manchester, connecticut cert operates under the direction...

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Submitted by Don Janelle With 2013 coming to a close, I took an opportunity to look back at our accomplishments over the year. As usual, our Manchester CERT team has been busy. From activations for missing persons, EOC operations, training exercises and special functions like the Taste of Manchester, Cruisin’ on Main Street and, of course, the Manchester Thanksgiving Day Road Race. The Road Race took on special significance due to the unfortunate tragedy at the Boston Marathon earlier in the year. Each time Manchester CERT was called in, we – all of you – rose to the occasion and pitched in to do what we had to do to ensure a safe and successful event. Frankly, without your participation, it is doubtful any of those events would have been as successful as they were. Would these special events have occurred if we weren’t there? Well, frankly, yes. But, would they have been as safe and enjoyable for the public? Well, frankly, no. In my view, there is no way they would have operated as smoothly as they did for Town residents and visitors from other towns. Could we do more? Probably. It depends on the requests we receive for assistance and you – our team members. Without our CERT team, none of this would have been possible. Thank you one and all. During the past year, unfortunately, we lost some close members of our team. In September, Joanne Pigott, a founding member of CCSAR, passed away. Also, we lost some dear four- legged friends this year – Farrah (Pete’s Airedale) and Texas (Scott’s German shepherd). They will all be missed and we hope they rest in peace. Also, as most of you know, we did not have our annual summer gathering at Paul Gibson’s cottage (thanks to Super Storm Sandy). Paul is almost done making repairs and hopefully Ginny and Paul will be able to enjoy next summer in their “new” cottage. We did have a wonderful Holiday party, where over 65 team members enjoyed each other’s company and ate way too much food! Thank you to everyone who brought food, beverages, deserts, Yankee / Red Sox swap items, the DJ and a special THANK YOU to Linda B. and her planning team – they did a spectacular job with the party! Looking into my crystal ball and forward into 2014, the new year will bring new challenges for us. First, we have to deal with the loss of CERT team operational funding from the State. Next, we will have our normal training challenges. Pete B, our new training director, is looking for your needs and ideas. Finally, we want to improve team participation and continue to increase interest in Manchester CERT. We cannot simply stand pat, tread water or just admire our past accomplishments. We need to constantly push forward, re-invent ourselves, get better and keep improving. This will allow us to deliver the top notch performance that our fellow Manchester residents have come to expect from us. January/February, 2014 Issue No. 31 From the Executive Committee *** LOOKING FORWARD TO 2014 *** Manchester, Connecticut CERT operates under the direction of the Town of Manchester Emergency Management Agency. Executive Committee Manchester’s Community Emergency Response Team 1 Newsletter Team Jerry Bujaucius Editor Matt Costa Graphic Design Jeff Plasky Staff Jim Gregory Staff Al Beland Peter Beckwith Karen Claing Rich Claing Francene Diana Anita Gillespie Holly Jacobs Don Janelle Bruce Kramer Chris Marvin Mike Pollack Bill Pringle Danielle Saffiotti Scott Somes Jim Todd Pete Vernesoni Al Williams Kathy Wilson

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Page 1: Manchester, Connecticut CERT operates under the direction ...cert.townofmanchester.org/NewCert/assets/File/Air Waves Jan_Feb 2… · CERT. operates under the direction of the Town

Submitted by Don Janelle

With 2013 coming to a close, I took an opportunity to look back at our accomplishments over the year. As usual, our Manchester CERT team has been busy. From activations for missing persons, EOC operations, training exercises and special functions like the Taste of Manchester, Cruisin’ on Main Street and, of course, the Manchester Thanksgiving Day Road Race. The Road Race took on special significance due to the unfortunate tragedy at the Boston Marathon earlier in the year. Each time Manchester CERT was called in, we – all of you – rose to the occasion and pitched in to do what we had to do to ensure a safe and successful event.

Frankly, without your participation, it is doubtful any of those events would have been as successful as they were. Would these special events have occurred if we weren’t there? Well, frankly, yes. But, would they have been as safe and enjoyable for the public? Well, frankly, no. In my view, there is no way they would have operated as smoothly as they did for Town residents and visitors from other towns. Could we do more? Probably. It depends on the requests we receive for assistance and you – our team members. Without our CERT team, none of this would have been possible. Thank you one and all.

During the past year, unfortunately, we lost some close members of our team. In September, Joanne Pigott, a founding member of CCSAR, passed away. Also, we lost some dear four-legged friends this year – Farrah (Pete’s Airedale) and Texas (Scott’s German shepherd). They will all be missed and we hope they rest in peace.

Also, as most of you know, we did not have our annual summer gathering at Paul Gibson’s cottage (thanks to Super Storm Sandy). Paul is almost done making repairs and hopefully Ginny and Paul will be able to enjoy next summer in their “new” cottage. We did have a wonderful Holiday party, where over 65 team members enjoyed each other’s company and ate way too much food! Thank you to everyone who brought food, beverages, deserts, Yankee / Red Sox swap items, the DJ and a special THANK YOU to Linda B. and her planning team – they did a spectacular job with the party!

Looking into my crystal ball and forward into 2014, the new year will bring new challenges for us. First, we have to deal with the loss of CERT team operational funding from the State. Next, we will have our normal training challenges. Pete B, our new training director, is looking for your needs and ideas. Finally, we want to improve team participation and continue to increase interest in Manchester CERT. We cannot simply stand pat, tread water or just admire our past accomplishments. We need to constantly push forward, re-invent ourselves, get better and keep improving. This will allow us to deliver the top notch performance that our fellow Manchester residents have come to expect from us.

January/February, 2014Issue No. 31

From the Executive Committee*** LOOKING FORWARD TO 2014 ***

Manchester, Connecticut CERT operates under the direction of the Town of Manchester Emergency Management Agency.

Executive Committee

Manchester’s Community Emergency Response Team

1

Newsletter TeamJerry BujauciusEditorMatt CostaGraphic DesignJeff PlaskyStaffJim GregoryStaff

Al BelandPeter BeckwithKaren ClaingRich ClaingFrancene DianaAnita GillespieHolly JacobsDon JanelleBruce KramerChris MarvinMike PollackBill PringleDanielle SaffiottiScott Somes Jim ToddPete VernesoniAl WilliamsKathy Wilson

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Continued from page #1 So, how do we do this? We need your ideas and input as well as your participation. For example, as one team member has suggested, we should start a fitness training program. Then, when we get called out to perform a search, we aren’t all huffing and puffing when we trek up Case Mountain. This idea has great merit. All we need is you and we can have a tune up/tone up group that can be ready for spring. There may be a need to have different levels of fitness training from the beginner to intermediate to expert. Perhaps this is a grand opportunity for a New Year’s resolution to get in better physical shape. Are there any takers? NO? Well, round is not the shape we are going for here! Seriously, consider your own health and well being as your New Year’s resolution.

On another note, hopefully a very optimistic one, we may have a new, statewide EMCOMM NET starting up shortly. The details are still in the early formative stages, but we do have a representative from our team involved with this effort. This could be a great asset for Manchester CERT as well as the other CERT teams in Connecticut. Stay tuned for more details – as they become available.

Here is to a successful, safe and healthy 2014 for all!

Don

January/February, 20142

From the Executive Committee*** LOOKING FORWARD TO 2014 ***

T he data breach of 40 million consumer credit

cards at Target Cor-poration highlights the growing problem of cybercrime. Cy-bercriminals don’t use manual guesses to discover your log-in info and password. They use computer programs. Trust-wave, a company that consults on cybersecurity, says the most commonly stolen passwords are the ones that are eas-ily guessed. Hackers also recently stole 2 million website log-in credentials at Facebook, Google, and Twitter. Most stolen records had really easy passwords, like 123456. Are you using a simple, easy-to-crack password? Don’t! Source: Trustwave.com

Cybersecurity and You

O ne university study found 45 percent of people

attempt New Year’s resolutions, but only 8 percent achieve their goal.* The most power-ful strategy to help en-sure success is using fear of confrontation by others if you don’t succeed. You’re hardwired to respond to pain and fear and avoid these threats to a greater degree than you are motivated by a pleasurable vision of suc-cess. Both are useful, but together they supercharge motivation. The proof of this assertion lies in any resis-tance you may feel this minute just thinking about it. If failure is not an option, here’s the way to go: Identify 10 to 20 people (not family members) you know who won’t let you off the hook. Commit to the goal in writing and distribute a copy to each person, being sure to include a completion date. Now you’re motivated! (*StatisticBrain.com)

Sure-Fire New Year’s Resolution Tip

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January/February, 20143

Tips to Stay Safe in Cold Weather

In extreme cold temperatures, exposed skin can become frost bitten in just a matter of minutes. When the extreme cold hits, it is important for you to do what you can to stay warm. Here are some things from the CT Department of Public Health website that you can do to help beat the cold:

Dress in layers• . This helps keep you insulated and lets you take off or add more layers of clothing as needed. Wear many layers of loose-fitting clothing and stay dry.Cover your skin• . When the wind chill brings the temperature below zero, cover your skin. In extreme cold, exposed skin can get frostbite in just a few minutes. If you go outside, cover your skin with a hat, scarf and mittens and have sleeves that are snug.Avoid alcohol and caffeinated beverages• . Beverages with alcohol and caffeine actually make your body lose heat more quickly. Drink hot, sweetened beverages to stay warm.Perform your work during the warmest part of the day• . People who work outside should do so during the warmest part of the day, if possible.Take frequent breaks from the cold• . If you have to be outside, take frequent breaks in warm, dry shel-ters to let your body warm up.Know the signs of frostbite and hypothermia• . Know how to recognize cold illness and when to get medical treatment right away.

Signs of frostbite:o A loss of feeling and color in extremitiesRedness and pain on the skinWhite or greyish-yellow skin area can developSkin can begin to feel firm or waxyNumbness

Signs of hypothermia:o Uncontrollable shiveringExhaustion, confusion, drowsinessMemory loss, slurred speechIn kids/infants - Bright red, cold skin & very low energy

Make sure infants stay warm• . Infants under one year old should not sleep in cold bedrooms because they lose body heat more easily and are unable to shiver to keep themselves warm. Keep them prop-erly clothed and indoors in warm temperatures.Check on elderly neighbors and family members• . People over the age of 65 often are less active and have lower metabolisms, making them lose body heat more quickly. Make sure that the temperature in their home is adequate to keep them warm.Use portable generators safely• . Exhaust from portable generators and outdoor grills contain carbon monoxide, which can kill you. Do not bring outdoor grilling devices inside the home for cooking or warmth Opening windows and doors, and operating fans is not sufficient to prevent the buildup of CO in a home.

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4 January/February, 2014

Submitted by Bruce Kramer

Are wood stoves safe? This article is designed to provide you with basic information on wood stove safety, including tips on installation, venting, chimneys, operation and maintenance. By following these recommended procedures and methods, you can safely and efficiently heat your home or business with wood. If your local code or stove manufacturer’s requirements differ from those detailed here, you must follow the stricter of the 2 sets of requirements. If in doubt, check with your local fire department or building inspector.

Wood burning stove safety installation

All operating wood stoves and furnaces require specific minimum distances or clearance between the bottom, top, sides, front and back of the stove and all combustible materials. Insufficient clearance could cause heat produced by the stove to penetrate nearby combustibles, causing a serious fire. Installation clearances may be reduced from 36 inches or UL-listed manufactured instructions to these lower dimensions by installing a heat shield along the combustible wall.

Chimney

The chimney for a wood stove must be masonry or UL-listed, and factory built. Never, under any circumstances, should an unlined, single brick chimney be used for a wood stove. Single brick chimneys are prone to deterioration, which may allow potentially dangerous situations to develop. Many older homes have unlined chimneys constructed of double brick. These may be used for a wood stove after carefully checking for cracked mortar or loose or missing brick. Metal sleeves that are listed by the Underwriters Laboratory may be used as chimney lines if they were designed for such use.

Factory built, metal chimneys must never be used with a coal stove, as the corrosive flue gases produced by a coal fire will cause a rapid deterioration of the chimney. Metal chimneys should be completely disassembled after a chimney fire and checked for damage. Discoloration of the exterior indicates a possible breakdown of the insulating material. Any questionable section should be replaced. A wood burning stove should never be connected to a flue which vents an oil burner. Deadly, unburned vapors from the oil burner could back up into the stove and the room where it is located.

Ventilation

Venting the stove is the most important part of the wood-burning system. 90% of all stove-related fires originate within the venting system. A venting system is not a chimney – it consists of lengths of 24-gauge or heavier stovepipe which connects the stove to an approved chimney. The vent must be as short as possible, with no more than 2 right angle elbows. The sections of stovepipe should be assembled with crimped, male ends of the sections facing down, towards the stove. Stovepipe sections should be fastened with at least 3 sheet-metal screws or other fasteners. Seams must overlap and face up on inclined runs.

Stovepipe clearance is extremely important. It must never pass through an interior wall, floor, or ceiling. Stovepipe should never be used for a chimney because the elements will rust. Where possible, the stovepipe must go directly into a lined masonry or UL-listed, factory-built chimney. If stovepipe must pass through an exterior wall to reach the chimney, maintain an 18-inch minimum clearance to all combustibles. Consult fire codes and use metal thimbles designed for this purpose.

Operation and Maintenance

Use proper fuel1.

Hardwoods, such as maple, beech, ash, hickory, or oak, are the best fuel for a wood stove. Wood should be cut, split and air dried for at least a year before burning. Well-seasoned hardwood will show cracks in the ends. Wood will dry faster and remain dry and protected from the elements if stored in a shed or under a tarp.

Continued

Wood Burning Stove Safety Tips to Avoid Fires

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January/February, 20145

Continued from page #4

Regular cleaning1.

Use a wire brush to clean your stovepipe and chimney at least once a year. Also, occasionally use controlled, high-temperature fires in the stove or furnace. Don’t bother with the salt-based chemical cleaners. And never use heavy items such as chains, bricks or a brush on the end of a rope, because they could seriously damage the interior chimney lining.

Avoid creosote buildup2.

Creosote is a highly combustible fuel that burns intensely. A slow-burning fire such as those found in a modern, airtight stove damped way down, produces a flue temperature in the 100-200 degree Fahrenheit range. These comparatively low temperatures do not sufficiently carry all of the unburned, combustible gases into the atmosphere. Instead, they condense along the walls of the stovepipe and the chimney as creosote. Creosote may take 3 forms:

A sticky liquid that will run down the chimney and stove pipe where it will be burned•A flaky, black deposit which is easily removed by brushing•A hard, glazed tar which is almost impossible to remove, except by a certified professional chimney sweep•Tips for building a fire3.

Once your stove is properly installed, building an effective fire requires good firewood (using the right wood in the right amount), and good fire-building practices. Obtain the best efficiency from your wood stove by following these practical steps:

Season wood outdoors through the hot, dry summer for at least 6 months before burning it. Properly seasoned wood is •darker, has cracks in the end grain, and sounds hollow when smacked against another piece of wood.

Store wood outdoors, stacked neatly off the ground with the top covered.•Start fires with clean newspaper and dry kindling.•Burn hot, bright fires. But use smaller fires in milder weather.•Let the fire burn down to coals, then rake the coals toward the air inlet (and wood stove door), creating a mound. Do not •spread the coals flat.

Reload your wood stove by adding at least three pieces of wood each time, on and behind the mound of hot coals. Avoid •adding one log at a time.

Regularly remove ashes from the wood stove into a metal container with a cover, and store outdoors.•

Wood Burning Stove Safety Tips to Avoid Fires

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January/February, 20146

Mobile devices such as cellphones, smartphones and tablets have become valuable tools we use in both our personal and professional lives. One of the things that make these devices so powerful is their flexibility. In just a few short years, the mobile device market has grown at an astonishing rate. Unfortunately, the criminal element has kept up with the growth. So, we need to understand the precautions that you can and should take to secure your mobile devices. This is the final part of a three part series on mobile device security and the steps you can take to help protect yourself.

Step 6 - Check for HTTPS for Sensitive Transactions: When traveling, if possible refrain from completing any sensitive transactions, such as online banking, bill pay, etc. However if this is not possible, take the additional precaution of using an encrypted data connection.

The most common data encryption method is HTTPS. Always check for HTTPS in the URL before conducting the transaction. An HTTPS browser session, usually indicated by the familiar padlock icon, encrypts the information you send over the Web. Many websites and online services, such as Google, Gmail, Twitter, and Facebook force that HTTPS encryption be used at all times.

Another option is to use your smartphone as a Wi-Fi access point. If you have a smartphone, contact your service provider about using its +3G/4G capabilities to set up a secure “tethered connection” or “personal Wi-Fi hotspot” for your laptop. In addition, your smartphone’s email and browser capabilities may be enough to meet your needs while on the road. The security afforded by your smartphone’s mobile broadband connection is a better bet than public Wi-Fi.

Step 7 - Control Access to the App Store and Other Purchases:. A common mistake some make is storing their app store credentials locally on their device, allowing them to easily make future purchases within an application. Do not allow your mobile device to save your app store credentials, log-in information, or payment information. Although convenient, this information may be available to, or misused by, anyone who has access to your mobile device, including the bad guys. An alternative is to use gift cards or one-time use virtual credit card numbers instead.

Make sure you always purchase and download Apps from a secure, trusted source. Cyber criminals will create malicious apps that look real, but which may be infected with viruses or worms.

Use caution when installing and/or configuring certain applications that require you to grant certain permissions. Always think before authorizing any access -- does your app really need those permissions? For example, some apps use geo-location services. If you allow an app to know your location, you may be allowing the creator of that app to track you. Use caution when using apps that request or store sensitive information.

Step 8 - Safely dispose of the device using factory reset: So what is the best way to erase the data? The recommended method is to use the device “factory reset” function to remove all data from the device and return it to the condition it was in when you bought it. NOTE: Before you do a factory reset, back up your data. In addition to the data stored on your device, remove the SIM and any SD cards. Finally, consider recycling your device instead throwing it out. Most carriers offer a discount on your next purchase when you recycle. Another option is to donate your mobile device to the charitable cause of your choice.

Mobile Device Security, Part 3

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January/February, 20148

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January/February, 20149

Online Security TipsWhat You Need to Know to Protect Yourself

Online holiday shopping continues to grow in popularity. According to American Express, for the first time, more people are expected to shop online on Cyber Monday than visit brick and mortar stores on Black Friday. Shoppers are expected to spend nearly $62 billion online throughout the holiday season this year, up more than 15% from 2012. The use of mobile devices for online shopping (mcommerce) is projected to reach almost $10 billion for the 2013 holiday season, as more consumers are using these devices to compare prices, research products, locate stores, and make purchases to a larger degree than ever before.

Whether you’ll be conducting transactions from your desktop, laptop or mobile device, keep these tips in mind to help protect yourself from identity theft and other malicious activity on Cyber Monday, and throughout the year:

Secure your computer and mobile devices. Be sure your computer and mobile devices are current with all operating system and application software updates. Anti-virus and anti-spyware software should be installed, running, and receiving automatic updates. Ensure you use a strong password and unique password, which is not used for any other accounts. Set a timeout that requires authentication after a period of inactivity.

Use mobile applications with caution. As devices such as smartphones and tablets, continue to gain popularity for online shopping, so too will the volume of attacks against them. Malware could be downloaded onto the device from seemingly legitimate shopping apps that can steal credit card and other sensitive information for transmission to cyber criminals. Update all apps when notified and disable Bluetooth and Near Field Communications when not in use to reduce the risk of your data—such as credit card number—being intercepted by a nearby device.

Know your online merchants. Limit online shopping to merchants you know and trust. Only go to sites by directly typing the URL in the address bar. If you are unsure about a merchant, check with the Better Business Bureau or the Federal Trade Commission. Confirm the online seller’s contact information in case you have questions or problems.

Consider using an online payment system or credit card. Where available, you may want to use online payment services, which keep your credit card information stored on a secure server, and then let you make purchases online without revealing your credit card details to retailers. If you do pay online directly to the retailer, use a credit, not debit card. Credit cards are protected by the Fair Credit Billing Act and may reduce your liability if your information is used improperly.

Continued

Continued

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January/February, 201410

Do not respond to pop-ups. When a window pops up promising you cash, bargains, or gift cards in exchange for your response to a survey or other questions, close it by pressing Control + F4 on Windows devices, or Command + W for Macs.

Do not use public computers or public wireless access for your online shopping. Public computers and Wi-Fi hotspots are potentially insecure. Criminals may be intercepting traffic on public wireless networks to steal credit card numbers and other sensitive information. Care should be taken that the settings on your computer or device prevent it from automatically connecting to Wi-Fi hotspots.

Secure your home Wi-Fi. Make sure you control who has administrative access, and that any users on your network authenticate with a strong password. Encryption settings should be enabled and strong - using WPA2 is recommended.

Be alert for potential charity donation scams. Cyber criminals try to take advantage of people’s generosity during the holiday season and can use fake charity requests as a means to gain access to your information or computer/device. Think before clicking on emails requesting donations. Don’t give your financial or personal information over email or text. Contribute by navigating to the trusted address of the charity, never through a link in an email. To check if an organization is eligible to receive tax-deductible charitable contributions, visit the IRS website.

Contact the seller or the site operator directly to resolve any issues. You may also contact the following:

Your State Attorney General's Office www.naag.org/current-attorneys-general.php

Your State Consumer Agency www.usa.gov/directory/stateconsumer/index.shtml

The Better Business Bureau www.bbb.org

The Federal Trade Commission www.ftccomplaintassistant.gov

Continued

Look for “https” before you click “Purchase.” Before you submit your online transaction, make sure that the webpage address begins with “https.” The “s” stands for secure, and indicates that communication with the webpage is encrypted. A padlock or key icon in the browser’s status bar is another indicator. Also, make sure your browser is current and up-to-date.

Continued

Continued from page #9

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OnGuard Onlinewww.onguardonline.gov/articles/0020-shopping-online

Microsoftwww.microsoft.com/security/online-privacy/online-shopping.aspx

Privacy Rights Clearinghousewww.privacyrights.org/Privacy-When-You-Shop

Internet Crime Complaint Center www.ic3.gov/media/2010/101118.aspx

Internal Revenue Service www.irs.gov/Charities-&-Non-Profits/Exempt-Organizations-Select-Check

Brought to you by:

Manchester Office of Emergency Management

For additional information about safe online shopping, please visit the following sites:

US-CERTwww.us-cert.gov/cas/tips/ST07-001.html

The information provided in this security tips article is intended to increase thesecurity awareness of an organization’s end users and to help them behave ina more secure manner within their organization. While some of the tips mayrelate to maintaining a home computer, the increased awareness is intended to help improve the organization’s overall cyber security posture. This is especiallycritical if members/employees access their organization’s network from their homecomputer. Organizations have permission and are encouraged to brand and redistribute this article in whole for educational, non-commercial purposes.

January/February, 201411

Continued from page #10

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January/February, 201412

The Field Trip14 December 2012

Please don’t cry, we’re okay.We went on a field trip today.

A secret place where there’s fun to be had.And the principal’s with us, so we won’t be bad.

It’s full of toys and rainbow slides.Cotton candy and high cloud rides.

A funny zoo full of different things.I even saw a man with wings.

We’re not alone so don’t you fear.We’re chaperoned by Jesus here.

It’s really nice so I think I’ll stay.And hold your spot til your field trip day.

I know Christmas is here and there’s toys to be given.So please tell Santa that I’m here in heaven.

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Page 14: Manchester, Connecticut CERT operates under the direction ...cert.townofmanchester.org/NewCert/assets/File/Air Waves Jan_Feb 2… · CERT. operates under the direction of the Town

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