measuring effectiveness of social media

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Measuring Effectiveness Measuring Effectiveness of Social Media of Social Media Paul Baker Paul Baker Wisconsin Center for Education Research Wisconsin Center for Education Research

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Presented at the annual meeting of the American Educational Research Association, NYC, March 2008

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Page 1: Measuring Effectiveness of Social Media

Measuring Effectiveness Measuring Effectiveness

of Social Mediaof Social Media

Paul BakerPaul Baker

Wisconsin Center for Education ResearchWisconsin Center for Education Research

Page 2: Measuring Effectiveness of Social Media

How can new online tools help me How can new online tools help me communicate research?communicate research?

What are ‘social media’?What are ‘social media’?

What is Web 2.0?What is Web 2.0?

Page 3: Measuring Effectiveness of Social Media

‘‘Social media’ Social media’ provide…provide…

more outletsmore outlets

more resourcesmore resources

a wider networka wider network

more rapid communicationmore rapid communication

Page 4: Measuring Effectiveness of Social Media

OverviewOverview

A. Tools for production A. Tools for production

B. Tools for monitoring B. Tools for monitoring

C. Tools for measurementC. Tools for measurement

D. Outcomes D. Outcomes

E. Next stepsE. Next steps

Page 5: Measuring Effectiveness of Social Media

A. Tools for productionA. Tools for production

BlogsBlogs PodcastsPodcasts Social tagging & bookmarkingSocial tagging & bookmarking SlideShareSlideShare

Page 6: Measuring Effectiveness of Social Media

BlogsBlogs

Page 7: Measuring Effectiveness of Social Media

Engage journalists and Engage journalists and practitioners in conversationpractitioners in conversation

Provide a forum for sharing Provide a forum for sharing resources via links, tags, blogrollresources via links, tags, blogroll

Boost recognition for your Boost recognition for your institutioninstitution

Page 8: Measuring Effectiveness of Social Media

PodcastsPodcasts

Page 9: Measuring Effectiveness of Social Media

Like radio, except available at Like radio, except available at user’s convenienceuser’s convenience

Content accessible for visually Content accessible for visually impairedimpaired

Page 10: Measuring Effectiveness of Social Media

Social bookmarkingSocial bookmarking

Page 11: Measuring Effectiveness of Social Media

Del.icio.us = Del.icio.us = communitycommunity

Page 12: Measuring Effectiveness of Social Media

Bookmark and share content you Bookmark and share content you have found, or developed have found, or developed

Follow others’ bookmarks to find Follow others’ bookmarks to find new resources and outletsnew resources and outlets

Page 13: Measuring Effectiveness of Social Media

Tags: Blogs Tags: Blogs

Page 14: Measuring Effectiveness of Social Media

Tags: Technorati Tags: Technorati

Page 15: Measuring Effectiveness of Social Media

Tags: SlideshareTags: Slideshare

Page 16: Measuring Effectiveness of Social Media

Tags: Flickr Tags: Flickr

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Tags: YouTube Tags: YouTube

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B. Tools for monitoringB. Tools for monitoring

Alerts Alerts

WatchlistsWatchlists

News aggregators News aggregators

Page 19: Measuring Effectiveness of Social Media

AlertsAlerts

Page 20: Measuring Effectiveness of Social Media

WatchlistsWatchlists

Page 21: Measuring Effectiveness of Social Media

News aggregatorsNews aggregators

Page 22: Measuring Effectiveness of Social Media

C. Tools for C. Tools for measurement measurement

Wordpress stats Wordpress stats

SiteMeter statsSiteMeter stats

Feedburner statsFeedburner stats

Page 23: Measuring Effectiveness of Social Media

Wordpress Wordpress

Page 24: Measuring Effectiveness of Social Media

SiteMeterSiteMeter

Page 25: Measuring Effectiveness of Social Media

FeedburnerFeedburner

Page 26: Measuring Effectiveness of Social Media

D. OutcomesD. Outcomes

These tools have provided meThese tools have provided mewith:with:

More information sourcesMore information sources

More dissemination outletsMore dissemination outlets

A wider network of communicators A wider network of communicators and practitionersand practitioners

Fresh approaches to communicationFresh approaches to communication

Page 27: Measuring Effectiveness of Social Media

E. Next stepsE. Next steps

Given your content, your Given your content, your audience, and your time. . . audience, and your time. . .

. . . which . . . which productionproduction tool could tool could best help you further disseminate best help you further disseminate your research?your research?

Page 28: Measuring Effectiveness of Social Media

. . . which . . . which monitoringmonitoring tool could tool could best help you track the web for best help you track the web for your interests and to track the your interests and to track the use of your online content? use of your online content?

Page 29: Measuring Effectiveness of Social Media

. . . which . . . which measurementmeasurement tool could tool could best help you track the use of best help you track the use of your content? your content?

Page 30: Measuring Effectiveness of Social Media

More resourcesMore resources

RSS for Educators. Blogs, Newsfeeds, Podcasts, and Wikis in the ClassroomRSS for Educators. Blogs, Newsfeeds, Podcasts, and Wikis in the Classroom

John G. Hendron. ISTE, 2008. 308 pp.John G. Hendron. ISTE, 2008. 308 pp.

Web 2.0: New Tools, New Schools.Web 2.0: New Tools, New Schools.

Gwen Solomon and Lynne Schrum. ISTE, 2007. 270 pp.Gwen Solomon and Lynne Schrum. ISTE, 2007. 270 pp.

Strategies and tools for corporate blogging.Strategies and tools for corporate blogging.

John Cass. Elsevier/ Butterworth-Heinemann, 2007. 224 pp.John Cass. Elsevier/ Butterworth-Heinemann, 2007. 224 pp.

Wikinomics: How mass collaboration changes everything.Wikinomics: How mass collaboration changes everything.

Don Tapscott and Anthony D. Williams. Portfolio/Penguin, 2007Don Tapscott and Anthony D. Williams. Portfolio/Penguin, 2007

Public Relations Theory IIPublic Relations Theory II

Edited by Carl H. Botan and Vincent Hazelton. Lawrence Erlbaum, 2006Edited by Carl H. Botan and Vincent Hazelton. Lawrence Erlbaum, 2006

Public Relations: Critical Debates and Contemporary Practice.Public Relations: Critical Debates and Contemporary Practice.

Edited by Jacquie L’Etang and Magda Pieczka. Lawrence Erlbaum, 2006Edited by Jacquie L’Etang and Magda Pieczka. Lawrence Erlbaum, 2006

Page 31: Measuring Effectiveness of Social Media

Assessing Organizational Communication: Strategic Communication Audits Assessing Organizational Communication: Strategic Communication Audits

Cal Downs & Allyson Adrian. Guilford Press, 2004, 292 pp. Cal Downs & Allyson Adrian. Guilford Press, 2004, 292 pp.

The Handbook Of Communication Audits For Organizations, The Handbook Of Communication Audits For Organizations,

Edited by Owen Hargie and Dennis Tourish . Routledge, 2002, 2002, 2004 Edited by Owen Hargie and Dennis Tourish . Routledge, 2002, 2002, 2004

Building Bridges with the press: A guide for educators, Building Bridges with the press: A guide for educators,

Julie Blair. Education Week Press, 2004.Julie Blair. Education Week Press, 2004.

Public Relations on the Net Public Relations on the Net

Shel Holtz. American Management Association, 2nd ed., 2002. Shel Holtz. American Management Association, 2nd ed., 2002.

Blogging for Business: Everything you need to know and why you should careBlogging for Business: Everything you need to know and why you should care

Shel Holtz, Ted Demopoulos. Kaplan Publishing, 2006. 247 p.Shel Holtz, Ted Demopoulos. Kaplan Publishing, 2006. 247 p.

Naked Conversations: How blogs are changing the way businesses talk with Naked Conversations: How blogs are changing the way businesses talk with customers.customers.

Robert Scoble, Shel Israel. Wiley, 2006. 251 p.Robert Scoble, Shel Israel. Wiley, 2006. 251 p.

Page 32: Measuring Effectiveness of Social Media

Thank youThank you