managment plan 2011/12 - carrathool shire · 100% hr : annual performance reviews undertaken and...

MANAGMENT PLAN 2011/12 –

REVIEW OF PROGRAM ACTIVITIES FOR 4th

QUARTER OF 2011/12

GENERAL MANAGER

Program Activity: Good Governance

The purpose of this activity is to provide the resources to ensure that councillors are able to perform their duties in accordance with the Local Government Act and related legislation. The desired outcome of this activity is quality decision making and policy formulation. Activity 1 – To ensure Council operates under good governance principles

Actions Measurement Qtr Revised Qtr

% Comp/ No Officer

Lobby State and Federal Governments for better community outcomes

Number of submissions 1-4

8

GM

Representations and motions submitted through RAMROC and LGSA Divisional forums

1-4

4 GM

COMMENT: Four RAMROC meetings held and attended by Council representative. “F” Division and Western Division Council of NSW meetings were also held during the 3rd Quarter & Shires Association Conference during 4th Quarter

Activity 2 – To develop Council’s strategic planning focus


% Comp / No Officer

Conduct Strategic Planning Workshops

Development and adoption of Council’s Integrated Planning and Reporting (IP&R) Plan.

1-2

100% CDO

Number of Strategic Planning workshops conducted 1

6 CDO

COMMENT: Suite of Plans complete and submitted to the DLG 30 June 2012

Activity 3 – To engage the community


% Comp / No Officer

Maintain good relations with the community, business and government bodies

Functional & up to date information provided on website

2 100% CDO

Review Ward Boundary Requirements

Ward boundaries comply with less than 10% elector variance requirement

1 100% MOD

COMMENT: Report on Ward Boundary requirements for September 2012 elections has already been presented to Council

Program Activity: Risk and Corporate Support

The purpose of this activity is to ensure that the organisation performs to the highest standards and in accordance with the expectations of its stakeholders, and includes the main administrative and financial support services in the achievement of Council’s activities. The desired outcomes of this activity include efficient and effective staff performing support services, processes and systems audited regularly, organisational risk identified and addressed within resource limitations and an increase in overall organisational productivity. Activity 1 – To reduce Council’s risk exposure


% Comp / No Officer

Continue to develop a risk register of all organisational risks

The extent of risk identification 1-4 50% Risk Officer

OHS Consultation Number of OHS Committee Meetings held 1-4 100% Risk

Officer

Improvement in OHS & Risk Management processes

No plant assessments signed off 1-4 100% Risk

Officer Develop and implement a pro-active inspection schedule for all Council facilities

1-4 75% Risk Officer

% compliance with OHS & Public Liability audits 1-4 80% Risk

Officer % of risk assessments & safe work method statements completed by Departments

1-4 75% Risk Officer

Departmental Action plans developed and monitored 1-4 50% Risk

Officer

COMMENT:

Revision of Risk Management Plan register programmed. Inspection schedule – quarterly. PL self-audit and verification process has been replaced by the continuous improvement pathway (CIP). WHS Departmental Plans under revision to reflect new legislation

Activity 2 – To further develop performance systems and improve overall productivity


% Comp / No Officer

Conduct internal audits on a regular basis

Number of audits conducted 1-4 8 GM

Review the Internal Audit & Continuous Improvement Strategy Plan

Completion of review by 30/06/12 4 100% GM

Review Council Salary System

Report to Consultative Committee on strengths & weaknesses of current system

4 10% See comment below

GM

COMMENT: Review of Salary System is planned to be conducted with Consultant during 2012/13. Review has commenced and report went to Consultative Committee Meeting June 2012.

Activity 3 – To review and enhance Council’s strategic planning and consultation processes


% Comp / No Officer

Conduct community planning sessions in each town and village

Planning sessions implemented and number of sessions 1 100%

6 held GM

COMMENT: Two focus meetings held as well as 4 general purpose meetings in villages.

Program Activity: Risk and Corporate Support (Continued)

Activity 4 – To provide well trained and competent staff


% Comp / No Officer

Implement the 2011/12 Training Plan for the Organisation

Program funded and completed 1 2 50% HR

Conduct a climate survey to assess staff needs and issues

Climate survey conducted 2 2 50% HR

Review the Human Resources and EEO Strategy Program

Review completed. 1 2 100% HR Traineeship/cadet program implemented 1 2 50% HR

Number of Consultative Committee meetings held 1 2 100% HR

Annual performance reviews undertaken and effective

All reviews completed and actioned 2-3 2 100% HR

COMMENT: Proposed to conduct a ‘snapshot’ or mini survey in July at annual staff meeting and conduct a comprehensive survey at the end of 2012.Snapshot survey conducted at annual staff meeting. Findings to be collated.

Activity 5 – To provide adequate support systems


% Comp / No Officer

Develop and implement a human resources database

Human Resources Management System developed including HR policy manual, induction manual and database

1 2 50% HR / Risk Officer

Develop Council’s Business Continuity Plan

Plan developed and tested for offices, library and depots 3 2 10% HR / Risk

Officer

COMMENT:

Policy and Induction manual completed. Using EasyOHS as a HR database – still to be fully implemented. Statewide Mutual will assist to review draft BCP, make amendments and implement in 2012.

Activity 6 – To enhance the relationship between Council and customers


% Comp / No Officer

Media releases and Council newsletters promote positive image of Council

No of media releases issued on key issues 1-4 100% GM

COMMENT: Positive relationship continued with media including radio and TV interviews. Monthly Council Corner produced and distributed to residents.

Program Activity: Economic Development Tourism and Business Undertakings

The purpose of this activity is to create a place that people not only wish to live and work in but will also be a place that people wish to visit. This will require in part that the Shire encourages tourism and economic development by actively promoting the regions attributes. The desired outcome of this activity is increased economic activity, greater tourism numbers and the efficient maintenance of a number of business undertakings. Activity 1 – To explore economic opportunities for the Shire


% Comp / No Officer

Actively promote the sale of Council land

Articles in Council Corner p.a. Newspaper advertisements p.a.

1-4 100% CDO

Participate in the “C Change” program

Level of interest in the area as a result of the program 1-4 100% CDO

COMMENT: During 4rd Quarter of 2011/12, 15 enquiries were made regarding the “C” Change program largely driven by the Sydney Country and Regional Living Expo and the Victorian Regional Living Expo

Activity 2 – To stimulate increase visitations and other tourism activity in the Shire


% Comp / No Officer

Promote the benefits of the Shire at regional shows

Number of shows attended and/or material provided 1-4 100%

2 shows CDO

Produce relevant tourism information for use internally and externally

Development of website information. Amount of promotional material

1-4 100% CDO

Implement the Shire’s Tourism Strategy

Number of initiatives pursued 1-4 100% CDO

COMMENT: Material was provided for 2 shows although no physical presence due to other commitments. Work is ongoing with the website and facebook presence.

Activity 3 – To support communities and their events


% Comp / No Officer

Administer the 2011/12 Shire Community Grant Scheme

Scheme maintained and the number of worthwhile projects pursued

1-3 100% CDO

Identify and disseminate grant information to relevant community groups

Number of successful grant applications 1-4 100% CDO

COMMENT: All projects funded under the 2011/12 Community Grant Scheme acquitted

Program Activity: Community Services & Access The purpose of this activity is to promote access to a range of services, programs and facilities across the Shire and to assist in the cohesive development of cohesive communities. The desired outcome of this activity is increased capacity building, better coordinated and supported community activities and delivery of activities for the elderly and youth. Activity 1 – To provide services to youth


% Comp / No Officer

Organise Youth Week 2012 Number attending 4 100% CDO

COMMENT: 20 youth attended the Totem Skate School event on April 19 at the new skate park in Hillston.

MANAGER ORGANISATION DEVELOPMENT Program Activity: Good Governance The purpose of this activity is to provide the resources to ensure that Councillors are able to perform their duties in accordance with the Local Government Act and related legislation. The desired outcome of this activity is quality decision making and policy formulation. Activity 1 – To ensure Council operates under good governance principles


% Comp / No Officer

Provision of accurate and timely business papers, minutes, and relevant information

Accurate documentation provided within required timeframes

1-4 100% MOD

Accurate documentation provided within required timeframes

Training conducted in accordance with Councillor professional development program

1-4 100% MOD

Monitor the health of governance functions

% compliance with the Department of Local Government's Best Practice Review Program

1 3-4 50% MOD

COMMENT: Emphasis on Councillor training for new Council next financial year Assessment of compliance with Best Practice Review Program 3 and 4 quarters

Activity 2 – To develop Council’s strategic planning focus


% Comp / No Officer

Review all Council policies

Policy review program implemented 1-4 20% MOD

COMMENT: Governance policies reviewed to meet statutory guidelines but policy register to be reviewed over remainder of the year

Activity 3 – To engage the community


% Comp / No Officer

Maintain good relations with the community, business and government bodies

Number of newsletters issued

Number of complaints received

1-4

100% 0

MOD

COMMENT: Comments from 2011 community survey indicate Council Corner is worthwhile

Activity 4 – To review and enhance Council’s strategic planning and consultation processes


% Comp / No Officer

Conduct community surveys on Council services and other matters

Survey issued & % responses addressed 1 3 100% MOD

COMMENT: Community consultation meetings held and water/sewer survey issued

Program Activity: Good Governance (Continued) Activity 5 – To provide adequate support systems


% Comp / No Officer

Develop the new electronic document management system (EDRMS) to meet digital recordkeeping requirements

EDRMS System fully implemented 1-4 80% MOD

Records Management Program revised and updated

1 4 20% MOD

Staff trained in new system requirements 1-4 70% MOD

COMMENT: New system operational but further development required

DIRECTOR WORKS Program Activity: Engineering Services The purpose of this activity is to provide a range of engineering services to complement the wide range of functions in the areas of water, waste, construction and amenity services. The desired outcomes of this activity include efficient and effective staff performing engineering services. Activity 1 – To enhance engineering skill levels


% Comp / No Officer

Develop in-house skill levels and engage external assistance as required

Provision of reliable engineering input to design and projects in a timely manner

2 100% DW

COMMENT:

Resource sharing agreement with GCC in place for water &sewer, GIS Projects & Design Officer completed RTA Traffic Management Trainee completing Dip. Civil Eng Design (Year 2) External assistance retained as necessary

Activity 2 – To provide sound engineering technical and administrative support services


% Comp / No Officer

Enhance computer based mapping capability

Production of high quality and accurate maps, plans and support documents

2 40% DW

COMMENT: In-house training of new staff on MapInfo commenced – formal training required Resource sharing agreement with GCC entered for GIS capacity building Receiving external consulting assistance on GIS use for Asset Management

Activity 3 – To provide interface with Government Departments, external funding bodies and other entities in relation to provision of infrastructure and services


% Comp / No Officer

Develop and submit grant applications, funding submissions and lobbying to attract project funding or services to support local initiatives

Number of submissions made

Number and value of grants received

2 0

1 $5000

DW

COMMENT: The Department of Families, Housing, Community Services and Indigenous Affairs (FaHCSIA) 2011/12 Volunteer Grants Scheme: Local Emergency Management Committee (LEMC) $5000 grant approved.

Program Activity: Public Order and Safety - Emergency Services The purpose of this activity is to support the activities of the fire brigades, State Emergency Services and general issues of public order to ensure that communities are safe. The desired outcome of this activity is a safer community. Activity 1 – To maintain a strong relationship with the Rural Fire Service


% Comp / No Officer

Provide facilities to assist in the training of volunteers

Venues provided 1-4 50% DW

Provide administrative support to the RFS

Support continuous and effective 1-4 50% DW

Develop submissions to annual Bush Fire Mitigation Funding program

Applications made 2 0 DW

COMMENT:

RFS training venues provided on request – Goolgowi landfill used for village fire-training & Goolgowi Community Hall. Administrative support provided in accordance with Service Agreement. BFMF submissions developed in consultation with RFS – Goolgowi SFAL, Merriwagga SAPZ & Hillston Common & By-pass grading.

Activity 2 – Construction of new joint SES/RFS building at Hillston, and new brigade station at Willanthery


% Comp / No Officer

Build new joint SES/RFS building - Hillston

Completion within 6 months of tendering 2 4 60% DW

Build Fire Brigade Station -. Willanthery (Transportable Building)

Completion within 6 months of tendering 2 4 20% DW

COMMENT: SES component project managed and completed in 2010/11. RFS plans complete. RFS plans for Brigade Station at Willanthery yet to be submitted to Council.

Activity 3 – To provide support to the State Emergency Services


% Comp / No Officer

Maintain contact with SES local Controllers and support staff member SES activities

Relationship with SES maintained and staff supported in SES involvement

1 1 - 4 50% DW

COMMENT: Regular communication and effective relationships maintained. LEMC meetings convened as scheduled and generally well-attended. Council Policy on Emergency Services Leave for Staff under development.

Program Activity: Public Order and Safety - Emergency Services (Continued) Activity 4- To participate & facilitate emergency management initiatives


% Comp / No Officer

Conduct Local Emergency Management Committee meetings (three per year)

Meetings held 1

2 of 3 DW

Attend District Emergency Management Committee meetings (three per year)

Meetings attended 1

3 of 3 DW

Undertake local projects and emergency plan developments and co-ordinated by District Emergency Officer

Number of emergency projects and initiatives completed

1

1 DW

COMMENT: Hillston EOC exercise held Addressed outcomes of Neighbourhood Safer Places audit Liaised with Griffith & Hay Councils regarding evacuation assembly areas

Activity 5- To provide necessary support infrastructure


% Comp / No Officer

Continue hydrant replacement program in townships to improve fire fighting

Number of hydrants replaced 1 16 DW

Implement Rural Addressing program

Progress on Rural Addressing program 1 1 - 4 30% DW

COMMENT: Hydrant replacements proceeding within budget provided Rural Addressing program further delayed due to flood damage. Only signs to be installed.

Program Activity: Water Services & Flood Mitigation The purpose of this activity is to provide potable water supplies to Hillston, Carrathool, Goolgowi and Merriwagga and to provide effective raw water supplies to Rankins Springs and rural schemes. The desired outcome of this activity is potable and raw water supplies to towns and villages within required environmental and health standards. Activity 1 – To provide the necessary infrastructure to mitigate the effects of flooding


% Comp / No Officer

Continue to implement the Floodplain Risk Management Plan

Applications submitted 1

100% DW

Conduct Urban Floodplain Management Committee to oversee implementation

Number of meetings held 2

2 DW

Complete Lachlan Street investigation and undertake strengthening as needed, subject to receiving grant funding

Lachlan Street works completed 1

60% DW

One Committee meeting held Quarter 2 to consider draft Levee Concept Design reports. Second meeting held to formalise final design. REF complete.

Activity 2 – To implement best practice water guidelines


% Comp / No Officer

Continue transition to best practice water pricing user pays

% of schemes on full cost recovery 1 4

Approx 50% of urban customers

DW

Develop Drought and Demand Management Plans

Plans adopted by Council 1 100% DW

Information developed for Community consultations (three sessions) held regarding new water charging arrangements.

Activity 3 – To develop sustainable water & sewer charges


% Comp / No Officer

Consult with the community and develop staged restructuring of water charges to ensure financial viability of schemes

Community consultations held

New charging regime developed as part of Council’s long term financial plan

1 3 100% DW

Monitor and revise as necessary Drought and Demand Management Plans

Plans adopted by Council 1-3 100% DW

Community consultations held during January 2012. Council has adopted Drought & Demand Management Plans

Program Activity: Water Services & Flood Mitigation (Continued) Activity4 – To provide a secure and reliable flow of water to communities


% Comp / No Officer

Conduct and implement Rankins Springs Groundwater investigation

Number of test bores dug New bore completed

1 2

1 (100%) 100%%

DW

Enhance Asset Management practices across the networks

Completion of comprehensive Asset Management Plan

1 4 25% DW

Construct new bore 5 for Hillston Bore integrated into system 1 3 95% DW

Consult with community regarding major capital works for the next 10 years

Community consultations held

Works specification and contract documentation prepared

1 3 Nil Multiple

DW

New bore Rankins Springs completed on schedule & budget December 2011 New bore Hillston completed December 2011 but requires further development. Asset registers under review in advance of Asset Management Plans Community consultations held during for January 2012 Capital works specified and procured progressively throughout the year

Activity 5 – Melbergen & Rankins Springs Water Supply


% Comp / No Officer

Call for tenders and replace 3.8 kms of mains supply pipes in Melbergen and 6.6km in Rankins Springs

% of works completed

1-3 4 10% DW

Planned work now re-scheduled for 2012/13

Program Activity: Sewerage Services The purpose of this activity is to provide sewerage services to Hillston, Goolgowi and Rankins Springs. The desired outcome of this activity is a sewerage service provided to customers that meets the service, public health and environmental expectations of the community. Activity 1 – To provide sewerage disposal systems in Hillston, Goolgowi and Rankins Springs


% Comp / No Officer

Reduce OH&S and environmental risks associated with operating the systems

Works completed and risk level reduced 1 1 - 4 90% Risk

Officer/DW

Refurbish sludge lagoon Hillston Works completed 1 2 100% Risk

Officer/DW Upgrade switchboards in Hillston and Goolgowi

Works completed 1 2 100% Risk Officer/DW

Safety barrier erected at Hillston STP Sludge lagoon de-watering in progress – delayed by rain All switch-boards in Hillston upgraded and one pending in Goolgowi SWMS under review Quarter 1.

Activity 2 – To improve efficiency of sewer operation


% Comp / No Officer

Consult with community regarding major capital works for the next 10 years

Community consultations held Works specification and contract documentation prepared

1-3 100% DW

Community consultations were held in January 2012. Draft Operational Plan for 2012/13 presented to Council in May 2012 Works re-scheduled for 2012/13

Activity 3 – To provide interface with Government Departments, external funding bodies and other entities in relation to provision of infrastructure and services


% Comp / No Officer

Respond to Federal and State programs such as telecommunications roll-out and local or regional capacity building programs

Number of responses, correspondence 2 6 DW

Five submissions to Federal Minister, DCBDE, and Federal member regarding Hillston Digital Switch-over – four adverse responses received. Subsequent favourable response to Hillston Retransmitter upgrade.

Two submissions to State Roads Minister & RTA regarding intersection treatment at Kidman Way & Springs Road Hillston. Favourable response received from Minister. Liaison with Graincorp re future strategies for grain movement – to be reported to Council.

DIRECTOR PLANNING AND ENVIRONMENT Program Activity: Environmental Management & Health Services The purpose of this activity is to manage the natural environment and to enhance community wellbeing by providing a range of public health programs. This activity also includes the noxious plants and pest control program. The desired outcome of this activity is a good quality of life. Activity 1 – To promote a high standard of public health and environmental responsibility


% Comp / No Officer

Inspect premises to ensure compliance with the Public Health Act 1991 and Food Act 2003

Number of inspections in the year.

Number of substantiated complaints concerning food premises

1-4 1-4 50% DPE

Participate in Cancer Community Partnership Program To help lower the impact of cancer in the community

Attendance at bi-annual meetings

No of promotional releases 1-4 1-4 0% DPE

Absence of staff/staff unavailable to meet targets.

Activity 2 – To maintain an environmental management strategy


% Comp / No Officer

Contribute to a Regional State of Environment Report

Regional Plan prepared by statutory guidelines 3 1

2012/13 20% DPE

Due for completion September 2012.

Activity 3 – To maintain a noxious plants and pest control program


% Comp / No Officer

Conduct an education program for farmers

Education ongoing, field days and field trips organised 1 1 100% DPE

Council to endorse Noxious Weeds Management Plans and Shire Wide Management Plan

Plans produced and authorised by Council 1 4 80% DPE

One Field day. Ongoing education program. Noxious Weeds Management Plan drafted shire-wide.

Activity 4 – Computer aided mapping of weed infestations


% Comp / No Officer

Mapping of known infestations of weeds undertaken to DPI requirements

All known weed infestations mapped and stored on appropriate software

1-3 1-3 80% DPE

Mapping in progress. Did not achieve 100% due to the HBS resignation and lack of mapping skills.

Program Activity: Environmental Management & Health Services (Continued) Activity 5 – To maintain animal control over the Shire within resource limitations


% Comp / No Officer

Carry out regular surveillance of each town and village

No. of unregistered dogs and cats

No. of complaints received 1-4 1-4 100% DPE

Ongoing program.

Program Activity: Planning & Building Services The purpose of this activity is to provide assessment and processing of development applications and constructions certificates, provision of plumbing and drainage permits for all development carried in the Shire, planning services and the provision of basic public amenities. The desired outcome of this activity is that development in the Shire meets the required standards and fulfils its statutory obligations within the context of providing sensible and practical solutions for proposed developments and the provision of appropriate public facilities. Activity 1 – To provide planning services to complement the development approval process


% Comp / No Officer

Finalise the develop of the Shire’s Local Environmental Plan (LEP)

LEP fully implemented by December 2011 1-2 4 100% DPE

Process development applications, constructions certificates etc within statutory requirements and timelines

95% compliance 1-4 1-4 100% DPE

Draft LEP with Dept of Planning & Infrastructure. DA’s met statutory requirements.

Activity 2 – To maintain council dwellings to an appropriate standard


% Comp / No Officer

Implement the maintenance program for all council dwellings

Maintenance program carried out within budget 1-4 1-4 100% DPE

12 month program.

Activity 3 – To provide an operate cemetery operation


% Comp / No Officer

Cemeteries administered in accordance with relevant legislation

Burial records maintained and checked on a quarterly basis 1-4 1-4 100% DPE

Ongoing process.

Activity 4 – To maintain the health and Safety of Residential Areas


% Comp / No Officer

Overgrown properties and properties with accumulations of rubbish

Complaints responded to within 14 days and appropriate action commenced

1-4 1-4 100% DPE

Derelict buildings addressed

Action under the EP&A act commenced 1-4 1-4 75% DPE

Nil complaints. Matters relating to derelict buildings are unresolved due to an ongoing compliance action in Rankins Springs

Program Activity: Recreation The purpose of this activity is to provide a range of community facilities including the Hillston Swimming Pool, Goolgowi Swimming Pool, sporting grounds, and parks and gardens. The desired outcome of this activity is well run facilities that conform with quality standards and expectations of the community. Activity 1 – To provide shaded areas in Parks within the Shire

Actions Measurement Qtr Revised Qtr % Comp /

No Officer

Provision of shade structures and tree planting in parks and gardens within the Shire

Number of recreation areas provided with shaded areas 1-4 1-4 0% DPE

No grant funding provided during 3rd Quarter

MANAGER ROADS AND BRIDGES Program Activity: Engineering Services The purpose of this activity is to provide a range of engineering services to complement the wide range of functions in the areas of water, waste, construction and amenity services. The desired outcomes of this activity include efficient and effective staff performing engineering services. Activity 1 – To administer contracts efficiently


% Comp / No Officer

Provide contract services to RTA for State roads

Satisfactory audit of RMCC contract 1-4 0% MRB

Use contract services for bitumen surfacing and quarry operations

Administer contracts in accordance with documents 1-4 4 100% MRB

Use contract services for crushing & blasting at Quarries

Administer contracts in accordance with documents 1-4 4 100% MRB

COMMENTS: RMS has not conducted audit this year. Contracts are operating efficiently.



% Comp / No Officer

Complete statutory returns for water, roads, construction & engineering

Number of returns submitted 1-4

4 9 for

Roads MRB

Conduct Local Traffic Committee meeting with NSW Police and RTA

Number of traffic and safety improvements

Number of compliments and complaints

1-4

4 4 MRB

COMMENTS: Returns and meetings are conducted as required. Nil complaints.

Program Activity: Transport - Road Infrastructure The purpose of this activity is to provide a state, regional and local network of assets such as roads, kerbs and gutters, flood controls, street trees, bus shelters etc. The desired outcome of this activity is a level of service that is delivered based on safety, amenity, practicability, risk and affordability. Activity 1 – To maintain state, regional, and local roads in a safe and trafficable condition


% Comp / No Officer

Local and Regional roads maintained in accordance with program

% works carried out in accordance with program 1-4 100% MRB

Works carried out in accordance with the Road Maintenance Council Contract (RMCC)

% works carried out in accordance with contract 1-4 100% MRB

COMMENTS: Roads are being maintained within budget.

Activity 2 – To review all RTA systems to ensure high level of compliance


% Comp / No Officer

Conduct annual internal audit of quality, OH&S and environmental systems

Audits completed

Systems compliance improved 3 4 65% MRB

COMMENTS: Most RMCC Management Plans have been revised. OHS Plan has been started and will be completed in 2012/13.

Activity 3 – To administer R2R program efficiently)


% Comp / No Officer

Works carried out on R2R Programs

% works carried out on R2R Program

1-4 4 100% MRB

COMMENTS:

One project has been deferred to next financial year. Annual report to be completed.

Program Activity: Transport - Other Infrastructure The purpose of this activity is to provide other transport infrastructure such as aerodromes in Hillston and Goolgowi, and infrastructure such as footpaths. The desired outcome of this activity is a level of service that is delivered based on safety, amenity, practicability, risk and affordability. Activity 1 – Works in Hillston


% Comp / No Officer

Maintain/construct kerb and gutter, reconstruct shoulder and reseal McGregor & Regent Streets

% of works completed 1-4 4 100% MRB

COMMENTS: Work in Hillston is complete for 2011/12.

Activity 2 – Works in Village


% Comp / No Officer

Maintain/construct kerb and gutter, reconstruct shoulder in the Villages as identified

% of works completed 3 4 100% MRB

COMMENTS: This work is complete for 2011/12.

Activity 3 – Stormwater Drainage


% Comp / No Officer

Development of Shire Wide Plan and commencement of works Stage 1 Works for 2011/12

% of works completed 2 4 100% MRB

COMMENTS: Flood damage work major priority during 4th Quarter and will be during 2012/13.

MANAGER FLEET AND TOWN SERVICES Program Activity: Engineering Services The purpose of this activity is to provide a range of engineering services to complement the wide range of functions in the areas of water, waste, construction and amenity services. The desired outcomes of this activity include efficient and effective staff performing engineering services. Activity 1 – Plant traded-in and replaced in accordance with Budget Estimate


% Comp / No Officer

Review plant and fleet requirements prior to purchase in accordance with the budget

The number of plant items replaced within budget estimates

1-4 1-4 100% MFTS

COMMENT: $150,000 under Budget Estimate



% Comp / No Officer

Ensure procurement of goods and materials achieved to provide best value for money

Procurement decisions meet Council Procurement & Tendering policy

1-4 1-4 100% MFTS

COMMENTS: Current practice is to receive at least three quotations.

Program Activity: Public Amenities & Waste Management The purpose of this activity is to provide essential community facilities and amenities such as cemeteries, public conveniences, aerodromes, managed waste facilities and stormwater drainage. The desired outcome of this activity is clean and environmentally conforming amenities and the management of waste within environmental standards that meet community needs. Activity 1 – To provide public conveniences in Hillston, Goolgowi, Merriwagga, Rankins Springs and Carrathool


% Comp / No Officer

Maintain public amenities in accordance with programmed maintenance meeting with health and environmental standards

Number of complements and substantiated complaints 1-4 1-4 100% MFTS

COMMENT: Some minor complaints but acted upon immediately.

Activity 2 – To provide a domestic garbage service and waste disposal sites in the Shire


% Comp / No Officer

Maintain a weekly domestic garbage service for Hillston, Merriwagga and Goolgowi

Number of missed bins 1-4 1-4 100% MFTS

Implement Councils mandate to convert Merriwagga, Goolgowi, Rankins Springs and Carrathool to transfer station and facilitate a change of users behaviour to the new method of waste disposal

Supervision of Goolgowi landfill and restricted opening times leading to better compliance with relevant legislation

1-4 1-4 100% MFTS

COMMENT:

Activity 3 – To provide effective stormwater management and drainage systems in urban areas


% Comp / No Officer

Conduct investigations, design and costing for needed urban stormwater drainage upgrades

Progressive improvements to urban stormwater drainage network and reduced incidence of local flooding

Number of compliments and complaints received

1-4 3-4 50% MFTS

COMMENTS:

Program Activity: Public Amenities & Waste Management (continued) Activity 4 – To provide and operate well managed cemeteries


% Comp / No Officer

Cemeteries operated effectively and maintained to high standard

Number of compliments and complaints received 1-4 1-4 100% MFTS

COMMENT:

Program Activity: Recreation The purpose of this activity is to provide a range of community facilities including the Hillston Swimming Pool, Goolgowi Swimming Pool, sporting grounds, parks and gardens The desired outcome of this activity is well run facilities that conform with quality standards and expectations of the community. Activity 1 – To provide neat and tidy parks and gardens in each town and village


% Comp / No Officer

Maintain and improve Parks and Gardens to meet community needs

Number of compliments and substantiated complaints

Number of parks and gardens improvement projects completed

1-4 100% MFTS

Provide relevant and well maintained playground or other recreation equipment

Routine playground inspections carried out 1-4 100% MFTS

COMMENTS:

Activity 2 – To maintain swimming pools in Hillston and Goolgowi


% Comp / No

Officer

Maintain financial assistance in the provision of lifeguard training for swimming pool attendants

Number of persons trained 3 4 100% DPE

Water quality maintained to meet required standard

Days pools unavailable 3 4 75% DPE

Monitor pool patronage

Number of active swimmers per annum 3 4 100% DPE

COMMENTS: One person trained for the 2011/12 summer period. Four days Goolgowi pool closed (water contamination) Two days Hillston pool closed (activities)

Activity 4 – To provide well maintained urban streetscape


% Comp / No

Officer

Provide attractive and well-maintained street landscaping and plantings in urban areas

Number of compliments and complaints received

1-4 100% MFTS

Develop and enhance existing urban street landscaping over time subject to funding

Number of street improvements 1-4 75% MFTS

COMMENTS:

As per Budget forecast

Program Activity: Transport - Other Infrastructure The purpose of this activity is to provide other transport infrastructure such as aerodromes in Hillston and Goolgowi, and infrastructure such as footpaths. The desired outcome of this activity is a level of service that is delivered based on safety, amenity, practicability, risk and affordability. Activity 1 – To maintain safe and effective footpaths


% Comp / No Officer

Conduct regular surveillance on footpaths in accordance with operational policies

Surveillances carried out 1-4 100% MFTS

COMMENT: Periodic inspections as required

Activity 2 – To provide useable airports in Goolgowi and Hillston


% Comp / No Officer

Carry out necessary safety and maintenance check on aerodromes

Checks carried out 1-4 100% MFTS

COMMENTS: Regular inspections carried out & documented

Activity 3 – Hillston Depot


% Comp / No Officer

Ensure arrangements for EPA compliance and OH&S are met

% of works completed 1-4 100% MFTS

COMMENTS:

Activity 4 – Goolgowi Depot


% Comp / No Officer

Ensure arrangements for EPA compliance and OH&S are met

% of works completed 1-4 100% MFTS

COMMENTS:

DIRECTOR CORPORATE SERVICES Program Activity: Risk and Corporate Support The purpose of this activity is to ensure that the organisation performs to the highest standards and in accordance with the expectations of its stakeholders, and includes the main administrative and financial support services in the achievement of Council’s activities. The desired outcomes of this activity include efficient and effective staff performing support services, processes and systems audited regularly, organisational risk identified and addressed within resource limitations and an increase in overall organisational productivity. Activity 1 – To reduce Council’s risk exposure


% Comp / No Officer

Ensure cost effective management of insurances

Insurance cover in place for all Council risks 1 100% DCS

COMMENTS: All relevant insurance policies have been renewed for 2011/12

Program Activity: Community Services & Access The purpose of this activity is to promote access to a range of services, programs and facilities across the Shire and to assist in the cohesive development of cohesive communities. The desired outcome of this activity is increased capacity building, better coordinated and supported community activities and delivery of activities for the elderly and youth. Activity 1 – Provide various “Community” services to the elderly and others in need in line with funding and other requirements provided by both State and Federal Agencies


% Comp / No Officer

Service Providers Include – HACC – Home Aged Community Care CACP – Community Aged Care Packages CT – Community Transport NRCP – Respite Care MOW – Meals on Wheels

Services provided to satisfaction of clients and various funding bodies

1-4 1-4 75% DPE

COMMENTS: Services maintained during 4th quarter and full year. Five programs were delivered below funding targets for financial year 2011/2012

Activity 2 – Review service with all funding bodies


% Comp / No Officer

Liaise with all funding bodies and seek options to improve and/or consolidate reporting requirements

Satisfactory progress and discussions held 3 4 100% DPE

Following extensive discussions with NSW ADHC and Federal DoHA, the engagement of external providers for CACP and NRCP may occur during 2012/13.

Activity 3 – To provide a range of services to the elderly including HACC services


% Comp / No Officer

Organise Seniors Week 2012 Number attending 3 100% DCS

The Seniors Week trip to Ootha to view the ‘Utes in the Paddock’ outdoor gallery with the Seniors Week Luncheon including special guest Jon Vagg was held.

Program Activity: Cultural Services The purpose of this activity is to continue to provide the community with library facilities including a number of business facilities that would not otherwise be easily available, and the provision of public halls. The desired outcome of this activity is a state of art library with complementary business facilities, up to date public internet facilities at the Library, and Council’s Administration Building during normal operating hours Activity 1 – To provide library facilities and associated services to the community


% Comp / No Officer

Maintain membership of the Western Riverina Community Library

Membership maintained 1 100% DCS

COMMENTS: Membership renewed for 2011/12

Activity 2 – To provide internet access and transaction centre services


% Comp / No Officer

Maintain internet facilities for the public in Hillston and Goolgowi

Number of internet users 1-4 100% DCS

COMMENTS: Facilities maintained during 4th Quarter

Program Activity: Financial Services The purpose of this activity is to provide a viable revenue raising strategy that is fair and equitable to all ratepayers and residents of the Shire. The desired outcome is sufficient revenue sources to maintain operations and service delivery. Activity 1 – To explore alternative revenue sources


% Comp / No Officer

Review the Financial Assistance Grants with a view to maximising return to Council

FAGs application reviewed 2 100% DCS

Review all current revenue sources and explore new sources

Review completed 2 3-4 100% DCS

COMMENTS: Report submitted to Council in relation to FAG. Operational Plan for 2012/13 was presented to May 2012 Council Meeting.

Activity 2 – Revise rating options for future years


% Comp / No Officer

Evaluation of alternate rating structures for future years

To be incorporated in Council’s Long Term Financial Plan, which will be on-going during the first six months of 2011/12

1-3 100% DCS

Continue representations to regional groups and government

Quarterly reports to Council 1-3 100% DCS

COMMENTS:

Water Supply community consultations were held in January 2012. New General Re-Valuations yet to be received. New values to become effective as from July 2013. Operational Plan for 2012/13 adopted by Council on 26 June 2012

Activity 3 – To improve computer system


% Comp / No Officer

Development of new IT consolidation strategy

Quarterly reports to council 1-2 4 100% DCS

COMMENTS: New servers for the main system installed have been installed, plus new compatible equipment, where necessary. New & better back up arrangements now implemented. Work at Hillston District Office completed during June 2012.

Program Activity: Financial Services (Continued) Activity 4 – Revised revenue raising options


% Comp / No Officer

In conjunction with other division managers determine future capital works, including Water Supply and Sewer Services and evaluate through community consultation

To be incorporated in Council’s Long Term Financial Plan, which will be on-going during the first six months of 2011/12

1-3 4 100% DCS

COMMENTS:

The Water Supply community consultations were carried out during January 2012, which included a mail out survey to all water supply customers. Future capital works for the next 10 years (mainly to be funded from loan funds) have been incorporated into Council’s Operational Plan for 2012/13 – it’s Long Term Financial Plan.

managment plan 2011/12 - carrathool shire · 100% hr : annual performance reviews undertaken and...

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