managing the fear curve: real-world tools to help teams ......italy’s covid-19 case history. feb...

21
Managing the Fear Curve: Real-World Tools to Help Teams Deliver in Times of Crisis

Upload: others

Post on 03-Aug-2020

2 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Managing the Fear Curve: Real-World Tools to Help Teams ......Italy’s COVID-19 Case History. Feb 20th. 37 Days. Confirmed Cases: 97,689. Deaths: 10,779. Reported infection rate:

Managing the Fear Curve: Real-World Tools to Help Teams Deliver in Times of Crisis

Page 2: Managing the Fear Curve: Real-World Tools to Help Teams ......Italy’s COVID-19 Case History. Feb 20th. 37 Days. Confirmed Cases: 97,689. Deaths: 10,779. Reported infection rate:

Design-Builders: Managing the Present and Preparing for the Future

Welcome to DBIA’s Webinar Series

Christine WilliamsDBIA Special Projects Manager

We’re in it for your success.

Page 3: Managing the Fear Curve: Real-World Tools to Help Teams ......Italy’s COVID-19 Case History. Feb 20th. 37 Days. Confirmed Cases: 97,689. Deaths: 10,779. Reported infection rate:

Webinar Rules of the Road

We’re in it for your success.

• We will take questions throughout the webinar • Use the Q & A function to post your question

Our presenters are NOT monitoring Chat so please use Q&A

• Webinar slides and the recording will be emailed to attendees• An attendance certificate (for CEUs) will be emailed in a

separate email from the Education Department within a couple of weeks.

Page 4: Managing the Fear Curve: Real-World Tools to Help Teams ......Italy’s COVID-19 Case History. Feb 20th. 37 Days. Confirmed Cases: 97,689. Deaths: 10,779. Reported infection rate:

Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees

DeWayne AblesPioneer IQ

Today’s Presenters

We’re in it for your success.

Keith PratherPioneer IQ

Page 5: Managing the Fear Curve: Real-World Tools to Help Teams ......Italy’s COVID-19 Case History. Feb 20th. 37 Days. Confirmed Cases: 97,689. Deaths: 10,779. Reported infection rate:

Managing the Fear Curve: Real-World Tools toHelp Teams Deliver in Times of Crisis – Part 2

Page 6: Managing the Fear Curve: Real-World Tools to Help Teams ......Italy’s COVID-19 Case History. Feb 20th. 37 Days. Confirmed Cases: 97,689. Deaths: 10,779. Reported infection rate:

Part 1 | 4º of Leadership…..Continued…..

Page 7: Managing the Fear Curve: Real-World Tools to Help Teams ......Italy’s COVID-19 Case History. Feb 20th. 37 Days. Confirmed Cases: 97,689. Deaths: 10,779. Reported infection rate:

Leve

l of F

ear/

Econ

omic

Impa

ct

Projected “Fear” Timeline

High

Fea

r / H

igh

Impa

ctN

orm

alize

dProjected “Fear” Curve

A Framework to help you estimate the timing of your market

Page 8: Managing the Fear Curve: Real-World Tools to Help Teams ......Italy’s COVID-19 Case History. Feb 20th. 37 Days. Confirmed Cases: 97,689. Deaths: 10,779. Reported infection rate:

China’s COVID-19 Case History

Improved Testing

Jan 21st Feb 17th27 Days

Confirmed Cases: 82,198Deaths: 3,308Reported infection rate: .006%Suspected infection rate: .059%Mortality rate: 4.0%

(Suspected infection rate 10x worse)

Global Confirmed Cases: 745,308Global Deaths: 35,307Global Mortality rate: 4.7%Common Flu Mortality rate: @.1%

Daily Cases

Source: John’s Hopkins; https://gisanddata.maps.arcgis.com/apps/opsdashboard/index.html#/bda7594740fd40299423467b48e9ecf6

Page 9: Managing the Fear Curve: Real-World Tools to Help Teams ......Italy’s COVID-19 Case History. Feb 20th. 37 Days. Confirmed Cases: 97,689. Deaths: 10,779. Reported infection rate:

Germany’s COVID-19 Case History

Jan 26th Feb 25th30 Days

Confirmed Cases: 63,929Deaths: 560Reported infection rate: .077%Suspected infection rate: .772%Mortality rate: .9%

(Suspected infection rate 10x worse)

Mar 28th+

Contained

32 Days+

Global Confirmed Cases: 745,308Global Deaths: 35,307Global Mortality rate: 4.7%Common Flu Mortality rate: @.1%

Daily Cases

Source: John’s Hopkins; https://gisanddata.maps.arcgis.com/apps/opsdashboard/index.html#/bda7594740fd40299423467b48e9ecf6

Page 10: Managing the Fear Curve: Real-World Tools to Help Teams ......Italy’s COVID-19 Case History. Feb 20th. 37 Days. Confirmed Cases: 97,689. Deaths: 10,779. Reported infection rate:

Italy’s COVID-19 Case History

Feb 20th 37 Days

Confirmed Cases: 97,689Deaths: 10,779Reported infection rate: .162%Suspected infection rate: 1.615%Mortality rate: 11.0%

(Suspected infection rate 10x worse)

Mar 28th+

Improved Testing

Hints of Flattening

Global Confirmed Cases: 745,308Global Deaths: 35,307Global Mortality rate: 4.7%Common Flu Mortality rate: @.1%

Daily Cases

Source: John’s Hopkins; https://gisanddata.maps.arcgis.com/apps/opsdashboard/index.html#/bda7594740fd40299423467b48e9ecf6

Page 11: Managing the Fear Curve: Real-World Tools to Help Teams ......Italy’s COVID-19 Case History. Feb 20th. 37 Days. Confirmed Cases: 97,689. Deaths: 10,779. Reported infection rate:

United State’s COVID-19 Case History

Improved Testing

Feb 23rd Mar 28th +34 Days+

Confirmed Cases: 144,672Deaths: 2,575Reported infection rate: .044%Suspected infection rate: .442%Mortality rate: 1.8%

(Suspected infection rate 10x worse)

Global Confirmed Cases: 745,308Global Deaths: 35,307Global Mortality rate: 4.7%Common Flu Mortality rate: @.1%

Additional Mortality Rate Comparisons:South Korea: 1.64%UK: 6.29%France: 6.41%Spain: 8.62%Canada: 1.03%Mexico: 2.01%

Daily Cases

Source: John’s Hopkins; https://gisanddata.maps.arcgis.com/apps/opsdashboard/index.html#/bda7594740fd40299423467b48e9ecf6

Page 12: Managing the Fear Curve: Real-World Tools to Help Teams ......Italy’s COVID-19 Case History. Feb 20th. 37 Days. Confirmed Cases: 97,689. Deaths: 10,779. Reported infection rate:

April 1st

April 13th

April 20th

May 1st

Leve

l of F

ear/

Econ

omic

Impa

ct

*In-Market Testing of Various Therapeutic drugs.

Projected “Fear” Timeline

Typical market swoon as drugs are slower than market expectations to get produced

and distributed.

High

Fea

r / H

igh

Impa

ctN

orm

alize

d

May 15th

End of CDC’s Order banning gatherings of

50 or more.

Additional proof that therapeutics are working, the virus has some

temperature sensitivity, or containment efforts are working.

March 19th

X

XIncreased testing capacity creates surge in infectious case visibility.

June 30th

* Many different therapeutics are being tested in-market. We don’t have scientific proof that any of them work yet, but some are showing promising results in small sample utilization. Many of the drugs are already authorized for use in fighting Coronavirus. The breakthrough identified here is a result of confirmation that a therapeutic is showing positive results.

Crisis Peaks.

“Second Inning”

Longer term economic “unwinding” keeps fear higher than December

2019 levels.

Feb 14th

Note: the CDC ending of the order was not arbitrary. It was based on scientific factors, foreign models, and historical understanding.

Jan 11th

“Third Inning” X

27th

“Fourth Inning”

“Ninth Inning”

“Seventh Inning”

Page 13: Managing the Fear Curve: Real-World Tools to Help Teams ......Italy’s COVID-19 Case History. Feb 20th. 37 Days. Confirmed Cases: 97,689. Deaths: 10,779. Reported infection rate:

Leve

l of F

ear/

Econ

omic

Impa

ct

Innovation and Recovery Plan

High

Fea

r / H

igh

Impa

ctN

orm

alize

d

DEPLOYDISCOVER DEVELOP DEFINE

Page 14: Managing the Fear Curve: Real-World Tools to Help Teams ......Italy’s COVID-19 Case History. Feb 20th. 37 Days. Confirmed Cases: 97,689. Deaths: 10,779. Reported infection rate:

Leve

l of F

ear/

Econ

omic

Impa

ct

Innovation and Recovery Plan

High

Fea

r / H

igh

Impa

ctN

orm

alize

d

!!Needs!!

Employee & Customer

Engage Team

Personal Contact

Present Findings

Personal Plans

Team Plans

DEPLOY DISCOVER DEVELOP DEFINE

Page 15: Managing the Fear Curve: Real-World Tools to Help Teams ......Italy’s COVID-19 Case History. Feb 20th. 37 Days. Confirmed Cases: 97,689. Deaths: 10,779. Reported infection rate:

Leve

l of F

ear/

Econ

omic

Impa

ct

Innovation and Recovery Plan

High

Fea

r / H

igh

Impa

ctN

orm

alize

d

DEPLOYDISCOVER DEVELOPDEFINE

Beliefs & Response

Top Needs

Impact ( + | - )

Priorities

Cadence

Communicate(internal)

Page 16: Managing the Fear Curve: Real-World Tools to Help Teams ......Italy’s COVID-19 Case History. Feb 20th. 37 Days. Confirmed Cases: 97,689. Deaths: 10,779. Reported infection rate:

Leve

l of F

ear/

Econ

omic

Impa

ct

Innovation and Recovery Plan

High

Fea

r / H

igh

Impa

ctN

orm

alize

d

DEPLOYDISCOVER DEVELOPDEFINE

Innovate

Holistic Solution

Customer’s Experience

The Story

Train Teams

Launch Marketing

Page 17: Managing the Fear Curve: Real-World Tools to Help Teams ......Italy’s COVID-19 Case History. Feb 20th. 37 Days. Confirmed Cases: 97,689. Deaths: 10,779. Reported infection rate:

Leve

l of F

ear/

Econ

omic

Impa

ct

Innovation and Recovery Plan

High

Fea

r / H

igh

Impa

ctN

orm

alize

d

DEPLOYDISCOVER DEVELOPDEFINE

Customers

Warm / Hot Prospects

Emerging Opportunities

Page 18: Managing the Fear Curve: Real-World Tools to Help Teams ......Italy’s COVID-19 Case History. Feb 20th. 37 Days. Confirmed Cases: 97,689. Deaths: 10,779. Reported infection rate:

Leve

l of F

ear/

Econ

omic

Impa

ct

Innovation and Recovery Plan

High

Fea

r / H

igh

Impa

ctN

orm

alize

d

!!Needs!!

Employee & Customer

Engage Team

Personal Contact

Present Findings

Personal Plans

Team Plans

DEPLOYDISCOVER DEVELOPDEFINE

Beliefs & Response

Top Needs

Impact ( + | - )

Priorities

Cadence

Communicate(internal)

Innovate

Holistic Solution

Customer’s Experience

The Story

Train Teams

Launch Marketing

Customers

Warm / Hot Prospects

Emerging Opportunities

Page 19: Managing the Fear Curve: Real-World Tools to Help Teams ......Italy’s COVID-19 Case History. Feb 20th. 37 Days. Confirmed Cases: 97,689. Deaths: 10,779. Reported infection rate:

Pioneer iQ: Webinar Series Launches Next Week

• Weekly Economic Data Update for Your Fear & Recovery Curve• Scripts for Customer & Prospect Interviews • Planning Tools and Training

Text: LEADON to 913-270-0033

Page 20: Managing the Fear Curve: Real-World Tools to Help Teams ......Italy’s COVID-19 Case History. Feb 20th. 37 Days. Confirmed Cases: 97,689. Deaths: 10,779. Reported infection rate:
Page 21: Managing the Fear Curve: Real-World Tools to Help Teams ......Italy’s COVID-19 Case History. Feb 20th. 37 Days. Confirmed Cases: 97,689. Deaths: 10,779. Reported infection rate:

Next DBIA WebinarTUESDAY, APRIL 7TH 11:00AM-NOON (EDT)

Navigating this Volatile, Uncertain, Complex & Ambiguous World

Brent DarnellBrent Darnell International