manpower models and techniques

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    MANPOWER PLANNING MODELSAND TECHNIQUES

    Don R. Bryant, Michael J. Maggard, Robert P. Taylor

    Miloni SanghrajkaNeha Mendon

    Afiya Khan

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    Flow of the Presentation

    Factors giving rise to Manpower Planning

    Techniques used for Manpower Planning Judgmental Techniques

    Quantitative Techniques

    Computer Simulation

    Manpower Planning Process in VariousCompanies

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    What is HRP?

    HRP involves getting the right number ofqualified people into the right jobs at the right

    time

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    Factors Giving Rise to ManpowerPlanning

    Rate of Technological Change

    Increasing Cost of Managing HumanResources

    Resource as important as Capital

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    Types of Techniques

    TYPES

    JUDGEMENTAL

    QUANTITATIVE

    COMPUTERSIMULATION

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    Judgmental Techniques

    Estimates, Rulesand Charts

    Delphi Technique

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    Supervisor Estimates

    One of the oldest and most used

    The technique uses: Intuition and Experience of the man closest to the job

    Short Run Forecasts

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    Pros and Cons

    Simple

    Quick Can produce results

    in the absence of

    adequate data

    Heavily Based on

    Opinion Costly Executive

    Time

    Accuracy may notbe maintained

    Advantages Disadvantages

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    Rule of Thumb Technique

    Decision Heuristics

    One New Hire For Every $60,000 Increasein Sales

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    Pros and Cons

    Simple Designed to

    Maintain Status Quo May not represent

    future requirements

    Advantages Disadvantages

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    Replacement Chart

    Graphic Device to ensure that suitablereplacements are ready to move into vacatedpositions

    Make use of data like age, performance levels,

    promotability and degree of readiness

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    Pros and Cons

    Graphical

    Representation

    Constructing a Chart

    may require a greatdeal of labour

    Does not provide adynamic picture

    Advantages Disadvantages

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    Example of Replacement Chart

    But as per Rothwell &Associates Inc, replacement

    charts encourage promotions onlyin silos of specialization. Instead

    talent pools should be used.

    Talent pools may be identified underneath

    each level on the organization chart butare not tied to specific positions at the next

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    Delphi Technique

    Obtains and refines group judgments throughuse of questionnaires

    The results are processed and are used

    On basis of these results, manpower

    forecasting is done

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    rocess o e pTechniqueLeader identifies judgment issues and develops questionnaire.

    Prospective participants are identified and asked to cooperate.

    Leaders send questionnaire to willing participants, who recordtheir judgments and recommendations and return thequestionnaire.

    Leaders compiles summaries and reproduces participants

    responses.

    Leader sends the compiled list of judgment to all participants.

    Participants comment on each others ideas and propose a finaljudgment.

    Leader looksfor consensus

    Leader accepts consensus judgment as groups choice.

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    Pros and Cons

    Use of Anonymous

    Responses Reduction of

    IrrelevantCommunication

    Individual Panelists Consideroverlooked factors

    Interests decline

    after a few trials Time Consuming

    Problems in

    IntegratedCommunication

    Costly

    Advantages Disadvantages

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    Matrix Models

    ExecutivePlanning

    Development

    ManagementManpower

    Planning Matrix

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    Matrix Model for ExecutivePlanning Development

    Makes uses of sophisticated database

    Composed of 5 Matrices

    Job Analysis of each position Matrix provides an overview needed for job under consideration

    Talent TaskRelationship

    Adjusting Personnel Training, Testing Changing the Job Fit to available talents

    Man JobRelationship

    Determine talent requirements for enterprise as a whole Summary Picture of the tasks to be performed and talents needed

    to perform themTalent TaskComposition of the

    Enterprise

    Analysis of present and anticipated personnel requirements

    Forecasts based on growth and change in the organization itself Evaluates the future potentials of present executives

    Executive

    PersonnelRequirements

    Depicts the training that is needed for Executive DevelopmentTalent Flows

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    Management Manpower PlanningMatrix

    Developed by Mason Haire

    Representation of the characteristics of

    personnel flow on one axis and the factors inthe organization which may affect personnelflows from the other (Training, Recruitment,

    Pay and Promotion)

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    5 Types of Moves in theOrganization

    People Moveinto the System

    from Outside

    People Moveout of theSystem

    People MayMove Up

    People MayMove Over

    People MayChange theirBehavior and

    Potential

    Primary Purpose : Aid Management in determiningthe probabilities of varying types of personnel

    movement

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    Process

    Analyze the portfolio of management policies for influencing rates anddirection of personnel flows

    Assign subjective probabilities to the flow of personnel to fill projected jobs

    Past Experience and Managerial Judgment (Move to other jobs within the systemor moving out of the system)

    Project how many, what kind of and at what levels are the people needed

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    Chief Advantage: Aid in providing logic tocomprehend the relationship among variables

    Present Data in Readable Form

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    Types of Techniques

    TYPES

    JUDGEMENTAL

    QUANTITATIVE

    COMPUTERSIMULATION

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    Statistical Methods

    Time Series Method:Project Past Trends into the Future

    Advantages Disadvantages

    ForcesForecaster to

    considerunderlying trend

    Large LaborForce

    Takes intoaccountcontinuing

    patterns by pastmanpower data

    Assumption thatfuture will becontinuation of

    the past

    Stochastic Statistical Analysis:attempts to account for theuncertainty of future events

    Advantages Disadvantages

    Series ofUncertain events

    can be accountedthrough thedecision tree

    Need forHistorical Data

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    Operations Research Methods

    Goal ProgrammingModel: Set of goals

    specified subject to aset of constraints

    Advantage

    s

    Dis-

    advantagesHandlesmultiplegoals inmultipledimensions

    Losesaccuracywhen used inshort timehorizons

    Providesguideline incase ofhire firedecisions

    Assumeslinear fnswhenquadraticwould be

    moreeffective

    Sheridans navalShore Activity: used to

    calculate least costlabor mix to satisfy o/p

    requirements

    Advantages

    Dis-advantages

    If desiredoutput ofthe orgtn at

    some futurept. is knownthen leastcost labormix can becalculated

    Arise fromtherequireme

    nts theyimpose

    Minimum Risk manpowerscheduling: forecastoptimum levels of fulltime employment in

    which total work loadsare not known

    Advantages Dis-advantages

    Flexibility offorecastingover a period

    of timecoveringseveralpossibletransitionpoints

    Cost of DataCollectionand

    Computation time bothare high

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    Types of Techniques

    TYPES

    JUDGEMENTAL

    QUANTITATIVE

    COMPUTERSIMULATION

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    Computer Simulation

    Useful in Manpower Forecasting when used to determine the effects ofvariations in policies, availability of personnel, and the utilization ofpersonnel.

    PERSYM an entitymodel designed for

    military use.Simulated population

    is introduced andmaintained in the formof individual records of

    individual people. Can be used as

    basis for forecastingpersonnel

    requirements

    ARMYs RESERVE

    Manpower Model:Produces annual

    projections for a tenyear period of ArmyReserve manpowerstrength, gains and

    losses.

    Weber Model:Consists large

    number of tasks,objectives and

    interrelationshipsAdvantage overother techniqueswhich look at one

    variable or functionat a time. Whileholding others

    constant.

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    INDUSTRY EXAMPLES

    Ill t ti 1

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    Illustration 1:European Air Traffic Management

    Operational task managed by Air TrafficControllers (ATC)

    Challenges for MP

    Shortageof ATCs

    Cost andtimetaken

    Changingtasks and

    roles

    Increasing stress

    Strategic perspective of Manpower

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    Strategic

    ManpowerPlanning

    Overallstrategic ATM

    plan

    HRM

    Strategic perspective of ManpowerPlanning (MP)

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    Manpower Planning Model

    TrafficDeman

    d

    No. ofATCs

    required

    ATC surplusor shortage

    Inflow (traineeATC)

    ATC available

    Other Demands(training, specialprojects, leaveand absences)

    Outflow(retirements,transfers etc)

    No. of ATCto recruit

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    Component of ATC MP methodology

    EstimatingATC manningrequirement

    ATCavailable

    Estimating ATC manning

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    1. Analyzing Air traffic demand

    Historic data

    Statistics

    2. Estimating the Number of ATCs Required

    Estimating ATC manningrequirement

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    Estimating the number of ATCs available, at anygiven time in the future, requires an understandingof the inflows, throughflows and outflowsaffectingthe pool of ATCs available i.e.:

    projected number ofcurrent ATCs available to manpositions plus the ab initios in trainingwho are expected to

    succeed

    less the number of ATCs expected to retire less the expected number of ATCs who havetransferred out of operational positions

    less the expected number of ATCs who may haveresigned, etc

    ATC available

    Illustration 2

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    Illustration 2.MANPOWER PLANNING PROCEDURE INONGC

    CORPORATE LEVEL GOAL

    CORPORATE PLAN

    IDENTIFICATION OF WORKLOAD

    ANALYSIS BY HR

    CRITICAL REVIEW & ESTIMATION

    SCRUTINY BY KEY EXECUTIVE

    CHAIRMAN & MDS APPROVAL

    ISSUANCE OF SANCTION ORDER BY HR

    ACTION FOR RECRUITMENT

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    Illustration 3: Unilever

    Annual Planning replaced by quarterlyforecasting

    Forecasting outsourced to AccentureAccenture (Sends cognos report on historic activity)

    Unilever Global Resourcing Manager (Send forecasting templates toHRBP)

    HRBP (Discuss with managers & check succession plan)

    Unilever Global Resourcing Manager (Consolidated global forecast)

    Accenture (Check forecast against actual figures)

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    Thank You