mastering risk assessment for health and safety

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  • 7/29/2019 Mastering Risk Assessment for Health and Safety

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    Rejecting risk

    is the

    head-in-the-sand approach

    Friday, 20 September 20131 QHSE office [ www.qhseoffice.com ]

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    INTRODUCTIONThe recent news headlines related to subprime mortgage crisis, rogue

    traders, and corporate fraud have highlighted that despite investment in

    risk assessment and risk management disciplines, significant risk failures

    persist. While isolated incidents of onetime governance failures are bound

    to occur, long term systemic failures are more than just an isolated

    anomaly.

    The failures may be the result of a clutter of risk information caused by

    many risk assessments from many perspectives. The process of organizing

    these risk assessments to provide organizations with a more holistic view

    of enterprise risk is fundamental to mastering risk assessments. This

    whitepaper explores approaches to risk assessment, offers some bestpractices for conducting risk assessments and provides practical guidance

    on mastering this business process.

    Friday, 20 September 20132 QHSE office [ www.qhseoffice.com ]

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    RISK ASSESSMENTS

    THE BASICS

    Risk assessments fall into the overall discipline of risk management. Risk is

    defined as the uncertainty of an event occurring that could have an impact

    on the achievement of objectives. The definition of risk assessment then

    follows as the identification, evaluation, and estimation of the levels of

    risks involved in a situation, their comparison against benchmarks or

    standards, and determination of an acceptable level of risk. A riskassessment should answer the following five questions:

    1. What can go wrong?

    2. How can it go wrong?

    3. What is the potential harm?

    4. What can be done about it?

    5. How can we stop it from happening again?

    Friday, 20 September 20133 QHSE office [ www.qhseoffice.com ]

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    THE EMERGENCE OF RISK:

    BASED APPROACHES

    To minimize the confusion of

    varying risk information, risks

    assessment efforts need to

    converge. Risk convergence, the

    ability to look across theorganization and to understand all

    risk information from a single

    perspective, is essential to be able

    to understand and organize the

    different types of risk informationin order to promote the

    understanding and analysis that

    will add value to the organization.

    The following best practice approacheswill help an organization master riskassessment and minimize disjointedrisk information:

    1. Use a risk-focused approach

    2. Adopt a common categorizationof risk types

    3. Parse the risk jumble

    4. Perform scenario analysis

    5. Use a risk table

    6. Monitor risks

    7. Increase self assessment

    8. Achieve risk convergence

    Friday, 20 September 20134 QHSE office [ www.qhseoffice.com ]

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    USE A RISK-FOCUSED

    APPROACHRisk-based approaches can be

    described as those that provide a

    ratio of at least 2:1 of risks to

    controls and generally have the

    opposite bias; producing significant

    amounts of information about riskevents, their type, frequency, level,

    impact and root cause. With the

    capture of proper risk information,

    risk-based approaches provide

    management a better perspective

    on significance and likelihood of

    risk events and enable

    management to prioritize the

    materiality of mitigating controls.

    One of the major reasons for theineffective execution of riskassessments is the significant focuson controls. The control-basedapproach is used to identify andassess controls, or morespecifically the risk of missing orbroken controls; the risk-basedapproach is used to identify andassess risk events, or risks thatcould impact the achievement of

    business objectives. Riskassessments are much moreeffective when using a true risk-based approach.

    Friday, 20 September 20135 QHSE office [ www.qhseoffice.com ]

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    A COMMON CATEGORIZATION

    OF RISK TYPES

    To assist in the discipline of risk assessment, it is important to have a

    common taxonomy and categorization of risk types.

    The risk management community has provided numerous risk models to

    categorize risks into types for reporting and analysis purposes.

    With a library of common sets of risk categories, risk assessment

    practitioners are better able to identify the organization's risks and can

    pull together risk information in a concise profile that helps users

    understand and monitor identified exposures.

    Friday, 20 September 20136 QHSE office [ www.qhseoffice.com ]

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    A COMMON CATEGORIZATION

    OF RISK TYPESENVIRONMETAL RISKS

    Business continuity

    Business market environment

    Environmental

    Liability lawsuits

    Natural disasters/weather

    Pandemic

    Physical damage

    Political risk

    Regulatory/legislative

    Terrorism

    FINANCIAL RISKS

    Capital availability

    Credit counterparty

    Financial market risk

    Inflation

    Interest rates

    Liquidity

    Friday, 20 September 20137 QHSE office [ www.qhseoffice.com ]

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    A COMMON CATEGORIZATION

    OF RISK TYPES

    SUPPLY RISKS

    Commodity prices

    Supply chain

    MANAGEMENT RISKS

    Corporate governance

    Data security

    Employee health and safety

    Intellectual property

    Labor disputes

    Labor skills shortage

    Managing complexity

    Outsourcing problems

    Project management

    Technology failure

    Friday, 20 September 20138 QHSE office [ www.qhseoffice.com ]

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    PARSE THE RISK JUMBLE

    Risk information must be organized to be understood and managed. In the

    jumble of risk information that is currently being gathered, some of theinformation is about controls or more accurately missing or broken

    controls, some of it is about risk events (the events the controls were

    designed to mitigate) and some of the information describes the primary

    or secondary consequences of the risk events if they occur. The result is a

    mass of information that is described as risk, but it is not all risk.

    Friday, 20 September 20139 QHSE office [ www.qhseoffice.com ]

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    PARSE THE RISK JUMBLE

    Friday, 20 September 201310 QHSE office [ www.qhseoffice.com ]

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    SCENARIO ANALYSIS

    The discipline of scenario analysis is critical to effective risk assessments

    because it forces one to ask, What could go wrong in the future?

    Scenario analysis is the process of analyzing a number of possible futureevents and focuses attention on all possible outcomes of an event

    occurring and the associated impacts. Proper scenario analysis improves

    decision-making by allowing management to more completely consider

    various outcomes and their implications to an organization.

    For example, in looking at the scenario of fraudulent trades occurring, the

    following questions need to be evaluated:

    Friday, 20 September 201311 QHSE office [ www.qhseoffice.com ]

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    SCENARIO ANALYSIS

    1. Where does trading activity take place?

    2. What kinds of trading takes place?

    3. What are all the ways unauthorized trading could take place?

    4. How up to date is our information?

    5. Have we involved everyone with relevant knowledge in risk

    identification?

    6. Have we involved everyone with relevant knowledge in controlassessment?

    Friday, 20 September 201312 QHSE office [ www.qhseoffice.com ]

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    SCENARIO ANALYSIS

    7. What would tell us if, in fact, unauthorized trades are occurring?

    8. How often do we formally analyze this scenario?

    9. What issues have we identified in the past?

    10. What losses have our industry competitors experienced?

    11. How could trades be hidden?

    Friday, 20 September 201313 QHSE office [ www.qhseoffice.com ]

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    USE A RISK TABLE

    Risks and the corresponding risk assessments can be evaluated using

    either a quantitative or a qualitative approach. Quantitative assessments

    use actual dollar amounts to provide an financially-based risk value.

    Qualitative assessments use scoring methods and the experience ofemployees and consultants to arrive at a risk score. Since determining an

    actual dollar value of risk is often times a very resource intensive activity,

    the qualitative risk assessment approach is used as a best practice by most

    risk assessment groups. Although termed a qualitative approach, this

    method typically involves assigning some numerical value that can be used

    to stack rank or come up with some relative ratings on the assessment ofrisks.

    Friday, 20 September 201314 QHSE office [ www.qhseoffice.com ]

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    USE A RISK TABLE

    Friday, 20 September 201315 QHSE office [ www.qhseoffice.com ]

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    USE A RISK TABLE

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    Once the risk assessments are scored using a risk table, they should be

    sorted from highest to lowest. This allows organizations to address the

    highest risks first. Once identified, there are essentially four ways to deal

    with each risk:

    Reject the risk: Rejecting risk is the head-in-the-sand approach. Somemanagers tend to ignore difficult challenges with the hope that they

    will simply disappear. This approach will rarely result in a successful

    defense against the risk event occurring.

    Accept the risk: A common action to take is to accept the stated risk.

    For example, if the controls necessary to eliminate or mitigate keyvulnerabilities are a greater financial burden to an organization than

    the actual risk impact, then its probably a good idea to use the budget

    dollars in other areas.

    QHSE office [ www.qhseoffice.com ]

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    USE A RISK TABLE

    Friday, 20 September 201317

    Transfer the risk: An alternative to accepting a higher than reasonable

    risk when the cost of controls is too high is to purchase insurance tolower the business impact of an incident. This is a common risk

    management step.

    Mitigate the risk: Risk mitigation typically focuses on managing the

    areas where the organization is most vulnerable. Risk mitigation

    involves the identification and management of risk mitigating controls.

    QHSE office [ www.qhseoffice.com ]

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    MONITOR RISKS

    Friday, 20 September 201318

    A best practice in mastering risk assessments is to establish standard

    metrics for the consequences and outcomes that will drive business

    decisions. Common metrics are classified as key performance indicators

    (KPI) and key risk indicators (KRI).

    A KPI is part of a measurable objective and helps an organization

    measure progress towards goals, especially toward difficult to quantify

    knowledge-based processes. KPIs are made up of a direction,

    benchmark, target and time frame.

    QHSE office [ www.qhseoffice.com ]

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    MONITOR RISKS

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    A KRI measures how risky an activity is. It differs from a KPI in that the

    KPI is meant as a measure of how well something is being done. A KRI

    is an indicator of the possibility of a future adverse impact. The ideabehind the KRI is to provide a set of agreed indicators, which can range

    from the simple, such as staff turnover, to the more sophisticated, such

    as the a complex calculation for measuring operational performance.

    The behavior of KRIs should signal how well or how badly a firm is

    managing potentially costly operational hazards such as fraud, legal

    risk, technology failure and trade settlement errors.

    QHSE office [ www.qhseoffice.com ]

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    INCREASE

    SELF ASSESSMENT

    Friday, 20 September 201320

    Using risk self assessment drives the responsibility and accountability of

    risk management to process owners by reinforcing their responsibility andaccountability for the risk areas that they own. Companies embracing risk

    self-assessment often view it as a cost-effective technique for establishing

    touch points with the right people, enabling management to communicate

    as well as educate. An effective risk self-assessment program reports risk

    assertions from process owners upward in the organization and identifies

    matters requiring follow-up and possible disclosure.

    QHSE office [ www.qhseoffice.com ]

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    ACHIEVE

    RISK CONVERGENCE

    Friday, 20 September 201321

    Risk convergence is the integration of discrete risk assessment information

    into a unified framework in order to dramatically:

    Streamline processes

    Increase assurance reliability

    Increase information quantity/quality

    Decrease operational cost

    Contribute directly to better business performance

    QHSE office [ www.qhseoffice.com ]

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    ACHIEVE

    RISK CONVERGENCE

    Friday, 20 September 201322

    Risk-based approaches to management hold significant promise. If risks

    are understood in terms of cause/effect relationships, governance failuresand losses should be prevented. If variance in expected business or

    process performance is viewed from a risk perspective as unmanaged

    risks, then business performance should improve or at least become less

    volatile. Risk assessment is the foundation of risk management. Organizing

    the information produced through risk assessment will allow risk

    convergence to fulfill its potential.

    QHSE office [ www.qhseoffice.com ]

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    THOUGHTS

    Friday, 20 September 201323

    To minimize the confusion of varying risk information, risk assessment

    efforts need to converge.

    Risk information can be categorized as root cause, risk event,

    consequence and downstream effect.

    Effective risk assessments force one to ask, What could go wrong in

    the future?

    Rejecting risk is the head-in-the-sand approach.

    Establish standards for the consequences.

    QHSE office provide a common point of entry for audit, risk

    management and compliance owners.

    QHSE office [ www.qhseoffice.com ]

    http://www.qhseoffice.com/http://www.qhseoffice.com/