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DE–7203 Wk 7 DE-7635 DISTANCE EDUCATION M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2009. First Semester MANAGEMENT CONCEPTS (2008 onwards) Time : Three hours Maximum : 100 marks SECTION A — (5 8 = 40 marks) Answer any FIVE questions. All questions carry equal marks. 1. How would you define management? 2. Describe how verifiable objectives can be set for different situations (planning). 3. State the nature and purpose of planning. 4. What are the different kinds of organization? 5. Discuss the nature of centralization and decentralisation authority and responsibility. 6. What are the general principles of staffing? 7. State the special techniques of control. 8. What is total quality management and give its importance? SECTION B — (4 × 15 = 60 marks) Answer any FOUR questions. All questions carry equal marks. 9. How do the required managerial skills differ in the organizational hierarchy? 10. What are objectives, policies and procedures as components of planning? 11. What are the barriers to communication? 12. Explain the meaning and different styles of leadership. 13. Explain the important theories of motivation. 1 11

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Page 1: Mba (Hrm) Dec 2009

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DISTANCE EDUCATIONM.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2009.

First SemesterMANAGEMENT CONCEPTS

(2008 onwards)Time : Three hours Maximum : 100 marks

SECTION A — (5 8 = 40 marks)Answer any FIVE questions.

All questions carry equal marks.1. How would you define management?2. Describe how verifiable objectives can be set for different situations

(planning).3. State the nature and purpose of planning.4. What are the different kinds of organization?5. Discuss the nature of centralization and decentralisation authority and

responsibility.6. What are the general principles of staffing?7. State the special techniques of control.8. What is total quality management and give its importance?

SECTION B — (4 × 15 = 60 marks)Answer any FOUR questions.

All questions carry equal marks.9. How do the required managerial skills differ in the organizational

hierarchy?10.What are objectives, policies and procedures as components of planning?

11.What are the barriers to communication?

12.Explain the meaning and different styles of leadership.

13.Explain the important theories of motivation.

14.What are the guidelines for improving communication in an orgranisation?

15.Examine the implications of recent trends and new perspectives in management.

1

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————————

DISTANCE EDUCATIONM.B.A. (Human Resource Management) DEGREE EXAMINATION, DECEMBER

2009.First Semester

ORGANISATIONAL BEHAVIOUR(2008 onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 × 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. Illustrate the concept of perceptual selection.

2. What do we mean by learning by training? Give examples.

3. Why is there a fear of feedback? Can something be done to avoid it?

4. Can we say stress is good? Why? Give examples.

5. Explain Maslow’s theory of motivation. Is this theory important to understand in order to understand organisational behaviour?

6. What do we mean by group cohesiveness? Explain its relevance in the organisational context.

7. Explain organisational development interventions in the global context.

8. What are the principles of effective communication?

SECTION B — (4 × 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

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9. Describe in detail Type A and Type B personality. Is the learning ability of both different? How?

10.What do we mean by work stressors? How does stress impact decision–making in organisations?

11.Explain some important leadership traits. Describe the various styles of leadership. Which according to you is the best?

12.Describe the organisation as a power system. How is decision–making a political system?

13.Detail out the various types of organisational culture. What is the role of culture in the management of change?

14.Do you think change in organisations is a threat to the people of that organisation? Describe the models of change management.

15.Elucidate group norms. What are the stages that a group passes through?

————————

DISTANCE EDUCATION

M.B.A.(HRM) DEGREE EXAMINATION, DECEMBER 2009.

First Semester

MANAGERIAL ECONOMICS

(2008 onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. Elucidate the scope of Managerial Economics.

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2. Enumerate the determinants of demand.

3. List out various cost Concepts of production process.

4. Write a note on price discrimination and its causes.

5. What is Profit Planning and state its objectives?

6. State the significance of Discounted Cash flow in the investment decision.

7. Describe the phases of Business Cycle.

8. Enumerate the merits and demerits of Limit Pricing.

SECTION B — (4 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. Define Managerial Economics and discuss its characteristics.

10.Explain the cost out put relationship in the short run.

11.Elucidate the nature and managerial uses of production function.

12.What is price discrimination and discuss the essential conditions for successful practice of price discrimination.

13.Discuss in detail the managerial use of Break Even Analysis.

14.Elucidate the methods of national income calculation and its difficulties.

15.Define inflation and discuss the controls of inflation.

—————————

DISTANCE EDUCATION

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M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2009.First Semester

QUANTITATIVE METHODS(2008 onwards)

Time : Three hours Maximum : 100 marksSECTION A — (5 8 = 40 marks)

Answer any FIVE questions.

1. Explain the mathematical models used in Business.2. Briefly explain the importance of “relevant costs” for decision making.3. Briefly explain the concept of graphical representation of functions and

their applications.4. A firm makes two types of furniture chairs and tables. The contribution for

each product as calculated by the accounting department is Rs. 20 per chair and Rs. 30 per table. Both products are processed on three machines M1, M2 and M3. The time required (in Hours) by each product and total time available per week on each machine are as follows :

Machine

Chair Table

Available hours per week

M1 3 3 36M2 5 2 50M3 2 6 60

How should the manufacturer schedule his production in order to Maximize contribution? Formulate the problem as a linear programming problem.

5. Obtain an Initial Basic Feasible Solution to the following transportation problem by VAM method.

Warehouse

StoresAvailabilit

yI II III IV

A 7 3 5 5 34B 5 5 7 6 15C 8 6 6 5 12D 6 1 6 4 19

Demand 21

25

17

17

80

6. A bakery keeps stock of popular brand of bread. Previous experience indicates the daily demand as given below :

Daily demand :

0 10 20 30 40 50

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Probability : 0.01

0.20

0.15

0.50

0.12

0.02

Consider the following sequence of random numbers :48, 78, 19, 51, 56, 77, 15, 14, 68, 9

Using the above sequence, stimulate the demand for the next 10 days.(a) Find out the stock situation if the owner of the bakery decides to make

30 breads every day.(b) Estimate the daily average demand for the bread on the basis of

stimulated data.7. You are given the following pay-offs of three acts A1, A2 and A3 and the

states of nature S1, S2, S3.Three Acts

States of nature

A1 A2 A3

S1 25 –10

–125

S2 400

440

400

S3 650

740

750

The probabilities of the states of nature are respectively 0.1, 0.7 and 0.2, calculate and tabulate E.M.V. and calculate which of acts can be chosen as the best.

8. A company manufactures 30 items per day. The sale of these items depends upon demand which has the following distribution :

Sales (units) :

27 28 29 30 31 32

Probability : 0.10

0.15

0.20

0.35

0.15

0.05

The production cost and sale price of each unit are Rs. 40 and Rs. 50 respectively. Any unsold product is to be disposed of at a loss of Rs. 15 per unit. There is a penalty of Rs. 5 per unit if the demand is not met.

Using the following random numbers estimate total profit/loss for the company of the next 10 days :

10, 99, 65, 99, 01, 79, 11, 16, 20

If the company decides to produce 29 items per day, what are the advantages and disadvantages of the company?

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SECTION B — (4 × 15 = 60 marks)

Answer any FOUR questions.

9. Maximize

Subject to the constraints

.

10.The management of ABC company is considering the question of marketing a new product. The fixed cost required in the project is Rs. 4,000. Three factors are uncertain, viz., the selling price, variable cost and the annual sales volume. The product has a life of only one year. The management has the data on these three factors as under :

Selling

price

Probability

Variable

Cost

Probability

Sales Volum

e

Probability

Rs. Rs. (units)

3 0.2 1 0.3 2,000 0.3

4 0.5 2 0.6 3,000 0.3

5 0.3 3 0.1 5,000 0.4Considering the following sequence of thirty random numbers :81, 32, 60, 04, 46, 31, 67, 25, 24, 10, 40, 02, 39, 68, 08, 59, 66, 90 ,12, 64,

79, 31, 86, 68, 82, 89, 25, 11, 98, 16.Using the sequence (First 3 random numbers for the first trial, etc.) simulate

the average profit for the above project on the basis of 10 trials.

11.A retailer purchases cherries every morning at Rs. 50 a case and sells for an 80 case. Any case remaining unsold at the end of the day can be disposed of next day at a salvage value of Rs. 20 per case (thereafter they have no value). Past sales have ranged from 15 to 18 cases per day. The following is the record of sales for past 120 days :

Case sold : 15

16

17

18

No. of days :

12

24

48

36

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Find how many cases retailer should purchase per day to maximize his profit.

12.A company processes two manufacturing plants, each of which can produce three products X, Y and Z from a common raw material. However, the proportions in which the products are produced are different in each plant and so are the plant’s proportions costs per hour. Data on production per hour and costs are given below, together with current orders in hand for each product.

Products Operating cost per hour Rs.

X Y ZPlant A 2 4 3 9Plant B 4 3 2 10Orders on hand

50

24

60

You are required to use the simplex method to find the number of production hours needed to fulfill the orders in hand at minimum cost.

13.A company makes three products X, Y and Z out of three raw materials A, B and C. The raw material requirement is given below :

Raw Materials

Number of units of raw materials required to produce one unit of

productX Y Z

A 1 2 1B 2 1 4C 2 5 1

The unit profit contribution of the products X, Y and Z is Rs. 40, 25 and 50 respectively. The numbers of units of raw materials available are 36, 60 and 45 respectively.

(a) Determine the product mix that will maximize the total profit.(b) Through the final simplex table, write the solution to the dual problem

and give the economic interpretation.

14.A manufacture has distribution centres located at Agra, Allahabad and Calcutta. These centres have available 8, 4 and 8 units of his product. His retail outlets requires A, 5 ; B,2 ; C,4; D,6; E,3 number of units :

The shipping cost per unit (in rupees) between each centre and outlet is given in the following table. Determine the optimum shipping cost :

Distribution

centre

Retail outletA B C D E

Agra 55

30

40 50

40

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Allahabad 35

30

100

45

60

Calcutta 40

60

95 35

30

15.A car manufacture uses a special control device in each car he produces. Two alternative methods can be used to detect and avoid a faulty device. Under the first method, each device is tested before it is installed, and all faulty devices are discovered before installation. The cost is Rs. 2 per test. Alternatively, the control device can be installed without being tested, and a faulty device can be detected and rendered after the car has been assembled, at a cost of Rs. 20 per faulty device. Regardless of which method is used, faulty devices cannot be repaired and must be discarded.

A manufacture purchases the control devices in batches of 10,000. Based on past experience, he estimates the proportion of defective components and the associated probability to be :

Proportion of faulty devices :

0.80

0.12

0.16

Probability : 0.20

0.70

0.10

(a) Which inspection method should the manufacturer adopt?(b) What is the expected value of perfect information?

———————

DISTANCE EDUCATION

M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2009.

First Semester

FINANCIAL AND MANAGEMENT ACCOUNTING

(2008 onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

9

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1. What are the defects of single entry system? State the difference between single entry system and double entry system.

2. The following trial balance has been prepared wrongly. You are asked to prepare the Trial Balance correctly :

Dr. Balance

Cr. Balance

Rs. Rs.Capital 22,000Stock 10,000Debtors 8,000Creditors 12,000Machinery 20,000Cash in hand 2,000Bank overdraft 14,000Sales returns 8,000Purchases returns 4,000Misc. expenses 12,000Sales 44,000Purchases 26,000Wages 10,000Salaries 12,000Prepaid insurance 200Bills payable 10,800Outstanding salaries

1,400

1,08,200 1,08,200

3. Explain the various types of subsidiary books with format.

4. Pay off Ltd. is producing articles mostly on hand labour and is considering to replace it by a new machine. There are two alternative models M and N of the new machine. Prepare a statement of profitability showing the pay-back period from the following information :

Machine M Machine NEstimated life of machine 4 years 5 years Cost of machine Rs. 9,000 Rs. 18,000Estimated saving in scrap Rs. 500 Rs. 800Estimated saving in direct Rs. 6,000 Rs. 8,000

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wages Additional cost of maintenance Rs. 800 Rs. 1,000Additional cost of supervision Rs. 1,200 Rs. 1,800Ignore taxation.

5. State the nature and limitations of financial statement.

6. From the following compute :(a) Current asset(b) Quick asset and (c) Stock.Current liabilities – Rs. 9,00,000; Current ratio 2.5; Acid test ratio – 2 (without

prepaid expenses)

7. Draw up a flexible budget for overhead expenses on the basis of the following data and determine the overhead rates at 70%, 80% and 90% plant capacity levels.

At 80% capacity

Rs.Variable overheads :

Indirect labour 12,000Indirect material 4,000

Semi-Variable overheads :Power (30% fixed, 70% variable) 20,000Repairs and maintenance (60% fixed, 40% variable) 2,000

Fixed overheads :Depreciation 11,000Insurance 3,000Others 10,000Total overheads 62,000Estimated direct labour hours 1,24,000 hrs

8. State the difference between :(a) Cash discount and trade discount

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(b) Journal and ledger.

SECTION B — (4 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. What are the various types of error? Explain in detail.

10.A glass manufacturing company requires you to calculate and present the budget for the next year from the following information :

Toughend glass Rs. 3,00,000Bent Toughend glass Rs. 5,00,000Direct material cost 60% of sales

Direct wages 20 workers @ Rs. 150 per month

Factory overheads :

Indirect Labour :

Works manager Rs. 500 per month

Foreman Rs. 400 per month

Stores and spares 2 % on sales

Depreciation on machinery 12,600

Light and power 5,000

Repairs and maintenance 8,000

Other sundries 10% on Direct wages

Administration, selling and distribution expenses Rs. 14,000 per year.

11.Prepare a balance sheet with as many details as possible from the following :

Gross profit ratio 20%

Debtors turnover 6 times Fixed asset to net worth 0.80

Reserves to capital 0.50

Current ratio 2.50

Liquid ratio 1.50

Net working capital Rs. 3,00,000

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Stock turnover ratio 6 times

12.State the difference between fund flow statement and cash flow statement and also state its uses.

13.The following trial balance is extracted from the books of Mr. Anand. Prepare Trading, profit and loss a/c and balance sheet as on 31.03.07 :

Rs.

Anand’s capital 2,28,800

Anand’s drawings 13,200

Plant and machinery 99,000

Buildings 66,000

Purchases 1,10,000

Purchases returns 1,100

Salaries 13,200

Office expenses 2,750

Discount allowed 1,320

Debtors 29,260

Loan to Ms. K @ 10% p.a. 44,000

Bank 29,260

B/P 5,500

Office furniture 5,500

Stock (01.04.06) 38,500

Wages 35,200

Creditors 44,000

Postage 1,540

Insurance 1,760

Fuel and power 2,970

Bad debts 660

Office rent 2,860

Freight 9,900

Loose tools 2,200

Factory lighting 1,100

Provision for doubtful debts 880

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Rs.

Interest on load to Mr. K 1,100

Cash 2,640

Sales 2,31,440

Adjustments :(a) Closing stock as on 31.03.07 Rs. 72,600(b) Depreciate plant and machinery by 33 %, office furniture by 10%,

Building by 5%(c) The value of loose tools on 31.03.07 was Rs. 1,760(d) Of the sundry debtors Rs. 660 are bad debts and should be written off (e) Maintain 5% provision on sundry debtors for doubtful debts.(f) General manager is eligible for a commission of 10% on net profit after

charging such commission.

14.The summarised balance sheets of XYZ Ltd. as at 31st December, 1997 and 1998 are given below :

Liabilities 97 98 Assets 97 98Share capital 4,50,000 4,50,000 Fixed assets 4,00,00

03,20,00

0General reserve 3,00,000 3,10,000 Investments 50,000 60,000Profit and loss account 56,000 68,000 Stock 2,40,00

02,10,00

0Creditors 1,68,000 1,34,000 Debtors 2,10,00

04,55,00

0Provision for tax 75,000 10,000 Bank 1,49,00

01,97,00

0Mortgage loan – 2,70,000

10,49,000

12,42,000

10,49,000

12,42,000

(a) Investment costing Rs. 8,000 were sold during the year 1998 for Rs. 8,500

(b) Provision for tax made during the year was Rs. 9,000

(c) During the year, part of the fixed assets costing Rs. 10,000 was sold for Rs. 12,000 and the profit was included in profit and loss account.

(d) Dividend paid during the year amounted to Rs. 40,000.

You are required to prepare a statement of sources and uses of cash.

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15.From the following information prepare balance sheet :Fixed assets Rs. 6 lakhsWorking capital Rs. 5 lakhsCurrent ratio 2

Fixed assets to turnover 4

G.P. 25%

Debtors velocity 1-5 months

Creditors velocity 2 months

Stock 2 months

Net profit 5% of turnover

Reserve 2/3 of net profit

Capital gearing 1 : 1

———————

DISTANCE EDUCATIONM.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2009.

Second SemesterBUSINESS ENVIRONMENT

(2008 onwards)Time : Three hours Maximum : 100 marks

SECTION A — (5 × 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

16.What are the components of Business environment?

17.What is the role of the Indian legal system in business development?

18.Differentiate business activities handled by private and government.

19.Explain the major socio economic problems in India.

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20.Explain the controlling techniques for monopolies.

21.What are the methods available to assess the environmental issues?

22.Describe the benefits and problems of Multinational Companies in India.

23.What are the features of five year plans?

SECTION B — (4 × 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

24.Briefly explain the need for the study of Business environment.

25.Explain the impact of social–cultural environment in business.

26.Discuss the importance of economic planning and development.

27.Explain the features of new EXIM policy.

28.Discuss the drawbacks of our Indian monetary and fiscalsystem.

29.Explain the role of banking and credit structure on Indian business.

30.Explain the advantages and disadvantages of privatization.

————————

DISTANCE EDUCATION

M.B.A.(HRM) DEGREE EXAMINATION, DECEMBER 2009.

Second Semester

RESEARCH METHODS

(2008 onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 8 = 40 marks)

Answer any FIVE questions.

16

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All questions carry equal marks.

1. Discuss the relevance of Experimental method of research.

2. Explain the various sources of hypothesis.

3. Explain the factors which affect research design.

4. What are the merits and demerits of Sampling?

5. Explain the importance of Interview as a method adopted for collection of data.

6. Explain the relevance of case study method.

7. Write a note on importance of scaling techniques.

8. Give a brief account on the principles of writing a good report.

SECTION B — (4 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. Explain the various steps associated with research.

10.Explain the formulation and testing of a hypothesis.

11.Discuss the various methods adopted under non-probability sampling.

12.Explain the significance and limitations of census method.

13.Explain the essentials of the format of a questionnaire.

14.Explain the importance of interpretation in the research report.

15.Explain the contents of a research report.

—————————

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DISTANCE EDUCATION

M.B.A. (H.R.M) DEGREE EXAMINATION, DECEMBER 2009.

Second Semester

MANAGEMENT INFORMATION SYSTEMS

(2008 onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. What is prototyping? When would you use it?

2. How would you convert from the existing system to the new system?

3. List and discuss the basic requirements of MIS.

4. Define an expert system. How does it help in MIS?

5. Discuss the use of video conferencing in MIS.

6. Write notes on the various communication channels.

7. Describe the applications of EDI.

8. What is interactive video? What are its uses?

SECTION B — (4 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. What are the different phases of a system life cycle? Explain.

10.Describe the prerequisites of an effective MIS.

11.How is MIS used in Indian organizations? Explain.

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12.Discuss electronic bulletin boards and their uses.

13.Write detailed notes on value added networks.

14.Explain information resource management.

15.What are the different types of networks? Explain in detail different types of networks.

———————

DISTANCE EDUCATION

M.B.A.(HRM) DEGREE EXAMINATION, DECEMBER 2009.

Second Semester

STRATEGIC MANAGEMENT

(2008 onwards)

Time : Three hours Maximum : 100 marks

PART A — (5 8 = 40 marks)

Answer any FIVE questions.

1. Explain the Goals of a business organisation.2. What do you mean by balancing of objectives?3. Explain the process of strategic planning.4. What do you mean by project life cycle?5. What do you mean by Horizontal and Vertical diversification?6. What are the External growth strategy?7. What do you mean by management of change?8. Explain the process of strategy implementation.

PART B — (4 × 15 = 60 marks)

Answer any FOUR questions.

9. What do you mean by business system? Explain the objectives of business.

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10.Explain the importance of BCG matrix.

11.What do you mean by combination strategy and turn around strategy?

12.Explain the nature and significance of joint ventures.

13.What are various elements and implementation of strategy?

14.What are the various strategies alternatives adopted by the company?

15.What do you mean by ERP, explain its features and applications?

————————

DISTANCE EDUCATION

M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2009.

Second Semester

QUALITY MANAGEMENT

(2008 onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. Describe the need of quality in the present day context. What are the impacts of quality?

2. What are the various phases of quality activity focus?

3. What is SPC? What are the advantages and disadvantages of its application?

4. Explain the elements of TQM.

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5. What are the different types of costs contributing to cost of quality (COQ)?

6. What is JIT? Explain the benefits of JIT manufacturing.

7. What is a quality circle? Discuss the evolution and growth of quality circles in Japan and in India.

8. List out the various awards given for quality all over the world and in India.

SECTION B — (4 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. Discuss briefly six-sigma concept.

10.Write an essay about quality assurance.

11.What is ISO? Describe the historical development of ISO 9000 series of standards. What are the benefits and pitfalls of ISO 9000 standards?

12.Discuss about the barriers for implementation of TQM.

13.What are the factors affecting and effecting customer satisfaction?

14.What are different types of teams? Why self directed and self-managed teams are more effective than quality circles?

15.Discuss the role of MNCs in emergence of global quality.

———————

DISTANCE EDUCATIONM.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2009.

Third SemesterHUMAN RESOURCE MANAGEMENT

(2008 onwards)

Time : Three hours Maximum : 100 marks

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SECTION A — (5 8 = 40 marks)

Answer any FIVE questions.

1. What is Human Resource Management?

2. Explain Human Resource Planning.

3. Explain the objectives of Human Resource Management.

4. Write a short note on :

(a) Job Analysis

(b) Job description.

5. Briefly explain the concept of selection process in HRM.

6. What is application blank?

7. State the principles of wage and salary administration.

8. What is human resource research? SECTION B — (4 15 = 60 marks)

Answer any FOUR questions.

9. Discuss the functions of Human Resource Management.

10.How does the personnel function change as firm grows in size? Briefly describe each stage of development.

11.Explain the steps in scientific selection process.

12.Explain the objectives of wage and salary administration.

13.State the different approaches to Human Resource Research.

14.Discuss the different types of fringe benefits. Given by an organisations.

15.Discuss the role of wage boards.

————————

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DISTANCE EDUCATION

M.B.A. (H.R.M.) DEGREE EXAMINATION, DECEMBER 2009.

Third Semester

HUMAN RESOURCE ECONOMICS

(2008 onwards)

Time : Three hours Maximum: 100 marksSECTION A — (5 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. Explain the nature and scope of Human Resource Economics.

2. Define Full-Employment. Discuss the significance of Full Employment Policy in an under developed economy.

3. Describe the neo-classical theories of Wages.

4. Briefly explain the different schemes of Dearness Allowance.

5. Discuss the concept of Productivity and point out its significance.

6. Explain the Push and Pull factors of Employee Migration.

7. Analyse the causes for Labour Absenteeism in India.

8. Discuss the economic and social problems created by the employment of Women and Child Labour in India.

SECTION B — (4 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. Evaluate the structure, composition and the extent of labour force participation in India.

10.Discuss the flexibilities and rigidities of the Indian Labour Market.

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11.Examine the principles of Wage Policy for a Developing Economy.

12.Give your arguments in favour of and against full and partial neutralisation.

13.Describe the factors that determine Labour Productivity. Will Payment by Results improve it?

14.Analyse the trend and impact of migration of labour in India.

15.Examine the merits and dangers of rationalisation. How could rationalisation be adopted in India without affecting industrial relations?

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DISTANCE EDUCATION

M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2009.

Third Semester

INDUSTRIAL RELATIONS MANAGEMENT

(2008 onwards)

Time : Three hours Maximum: 100 marksSECTION A — (5 8 = 40 marks)

Answer any FIVE questions.

1. Comment on the size of Labour Force in the Urban and Rural India and also discuss workforce participation rate in India.

2. Enumerate and discuss the objectives of industrial relations.

3. ‘‘The growth of Industrial relation system has been evolutionary’’. Expand their statement.

4. Write short notes on the following :(a) INTUC.(b) AITUC.

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(c) HMS.(d) NLO.

5. What is the relevance of the report of National Commission on Labour in Shaping the labour policies in India?

6. Explain the general impact of Industrial Disputes on the economy of a nation.

7. Why has voluntary arbitration failed in India? Give reasons.

8. State the concept and nature of grievance. What are the sources of grievances in Industry?

SECTION B — (4 × 15 = 60 marks)Answer any FOUR questions.

All questions carry equal marks.

9. Discuss the profile of a modern Indian Manger as regards mobility, adaptability, leadershipship style and job satisfaction.

10.Explain the parties to Industrial relations and the pattern of interaction between them.

11.Discuss the important problems of Trade Unions in India. Suggest measures to remove these problems.

12.Write notes on the following :(a) Concept of Labour Policy.(b) Impact of Industrial Policy.(c) Industrial Relations Commission.

13.‘‘Conflict is not necessarily bad. It may have some positive implications’’. In the light of this statement, discuss the positive aspects of Industrial conflicts.

14.‘‘In the highest form of discipline, all are self-regulated and all are free’’. Discuss this statement and enumerate the measures that are necessary for the maintenance of discipline in an Industrial organisation.

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15.Explain the importance of upward communications in Indian Industries.

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DISTANCE EDUCATION

M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2009.Third Semester

LABOUR LEGISLATIONS – I(2008 onwards)

Time : Three hours Maximum : 100 marksSECTION A — (5 8 = 40 marks)

Answer any FIVE questions.All questions carry equal marks.1. Explain the term “Factory” under the Factories Act

1948.2. Explain briefly the term “Industry” with reference

to the Bangalore Water Supply case.3. What are the functions of the inspectors provided

by the Employees State Insurance Act 1948?4. What are the provisions for appointment of

inspectors under the Employees’ provident funds and Miscellaneous Provisions Act 1952? What are their duties?

5. What is the object of the Shop and establishment Act 1947?

6. What is the object of Workmen Compensation Act of 1923?

7. Enumerate the Employees provident fund and other Schemes.

8. What are the provisions with regard to working hours of women under the Factories Act of 1948?

SECTION B — (4 × 15 = 60 marks)

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Answer any FOUR questions.

All questions carry equal marks.

9. Discuss the health and welfare provisions of the Factories Act 1948.

10.Briefly compare the provisions of chapter V-A and V-B of Industrial Disputes Act 1947 relating to lay-off, retrenchment and closure.

11.How far is an employer liable to pay compensation to a workman injured by accident arising out of and in the course of employment? What is notional extension theory of Supreme Court in this regard?

12.What are the powers of the court under EPF Act??

13.Explain the procedure for registration of factories under and establishments under ESI Act.

14.Discuss the provision relating to money due from employer and their recovery under the EPF Act.

15.(a) Explain the term industrial dispute. ‘What are the provisions regarding reference of an industrial dispute under the ID Act of 1947?

(b) Powers of authorities under shops and Establishments Act.

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DISTANCE EDUCATIONM.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2009.

Third SemesterTRAINING AND DEVELOPMENT

(2008 onwards)Time : Three hours Maximum : 100 marks

SECTION A — (5 8 = 40 marks)Answer any FIVE questions.

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All questions carry equal marks.

1.‘Training programmes are helpful to avoid personnel obsolescence’ — Illustrate.

2.Describe the structure and functions of training department.

3.Highlight the merits of role-play methods.

4.What are the principles of executive development?

5.Write a note on cost benefit analysis.

6.Describe the role of Indian Universities in imparting management training.

7.Critically assess the Government policy on training.

8.What are the techniques of training towards improving knowledge and attitude?

SECTION B — (4 × 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9.Analyze the merits and demerits of various executive development methods.

10.Briefly discuss the HRD methods for service sector.

11.Lecture method is the absolute methods in training process. Do you agree? Justify your answer.

12.Discuss the process of evaluation of effectiveness of training and development programmes.

13.‘Training is said to be an investment’. Explain why and how so? Illustrate with examples how ROI from training can be improved.

14.Explain the training causes and programmes conducted by the training institutions in India.

15.Elucidate the techniques of off the job training.

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DISTANCE EDUCATION

M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2009.

Third Semester

COMPENSATION MANAGEMENT

(2008 onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1.What are the micro economic factors that are concerned with pay and compensation?

2. What are the company factors that influence wage fixation?

3. What are the advantages and disadvantages of different non-monetary incentive schemes?

4. What are the significance of fringe benefits?

5. What are the techniques used to control the employee cost?

6. What are the key provisions given in payment of Bonus Act?

7. How will you plan compensation for knowledge professional?

8. Explain the relation between compensation and motivation.

SECTION B — (4 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. Discuss in detail any two wage theories and their significance.

10. Explain in detail the different components of compensation.

11. Briefly explain the steps involved in designing pay structure.

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12. Critically examine the significance of different monetary incentive schemes.

13. What do you understand by performance linked compensation? What are the different parameters used to measure performance?

14. What are the key provisions available in payment of wages Act? Explain it with suitable example.

15. Discuss in detail the current trends in compensation management.

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