me2101 - designing a successful product-2012-2x2-landscape-b+w.pdf

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    Historically, two primary factors consumers.

    technological innovations.

    Challenge was to make products in largequantities at low cost. Appearance and usabilitywere neg ec e . es e cs an uman ac orswere secondary or non-existent.

    Examples: cars like Ford Model-T, phonograph,refri erator VCR com uter household ovenand utensils.

    ro uc s es gnefor function only

    enry or s o e

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    Ford Model T had dominated the auto marketfor 20 years, and Henry Ford thought that itcould continue for another 20 years.

    He was caught completely off guard when GM,un er ar ey ar , n ro uce o e mar ebetter quality cars with styles and different

    .

    ,example, caused a sensation. Nearly 50,000were sold b end of 1929.

    1927 Cadillac LaSalle by Harley Earl.

    1935 Frigidaire Refrigerator

    The 1935 Sears Coldspot

    improved style and functionof refrigerators, with newlook, cooling unit coveredwith sheet metal, doors thatwere easil o ened evenwhen a persons handswere full of groceries, use

    to prevent rust, functionalcompartments, etc.

    Result: sales went from,

    275,000 per year !

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    COLDSPOT Super Six Lovely

    Modern Design; Super-powered

    -

    size; About half usual pri ce.

    A NEW COLDSPOT for 1935 and as an ar o a ue n e ec r c

    Refrigerators. By Value we dont meanjust a lower price. You will nevera reciate the Value offered in thisCOLDSPOT merely by looking at itsprice. Here is all we ask: Forget theprice for the moment and consider this

    ,Study its Beauty. Check its features,

    Analyze it strictly in terms of what itoffers you. Then compare it with any

    other refrigerator of similar size, sellingin the $250 to $350 class. We say thatyou will find the COLDSPOT actually a

    ,

    That It Costs Only About Half as

    Much

    Successful products are those that differentiate

    form, function and added value.

    Form: How the product looks like outwardappearance.

    Function: How the product works thetechnology involved.

    Value: How the product offers a strong effecton lifestyle, enabling features, meaningful

    ,desirable product.

    Consider the success of the .. Aki Maita, a 31-year oldJapanese woman lovedto keep pets and wouldlike to own ets. Shecame up with the virtual

    pet idea and sold it to.

    n apanese, amago means egg an omo a cmeans friend. Tamagotchi literally means egg-friend.

    In less than a year after Tamagotchi was released,ere were near y cense pro uc s assoc a e

    with this toy.

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    When introduced on 23 November 1996, 80,000pieces were sold in Japan within 3 days, figure roseto 10 million in Germany by mid-1997 and 40 million

    - .

    Customers cam -out overni ht at stores ex ectinnew shipments the next day. Black-market dealerssold prices as high as 20 to 60 times store price.

    The interactive toy is a product that provides an

    exper ence n car ng or pe s an arouses emo on othe players. It triggers real feeling of grief, frustration

    .success.

    arleyarley--Davidson SuperDavidson Super--rally 2008rally 2008

    Free spirit

    Hulk Hogan and his HarleyHell Angel

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    Peter Fonder

    Elvis Presley

    Marlon Brando

    s s

    wooshe

    keshoe

    eare6s

    airofNi

    ice

    ther

    sim

    plep

    No

    ina

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    The underground Attributes that create value to a productsuse u ness, usa y an es ra y:

    Aesthetics :A focus on all five sensoryperceptions including visual, tactile, auditory,olfactory and gustatory

    Emotion: Perceptual experience a consumeras w en us ng a pro uc nc u ng a sense o

    excitement and adventure, a sense of confidence,security and independence

    Ergonomics: easy to use, safe to use and

    Impact: Consider social (improves social well-being of consumers) and environmental effects

    in relation to competitors, brand identity, timelinessand appropriateness of style

    Quality: Craftsmanship (fit and finish), durability,prec s on an accuracy o manu ac ur ngprocesses, materials composition, method ofassembly that meet users expectation

    High

    FunctionLow

    Low

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    Designed withestablished

    ec no og es anminimum lifestyle

    impact, features and

    Rely on minimum useof materials, quick

    High

    cyc e t me, m n maassembly time, massproduction and mass

    Lower

    ,per unit

    FunctionLow

    Left

    Low

    driven only byform and style

    High

    Left

    FunctionLow

    Low

    Products driven bytechnology, sales

    ase on y onadded technological

    advantages or

    Products work well

    in professional

    High

    app ca ons w erestyle is not important

    May require skilled

    Lower

    Right

    user willing tooverlook ease of

    use

    FunctionLow

    Low

    High tech low

    style products

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    Success of first peeler design Cover:Ergonomics: WaistMotorolaprovides good grip;O/A size just fits palm

    Aesthetics: Colour

    a a ou

    u on:

    Ergonomics: Large,easily located even in

    Graphics Display:

    Ergonomics: Large

    -

    ,and RH users

    Aesthetics: Creates a

    and easy to readAesthetics: Matchescontemporary displays

    S eaker/Receiver: Base Trim:

    look

    and digital sportswatches

    Ergonomics: Largearea to speak into andlisten to

    Curve Bottom:

    Ergonomics:

    Ergonomics: Providesgood grip especiallywhen wearing gloves

    Aesthetics: avoid largemonotonous space

    Comfortable to holdwith/without gloves

    Aesthetics: Ruggedoutdoor look

    Motorola

    Talkabout

    Clear Window:

    Ergonomics: Transparent to

    Grooves at back:

    Aesthetics : Matches aesthetic of other

    easier to orientate zip diskAesthetics: Enable user to seedetails of disk label when in use

    box design; makes product appear robustManufacturing: Strengthens plastic withoutusing more material

    Cover:

    Ergonomics: Matt finish tohide scratches

    Iomega

    zip driveAudio eff ect of Disk

    Entry/Exit:

    Ergonomics: Click

    Aesthetics: Translucent toshow mechanisms andincrease user experience;

    sounds provideconfirmation ofactions carried out

    n go co our un que, sanout from other computerproducts

    Recess of Disk Entry:

    Ergonomics: Enables fingers to hold

    disk when inserting and taking out disk

    Rubber Feet:

    Ergonomics: Prevent product from

    sliding; allows resting vertically or

    makes product compatible to high-enddisk drive

    Manufacturing: Rubber studs outsideproduct enables easy assembly

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    Palm VCover:

    Ergonomics: Looks cool and feels lesslike machine and more like an accessor

    Aesthetics: Curved, tapered and gracefulto appeal to both male and female users;computer is presented as fashion

    Inside:

    Ergonomics: Simplicity to avoid such asv ra ng aarms, vo ce recor ng, ec.Product aims to compete with paper andnot computers, to store addresses, phonenumbers, calendar, etc

    Thickness:

    Ergonomics: Reduced from 19mm to11mm and wei ht b one-third to fit in

    palm and pocketsManufacturing: To reduce thickness, AAAbatteries replaced by rechargeable lithiuma er es; c p as c cas ng rep ace y

    thin anodized aluminium; industrial gluewas used to avoid screws