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Medicare Advantage OverviewMARCH 2019
Agenda
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Overview & History1. MACRO DRIVERS Medicare Advantage2. Trends3. Basics: MA payment & contract schedule4. How to THRIVE5. Risk adjustment6. Stars7. Regulatory flexibility8. New entrants
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Overview: Managed Care History
1973 – HMO Act of 1973- federal funds and policy available
2003 – Medicare Modernization Act – Medicare Advantage changes increased rates and established Part D drug benefit and HSAs
2010 – Affordable Care Act (ACA) – significant changes to increase access and create incentives focuses on quality and value based health care
2012 – ACA upheld by Supreme Court but changed Medicaid provisions
2015 – Medicare Access and CHIP Reauthorization Act of 2015 becomes law to revise physician payment to focus on quality and outcomes
2017 – Congress and Administration consider changes to marketplace plans in ACA
Adapted from : http://www.managedcaremuseum.com
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Care Controller
Individual Provider Payor Provider
Teams
Payor and Provider Teams
PaymentMechanism
Payment based on Fee
Schedule
Payment Based on Risk
Fee Schedule with Quality Incentives
Risk based with Quality Incentives
Profit Mechanism
Profit Based on Procedure
Volume
Profit Based on Value and Incentives
Savings based on shared team
incentives
Risk on health outcomes
Overview: Delivery System Evolution
Risk Bearer
Government bears risk
Payor Bears Risk
Government and Provider
Share Risk
Risk shared throughout the System
Fee For Service
At Risk Models
Integrated Delivery
Population Health
PAST PRESENT FUTURE
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Overview: Evolving Healthcare Delivery
Source: CMS, HC-LANrk
Category 1
Fee-for-Service –
No Link to
Quality & Value
Category 2
Fee-for-Service –
Link to
Quality & Value
Category 3
APMs Built on
Fee-for-Service
Architecture
Category 4
Population-Based
Payment
A
Foundational
Payments for
Infrastructure & Operations
B
Pay for Reporting
C
Rewards for Performance
D
Rewards and Penalties
for Performance
A
APMs with
Upside Gainsharing
B
APMs with Upside
Gainsharing/
Downside Risk
A
Condition-Specific
Population-Based
Payment
B
Comprehensive
Population-Based
Payment
*Risk-based
payments NOT linked
to quality
*Capitated payments
NOT linked to quality
Population-Based Accountability
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Overview: Value-Based Programs
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Macro Drivers: Medicare Advantage
Flexibility
Demand
Quality
Supply
Bipartisan Political Support
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Macro Drivers – Demographics of US Population
Source: National Population Projections, 2017.
United States Population
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Macro Drivers – Forecasted Medicare Spending
• Total annual Medicare spending continues to grow • The 2018 Medicare Trustees Report projects the Medicare Trust Fund to be insolvent by 2026• Medicare is likely to look for areas to cut reimbursement as spending continues to increase
• Alternative payment methods, including Medicare Advantage, will continue to gain momentum as costs increase
Source: Congressional Budget Office. The Budget and Economic Outlook: 2018-2018
Actual & Forecasted Net Medicare Spending | 2010–2028
CAGR: 4.1%
CAGR: 8.0%
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Medicare Advantage Trends
Source: CBO, KFF, CMS, LEK: Why Medicare Advantage Is Marching Toward 70% Penetration.
Uptake Estimates
Historical Enrollment
Medicare AdvantageEmployer Group
Retiree (Non-EGWP)
Medicare Supplement
Original Medicare
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Trends: Variation in Medicare Advantage Plans Across States
NOTE: Includes MSAs, cost plans, demonstration plan, and Special Needs Plans as well as other Medicare Advantage Plans. Excludes beneficiaries with unknown county addresses and beneficiaries in other territories other than Puerto Rico. SOURCE: Author’s analysis of CMS State/County Market Penetration Files, 2017. Kaiser Family Foundation.
Share of Medicare Beneficiaries Enrolled in Medicare Private Health Plans by State, 2017
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Trends: Medicare Advantage Enrollees in Three Firms (or Affiliates)
NOTE: Includes MSAs, cost plans, demonstration plan, and Special Needs Plans as well as other Medicare Advantage Plans. Excludes beneficiaries with unknown county addresses and beneficiaries in other territories other than Puerto Rico.
SOURCE: Author’s analysis of CMS Enrollment files, 2017.
Medicare Advantage Enrollment by Firm, 2017
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Trends: Urban vs. Rural
Source: MedPac 2018. “The Medicare Advantage Program: Status Report”
Share of Total Medicare Advantage Enrollment by Parent Organization | October 2017
Metropolitan Counties
Non- Metropolitan Counties
UnitedHealth Group Inc.
34%
Humana Inc.22%
Kaiser Foundation Health Plan
12%
Aetna Inc.11%
Anthem Inc.5%
WellCare Health Plans Inc.
4%
CIGNA3%
Blue Cross Blue Shield of MI
3%
Centene Corp.3%
Highmark Health3%
UnitedHealth Group Inc.
34%
Humana Inc.34%
Aetna Inc.9%
Blue Cross Blue Shield of MI
5%
Anthem4%
WellCare Health Plans Inc.
4%
Highmark Health2%
Blue Cross Blue Shield of TN
2%
CIGNA3% UPMC Health
System3%
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Medicare Advantage – Payment and Benefit Basics
MA plans submit bids in early June to CMS representing what it costs them to cover all Medicare Part A and Part B benefits except hospice (“basic benefits”). The bid is compared to a county specific “benchmark.”• If a plan’s bid is above the benchmark, then the plan receives a base capitation rate equal to the
benchmark from CMS, and the enrollees pay a basic premium that equals the difference between the bid and the benchmark• If a plan bid falls below the benchmark, the plan receives a base rate equal to its standard bid and also
receives payment from Medicare in the form of a “rebate” - which the plan must then return to its enrollees in the form of “supplemental benefits”
Source: MedPac 2018: “The Medicare Advantage Program: Status Report”
Country Bid Mechanics
Bid Below Benchmark Bid Above Benchmark
County Benchmark
$850 $850
Plan Bid $750 $900
Savings (Premium)
$100 ($50)
Rebate % 65% n/a
Rebate $65 n/a
Comment Rebate used to enhance benefits Seniors pay premium
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Medicare Advantage – Payment Basics, cont’d
Prior to the ACA, payments to MA plans were as high as 114% of spending in Medicare’s traditional FFS plan. The ACA mandated that over a period of 6 years, CMS would lower payments for plans that were being paid above average per capital FFS costs and increase rates for those operating below the average per capita FFS rates. Current payment rates referred to as the “benchmark” are still equalizing, but are likely to hover around 100% and then decrease.
SOURCE: MedPAC, CMS, Medicare Trustees Report,, The Commonwealth Fund, Barclays Research
MA Payment & Enrollment History
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MA Basics: Planning Calendar
MA Planning Calendar to Renew and Expand Service Area for Plan on Jan 2020
2017 2018 2019 2020
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
HEDIS, readmits, pt safety X X X X
HEDIS hybrid, CAHPS & admin X X X
Network contracting for SAE X X X X X
File SAE application (2/13) X
Bid preparation for 2020 (final rate
notice 4/1)X X X
Bid filing for 2020 (based on 2017
experience)X
CMS Bid review & NAB published &
bids updated X
Marketing Material & distribution
readinessX
Marketing Period opens X
AEP (10/15-12/7) (INTENSE PERIOD
24/7)X
2020 Plan is live (focus on
operational excellence)X
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Medicare Advantage – How to Thrive
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n Sell with brokers, attract with differentiation
n Direct-to-consumer distribution channel
Risk Adjustment n Annually, accurately document member conditions for +/-5% of revenue
Stars (Quality) n 4 Stars score for 5% revenue bonus
n Drives membership growth, retention and amplifies rebate
Consumer Engagementn Consumer experience directly impacts star ratings & retention
n Increasingly can improve MLR
Compliancen Comply with MA-specific operating guidelines (e.g. marketing, outreach)
n Non-compliance represents significant financial risk
Provider Engagement (& Enablement)
n Enable and incentivize providers to optimize Risk Adjustment, Stars, medical cost management and value-based care
Medical Management n Optimize for Utilization Management vs. Unit Costs
n Focus on Chronic disease and conditions, Part D structure
Administrative Costs n Administrative costs and margins generally no more than 15% of revenue
Sales / Enrollment
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- An increase of just 0.03 to the RAF score generated an additional $24/member/month
- For a 45,000 member plan, this equates to an annual revenue increase of $12,960,000
Risk Adjustment Factors Carry Significant Revenue Implications
SOURCE: Barclays Research
Diagnoses must be reestablished each year to ensure that next year’s payments will cover costs. For example, an amputation must be reported at least once per year to ensure that services related to this condition will be covered
n Documentation must support the diagnoses that are reported and a plan for each diagnoses
Oftentimes physicians get familiar with patients over time and neglect documentation of chronic stable conditions
Payment Formula
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Traditional Risk Adjustment Process
Care is delivered to the Member (face-to-face encounter)
Care and Diagnoses are Documented in the Chart / Progress notes
ICD-10 CM codes are submitted on Claims based on the face-to-face
encounter clinical findings
Claims data diagnosis codes are converted to HCC codes
HCC codes data is submitted to CMS
CMS calculates MA risk adjustment
Plan & Providers can deliver better care and reimbursement is received
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Stars Revenue Impact
SOURCE: CMS, Barclays Research
Stars Impact on Medicare
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Average Star Rating Improvements
Source: McKinsey & Co.
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Medicare Advantage Enrollees Contracts with 4+ Stars
NOTE: Includes MSAs, cost plans, demonstration plan, and Special Needs Plans as well as other Medicare Advantage Plans. Excludes beneficiaries with unknown county addresses and beneficiaries in other territories other than Puerto Rico. SOURCE: Author’s analysis of CMS Landscape and Enrollment files, 2013 – 2017.
Enrollment in Medicare Advantage Contracts by Star Quality Rating, 2013 – 2017
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Regulatory Tailwinds: Increased Flexibility for Medicare Advantage
Beginning in 2019, MA plans will have greater flexibility when designing plan benefit offerings• New supplemental benefits allowed including adult day care, home-based palliative care, and in-home
support services• “Uniform flexibility” has been reinterpreted allowing for customized benefits for beneficiaries meeting
specific medical criteria
The distinction between all MA and SNPs and VBID demonstration plans is narrowing• Beginning in 2020, MA plans may incorporate additional, clinically appropriate telehealth benefits in to
annual bids beyond what is currently covered under part B
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New Entrants to Medicare Advantage Markets
Source: Kaiser Family Foundation analysis of CMS Landscape Files for 2018 and 2019.
Note: D-SNPs are plans for people dually eligible for Medicare and Medicaid; C-SNPs are plans for people with certain chronic conditions; and I-SNPs are plans for people that require an institutional level of care. MSAs are
Medicare Medical Savings Accounts. Catholic Health Initiatives includes subsidiaries RiverLink Health, HeartlandPlains Health, and QualChoice Advantage.
New entrants to Medicare Advantage markets
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New Entrants
Source: Kaiser Family Foundation analysis of CMS Landscape Files for 2018 and 2019.
Note: D-SNPs are plans for people dually eligible for Medicare and Medicaid; C-SNPs are plans for people with certain chronic conditions; and I-SNPs are plans for people that require an institutional level of care. MSAs are Medicare Medical Savings Accounts. Catholic Health Initiatives includes subsidiaries RiverLink Health, HeartlandPlains Health, and QualChoiceAdvantage.
New Entrants
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New Entrants to Medicare Advantage Markets (cont’d)
Source: Kaiser Family Foundation analysis of CMS Landscape Files for 2018 and 2019.
Note: D-SNPs are plans for people dually eligible for Medicare and Medicaid; C-SNPs are plans for people with certain chronic conditions; and I-SNPs are plans for people that require an institutional level of care. MSAs are Medicare Medical
Savings Accounts. Catholic Health Initiatives includes subsidiaries RiverLink Health, HeartlandPlains Health, and QualChoice Advantage. 25
New EntrantsNew Entrants
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