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Clinical Trial Management & Adverse Event ReportingRachel Yang, M.D. Ph.D., Director, Product StrategyHealth Sciences Global Business Unit (HSGBU)Oracle Switzerland
Adverse Event Reporting/Adverse Event Reporting/PharmacovigilancePharmacovigilance
(Oracle AERS & (Oracle AERS & Siebel AECM)Siebel AECM)
Term Classification / Dictionary Management (TMS)Term Classification / Dictionary Management (TMS)
Life Sciences Data HubLife Sciences Data Hub
Clinical Data Clinical Data Management SystemManagement System
(Oracle Clinical)(Oracle Clinical)
Clinical Trials Management System (Siebel Clinical)Clinical Trials Management System (Siebel Clinical)
Oracle Life Sciences (OLS) Apps
Remote Data Capture (RDC)Remote Data Capture (RDC)
Adverse Event Reporting/Adverse Event Reporting/PharmacovigilancePharmacovigilance
(Oracle AERS & (Oracle AERS & Siebel AECM)Siebel AECM)
Term Classification / Dictionary Management (TMS)Term Classification / Dictionary Management (TMS)
Life Sciences Data HubLife Sciences Data Hub
Clinical Data Clinical Data Management SystemManagement System
(Oracle Clinical)(Oracle Clinical)
Clinical Trials Management System (Siebel Clinical)Clinical Trials Management System (Siebel Clinical)
Oracle Life Sciences (OLS) Apps
Remote Data Capture (RDC)Remote Data Capture (RDC)
Adverse Event Reporting/Adverse Event Reporting/PharmacovigilancePharmacovigilance
(Oracle AERS & (Oracle AERS & Siebel AECM)Siebel AECM)
Term Classification / Dictionary Management (TMS)Term Classification / Dictionary Management (TMS)
Life Sciences Data HubLife Sciences Data Hub
Clinical Data Clinical Data Management SystemManagement System
(Oracle Clinical)(Oracle Clinical)
Clinical Trials Management System (Siebel Clinical)Clinical Trials Management System (Siebel Clinical)
Oracle Life Sciences (OLS) Apps
Remote Data Capture (RDC)Remote Data Capture (RDC)
CTMS Definition (1)
• Clinical Trial Management System:• Refers to the integration of planning, execution and
management of clinical trials across the different organizations and partners involved in the process
• The major data points that are captured and integrated by CTMS include:• Patient Data, Budgeting, Billing, Trial Protocol, and
Regulatory Forms and Research• Manage the functions and drive the convergence of
• Trial Management, Site Management, Investigator Management, and Clinical Supply Management
CTMS Definition (2)
• Clinical Trial Management System:• Customizable Software System …to manage the large
amount of data involved with the operation of clinical trials• Maintains and manages the planning, preparation,
performance, and reporting …with emphasis on keeping up-to-date contact information for participants and tracking deadlines and milestones…
• Provides data into a business intelligence system, which acts as a dashboard for trial managers
Why Do We Need CTMS?
• Complex logistic needs • Multi-facets, multi-phasing, spanning multiple organizations and
involving multiple stake holders• Trials are increasingly global in nature
• Variable business processes and operational standards• Need to implement standardized operating procedures (M&A, high
growth)• Long and costly endeavor
• Inefficient process, manual work, long cycle time and cost overrun• Lack of timely insight and to enable better decision making• Regulatory liability• …
Oracle Siebel CTMS Key Capabilities
Siebel CTMS empowers organizations to expedite and better manage clinical trials by:• Enabling efficient planning and tracking of clinical studies
• Improving relationships with investigators
• Enhance productivity and effectiveness
• Visit reporting and issues tracking
• Patient enrollment tracking
• Document tracking
• IEC/IRB approvals
• Budgeting and financials, investigator payments
Global Trial Support
Supports global trials run in multiple countries
Multi-lingual, multi-currency, time/date format time zones
Planning & tracking enrollment at site, region/country, protocol and program
Automatic data (enrollment & Payment) rollup from Site to Region to Protocol and Program
Historical information, performance & assessments
Targeting
Investigator qualification and specialty tracking
Web recruitment
Pre-qualification scripts
Mass mailing and email correspondence
Investigator Screening & Subject Recruitment
Multi-currency site level budgetingSite Contract ManagementFlexible payment on activities, milestones or ad hoc eventsAutomatic payment roll up from Site to Region, Protocol, and ProgramEnable integration with back office financial systems
Site Payments & Contract Management
Monitor trial milestonesSite Initiation/Site CloseoutFirst Subject EnrollmentLast Subject Off Study
Real time subject enrollment tracking at site, region, and protocol levels
Subject status, and status transition dateScreen failure/early termination and reasons
Automatic data rollup from site, region to protocol level
Trial Status Monitoring & Enrollment Tracking
Dynamic, template based visit reportingSite visit trackingStreamlined visit report review and approval flowCentralized follow-up issues trackingVisit report metrics and
analysis
Site Visits & Visit Reports
Automatic Team Assignment & History
Automatic assignment through “Position Rollup”& “Position Rolldown”
Assign a person to a protocol and “roll down”to all its regions and sitesAssign a person to a site, and “roll up” to its region and protocol
Team History provides detailed assignment history
Multi-currency site level budgetingSite Contract ManagementFlexible payment on activities, milestones or ad hoc eventsAutomatic payment roll up from Site to Region, Protocol, and ProgramEnable integration with back office financial systems
Site Payments & Contract Management
Document Tracking Templates providing tracking list for critical documentsSupport document tracking at Site, Region/Country, and Protocol levels; and for Account and Contact.
Sent/receive date, expiration date, etc
CRF Tracking Source document verification date; document retrieval date etc
Document Tracking
Calendar Management
Site Calendar displays all subject visits as well as CRA Site Visits
In Monthly, weekly or daily viewCreate unscheduled visits on calendar
Project Team CalendarAll calendars integrate with Outlook and Lotus Notes
Customer Reported BenefitsReported Benefit Source
Reduced Site Initiation time to 10 weeks from 12 weeks Confidential
Reduced Subject Enrollment time to 16 weeks from 25-30 weeks Confidential
Reduced CRA monitoring effort by 30% Confidential
Reduced system support costs by 50% vs previous custom system Confidential
Reduced man-hours required for investigator payment processing: $500,000/yr Amgen (Forbes, Jan 2001)
Eliminated payments for missed visits: From 3% of payments to 0% Confidential
Reduced monitoring visits by 10%-20% Amgen, Watson
Reduced travel expenses by 15% Confidential
Consolidated real-time view of trial status: Reduced to days from weeks Amgen
Globally standardized processes, enhanced compliance Ingenix/GSK (mergers)
Better and more timely decisions: Qualitative estimates Amgen, TAP, Watson
Supports better customer experience for investigators and sites Amgen (study completed)
Allows for early recognition of progress/ quality issues at sites Amgen, Watson
Oracle Dominates The Enterprise CTMS Market
Siebel CTMS• #1 Market Leader by Frost &
Sullivan• Market share > 80% measured by
new license revenues, > 43% by total installed base.
• Over 42,000 seats of Siebel Clinical licensed to date
• 5 of top 10 Pharmaceutical companies are customers
• J&J, Pfizer, GSK, Roche, and Merck
• 3 top CROs uses Siebel Clinical • PPD, PRA, i3 Research
05000
1000015000200002500030000350004000045000
2001
2002
2003
2004
2005
2006
2007
2008
CummulativeNumber ofSeatsLicensed
Siebel Clinical Customers UsersCustomer Purchase
DateStatus
Amgen (Global) 2000 Live
Ingenix (Global) 2001 Live
Johnson & Johnson OBI (US) 2001 Live
Pfizer (Spain) 2001 Live
Novartis (France) 2002 Live
Novartis (UK) 2002 Live
Pfizer (Italy) 2002 Live
TAP (US) 2002 Live
Profiad (UK) 2002 Acquired
Eli Lilly (US) 2003 Live
Watson Pharma (US) 2001 On-Hold
Schering Plough UK 2002 Live
Quorum Review (US) 2002 Live
Guidant (US) 2003 Acquired
Over 40 installations and 42,000 seats of Siebel Clinical
Customer Purchase Date
Status
Johnson & Johnson PRD (Global) 2003 Live
GlaxoSmithKline (Global) 2003 Live
Aventis (Germany) 2003 Live
Teva (Global) 2004 Live
Takeda Pharmaceuticals (US) 2003 Live
Protein Design Lab (Global) 2004 Live
Novartis US 2005 Live
Shire (Global) 2005 Live
Inveresk (Global) 2004 Live
PPD (Global) 2004 Live
PRA International (Global) 2004 Live
Gilead Sciences (Global) 2004 Live
Duke Clinical Research Institute (US) 2004 Live
Select Siebel Clinical Customers
Customer Purchase Date
Status
Roche (Global) 2005 Live
Cordis 2006 Live
Merck 2007 Purchased
Genzyme 2006 Live
Amylin 2006 Live
Alcon 2006 Implementing
Boehringer Ingelheim 2006 Implementing
Merz (Germany) 2007 Implementing
Robarts 2007 Implementing
Jazz Pharmaceuticals 2007 Implementing
Excelixis 2007 Implementing
Siro (India) 2007 Implementing
Kyphon 2007 Implementing
Select Siebel Clinical Customers
Customer Purchase Date
Status
Celgene 2007 Implementing
Schering Plough 2007 Implementing
Imclone 2008 Implementing
RadPharm 2008 Implementing
Covidien 2008 Implementing
Warner Chilcott 2008 Just Purchased
Boston Scientific 2008 Just Purchased
PPC 2009 Just Purchased
Sarah Cannon 2007 Implementing
Depuy 2007 Implementing
Baxter 2007 Implementing
Select Siebel Clinical Customers
Adverse Event Reporting/Adverse Event Reporting/PharmacovigilancePharmacovigilance
(Oracle AERS & (Oracle AERS & Siebel AECM)Siebel AECM)
Term Classification / Dictionary Management (TMS)Term Classification / Dictionary Management (TMS)
Life Sciences Data HubLife Sciences Data Hub
Clinical Data Clinical Data Management SystemManagement System
(Oracle Clinical)(Oracle Clinical)
Clinical Trials Management System (Siebel Clinical)Clinical Trials Management System (Siebel Clinical)
Oracle Life Sciences (OLS) Apps
Remote Data Capture (RDC)Remote Data Capture (RDC)
Customer Pain Points
• Regulatory obligation• Come from scattered data sources in different flavors:
• Product complaints, medical inquiries, adverse events,• From e-mail, phone, fax, letters, corporate Web site, sales reps, etc.)• Need a cohesive structure that captures complete information in a
timely manner• Disconnected Processes
• Slow or missed follow up, inadequate responses • Inability to analyse safety event as they occur, fail to identify trends and
spot problems sooner• Different tools that don’t talk to each other, tracking complaints and
follow-up work becomes a major obstacle.
Value Proposition
• Regulatory compliance• Streamlined safety reporting process enable closed-
loop reporting, analysis of adverse events or product complaints
• Reduced costs on safety reporting• Execute timely and high-quality investigations,
trending, analyses, regulatory reporting and corrective actions.
Solution Components
CTMS
AIAAIA
DMCS
ETL
Siebel
Contact Center
Med Info
LSH –
consolidate all clinical dataTelephone
Portal
FAXDocument
Mgmt
AERS
Med-Info / ADR Intake
Channels
Signal Detection
HSG
BU A
nalytics
Clinical and PLM Applications
Agile PLM
AECM
Oracle Adverse Event Reporting SystemProvides a Single Repository for all Types of Events
ProductComplaint
AdverseEvent
MedicalQuery
SiebelCall Center
Healthcare Practitioner
Patient/Consumer
Pharmacist
HospitalMedical Center
CAPA** Team
Analysis TeamQuality
Oracle AERS*
Medical Inquiries/Patient Assistance
orDrug Specialist
Single Complaint
& AERepository
Signal Detection Reporting Trending Regulatory
Submission
CreateProduct Issue
Escalation
*Adverse Event Reporting System**Corrective and Preventative Action
Adverse Event and Complaint ManagementMaintains All Adverse Events and Complaints in a Single Repository
• Call Center Triage• Consistent, auditable process supports regulatory requirements• Consistent process improves data quality• Escalation promotes data integrity and history• Assignment manager automatically routes to appropriate
Quality Manager• Adverse Event and Complaint Processing
• Single Repository for all Complaint Information• Auditable, Consistent Process• Data Drives Trending• Supports 21 CFR Part-11 Requirements
• Trending and Communication• Threshold levels can alert appropriate personnel to non-obvious
compliance issues and eliminate regulatory risk • Investigation and CAPA processing can identify and contain
problem before it becomes widespread
Receives auto-alerts triggered by increased frequencies of adverse events for a given product
Uses pre-built queries to identify cases requiring safety surveillance, including those that involve death, overdose, pregnancy, etc.
Builds ad hoc queries as needed and save for re-use to simplify recurring safety surveillance
Uses wizard to determine reportability based on case attributes and product licensing status
Configures AERS workflow to meet business workflow needs
Automates narrative generation to speed report creation
Builds and save queries to simplify creation of recurring periodic reports
Auto-generates standard regulatory reports such as MedWatch 3500A,IND Safety Update, and CIOMS I
Submits reports via E2B interchange
Tracks reports submitted to regulators, distributors, or partners
ReportMonitor & Decide
!!
Oracle Adverse Event Reporting SystemEnable Active Adverse Events Monitoring & Timely Report Submission
Case Management
All product types, all case types in single application (AEs, PCs, MIs)Integrates data from external data sources and applicationsWorkflow, including e-signatures and multiple workflows by caseAutomates: Auto-narrative generation, Auto-labeledness, Rollup, more..
Oracle Adverse Event Reporting System Integrated Solution With Clinical Data Management
Oracle Clinical
Codelists, reference data Patient demographics
Common dataCreate AERS Case
Oracle Remote Data Capture
Oracle ThesaurusManagement System
Oracle Adverse Events
Reporting System
Reports
Data Extract
Discrepancies
Reconciliation
Common coding standards
What Customers are Achieving in Clinical Trials…
garnered up to 50% productivity gains in study program development by leveraging previous clinical trials with Oracle clinical applications
reduced time to create management reports from 3 days to 1-5 minutes and reduced time range of monitoring visit reports forwarded for review from 10-20 working days to 5-10 working days with Oracle Clinical Trial Management System
average time to database lock - 2 to 4 weeks, reduction in data management discrepancy cost (80 to 90%) with Oracle Remote Data Capture
The Oracle Difference
Only Oracle…
• Offers complete clinical data management, electronic data capture, clinical trial management and adverse event reporting solutions
• Offers the only application for aggregation of clinical and non-clinical data with near real time analysis and reporting in a regulatory compliant environment
• Offers a comprehensive set of solutions that span the breadth oflife sciences value chain