meet generation edge: the newest group of consumer spenders by ian pierpoint - presented at insight...

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EDG E THE WORLD IS ABOUT TO GET UNDERSTANDING A NEW GENERATION MARCH, 2013

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Meet the post-Millennials, Generation Edge—the children of Gen-X parents who’ve only known a world teetering on the brink of economic, political and environmental collapse. The Edge is reactionary, it’s the result of being forced to carve an identity out of uncertainty and complexity. Unlike their Millennial cousins, Generation Edge is more realistic, resilient and resourceful and these characteristics will have a huge impact on your business going forward. The Sound Research, www.thesoundresearch.com, a strategic research and brand consultancy, has coined the term for those born from 1995 until now – Generation Edge (www.generationedge.com). This newest group of consumers to come of age are the children of Generation X and grandchildren of Boomers. Gen-Edge stands on the edge of political and economic collapse, and the days of the self-entitlement of their older cousins, The Millennials, are no more. Gen-Edge goals and aspirations are being anchored in a new reality. These young men and women are wise beyond their years to give themselves the edge they need to face the world’s uncertain future. The Sound experts found that with parents living through a recession and no guarantee of higher education, when it comes to making it, Gen-Edge is not expecting it to be easy. They don’t mind sparing a little elbow grease to make things happen. They are stepping up to the plate and forming a unique identity out of uncertainty and complexity. They have seen 9/11, war, serial natural disasters, foreclosures, celebrity public meltdowns – all live, then again on video on demand – and lived to tweet about it. Gen-Edge ‘coolness’ comes from their ability to roll with the punches from the get-go. This new generation has got a lot of character – they are realistic, resilient and resourceful. Millennials grew up believing they were going to be the next billionaire or social media founder. Whereas, the world Gen-Edge is growing up in … well, let’s just say optimism is in short supply. Using a methodology of online engagement, video diaries and experts, The Sound determined that Gen-Edge is fast-tracking their lives – putting them well on their way to becoming one of the largest (*74 million and counting) and most influential group of consumers ever. What does this mean for advertisers and marketers? A specialist in understanding “growing up” at whatever age that happens, Ian Pierpoint of The Sound will tell you.

TRANSCRIPT

Page 1: Meet Generation Edge: The Newest Group Of Consumer Spenders by Ian Pierpoint - Presented at Insight Innovation eXchange LATAM 2013

EDGE THE WORLD IS ABOUT TO GET

UNDERSTANDING A NEW GENERATIONMARCH, 2013

Page 2: Meet Generation Edge: The Newest Group Of Consumer Spenders by Ian Pierpoint - Presented at Insight Innovation eXchange LATAM 2013

LIVING IN A MILLENNIAL WORLD…

WHAT MAKES

THE SOUND HEADED TO UK, CANADA, AND USA TO EXPLORE THE NEXT GENERATION OF CONSUMERS…

THE YOUNGEST MILLENNIAL IS NOW 19…

A NEW GENERATION ARE COMING AND WE NEED TO UNDERSTAND THEM

Page 3: Meet Generation Edge: The Newest Group Of Consumer Spenders by Ian Pierpoint - Presented at Insight Innovation eXchange LATAM 2013

MILLENNIALS RULED THE WORLD...A LARGE & INFLUENTIAL GENERATIONAL COHORT, MILLENNIALS ARE DEFINED BY CRISES AND OPPORTUNITY... AND BOOMER PARENTS

OPTIMISTIC

CONFORMIST ACHIEVEMENT

OBSESSED

TECHNOLOGYASPIRANTS

IDEALISTIC FUTURE

FOCUSED

COLLABORATIVEEXTENDED

ADOLESCENCE

BORN BETWEEN 1980 AND 1994& 76 MILLION STRONG

Page 4: Meet Generation Edge: The Newest Group Of Consumer Spenders by Ian Pierpoint - Presented at Insight Innovation eXchange LATAM 2013

BORN FROM 1995 TO PRESENT

75 MILLION& COUNTING

BUYING POWER OF $312.3 BILLION & INFLUENCE $600

BILLION IN FAMILY SPENDING

AND A GENERATION VERY DIFFERENT TO

MILLENNIALS...

THE WORLD OF MARKETING, INNOVATION & RESEARCH IS

ABOUT TO CHANGE.

INTRODUCINGGENERATION EDGE...

1. WILLIAMS K. (2010) Marketing to the generations

1

Page 5: Meet Generation Edge: The Newest Group Of Consumer Spenders by Ian Pierpoint - Presented at Insight Innovation eXchange LATAM 2013

WHAT’S GIVEN THIS GENERATION EDGE?CONTEXT SHAPED A NEW GENERATIONS VALUES AND ASPIRATIONS

A GENERATION BORN INTO A WORLD ON THE EDGE OF COLLAPSE... THEY IN TURN NEED EDGE TO SURVIVE

ECONOMY SOCIAL

TECHNOLOGYPOLITICAL

Page 6: Meet Generation Edge: The Newest Group Of Consumer Spenders by Ian Pierpoint - Presented at Insight Innovation eXchange LATAM 2013

WHAT MAKES EDGE?THE ECONOMY

Page 7: Meet Generation Edge: The Newest Group Of Consumer Spenders by Ian Pierpoint - Presented at Insight Innovation eXchange LATAM 2013

IT’S THE ECONOMY STUPIDGENERATION EDGE TEENS HAVE ONLY KNOWNRECESSION & BLEAK GROWTH…

1987 1990 1995

REAL GDP GROWTH // US ECONOMY

SOURCE: IMF

-2

0

2

4

-4

2000 2005 2010

MILLENNIAL FORMATIVE YEARS GENERATION EDGE FORMATIVE YEARSVS.

“IT’S REALLY HARD FOR PEOPLE IN MY GENERATION NOT TO FEEL COMPLETELY DEFEATED BY THIS

ECONOMY.”UNEMPLOYED COLLEGE GRAD// BLOGGER LANCE FULLER, 26 NEW YORK TIMES // 18 DECEMBER 2012

POSITIVE GROWTH

NEGATIVE GROWTH

Page 8: Meet Generation Edge: The Newest Group Of Consumer Spenders by Ian Pierpoint - Presented at Insight Innovation eXchange LATAM 2013

IT’S THE ECONOMY STUPID

A COFFEE SHOP IN THE UK HAD 1,700 APPLICANTS FOR EIGHT JOBS—OR 212 APPLICATIONS FOR EACH

POSITIONDaily Mail // February 19, 2012

GENERATION EDGE ARE HAVING TO GROW UP FAST ANDBE REALISTIC ABOUT THEIR FUTURE

"AFTER 16 YEARS OF ECONOMIC PROSPERITY, THEPROBABILITY IS THIS GENERATION WILL HAVE EXPERIENCED QUITE SIGNIFICANT ECONOMIC

TURMOIL BEFORE THEY GET TO ADULTHOOD AND IT’S GOING TO MAKE THEM A LITTLE MORE

MEASURED, RESERVED AND CONSERVATIVE."BERNARD SALT, KPMG DEMOGRAPHER

Page 9: Meet Generation Edge: The Newest Group Of Consumer Spenders by Ian Pierpoint - Presented at Insight Innovation eXchange LATAM 2013

ECONOMIC IMPACT ON EDGEUNLIKE MILLENNIALS, GENERATION EDGE ARE BEING FORCED TO THINK OF ALTERNATIVE WAYS OF MAKING IT IN THE WORLD… MAKING THEM RESOURCEFUL

“WHERE PREVIOUS GENERATIONS HAD TO RELY ON A PARENT OR TEACHER OR SUPERVISOR TO EXPLAIN SOMETHING, THIS GENERATION ISN'T

BOUND BY THOSE CONSTRAINTS AND CAN ACCESS THE INFO THEY NEED WHEN THEY NEED

IT AND GET TO WORK.”MARKETING TO THE GENERATIONS // K.WILLIAMS // 2010

Page 10: Meet Generation Edge: The Newest Group Of Consumer Spenders by Ian Pierpoint - Presented at Insight Innovation eXchange LATAM 2013

WHAT MAKES EDGE?UNIQUE PARENTING &EDUCATIONAL CONTEXT

Page 11: Meet Generation Edge: The Newest Group Of Consumer Spenders by Ian Pierpoint - Presented at Insight Innovation eXchange LATAM 2013

PARENTING MATTERS

“I WANT MY CHILDREN TO BELIEVE IN

THEMSELVES, ACHIEVE GREAT THINGS... AND

I’LL BE THERE TOHELP THEM ALL THE

WAY”BOOMER PARENT

“I DON’T EXPECT LIFE TO BE EASY FOR HIM,

BUT I THINK I’VE GIVEN HIM

THE TOOLS; THE REST IS UP TO HIM”

GEN-X PARENTS

VS.

UNLIKE MILLENNIALS AND THEIR OPTIMISTIC BOOMERPARENTS, GENERATION EDGE ARE BEING RAISED BY GEN-X

GEN-X PARENTS ARE

CYNICAL, CHALLENGING, & PREPARING

BOOMERPARENTS ARE OPTIMISTIC,

EMPOWERING, & HELICOPERTING

Page 12: Meet Generation Edge: The Newest Group Of Consumer Spenders by Ian Pierpoint - Presented at Insight Innovation eXchange LATAM 2013

SCHOOLING FOR LIFEGEN-EDGE HAVE BEEN BROUGHT UP IN AN EDUCATIONAL SYSTEM THAT EMPHASIZES THE PRACTICAL VS. THEORETICAL. EXPECT CALLS FOR EVEN MORE REFORM TO READY THEM FOR THE ‘REAL’ WORLD…

“IT IS NO SECRET THIS SYSTEM OF STANDARDIZED TESTING IS TURNING US INTO MINDLESS DRONES. A STUDENT CAN BE VERY BOOK SMART AND PASS THEIR MCAT. BUT DOES THIS MEAN THEY HAVE

WHAT IT TAKES TO SAVE A LIFE?

AND NO, THROWING A FEW iPADS IN THE MIX ISN’T GOING TO CUT IT“

BEHSHID BEHROUZI, Gr. 10 Student, TEDX WINCHESTER TEACHERS, 2013

Page 13: Meet Generation Edge: The Newest Group Of Consumer Spenders by Ian Pierpoint - Presented at Insight Innovation eXchange LATAM 2013

WHAT MAKES EDGE?INSTITUTIONAL COLLAPSE

Page 14: Meet Generation Edge: The Newest Group Of Consumer Spenders by Ian Pierpoint - Presented at Insight Innovation eXchange LATAM 2013

INSTITUTIONAL TRUST COLLAPSE

THE TARP BILL SAW $475 BILLION PAID TO BANKS, INSURANCE

COMPANIES AND CORPORATIONS

US CAR INDUSTRY RECEIVED $24.9 BILLION DOLLAR

BAILOUT

BILLIONS PAID IN BONUSES TO BANKERS SINCE BAILOUT

FACEBOOK PAID NO INCOME & FEDERAL TAXES IN 2012

DESPITE HUGE PROFITS AND RECEIVED $429 MILLION

REFUND

OVER 25 MILLION HOMES REPOSSESSED OR FORECLOSED

ON SINCE 2007

7 MILLION JOBS LOST DURING RECESSION (US)

MEDIAN HOUSEHOLD INCOME HAS DROPPED 8.2% SINCE 2009

GLOBAL INCOME TAX RATES HAVE BEEN INCREASING

SINCE 2008

“I THINK WHAT PEOPLE OFTEN FORGET IS THIS ALL HAPPENED BEFORE. MY GENERATION [GEN-X] NEVER HAD IT EASY—WE GREW UP IN TOUGH TIMES TOO ...

BUT WE SURVIVED AND SO WILL OUR KIDS.Parent OF GEN-EDGE // CHICAGO // Ethnography Interview

“THEM”

“US”VS

Page 15: Meet Generation Edge: The Newest Group Of Consumer Spenders by Ian Pierpoint - Presented at Insight Innovation eXchange LATAM 2013

UNLIKE MILLENNIALS, GENERATION EDGE AREN’T CONFORMIST AND ACTIVELY CHALLENGE INSTITUTIONS & BRANDS … THEY’RE FOCUSED REFORMISTS

“DURING OCCUPY WALL STREET A BROOKLYN MOTHER ORGANIZED A SLEEPOVER FOR MORE

THAN 80 PARENTS AND THEIR CHILDREN. MANY BELIEVED THEY MUST SEIZE THIS "TEACHABLE MOMENT" TO EDUCATE THEIR KIDS ON INCOME

EQUALITY AND THE RIGHT TO PROTEST.” CNN BLOG // APRIL, 2012

INSTITUTIONAL TRUST COLLAPSE IMPACT ON EDGE

Page 16: Meet Generation Edge: The Newest Group Of Consumer Spenders by Ian Pierpoint - Presented at Insight Innovation eXchange LATAM 2013

WHAT MAKES EDGE?TECHNOLOGY

Page 17: Meet Generation Edge: The Newest Group Of Consumer Spenders by Ian Pierpoint - Presented at Insight Innovation eXchange LATAM 2013

TECHNOLOGY IS A TOOLFOR GENERATION EDGE, TECHNOLOGY JUST IS…THEY‘VE NEVER KNOWN A WORLD WITHOUT IT AND INNOVATION IS EXPECTED

"TECHNOLOGY DOESN'T MAKE ME WHO I AM, IT LETS ME BE WHO I AM."

JILL // 16, CHICAGO // SOUNDING BOARD PARTICIPANT

“I AM BETTING THAT THE POST-MILLENNIALS WILL NOT BE

AS ENAMOURED WITH TECHNOLOGY, MULTI-TASKING, COLLABORATION, SELF-PROMOTION AND

OTHER TRAITSWE IDENTIFY WITH KIDS TODAY.”

ROB SALKOWITZ, AUTHOR OF GENERATION BLEND & YOUNG WORLD RISING

Page 18: Meet Generation Edge: The Newest Group Of Consumer Spenders by Ian Pierpoint - Presented at Insight Innovation eXchange LATAM 2013

WHAT’S COMING?

Page 19: Meet Generation Edge: The Newest Group Of Consumer Spenders by Ian Pierpoint - Presented at Insight Innovation eXchange LATAM 2013

A NEW & DIFFERENT GENERATION

IDEALISTIC

CONFORMIST

ACHIEVEMENT OBSESSED

TECHNOLOGY ASPIRANTS

FUTURE FOCUSED

COLLABORATIVE

EXTENDED ADOLESCENCE

REALISTIC

REFORMIST

ACHIEVEMENT REDEFINED

TECHNOLOGY USERS

NOW FOCUSED

INDIVIDUAL

ACCELERATED ADULTHOOD

MILLENNIAL GENERATION EDGE

ENTITLED HARD WORKING

VS.

Page 20: Meet Generation Edge: The Newest Group Of Consumer Spenders by Ian Pierpoint - Presented at Insight Innovation eXchange LATAM 2013

WHAT DOES THIS MEANFOR BRANDS?

Page 21: Meet Generation Edge: The Newest Group Of Consumer Spenders by Ian Pierpoint - Presented at Insight Innovation eXchange LATAM 2013

WHAT THIS MEANS FOR BRANDSCONNECTING WITH GENERATION EDGE WILL BE VERY DIFFERENT TO MILLENNIALS...

“MARKETING TO MILLENNIALS RESULTED IN ANENDLESS QUEST FOR BRAND AUTHENTICITY.

GENERATION EDGE WILL BE ENGAGED BYANOTHER ‘A’ WORD. The ALTERNATIVE.”

IAN PIERPOINT, PRESIDENT THE SOUND

THE BRANDS THAT WILL THRIVE WILL BE THE BRANDS THAT APPLY EDGE TO THEIR STRATEGY.

THE WORLD IS ABOUT TO CHANGE…

DOES YOUR POSITIONING ALIGN WITH EDGE’S ALTERNATIVE

ASPIRATIONS?

DOES YOUR INNOVATION STRATEGYMEET EDGE’S NEED TO SURVIVE?

DOES YOUR COMMUNICATION HAVE ENOUGH EDGE TO GET NOTICED?

Page 22: Meet Generation Edge: The Newest Group Of Consumer Spenders by Ian Pierpoint - Presented at Insight Innovation eXchange LATAM 2013

THE WORLD IS ABOUT TO GET EDGE:

UNDERSTANDING A NEW GENERATION

THE SOUND PARTNERSHIP STUDY // MARCH 2013www.thesoundresearch.com