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Medicaid Managed Care in Ohio A Status Report Office of Children & Families Executive Leadership Council June 15, 2006

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Page 1: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

Medicaid Managed Care in Ohio

—A Status Report

Office of Children & FamiliesExecutive Leadership Council

June 15, 2006

Office of Children & FamiliesExecutive Leadership Council

June 15, 2006

Page 2: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

Medicaid Managed Care● Goals:

Share the implementation plan and timeline for the statewide expansion of the Medicaid Managed Health Care Program.

Discuss the impact of program expansion on PCSAs.

Gather input regarding PCSA issues concerns related to mandatory Medicaid managed care.

Page 3: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

Today’s Presentation● Medicaid Today● Why Managed Care Program Expansion?• Medicaid Managed Care Today• Program Expansion-Status Update

CFC Statewide Expansion ABD Statewide Expansion

• PCSA Issues and Concerns

Page 4: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

Medicaid Today Covered Eligibility Categories

• COVERED FAMILIES & CHILDREN (CFC) (Also known as Healthy Start and Healthy Families) Children (Up to age 19) Pregnant Women Families (Parents & Children) Total Covered ~ 1.2 million

• AGED, BLIND & DISABLED (ABD) Seniors (65 & over) People with disabilities Total Covered ~ 440,000

Page 5: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

Medicaid TodayProgram Facts

Nationally• Larger than Medicare • 53 Million Americans covered• $300 Billion in expenditures• Main payer for long term care

Ohio• Coverage for 2 million Ohioans

(1 in 6) including:− 1 million children (1 in 3

births)− 490,000 low income

parents• Pays for 70 percent of all nursing

home care• $12 billion program• 25% of state budget• Largest payer of claims in the

state

Page 6: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

Why Managed Care Program Expansion?

Legislative Mandate

Added Program Value

Cost Savings

Page 7: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

Why Managed Care?Legislative Mandate

● The Ohio Commission to Reform Medicaid recommendation:─ Establish a statewide care management program

for all Medicaid consumers by:▪ Expanding the current full-risk program to all

CFC consumers statewide, and ▪ Applying a care management approach to

selected ABD populations.

● Ohio’s 2006-2007 Budget Mandate─ Governor, House of Representatives, & Senate─ Final Budget Mandate: Transform Ohio Medicaid

by implementing the full-risk, managed care model for all CFC consumers, as well as a portion of the ABD population.

Page 8: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

Why Managed Care?Added Program Value

● Key Managed Care Plan Benefits Include:

Focused attention on prevention and care coordination within a Medical Home setting

Advice and direction for medical issues via a 24/7 nurse hotline

Help in accessing services through a dedicated call center and a provider directory listing PCPs, hospitals, and specialists

Additional services for consumers with special health care needs including case management

Page 9: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

Why Managed Care?Added Program Value

• Some MCPs may provide more services and benefits than the regular Medicaid fee-for-service (FFS) program offers. These might include:

Transportation, e.g. cab fare, shuttle services, etc.

Extended hours for member services (after 4:30 PM and/or weekends)

Annual eye exams for adults

Additional routine dental visits

Page 10: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

Why Managed Care?Added Program Value

• Additional services continued:

Gifts/gift certificates for obtaining prenatal care

Gifts/gift certificates for getting immunizations and/or keeping Healthchek

Waiver of co-payments

Page 11: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

Why Managed Care?Added Program Value

• Accountability/Quality of Care Contracting MCPs are held accountable to

standard levels of performance for

− Access− Quality− Consumer satisfaction− Administrative capacity

Performance is monitored through various oversight and assessment activities, e.g. independent external quality review.

Page 12: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

Why Managed Care?Cost Savings

• The use of managed care has resulted in savings to the Ohio Medicaid Program.

The SFY 2003 cost savings were approximately $55 million.

The SYF 2004 cost savings were approximately $72 million

Managed care reduces overall costs by 3-5% when compared to the fee-for-service delivery system.

Page 13: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

Why Managed Care? Cost Savings

Ohio Medicaid Expenditures by Provider CategorySFY 2004

Source: OHP 2005 Annual Report

Page 14: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

Why Managed Care?Ohio Per Member Per Month Costs

Source: OHP 2005 Annual Report

Page 15: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

Why Managed Care? Cost Savings

Medicaid Eligibles vs. Costs by Category of EligibilitySFY 2004

Source: OHP 2005 Annual Report

Page 16: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

Managed Care Today● Began contracting with Health

Maintenance Organizations (HMOs) in 1978─ Medical Foundation of Bellaire (Belmont Co.)─ HealthAmerica (Cuyahoga Co.)

● 697,475 CFC Medicaid enrollees

● Approximately 75% of enrollees are children

● MCPs Operating in 17 counties: 12 mandatory: Butler, Clark, Cuyahoga, Franklin, Hamilton,

Lorain, Lucas, Mahoning, Montgomery, Stark, Summit, Trumbull

5 voluntary: Clermont, Greene, Pickaway, Warren, Wood

● ODJFS Contracts with 9 MCPs: AMERIGROUP, Buckeye, CareSource, Gateway, MediPlan, Molina Healthcare, Paramount, QualChoice Health Plan, Unison

Page 17: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

Program Status UpdateCFC Statewide Expansion

● Procurement Approach

County vs. Regional Approach

8 regions

2-3 MCPs per region

Regions phased in

500,000 additional CFC Medicaid consumers enrolled with this expansion by December 31, 2006

Page 18: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

CFC Statewide ExpansionPreliminary MCP Selections (by Region)

Central Region (2 Plans)*CareSource Molina

East Central Region (3 Plans)

CareSource Unison Buckeye

North East Region (3 Plans)CareSource WellPoint QualChoice

North East Central Region (3 Plans)

CareSource WellPoint Unison

North West Region (3 Plans)Paramount WellPoint Buckeye

South East Region (3 Plans)CareSource Molina Unison

South West Region (3 Plans)CareSource AMERIGROUP Molina

West Central Region (3 Plans)

CareSource AMERIGROUP Molina

* A targeted RFA has been released to secure a third MCP for this region.

Page 19: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

CFC Statewide ExpansionPreliminary MCP Selections (by Region)

• Central Region Applications submitted 6/6/06− Anthem Blue Cross Blue Shield Partnership

Plan of Ohio, Inc. (WellPoint) − Unison Health Plan of Ohio, Inc.

• Northeast Region− Anthem / Qualchoice Purchase− WellCare of Ohio, Inc.

Page 20: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

Program Status UpdateCFC Statewide Expansion

● Counties Making up the East Central Region (9)

Ashland StarkCarroll SummitHolmes TuscarawasPortage WayneRichland

Page 21: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

Program Status UpdateCFC Statewide Expansion-# of

Eligibles

Ashland 4,817

Carroll 3,248

Holmes 2,388

Portage 11,151

Richland 14,058

Stark 38,730

Summit 54,561

Tuscarawas 9,642

Wayne 8,762

Total 147,357

Page 22: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

MCPs in the East Central

• Buckeye Community Health Plan, Inc. − Debra Collins, VP of Contracting− (614)220-4900 Ext. 24114− [email protected]− www.centene.com

• CareSource− Provider Recruitment Connection− (877) 725-4577− [email protected]− www.care-source.com

• Unison Health Plan of Ohio, Inc. − Amanda Hewett − (614) 890-6853− [email protected]− www.unisonhealthplan.com

Page 23: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

Program Status UpdateCFC Statewide Expansion

● Procurement Timeline Highlights August, 2005 – Letters to interested

stakeholders (including providers) announcing program expansion

September, 2005 - Minimum provider panel requirements released

November 30, 2005 – RFA released January 6, 2006 – Due date for MCP Letters of

Intent February 7, 2006 - Applications due March 17, 2006 – Announcement of

MCPs (no more than 3) selected to enter readiness review phase

August to December, 2006 - Enrollment of consumers

Page 24: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

Exempted Populations• Certain CFC consumers may choose to be

exempted from enrollment into an MCP. These are children under nineteen (19) years of age who are: Eligible for Supplemental Security Income

(SSI) Receiving federal foster care maintenance or

federal adoption assistance under Title IV-E In foster care or out of home placement Receiving services through the Ohio

Department of Health’s Bureau of Children with Medical Handicaps (BCMH)

Page 25: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

Frequently Asked Questions

MCP Membership Card

• MCP members do not receive monthly cards.

• A permanent ID card is issued on the first day of initial enrollment.

• The ID card includes:− MCP Name− Member Name− MMIS Billing Number− Effective Date of Coverage− MCP’s Emergency Procedures/Contact− Toll-free Member Services Number− Name of Member’s PCP

Page 26: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

Frequently Asked Questions

New Member Information

• Members receive the following information: Member Handbook Provider Directory Member’s Rights New Member Materials How to Notify their MCP about Current

Health Care Needs How to Change PCP Population Groups Not Affected

Page 27: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

Frequently Asked Questions

Enrollment Process

ODJFS/Selection Services Contractor• Current Contractor -- Automated Health Systems (AHS) • AHS has served as the SSC since 1998• Extensive experience providing healthcare information to Medicaid consumers in NJ, NY, OH, PA, WV, WI • Provides consumers with information on doctors, hospitals, and other providers contracting with MCPs• Assist consumers with making selection of the plan that best meets their needs

• Toll-Free 1-800-605-3040; • TTY 1-800-292-3572• Hours: Monday – Friday, 8 AM to 8 PM

Page 28: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

PCSA Issues for Statewide Expansion

• Short Term Limit administrative burden for PCSA staff Remove any barriers to access to care Residence of eligibility information

– CRIS-E vs. FACSIS Disenrollment of children from MCP when in

custody– PCSA must develop a process for handling

monthly notification to PAMSS for disenrollment (OAC 5101:3-26-02.1)

– Staff training

– PAMSS Assistance

Page 29: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

PCSA Issues for Statewide Expansion

• Long Term PCSAs must develop long term

policies for how they wish to interact with MCPs

Issues for consideration in policy development– Statewide Expansion of Managed Care– Change in Administration– Conversion to SACWIS– Recommendations from Medicaid Study

Council

Page 30: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

ABD Statewide Expansion● Proposed Procurement Timeline

RFA released on May 31, 2006

Letter of Intent Due June 30, 2006

Applications due September 1, 2006

Preliminary selections for readiness review announced September 29, 2006 (estimated)

December 1, 2006 – Enrollment of consumers (estimated)

Page 31: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

ABD Statewide Expansion● Excluded ABD populations

Dual-Eligibles (Medicare/Medicaid)

Children 20 years of age and under

Waiver Service Consumers

Institutionalized Consumers

Consumers with a Spend-down

Page 32: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

ABD Statewide Expansion

● Proposed Procurement Process− Maintain regional approach− Applicants must submit applications for

a minimum number of regions that total in excess of 45,000 ABD consumers

− Applicants already selected for the CFC expansion have this requirement waived

125,000 ABD Medicaid consumers enrolled with this expansion by December 31, 2006

Page 33: Medicaid Managed Care in Ohio— A Status Report Office of Children & Families Executive Leadership Council June 15, 2006 Office of Children & Families Executive

Questions and Answershttp://www.jfs.ohio.gov/ohp/bmhc/statemhc.stm

(Statewide Expansion Website)

http://www.jfs.ohio.gov/ohp/bmhc/pro-man-care.stm (Providers and Managed Care Website)

http://www.jfs.ohio.gov/ohp/bmhc/con-man-care.stm(Consumers and Managed Care Website)

http://www.jfs.ohio.gov/ohp/bmhc/mhcri.stm(Reports and Information Website)

Jeff Corzine Bureau of Managed Health Care

[email protected]

On the

Web at: