McGraw-Hill/Irwin Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved.

Chapter 9

Emerging Trends and Technologies: Business, People, and Technology

Tomorrow

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INTRODUCTION

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Personal Software-as-a-Service

Personal SaaS Personal SaaS - delivery model - delivery model for personal productivity software for personal productivity software in which you pay for software on a in which you pay for software on a

pay-per-use basis instead of pay-per-use basis instead of buying the software outright buying the software outright

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Push, Not Pull, Technologies and Personalization

Push technologyPush technology – – environment in which environment in which

businesses come to you with businesses come to you with information, services, and information, services, and product offerings based on product offerings based on

your profileyour profile

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Voice over Internet Protocol (VoIP)

Voice over Internet Protocol (VoIP) – allows you to send voice communications over the Internet and avoid the toll charges that you would normally receive from your long distance carrier Catching on quickly in the business world A little slower in the personal world Not everyone has high-speed in-home

Internet access

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Web 3.0

Web 3.0 – third generation of the Web focused on semantics

Semantics – ability of Web technologies to interpret and understand human-generated content

Search engines, for example, will be much better at filtering results

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Automatic Speech Recognition

Automatic speech recognition (ASR) – not only captures spoken words but also distinguishes word groupings to form sentences Becoming more a reality everyday Commercial systems cost less than

$100

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Virtual Reality

Virtual reality – three-dimensional computer simulation in which you actively and physically participate

Uses 3 unique devices Glove Headset Walker

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Cave Automatic Virtual Environment

Cave automatic virtual environment (CAVE) – special 3-D virtual reality room that can display images of people and objects in other CAVEs

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Biometrics

Biometrics – the use of physiological characteristics – fingerprint, iris, voice sound, and even breath – to provide identification

That’s the narrow definition Can also create custom-fitting

clothes using biometrics

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Other Biometric Devices

Biochip – chip that can perform physiological functions

Implant chip – microchip implanted into the human body that stores information about you for tracking (GPS) Family of 4 in Florida already have them

Facial recognition software – provides identification by evaluating facial characteristics

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THE WIRELESS ARENA

Provides tremendous mobility Will dramatically change everything Bluetooth – short-range

communication of about 30 feet WiFi – longer-range communication

of up to about several miles Near Field Communication –

wireless technology for mainly mobile phones

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RFID

RFID (radio frequency identification)RFID (radio frequency identification) – uses – uses a chip in a tag or label to store information, and a chip in a tag or label to store information, and

information is transmitted from, or written to, information is transmitted from, or written to, the tag or label when the chip is exposed to the the tag or label when the chip is exposed to the

correct frequency of radio wavescorrect frequency of radio waves

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MOST IMPORTANT CONSIDERATIONS

The necessity of technology Closing the great digital divide Technology for the betterment

of society Exchanging privacy for

convenience Ethics, ethics, ethics