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May 11–13, 2015 \ Turnberry Isle \ Miami
May 11–13, 2015 \ Turnberry Isle \ Miami
THE MULTI-CYCLE MASTER
PLAN OF TODAY & TOMORROW
May 11–13, 2015 \ Turnberry Isle \ Miami
Moderators:
• John Covert, Regional Director, Metrostudy
• Jeff Handlin, Principal, Oread Capital & Development
Speakers:
• Denise Hogenes, Western Division Vice President, CCMC
• David Pelletz, South East Regional President, Standard Pacific
• Aaron Smith, Vice President, Brand Strategy, Roni Hicks
TODAY’S MASTER PLANNED COMMUNITY
May 11–13, 2015 \ Turnberry Isle \ Miami
ROLES OF MASTER PLANNED COMMUNITY TEAM
• Jeff Handlin, Oread Capital (Developer)
• David Pelletz, Standard Pacific Homes (Builder)
• Denise Hogenes, CCMC (Community Association Mgmt)
• Aaron Smith, Roni Hicks (Marketing & Advertising)
• John Covert, Metrostudy (Market Research)
May 11–13, 2015 \ Turnberry Isle \ Miami
MASTER PLANNED COMMUNITY PERFORMANCE
• MPC’s represent nearly
2/3 of all homes built in
Denver Metro Area
• In 2014, buyer traffic in
MPC outpaced stand
alone projects by 4 to 1.
• Builders in Denver MPC’s
average 3x the starts
pace than NON-MPC
May 11–13, 2015 \ Turnberry Isle \ Miami
Managing IRR, Profit, and RISK
along the lifecycle is the hard-
fought balance of successful
communities
LIFECYCLE OF MASTER PLANNED COMMUNITY
May 11–13, 2015 \ Turnberry Isle \ Miami
COMMUNITY ESTABLISHMENT /
CREATION
May 11–13, 2015 \ Turnberry Isle \ Miami
• Submarket Analysis
• Demographics
• Credit Quality
• Demand Metrics
• Supply Metrics
COMMUNITY ESTABLISHMENT / CREATIONUNDERSTANDING THE ‘WHY’…
Home PriceDown Payment
1
Mortgage Loan 2
Mortgage
Rate
Property
Tax 3
Annual Property
Insurance 4Monthly Payment 5
Annual Mortgage
Payment
Required Household
Income 6
$10,000 $190,000 4.00% $1,800 $2,000 $1,223.76 $14,685.07 $48,950
$200,000 $10,000 $190,000 4.25% $1,800 $2,000 $1,251.35 $15,016.23 $50,054
$10,000 $190,000 4.50% $1,800 $2,000 $1,279.37 $15,352.43 $51,175
$12,500 $237,500 4.00% $2,250 $2,500 $1,529.69 $18,356.34 $61,188
$250,000 $12,500 $237,500 4.25% $2,250 $2,500 $1,564.19 $18,770.29 $62,568
$12,500 $237,500 4.50% $2,250 $2,500 $1,599.21 $19,190.53 $63,968
$15,000 $285,000 4.00% $2,700 $3,000 $1,835.63 $22,027.60 $73,425
$300,000 $15,000 $285,000 4.25% $2,700 $3,000 $1,877.03 $22,524.34 $75,081
$15,000 $285,000 4.50% $2,700 $3,000 $1,919.05 $23,028.64 $76,762
$17,500 $332,500 4.00% $3,150 $3,500 $2,141.57 $25,698.87 $85,663
$350,000 $17,500 $332,500 4.25% $3,150 $3,500 $2,189.87 $26,278.40 $87,595
$17,500 $332,500 4.50% $3,150 $3,500 $2,238.90 $26,866.74 $89,556
$20,000 $380,000 4.00% $3,600 $4,000 $2,447.51 $29,370.14 $97,900
$400,000 $20,000 $380,000 4.25% $3,600 $4,000 $2,502.70 $30,032.46 $100,108
$20,000 $380,000 4.50% $3,600 $4,000 $2,558.74 $30,704.85 $102,350
$22,500 $427,500 4.00% $4,050 $4,500 $2,753.45 $33,041.40 $110,138
$450,000 $22,500 $427,500 4.25% $4,050 $4,500 $2,815.54 $33,786.52 $112,622
$22,500 $427,500 4.50% $4,050 $4,500 $2,878.58 $34,542.96 $115,143
$25,000 $475,000 4.00% $4,500 $5,000 $3,059.39 $36,712.67 $122,376
$500,000 $25,000 $475,000 4.25% $4,500 $5,000 $3,128.38 $37,540.57 $125,135
$25,000 $475,000 4.50% $4,500 $5,000 $3,198.42 $38,381.06 $127,937
$30,000 $570,000 4.00% $5,400 $6,000 $3,671.27 $44,055.21 $146,851
$600,000 $30,000 $570,000 4.25% $5,400 $6,000 $3,754.06 $45,048.69 $150,162
$30,000 $570,000 4.50% $5,400 $6,000 $3,838.11 $46,057.28 $153,524
Exhibit
Housing Affordability (10% Down Payment)
May 11–13, 2015 \ Turnberry Isle \ Miami
• Consumer Segmentation
• Consumer Attitudinal Profiles
• Product Preferences
• Community Feature Preferences
• Aesthetic Preferences
COMMUNITY ESTABLISHMENT / CREATIONUNDERSTANDING THE ‘WHO’…
May 11–13, 2015 \ Turnberry Isle \ Miami
Why Consumer Segmentation?
• Source of real demand
• Enable quantitative & qualitative insights that
appeal to each consumer group
• Help to optimize the financial performance of
project
• Determine the basis of focus from concept to
delivery
• Foundation for targeted marketing programs
COMMUNITY ESTABLISHMENT / CREATIONCONSUMER SEGMENTATION
May 11–13, 2015 \ Turnberry Isle \ Miami
COMMUNITY ESTABLISHMENT / CREATION
Quantitative Qualitative
Demand, Demographics, Ethnographies
Panel-style Interviews
One-on-One Interviews
May 11–13, 2015 \ Turnberry Isle \ Miami
COMMUNITY ESTABLISHMENT / CREATIONRESULTS DRIVEN FOCUS GROUPS
May 11–13, 2015 \ Turnberry Isle \ Miami
COMMUNITY ESTABLISHMENT / CREATIONVISIONING SESSIONS
May 11–13, 2015 \ Turnberry Isle \ Miami
• Ask simple questions about the brand. Not the community, not the people who will live there, but the brand.
• Understand clearly those things that truly differentiate your brand from any other community in the market.
• Ask yourself, does the consumer care?
• Write a story, but don’t share it.
COMMUNITY ESTABLISHMENT / CREATIONBRAND DEVELOPMENT
May 11–13, 2015 \ Turnberry Isle \ Miami
COMMUNITY ESTABLISHMENT / CREATIONBRAND DEVELOPMENT
May 11–13, 2015 \ Turnberry Isle \ Miami
COMMUNITY ESTABLISHMENT / CREATIONBRAND DEVELOPMENT
May 11–13, 2015 \ Turnberry Isle \ Miami
COMMUNITY ESTABLISHMENT / CREATIONUNDERSTANDING THE ‘HOW’…
• Community Design Charrette
• Design to Implementation
• Sustainability of Function & Design
May 11–13, 2015 \ Turnberry Isle \ Miami
COMMUNITY ESTABLISHMENT / CREATIONDESIGN TO IMPLEMENTATION
May 11–13, 2015 \ Turnberry Isle \ Miami
COMMUNITY ESTABLISHMENT / CREATIONMONUMENTATION
May 11–13, 2015 \ Turnberry Isle \ Miami
COMMUNITY ESTABLISHMENT / CREATIONCOMMUNITY AMENITIES
May 11–13, 2015 \ Turnberry Isle \ Miami
COMMUNITY ESTABLISHMENT / CREATIONCONVERTIBLE – FUNCTIONAL - ATTRACTIVE
May 11–13, 2015 \ Turnberry Isle \ Miami
COMMUNITY ESTABLISHMENT / CREATION
• Bigger Isn’t Always Better
• Create Sustainable Space
Today’s Consumer is Wise to
Operating Cost Burdens
• Avoid Specific Room Usages
• Build Spaces That Invite…
Large Crowds
Quaint Gatherings
May 11–13, 2015 \ Turnberry Isle \ Miami
COMMUNITY ESTABLISHMENT / CREATIONPRODUCT SEGMENTATION
May 11–13, 2015 \ Turnberry Isle \ Miami
COMMUNITY ESTABLISHMENT / CREATIONPRODUCT SEGMENTATION
May 11–13, 2015 \ Turnberry Isle \ Miami
COMMUNITY LAUNCH
May 11–13, 2015 \ Turnberry Isle \ Miami
Launch with conviction and momentum.
• Align your efforts
• Build excitement, generate buzz
• Traditional, online, social
• Pre-sales & events (consumer/Realtor) [RADIO]
• Memorialize it and leverage it for the future [VIDEO]
COMMUNITY LAUNCH
May 11–13, 2015 \ Turnberry Isle \ Miami
EARLY STAGE OPERATIONS &
STABILIZATION
May 11–13, 2015 \ Turnberry Isle \ Miami
Periodic re-evaluation of the ‘Who’ and the ‘How’ – once you have critical mass of data
Are your customers who you thought they were?
Are your customers driven to certain models/segments that can inform operational decisions?
EARLY STAGE OPERATIONS & STABILIZATIONREVISITING THE ‘WHO’ AND THE ‘HOW’
Code Name Total Traffic % Comp Net Contracts % CompConversion
Rate %Index Non-buyers % Comp % of Total Traffic Index
G1 Entry Level 43 11.2% 15 10.6% 34.9% 95 28 11.5% 65.1% 103
G2 Feature Location 11 2.9% 3 2.1% 27.3% 74 8 3.3% 72.7% 115
G3 Simple Life 25 6.5% 10 7.1% 40.0% 109 15 6.2% 60.0% 95
G4 Family Life 54 14.1% 21 14.9% 38.9% 106 33 13.6% 61.1% 97
G5 Elite 46 12.0% 17 12.1% 37.0% 101 29 11.9% 63.0% 100
G6 Active Adult Entry Level 1 0.3% 0 0.0% 0.0% 0 1 0.4% 100.0% 158
G7 Active Adult Feature Location 32 8.3% 13 9.2% 40.6% 111 19 7.8% 59.4% 94
G8 Active Adult Elite 11 2.9% 3 2.1% 27.3% 74 8 3.3% 72.7% 115
G9 Renters 161 41.9% 59 41.8% 36.7% 100 102 42.0% 63.4% 100
Total 384 100.0% 141 100.0% 36.7% 100 243 100.0% 63.3% 100
Segments Subdivision Base Buyers vs. Base Non-buyers vs. Base
Metrostudy Traffic Profile Analysis Report
May 11–13, 2015 \ Turnberry Isle \ Miami
EARLY STAGE OPERATIONS & STABILIZATIONAMENITY PHASING
• Cashflow & financial advantages
• Ability to make adjustments to
better serve community needs
• Create sense of anticipation
• Activating spaces easier when
phased
• Must build enough critical mass &
momentum to keep consumer
engaged
May 11–13, 2015 \ Turnberry Isle \ Miami
EARLY STAGE OPERATIONS & STABILIZATIONAMENITY PHASING
May 11–13, 2015 \ Turnberry Isle \ Miami
EARLY STAGE OPERATIONS & STABILIZATIONREPOSITIONING / COMMUNITY ADJUSTMENTS
AFTERBEFORE
May 11–13, 2015 \ Turnberry Isle \ Miami
EARLY STAGE OPERATIONS & STABILIZATIONREPOSITIONING / COMMUNITY ADJUSTMENTS
AFTERBEFORE
Builders:
- DR Horton
- Centex
Builders:
- Tripointe
- Taylor Morrison
- Lennar
May 11–13, 2015 \ Turnberry Isle \ Miami
LATE STAGE OPERATIONS AND
TURNOVER
May 11–13, 2015 \ Turnberry Isle \ Miami
COMMUNITIES WE LIKE
May 11–13, 2015 \ Turnberry Isle \ Miami
STAPLETON – DENVER, CO (FOREST CITY)
May 11–13, 2015 \ Turnberry Isle \ Miami
TEHALEH – BONNEY LAKE, WA (NEWLAND)
May 11–13, 2015 \ Turnberry Isle \ Miami
TEHALEH – BONNEY LAKE, WA
May 11–13, 2015 \ Turnberry Isle \ Miami
CELEBRATION, FL – THE WALT DISNEY CO.
May 11–13, 2015 \ Turnberry Isle \ Miami
CELEBRATION, FL – THE WALT DISNEY CO.
Lifecycle Programming...
Adjusts w/ Community Needs
Stands the Test of Time
Serves Multiple Stakeholders
Developers
Builders
Homeowner
May 11–13, 2015 \ Turnberry Isle \ Miami
RIDGEGATE, CO – COVENTRY DEVELOPMENT
‘Where the city meets the prairie’
• 3,500 acres mixed-use, high density.
1,000 acres dedicated to open space
• ‘Build at the speed of need’
• ‘Modified Grid’ to respect and
incorporate topography
• 1st new home community in Colorado
with solar included in homes
May 11–13, 2015 \ Turnberry Isle \ Miami
INNOVATIVE CONCEPTS
May 11–13, 2015 \ Turnberry Isle \ Miami
GREAT PARK – ‘THE GREENHOUSE’
May 11–13, 2015 \ Turnberry Isle \ Miami
GARMAN HOMES – RALEIGH/DURHAM, NC
“Each home is a canvas – an opportunity to take a
house that we build & make it a reflection of you.”
May 11–13, 2015 \ Turnberry Isle \ Miami
NOCATEE – PONTE VEDRA, FL
May 11–13, 2015 \ Turnberry Isle \ Miami
MIDTOWN – ‘GARDEN COMMUNITY CENTER’
May 11–13, 2015 \ Turnberry Isle \ Miami
FITNESS ON DEMAND
May 11–13, 2015 \ Turnberry Isle \ Miami