mba is a professional course wherein for a student to posses only theoretical knowledge alone is not...
TRANSCRIPT
-
8/7/2019 MBA is a Professional Course Wherein for a Student to Posses Only Theoretical Knowledge Alone is Not Enough but
1/19
INTRODUCTION
1.1 GENERAL INTRODUCTION
PHYSICAL CERTIFICATES - THE TRADITIONAL WAY
The Indian capital market has seen an unprecedented boom in its
activity in the lastdecade. We can now boast of a very large investor
population and substantial volumes oftrade. However, this surge in
activity has brought with it, numerous problems thatthreaten the very
survival of the Capital market in the long run. A closer inspection of
theproblems would reveal that most of them arise due to the intrinsic
nature of paper basedtrading and settlement.
This century-old system of trading and settlement requires handling of
huge volumes ofpaper leading to increased costs and inefficiencies.
Simultaneously, they expose theinvestors to greater risks putting them
at a disadvantage. Some of these areas are:
Unwarranted delay in transfer of shares. It takes 30 to 60 days for the
investors to get
the shares lodged in their name;
Possibility of forgery on various documents leading to bad
deliveries, legal disputes
etc;
Theft of shares leading to defective title in shares purchased and
subsequent
litigation;
-
8/7/2019 MBA is a Professional Course Wherein for a Student to Posses Only Theoretical Knowledge Alone is Not Enough but
2/19
Prevalence of fake certificates in the market;
Mutilation or loss of share certificates in transit;
Increased transaction costs due to stamp duty, fake shares, rejectio n
by registrars, etc.
This has made the investors, both retail and institutional, wary of
entering the Indiancapital market. In this scenario, it was felt that the
getting up of a depository and theintroduction of scrip less trading and
settlement is imperative for the efficient functioningof the market.
The Indian capital market has witnessed numerous changes in the
recent
past. Historically stock market booms have always resulted in a number
of problems for
the lay investor. Sometimes, the problem may magnify them and
threatens to engulf theentire capital market. A close introspection of
these problems will reveal that most ofthem are due to intrinsic nature
of paper based trading and settlement. All this ma y havedriven away
many potential investors and Foreign Institutional
Investors.Dematerialization of shares is looked upon as the remedy for
the paper based problems.
With effect from august 19, 1998 SEBI has granted certificate of
registration of
Central Depository Services (I) Ltd. (CDSL).
-
8/7/2019 MBA is a Professional Course Wherein for a Student to Posses Only Theoretical Knowledge Alone is Not Enough but
3/19
Yet even with demat, from the point of view of investors there
are numerousproblems. Here Wallet Watch introduces you to setting up
of a demat account andintroduction of scrip less trading and settlement.
There are numerous benefits of this scripless trading and settlement,
which Wallet Watch has discussed in detail.
Providing and enabling environment to foster growth and learning for
ouremployees
Companys mission:
To judged by their sales and earnings growth rates than on the absolute
value of theirsales and earnings. Look for companies that consistently
grow faster than there peers.
Investors prefer companies that increase profit margins -- the
percentage of salesthat they keep -- every year. This is accomplished
either by lowering expenses or raisingprices. Look for companies that
consistently find ways to squeeze more profits out ofsales than their
peers.
The financial health of a company is dependent on a combination
of profitability,short-term liquidity and long term liquidity. Companies,
which are profitable, but havepoor short term or long term liquidity
measures, do not survive the troughs of the trade cycle
2.5 Major Player of the Industry
S. S. KantilalIshwarlal Securities Pvt. Ltd. (sharekhan.com ):
Sharekhan, India's leading stockbroker is the retail arm of SSKI, and
offers youdepository services and trade execution facilities for equities,
derivatives andcommodities backed with investment advi ce tempered
-
8/7/2019 MBA is a Professional Course Wherein for a Student to Posses Only Theoretical Knowledge Alone is Not Enough but
4/19
by decades of broking experience.A research and analysis team is
constantly working to track performance and trends.That's why
Sharekhan has the trading products, which are having one of the
highestsuccess rates in the industry. Sharekhan is ha ving 240 share
shops in 110cities; thelargest chain of retail share shops in India is of
Sharekhan.
In future, Sharekhan is planning to enter in Mutual funds, Insurance
sector and bankingsector to expand beyond the market currently
covered by it. And it has started MF(Mutual Funds) on priority basis but
wants to grow in it.
ICICI WEB TRADE LTD. (lCICIdirect.com):
ICICIdirect.com was the first entrant into e-broking.
ICICdirect.com
provides the 3-in-l to the users which ties in their saving bank account
and their Demat account to theirbrokerage account electronically. This
integration ensures that money is transferredto/from their bank account
and the shares are transferred from/to their Demataccountautomatically
without writing any cheques or transfer instructions while carrying
outtheir trades in shares.
ICICldirect.com has the option of trading in shares in cash, margin or
spot segments. Aninvestor can also invest in 14 Mutual Funds
(Prudential ICICI MF, Franklin TempletonIndia MF, Alliance Capital MF,
1M MF, Birla Sun Life MF, Sundaram MF, IL&FS MF,Principal MF, HDFC
MF, Standard Chartered MF, Reliance Capital MF, Kotak
-
8/7/2019 MBA is a Professional Course Wherein for a Student to Posses Only Theoretical Knowledge Alone is Not Enough but
5/19
TRADE IN DERIVATIVES:
FUTURES
1.Through ICICI direct.com, you can now trade in index and stock futures
on theNSE. In futures trading, you take buy/sell positions in index or
stock(s)contracts having a longer contract period of up to 3 months.
2.Trading in FUTURES is simple! If, during the course of the contract life,
theprice moves in your favor (i.e. rises in case you have a buy position
or falls incase you have a sell position), you make a profit.
3.Presently only selected stocks, which meet the criteria on liquidity and
volume, have been enabled for futures trading.
OPTIONS
1.An option is a contract, which gives the buyer the right to buy or sell
shares at aspecific price, on or before a specific date. For this, the buyer
has to pay to theseller some money, which is called premium. There is
no obligation on the buyerto complete the transaction if the price is not
favorable to him.
2.To take the buy/sell position on index/stock options, you have to place
certainof order value as margin. With options trading, you can leverage
on your tradinglimit by taking buy/sell positions much more than what
you could have taken incash segment.
3.The Buyer of a Call Option has the Right but not the Obligation to
Purchase theUnderlying Asset at the specified strike price by paying a
premium whereas theSeller of the Call has the obligation of selling the
Underlying Asset at thespecified Strike price.
-
8/7/2019 MBA is a Professional Course Wherein for a Student to Posses Only Theoretical Knowledge Alone is Not Enough but
6/19
4.The Buyer of a Put Option has the Right but not the Obligation to Sell
theUnderlying Asset at the specified strike price by paying a premium
whereas theSeller of the Put has the obligation of Buying the Underlying
Asset at thespecified Strike price.
By paying lesser amount of premium, you can create positions under
OPTIONS and take
advantage of more trading opportunities
Investing in Mutual funds:
ICICldirect.com brings you the same convenience while investing in
Mutual funds also -
Hassle free and Paperless Investing.
With the inclusion of Fidelity MF, you can now invest on -line in 19
mutual Fundsthrough ICICI direct.com. Prudential ICICI MF, JM MF,
Alliance MF, FranklinTempleton MF, Sundaram MF, Birla Sun Life MF,
HDFC MF, Principal MF, UTI MF,Reliance MF, Kotak MF, Tata MF, DSP
Merrill Lynch MF, ING MF, CHOLA MF,Deutsche MF, HSBC MF and
Standard Chartered MF are the Mutual Funds available forinvestment.
You can invest in mutual funds without the hassles of filling application
forms or any
other paperwork. You need no signatures or proof of identity for
investing.
-
8/7/2019 MBA is a Professional Course Wherein for a Student to Posses Only Theoretical Knowledge Alone is Not Enough but
7/19
Once you place a request for investing in a particular fund, there are no
manual processesinvolved. Your bank funds are automatical ly debited
or credited while simultaneouslycrediting or debiting your unit holdings.
You also get control over your investments with online order
confirmations and orderstatus tracking. Get to know the performance of
your investments through onlineupdation of MF portfolio with current
NA V.
ICICldirect.com offers you various options while investing in Mutual
Funds:
Purchase: You may invest/purchase Prudential ICICI MF, JM MF,
Alliance MF,
Franklin Templeton MF, Sundaram MF, Birla Sun Life MF, HDFC MF,
Principal MF,UTI MF, Standard Chartered MF, Reliance MF, Kotak MF,
Tata MF, DSP Merrilllynch MF, ING MF, CHOLA MF, Deutsche MF, HSBC
MF and Fidelity MF withoutthe hassles of filling application forms.
Redemption: In addition to giving hassle-free paperless redemption,
ICICldirect.com
offers faster liquidity. You can redeem the mutual fund units through
ICICIdirect.com. The money will be credited to your bank account
automatically 3 daysafter the order placement date.
Switch: To suit your changing needs you may wish to shift monies
between
different schemes. You can switch your monies online from one scheme
to another
in the same fund family without any hassles.
-
8/7/2019 MBA is a Professional Course Wherein for a Student to Posses Only Theoretical Knowledge Alone is Not Enough but
8/19
Systematic Investment plans (SIP): SIP allows you to invest a certain
sum of
money over a period of time periodically. Just fill in the investment
amount, theperiod of investment and the frequency of investing and
submit. ICICIdirect.com willdo the rest for you automatically investing
periodically for you.
21
Systematic withdrawal plan: This allows you to withdraw a certain sum
of money
over a period of time periodically.
Transfer-in: You can convert your existing Mutual funds into electronic
mode through
a transfer-in request.
IPOs and Bonds Online:
You could also invest in Initial Public Offers (IPOs) and Bonds online
without going
through the hassles of filling ANY application form! paperwork.
Get in-depth analyses of new IPOs issues (Initial Public Offerings),
which are about to hitthe market and analysis on these. IPO calendar,
recent IPO listings, prospectus/offerdocuments, and IPO analysis are
few of the features, which help you, keep on top of theIPO markets.
Schemes offered for opening Demate account
-
8/7/2019 MBA is a Professional Course Wherein for a Student to Posses Only Theoretical Knowledge Alone is Not Enough but
9/19
ICICI direct.com allows 3 in I account scheme for opening Demate
account. In which
3 types of account will be opened.
1. Demate account
2. Trading account
3.Savings account in ICICI bank
List A: - Pan card (compulsory)
List B: - bank pass book (nationalized bank only permitted),bank letter in
case of icicibank account holder ,pass port, electricity bill, telephone bill.
List C: - voter id / driving licenece
List D: - mobile bill/ LIC premium receipts
If customer not able to present any kind of documents from list B then
he/she has topresent list C + list D (both of combination)
Following documents attached with Demate account form: -
1. Annexure form
2. Declaration form
3.Scheme form
4. Pan card
5.Resident proof from list B or list C + list D
6.Cheques of 1 Rs or 250or 975 or 125 R
1.Convenience: the 3-in-l accounts integrate your banking, broking and
demat accounts. This enables you to trade in shares without going
-
8/7/2019 MBA is a Professional Course Wherein for a Student to Posses Only Theoretical Knowledge Alone is Not Enough but
10/19
through the hassles of tracking settlement cycles, writing cheques and
Transfer Instructions, chasing your broker for cheques or Transfer
Instructions etc.
2.Speed: You can now get the latest quotes of scripts on
ICICIdirect.com and place an order almost instantly.
3.Control: You can be assured that you have in fact placed an order at
the price you always wanted to, but may not have been able to do so till
now. Thereby giving you control over your own trades.
4.Independence: Instead of transferring monies to a brok er's pool or
towards deposits, you can manage your own demat and bank accounts
when you trade through ICICIdirect.com. Brokerage structure of
ICICIdirect.com The account opening charge s for Idirect account is Rs.
975. ICICIdirect.com provides savings accou nt, trading account, demat
account. In which savings account has zero balance facility. And
company also provides Debit card for annual charges of Rs. 99 per card.
Following are the brokerage structure for different
SERVICE TRANSACTION TAX (STT)
-
8/7/2019 MBA is a Professional Course Wherein for a Student to Posses Only Theoretical Knowledge Alone is Not Enough but
11/19
STT at the rate of 0.125% of the turnover will be charged in addition to
thebrokerage on all delivery trades.
STT at the rate of 0.025% of the turnover will be charged in addition to
thebrokerage on non- delivery trades.
STT at the rate of 0.017% of the turnover will be charged in addition to
thebrokerage on sell trades.
2. Low customer base
Opportunities
1. UFSL has initiated development of products for diesel application.
This will provide
tremendous scope for diversification and growth
2. Acquisition of AMTEC to provide opportunities to access global OEMs
3. Opportunity to support AMTECs operations by supplying products
from India
4. The introduction of new emission norms will provide UFSL
opportunity to developinjection systems and thereby upgrade the st atus
of the company from product to systemsupplier.
Threats, Risks & Concerns
1. Constant pressure to be cost competitive to meet customer
expectations
2. Relentless pressure to maintain profitability due to rising input/raw
material prices
3. Increasing popularity of alternative fuel vehicles, such as Hybrid,
Hydrogen powered,
-
8/7/2019 MBA is a Professional Course Wherein for a Student to Posses Only Theoretical Knowledge Alone is Not Enough but
12/19
CNG and LPG vehicles poses new challenges for the company
.3.4FUTURE PROSPECTS AND PLANS OF THE ORGANIZATION
For ICICI the past half has been a trying period more so because of the
adverseenvironmental conditions such as the depressed equity markets
and the volatile currencymarkets. However, its retail thrust and a
perceptible shift in financing frommanufacturing projects to corporate
finance will put it in good stead for the quarters tocome. Its growing
importance in the telecom and infrastructural sectors, which have
hugepotential, will be a key driver of growth for the future
SLIBM-AHM
33
BOARD OF DIRECTORS OF ICICI SECURITIES LIMITED
ICICI SECURITIES PRIMARY DEALERSHIP LIMITED
Mr.S.Mukherji,chairman
NitinJain,Managiningirectore& CEO
Ms.VishakhaMulye
Mr.A.Murugappam
Mr.SubirSaha
Mr.UdayChitale
ICICI SECURITIES LIMITED
Mr.K.V. Kmath, Chairman
Mr.S.Mukherji, ManaginigDirectore& CEO
Ms.KalpanaMorparia
Mr.V.Vaidyanathan
-
8/7/2019 MBA is a Professional Course Wherein for a Student to Posses Only Theoretical Knowledge Alone is Not Enough but
13/19
Mr.Nitin Jain
Mr.Paresh Shah
Mr.UdayChitale
ICICI Securities Holdings,Inc.
Mr.Gopakumar P.
Mr.Nitin Jain
Mr.SubirSaha
Mr.A.Murugappan
ICICI Securities INC.
Mr.GopakumarP.,Presiddent
Mr.Nitin Jain
SLIBM-AHM
34
Mr.SubirSaha
Mr.A.Murugappan
Mr.AnupBagchi
What is all about ICICI securities limited?
General Information
Name
:ICICI SECURITIES LIMITED
HEAD OFFICE
:ICICI SECURITIES LTD.
2ndFLOOR,STANROSE HOUSE
APPASAHEB MARATHE MARG
-
8/7/2019 MBA is a Professional Course Wherein for a Student to Posses Only Theoretical Knowledge Alone is Not Enough but
14/19
PRABHADEVI MUMBAI-400025
TYPE OF BUSINESS
:LIMITED COMPANY
PHONE NO
:+91 22 6651 1200
FAX NO
:+91 22 6651 1451
WEB SITE
: www. icicisecurities. co m
www.icicidirect.com
BRAND NAME FOR ONLINE TRADING
RESEARCH DESIGN OF THE STUDY
The study is based on survey technique. The study consists of analysis
about customersawareness and satisfaction of ICICI Capital Ltd. For the
purpose of the studycustomers100 are picked up and their views
solicited on different parameters. The methodologyadopted includes
Questionnaire
Random sample survey of customers
Discussions with the concerned
Personal interviews and informal discussions were held with ICICI
Capital Ltd.customers to ascertain the awareness and satisfaction level.
Further applying simplestatistical techniques has processed the data
collected.
SOURCES OF DATA :
-
8/7/2019 MBA is a Professional Course Wherein for a Student to Posses Only Theoretical Knowledge Alone is Not Enough but
15/19
Primary data: Questionnaire
Secondary data: are published materials such as periodicals,
journals, news papers, and website.
SAMPLING PLAN:
Sampling since segment wise investors in ICICI Capital Ltd. are not
available for the
overall customers was considered for the study. 100% coverage was
difficult withinthe limited period of time. Hence sampling survey method
was adopted for thepurpose of the study.
Population: (universe) customers of ICICI Capital services Ltd.
Sampling size: A sample of hundred was chosen for the purpose of the
study. Sample
considers of small investor, large investors and traders of ICICI Capital
Ltd.
Sampling Methods: Probability sampling requires complete
knowledge about all
sampling units in the universe. Since due to time constraint non -
probability sampling
was chosen for the study.
Sampling procedure: From large number of customers of ICICI Ltd.
were randomly
SLIBM-AHMpicked up.
Field Study: directly approached respondents.
4.4DATA COLLECTION INSTRUMENT
COLLECTION OF DATA THROUGH QUESTIONNAIRES:
-
8/7/2019 MBA is a Professional Course Wherein for a Student to Posses Only Theoretical Knowledge Alone is Not Enough but
16/19
The data collected for the study purpose is through questionnaires.
Hundred customers ofICICIdirect.com have been selected randomly for
the study purpose and then theinformation revealed from the customers
is analyzed and interpreted in the study.
ORGANISATION OF FIELD WORK
Initial field work has done for pre testing tools for data
collection. Thedata is collected through the direct interaction with the
ICICIs customers throughquestionnaires answered by them.hundred
customers of ICICI were randomly chosenfor the purpose of the study in
Surat.
.SLIBM-AHM
4.5 LIMITATION OF STUDY
Since sample size is only 100, which is not a true representative of
the population as a
whole.
Since segment wise investors is not available in ICICI Capital Ltd.
Overall concept is
taken for the study.
Information is partly based on secondary data and hence the
authentic of the study
can be visualized and is measurable.
Level of accuracy of the results of research is restricted to the
accuracy level withwhich the customers have given their answers and
the accuracy level of the answerscannot be predicted.
-
8/7/2019 MBA is a Professional Course Wherein for a Student to Posses Only Theoretical Knowledge Alone is Not Enough but
17/19
ICICIdirect.com customers are more satisfied with the quality
services.
Holding securities in electronic form gives some far-reaching
advantages to the
investors.
ICICIdirect.com offers a wide choice of products for investing in the
stock
market. It allows to invest in shares, mutual funds and other financial
products.With ICICIdirect.com one can manage own de-mat and bank
accounts directlyand independently.
The depository participant will allow an investor to trade through any
broker of
his choice registered with the stock exchanges connected with National
SecuritiesDepository Ltd, what will have to provide the details of
investors account withDepository Participant.
Investor can click to get online information on their open orders and
traders i.e.orders that are routed to exchange are waiting in the queue to
be executed can beviewed for their status.
Transaction details for the traders done in the last month are
available online.
Printed account statements too are available for earlier.
6.2 SUGGESTIONS
-
8/7/2019 MBA is a Professional Course Wherein for a Student to Posses Only Theoretical Knowledge Alone is Not Enough but
18/19
Some customers feel that they are trained for ICICI Direct.Com demo.
Manycustomers feel that batch of 15 are good for ICICI Direct.Com
training.
Survey reveals that most of the customers are not aware of the
service of the MutualFund. ICICI Capital Services Ltd. and the normal
tendency of the customer are bothinvesting in shares and in Mutual
Funds are one and the same. So for this ICICICapital Services Ltd.,
should create an awareness of what exactly mean by MutualFunds and
all other services of ICICI Capital Services Ltd.
After getting the printouts of the holding statement, dispatch of the
same should betaken place with no delay and this can be cross verified
with the sender (dispatchsection).
Customers are facing over crowding, non-availability of telephone lines,
so propermeasures should be taken to overcome these problems.
SLIBM-AHM
69
The ICICI official should conduct regular training demo classes for
the new accountholders.
6.3 CONCLUSION
Icici direct.com is performing very well in the field of online share
tradingbusiness and having very good administration also.
-
8/7/2019 MBA is a Professional Course Wherein for a Student to Posses Only Theoretical Knowledge Alone is Not Enough but
19/19
Each departments doing their job very well comparing to the
standardperformance fixed by the management and it leads to overall
good performance ofthe company.
There existing a good relationship between employees and management
The management taking keen interest for finding their weakness and try
their
level best to overcome this weakness
BIBLIOGRAPHY
Books and journals:-
ICICIdirect.com broachers and leaflets
Periodical published by ICICI Capital Ltd.
SLIBM-AHM
70
Journals published by ICICI Capital Ltd.
Websites:-
www.hinduonnet.com/businessline/iw/2001/05/27/stories/07276053.htm
www.cdslindia.com/FAQ/demat.htm
www.nsdl.co.in/services/demat.php
www.sebi.gov.in/faq/faqdemat.html