Matrix  on  Board  –  how  to  find  us  Matrix  office  is  situated  at:  Level  1,  241  Castlereagh  Street,  Sydney  Contact:   Laurel  Draffen  Email:     laurel.draffen@mob.com.au  Phone:     02  9370  6247  www.mob.com.au  

Matrix  on  Board  -­‐  how  we  work    Community  development  -­‐  “a  vision  of  how  things  might  be  organised  differently”    

Matrix   is   committed   to   informing,   resourcing  and  strengthening   the  non-­‐profit   sector.  By  supporting  non-­‐profits   we   assist   them   in   turn   to   make   genuine   improvements   in   the   lived   experience   of   our   human  community.  We  maximise  the  effective  choices  available  to  our  clients  through  identifying  actions  that  are  simple   and   practical.   These   effective   choices   provide   clients   with   the   power   to   make   and   implement  decisions  that  improve  future  outcomes  for  communities.  

Action  Research  –  a  participative  approach  seeking  change  and  understanding  

Matrix   bases   its   work   with   non-­‐profits   on   Action   Research,   a   participatory   process.   As   Australian   social  researcher   Yoland  Wadsworth   noted:   “Findings   and   recommendations   cannot   be   imposed,   they  must   be  accepted  by   the   researched.   [Therefore]   the   researched  must  be   involved  every   inch  of   the  way.”  Matrix  ensures   the  participation  of   staff   and   stakeholders,   talking   them   through   the  process,   gaining   their   views  and  discussing  the  recommendations  with  them.  

Capacity  building  using  research  based  benchmarks  

The  McKinsey  Capacity  Framework  outlines  key  elements  of  capacity  in  non-­‐profit  organisations,  and  offers  case  studies  that  are  illustrative  of  ways  to  build  sustainable  non-­‐profits.  We  undertake  assessments  using  this   framework   and   align   organisational   aspirations   and   strategies   to   the   non-­‐profit’s   identified   capacity.  Matrix   staff   support   non-­‐profit   leaders   to   guide   and   implement   the   resulting   change.   Knowing   capacity  building  takes  time,  Matrix  staff  are  patient  and  take  a  long-­‐term  approach.  

Strengths   based,   solutions   focussed   –  Matrix   staff   focus   on   future   possibilities   rather  than  past  problems  

Focussing   on   deficits   rarely   leads   to   plans   for   action,   but   rather   tends   to   focus   on   the   need   for   more  resources.   Matrix   undertakes   strengths-­‐based   evaluations,   ascertaining   what   is   working   within   the   non-­‐profit  from  the  perspective  of  consumers,  stakeholders  and  staff.  Matrix  then  identifies  what  aspects  of  the  service  can  be  built  upon  and  replicated.  This  approach  seeks  to  resolve  difficulties  and  move  on  as  quickly  and  pragmatically  as  possible.      

Recognition  of  small  steps  –  Matrix  maximises  opportunities  to  experience  success  

Organisational   change   happens   effectively   when   people   experience   themselves   as   competent   and  successful.   Matrix   staff   identify   and   articulate   organisational   success   stories,   from   small   steps   to   grand  achievements.   Matrix   reports   illustrate   for   clients   what   ‘being   different’   can   be   like   and   link   this   to   the  existing  success  stories  and  achievements.    

Matrix  on  Board  –  who  we  are    Our   team   is  experienced   in  working  with  non-­‐profit  organisations,  and  with  Aboriginal  organisations,  especially   in   the  field  of  governance,  business  planning,  financial  management  and  leadership.  Matrix  is  committed  to  a  capacity  building  approach  where  we  seek  to  maximise  skills   transfer   in   the  work  we  do  to  strengthen  the  ability  of  our  clients   for   the  future.        

       

                         

                                   

Wendy  Banfield  

Wendy   has   over   20   years   experience   in   business   and   facilitation   in   Sydney,  Melbourne   and   regional   NSW,  with   a   most   recent   focus   on   leading   organisations  through   change   brought   about   by   government   reforms.   Wendy   has   diverse  experience  in  management,  strategic  planning,  capacity  building,  mentoring,  policy,  procedures   and   research.     She   has   worked   for   both   the   government   and   non-­‐government   sector.   Wendy   holds   a   degree   in   Adult   Education   and   is   currently  undertaking   studies   for   a   Masters   in   Education   and   Organisational   Development.  Wendy   is  on  the  Board  of  a  women’s  housing   and  support  organisation   in  Sydney.  During  her   time  at  Matrix  Wendy  has  provided  facilitation  support   for   the  Ageing,  Disability   and   Home   Care   in   governance,   strategic   planning,   partnerships,   quality  management   and   organisational   positioning.   Wendy   has   assisted   specialist  homelessness   sector   organisations  with   the   development   of   their   prequalification  for  the  Going  Home  Staying  Home  reform.    Wendy  has  also  assisted  several  Matrix  clients  with  the  review  and  development  of  their  policies  and  procedures.  

Laurel  Draffen    Laurel  is  an  experienced  and  knowledgeable  manager  and  management  consultant,  with  extensive  experience  facilitating  board  and  organisational  reviews,  conducting  strategic  planning,  risk  management  and  developmental  training  with  managers  and  boards  of   NFPs   for   the   last   12   years.  Her   experience  working  with  human   service  NFPs   spans   disability,   housing   and   homelessness,   Out   of   Home   Care,   Indigenous  organisations,   women’s   services,   family,   children   and   youth   services   and   the   arts.  Laurel   has   a   recent   Masters   in   Business   Administration,   is   a   graduate   of   the  Australian  Institute  of  Company  Directors  and  holds  a  Masters  in  Education.  She  has  lead   the   development   of   a   vibrant   workforce   development   practice,   Aboriginal  training  and  the  introduction  of  online  learning  for  the  community  housing  sector.  

Andrea  Comastri    Andrea  has  over  20  years  management  and  executive  experience  working  with  the  NFP   sector,   with   a   particular   focus   on   Culturally   and   Linguistically   Diverse  Communities   (CALD),  and  expertise  in   the  language  education  sector  and  the  aged  care   and   community   services   sectors.   He   has   highly   developed   strategic   thinking,  leadership,   advocacy,   financial   management   and   communication   skills   and  experience,   having   led   a   large  not   for   profit   organisation   for   seven   years   prior   to  commencing  with  Matrix   on  Board.  He   holds   a  Master   in   Business  Administration  and   has   held   a   number   of   Board   and   advisory   roles   for   a   range   of   NFPs   and  Government  agencies.  Andrea  has  had  extensive  experience  in  government  tenders  and  funding  application  both   in  NSW  and  at  Federal   level  and  has  held  roles  in  the  NFP   sector  which   range   from  marketing   to  business   development,   administration,  IT,  event  management  and  fundraising.  

     

       

             

       

   

Janelle  Chapman  Janelle  Chapman  has  30  years  leadership  and  management  experience  working  within  the  human   services   sector   in   government   and   NFP   organisations   in   NSW.   Janelle   is   a  competent   senior   manager   with   considerable   practice   experience   working   with  vulnerable   children   and   families,   disadvantaged   communities   and   has  worked   across   a  broad  range  of  strategic  and  client  focused  initiatives  and  programs  with  a  focus  on  child  protection,   out   of   home   care,   early   intervention,   disability   services   and   community  development.  Janelle  has  a  Masters  Degree  in  Social  Work  and  a  postgraduate  Certificate  in   Social   Administration   from  UNSW.   Janelle   has   considerable   experience   in   consulting  and   building  partnerships  with   service   users,   families   and   carers,   government   and  NFP  Boards   and  managers,   as  well   as   community  members.   Janelle   is   experienced   in   assets  based   community   development,   program   co-­‐design,   strategic   and   business   planning,  organisational   and   service   development,   and   operational   management.   Janelle   is   an  experienced   clinical   supervisor   with   considerable   skills   in   coaching   and   mentoring   in  management,   integrated   casework   practice,   person   centred   approaches   and   quality  assurance.    Janelle  has  authored  numerous  reports  within  government  and  holds  industry  qualifications   in   project   management,   Workplace   Training   and   Assessment   and  Workplace  Mediation.  

Bev  Lange  A  highly  experienced  consultant,  senior  executive  and  company  director,  Bev  Lange  is  a  recognised  leader,  influencer,  and  innovator,  and  is  a  graduate  of  the  Australian  Institute  of  Company  Directors.    Her  successes  leading  the  Bobby  Goldsmith  Foundation;  as  Director  of  Communications  for  Transport  NSW;  as  Director  of  Major  Events  Unit  and  Service  Development  for  City  of  Sydney;  and  as  a  Director  on  the  boards  of  the  Centenary  of  Federation,  NCOSS,  Sydney  Gay  and  Lesbian  Mardi  Gras  and  Sydney  Gay  Games  attest  to  her  pedigree  and  commitment  to  community  services  and  excellence.    Bev  Lange  provides  a  multi-­‐disciplinary  approach  to  assist  organisations  and  SME  with  CEO  locum  and  mentorship;  communications  planning;  governance;  strategic  development  and  general  management  –  amongst  a  suite  of  other  specialised  services.