANAM ACHIKKANAM

KADUMENI KADUMENI KADUMENI

PERUMBATTA PERUMBATTA PERUMBATTA PERUMBATTA

CHITTARIKKAL CHITTARIKKAL CHITTARIKKAL CHITTARIKKAL

DETMTR IRITTY IRITTY IRITTY IRITTY IRITTY

KILIYANTHARA KILIYANTHARA KILIYANTHARA KILIYANTHARA KILIYANTHARA

ULIYIL ULIYIL ULIYIL ULIYIL ULIYIL

ADAKKATHOD ADAKKATHOD ADAKKATHOD ADAKKATHOD ADAKKATHOD

KELAKAM KELAKAM KELAKAM KELAKAM KELAKAM

KOTTIYOOR KOTTIYOOR KOTTIYOOR KOTTIYOOR KOTTIYOOR

POOLAKUTTY POOLAKUTTY POOLAKUTTY POOLAKUTTY

DETPAY KOROM DLC KOROM DLC KOROM DLC

RAJAGIRI RAJAGIRI RAJAGIRI RAJAGIRI RAJAGIRI

THIRUMENI THIRUMENI THIRUMENI THIRUMENI

PERUVAMBA PERUVAMBA PERUVAMBA PERUVAMBA

PERINGOME PERINGOME PERINGOME PERINGOME

KAKKARA KAKKARA KAKKARA

ETTIKULAM ETTIKULAM ETTIKULAM ETTIKULAM

KARIVELLUR KARIVELLUR KARIVELLUR KARIVELLUR

MATHIL MATHIL MATHIL MATHIL

PALAKODE PALAKODE PALAKODE PALAKODE

RAMANTHALI RAMANTHALI RAMANTHALI RAMANTHALI RAMANTHALI

VELLUR VELLUR VELLUR VELLUR

    RMT NAVY DLC RMT NAVY DLC RMT NAVY DLC RMT NAVY DLC 45

Exchanges Which are almost consistently below 7 Days Fault Pendency

As on 13-12-2013 As on 17-12-2013 As on 27-12-2013As on 31-12-

2013As on 11-01-

2014

DETSKM ARANGAM ARANGAM ARANGAM ARANGAM

ARIVILANJAPOYIL ARIVILANJAPOYIL ARIVILANJAPOYIL ARIVILANJAPOYIL ARIVILANJAPOYIL

PAISAKKARY PAISAKKARY PAISAKKARY PAISAKKARY

IRIKKUR IRIKKUR IRIKKUR IRIKKUR IRIKKUR

AICHERY AICHERY AICHERY AICHERY

PAYYAVOOR PAYYAVOOR PAYYAVOOR PAYYAVOOR

SREEKANDAPURAM

SREEKANDAPURAM

SREEKANDAPURAM

DETTLY MANGATTIDAM MANGATTIDAM MANGATTIDAM

DET TMB PATTUVAM PATTUVAM PATTUVAM PATTUVAM

46

CGMT’s direction for improving Quality of Services

Clearence of Faults should be in the order of priority w.r.to A / B / C / D / E / F Classified Customers , based on ARPU.

Pending Faults are available in the Fault Management Module , 10.44.0.19/CGMT , TM wise with Class Wise / Duration wise. DE / SDE / JTO / MDF should take the list pending faults of each TM after sorting out Class wise / Duration wise on a daily basis And hand over to TMs for fault clearance in the order of priority. Faults should be cleared on Sundays & Holidays.

47

Repeat Complaints (LL+BB) Summary in Q3

SSA>= 5 times >= 10 times >= 20 times >= 30 times

Q2 Q3 Q2 Q3 Q2 Q3 Q2 Q3

ENK 2868 1110 103 51 - 2 - -

CNN 2077 603 64 25 4 - 1 -

CLT 1617 533 54 20 1 - - -

PTA 711 447 22 10 - - - -

TCR 970 431 29 14 1 - - -

KTM 928 369 13 9 - 1 - -

QLN 992 353 27 8 - - - -

TVM 1068 289 28 8 - 1 - -

ALP 774 283 20 11 - - - -

MRX 757 283 17 11 - - - -

PGT 506 178 6 6 - - - -

CIRCLE 13268 4879 383 173 6 4 1 0

48

LL Revenue Profile of Kerala Circle : Positive Impact on Withdrawal of Annual Plans

Billing details for I Quarter Ending 30.06.2013 : Land Line

Class No. Of Lines Billed Total Revenue Q1 ( Rs. ) ARPU ( Rs.)A 3684 3,67,10,843 3322B 7083 1,78,86,927 842C 1,14,998 17,95,11,935 520D 3,75,495 22,11,78,557 196E 3,67,485 25,42,88,462 231F 20,89,036 55,39,46,159 88

Total 2957781 1,26,35,22,883 142

Billing details for III Quarter Ending 30.12.2013 : Land LineClass No. Of Lines Billed Total Revenue Q3 ( Rs. ) ARPU (Rs.)

A 3672 4,06,09,537 3686B 7502 1,71,81,648 763C 1,17,533 17,86,25,303 507D 3,88,364 22,94,33,044 197E 3,75,309 27,52,66,212 244F 20,20,196 63,89,99,300 105

Total 2912576 1,38,01,15,043 158

49

LL Revenue Profile of KANNUR SSA : Positive Impact on Withdrawal of Annual Plans

Billing details for I Quarter Ending 30.06.2013 LL

Class No. Lines Billed Total Revenue Q1 ( Rs. ) ARPU ( Rs.)A 403 18,45,048 1526B 643 15,13,830 785C 24,184 3,89,29,000 537D 44,164 2,38,06,660 180E 41,505 2,86,28,446 230F 2,81,140 6,47,63,914 77

Total 3,92,039 15,94,86,898 136

Billing details for I Quarter Ending 31.12.2013 LLClass No. Of Lines Billed Total Revenue Q3 ( Rs. ) ARPU ( Rs.)

A 311 16,252,24 1742B 718 14,32,478 665C 13,694 1,81,05,669 441D 47,097 2,80,53,981 199E 50,457 3,87,98,248 256F 2,59242 8,03,85,885 103

Total 3,71,519 16,84,01,485 151

50

GSM PREPAID SALE : APRIL - DEC (Amt in Lakhs of Rs. )

TARGET

ACHIEVEMENT ACHIEVEMENT

DIV. 2013-14 Montly APRIL MAY JUNE JULY AUG SEP OCT NOV DEC APR -

DEC %

MTR 354 29.48 28.44 38.35 30.55 34.59 33.44 34.06 28.85 27.62 31.18 287.08 108.21%

CNN T 669 55.75 56.24 59.36 41.47 53.1 62.83 49.12 64.82 66.97 54.08 507.99 101.24%

CNN P 407 33.94 31.88 35.72 31.62 35.29 36.44 33.37 35.28 30.05 31.41 301.06 98.56%

KSZ 689 57.39 51.09 54.76 50.74 56.71 59.78 54.50 62.81 56.29 58.49 505.17 97.80%

PAY 838 69.83 62.40 64.15 55.74 64.95 69.81 65.94 68.78 66.76 64.17 582.71 92.71%

TLY T 277 23.11 16.72 17.75 16.19 18.94 20.59 22.09 21.64 21.73 21.29 176.94 85.06%

SKM 1052 87.64 72.98 83.12 78.52 82.56 77.46 68.61 66.94 64.88 75.05 670.12 84.96%

KNG 368 30.65 26.65 25.33 21.92 25.3 27.28 23.70 26.11 23.99 26.44 226.72 82.18%

TMB 366 30.52 22.30 26.44 26.16 27.57 26.52 23.75 22.89 24.14 19.85 219.62 79.95%

CUU 123 10.27 6.14 7.62 9.45 9.96 9.73 9.22 7.04 7.23 6.69 73.08 79.05%

NLS 641 53.42 39.06 40.34 36.95 40.01 42.49 41.62 40.18 40.01 43.88 364.53 75.83%

UPL 332 27.70 18.47 19.94 17.93 20.06 20.81 18.57 20.45 20.14 20.45 176.82 70.93%

TLY P 206 17.19 10.48 10.45 10.17 11.98 13.12 11.56 11.24 10.87 13.25 103.12 66.67%

SSA6323 527.9 442.8 483.3 427.4 481.0 500.3 456.1 477.0 460.7 466.2 4194.9 88.46%51

Prepaid Revenue from CSCs of Mattanur Division

Division CSC TARGET Achievement %

    (Whole Year) Apr- Dec 2013 Achievement

MTR

Mattanur 196 125.84 85.61%

Peravoor 7 2.86 54.48%

Iritty 159 158.51 132.92%

362 287.21 105.79%52

Faults Pending for more than 7 Days Mattanur Div.Sub Div Exchange Booked date Phone No

1 SDEGPRV KAKKAYANGAD 22-12-2013 05:54 0490-2458742 2 24-12-2013 07:21 0490-2458562 3 25-12-2013 08:30 0490-2458326 4 25-12-2013 19:06 0490-2457041 5 27-12-2013 20:30 0490-2457533 6 07-01-2014 19:44 0490-2457312 7 08-01-2014 11:03 0490-2458049 8 PERAVOOR 25-12-2013 19:24 0490-2445871 9 26-12-2013 23:15 0490-2446679

10 02-01-2014 12:12 0490-2447150 11 06-01-2014 15:34 0490-2446829 12 07-01-2014 12:58 0490-2447089 13 SDOTMTR KOLOLAM 07-01-2014 20:10 0490-2486396 14 08-01-2014 10:49 0490-2487026 15 08-01-2014 10:50 0490-2485575 16 08-01-2014 18:21 0490-2487173 17 08-01-2014 20:06 0490-2484117 18 MALUR 07-01-2014 14:52 0490-2400658 19 MATTANNUR 01-01-2014 13:47 0490-2472752 20 03-01-2014 12:30 0490-2473489 21 04-01-2014 19:19 0490-2474725 22 07-01-2014 21:24 0490-2474787 23 08-01-2014 18:13 0490-2472326 53

Expansion of LL Network in HIGH REVENUE POCKETs

Apartment / Flat / Villas No. of Rooms Pillar No

CABLE required in Metre

100 Pr 50 Pr 20 Pr

18 Hilal Shopping Mall 193 IZ 500 250 100

19S & S Shopping Mall, Near Bus Stand, Mattanur 33 31 300 200 100

20 International Airport, Mattanur 100 New Pillar 6000 2500 1200

326 6800 2950 1400

54

Details of capturing of E-mail ID

SSA

As on 01.01.2014

No. of connections Customers Having Email Id

% of Customers having Email Id

THRISSUR 321229 83802 26.09

ERNAKULAM 415557 76679 18.45

KOZHIKODE 252141 42594 16.89

MALAPPURAM 241446 37173 15.40

PATHANAMTHITTA 148884 14643 9.84

PALGHAT 147027 14354 9.76

KOTTAYAM 212054 16849 7.95

KOLLAM 240022 18787 7.83

TRIVANDRUM 282389 19238 6.81

KANNUR 360723 20974 5.81

ALLEPPEY 194558 8346 4.29

Total 2816030 353439 12.5555

E – mail Updation Pending : MTR

Exchange DELs Pending Percentage Class wise pending

A B C D E/F

EDOOR  1142 1077 94.31 1 2 44 96 934VANIYAPPARA  624 590 94.55 2 3 24 66 495IRITTY  2549 2408 94.47 3 26 189 397 1793KACHERIKADAVU  141 135 95.74 0 0 4 16 115KILIYANTHARA  1468 1407 95.84 1 2 68 201 1135ULIYIL  1428 1354 94.82 2 8 46 125 1173ADAKKATHOD  417 411 98.56 0 0 3 41 367KAKKAYANGAD  986 961 97.46 1 2 27 106 825KELAKAM  2140 2059 96.21 1 6 97 335 1620KOTTIYOOR  863 805 93.28 1 2 24 115 663PERAVOOR  3155 2986 94.64 3 10 109 371 2493POOLAKUTTY  418 402 96.17 0 1 16 66 319KOLOLAM  2765 2616 94.61 5 6 70 307 2228MALUR  935 896 95.83 1 2 18 85 790MATTANNUR  3084 2747 89.07 2 20 193 563 1969PAZHASSI  847 795 93.86 1 5 38 152 599THILLANKERY  898 859 95.66 1 0 7 60 791

25122 23722 94.43 25 96 1023 3245 1933356

Details of capturing of Mobile Numbers

SSA

As on 01.01.14

No. of connections Customers

Having Mobile Number

% of Customers having Mobile

Number

THRISSUR 321229 287104 89.38

ERNAKULAM 415557 365850 88.04

PATHANAMTHITTA 148884 122856 82.52

KANNUR 360723 285702 79.20

PALGHAT 147027 116156 79.00

KOZHIKODE 252141 196131 77.79

MALAPPURAM 241446 185201 76.70

KOTTAYAM 212054 156408 73.76

KOLLAM 240022 175957 73.31

ALLEPPEY 194558 135402 69.59

THIRUVANANTHAPURAM 282389 192276 68.09

Total 2816030 2219043 78.8057

Details of capturing of Mobile Numbers

DIVISION DELs Pending % Pendency

Class wise pending

A B C D E/F

KNR 27797 12149 43.71% 49 470 1972 3127 6531TLY P 25327 3347 13.22% 8 60 202 575 2502KNR T 27109 5288 19.51% 12 50 344 1106 3776CUU 29255 6631 22.67% 17 41 250 988 5335KNG 26623 5558 20.88% 4 27 290 640 4597KZD 27343 7891 28.86% 6 36 277 689 6883MTR 25122 5033 20.03% 10 26 190 511 4296NLS 32802 4741 14.45% 4 3 86 331 4317PAY 30969 4884 15.77% 4 51 278 722 3829SRK 22755 3618 15.90% 6 5 55 217 3335

TLY T 38267 5102 13.33% 11 18 151 590 4332TMB 23836 3094 12.98% 10 28 133 436 2487UPL 21674 2694 12.43% 1 10 48 111 2524

358879 70030 19.51% 142 825 4276 10043 5474458

Details of capturing of Mobile Numbers

Exchange DELs Pending % Pendency

Class wise pending

A B C D E/F

KAKKAYANGAD  986 430 43.61% 1 0 15 43 371KELAKAM  2140 743 34.72% 1 6 29 110 597POOLAKUTTY  418 124 29.67% 0 0 4 10 110ARALAM  1262 372 29.48% 0 0 11 37 324KOTTIYOOR  863 254 29.43% 1 2 5 29 217PERAVOOR  3155 916 29.03% 3 7 51 112 743EDOOR  1142 256 22.42% 1 0 6 8 241IRITTY  2549 508 19.93% 0 6 39 61 402KILIYANTHARA  1468 285 19.41% 1 0 5 17 262ULIYIL  1428 255 17.86% 2 3 5 18 227VANIYAPPARA  624 89 14.26% 0 1 3 3 82KOLOLAM  2765 328 11.86% 0 1 9 24 294MALUR  935 104 11.12% 0 0 1 7 96THILLANKERY  898 77 8.57% 0 0 1 3 73KACHERIKADAVU  141 11 7.80% 0 0 0 0 11MATTANNUR  3084 228 7.39% 0 0 5 27 196ADAKKATHOD  417 28 6.71% 0 0 0 1 27PAZHASSI  847 25 2.95% 0 0 1 1 23

MTR 25122 5033 20.03% 10 26 190 511 429659

LANDLINE WORKING STATUS as on 16/01/2014

Total Landline working 358876

OG Barred due to Non- Payment 7677

IG Barred due to Non- Payment 294

Suspend Barred due to Non- Payment 25406

Total Disconnection 33377

Percentage Disconnection 9.30

Active Landline Connections 325499

60

LANDLINE WORKING STATUS (Division wise) as on 16/01/2014

Rank Division Total Landlines

OG barred - NP

IG barred - NP

Suspend - NP

Total Discn

% Disconn Active

1 DET KSZ 27343 892 46 3502 4440 16.24 22903

2 DET NLS 32802 935 84 3803 4822 14.70 27980

3 DET UPL 21674 759 0 2306 3065 14.14 18609

4 DET SKM 22755 587 1 2121 2709 11.91 20046

5 DET KNG 26623 658 39 2072 2769 10.40 23854

6 DET MTR 25121 739 4 1753 2496 9.94 22625

7 DET PAY 30968 383 11 2198 2592 8.37 28376

8 DET TMB 23836 550 5 1211 1766 7.41 22070

9 DET CUU 29255 531 25 1408 1964 6.71 27291

10 DEP KNR 27797 228 18 1511 1757 6.32 26040

11 DET TLY 38266 526 12 1881 2419 6.32 35847

12 DEP TLY 25327 384 24 889 1297 5.12 24030

13 DET CNN 27109 505 25 751 1281 4.73 25828

SSA Total 358876 7677 294 25406 33377 9.30 32549961

LANDLINE WORKING STATUS as on 16/01/2014 - MATTANUR Division

Div. Exchange Total DEL OG barred - NP IG barred - NP Suspend - NP Total Discn % Disconn Active

MTR

KACHERIKADAVU 141 0 0 28 28 19.86 113

KAKKAYANGAD 986 9 0 173 182 18.46 804

KILIYANTHARA 1468 90 0 129 219 14.92 1249

ULIYIL 1428 115 0 94 209 14.64 1219

MALUR 935 3 0 131 134 14.33 801

EDOOR 1142 11 0 143 154 13.49 988

ARALAM 1262 52 0 117 169 13.39 1093

VANIYAPPARA 624 32 0 39 71 11.38 553

THILLANKERY 898 13 0 83 96 10.69 802

POOLAKUTTY 418 4 0 37 41 9.81 377

IRITTY 2549 62 0 167 229 8.98 2320

KOLOLAM 2765 16 0 226 242 8.75 2523

PERAVOOR 3155 143 0 107 250 7.92 2905

KOTTIYOOR 863 40 0 24 64 7.42 799

PAZHASSI 847 42 3 16 61 7.20 786

MATTANNUR 3083 84 1 132 217 7.04 2866

ADAKKATHOD 417 17 0 7 24 5.76 393

KELAKAM 2140 6 0 100 106 4.95 2034Division Total 25121 739 4 1753 2496 9.94 22625

SSA Total 358876 7677 294 25406 33377 9.30 32549962

BROADBAND LOADING STATUS - as on 16/01/2014 (DIVISION WISE)

Division Total Land lines Total Active Land lines

Total Broadband

ConnsBB Penetration DSLAM Spare

Cap

DET UPPALA 21674 18609 2623 12.10 2761

DET THALASSERI 38266 35847 6191 16.18 2433

DET KASARGOD 27343 22903 4667 17.07 3949

DET KANHANGAD 26623 23854 4732 17.77 1948

DET SREEKANDAPURAM 22755 20046 4153 18.25 2007

DET TALIPARAMBA 23836 22070 4491 18.84 2685

DET NILESWARAM 32802 27980 6269 19.11 3147

DET MATTANUR 25121 22625 5166 20.56 1858

DET PAYYANNUR 30968 28376 6990 22.57 3754

DET CHERUKUNNU 29255 27291 6946 23.74 3398

DET KANNUR 27109 25828 6731 24.83 3677

DEP THALASSERI 25327 24030 6617 26.13 4303

DEP KANNUR 27797 26040 9335 33.58 3391

SSA Total 358876 325499 74911 20.87 3931163

BROADBAND LOADING STATUS - as on 16/01/2014 (MATTANUR Division)

Division Exchange Total LL DEL Total Active DEL

Total Broadband Conns

BB Penetration

DSLAM Spare Cap

MTR

THILLANKERY 898 802 96 10.69 120ADAKKATHOD 417 393 56 13.43 8POOLAKUTTY 418 377 60 14.35 36MALUR 935 801 151 16.15 17KAKKAYANGAD 986 804 164 16.63 44ULIYIL 1428 1219 245 17.16 35KOLOLAM 2765 2523 521 18.84 151KILIYANTHARA 1468 1249 283 19.28 149PERAVOOR 3155 2905 609 19.30 159EDOOR 1142 988 230 20.14 50KOTTIYOOR 863 799 174 20.16 42PAZHASSI 847 786 171 20.19 45KELAKAM 2140 2034 456 21.31 48ARALAM 1262 1093 269 21.32 11VANIYAPPARA 624 553 149 23.88 59KACHERIKADAVU 141 113 35 24.82 29MATTANNUR 3083 2866 796 25.82 692IRITTY 2549 2320 701 27.50 163DET MATTANUR 25121 22625 5166 20.56 1858

SSA Total 358876 325499 74911 20.87 3931164

CNN SSA - DIVISIONWISE LANDLINE ORDERS ANALYSIS

Division Pending TNF Total 0-7 Days7-30 Days

1-3 Months

3-6 Months

6-9 Months

9-12 Months

1-2 Years

KASARAGOD 309 27 336 48 90 76 64 21 6 4

 TELLICHERRY T 241 23 264 37 56 73 41 28 6 0

DET KANNUR 226 24 250 25 38 54 47 55 7 0

UPPALA 155 63 218 7 28 27 37 29 19 8

CHERUKUNNU 167 20 187 13 45 47 38 23 1 0

TALIPARAMBA 139 19 158 20 39 49 24 6 1 0

TELLICHERRY P 132 11 143 14 53 53 6 5 1 0

MATTANNUR 96 36 132 31 35 18 11 1 0 0

DEP KANNUR 119 5 124 19 48 23 28 1 0 0

KANHANGAD 86 36 122 12 24 20 30 0 0 0

PAYYANNUR 94 9 103 8 35 21 28 2 0 0

SRK 76 13 89 19 36 17 4 0 0 0

NILESWAR 80 5 85 14 23 16 5 9 5 8

  1920 291 2211 267 550 494 363 180 46 20

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PENDING NPC WORK ORDERs

EXCH Pending TNF Total 0-7 Days7-30 Days

1-3 Months

3-6 Months

6-9 Months

MATTANNUR 44 29 73 6 15 13 9 1

PERAVOOR 22 5 27 13 6 2 1 0

ARALAM 20 1 21 7 11 1 1 0

IRITTY 10 1 11 5 3 2 0 0

  96 36 132 31 35 18 11 1

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Percentage of Reconnection against OGB in Kerala Circle (As on 01.01.2014)

67

68

ERCS 2013'14 - PERFORMANCE OF GROUPS (as on 17-01-2014)

Sl. No. Group Target Points Points Achieved

Achieved (%) Revenue

1 DGMMKTG  31920 9620 30.14 20822002 DGMF  20165 5571 27.63 11139503 DETSKM  18480 4977 26.93 11148754 DETCNN 23800 6395 26.87 15726005 DETMTR 20160 4981 24.71 10542756 DETCUU 19320 4656 24.10 12620007 DETUPL 21000 4765 22.69 9739258 DETPAY 22120 4917 22.23 10879509 DETKNG 20720 4444 21.45 1052775

10 DEPKSZ 27440 5678 20.69 118017511 DETNLS 31080 6013 19.35 148287512 DETTLY 25480 4244 16.66 103580013 DETTMB 17640 2396 13.58 58125014 DEPKNR 18648 1878 10.07 51430015 DEPTLY 24080 2037 8.46 57655016 DGMA 35447 1872 5.28 402600

Total 377500 74444 19.72 17088100

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ERCS - Product / Service Marketed – Mattanur DivisionProduct / Service Point No. of conns. Total Points

LL / PCO 1 183 183

Reconnection 1 168 168

New BB (<500) 1 87 87

New BB (>500) 3 343 1029

Mobile conns 1 2004 2004

MNP 2 668 1336

WiMAX 4 2 8

Data Card 2 1 2

DSA Regn 3 3 9

BB Plan change 2 75 150

OS dues collection 1 5 5

Staff C-Top-up 10 0 0

Total 4981

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Sl. No. Office Name & Desgn Points 1 SDEKLK SUMEESH C S,TTA 5732 SDEGPRV JOSEPH .MV,TM 4003 SDEGPRV VIJAYAN.K,SR. TOA 3344 SDEKLK PAULSON GEORGE ,JTO 2455 SDEGALM MANOJKUMAR .V.K,JTO 2236 SDOTMTR SIYAD K.P.,JTO 2007 SDEIDITY CHANDRAN TTA 1928 SDEKLK MOHANAKUMAR.TM 1899 SDEIDITY DAMODARAN V V ,TM 178

10 SDEKLK PRAKASHAN.K,TM 15011 SDOTMTR RAJIL KANTH.P,TM 14912 SDEGITY NARAYANAN K M,JTO 13713 SDOTMTR JAYAPRAKASH,TTA 13414 DETMTR ABHIMANUE,SR. TOA 12715 DETMTR PHAREED M K,SDE 11616 SDEGPRV ANTONY.MV,TM 8817 SDEGITY JANARDHANAN K V,TM 8218 SDEGPRV SEBASTIAN C J,SR. TOA 8119 SDEIDITY VINOD KUMAR M,JTO 6620 SDOTMTR SHAJU. M.K.,TM 66

71

Sl. No. Office Name & Desgn Points 21 SDEGITY DEVADASAN K,TM 6322 SDOTMTR REMESHAN.C.M,TM 6323 SDOTMTR MANOJ KP,TM 5724 SDEKLK SREEDHARAN.O,TM 5625 SDEGALM MOHANAN .P,TM 5326 SDEGPRV MATHAI V K,TM 5327 SDOTMTR SANALKUMAR. A.K.,TM 5128 DETMTR BIJESH KUMAR P,SDE 4529 SDEGITY JAYAPRAKASHAN K,TM 4530 SDEGPRV RAJEEVAN VK,TM 4131 SDEGALM MANOJ K.P,TM 3832 SDEKLK MANOHARAN P.V,TM 3833 DGM CHACKOCHAN M P,SDE 3734 SDEGPRV HAREENDRAN.O,TM 3435 SDOTMTR KUNHIKANNAN. E.C.,TM 3336 SDOTMTR PRAKASHAN. P.,TM 3337 SDEGPRV SREENIVASAN PK,TM 3238 SDEGITY DEEPAK C K,TTA 3139 SDOTMTR NARAYANAN. P. II,TM 3140 SDEGITY BALAKRISHNAN,TM 3041 SDEKLK MATHEW SEBASTIAN,TM 30

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Sl. No. Office Name & Desgn Points 42 SDOTMTR RENJU KRISHNAN,JTO 2943 SDOTMTR PURANDARAKSHAN,TM 2844 SDEGALM BALAKRISHNAN .T,TM 2445 SDEGPRV MOHANAN.K 1,TM 2446 SDEGALM RAJEEVAN .N,TM 2347 DETMTR SURENDRAN.C.P,SDE 2148 SDEGITY KISHORE KUMAR T,TM 2149 SDOTMTR VINOD KUMAR. M.K.,TM 2150 SDEGALM JYOTHI JAWAHAR,TTA 1951 SDOTMTR RAJAN. K.V. I,TM 1752 SDEGITY ASOKAN T ,TM 1553 SDOTMTR ASOKAN V,TTA 1454 SDEGITY RAJAN V ,TM 1355 SDOTMTR SURESH BABU. P.,TM 1356 SDEGALM SASEENDRAN .K.K,TM 1257 SDEGITY RADHAKRISHNAN A ,TM 1158 SDEIDITY PARVATHY M P ,SR. TOA 1059 SDOTMTR SATHYAN ,DRIVER 1060 SDEGALM RAJAN .P III,TM 961 SDEIDITY VILASINI.K.K,SR. TOA 862 SDEKLK KRISHNAN.KM,TM 763 SDEGPRV SIVADASAN TK,TM 364 SDECML PREMAVATHI.C,SR. TOA 265 SDOTMTR VALSAN. N,TM 266 SDOTMTR PRAMOD KUMAR K,TM 1

Thank You

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