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  • 7/28/2019 Managing Safety

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    Achieving World-ClassSafety Performance in a

    Multi-Cultural Environment

    Presented by:

    Dapo Oguntoyinbo

    Corporate HSE Manager

    Petroleum Development Oman

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    Contents Safety (HSE) Challenges in PDO

    Generic Causes of Incidents

    Four Pillars of World-Class Safety Performance HSE Leadership

    HSE Management System

    Workforce Engagement

    Accountability for HSE

    Challenges ahead

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    HSE Challenges in PDO 4,000 PDO Staff & 16,000 Contractor workforce (60mln mhrs)

    90% of PDO/Contractor workforce live/work in the interior

    Multi-Cultural/Language workforce, varying literacy levels

    PDO has over 100 oil/gas fields, 2,500+ wells drilled to date PDO & Contractors drive 120 Million Km per year on business

    Approximately 12,750 drivers, 7,000 vehicles

    Maintain over 6,000Km graded roads, 500Km black-top/asphalt

    In 1999, PDO achieved its best Safety performance to date: 70 days &10 million hours worked without an LTI

    No Fatality

    LTIF of 0.37 per million hours worked

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    PDO &

    Contractors drive 120

    Million Km per year average; i.e.

    travel round the world 3,000 times a

    year (8 times round the world every

    day !!!)

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    1.63

    2.14

    1.62 1.741.19

    1.42 1.210.94

    0.70 0.60 0.75 0.790.37

    0.73

    3.61

    0

    1

    2

    3

    4

    5

    86 87 88 89 90 91 92 93 94 95 96 97 98 99 2000 2001 2002

    LostTimeInjuriesFrequenc

    PDO & Contractors HSE Performance 1986 - 2002

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    Injuries

    Engineering Systems:

    Hardware issues to

    engineer out hazards

    Management Systems:

    develop procedures,

    etc. to control hazards

    Focus on People:

    empowerment and

    conviction to work

    SAFELY

    Time

    Historical Trend in Safety

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    Unsafe acts & Unsafe conditions

    96% / 4 %

    Fatalities

    Lost Time Injuries

    Medical Treatment

    First-aid Cases

    The Causes of Injuries

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    One fatality----------------------

    100 Lost Time Incidents---

    1000 Non LTIs-----------

    10,000 Near Misses---

    100,000 Unsafe Acts-

    The Incident Triangle

    Over 96% of Incidents are caused by People

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    What is PDO doing to

    achieve world-classHSE Performance?

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    Leadershipand

    Commitment

    WorkforceEngagement-

    WinningHear

    tsandMinds

    AccountabilityforSafety-

    Consequence

    Management

    Develop

    mentand

    Impleme

    ntationof

    HSEManage

    mentSystem

    World ClassSafety Performance

    Achieving world-class Safety Performance via Focus on People

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    Leadership & Commitment Safety (HSE) is Priority Number One

    Visibility: participation in Joint Management HSE Inspections

    Involvement: HSE on meeting agenda, ELT sessions

    Target setting: T&T, staff appraisal to include HSE aspects Improving HSE Culture: walking the talk, empowerment

    Participation in Incident Investigation & Review

    MD Incident Review, with Contractor CEO, for High Potential

    Incidents & Poor Performing Contractors Annual CEO HSE Conference

    Site Management support for HSE Initiatives/Circles

    Use HSE Positions to develop high calibre staff

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    Joint Management HSE Inspections

    Demonstrating HSE Leadership

    Highlights of 2002 Performance

    Participation by 22 CEOs and 10 PDO Directors

    27 Joint Mgt HSE Inspections: Actual vs Planned 90%

    Inspections were well received by PDO and Contractor staff Presented opportunity for cross learning across

    organisations.

    Focus for 2003 and beyond

    Continue Joint Management HSE Inspections

    Forum to share feedback from Inspections

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    Feedback to CEOs

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    HSE Management

    System: what is its

    Objective ?

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    HSE Management SystemObjectives:

    Manage hazards & effects to H,S & E in a structured way

    Set performance standards for managing HSE

    Continuous improvement via monitoring, reviews and audits

    Improving workforce understanding of HSE-MS:

    Link Hazard Management to Activity

    Understanding What it means to Me Define Requirements for 3 levels of workforce (i.e. Manager,

    Supervisor and Staff)

    Develop Module for Self-Assessment

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    PDO HSE Management System

    Leadership and Commitment

    Policy and Strategic Objectives

    Management Review

    Audit

    Organisation, Responsibilities

    Standards, Procedures and

    Document Control

    Monitoring

    Planning

    Hazards and Effects

    Management Process

    Implementation

    Corrective

    Action

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    Challenges of Workforce

    Engagement in a Multi-Cultural Environment

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    Safety Propulsion Projects

    in PDO since 2001

    Road Safety: Drive-to-Survive

    Competency of HSE Advisors

    Enhanced Site Supervision (ESS)

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    Workforce Engagement ESS workshops to improve hazard awareness & supervision

    Working Safely for the workforce at shop-floor level

    Use of Pictorial Prompt Cards (effective communication)

    Safety Circles/Fora (e.g. No-LTI Clubs, ESS Champions, etc) Performance Review & Dissemination of Lessons

    Enhanced use ofSTOP

    HSE Advisers Competency Programme

    Contract Holdership Certification Scheme

    HSE Skills Portfolio for HSE and Key Line Staff (PDO)

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    ESS Workshops & Coaching

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    Q1

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    RTAs/million kms

    0.00

    0.50

    1.00

    1.50

    2.00

    2.503.00

    3.50

    1987

    1989

    1991

    1993

    1995

    1997

    1999

    2001

    2003

    RTAs/million kms

    PDO & Contractors: Road Safety Performance

    Road Traffic Accidents per Million Km driven

    DDC

    Reduction:

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    Rollover/million kms

    0

    0.2

    0.4

    0.6

    0.8

    1987

    1988

    1989

    1990

    1991

    1992

    1993

    1994

    1995

    1996

    1997

    1998

    1999

    2000

    2001

    2002

    2003

    Rollover/million kms

    PDO & Contractors: Road Safety Performance

    Rollovers per Million Km driven: Reduction

    Speed-limiters DDC

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    100 LTIs

    1,000 Non-LTIs

    10,000 Near Misses

    100,000 Unsafe Acts

    One

    Fatality

    LEGEND: A = Levels covered by HSE Leadership, e.g. Joint Mgt HSE Insp., Site Management SupportB = Levels covered by ESS, Working Safely Workshops, Safety Circles/Forum

    HSE Management Triangle The Incident Triangle

    Target-Zero: No Injuries

    A

    No

    Injury

    ImprovedHSE Culture(Proactive):

    No LTI ClubB

    Site Management HSELeadership, e.g. viaSupport for ESS, HSEAdvisers Networking,etc.

    Positive HSE Climate created by topManagement (HSE is Priority No. 1)

    Strong Site HSEAwareness andSupervision via ESS,WS, STOP, etc.

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    Fatality frequency (Fatalities per million hrs)

    LTIfrequency(LT

    I/millionhrs)

    LTIF versus Fatality frequency over the years

    Zero

    Target Zero in PDO

    0.0

    0.2

    0.4

    0.6

    0.8

    1.0

    1.2

    1.4

    1.6

    0.00 0.05 0.10 0.15 0.20

    92

    93

    94

    95

    96

    9798

    99

    00

    01

    02

    03 (YTD)

    2003-Target

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    Accountability for HSE

    the next step

    HSE M t S t

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    HSE Management System

    Hazard/Risk

    Accident

    WORK

    Barriers

    or Controls

    DISASTERViolation Error

    + =

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    Accountability for HSE

    Main Thrusts

    Aim to protect health and safety of workers.

    Staff are to be held accountable for actions that can lead to high

    potential incident or fatality based on past experience.

    Deliberately breaking rules is worse than breaking rules out ofignorance

    Same Framework for PDO and Contractors, via Industry Forum

    (OPAL) and Govt.

    In certain cases management discretion will be exercised following

    incident investigation.

    A full investigation must be completed, and proven case of

    deliberate misconduct made before application of rules

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    Probability of it happening again

    Consequence of (If Nothing is done to prevent it)

    worst known case - PDOVery Low

    A

    Low

    B

    Medium

    C

    High

    D

    Very High

    E

    P A E R Never Heard Heard of in Incident has Happens >5 Happens >5People Assets Environment Reputation of in (EP) (EP) occured in times per year times per year

    Severity

    Rating(Injury) (Damage/Loss) (Total Effect) (Impact) Industry Industry PDO in PDO in Area/Asset

    0 No Injury No Damage No Effect No Impact NEAR MISS

    1Slight (eg.

    FAC)

    Slight

    (US$ 1M)Massive Effect

    International

    Impact

    Accountability for HSE: Risk Matrix

    List of HSE issues addressed and their risk rating1- Competence - Failure to attend Mandatory HSE Courses; 3D2- Compliance - Failure to follow mandatory HSE Procedures;4E3- Interfering with the Integrity of Safety Devices; 4C4- Driving under the influence of Alcohol; 5C5- Not using seat belts; 4D6- Driving without PDO license; 4C7- Using GSM whilst driving; 2E8- Not obeying applicable speed limits; 4E9- Driving a vehicle without a valid RAS sticker; 4C

    10- Failure to apply safe journey management plans; 4E11- Failure to follow night driving policy; 4D

    7

    4

    86 2

    1

    11

    3

    5 109

    l E

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    Accountable party Recommended Actions

    PDO CONTR. Level 1 Level 2 Level 3

    RISK AREAS First Offence(Recorded)

    Second Offence(Apply Sanctions)

    Third Offence(Grave Violation)

    COMPETENCE

    1 Failure to attend mandatory HSE courses LineManager

    ContractManager Verbal Warning

    Counsel Staff andSupervisor

    ManagementDiscretion

    COMPLIANCE

    2 Failure to follow mandatory HSE procedures asproven after incident investigation.

    LineManager

    CEO Verbal Warning Re-assign Dismissstaff

    ROAD SAFETY (while on company business)

    3 Interfering with the integrity of safety devices e.g.tampering with speed limitors and safety belts

    MDC CEO ManagementDiscretion

    Dismissstaff

    4 Driving under influence of alcohol as proven byinvestigation.

    MDC CEO ManagementDiscretion

    Dismissstaff

    5 Not using seat belts MDC CEO Verbal WarningSuspend from

    Driving on CompanyBusiness

    Dismiss Staff

    6 Driving without a valid licence MDC CEO Verbal WarningSuspend from

    Driving on CompanyBusiness

    Dismiss Staff

    7 Using GSM (including Hands free) while driving Line

    Manager

    CEO Verbal WarningSuspend from

    Driving on Company

    Business

    ManagementDiscretion

    8 Not obeying applicable speed limits LineManager

    CEO Verbal WarningSuspend from

    Driving on CompanyBusiness

    ManagementDiscretion

    9 Driving a vehicle that is not road-worthy e.g. noRAS certificate

    LineManager

    CEO Verbal Warning Suspend fromCompany Business

    ManagementDiscretion

    10 Failure to apply Safe Journey Management Plans LineManager

    CEO Verbal Warning Withdraw PDOdriving permit

    DismissStaff

    11 Failure to follow "Night Driving" Policy LineManager

    CEO Verbal Warning Withdraw PDOdriving permit

    Dismissstaff

    Accountability for HSE Framework

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    Q3

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    Challenges Ahead

    In a multi-cultural environment, Accountability for HSE may

    be perceived negatively (blame culture)

    Framework presented and accepted by Industry Forum, OPAL.

    Industry Forum engagement ongoing with Government to

    obtain support for Accountability for HSE Framework

    Implementation ONLY after effective Workforce Engagement

    Roll out to concentrate on positive aspects of the scheme

    Workforce HSE Culture can be significant consideration

    Goal: Convince and Empower the workforce to work SAFELY

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    If you were in this boat, what would you do ?