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COVER PAGE

LPU Practicum ManualPage 1


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Lyceum of the Philippines University

Statement of Mission

The Lyceum of the Philippines University (LPU) guided by its motto Veritas et Fortitudo believesin developing God-loving persons, imbued with the spirit of service, love for truth, enlightened andassertive nationalism, and a high sense of moral integrity,

The Lyceum of the Philippines University, inspired by the ideals of its founder Jose P. Laurel, iscommitted to the formation of the integral person responsive to the national development goals of thePhilippines and aspirations of the global community.

Statement of Vision

The Lyceum of the Philippines University envisions itself as a Center of Academic Excellencewhere inter-active teaching and learning take place under an atmosphere of openness to new ideas;where learners are nurtured towards creative thinking and innovative responses to challenges arisingfrom environment; where the teachers teach from the strength of their education and practice; and wherethe demands of society and the fields of work are seriously considered as inputs into the academicmarketplace.

Core Values promoted and sustained:1. Truth2. Fortitude3. Nationalism4. Moral Integrity5. Service to others6. Teamwork

Awit ng Lyceum

Lyceum ng Pilipinas,Tanglaw ng puso't diwa,Pamana mo'y bubuhayin,

Ningning mo'y di magmamamaliw,

Landas ka ng karunungan,Mithi mo'y katotohanan,

Sagisag mo'y dakila,Lyceum na mahal,

Lyceum ng Pilipinas,Tibay at pananalig,

Timbulan ka ng pag-asa,Liwanag na walang maliw

Damdamin mo'y makabayan,Pugad ka ng kagitingan,

Diwa mo'y dakila,(Lyceum na minamahal)



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Practicum Manual

Prepared by:Ma. Christina G. Aquino

Roxanne AsuncionJulieta Lourdes Indias

Rosette RamosEvelyn M. Tadlas

Updated by:Maria Fatima Meneses

Edited by:Dr. Felicitas V. Sicam

January 2010



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College of International Hospitality Management

In keeping with the schools Vision, Mission, Objectives of the school, the CIHM has formulatedits own Vision, Mission and Objectives.

1. Vision

To be the center of academic excellence in hospitality education in the areas of tourism, hotel andrestaurant, and cruise line management.

2. MissionTo provide the local and global hospitality industry with quality formed integral professionals and

or entrepreneurs who are knowledgeable, skillful and value laden.

3. ObjectivesAs a center of excellence for the hospitality industry, the CIHM is committed to achieve the

following objectives:

a. StudentsTo satisfy students with internationally responsive, relevant, and innovative curricular

programs, institutional facilities, qualified instructors, and intensive practical training for betterwork and business opportunities;

b. Faculty and StaffTo provide the faculty and employees with a professional organizational climate,

career development within the college, and a competitive compensation and benefits so thatthey may achieve personal and professional fulfillment that will harness the maximumpotentials of the individual;

c. IndustryTo respond to the needs of the hospitality industry for knowledgeable, skillful, and

professional graduates;

d. CommunityTo undertake hospitality industry relevant advocacies in the research and extensionactivities of the college that will benefit chosen communities of the college.

Value DescriptionTruthfulness Be truthful in all undertakings, whether personal or professional.

Nationalism Enlightened and assertive in appreciating all elements of tourism -history, national costume, language, religion, tradition, handicrafts,gastronomy, arts, music and painting, industry, leisure activities,educational system and architecture.

Social Responsibility Share with marginalized members of the chosen community activitiesthat will improve their way of life.

Moral Integrity Be consistent in applying principles of rightness or wrongness in allactions, words and thoughts.

Fortitude Courage to face all the personal and professional challenges.

Teamwork Working with others in the pursuit of common goals.



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TABLE OF CONTENTS

Chapter Title Page1 Introduction

2 Course DescriptionA. Types of Practicum TrainingB. Pre-requisitesC. Required Training Areas

3 Objectives of the Practicum Program

4 Requirements of the CourseA. Documents

B. Orientation and BriefingC. Practicum Training Agreement

D. Placement ProceduresE. Alternate Practicum Training Hours CreditF. Performance Evaluation ReportsG. LogbookH. CertificationI. Final PermitJ. Practicum ReportK. Course Requirements BreakdownL. Grade Point EquivalentM. Incomplete GradeN. Grade of 5.0 / Failed

5 Placement ProceduresA. Placement Initial AssignmentB. InterviewsC. After Confirmed PlacementsD. Prior to the Start of Practicum TrainingE. International Practicum TrainingF. Responsibilities of the StudentG. Responsibilities of the Practicum Group

H. Responsibilities of the Practicum Coordinator of theParticipating Training EstablishmentI. Some Important Dates

6 Practicum ReportA. Suggested OutlineB. Guidelines in the Report Preparation



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List of Appendices

Number Title Page1.A Curriculum of BSHRM

1.B Curriculum of BSHRM specializing in Cruise Line1.C Curriculum of BS Tourism

2 Application Form for Practicum

3 Practicum Training Agreement

4 Sample Format of Resume

5 Sample. Letter of Recommendation

6 Sample Acceptance Form

7 Training Program

8 Performance Evaluation Form

9 Performance Evaluation Monitoring Form

10 Logsheet sample

11 Clearance form for International Practicum Placements

12 Certification of Received Copy

13 Practicum Field Visit Report

14 Summary Of Practicum Field Visit Report



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CHAPTER 1

INTRODUCTION

The curricula leading to Bachelor in Science in Hotel and Restaurant

Management, BS HRM specializing in Cruise Line and BS in Tourism are designed toprepare Lyceum of the Philippines University students for various employment in thehospitality industry (tourism, hotel, restaurant, travel agency, airlines, resorts) and otherrelated operations. Supervised work experience or practicum training may happen inthe various sectors of the local and international hospitality industry.

This manual serves as a guide for students, faculty and participating sector of thehospitality industry and other training institutions, to make the practicum moreenhancing, meaningful and relevant.

It contains among others, a description of the program, course requirements, and

the responsibilities of the three participants - the students, the school and theparticipating institutions. The procedures, forms, report format and inclusions, as wellas relevant information regarding practicum, have been included in the manual to guideall concerned on the requirements necessary to complete the program.

The student should consider the practicum training as a rare opportunity forhim/her to learn several aspects of the trade and to discover his/her potential in aparticular field of interest that would be utilized after he/she graduates form school.

On the other hand, partner-institutions contribute immensely to the personaldevelopment of the students. Furthermore, practicum training contributes to Lyceums

vision to enhance its quality of education and develop its students holistically.

One vital role of the school is to equip the student with the needed skills, valuesand knowledge so that he/she will be able to cope with the fast-changing trend in thehospitality industry.

Thus, this manual will serve as a directional guide to all students who arepursuing towards this profession and to the institution and partner-trainers, who shallalways endeavor to give the graduates what they need to keep pace with newdevelopments in the hospitality industry.


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CHAPTER 2

COURSE DESCRIPTION

During the practicum training, the students are assigned to participating tourismsectors, such as hotels, resorts, restaurants, travel agencies, transportation companiessuch as airline, cruiseline, land transport, theme parks, tourist destinations/attractions,travel operators and other relevant places of work. While in the partner traininginstitutions, our students are given actual work experience in various departments thatmay be determined and mutually agreed upon by the partner institution or the studenttrainee.

A. Types of Practicum Training

The curriculum is designed such that students acquire basic concepts,attitudes and skills progressively. The practicum training given to students varyin hours, in areas of exposure as well as activities.

At the end of 2nd year

Students render more skill-related work in various areas such askitchen helper, housekeeping staff, waiter/waitress, reservationsstaff.

3 units, 300 hours only

may be assigned to various departments

local placements only

At the end of 4th year

Students may render work that would require them some limiteddecision making activities and maybe assigned to one area only forthe entire duration or may be given several departments. 3 units, 300 hours if half was rendered summer after their 2 nd

year

6 units, 600 hours if no previous training was undertaken

local or international placements

The curricula of the various programs offered in the CIHM can be found in

Appendix 1. These are good references for establishing foundational coursesthat have been completed by students at the end of 2nd year or at the end of fouryears.


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B.Pre-Requisites

Students are encouraged to finish all academic requirements required inthe course curriculum (both for 2nd yr and 4th yr practicum period) before takingpracticum. These preliminary courses provide the students with basic conceptsand skills necessary for their work exposure. Without the foundational conceptsand skills, any type of practicum training will not be successful.

Furthermore, majority of the trainees usually get absorbed into theparticipating establishments even during practicum training period. Hence,employment opportunities like these may prevent them from eventuallycomplying with the unfinished academic requirements.

BBRequired Training Areas:

Period BS HRM BSHRM sp CL BS TourismAt the end of 2ndYear

Note: students may train

in several areas

Front Office Housekeeping

Dining Room

Kitchen

Bar


Dining Room

Kitchen

Bar


Dining Room

Kitchen

Bar

Ticketing/reservationscounter

Tour Guiding

ReceptionistAt the end of 4th

year

Note: students may trainin several or in one area

only

Same as above Accounting HRD Cost Control Marketing All other areas

that may berelevant for anHRM student


that may berelevant for anHRM-CL student


that are relevantfor a Tourismstudent


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CHAPTER 3

OBJECTIVES OF PRACTICUM PROGRAM

The exposure to the different work situations is provided to enable students toexperience and observe the practical application of theories learned in the classroom.

At the end of the course, the student should be able to:

1. Identify key positions in the hospitality industry and related operations to theircorresponding tasks and responsibilities;

2. Define the standard operational procedures in each of the department assigned;

3. Identify the equipment, facilities and lay-out design in each of the departmentsassigned;

4. Perform required skills and techniques necessary in the execution of operationalprocedures of the assigned area; and

5. Analyze and evaluate operational procedures in each assigned department andrecommend the appropriate course of action to be taken to improve procedures;

The students are encouraged to maximize their learning while they areundertaking their practicum training. In some instances, information relevant for thepracticum report could be generated from documents found in the office or throughinterviews with employees. It would be a good way of validating these informationthrough interviews with an officer of the establishment.

Practicum training may also be called on-the-job training, internship orexternship. Students must be observant and must be able to quickly learn tasksrequired in the department.


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CHAPTER 4

REQUIREMENTS OF THE COURSE

The following requirements were determined by the school administration as

basis for completing the practicum program. Students must be aware that the actualtraining is not the only requirement of the course. The application period is usually setthree (3) months before the actual practicum semester. This will allow the PracticumChairman to conduct the orientation; check all submitted documents; and coordinatefor possible training sites.

Practicum applicants have to submit the following documents to the PracticumChairman during the application period.

A. Documents

1. Accomplished Application Form Refer to Appendix 2

2. Accomplished Practicum Training Agreement Refer to Appendix 3

3. Three (3) sets of Resume See Appendix 4 for format; maximum of twopages only

4. Four (4) pcs of 2x2 colored photos most recent and signed at the backattached to the following:

a. Application form Appendix 2

b. Resume, pasted on upper right corner

5. Three (3) sets of true copy of grades Secure from the Office of theRegistrar. These will be attached to the letter of recommendation.

6. Certificate of Student Conduct Secure from the Student Affairs Office.Processing usually takes one week.

All of these documents are to be placed inside a long plastic envelope, with thefollowing information printed on the upper right-hand corner:

1. name of student, printed ALL CAPS, last name first

2. semester when practicum will be taken3. checklist of items inside the envelopea. accomplished application form with pictureb. accomplished practicum training agreementc. CV with pictured. true copy of gradese. certificate of student conductf. a copy of the enrollment assessment form indicating their enrollment in

practicum


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g. acceptance formh. training program

B. Orientation and Briefing

After the application period, an orientation and a series of pre-practicumseminars shall be set. Training expectations, guidelines, rules & regulations,course requirements shall be discussed. An open forum provides a venue forclarifications on certain issues.

Speakers from the industry and a former practicum student shall be invitedto share their insights, expectations and experiences.

Papers of students who attend the orientation and briefing activities shallbe processed for placement.

C. Practicum Training Agreement (Appendix 3)

A Training Agreement is signed by the student. This agreement indicatesthe students choices for placement and some policies regarding the program.

The Training Agreement will require students to specify three (3) choicesof establishments.

These choices shall: Be an accredited institution which has a signed MOA with Lyceum.

This is coordinated by the Practicum Chairman; An establishment owned by the student or his family (up to the 2nd

degree) is not allowed for practicum placement of the student. Thisrestriction is made to give the student the chance to have the newexperiences and exposures.

D. Placement Procedures

1. The Practicum Faculty/Chair reviews accomplished practicum applicationforms of all qualified students. The student may also opt to look for his/herown placement at any pre- approved training partners.

2. The faculty / chair then assigns students based on the qualificationrequirements of the various practicum training institutions.

3. The faculty prepares a letter of recommendation addressed to the traininginstitution practicum coordinator with the attached resume, acceptanceform and training program. (Refer to Appendices 3, 5, 6 & 7)


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4. The practicum faculty arranges for an interview schedule and sends thestudent to the interview site together with the documents.

5. Once the student has been accepted, he/she should submit theacceptance letter from the institution together with the training program tothe practicum faculty/chair.

E. Alternate Practicum Training Hours Credit

In the course of the students stay in the university, he/she may havevarious opportunities to earn alternate practicum training hours. Some of these,but not limited to, are:

1. Basic Safety Training is a requirement in the Cruise Line Program.Students who undertake the complete basic safety training and otherrelated modules may earn up to a maximum of 150 hours. A copy of

the completed training certificate must be included in the students onepage report detailing what was learned with recommendations if any.For students in HRM and Tourism Programs this may be an alternatepracticum where they will earn the same number of hours as stated.

2. Local/International Tours or Travel organized by the school This willbe pre-advised by the practicum chair and a student will earn amaximum of 150 hours depending on the tour. A copy of the certificateof attendance must be included in the report with a one - page reportdetailing what was learned and recommendations.

CREDITABLE HOURS: International Tours

o minimum of three days tour exclusive of pre-departure,orientation

o 100 hours per tour

Domestic Tourso minimum of three days tour

o 50 hours per tour

3. Relevant work experience This must be coordinated with thepracticum coordinator and a student must submit a certificate of

employment and an evaluation of his performance for the workrendered as a requirement in enrolling in practicum. A maximum of300 hours may be credited provided proof of work hours rendered isshown by the student and is acceptable to the practicum chair/faculty.The balance of 300 hours must be earned during the actual enrollmentof practicum.

4. All other activities which may be pre-approved by the Dean/PracticumChair


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A maximum of three hundred hours or 50% of the required practicumtraining hours may be earned through alternate practicum training hours. Thiswill only be credited upon submission of the required certifications and a onepage report detailing work undertaken with recommendations.

F. Performance Evaluation Reports (Appendix 8)

This form is given to designated evaluators of the hotel / restaurant, ONLYif a student stayed in the section / department for at LEAST TWO (2) days.

Designated evaluator per section shall be assigned by the hotel/restaurantpracticum coordinator, who is usually a person from the Human ResourceDepartment. This contact person will be identified by the Practicum Chair onceplacements have been confirmed.

Procedure

Responsibility Process

Student 1. Gives Performance Evaluation Form (PEF) Appendix8 to designated Evaluator after finishing training inthat section/department

Evaluator 1. Fills up PEF and seals it2. Forwards PEF to designated training institution

practicum coordinator

Training InstitutionPracticum

Coordinator

1. Receives PEF2. Verifies evaluators signature3. Signs form opposite Evaluators signature4. Forwards PEF to Practicum Faculty/Chair

PracticumFaculty/Chair

1. Collects PEF from the training institution practicumcoordinator at the end of each training period

The Practicum Faculty will provide the Training Institution PracticumCoordinator with the plastic envelopes. This will be the temporary holdingenvelope of accomplished performance evaluation forms prior to collection of theschools practicum faculty.

Students must monitor evaluators receipt of Performance EvaluationForms using Monitoring Sheet (Appendix 9).

As a performance evaluation form is given out, the student fills up theneeded information in the DEPARTMENTS NAME and EVALUATORSNAME column.


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The student indicates the date on GIVEN ON column.

Follow up with Training Institution Practicum Coordinator if said documentwas forwarded to his/her office already after a day or two.

If not yet, remind evaluators gently.

If it has been received, then note the date on RECEIVED by column.

G. Logsheet (Appendix 10)

This is a daily record of the students observations and experiences. This is partof the practicum report. It is advised that students get a small notebook, whichcould be placed in their pockets for easy retrieval. Observations, problems,strengths weakness, experiences could be noted as they happen. The entries inthe logbook will facilitate the practicum students remembering work undertakenduring specific periods when the student prepares the practicum report.

The student may opt to revise the journal , or he/she may use the form and write

the daily duties and observations and attach it to the report.

H. Certification

A certification with the logo issued by the Training Institutions PracticumCoordinator is submitted to LPU stating that the student has completed thedesignated number of hours. The certification bears the dry seal, signed by theHRD Director and / or the Practicum Coordinator of the participating traininginstitution.

A photocopy of this certification shall be submitted also together with thepracticum report, provided that such photocopy is certified true by the PracticumFaculty/Chair upon presentation of the original. The copy is retained in thereport and the student may get the original certificate after the practicumfaculty/chair has reviewed the documents.

I. Final Permit

The student must submit together with all the requirements, a copy of the FinalPermit.

J. Criteria for Grading the Practicum Report

The practicum report shall be rated based on the following criteria:1. Organization 10%

format, style and techniques2. Content 20%

completeness of information


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3. Visual Aids 10%pictures, forms with correct labeling

4. Analysis 20%critical evaluation of the standardoperating procedures, citing strengths andweaknesses of section / departments

5. Recommendation 20%feasible courses of action6. Punctuality 10%

should be submitted 10 days afterthe practicum ends

7. Neatness 10%presentation, cleanliness_______________________________

TOTAL : 100%

K. Course Requirements Breakdown

The logbook, certificates of completion from the practicum traininginstitution, final permit and report should be submitted all together to facilitatecomputation of grades.

The Performance Evaluation Forms from the practicum coordinator of theparticipating establishments are collected by the Practicum FIC at the end ofeach term. Or, it can be hand carried by the student. Performance evaluationforms, which will be hand-carried by students to school, should be placed in asealed envelope with the signature of the Training Institution PracticumCoordinator on the flap.

L. Final Grade and Grade Point Equivalent (G.P.E)

The final grade of the student is based on the following:

1. Practicum Report 30 pts.

2. Attendance and Participation in theOrientation /Pre-Practicum Seminar 20 pts.

3. Practicum Training Institution Evaluation i.e. 30 ptsPerformance Evaluation Form/s

4. Field Observation of Practicum FIC 20 pts.TOTAL 100 pts.


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N. A Grade of 5.0 / Fail

A student can get a grade of 5.0 / Fail due to the following reasons:

1. Termination of his / her training by the practicum training institution due toeither of the following: insubordination; excessive absences or tardinessand others;

2. AWOL (Absence w/out leave) failure to report for training over an

extended period of time without advising both school and the practicumtraining institution;

3. A general weighted average of 1.0 or poor in the students PersonalEvaluation Form;

4. Termination of the practicum training by the student for any reason andwithout the proper advice or approval of the school practicum coordinator;and

5. Undertaking practicum in an unauthorized place without prior approval ofthe practicum faculty, chair or school authority.


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CHAPTER 5

PLACEMENT PROCEDURES

There are a number of considerations which will determine the final placementof students for their training. After submitting all application requirements, studentsare recommended for interview in the participating practicum training institution.

A. Placement Initial Assignment

The assignment of students to different practicum training institution is based on:

1. cumulative grade point average2. requirements of participating establishments

3. Students preference

A students cumulative grade point average is considered. Students withhigher grades have better chances of being assigned first to participatingestablishments.

The placement of the student is greatly dependent on the requirements ofthe individual establishments. Since training is expensive and requires time andeffort on the part of their employees, management, in most cases, would want toascertain the quality of student trainees for future employment.

The students choices placed in the Training Agreement will beconsidered. The school will help coordinate with these establishments for thetraining program. In the event these establishments will not accept studenttrainees, the school shall coordinate with other establishments not included in thelist.

After all these considerations, the Practicum FIC recommends thestudents for placement.

B. Interviews

Participating establishments shall set the schedule for interviews.Students have to secure a letter of introduction and a copy of their bio-data andtranscript of records from the Practicum FIC before proceeding to the interview.If the student is not accepted in his 1st choice, then he shall be sent to his 2nd or3rd choice if needed. However, the school reserves the right to put him in anestablishment not necessarily of his choice should he be not accepted in his 1 st

three choices, or should his choices be not available.The school may put out a list of additional participating establishments for

the students other options.


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C. After Confirmed Placements

After the students shall have received word on confirmed placement,participating establishments may request any of the following:

1. Complete Medical ExaminationThis may include exams of stool, urine and/or physical

examination. Students must comply with these requirements at thesoonest possible time. Hotel/restaurants may refer students to a particularmedical center, or it may be the students choice, depending on thepracticum training institution.

2. Orientation & Schedule

The establishment usually schedules an orientation before thestart of training. Students will be properly informed and advised by the

establishments.

Participating establishments usually provide accepted practicumstudents with a copy of their practicum schedule.

A copy of this schedule should be given to the Faculty PracticumCoordinator at the soonest possible time, to guide her in periodic fieldvisits she makes.

3. Waiver A practicum training institution may require a waiver form. This

document is signed by the student, the parent and/or schoolrepresentative.

4. NBI/Police Clearance/Additional ID picture/ Letter of RecommendationThe student submits these documents at the soonest possible time

to the practicum training institution.

D. Prior to the Start of Practicum Training

Students must submit to their practicum faculty a copy of their EnrollmentAdvise Form (EAF) as proof of enrollment in practicum courses.

Students must submit the acceptance form and a copy of their trainingprogram to their practicum faculty.

E. International Practicum Training

Students interested in international practicum training must coordinatewith the practicum faculty for submission of names to accredited trainingpartners. Processing will be similar to local placements except that there will be


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additional interviews, orientation briefings and documentation requirements i.e.passport processing, visa processing, psychological testing, medicalexaminations, etc. .

Students who have been accepted for international practicum trainingmust accomplish a clearance form to ensure that all academic requirements for

the current semester have been completed with endorsement letter fromdean/practicum chair. Attach a copy of the EAF. Refer to Appendix 11.

F. Responsibilities of the Students

1. Observe the rules of etiquette and code of discipline of the participatingindustry-partners at all time.a. Treat supervisors with utmost courtesy.b. Give the customers the appropriate service.c. Develop ones personality by being friendly coupled with modesty

and professionalism.

2. Observe the rules and regulations imposed by the hotel/restaurant.a. Keep regular working hours.b. Inform formally the coordinators of school and hotel/restaurant on

reason/s for absence/tardiness.

Call up the Practicum FIC or any official of LPU or CIHM throughthe following contact details

Name Contact details

LPU Trunk line 5278251 to 56CIHMtelefax 5272744local 117

Name, Email address and contact number ofDean

Practicum chair

Practicum faculty

Singapore Practicum Liaison officer

c. Follow policies on break periods, meals, etc.d. Wear the required official uniform or attire of the hotel/restaurant.e. Never take out any hotel/restaurant property (food, utensils, etc.).f. Follow other rules and regulations prescribed by the training partnerg. Avoid smoking within hotel/restaurant premises.


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3. Accept responsibilities and perform ones duties as part of training andexperience.

4. Stay clear of employee problems and intrigues. A student whose trainingis terminated by the practicum training institution for valid reason will haveto resume practicum training the following semester, after disciplinary

action shall have been taken.

5. Follow the practicum schedule. No student is allowed to disrupt the officialpracticum schedule. Permission for leave of absence should be obtainedin writing from the Practicum Faculty and the training institutionspracticum coordinator.

6. Meet attendance requirement of the school. A student who exceeds 20%absence of the official training hours, based on the official trainingschedule, will be subject to disciplinary action.

7. Disciplinary action shall be given for violation of the above rules andregulations and for other forms of misdemeanor. After a thoroughinvestigation by the representative of school and the participatinghotel/restaurant, the disciplinary action can be in any of the followingforms:a. written reprimandb. suspensionc. termination

However, in some cases of misdemeanor (i.e. pilferage,insubordination) the participating hotel/restaurant may decide on outrighttermination depending on the gravity of the misdemeanor.

G. Responsibilities of the Lyceum Practicum Group1. Practicum Chair

a. Solicit/Negotiate Practicum PlacementsCoordinates for local practicum and foreign practicum

placements through negotiations with training partners and agencies. Healso prepares a Memorandum of Agreement/Understanding between LPUand training partner/agent.

b. Plans a practicum application timetable

Process the applications of students in time for placementsfor the different academic periods

for 1st semester placement start processing 2nd semester for 2nd semester placement start processing 1st semester for summer placement start processing 2nd semester

c. Plans the application process activities

submission of practicum application form


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conduct of pre-practicum seminars (12 hours) that will includesubmission of CV, mock interview, invited speakers (HRD,practicum student, agent)

preparation of letter of endorsement for practicum training ofstudents

d. Briefs practicum faculty members on practicum activities assignment of students to their respective sections

collection of enrollment details prior to release of practicumconfirmation letters for training partners/agents

site/field visitation procedures and reports

submission of grades

summary of findings

e. Reviews and evaluates the following

field visit reports of practicum faculty members;

performance of practicum faculty members;

f. Conducts random visits of faculty members handling practicumassignments;

g. Submits to the Dean the following:

a summary of practicum students, placements, duration of trainingand a summary of local and foreign placements including contactpersons and contact details at the start of every semester

evaluation/observation reports to the chairs and dean regardingcurriculum enhancements that may be needed to improve in-housecourses

h. Reviews tour proposals for credit of practicum hours training. A studentmay credit a maximum of 300 hours or 50% of the required practicumtraining hours in the curriculum. Credit will be recognized uponsubmission of the following documents:

Certificate of attendance (original and duplicate, original to bereturned after reviewing the document)

A report containing details of the tour, things he/she learned,reaction and comments on the tour

i. Coordinates the following

appreciation party for all practicum partners once every year

Invitation to practicum partners during university special events i.e.university /foundation day celebrations

all job opportunities that are brought to the attention of CIHM and

a semestral Job Fair for CIHM

j. To undertake employability and tracer studies of CIHM students andgraduates.


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2. Duties and responsibilities of Faculty Member with Practicum Loada. To conduct/facilitate Pre-practicum orientation/seminarb. To coordinate Practicum placementc. To undertake practicum visit. Accomplish field visit report. Refer to

Attachment 13.

d. To check reports and compute gradese. Debriefing of students

H. Responsibilities of the Practicum Coordinator of the Participating TrainingEstablishment

1. Plans the students schedule of practicum work in the institution.

2. Orients the students on the practicum training institutions:a. objectives

b. organizationc. policies, rules and regulations particularly those that apply to thestudent

d. personnele. facilities

3. Coordinates with the different department heads concerned (supervisorsto whom the student will report for each phase of practicum traininginstitution experience). Using Practicum Field Visit Report (refer toAppendix 13) evaluates the student based on knowledge, skill andattitude.

4. Acts as overall supervisor of the student in the practicum traininginstitution for the duration of the program and provides the necessaryassistance and materials to make the program effective.

5. Facilitates the evaluation of the students performance by the differentdepartment heads/supervisors.

6. Verifies signatures in the Performance Evaluation Reports filed with therespective students folder.

7. Submits the Performance Evaluation forms of student(s) to the practicumcoordinator.

8. Conveys to the practicum coordinator any problem/s, comment/s,suggestion/s and other matters of concern regarding practicum.

9. Reports absence and tardiness of the student(s) (in case of absence, anofficial excuse slip should be presented to the hotel coordinator by thetrainee).


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a. Duration of the official training schedule shall be fixed and shall beagreed upon by the school and practicum training institutioncoordinators. No extension shall be allowed except for specialcases as evaluated by the Faculty and Practicum Coordinator/s.

b. Training extensions without the knowledge of the faculty practicum

coordinators shall be considered null and void.

c. The hotel coordinator shall notify the practicum coordinator(s)regarding request for extension of training made by the students.

10. Submit the monthly report using the form summary of practicum field visit(Refer to Appendix 14) including the incidents, complaints from ourtraining partners to practicum chair.

11. Responsibility of Local Training Partner Entities (LTPE) and ForeignTraining Partners Entities (FTPE) for the SINGAPORE PRACTICUM

EXPERIENCEa. Only CHED accredited and LPU recognized LTFE and FTPE will be

utilized by the school for practicum placements in Singapore.

b. To better understand the relationship between the trainingestablishment & students (Foreign Worker) doing their OJT inSingapore , students should be aware of the responsibility of thetraining establishment towards the students under their employ. Beloware these responsibilities as per the Ministry of Manpower in Singapore:

Employers of foreign workers are responsible for:o Arranging the FWs medical examinations as required by the

controller of Work Passes;o Paying the medical care and hospitalization expenses;

o Ensuring that the FW does not engage in any form of:

o Employment other than that stated in the Work Permit; or

o Freelance arrangement or self-employment.

o Resolving all employment-related disputes with the FW

amicably;o Providing workmen's compensation to the FW as required;

o Providing upkeep (in acceptable housing), maintenance and

eventual repatriation of the FW;o Putting up a $5,000 security bond:

c. In addition, the employer should ensure that the FW's welfare and interestsare well looked after. These include non-statutory requirements such as:

Proper orientation; and Provision for the FW's social and recreational needs.


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I. Some important dates for this batch

Activity Date

Early enrollment period

Regular EnrollmentLate Enrollment

Last day of submitting report

Last day of encoding gradesCompletion period for practicum

gradeApplication period for graduation

Baccalaureate mass

Commencement Exercises


27/59

CHAPTER 6

Practicum REPORT

The culmination of the students practicum training is the preparation of theirindividual practicum report. This report will contain a summary of what was learned intheir training hotel/restaurant, and an analysis of the procedure coupled with theappropriate recommendations.

A. Suggested Outline

1. Title Page

Center type on the first page the following:

8th line : PRACTICUM REPORT10th line : on11th line : NAME OF Practicum Training Institution12th line : Address of practicum training institution20th line : In partial fulfillment of the requirements for the course22nd line : indicate program enrolled24th line : Lyceum of the Philippines University25th line : College of International Hospitality Management26h line : Intramuros, Manila30th line : SUBMITTED TO31st line : Name of Practicum Faculty34th line : SUBMITTED BY35th line : Complete Name of Student36th line : Address40th line : SUBMITTED ON41st line : date of submission42nd line : TRAINING PERIOD (inclusive dates)

All phrases enclosed in quotation marks should be printed as is, and thecorrect information should be given to others.

2. Table of Contents

Indicate all major sections or chapters, and appropriate paging.

All Chapter headings should be capitalized. Subheadings should havefirst letters of major words capitalized.

Include listings of exhibits, (forms) with appropriate numbering.3. Introduction


28/59

General information about the establishment is presented. Limitthis to three pages. Writer may wish to include the following:

a. Name and General locationComplete name, address, and location map

b. Objective/Hotel/restaurants PhilosophyGeneral Philosophy

c. Ownership/ManagementName of owner, holding company

d. Organizational ChartIdentify the position, as well as the current holder

e. Facilities, no. of F & B outlets, name & type

f. Outstanding characteristics of the establishment

4. Discussion of Findings/Analysis/Recommendation

Present the analysis using the format below:

DEPARTMENT: ______________________________________

Discuss major functions of the department in one short paragraph.As much as possible, all discussions should be in short simple sentences.Avoid copying operations manual in the report.

a. Areas of concern : Status and Analysis

1) Organization StructureDescribe or draw the organizational set-up in thesection being presented. Discuss positions as well ashow much each person in the department is able toaccomplish her assigned tasks as against the functionof the department.

2) Operations Systems and ProceduresDescribe the procedures/steps undertaken in thesection so that the function of the section isperformed.

3) Facilities, Equipment, etc.What is the equipment used? How does it facilitateperformance of function? Evaluate the equipmentand facilities in terms of its adequacy, uniquecharacteristics and design.


29/59

4) Manpower-scheduling, work method, styles ofcommunication

5) Work atmosphere, inter-personal relations lay-out,ventilation, color scheme of office

6) Use of materials resourcesDiscuss this in terms of the forms used in the office,or in terms of the preparation and use of raw/processed food products.

7) Sanitation procedures/ practices

b. Strengths

c. Improvement Areas/Weaknesses

d. Recommendations

Present work operation of the section/department

5. Conclusion

Discuss this in terms of the objectives of the practicum and thelearning experiences brought by the recent training.

Any recommendation towards the improvement of practicumtraining in the assigned instruction can also be mentioned here.

6. Bibliography

If any reference, book, manual or textbook was used to explain anysection in the report, make the necessary entries in this section.

B. Guidelines in the Report Preparation:

In order to make your practicum report more meaningful, here are someguidelines in writing:

1. Reports should be typewritten (double-spaced) in 8-1/2 by 11inches bond paper and well bound. Use white plain paper.

2. Avoid overly big and expensive folders. These are the prescribedfolder colors for practicum reports


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Course Local Practicum International PracticumHRM Dark red PinkTourism Dark green Light greenCruiseline Dark blue Light blue

3. It is advised that the student prepare a copy of the reports for

his/her own use as original practicum reports will not be returned.

Reports should be handed in on the deadline set. This is 10 daysafter the last day of practicum. Upon submitting all requirements,receipt must be prepared as proof of submission. The practicumcoordinator or office assistant must receive it properly. SeeAppendix 9 for sample receipt. Students who submit reportsbeyond the deadline would be penalized, (by deduction on reportgrade.)

4. Properly label photographs, charts, drawing, brochures, business

forms, menus, etc. used to illustrate specific problem in a certaindepartment.

5. Remember that the practicum report is a technical paper, and assuch, language and tone used should be more formal, not slang.

6. Be precise and concise. Make proper use of headings, sub-headings and indentions. Limit hotel background to three pagesand include a table of contents with necessary pagination.

7. Submit forms individually pasted in loose white short sized bond

paper. Label individually with the following:a. Titleb. Initiating dept./Position title (person)c. Frequency of used. Purposee. Distributionf. Number of copiesg. Control function

Only forms that are unique to the establishment withproblems, or with comments should be included. Put all

forms in an envelope.

8. Include analysis of layout and equipment in areas where applicable.

9. Submit all requirements in a plastic envelope properly labeled withyour name (Last Name, First Name) and the practicum traininginstitutions name using a marker pen.


31/59


32/59

APPENDIX 1.ALYCEUM OF THE PHILIPPINES

Intramuros, Manila

COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT

BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT

Student Entering 2005-2006

FIRST YEARFirst Semester Second Semester

Subject Descriptive Title Units Subject Descriptive Title UnitsENGN10A Fundamentals of English 3 ENGN11A Study & Thinking Skills In English 3FILN11A Sining ng Pakikipagtalastasan 3 FILN12A Pagbasa at Pagsulat sa Iba't ibang

Disiplina3

MATN11A College Algebra 3 NSCN12A Biological Science 3FDNN01H Fundamentals of Nutrition 3 SSCN11A Sociology/Anthropology 3JPLN10A JPL Life & His Works 3 HIDN01H Intro. to the Hospitality Ind. 3NSCN11A Physical Science 2 HIDN02H Hotel/Restaurant Mgt. w/ Laws 3PE 1 PE 2 2

NSTP 1 Nat'l Service Training Program20 20

SECOND YEARFirst Semester Second Semester

Subject Descriptive Title Units Subject Descriptive Title UnitsENGN12A Writing in the Discipline 3 PSCN02F Politics & Gov. w/ Phil Const. 3HISN11A Philippine History 3 ENGL13A Speech Communication 3PSYN10A General Psychology 3 APOL02C Comp. Applications in the

Hospitality Industry3

SSCN12A Rizal Course 3 FDNL02H Fund. Of Cooking & Techniques w/Lab

3

HRML01H Front Desk & Housekeeping Mgt. w/ Lab 3 FDNL03H Bar Management w/ Lab. 3ITFL01C IT Fund. w/Intro. To Basic PC Operations 3 HUMN10A Introduction to Humanities 3PE 3 Individual Sports/ Games 2 PE 4 Team Sports/ Games 2NSTP 2 Nat'l Service Training Program

20 20

THIRD YEAR

First Semester Second Semester Subject Descriptive Title Units Subject Descriptive Title UnitsHRMN02H Cost Control 3 LITN12A The Literature of the World 3HRMN03H Food Service Facilities Design & Layout 3 HIDN04H Financial Mgt. in the Hospitality

Industry3

FDNL04H Modern Quantity & Institutional FoodMgmt. w/ Lab

3 FDNL05H Food Microbiology w/Lab 3

LITN10A Panitikan ng Pilipinas 3 FDNL06H Bakery Science & Cake Dcor 3ACCN16B Accounting for Non-Accts. 3 HRMN04H Strategic Management 3HIDN03H Marketing in the Hosp. Ind 3 MATN13A Business Math 3FL 1 Foreign Language (Culinary terms) 3 FBEN01H (Elect) F&B Service Operations 3

HRMN05H Human Resource Management 321 24

FOURTH YEARFirst Semester Second Semester

Subject Descriptive Title Units Subject Descriptive Title UnitsFL 2 Foreign Language 2 3 HIDN10H Practicum (300hrs.) 3FDNL07H Catering & Banquet Operations W/Lab 3 HIDN11H Practicum (300hrs.) 3FDNL08H Int'l Gastronomic Cuisine w/Lab 3

TOEN02H Travel & Tours Operations 3HIDN05H Resort & Club Management 3HIDN06H Personality & Customer Relations 3HIDN07H Entrepreneurship in the Hosp. Ind. 3HIDN09H FeasibilityStudy 3

24 6


33/59

APPENDIX 1.B

LYCEUM OF THE PHILIPPINESIntramuros, Manila


BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENTSpecialized in Cruise Line Management


Subject Descriptive Title Units Subject Descriptive Title UnitsENGN10A Fundamentals of English 3 ENGN11A Study & Thinking Skills In English 3FILN11A Sining ng Pakikipagtalastasan 3 FILN12A Pagbasa at Pagsulat sa Iba't ibang

Disiplina3

MATN11A College Algebra 3 JPLN10A JPL Life & His Works 3FDNN01H Fundamentals of Nutrition 3 NSCN12A Biological Science 3SSCN11A Sociology/Anthropology 3 HIDN01H Intro. to the Hospitality Ind. 3NSCN11A Physical Science 3 HIDN02H Hotel/Restaurant Mgt. w/ Laws 3PE 1 2 PE 2 Rhytmic Activities 2

NSTP 1 Nat'l Service Training Program 020 20


Subject Descriptive Title Units Subject Descriptive Title UnitsENGN12A Writing in the Discipline 3 PSCN02F Politics & Gov. w/ Phil Const. 3

HISN11A Philippine History 3 ENGL13A Speech Communication 3SSCN12A Rizal Course 3 FDNL02H Fund. of Cooking & Techniques W/ Lab. 3

HRML01H Front Desk & Housekeeping Mgt. w/ Lab 3 FDNL03H Bar Management w/ Lab. 3

PSYN10A General Psychology 3 CLMN02H Basic Safety & Seamanship 3ITFL01C IT Fund. w/ Intro. To

Basic PC Operations3 CLMN03H Cruise Line Science & Geog. 3

CLMN01H Intro. to Cruise Line Industry 3 HUMN10A Introduction to Humanities 3PE 3 Individual Sports/Games 2 PE 4 Team Sports/Games 2NSTP 2 National Service Training Prog. 0

23 23

THIRD YEARFirst Semester Second Semester

Subject Descriptive Title Units Subject Descriptive Title UnitsHRMN02H Cost Control 3 LITN12A The Literature of the World 3HRMN03H Food Service Facilities Design & Layout 3 HIDN04H Financial Mgt. in the Hospitality Industry 3FDNL04H Modern Quantity & Institutional Food Mgmt. w/

Lab

3 FDNL05H Food Microbiology w/Lab 3

CLMN04H Intro to Casino Gaming Oper. 3 FDNL06H Bakery Science & Cake Dcor 3

CLMN05H Maritime English 3 HRMN04H Strategic Management 3LITN10A Literatura ng Pilipinas 3 CLMN07H U.S. Public Health 3CLMN06H Cruise Line Security 3 HRMN05H Human Resource Management

In the Hospitality Industry3

HIDN03H Marketing in the Hosp. Ind. 3 FBEN01H (Elect) Food & Bev. Serv. Oper. 3CHIN01F Basic Chinese 3 MATN09A Math Principles for Food Service

Occupations3

27 27


Subject Descriptive Title Units Subject Descriptive Title UnitsCHIN02F Conversational Chinese 3 CLMN10H Practicum (300 hrs.) (Micros Fidelio 36

hrs)3

FDNL07H Catering & Banquet Operations w/Lab 3 CLMN11H Practicum (300 hrs.)

Safety Training Certificate WatchKeeping(STCW '95- 57.25 hrs)

3

FDNL08H Int'l Gastronomic Cuisine w/Lab 3HIDN05H Resort & Club Management 3

HIDN06H Personality & Customer Rel. 3HIDN07H Entrep. in the Hosp. Ind. 3HIDN09H Feasibility Study 3CLMN08H Proficiency in Crisis Mgt. & human Behavior 3

24 6


34/59

APPENDIX 1.CLYCEUM OF THE PHILIPPINES

Intramuros, Manila


BACHELOR OF SCIENCE IN TOURISM

Effective SY 2005-2006

FIRST YEARFirst Semester Second Semester Subject Descriptive Title Units Subject Descriptive Title UnitsENGN10A Fundamentals of English 3 ENGN11A Study & Thinking Skills

In English3

FILN11A Sining ng Pakikipagtalastasan 3 FILN12A Pagbasa at Pagsulat saIba't ibang Disiplina

3

MATN11A College Algebra 3 NSCN12A Biological Science 3HIDN01H Intro. to Hospitality Ind. 3 SSCN11A Sociology/Anthropology 3JPLN10A JPL Life & His Works 3 TSMN01H Domestic Tourism 3NSCN11A Physical Science 3 TSMN02H International Tourism 3PE 1 Physical Fitness 2 PE 2 Rhythmic Activities 2

NSTP 1 Nat'l. Service Training Program 020 20


Subject Descriptive Title Units Subject Descriptive Title UnitsENGN12A Writing in the Discipline 3 FL 1 Foreign Language 1 3HISN11A Philippine History 3 ENGL13A Speech Communication 3ITFL01C IT Fund. w/ Intro. To

Basic PC Operations3 APOL02C Comp. Applications in the

Hospitality Ind.3

SSCN12A Rizal Course 3 HUMN10A Intro. To Humanities 3HIDN02H Hotel/Rest.,Mgt. w/ Laws 3 TSMN04H Ecotourism 3TSMN03H Travel & Tour Operations 3 PSYN10A General Psychology 3PE 3 Individual Sports/Games 2 PE 4 Team Sports/Games 2NSTP 2 Nat'l. Service Training Program

20 20


Subject Descriptive Title Units Subject Descriptive Title UnitsLITN11A The Literature of the Phil 3 LITN12A The Literature of the World 3

MATN16A Statistics 3 PSCN02F Politics & Gov't. w/ Phil.Constitution

3

ACCN16B Accounting for Non-Accts. 3 TSMN07H Tour Guiding 3HIDN03H Marketing in the Hosp. Ind. 3 HIDN04H Financial Mgt. in the

Hospitality Industry3

FL 2 Foreign Language 2 3 HIDN05H Resort & Club Management 3TSMN05H Transportation Management 3 HIDN06H Personality & Customer Relations 3TSMN06H Tourism Dev't & Planning 3 FBEN01H F&B Service Operations 3

HIDN07H Entrepreneurship in the Hosp. Ind 321 24


Subject Descriptive Title Units Subject Descriptive Title UnitsTSMN08H Recreation Management 3 HIDN10H Practicum (300 hrs.) 3FOEN02H Front Office & Housekeeping 3 HIDN11H Practicum (300 hrs.) 3

TSMN09H Convention & Exhibition Management 3TSMN10H Tourism Research/Thesis 312 6


35/59

APPENDIX 1.DLYCEUM OF THE PHILIPPINES

Intramuros, Manila


BACHELOR OF SCIENCE IN HOTEL & RESTAURANT MANAGEMENT



Subject Descriptive Title Units Subject Descriptive Title UnitsENGN11A Study and Thinking Skills in English 3 ENGN12A Writing in the Discipline 3NSCN11A Physical Science 3 FBEN01H F&B Service Operations 3ITFL01C IT Fund. W/ Intro. To Basic PC

Operations3 HISN14A Philippine History w/ Govt. &

Const.3

IHMN10H Tourism 1 (Intro to Hosp. Industry,Trends and Career Opportunities)

3 IHMN13HFDNN01H

Tourism 2 (Philippine Tsm Geog.)Fundamentals of Nutrition

33

IHMN11H Personality and Customer Relations 3 IHMN14H Front Office Procedures 3IHMN12H Principles of Hygiene, Food Safety and

Sanitation3 IHML15H

PE 2Housekeeping ProceduresRhythmic Activities

32

PE 1 Physical Fitness 2 NSTP 1 Nat'l. Service Training Program 020 23


Subject Descriptive Title Units Subject Descriptive Title UnitsFILN11AMATN13A

Sining ng PakikipagtalastasanBusiness Math

33

FILN12A Pagbasa at Pagsulat sa Iba't IbangDisiplina

3

ENGL13AFL 1

Speech CommunicationForeign Language 1

33

IHML16H Management Information Sciencein the Hospitality Industry

3

FDNL10H Fundamentals of Cooking Tech. 3 JPLN10A JPL Life and His Works 3FDNL03H Bar Management 3 PHIN12A Philosophy 3PE 3NSTP 2

Individual Sports/GamesNat'l Service Training Program

2 FDNL11H Modern Quantity & InstitutionalFood Management w/ Lab

3

FDNL12H Bakery Science & Cake Decor 3FL 2PE 4

Foreign Language 2Team Sports/Games

32

20 23

Summer

HDN10H Practicum 300 hours 3


Subject Descriptive Title Units Subject Descriptive Title UnitsHUMN10A Intro. To Humanities 3 PSYN10A General Psychology 3ECON01B Principles of Economics w/ LRT 3 MATN16A Basic Statistics 3FDNL13H Catering & Banquet Oper. W/ Lab 4 HIDN03H Marketing in the Hosp. Industry 3TSMN21HLITN12A

Laws in the Hotel & Tourism Ind.Literature of the World

33

HIDN04H Financial Mgt. in theHospitality Industry

3

IHMN17H Principles of Management 3 HRMN05H Human Resource Management 3IHMN18HACCN16B

Events ManagementAccounting for Non-Accountants

33

IHMN19H Rooms Division & Mgt. ControlSystem

3

FBEN02H F&B Control System 3

25 21


Subject Descriptive Title Units Subject Descriptive Title UnitsSSCN12A Rizal Course 3 HIDN11H Practicum (300 hrs.) 3NSCN12A Biological Science 3SSCN11A Sociology/Anthropology 3IHMN20HHIDN07HTSMN06H

Research Methods & TechniquesEntrepreneurship in the Hosp. Ind.Tourism Planning & Development

33312 3


36/59

APPENDIX 1.ELYCEUM OF THE PHILIPPINES

Intramuros, Manila


BACHELOR OF SCIENCE IN HOTEL & RESTAURANT MANAGEMENT

SPECIALIZATION: CRUISE LINE

Effective SY 2007-2008FIRST YEAR

First Semester Second Semester Subject Descriptive Title Units Subject Descriptive Title UnitsENGN11A Study and Thinking Skills in English 3 ENGN12A Writing in the Discipline 3NSCN11A Physical Science 3 FBEN01H F&B Service Operations 3ITFL01C IT Fund. W/ Intro. To Basic PC

Operations3 CLMN01H Intro to Cruise Line 3


3 IHMN13H Tourism 2 (Philippine Tsm Geog.) 3

IHMN11H Personality and Customer Relations 3 FDNN01H Fundamentals of Nutrition 3IHMN12H Principles of Hygiene, Food Safety and

Sanitation3 IHMN14H

IHML15HFront Office ProceduresHousekeeping Procedures

33

PE 1 Physical Fitness 2 PE 2 Rhythmic Activities 2NSTP 1 Nat'l. Service Training Program 0

20 23

SECOND YEAR

First Semester Second Semester Subject Descriptive Title Units Subject Descriptive Title UnitsFILN11A Sining ng Pakikipagtalastasan 3 FILN12A Pagbasa at Pagsulat sa Iba't Ibang

Disiplina3

MATN13A Business Math 3 IHML16H Management Information Sciencein the Hospitality Industry

3

ENGL13A Speech Communication 3 JPLN10A JPL Life and His Works 3FL 1 Foreign Language 1 3 PHIN12A Philosophy 3FDNL10H Fundamentals of Cooking Tech. 3 FDNL11H Modern Quantity & Institutional

Food Management w/ Lab3

FDNL03H Bar Management 3 FDNL12H Bakery Science & Cake Decor 3PE 3 Individual Sports/Games 2 FL 2 Foreign Language 2 3NSTP 2 Nat'l. Service Training Program PE 4 Team Sports/Games 2

20 23Summer

CLMN10H Practicum 300 hours 3Diploma in Hotel & Restaurant Services


Subject Descriptive Title Units Subject Descriptive Title UnitsHISN14A Phil. History w/ Govt. & Const. 3 PSYN10A General Psychology 3ECON01B Principles of Economics w/ LRT 3 MATN16A Basic Statistics 3FDNL13H Catering & Banquet Oper. W/ Lab 4 HIDN03H Marketing in the Hosp. Industry 3CLMN13H

LITN12A

Basic Safety, Security and CrowdControlLiterature of the World

33

HIDN04H

NSCN12A

Financial Mgt. in theHospitality IndustryBiological Science

3

3IHMN17H Principles of Management 3 HRMN05H Human Resource Management 3IHMN18HACCN16B


33

IHMN19H Rooms Division & Mgt. ControlSystem

3


25 21FOURTH YEAR

First Semester Second Semester Subject Descriptive Title Units Subject Descriptive Title UnitsSSCN12A Rizal Course 3 CLMN11H Practicum (300 hrs.) 3HUMN10A Intro to Humanities 3SSCN11A Sociology/Anthropology 3IHMN20HHIDN07HTSMN06HCLMN14H

IHMN21H

Research Methods & TechniquesEntrepreneurship in the Hosp. Ind.Tourism Planning & DevelopmentCruise Line Geography and CulturalDiversityTotal Quality Management

3333

324 3


37/59

APPENDIX 1.FLYCEUM OF THE PHILIPPINES

Intramuros, Manila


BACHELOR OF SCIENCE IN TOURISM



Subject Descriptive Title Units Subject Descriptive Title UnitsENGN11A Study and Thinking Skills in English 3 ENGN12A Writing in the Discipline 3NSCN11A Physical Science 3 ITFL01C IT Fund. w/ Intro to Basic PC Oper 3FBEN01H F&B Service Operations 3 HISN14A Philippine History w/ Govt. &

Const.3


3 IHMN13HFDNN01H

Tourism 2 (Philippine Tsm Geog.)Fundamentals of Nutrition

33

IHMN11H Personality and Customer Relations 3 IHMN14H Front Office Procedures 3IHMN12H Principles of Hygiene, Food Safety and

Sanitation3 IHML15H

PE 2Housekeeping ProceduresRhythmic Activities

32

PE 1 Physical Fitness 2 NSTP 1 Nat'l. Service Training Program 020 23


Subject Descriptive Title Units Subject Descriptive Title UnitsFILN11ATSMN03H

Sining ng PakikipagtalastasanTravel & Tour Operations

33


3

ENGL13AFL 1

Speech CommunicationForeign Language 1

33

IHML16H Management Information Sciencein the Hospitality Industry

3

FDNL10H Fundamentals of Cooking Tech. 3 JPLN10A JPL Life and His Works 3TSMN20HTSMN05H

World TourismTransportation Management

33

MATN13ATSMN07H

Business MathTour Guiding

33

PE 3NSTP 2


2 FDHL13HFL 2

Bar ManagementForeign Language 2

33

PE 4 Team Sports/Games 2

23 23

SummerHDN10H Practicum 300 hours 3


Subject Descriptive Title Units Subject Descriptive Title UnitsPHIN12A Philosophy 3 PSYN10A General Psychology 3ECON01B Principles of Economics w/ LRT 3 MATN16A Basic Statistics 3TSMN04H Ecotourism 3 HIDN03H Marketing in the Hosp. Industry 3TSMN21HLITN12A

Laws in the Hotel & Tourism Ind.Literature of the World

33

HIDN04H Financial Mgt. in theHospitality Industry

3

IHMN17H Principles of Management 3 HRMN05H Human Resource Management 3IHMN18HACCN16B


33

HUMN10ATSMN22H

Intro to HumanitiesTourism Impacts & Sustainability

33


24 21


Subject Descriptive Title Units Subject Descriptive Title UnitsSSCN12A Rizal Course 3 HIDN11H Practicum (300 hrs.) 3NSCN12A Biological Science 3SSCN11A Sociology/Anthropology 3IHMN20HHIDN07HTSMN06HIHMN21H

Research Methods & TechniquesEntrepreneurship in the Hosp. Ind.Tourism Planning & DevelopmentTotal Quality Management

333321 3


38/59

APPENDIX 1.GLYCEUM OF THE PHILIPPINES

Intramuros, Manila


BACHELOR OF SCIENCE IN INTERNATIONAL HOSPITALITY MANAGEMENT

SPECIALIZED IN CRUISE LINE OPERATIONS IN HOTEL SERVICE (CLOHS)



Subject Descriptive Title Units Subject Descriptive Title UnitsENGN11A Com Arts (Study and Thinking Skills in

English)3 ENGN12A Com Arts 2 (Writing in the

Discipline)3

ENVN01A Environmental Science 3 ACCN16B Accounting for Non-Accountants 3IWSL01C ICT in the Workplace 3 DFDL01H Principles of Food Production 3MATN13A Business Math 3 DHOL01H Housekeeping Operations 3DPTN01H Principles of Tourism 1 3 DPTN02H Principles of Tourism 2 3IHMN12H Principles of Hygiene, Food Safety and

Sanitation3 PE 2

NSTP 1Rhythmic ActivitiesNatl. Service Training Program

20

PE 1 Physical Fitness 220 19


Subject Descriptive Title Units Subject Descriptive Title UnitsFILN11AJPLN10A

Sining ng PakikipagtalastasanJPL Life and His Works

33


3

CLMN01HDFBL03H

Introduction to Cruiseline IndustryBeverage Products and Operations

34

DHOL03C Cptr. System for Front OfficeOperations

3

DFDL02H Food & Beverage Service Operations 4 MATN16A Business Statistics 3DHOL02H Front Office Operations 3 PSYN10A

SSCN11AGeneral PsychologyCultural Anthropology

33

PE 3NSTP 2


2 DHBN01HHIDN04H

Human Behavior in OrganizationFinancial Management

33

PE 4 Team Sports/Games 2

22 23


Subject Descriptive Title Units Subject Descriptive Title UnitsFL 1 Foreign Language 1 3 FL 2 Foreign Language 2 3HUMN10A Introduction to Humanities 3 CLMN13H Basic Safety, Security & Crowd

Control3

PHIN10A Philosophy & Logic 3 DHON03H Rooms Division & Revenue Mgmt. 3PSCN02ALITN12ASSCN12A

Politics & Governance with PhilippineConstitutionRizal Course

333

DPMN01HDRMN01H

Principles of MarketingRestaurant Management &Development

33

DBCN01A Business Communication in the H.I. 3 HIDN07H Entrepreneurship 3FBEN02HIHMN17H

Food & Beverage ControlPrinciples of Management

33

IHMN21HTSMN06H

Total Quality ManagementTourism Planning & Development

33

24 24

FOURTH YEAR

First Semester Second Semester Subject Descriptive Title Units Subject Descriptive Title UnitsECON01A Principles of Economics 3 DTCN01H Practicum 1 (400 hours): Food

and Beverage4

LITN12A Literature of the World 3 DTCN02H Practicum 2 (400 hours): RoomsDivision

4

CLMN14H Cruise Line Geography & CulturalDiversity

3 DTCN09H Practicum 9 (200 hours): BasicSafety

2

DFDL09HIHMN18HIHMN20H

TSMN21H

Catering & Bqt. Oper. w/ labEvents ManagementHospitality and Tourism ResearchMethods & TechniquesLaws in the Hotel & Tourism Ind.

4333322 10


39/59

APPENDIX 1.HLYCEUM OF THE PHILIPPINES

Intramuros, Manila


BACHELOR OF SCIENCE IN INTERNATIONAL HOSPITALITY MANAGEMENT

SPECIALIZED IN CRUISE LINE OPERATIONS IN CULINARY ARTS (CLOCA)



Subject Descriptive Title Units Subject Descriptive Title UnitsENGN11A Com Arts (Study and Thinking Skills in

English)3 ENGN12A Com Arts 2 (Writing in the

Discipline)3

ENVN01A Environmental Science 3 DCNN01H Culinary Nutrition 3IWSL01C ICT in the Workplace 3 DFDL01H Principles of Food Production 3MATN13A Business Math 3 DHOL01H Housekeeping Operations 3DPTN01H Principles of Tourism 1 3 DPTN02H Principles of Tourism 2 3IHMN12H Principles of Hygiene, Food Safety and

Sanitation3 PE 2

NSTP 1Rhythmic ActivitiesNatl. Service Training Program

20

PE 1 Physical Fitness 220 19


Subject Descriptive Title Units Subject Descriptive Title UnitsFILN11AJPLN10A

Sining ng PakikipagtalastasanJPL Life and His Works

33


3

ACCN16BPHIN10A

Accounting for Non-AccountantsPhilosophy & Logic

33

ECON10ACLMN01H

Principles of EconomicsIntroduction to Cruiseline Industry

33

DFDL02H Food & Beverage Service Operations 4 DFDL04H Western Cuisine 1 4DHOL02HDFDL03H

Front Office OperationsIntro to Pastry and Bakery

33

DHOL03HSSCN11A

Cptr. System for Front Office OperCultural Anthropology

33

PE 3NSTP 2


2 IHMN17HPE 4

Principles of ManagementTeam Sports/Games

32

24 24


Subject Descriptive Title Units Subject Descriptive Title Units

CLMN13H Basic Safety, Security & Crowd Control 3 MATN16A Business Statistics 3HUMN10A Introduction to Humanities 3 SSCN11A Cultural Anthropology 3DFDL05H Western Cuisine 2 4 DBCN01H Business Communication in the

H.I.3

DHB01HDHON03HDPMN01HHIDN04H

Human Behavior in OrganizationRooms Division & Revenue MgmtPrinciples of MarketingFinancial Management

3333

DFDL06HDFDL07HHIDN07HIHMN21H

Asian CuisineVegetable & Fruit CarvingEntrepreneurshipTotal Quality Management

4233

FBEN02H Food & Beverage Control 3 TSMN06H Tourism Planning & Development 3

25 24


Subject Descriptive Title Units Subject Descriptive Title UnitsPSYN10A General Psychology 3 DTCN07H Practicum 7(400 hours): Western

Cuisine 1

4

LITN12A Literature of the World 3 DTCN08H Practicum 8 (400 hours): AsianCuisine

4

CLMN14H Cruise Line Geography & CulturalDiversity

3 DTCN09H Practicum 9 (200 hours): BasicSafety

2

DFDL09HIHMN18HDFDL08HSSCN12A

Catering & Bqt. Oper. w/ labEvents ManagementAdvanced Patisserie & Plated DessertRizal Course

4333

22 10


40/59


41/59

APPENDIX 2Lyceum of the Philippines University


APPLICATION FORM for PRACTICUM

Date : _____________________

To : _____________________Practicum Chair

From : _____________________Students Name

This is to formalize my intention to take practicum for the period ________. Please findpertinent information on my application.

Name _____________________________ CP _______________Email address _____________________________ Tel. No. ________________Home Address ____________________________________________________Birth date : ____________ Age: _________ Gender: _______________Civil Status: ____________ Height: ________ Weight: ________________Special skills:

_____________________________________________________________________

In case of emergency, please notify:Name: ________________________________ Relation: _________________Home Address: __________________________ Tel. No. _________________Office Address: __________________________ Tel. No. _________________

Questions:1. Are you taking practicum end of second year? ______ End of fourth year? ___

2. Are you interested in international practicum training? Yes _____ No ______

If yes, where? US ________ Singapore ____________

3. Are you submitting alternate practicum training hours? If yes, how many hours did youcomplete? _______________________Please attach copies of the certificate of attendance and report.

4. Do you have any subject deficiencies (Incomplete or failing marks) for your year level?Please indicate the subject (s) & the reason (s) for the deficiency

Signature of Students


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PRACTICUM TRAINING AGREEMENTDate :

To : The Practicum Faculty-in-Charge of the Program:

From : ______________________________________

Re : Practicum Training for Period (Semester: ____. & Yr:____)

This has reference to my practicum application. After reviewing the list of accredited trainingpartners of the school, I am interested in taking practicum in the following establishments:

(List according to my priority)Name of Establishment Date

1. ______________________________ _____________________ 2. ______________________________ _____________________ 3. ______________________________ _____________________ 4. ______________________________ _____________________ 5. ______________________________ _____________________ 6. ______________________________ _____________________

I hereby agree to the following conditions:

1. I promise to complete my practicum within ___________________________________(Indicate date of practicum/ schedule)

2. I promise to abide by all rules and regulations of the establishment where I will take my practicumtraining.

3. I promise to abide by all the guidelines and rules and regulations of LPU for the practicumprograms as stated in my Training Manual.

4. In the event that I am not placed in any of the above establishment of my choice by_________________________________ then I agree to be placed in an

(Date of Start) establishment chosen by the school.

5. I promise to finish my practicum in the establishment that I started with except in unforeseen andunavoidable circumstances beyond my control. Evaluation of termination of my training in thisestablishment shall be at the sole discretion of LPU.

6. I agree to receive a grade of 5.0 (Fail) if I violate any of the above conditions.

Signed By:

(Students Signature above Printed Name)/dateNotes:

1. withdrawal of placement is not allowed once you are already selected by the establishment especially forinternational practicum placements unless pre-approved by the practicum chairman/dean

2. a maximum of three letters of recommendation can be released per student and results have to be given beforeadditional letters of recommendation can be processed.

I.D. Picture


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APPENDIX 4SAMPLE FORMAT OF RESUME

NAMEADDRESS

TELEPHONE NUMBER

CAREER OBJECTIVE: one to two sentences only

EDUCATIONAL BACKGROUND:Inclusive Years*Degree Earned

Name of SchoolAddressHonors Received

Note: Arrange from college, high school and elementary

WORK EXPERIENCE:Inclusive Years* Position Company Name & Address

Note: A short description of your job may be includes

EXTRA CURRICULAR ACTIVITIES:Inclusive Year/Dates* : Position/Activities : Organization

SEMINARS & TRAINING ATTENDED:Inclusive Year/Dates* : Position/Activities : Organization

PERSONAL BACKGROUND: Age, Gender, Weight, Height, and Civil Status

REFERENCES:(May be made available upon request)If student decides to include name of references, this format issuggested.

Name:Position:Employer:Telephone Number:Note: Avoid using references whose surname is the same as applicant

Arrange chronologically, form most recent to revisions

FOR PRACTICUM PURPOSE ONLY

(Name of Student)

_______________________________Signature DATE

NOTE : Fit in one or two page/s only


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Sample Letter of Recommendation

Date:

Mr/Ms/Dr. complete name of person(please check the correct spelling and name)positionname of practicum training institutionaddressaddress

DearMr/Ms family name of addressee,:

Greetings from Lyceum of the Philippines University!

This will introduce NAME OF STUDENT, a student taking up (Bachelor ofScience in Hotel and Restaurant Management./Bachelor of Science in HRM specializingin Cruise Line, Bachelor of Tourism). Please find attached the students resume.

As a graduation requirement of this course, students are required to undergo(CHOOSE 300 OR 600) hours of practicumtraining in various areas to enable themto relate their field of interest with actual work experience. The student will be availableto start the practicum training on (intended date) and finish the practicum training by(two weeks before the last day of encoding of grades).

May we request that the above-named student be accepted to undertake therequired practicum with your establishment.

Kindly return Acceptance Form for our information and record purposes. We aregrateful for your cooperation and support. Should there be any concerns you would liketo bring to our attention, you may contact me :_______ telefax: 5272744.

Thank you

Very truly yours,

(Name of Dean)Dean


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APPENDIX 6

Sample Acceptance Form

Date: _____________

Lyceum of the Philippines UniversityIntramuros, ManilaTelefax: 5272744

Attention: Practicum Coordinator

Dear Sir/Madame

We would like to inform your school that we have accepted for practicum training a student fromyour college with details as follows:

Student Details:

Name of Student : ______________________________________ Course : ( ) BSHRM ( ) BSHRMCL ( ) BSTPracticum Training Hours : ( ) 300 hours ( ) 600 hoursDuration of training period : Start: ____________ End: _______________

Establishment Details:

Name of Company: : _______________________________________Name of Representative : ___________________________________Designation/Position : ___________________________________Address of company : ___________________________________Contact details (telephone) : ___________________________________

(email) : ___________________________________

Please find attached the training program/schedule.

Thank you.

Sincerely,

Name/Signature and dateDesignation

(may be typed in establishments paper with logo)


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TRAINING PROGRAM

NAME: __________________________________ STUDENT NO. ________________

Name of establishment: __________________________________________________

Training Period: Start: ________________ End: ____________________________

DEPARTMENT Start End Duty Time

Certified by:

Name: __________________________Designation: _____________________Contact details: ___________________

Note: a copy must be submitted to the CIHM Office c/o Practicum Chair


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APPENDIX 8Performance Evaluation Form

Name of Trainee _________________________________Department: __________________________________Training Period __________________________________

Rating System: (Please check the appropriate box)5 Excellent 4 Very Good 3 Good 2 Fair 1 Needs Improvement

A. Personal Traits 5 4 3 2 1

1. Physical appearance. (Personally well-groomed and alwayswears appropriate attire)

2. Attitude towards work. (Always shows enthusiasm andinterest)

3. Courtesy. (Shows respect for guests, authority andcolleagues at all times)

4. Conduct. (Observes establishments rules and regulationsat all times)

5. Perseverance and industriousness. (Shows initiative andinterest in work over and above what is assigned)6. Drive and leadership. ( Inquisitive and aggressive)7. Mental maturity. (Can be depended upon to make correct

decisions and remains calm under pressure)8. Sociability. (Can work harmoniously and is cooperative

with other employees and trainees)9. Reliability. (Can be trusted to be left alone to use/operate

equipment)10. Possession of traits necessary for employment in this kind

of workB. Work Performance

1. Knowledge of work. (Able to grasp as much as instructed

common sense, perception and trainability)2. Quantity of work. (Can cope with the demand of additionalunexpected work load in a limited time)

3. Quality of work. (Performs an assigned job as efficiently aspossible)

4. Attendance. (Follows assigned work schedule)5. Punctuality. (Reports to work assignments on time,

avoiding absences)

TOTALREMARKS: (Please write down any comment(s) regarding our students performance)

Evaluated By:(print name and sign)

Position :

Date:

NOTE: Photocopy of more than 1 is needed; If hand carried by student, must be in a sealed envelope.Otherwise, leave with the practicum coordinator of the establishment for pick up of the school

representative.


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APPENDIX 9

PERFORMANCE EVALUATION MONITORING FORM

NAME: __________________________________ STUDENT NO. ________________

NAME OF ESTABLISHMENT : _______________ TRAINING PERIOD : ___________

DEPARTMENT EVALUATORS NAME GIVEN ONRECEIVED BYPRACTICUM

COORDINATOR

Note: to be left in the office of practicum coordinator of the training institution


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APPENDIX 10

LOG SHEET

NAME: __________________________________ STUDENT NO. ________________NAME OF ESTABLISHMENT: _______________ TRAINING PERIOD: ___________

DepartmentTrainingDuration

SPECIFIC DUTY/RESPONSIBILITY

ASSIGNMENTObservations Recommendations


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DepartmentTrainingDuration

SPECIFIC DUTY/RESPONSIBILITY

ASSIGNMENTObservations Recommendations

Name and Signature of Students


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APPENDIX 11CLEARANCE FORM FOR INTERNATIONAL PRACTICUM PLACEMENT

NAME: __________________________________ STUDENT NO. ________________School year: ______________________________Signature of student:____________

A. CollegeSubject Name of Teacher Cleared

Yes/NoRemarks Signature

B. College/University

OfficeName of Head of

officeClearedYes/No

Remarks Signature

College SecretaryLibrary

AccountingRegistrarSAO

Notes:1. Attach a copy of the current EAF2. FIC of each subject must clear the student3. University officials must also clear student

Received by: Noted by:

Practicum Faculty Practicum Chair


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APPENDIX 12Students Copy

CERTIFICATION OF RECEIVED COPY____ Semester Year ___ - ___

NAME:___________________________________ STUDENT # __________________(Last, First, M.I.)

Practicum FIC _________________________

Name of Training Institution

REPORT CERT. OFCOMPLETION

LOGBOOK REMARKS(EAF)

Date Initial Date Initial Date Initial

------------------------------------------------CUT HERE ----------------------------------------------------Practicum FIC Copy

CERTIFICATION OF RECEIVED COPY____ Semester Year ___ - ___

NAME:___________________________________ STUDENT # __________________(Last, First, M.I.)

Practicum FIC _________________________

Name of Training Institution

REPORT CERT. OFCOMPLETION

LOGBOOK REMARKS(EAF)

Date Initial Date Initial Date Initial


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APPENDIX 13



PRACTICUM FIELD VISIT REPORT

Faculty-in-Charge Date of Visit

Name of Institution Address of Institution

Name of Student/SectionDepartment/s

Assigned

Name, position & Signature of

Supervisor/HRD rep.

Rating

General Observations RecommendationsKnowle

dge

(5%)

Skill

(20%)

Attitu

de

(5%)

1.

2.

3.

4.

5.

Trip Details:

From To Car/Taxi Plate # Actual AmountAmount for Liquidation/

Reimbursement

Total

Submitted by: Checked by: Noted by:

________________________ ________________________ _________________________

Faculty-in-Charge Practicum Coordinator Dean

LPU Practicum ManPage


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APPENDIX 14



SUMMARY OF PRACTICUM FIELD VISIT REPORT

FIC : _______________________________________ Period : _______________________

A. Transportation and Meal

Date

ofVisit

# ofStudentsMonitored

# ofHours

SpentName and Location of

Establishment

Transportation Expense Mode of

Transporta

tion(include

plate #)

Meal

Allowance

(P100.00/day)

Actual

Amount

Amount for

Liquidation/Reimbursement

Total:

B. Incident Report (please include action taken)

Submitted by: Checked by: Noted by:

____________________ ________________________ _________________________

Faculty-in-Charge Practicum Coordinator Dean



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Notes



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List of Officers and Contact Details Please check details

Trunk line: 5278251 to 56

Office Name Contact Details Loc Contact person

President Atty. Roberto P. Laurel 5275548 115; 114 Micehlle

Vice Academic Affairs Dr. Kate C. Botengan 5271757 132 Beth/Pia

VP Finance Ms. Sarah L. Lopez 5273678 130; 125 Lani Salting

VP Administration; HRD Mr. Pompeyo Adamos

College of Arts &Science Dean Rizalina A. Cruz 5272303 143 Milna, Ningning

College of Business Administration Dr. Conrado Iigo 5272704 139 Joel

College of Computer Science Dean Samuel Chua 5232098 158 Devy, Jenny

College of Engineering Dr. Leonardo C. Medina Jr. 5272748 113 Henry, IreneCollege of International HospitalityManagement

Dr. Susan Lagmay Solis 5272744 117 Marie, Lea,Thelma

College of Intern