marketing case study on bmw
TRANSCRIPT
Hallo Leute!Möchten ein Auto zu sehen
Its not just a car…
...its the ULTIMATE DRIVING MACHINE
BMW (LUXURY VEHICLES COMPANY)
BMW
CEO: HAROLD KRUGER
FOUNDED: MARCH 7, 1916
HEADQUARTERS: MUNICH, GERMANY
• STANDS FOR PERFORMANCE AND LUXURY
• FOUNDED AS AN AIRCRAFT ENGINE MANUFACTURER
• BY THE MID 20TH CENTURY, EVOLVED INTO MOTORCYCLE AND AUTOMOBILE MANUFACTURERBMW
WELL EVOLUTION!
THE BABY STROLLER
:-p
MOST DISTINCT FEATURE: ITS LOGO
MARKETING STRATEGYTARGETED BABY BOOMERS & PROFESSIONAL YUPPIES (NICHE MARKETING)*
GAVE THEM A CAR THAT SPOKE OF THEIR SUCCESS
* “NICHE MARKETING REFERS TO COMPETING WITH A NARROWLY DEFINED MARKET SEGMENT WITH A SPECIALISED OFFERING”
CAME IN 3,5 AND 7 SERIES
AT THE TURN OF THE CENTURY
CHANGE IN CONSUMER ATTITUDE
CARED LESS ABOUT THE BRAGGING RIGHTS OF THE BMW BRAND
FOCUSSED MORE ON DESIGN, VARIETY, STYLE AND CHOICE
THUS, THE COMPANY TOOK SEVERAL STEPS
GREW ITS PRODUCT LINE
TARGETED ON SPECIFIC MARKET SEGMENTS; A PARTICULAR SOCIO- ECONOMIC CLASS…
…THE WEALTHIER SEGMENT!!!
BMW BROUGHT IN SUVs, CONVERTIBES AND ROADSTERS TO CAPTURE A GREATER
MARKET SHARE…
…WOW!!!
USED A WIDE RANGE OF ADVERTISING TECHNIQUES
TAGLINE “THE ULTIMATE DRIVING EXPERIENCE”
BMW’s FACEBOOK
PAGE
NEWSPAPER ADS
HOSTS THE BIMMERFEST EVERY YEAR <3
BIMMERFEST!
RESULT:LOYAL CUSTOMER BASE
& A FILTHY RICH COMPANY
Q. WHAT ARE THE PROS & CONS TO BMW’s SELECTIVE TARGET MARKETING? WHAT HAS THE FIRM DONE WELL OVER THE YEARS AND WHERE COULD IT IMROVE?
PROS• CONNECTS WITH THE
CUSTOMERS
• BOOSTS BRAND LOYALTY
• NO COMPROMISE ON THE QUALITY OF TOP MODELS
BOOSTS BRAND LOYALTY
SUPERIOR QUALTY
CONS• LOTS OF RESEARCH AND EFFORTS LEAD
TO PUSHING UP THE PRICES
• LOW CUSTOMER BASE DUE TO THE HIGH PRICES
• HIGH RISK OF FAILURE OF A MODEL
• ADVERSE IMPACT DURING RECESSION
…MEANWHILE THE POOR
WHAT IT HAS DONE WELL..
• IDENTIFIED NEW SEGMENTS AND MADE CARS FOR THEM
• BUILT AN IDENTITY AND BRAND FOR ITS CARS
• MAINTAINING THE QUALITY STANDARDS FOR ITS AUTOMOBILES
MAINTAINED THE STANDARD OF ITS AUTOMOBILES
WHAT IT CAN IMPROVE UPON..
• TARGET MASSES WITH MORE AFFORDABLE MODELS
• IT COULD COME UP WITH SUPER CARS
THE TRAGEDY
Q.2 BMW’s SALES SLLIPPED DURING THE WORLDWIDE RESESSION IN 2008 AND 2009. IS ITS SEGMENTATION STRATEGY TOO SELECTIVE? WHY OR WHY NOT?
• The segmentation strategy of BMW is too selective• Target segments: “Modern mainstream” “Post moderns” High income group people• BMW is an epitome of luxury, loyalty, success and
high esteem • Hence the segmentation strategy had to be selective
SUMMARY CASE STUDY ON BMW
• LUXURY VEHICLE COMPANY• GERMAN ORIGIN• CONTINUOUSLY EVOLVING• INVESTS LARGELY ON ADVERTISING• HAS MAINTAINED HIGH QUALITY• MUST BRING IN AFFORDABLE MODELS• WILL HELP INCREASE MARKET SHARE
THANK YOU!
DISCLAIMERCREATED BY SHIVANGI PANDEY, NMIMS,MUMBAI DURING AN INTERNSHIP UNDER PROF. SAMEER MATHUR, IIM LUCKNOW!
PROF.SAMEER MATHUR