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THE LINK BETWEEN YOU AND MEDICARE This material has been created or produced by CLAIM with financial assistance, in whole or part, through a grant from the Administration for Community Living. Funding is administered through the Missouri Department of Commerce and Insurance and service is provided by Primaris Foundation, a non-profit organization. Medicare 101

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Page 1: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

THE LINK BETWEEN YOU AND MEDICARE

This material has been created or produced by CLAIM with financial assistance, in whole or part, through a grant from the Administration for Community

Living. Funding is administered through the Missouri Department of Commerce and Insurance and service is provided by Primaris Foundation, a

non-profit organization.

Medicare 101

Page 2: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Who is CLAIM?

Community Leaders Assisting the Insured of Missouri

Missouri’s SHIPState Health Insurance Assistance Program

Nationwide network

Meets needs of the local Medicare population

Page 3: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Creation of SHIPs (1990)

Created by Congress as part of Medigap reform package

Provide Medicare education

Give feedback on state and local problems to the Centers for Medicare & Medicaid Services (CMS)

Page 4: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Funding

Missouri Department of Commerce and Insurance (DCI) received the first federal grant in 1993.

Primaris Foundation has been awarded the contract through the DCI since 1993.

Page 5: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

How are clients’ needs met?Volunteers are trained and certified

Volunteers have access to staff support, CMS, and other professionals

Currently 300+ volunteers statewide and 180 community partners

Page 6: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Examples of Who We Serve

A 70-year-old widow

A 45-year-old disabled person

A daughter taking care of her mom and dad

A social worker helping a very sick client

A 64-year-old retiring in 3 months

Someone who recently lost benefits

A professional or caregiver who needs information

A person who needs help enrolling in Part D

Page 7: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

How CLAIM Counselors Can Help

Enrollment and billing

Medicare Advantage Plans

Medigap and supplemental insurance

Medicare Prescription Drug Program

Long-term care insurance

Public benefits

Appeals and grievances

Suspected waste, fraud, and abuse

Page 8: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

President Lyndon B. Johnson at the signing ceremony July 30, 1965, at the Truman Library in Independence, Missouri.

Page 9: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Qualifying for Medicare

Beneficiary reaches age 65 (“Age in”)Determined by age and credits

SSA determined beneficiary is disabled24 month waiting period after payments start

ESRD One month on home dialysis

Three months on facility dialysis

Page 10: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Enrollment

Have 40 credits?

Don’t have 40 credits or not

sure?

Automatic Enrollment

Apply for Benefits at the Local Social Security

Administration Office*

Page 11: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Enrollment ContinuedPart A

Required for automatic enrollees

Manual enrollees

Part BMay be declined without penalty in some circumstances

i.e. still employed

Late EnrollmentPenalties may apply

Page 12: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Enrollment PeriodsInitial enrollment period (3-1-3)

Automatic enrollment – receiving Social Security benefits

Manual enrollees – not yet drawing Social Security benefits, still working, or not enough credits

General enrollment period – January, February, or March every year

Effective July

Page 13: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Four Parts of Medicare

Part A Hospital

Insurance

Part B Medical

Insurance

Part C Medicare

Advantage Plans , like HMOs and

PPOs .Includes Part A

& B, usually Part D

coverage

Part D Prescription

Drug Coverage

Page 14: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Part A

Hospital Insurance

Page 15: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Medicare Part A

Coverage:Inpatient Hospital Care

Skilled Nursing Facility (SNF)

Home Health

Hospice

Blood

Page 16: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Paying for Part A

Premiums paid by Medicare taxes

Must have 40 creditsThose without 40 credits pay a pro-rated premium

Hospital must accept “Medicare Assignment” for services

Deductible for each benefit period

2020 = $1,408

Co-Pays may also apply

Page 17: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Benefit Periods

Measures use of inpatient hospital and skilled nursing facility (SNF) services

Begins the day you first receive inpatient hospital care

Ends when not in hospital/SNF 60 days in a row

Pay Part A deductible for each benefit period ($1,408 in 2020)

No limit to number of benefit periods

Page 18: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Part B

Medical Insurance

Page 19: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Medicare Part BCoverage:

Doctor’s office visits

Outpatient hospital services

Home health

Ambulance transportation

TherapyPhysical

Occupational

Speech

Clinical Lab Services

Durable Medical Equipment

Preventative Services

Page 20: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Paying for Part BMonthly premium

Current 2020 premium is $144.60

Premium paid by beneficiary is 25% of actual cost

Late enrollment penalties

Normally withheld from Social Security benefit

Annual Deductible:$ 198 for 2019

May increase annually

Co-pays and deductibles may apply

Page 21: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Part B Covered Preventive Services“Welcome to Medicare” visit

Annual “Wellness” visit

Abdominal aortic aneurysm screening

Alcohol misuse screening and counseling

Behavioral therapy for

cardiovascular disease

Bone mass measurement

Cardiovascular disease screenings

Colorectal cancer screenings

Depression screening

Diabetes screenings

Diabetes self-management training

Page 22: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Part B Covered Preventive ServicesGlaucoma tests

Hepatitis B shots

HIV screening

Immunizations

Mammograms (screening)

Obesity screening and counseling

Pap test/pelvic exam/clinical breast exam

Prostate cancer screening

Sexually transmitted infection screening (STIs) and high-intensity behavioral counseling to prevent STIs

Smoking cessation

Page 23: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Medicare Part C

Medicare Advantage Plans

Page 24: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Part C: Medicare Advantage PlansAlternative method of obtaining benefits

Administered by private insurance companies

Another way to receive Medicare Coverage

Must provide coverage found in Original Medicare

Can provide additional benefits Part D

Hearing

Vision

Dental

Page 25: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Medicare Advantage Plan Costs

Must still pay Part B premiumSome plans may pay all or part for you

Plan may have monthly premium

Deductibles, coinsurance, and copayments may apply

Different from Original Medicare

Varies from plan to plan

Plans have out of pocket maximums

Page 26: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Medicare Advantage (MA) Open Enrollment Period

MA OEP starting 2019

January 1- March 31 each year

Must be in an Advantage plan on 1/1 to use MA OEP

Can only be used once

Page 27: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

During the MA-OEP

People in an MA Plan on January 1 can :

Switch MA plans

Leave MA to join Original Medicare • Coordinating Part D SEP

Can add or drop Part D when switching plans

Part D not guaranteed unless you were in an MA Plan on January 1

Can’t switch from one stand alone PDP to another standalone PDP

Page 28: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

MA Eligibility Requirements

Live in plan’s service area

Enroll in Medicare Part A and Part B

Must not have ESRD at the time of enrollment

Some exceptions

Starting in 2021, people with ESRD can enroll

Must provide necessary information

May only belong to one plan at a time

Page 29: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

How Medicare Advantage Plans WorkStill enrolled in Medicare with all rights and protections

Benefits and cost-sharing differ and are set by the plan and approved by Medicare

Co-payments for certain services and cost sharing for other services (20%)

Plans may require prior authorization for services.

Page 30: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Part D

Medicare Prescription Drug Plans

Page 31: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Medicare Part DAdministered through private insurance coverage in conjunction with Medicare

Must be enrolled in Part A and/orB

Two sources of coverageMedicare Prescription Drug Plans (PDPs)

Medicare Advantage Plans with (MA-PDs)

Page 32: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Paying for Part D for 2020Premiums

2020 = $13.20 up to $89.00

Penalties apply for late enrollment

Deductible – maximum $435

Cost-sharing and deductibles determined by:

the type of medication

terms of the plan selected

Gap – plan pays 75%

Page 33: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Enrollment Periods for Prescriptions

Initial Enrollment Period (IEP)

7 month period Starts 3 months before month of eligibility

Annual Enrollment Period Oct. 15 – Dec. 7

Annual Medicare Advantage Enrollment Period

Between Jan. 1–March 31, you can leave an MA plan for another or switch to Original Medicare with a Part D plan to add drug coverage. Coverage begins the first of the month after the plan gets the enrollment form.

Page 34: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Prescription Drug CostsCosts vary by plan

In 2020, most people will pay:A monthly premium

National average = $32.74

An annual deductible – no more than $435

Copayments or coinsurance may apply

Page 35: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Part D Late Enrollment PenaltyHigher premium for some who wait to

enroll

Additional 1% of base national average premium ($33.20 in 2020)

Every month eligible and not enrolled

For as long as they have Medicare drug coverage

No penalty with creditable drug coverage

Coverage at least as good as Medicare drug coverage

Page 36: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Access to Covered Drugs

Coverage and rules vary by plan

Plans manage access to drug coverage

Formularies (list of covered drugs)

Prior authorization (doctor contacts plan)

Step therapy (type of prior authorization)

Quantity limits (limits quantity for period of time)

Page 37: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Supplemental Insurance

Medigaps and Employer Plans

Page 38: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Purpose of Supplements

Gaps

• Medicare was not designed to pay all health care costs

• Medicare coverage has gaps

Medical Care Cost

• Costs of medical care outpaced coverage

Individual

• Percentage of income that people pay for health care continues to increase

• Medicare cost-sharing has increased since 1965

Page 39: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Medigap Policies

Medigap - Medicare Supplement Insurance policies

Private health insurance for individuals

Sold by private insurance companies

Supplement Original Medicare coverage

Follow Federal/State laws that protect you

Medigap Open Enrollment PeriodSign up for Part B

Once started, cannot be delayed or repeated

Page 40: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Medigap Policies

Costs vary by plan, company, and location

Medigap insurance companies can only sell a “standardized” Medigap policy• Identified in most states by letters

Does not work with Medicare Advantage

No networks except with a Medicare SELECT policy

Monthly premiums

Plans C & F are no longer offered to people who become Medicare eligible 1/1/2020 and after.

Page 41: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Employer Insurance

Part B coverage is optional if a person is:

EmployedCovered under active employer medical plan; or

Covered under a working spouse’s active medical plan

Secondary Payer Rule

Company must have 20 or more employees for someone 65 or older and,

100 employees for under 65 for the employer insurance to be primary; otherwise, it is secondary to Medicare

Page 42: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

When Employer or Union Coverage Ends

Options:May be a chance to elect COBRA

May get a Special Enrollment PeriodSign up for Part B without a penalty

Can enroll in a Medigap, PDP, or Medicare Advantage Plan within certain time frames of coverage ending.

Page 43: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Stretching Your Health Care Dollars

Page 44: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Low Income Subsidy (LIS)

Extra Help through Social Security AdministrationMay qualify for zero premium for Part D Drug Plan

Reduced co-payments/co-insurance

Qualify for continuous open enrollment to change plans

Eligibility and level of help determined by income and resources

Application available through Social Security or CLAIM

Online at www.socialsecurity.gov

Page 45: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Medicare Savings Programs

Federal and State funding through MO HealthNet to assist with:

Medicare premiums

Deductibles and coinsurance (QMB only)

Auto enrolled in Part D Extra Help

Income and resources determines assistance-QMB

SLMB

Qualifying Individual

Enrollment - Missouri Family Support Division

Page 46: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

MO HealthNet

MO HealthNet acts as a supplement to Medicare -

pays co-insurance & deductibles for Parts A & B

Eligibility for Low Income Subsidy for Part D (Extra

Help)

Page 47: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Income and Resource Guidelines

Programs Extra Help

from Social

Security

(Low-Income

Subsidy)

Qualifying

Individual- 1

(QI-1)

Specified Low-

Income

Medicare

Beneficiary

(SLMB)

Qualified

Medicare

Beneficiary

(QMB)

MO HealthNet

(Medicaid)

Monthly

Income

Single

$1,581

Couple

$2,134

Single

$1,426

Couple

$1,923

Single

$1,269

Couple

$1,711

Single

$1,061

Couple

$1,430

Single

$905

Couple

$1,218

Resources Single

$14,390

Couple

$28,720

Single

$7,730

Couple

$11,600

Single

$7,730

Couple

$11,600

Single

$7,730

Couple

$11,600

Single

$4,000*

Couple

$8,000*

Page 48: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Missouri SMP Program

Statewide volunteer program whose mission is to empower and assist Medicare beneficiaries, their

families, and caregivers to prevent, detect and report healthcare fraud, errors, and abuse through

outreach, counselling and education.

Program funded through Administration on Aging and administer by Care Connection.

1-800-515-6565

Missouri

Page 49: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

myMedicare.gov

View claim status(excluding Part D claims)

Order a duplicate Medicare Summary Notice or replacement Medicare card

View eligibility, entitlement and preventive service info

View or modify your drug list & pharmacy info

View address of record with Medicare & Part B deductible status

Access online forms, publications & messages sent to you by CMS

Page 50: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Join Our Team!

Counselors

Leaders in Outreach

Administrative Support

Interest Specialists

Mentoring

AmeriCorps Members

Page 51: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Thank You!

Page 52: Medicare 101 · Volunteers are trained and certified Volunteers have access to staff support, CMS, ... Examples of Who We Serve A 70-year-old widow A 45-year-old disabled person A

Contact Us:

1-800-390-3330

missouriclaim.org

/m/missouriclaim

[email protected]