mc system setup windows 7 and 8 - centre tank services · 2015. 8. 5. · system setup guide for...

MC Management System Software

Self Commissioning Information

Press this key

Scroll in the direction of the arrow

Scroll either left or right

Press buttons together

Opens another menu

Touch RED Manager Key

LEGEND

No Un-Authorised Copying or Distribution Permitted

Copyright Centre Tank Services Ltd 2007

1

Contents

Page No. Content� 2 Usage Options

� 3-7 MC Box configuration

� 8 System Requirements

� 9-14 Windows 7/8 Software Installation

� 15 Software User Guide

� 16 Windows 7/8 Troubleshooting Guide

� 17 Pump Maintenance Guide



Press this key




Opens another menu


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Before beginning a commissioning the customer must decide which of the two scenarios best suits the way they wish

to use the pump and record the refuelling information.

Scenario 1

Each Driver has a key.

Each Driver enters the Vehicle Registration

Each driver enters the Vehicle Odometer reading.

Each Driver can also have a PIN number to draw

fuel if required, if their own key is not available.

(This is not a dual entry system)

Pro’s & Con’s

View who filled up each vehicle and the

corresponding date and time.

Possibility for Vehicle Registration input error.

Possibility for Vehicle Odometer input error.

Scenario 2

Each Vehicle has a key.

The system User Name now becomes the Vehicle

Registration.

Each Driver enters the Vehicle Odometer reading.

Possibility to use the Registration field as the Driver

name if required.

Pro’s & Con’s

View the date and time when the vehicle filled up.

No Vehicle Registration input errors.

Possibility for Vehicle Odometer input error.

Possibility for Driver name input error.

System Manager can’t see who filled up if the Driver

does not enter a name in the Registration field.

2


System Setup Guide

For first time use or to assign a new

manager key enter the PIN number

- Default is “1234”

Scroll down using the arrow key until the

unit displays SYSTEM.

Hold down the keys together to enter the

configuration menu.

Enter the name for the MC Unit.

- Keypad in Numeric Alpha Configuration

Do you require entry of a vehicle registration

number or vehicle code ?

Do you require entry of a mileage or hr value

Time in seconds, after which motor stops if no

fuel has been dispensed, once authorised.

Time in seconds, after which motor stops once

fuelling has finished or has been interrupted.

Is there a remote serial printer connected ?

- Special printer required, contact your dealer

Is the MC Unit connected to a PC ?

NO = Standalone Unit – after 255 transactions the oldest will be overwritten

YES = Either hardwired or using a red manager key

Choose your refuelling measurement

- LITRES or US GALLONS

Change decimal places to display when refuelling / reporting

- Scroll to change value

The MC can be controlled by the relay output

from the OCIO tank gauge. If enabled the MC

will either Alarm or stop the pump on a low

level signal.

Do you require Touch Key operation of the MC Unit ?

YES = Using keys for refuelling control

NO = Using only PIN codes only

Displays the current master PIN for the MC Unit

-If you change the master code please keep a record of the change* this is independent of the PC software setup code.

Touch the RED Manger key to the reader to download the configuration to the key.

-Touching the key requires only gentle force.

** Heavy pressure will irreversibly damage the key **

The MC system will now revert to the main SETUP screen.

Press this key




Opens another menu


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The MC system is now configured. Please refer to the guide for adding users.



3


User Operations Guide

Press this key




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Touch USER Key

Wait Please…

NO

NO

Opens another menu


and scroll down until

USERS is displayed

Enter a USERNAME to

identify the user.

Select the ADD User option

Can the user enter a PIN

code instead of using a key ?

- Scroll to select option

Enter a 4 digit PIN number

for the user.

Are you using an electronic

green touch key for the

user ?

- Scroll to select option

Pick a yellow user key and

gently touch the key on the

recepticle

The key serial number is

embedded into the key and

will be read by the system

and recorded.

You can select if you wish

to auto number the user or

specify a free location. The

most popular option is to

auto number your users.

Confirmation of user

details is displayed before

the screen returns to the

user addition starting point

Scroll until the option to

VIEW a user is displayed

Scroll to view details of each

user present on the system

Scroll until the option to

DELETE a user is displayed

Enter the number of the

user that you wish to

delete without any

preceding zeros. This can

be found by following the

VIEW USER procedure

opposite.

Details of the user selected

for deletion will be

displayed with a delete

confirmation prompt

How to view configured users How to delete configured users

How to add a new user





USERS is displayed



USERS is displayed

4


System Options Guide

Press this key




LEGEND

Touch USER Key

Wait Please…



SYSTEM is displayed

Make a note of the system

serial number as this will

be required when setting

up the PC connection

Scroll down until the

SYSTEM SERIAL NUMBER

prompt is displayed

How to find the system serial number



Setting the date & time



SYSTEM is displayed

Scroll down until the

DATE/TIME prompt is

displayed

Enter the date in the

format shown opposite

Enter the time in the

format shown opposite

Once the time has been

entered you must return to

the main screen for the

time/date change to take

effect. Pressing CANCEL

twice will return to the

main screen.



CHECK KEY prompt is

displayed

Checking if a key is valid on the MC System

By touching a Green USER

KEY on the MC, the users

details will be displayed

By touching a red SYSTEM

KEY on the MC will confirm

if the key is registered

correctly.

If the Green USER KEY is

not setup on the MC then

the error shown opposite

will be displayed

If the Red SYSTEM KEY is

not setup on the MC then

the error shown opposite

will be displayed

5


Data Transfer

Press this key




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Touch USER Key

Wait Please…


and scroll down until the

DATA TRANSFER prompt is

displayed



If the System Key is

unknown, refer to the

System Setup Guide for

configuring a new System

Key to operate with the

MC

The data transfer may take

several seconds to

complete. DO NOT MOVE

the key during this

operation as the transfer

may fail and need to be

restarted.

If the system key has not

been downloaded to the

PC and contains 255

refuelling transactions,

the user will get the

option to overwrite the

key. If you choose this

option DATA LOSS WILL

OCCUR. We recommend

that you download the

System Key to the PC

before performing

another Data transfer.

If the data transfer fails,

please restart the

procedure.

No new refuelling

transactions have been

recorded since the last

data transfer.

When touching the key, use a very light pressure !** Heavy pressure will irreversibly damage the key **

6


Pump Calibration

Touch RED manager key or enter PIN number


unit displays SYSTEM.

Press this key




Opens another menu


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The pump relay will now energise. Operate the pump nozzle

switch to start the pump running.

Dispense into a 20 litre Weights & Measures approved vessel

at FULL FLOW !

If you do not have available a W&M approved vessel then dispense

into a vessel of a known accurate quantity. The vessel must have at

least a 20 litre capacity.

If the diesel starts frothing in the vessel then allow to stand for

a few seconds, but the pump must be left running and the nozzle

must always be opened fully and not trickle fill the vessel.

Should the pump turn off during this standing time, re-adjust the

pump time out setting in the configuration and repeat the calibration

from scratch.

When the correct level in the vessel has been achieved press

Use the arrows to set the actual

dispensing and the displayed

dispensing to match.

Press when finished to store the new calibration

Note : When in calibration mode the meter will by default read more than what is being

dispensed. You must complete the entire process otherwise calibration will be lost

** For engineer use ONLY **

Use dispensing based calibration only

The electronics inside the MC Panel can

communicate with other PIUSI pulsars. K

Factor information for these pulsar’s is

available on request.


unit displays CALIBRATION.

The MC electronics are preset to work

With the PIUSI K600 pulse meter at 35

pulses per litre.

Before proceeding with the calibration, run the pump to ensure to air is present in the system

Manufacturers recommend that calibration is checked twice yearly to ensure an accurate

accumulation of fuel usage.

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Press this key




Opens another menu


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• Testing the system before commencing the commissioning process.

Each MC System is pre-configured with one user already setup so that the pump can be checked for operation and any pipework checked

for leaks.

To enter this testing state follow the procedure below :

Press then Press the pump is now ready to dispense.

DELETE THIS USER (1) BEFORE ADDING ANY NEW DRIVERS OR VEHICLES !

Refer to the user guide for information regarding adding and deleting users.

• Selecting a stand alone machine to host the Self Service software (preferred option)

The software is now compatible with Windows 7 - with 512Mb RAM, 500Mb Free Disk space, USB or Serial Port.

Type WINVER in the Run dialog box to check windows version or select “Computer Properties” for Windows 7.

• An Internet connection is required to download the latest software drivers.

• Select a stand-alone machine that does not have Crystal Report already installed as this will conflict with the Self Service software.

• Select a machine that can be accessed by a system administrator to allow for software installation rights.

• DISABLE U.A.C. (Win7&Vista) and grant local admin rights to the user account and full Read + Write access to C:\Program Files\SelfService

• When connecting the key reader/hardwire terminal, select a port at the rear of the machine that will not be unplugged during normal

service.

• Ensure that the machine can be backed up regularly to ensure safe storage of your refuelling data.

• Software older than v2.2.11 may require a new software CD (R12544000) to work with Windows 7 and the USB key reader.

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Press this key




Opens another menu


LEGEND



Before beginning a new installation, check which Windows system is operating:

• For all systems, go to start, then in the

search box type “Winver”, hit return.

• This will open a Window

explaining which version of

Windows is operating.

These instructions refer specifically to XP/Vista , Windows 7 and Windows 8

installations.

98, Me, and 2000 are also supported. Please contact 0121351445, or [email protected] for

more support.

For Windows 7/Windows 8, we need to check which version is installed:

• Go to start, then in the search bar type “System”

• Windows 7- select System below Control panel

• Windows 8- select settings, then the system icon.

• For both systems, check which operating system, 32 or

64 bit is installed, and make a note of which version it is.

For Windows 7/8 installation, see next page

Windows XP/Vista installation, please contact email address above for required document

9


Software Installation > 2.2.11

Use Installation CD

Follow the direction on the button

LEGEND



Insert the PIUSI CD. The CD should automatically run

and launch the software installation menu.

If it doesn’t run, go to computer/my computer. Then right click on the CD drive,

and select run.

To Install software, ignore the ‘Download Manual’ section, and click on the “Install

Software” link. The setup program will now open. Click ‘Run’ or ‘Open’ as required.

To confirm the correct application

To accept the license agreement

We recommend that the destination folder is left as default

to aid in any troubleshooting.

Select STANDARD INSTALLATION for a new fresh install

Select UPGRADE to keep existing refuelling data

* Take a copy of any existing installations before proceeding

Tick ALL boxes if a fresh install or select just required components

Accept default location for program icons and start menu items

The program will now install the required files to the location specified and return

to the main launch menu, leave this window open. Please see next page.

Take special note here

Use the Internet

If the setup program fails to start

• Re-boot the PC, explore the software CD and copy the MATERIALS folder to the

C:\ drive.

• Open a CMD window (start, search ‘cmd’ ) and run the following command :

• c:\materials\software\setup.exe

• This will overcome security settings issues with some internet browsers.

If ‘Error 105’ is encountered:

• Cancel the message

• Open Computer, right click on CD drive/Self Service software icon

• Select explore/open

• Open the ‘Materials’ folder, then the ‘Software’ folder.

• Now select the ‘Setup’ icon which is an APPLICATION

• The software will now open and can be installed as per the instructions on the

left.

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Note: Windows 7/8 installation is exactly the same, however finding the required

folders in Windows 8 can be more difficult. For Windows 8 put the mouse to the

top right of the screen, and a search icon should appear. In the search bar, type

computer, and then select computer (not computer manager) from the apps tab.

From the window that opens you can access the required C:\ drive, and the

CD/DVD drive.

If any boxes appear giving options to install again using different settings,

always select ‘This software installed correctly’



Use Installation CD


LEGEND


Copyright Centre Tank Services Ltd 2007Take special note here

Use the Internet

Self Service is a Legacy Application and may not work correctly when

used with the Windows 7 Virtual Store feature unless certain settings are

changed BEFORE FIRST TIME USE.

The workaround is detailed below :-

• When installation is complete, you will need to set the program to run in

compatibility mode BEFORE STARTING THE APPLICATION FOR THE 1st TIME.

• Find installation folder for Self Service software

– (on a 64-bit system this will be c:\Program Files

(x86)\SelfService\exe)

– (on a 32-bit system this will be c:\Program

Files\SelfService\exe)

• Find the file “Self.exe”

• Right-click on the file and select Properties

• From this screen click Compatibility tab (see opposite), then tick the box that

says “Run this program in compatibility mode for:”

• From the drop down box choose Windows XP (Service Pack 3)

• Then tick the box to Run this program as an administrator

• Then change settings for all users so they are the same as above

Once these settings are done, Self Service will now work with

Windows 7/8, once the drivers have been installed.

-For USB key driver installation see page 12

-For Hardwire Connection driver installation see page 13

WARNING

If you do not perform the above then the Self Service database will be copied

to the location - C:\Users\username\AppData\Local\VirtualStore\Program

Files\SelfService

and will only be accessible by the user who installed the application.

The MCPro application will not work by default with the database held in this

location.

Under Windows 7/8, the Self Comm process may not display the Key Serial

Number.....

11



Use Installation CD


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If you are using the Blue USB (1-Wire) link as shown opposite

then please remove it from the PC if you have plugged it in.

Open the software installation page

Under ‘Install Driver’, select the appropriate

link from the options.

If that page is not available, you can download the drivers here:

www.centretank.com/java/key_reader_win7_64.msi

www.centretank.com/java/key_reader_win7_32.msi

Save the file to a location on your PC

Make sure that the Key Reader is NOT plugged into the PC

Browse to the folder location of the saved software and run

the setup program.

Confirm settings if requested and proceed to

install drivers.

The program will now install the required files to the location specified.


Plug in the USB (1-Wire) adapter once prompted and follow

the onscreen instructions on installing new hardware.

Select a USB port that will not need to be used

for any other function, as once installed the

USB device must not be removed or driver re-

installation will be required !

If windows does not detect the USB and start installation once inserted

The Key Reader connection consumes 100ma and the USB Port must be able to support

at least this value of current. Some newer Windows 7/8 laptops & desktops do not have

this support or require it to be enabled in the computer BIOS.

To check our port settings :

Open Device Manager (start, search box type ‘device manager’)

Expand Universal Serial Bus Controller

Double Click on each USB Root Hub Entry

Click on the Power Tab and make sure that the port is capable of supporting the required

100ma current.

** If this step fails, remove the USB adapter, restart the PC and try the USB driver

installation again. If this fails again, then try changing the port that the USB lead plugs into.

To close the information window and continue

Tick the AGREE box on the licensing screen.

If prompted select ALWAYS trust software from MAXIM

Use the Internet

The software is now ready to be opened, click on the icon on the

desktop, or go to Start, and find the Self Service Program

Please see page 14

12



Press this key




Opens another menu


LEGEND



If you are using a RS485 hardwire connector as

shown opposite please ensure that the cables have

good continuity, the distance is less than 500m

and the cables are terminated correctly.

Ensure that the device is NOT connected to the USB port before installing the driver

following the steps below.

If that page is unavailable, then follow these steps:

• Open your web browser and navigate to:

• http://www.centretank.com/java/CDM_2.02.04.

exe

• Save the software to a folder on your PC.

• Browse to the folder location of the saved

software and run the setup program.

• A black DOS box will appear on the screen briefly. The drivers have now been installed

to the PC.

• Plug in the device and windows will automatically install the drivers. Should you be

prompted, always select YES,NOW AND EVERY TIME I CONNECT A DEVICE if windows

asks this question.

Open the software installation page, under ‘Install Driver’, select the

appropriate link from the options. For hardwire select PW14.

The software is now ready to be opened, click on the icon on the desktop, or go to Start, and find the Self Service Program

Please see next page. 13


Software ConfigurationNo Un-Authorised Copying or Distribution Permitted


• Enter the password of “1234”

• Launch the application by selecting it from the Program Files Menu

• Select Serial Ports Selection from the Configuration Menu

If you are using a hardwire connection then this is your RS485 port

adapter using the interface shown opposite. Select the appropriate

port type and number from the top dropdown list.

If you are using a Touch Key connection then

this is either your COM port adapter or your

USB adapter. Select the appropriate port type

and number from the bottom dropdown list.

• Select System Configuration from the Configuration Menu

• Enter the serial number of the first MC unit into box 1. The background of the box will

now turn yellow. Click on the button next to the serial number box (in this example No. 1)

The serial number box will now turn green. Select the type of interface required; RS485 if

using the hardwire adapter or Key Only if using the Touch Keys.

Click the communication button to verify the connection to the MC – only available if using

the Hardwire RS485 adapter.

1. Enter the serial number 2. Press the Unit Number button

3. Click this button to

change the interface type

4. Click here to check the communication

if using a hardwire connection only

• Click the confirm button and acknowledge the setting selection.

• Exit this screen once the above steps have been undertaken.

• If the RS485 fails to connect, turn off the power to the pump and swap the cables over.

Important Information

LEGEND

RED TEXT


To view your serial number press

on the pump keypad.

14


Software Quick Use Guide- All Operating Systems


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If using touch keys, make sure you have taken a download of refuelling data from the MC

unit before connecting the RED Manager Key to the i-Button key reader.

• Touch the RED manager key onto the key reader.

• A window will appear detailing the transactions that have been transferred from the key.

• A confirmation dialog box will be displayed indicating the completion of the operation

• Acknowledge the confirmation and HIDE the window if necessary.

• Select Vis/Print Supplies from the Management Menu

• Now choose options to enable the narrowing of the display criteria before printing

** The above steps are not necessary if using a hardwired connection as the data is transferred

automatically.

• Once retrieved, the supply data will visible to the user on the screen.

• The user now has a set of tool available to enable the data to be printed and exported along

with a set of navigational controls.

Page Navigation Zoom Print

Export

Common file formats include :

MS Excel

CSV

FoxPro

Text

Crystal RPT

Word / RTF

Attach to an Email

Common file formats include :

MS Excel

CSV

FoxPro

Text

Crystal RPT

Word / RTF

Row information

• As good computing practice, we recommend that you take regular backups of your refuelling data.

tools to assist this operation can be found under the Database menu.

• Regular backups of the installation folder “C:\Program Files\SelfService” are highly recommended

Deletes refuelling data up to a specified point

Rebuilds the database and indexes

Backup Databases

Restore Backed up Databases

RED TEXT


15



MC Pro Installation Troubleshooting

Use Installation CD


LEGEND


Copyright Centre Tank Services Ltd 2007Take special note here

WINDOWS 7/8 – FURTHER TROUBLESHOOTING

C:\Windows\System32\UserAccountControlSettings.exe

Disable User Account Control – either through the control panel application or through

the command line :

Use the Internet

Drag the control arrow to the lowest setting to disable

UAC.

You m ay now be asked to restart the PC.

Self Service is a Legacy Application and may not work correctly when used with the

Windows 7 Virtual Store feature. The workaround is detailed below :-

Download the REG file to add an option for TAKE OWNERSHIP on the right click context

menu. Once downloaded apply the .reg file by double clicking on it.

http://www.centretank.com/java/takeowner.zip

Navigate to C:\PROGRAM FILES\ SELF SERVICE

Right Click on the folder and Select TAKE OWNERSHIP

Change the security settings on the folder to give ALL USERS – FULL CONTROL

If you do not perform the above then the Self Service database will be copied to the

location - C:\Users\username\AppData\Local\VirtualStore\Program Files\SelfService

and will only be accessible by the user who installed the application.

The MCPro application will not work by default with the database held in this location.

Under Windows 7, then Self Comm process may not display the Key Serial Number.....

16


Maintenance Guide


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PIUSI Panther 72 Pump – Oriented Electric Box

RED TEXT


230v - 4.2A - 0.6bar suction - Vane Type Pump

Checking the filter

Note the position of the filter element with the ends

pointing towards the flow of diesel to prevent any

particles getting past.

Checking the vanes & bypass valve

When removing the cover plate to check the

vanes, ensure that care is taken not to disturb the

“o-ring” as this swells with diesel and will be

impossible to re-fit. The vanes should all be

smooth with a chamfered edge as shown in the

photo.

If a vane has become broken it is highly probable that a part of this broken vane has

become lodged inside the bypass valve which is located above the rotor, inline with

the inlet and outlet. To inspect bypass valve remove both inlet and outlet

connections. Using a flat screwdriver depress the valve from the OUTLET and spray

some cleaner to clear any broken bits of vane from the seal. Vanes usually break

when the pump has been run dry, they are consumable items like the tyres on your

car.

Leaking shaft seal

The hole shown in the image opposite indicates

that the seal between the motor and the pump

head is damaged.

The shaft seal is usually damaged by running the pump in a bypass condition for too

long a period. The pump should only be run in a bypass condition for 2-3mins max.

Check that the hose used on the delivery side is of a soft-wall 10bar construction

which absorbs any hydraulic shock from damaging the shaft seal.

Switch arm alignment & wiring check

The electrical box on the Cube Panther pump has a

special arm mounting point that connects the

nozzle on/off switch to the rocker switch on the

pump. If the switch does not operate correctly,

check the alignment/geometry of the mounting

bracket and guide wheel for the switch.

Nozzle contact jumper

•The old style MC Panel

Has the nozzle contact

Jumper inside the Panel

Located on the circuit board.Manual Override

Remove the cover of the MC panel to reveal the internal circuit board. Located at the top of

the board is a small 3 position jumper that overrides the MC electronics for use if the system

suffers a electronic failure. Isolate the power before changing the jumper switch.

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mc system setup windows 7 and 8 - centre tank services · 2015. 8. 5. · system setup guide for...

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