me2101 - designing a successful product-2012-2x2-landscape-b+w.pdf
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Historically, two primary factors consumers.
technological innovations.
Challenge was to make products in largequantities at low cost. Appearance and usabilitywere neg ec e . es e cs an uman ac orswere secondary or non-existent.
Examples: cars like Ford Model-T, phonograph,refri erator VCR com uter household ovenand utensils.
ro uc s es gnefor function only
enry or s o e
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Ford Model T had dominated the auto marketfor 20 years, and Henry Ford thought that itcould continue for another 20 years.
He was caught completely off guard when GM,un er ar ey ar , n ro uce o e mar ebetter quality cars with styles and different
.
,example, caused a sensation. Nearly 50,000were sold b end of 1929.
1927 Cadillac LaSalle by Harley Earl.
1935 Frigidaire Refrigerator
The 1935 Sears Coldspot
improved style and functionof refrigerators, with newlook, cooling unit coveredwith sheet metal, doors thatwere easil o ened evenwhen a persons handswere full of groceries, use
to prevent rust, functionalcompartments, etc.
Result: sales went from,
275,000 per year !
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COLDSPOT Super Six Lovely
Modern Design; Super-powered
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size; About half usual pri ce.
A NEW COLDSPOT for 1935 and as an ar o a ue n e ec r c
Refrigerators. By Value we dont meanjust a lower price. You will nevera reciate the Value offered in thisCOLDSPOT merely by looking at itsprice. Here is all we ask: Forget theprice for the moment and consider this
,Study its Beauty. Check its features,
Analyze it strictly in terms of what itoffers you. Then compare it with any
other refrigerator of similar size, sellingin the $250 to $350 class. We say thatyou will find the COLDSPOT actually a
,
That It Costs Only About Half as
Much
Successful products are those that differentiate
form, function and added value.
Form: How the product looks like outwardappearance.
Function: How the product works thetechnology involved.
Value: How the product offers a strong effecton lifestyle, enabling features, meaningful
,desirable product.
Consider the success of the .. Aki Maita, a 31-year oldJapanese woman lovedto keep pets and wouldlike to own ets. Shecame up with the virtual
pet idea and sold it to.
n apanese, amago means egg an omo a cmeans friend. Tamagotchi literally means egg-friend.
In less than a year after Tamagotchi was released,ere were near y cense pro uc s assoc a e
with this toy.
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When introduced on 23 November 1996, 80,000pieces were sold in Japan within 3 days, figure roseto 10 million in Germany by mid-1997 and 40 million
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Customers cam -out overni ht at stores ex ectinnew shipments the next day. Black-market dealerssold prices as high as 20 to 60 times store price.
The interactive toy is a product that provides an
exper ence n car ng or pe s an arouses emo on othe players. It triggers real feeling of grief, frustration
.success.
arleyarley--Davidson SuperDavidson Super--rally 2008rally 2008
Free spirit
Hulk Hogan and his HarleyHell Angel
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Peter Fonder
Elvis Presley
Marlon Brando
s s
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keshoe
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airofNi
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ther
sim
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No
ina
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The underground Attributes that create value to a productsuse u ness, usa y an es ra y:
Aesthetics :A focus on all five sensoryperceptions including visual, tactile, auditory,olfactory and gustatory
Emotion: Perceptual experience a consumeras w en us ng a pro uc nc u ng a sense o
excitement and adventure, a sense of confidence,security and independence
Ergonomics: easy to use, safe to use and
Impact: Consider social (improves social well-being of consumers) and environmental effects
in relation to competitors, brand identity, timelinessand appropriateness of style
Quality: Craftsmanship (fit and finish), durability,prec s on an accuracy o manu ac ur ngprocesses, materials composition, method ofassembly that meet users expectation
High
FunctionLow
Low
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Designed withestablished
ec no og es anminimum lifestyle
impact, features and
Rely on minimum useof materials, quick
High
cyc e t me, m n maassembly time, massproduction and mass
Lower
,per unit
FunctionLow
Left
Low
driven only byform and style
High
Left
FunctionLow
Low
Products driven bytechnology, sales
ase on y onadded technological
advantages or
Products work well
in professional
High
app ca ons w erestyle is not important
May require skilled
Lower
Right
user willing tooverlook ease of
use
FunctionLow
Low
High tech low
style products
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Success of first peeler design Cover:Ergonomics: WaistMotorolaprovides good grip;O/A size just fits palm
Aesthetics: Colour
a a ou
u on:
Ergonomics: Large,easily located even in
Graphics Display:
Ergonomics: Large
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,and RH users
Aesthetics: Creates a
and easy to readAesthetics: Matchescontemporary displays
S eaker/Receiver: Base Trim:
look
and digital sportswatches
Ergonomics: Largearea to speak into andlisten to
Curve Bottom:
Ergonomics:
Ergonomics: Providesgood grip especiallywhen wearing gloves
Aesthetics: avoid largemonotonous space
Comfortable to holdwith/without gloves
Aesthetics: Ruggedoutdoor look
Motorola
Talkabout
Clear Window:
Ergonomics: Transparent to
Grooves at back:
Aesthetics : Matches aesthetic of other
easier to orientate zip diskAesthetics: Enable user to seedetails of disk label when in use
box design; makes product appear robustManufacturing: Strengthens plastic withoutusing more material
Cover:
Ergonomics: Matt finish tohide scratches
Iomega
zip driveAudio eff ect of Disk
Entry/Exit:
Ergonomics: Click
Aesthetics: Translucent toshow mechanisms andincrease user experience;
sounds provideconfirmation ofactions carried out
n go co our un que, sanout from other computerproducts
Recess of Disk Entry:
Ergonomics: Enables fingers to hold
disk when inserting and taking out disk
Rubber Feet:
Ergonomics: Prevent product from
sliding; allows resting vertically or
makes product compatible to high-enddisk drive
Manufacturing: Rubber studs outsideproduct enables easy assembly
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Palm VCover:
Ergonomics: Looks cool and feels lesslike machine and more like an accessor
Aesthetics: Curved, tapered and gracefulto appeal to both male and female users;computer is presented as fashion
Inside:
Ergonomics: Simplicity to avoid such asv ra ng aarms, vo ce recor ng, ec.Product aims to compete with paper andnot computers, to store addresses, phonenumbers, calendar, etc
Thickness:
Ergonomics: Reduced from 19mm to11mm and wei ht b one-third to fit in
palm and pocketsManufacturing: To reduce thickness, AAAbatteries replaced by rechargeable lithiuma er es; c p as c cas ng rep ace y
thin anodized aluminium; industrial gluewas used to avoid screws