MPW Leader

www.mpwservices.com

march 2016

Between January, 2015 and January, 2016 MPW Industrial Services approved 302 internal promotions.

This figure is extraordinary because it rep-resents greater than 10 percent of MPW’s overall workforce.

For employees, the message is clear: MPW is committed to its people.

With numerous promotions, of course, there are many inspiring stories and countless paths to success. Following are two excellent representatives of MPW’s progress through its ongoing investments in people.

HAWKINS SEIZES OPPORTUNITIESMarked by achievement through consistency and effort, Allen Hawkins’ story resembles the saga of MPW itself.

In 2005 he applied for and received a position as an entry-level techni-cian based out of MPW’s Rockport, Indiana office. He was 31 years old.

“MPW was a business that was new to the area,” said Hawkins. “I had been around pres-sure washing before and I took an interest and saw some opportunity for growth. I took it and ran.”

In just over 10 years at MPW, Hawkins has been promoted 10 times. Obviously, he understands the industrial cleaning business and how to thrive in it.

“Success at MPW comes down to what you put into it,” he said. “MPW truly cares about its people and wants them to grow from inside. Managers pay attention to who is doing well and they don’t overlook

your efforts.”

Hawkins acknowledged especially supportive co-workers — Account Manager Odessa Haw-kins, Maintenance Manager Jonathan Holbrook and Vice President of Operations Dave Brown — who all helped him learn about equipment, logistics and management techniques.

ICG Western District Manager Matt Foster

said Hawkins’ ability to manage chaos sets him apart.

“Allen has something you cannot teach, which is the ability to stay calm in any situation,” said Foster. “He just doesn’t allow people to freak out. The result is his people don’t get injured and customers are satisfied.”

In January, 2016 MPW named Hawkins

Regional Operations Manager of ICG’s Western District. Although he travels frequently, he works out of the Indianap-olis office.

Hawkins on what skills have allowed him to be successful: “People skills, will-ingness to learn, eagerness to grow within the company and definitely patience with people.”

Hawkins on his favorite part about working for MPW: “No two days are the same. It never gets stagnant.”

Hawkins on ICG growth: “It’s really grown in the last 10 years. Management has shown that they care about their people. For field personnel, the company buys the best equipment. The recent trend toward automation keeps us safer.”

CHARLES IN CHARGE It was the fall of 2010 and Matt Charles was a 22-year-old recent graduate of the University of Akron with an extremely limited knowledge of industrial water. But he did know his brother Brian enjoyed his work as an MPW engineer and there was opportunity for growth in the industry.

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MPW: More Promotions WithinInternal advancements display company’s commitment to people

Job Title Branch Effective Date Technician I Rockport August 22, 2005 Technician III (Crew Leader) Rockport February 16, 2007 Supervisor Rockport April 5, 2007 Supervisor II Rockport February 16, 2008 Account Manager Rockport July 1, 2008 Account Manager II Rockport August 3, 2009 Operations Manager Rockport April 22, 2011 Project Manager Rockport January 16, 2013 Account Manager Rockport May 20, 2013 Operations Manager Indianapolis November 1, 2013 Regional Operations Manager Western District January 1, 2016

Job Title Branch Effective Date Field Service Technician Trainee Mobile RO October 5, 2010 Field Service Technician Mobile RO - Gulf Coast Region July 1, 2011 Logistics Analyst Water DI Consolidated Admin October 22, 2012 Plant Manager Newark November 4, 2013 Area Sales Manager Water Sales February 1, 2015

Allen Hawkins Career ProfileAllen Hawkins Career Profile

Allen Hawkins

Anniversaries• 37 Year

MICHAEL MCGONAGLE

• 33 Year CURTIS RUFF

• 30 Year GILBERT SMITH

• 27 Year ARTHUR SETTLES

• 22 Year GARY BERGER

• 18 Year MARY ARRINGTON

• 16 Year MAX HUMPHREYS JR

• 15 Year JENNIFER KOLOMETZ

• 14 Year JAMES BLACK THOMAS STERLING JR

• 13 YearGLENN SNAPPTHOMAS THOMPSON

• 12 YearGREGORY ARMSTRONGALTON SHEAN

• 11 YearJOSHUA POWERSROBERT WHITE

• 9 Year SHANNON FRICKECHARLES BORINGBRIAN BOIANMARK PECKMY THI TRUONGDAVID KAMPSSTUART ALDRIDGERODNEY RILEYJAMES ROGERSPAUL BLAZER

• 7 YearLAWRENCE ZIZZOCHAD LITTRELLKARL MEYER JRTERRY TOPEDAVID DIETRICH

• 6 YearCHARLES PRICE IVDAVID DICKDAVID DOWNINGGEORGE DYKEMANJAMES STRAWSERJUSTIN WELLSMICHAEL ALLENCHRISTOPHER PESTARICHARD DAWSONJOSHUA NYEKEVIN SIMPSONMARK DRZEWIECKIMARTIN PECKENSTRAVIS PIATT

• 5 YearTERRY FIEDLERBRANDON MYERSJAMES WHITTINGTONYVON CHARTRANDHESTEL FRASHUREDANIEL ROYJOHN FEENEY

Happy 10th birthday, safety coins!

Meetings. Training. Observa-tions. Emails. Videos. Confer-ences. Conversations. Reviews.

Monte Black had tried every-thing he could conceive to keep his employees dedicated to safety.

These methods were success-ful to varying degrees. In fact, MPW Industrial Services had an outstanding safety record. But it still wasn’t enough.

After attending a Board of Directors meeting for the National Safety Council, Black was motivated to find a new and creative way of emphasizing safety company-wide.

The answer came to him in the form of a catalog from a promo-tional vendor.

“I was flipping through and I saw that this company had the ability to customize messag-es onto coins,” Black said. “I thought it would be something different, something that would be a constant reminder to stay focused on safety.”

Ever since Black introduced MPW’s first safety coin to employees in 2006, they have become integral in the compa-ny’s culture.

After employees complete their mandatory safety training, MPW supervisors give them safety coins along with instruc-tions to place them in their pock-ets daily to remind them of their commitment to work safely and in compliance with all policies and procedures. MPW managers routinely ask employees to show their safety coins.

The safety coin program is apparent even in MPW’s corpo-rate locations. Everyone from technicians to corporate office staff to members of the Execu-tive Committee is expected to have their safety coin in their possession at all times.

A great example is MPW’s Body Shop Maintenance Manager, Tim Swingle, who carries two safety coins with him even when he’s not working.

“I promised my team if we made it 400 days without an accident that I would always carry two coins with me,” said Swingle. “We’ve gone over 800 days now without an accident.”

“I think the coins have really added to the safety culture here,” said Swingle. “They’re with you all the time. Anything you can do to call attention to safety is a good thing.”

It was essential to Black that the size, weight and quality of the coins properly symbolized MPW’s commitment to safety.

“We went with the larg-er-than-standard coin size be-cause I wanted people to be able to feel its weight in their pocket as a constant reminder of the importance of safety,” Black said.

Employees and clients alike quickly took notice.

“When our customers saw our coins and learned about our pro-gram, they liked them so much they decided to have their own safety coins produced,” Black said.

Companies such as Dow Chemi-cal and American Electric Power have replicated MPW’s safety coin programs for their own em-ployees, which can be considered a tribute to Black and MPW.

Today, the program is a key component of a company that includes five operating divisions and more than 3,000 employees at more than 70 locations. In fact, when MPW leaders created the company’s mission state-ment in 2014, they made sure safety was its first core value.

Create and enhance enduring customer relationships through safety, innovation and service.

Job Title Branch Effective Date Technician I Rockport August 22, 2005 Technician III (Crew Leader) Rockport February 16, 2007 Supervisor Rockport April 5, 2007 Supervisor II Rockport February 16, 2008 Account Manager Rockport July 1, 2008 Account Manager II Rockport August 3, 2009 Operations Manager Rockport April 22, 2011 Project Manager Rockport January 16, 2013 Account Manager Rockport May 20, 2013 Operations Manager Indianapolis November 1, 2013 Regional Operations Manager Western District January 1, 2016

Job Title Branch Effective Date Field Service Technician Trainee Mobile RO October 5, 2010 Field Service Technician Mobile RO - Gulf Coast Region July 1, 2011 Logistics Analyst Water DI Consolidated Admin October 22, 2012 Plant Manager Newark November 4, 2013 Area Sales Manager Water Sales February 1, 2015

Allen Hawkins Career Profile

Program has evolved into much more than a token

Promotions from page 1

So Charles accepted a Field Service Technician Trainee position based out of MPW’s Sedalia, Missouri regeneration plant. Charles spent his first year learning about setting up and operat-ing equipment.

About a year later, Charles transferred to Tex-as. Residing in College Station, Charles took on more responsibilities and worked almost exclusively at Luminant sites.

“I learned so much from Ben Brown while I was in Texas,” said Charles. “Ben is extremely smart, but he still has a knack for teaching some pretty complicated material. I was fortunate to be the beneficiary of that.”

Brown, an Area Sales Man-ager who retired in 2013, is credited with initiating all of IW’s business efforts in Texas.

Perhaps the biggest step in Charles’ Tour of Industrial Water Knowledge came in No-vember, 2013, when MPW named him Plant Manager in Newark, Ohio. He embraced the science of IW’s resin-regeneration process and became entrenched in day-to-day operations, meetings and personnel matters. He managed drivers, technicians, maintenance personnel and mechanics.

Tim Dondero, then IW’s Director of Plant Services — but now a Director of Field Services thanks to yet another 2015 internal promo-tion — said experience in working with cus-tomers as well as all levels of MPW personnel equipped Charles for the Plant Manager role.

“Matt’s attitude, willingness to learn and desire to succeed made him a very effective manager,” said Dondero.

Charles began work as an Area Sales Manager for Industrial Water in Febru-ary, 2015. His sales territory includes most of Ohio and Indiana, all of Kentucky and about half of West Virginia.

Charles on why there have been so many internal pro-motions recently: “There are great people here. And there are always opportu-nities to grow. If you work hard, management will find a way to get you an opportunity.”

Charles on his favorite part about working for MPW: “It’s a big company but everyone knows each other. If I have an issue, I have a list of people who can help. I’ve never asked someone for help and been brushed off.”

Charles on IW growth: “It’s nothing like it was five years ago. Our innovation is a huge key to that. Customers are so impressed with our equip-ment compared to what the competition has.”

Matt Charles Career Profile

Matt Charles

From left:Monte Black, Rod Reston, Darci Huth and Jared Black attend Salespersons of the Year dinner held at Mitchell’s Ocean Club in Columbus.

Sometimes simply being aware of how much you are moving will give you insight into your health goals. This month, track your steps. For mileage, set a goal for how far you want to walk/bike/swim/run/skip/hop/hokey pokey for the week and then track it. Fit-bits, pedometers and smartphones can all track these with free apps.

Congratulations to February’s winning team, The Four Horse-men: Chris Waite, Chad Littrell, Jennifer Kolometz and Bob Gray (all from Porta Kleen).

MARCH FOCUS: Track Your Mileage

ransformation Challenge2016

• Keep your purse, wallet, keys or other valuables with you at all times or locked in a desk drawer.

• Check the ID of any strangers who are in the office. If anyone makes you uncomfortable inform Hebron security at 5758.

• Don’t stay late if you’ll be alone in the office. Create a buddy sys- tem for walking to parking lots.

• Report any broken or flickering lights, broken windows and doors that don’t lock properly.

If you notice signs of potential violence in a fellow employee, report it to security immediate-ly. Report all incidents of sexual harassment.

• Keep a flashlight and a bottle of water in a desk drawer for emer- gencies. Please notify the Hebron guard shack or the CSO whenever you have a non-MPW person coming to campus. You will be notified when this individual arrives. This will help us detour anyone who does not belong here.

MPW SAFETY TIPS

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OPEN POSITIONS AT MPW

Leader Spotlights

$700 Referral Bonus!*

Family: Fiancé, stepdaughter and my fur baby.First Job: Waitress.Hobbies: Gardening.Little known fact about you: I played the piano as a child.Favorite sports team: Ohio State Buckeyes. Favorite smell: Lilacs.Favorite food: Cheeseburger.Favorite song: “My Way” by Frank Sinatra. Favorite quote from a movie: “After all, tomorrow is another day.” Scarlett O’Hara in Gone with the Wind.In a movie about your life, who should play the role of you? Emily Deschanel. Favorite book: “The Prophet” by Kahlil Gibran.Favorite app: Pinterest.Favorite vacation spot: Anywhere on the water.Three words to describe you: Honest, stub-born, caring.Superpower you wish you had: Teleporta-tion. Secret to a good life: Stay positive and smile.Greatest accomplishment: Graduating col-lege.Biggest pet peeve: Pessimism.Most important lesson you’ve learned in your professional career: Organization is key. What you like best about working at MPW: The constant challenges and of course my co-workers.

Family: Two kids — Daniel and Alex — and my dog, Gizmo.First Job: Farming — baling hay and feeding animals.Hobbies: Playing my guitar, drawing and restor-ing cars.Little known fact about you: I’m hard-headed and loyal. Favorite sports team: New Orleans Saints.Favorite smell: The early morning when you step outside and smell the fresh grass.Favorite food: Deep-fried turkey.Favorite song: I love and enjoy all music. No favorites.Favorite quote from a movie: “Be a man and show how loyal you are to your family.”In a movie about your life, who should play the role of you? Nobody, my life’s too complicated.Favorite book: BibleFavorite app: I do not use apps. I’m old fash-ioned.Favorite vacation spot: San Juan, Puerto Rico. The water there is so clear, you can see for miles.Three words to describe you: Loyal, honest and hard-headed.Superpower you wish you had: None, because if you had powers, someone would always be there to use you for it.Secret to a good life: Enjoy what you have in life now, because you never know when it will all be taken away.Greatest accomplishment: My family.Biggest pet peeve: I do not like clutter. Organiza-tion is key to a good work and home life.Most important lesson you’ve learned in your professional career: Be polite, treat people the way you want to be treated. A calm environment is the best environment to work in. What you like best about working at MPW: The new challenge every day brings. I like a challenge to see where it will take me. You never know what comes next.

Family: Two incredible parents (Jill and Dean), older sister (Natasha) and brother-in-law (Andrew), twin sister (Erica) and brother-in-law (Patrick), younger brother (Kessler) and my boyfriend (Tyler).First Job: Eating quesadillas at Taco Bell. Hobbies: Photography, traveling and playing sports.Little known fact about you: My smile has some character (a chipped tooth) from running into a pole at recess in second grade. The boys were chasing me!Favorite sports team: All Cleveland teams.Favorite smell: Firewood burning.Favorite food: Peanut butter and jelly sandwich.Favorite song: “Stay A Little Longer” by Broth-ers Osborne. Favorite quote from a movie: “You either die a hero, or live long enough to see yourself become the villain.” – Harvey Dent from The Dark Knight. In a movie about your life, who should play the role of you? Jenna Dewan Tatum.Favorite book: N/AFavorite app: Zillow and Instagram.Favorite vacation spot: Anywhere with some history and fascinating architecture.Three words to describe you: God-fearing, competitor and tomboy.Superpower you wish you had: Superhuman mentality.Secret to a good life: Proverbs 8:35.Greatest accomplishment: Learning how to Eurostep like a boss.Biggest pet peeve: Nothing in particular.Most important lesson you’ve learned in your professional career: “You are human resourc-es, you are professionals.” – Professor Gregory Lavelle What you like best about working at MPW: I have a coach and teammates, not a boss and co-workers!

Katrina SchaferN. Ohio District Office Manager

Canton, Ohio

William HollandShipping/Receiving Supervisor

Hebron, Ohio

Stephanie Lynn ZieglerAdministrations Manager

Cleveland Container

• Lead IT Support Specialist- Hebron • Staff Accountant- Hebron • Payroll Manager- Hebron • Fabrication Project Coordinator- Hebron

For more information or to refer someone, please contact: Heather Geiger, Senior Recruiter, at 740.927.8790 x5629 or HGeiger@mpwservices.com *Contact HR for details and requirements