management science report

SCHOOL OF ARCHITECTURE, BUILDING AND DESIGN BACHELOR

OF QUANTITY SURVEYING (HONOURS)

、SUBJECT: MANAGEMENT SCIENCE (MGT 60203)

PROJECT TYPE: GROUP ASSIGNMENT

DEADLINE: 17TH NOVEMBER 2015

PRESENTATION: 17TH NOVEMBER 2015

NAME STUDENT IDLEONG CHEE MUN 0316256

TEE SIN YI 0315689AMY KU XIN YING 0320947

KHOO XIN YEE 0316180CHUA WEI JIE 0316323

MARKS: 30%

MANAGEMENT SCIENCE

INDEX

TITLE PAGE NO.INDEX

VISION & MISSIONJOB SCOPE AND RESPONSIBILITIES FOR

EACH POSITIONSHORT TERM, MID-TERM & LONG TERM

GOALS

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Task 1: List your Vision and Mission statement. Also include your short term, midterm and long term goals. Create an organisation chart and list down the job scope/ responsibilities for each position in your company.

MISSION & VISION

Vision:

To be pioneer and the first to utilize the latest technology and always a step forward ahead.

Mission:

Passion, responsibility, disciplined, leading edge ideas and provides the good services for customers.

Aspirational enough to give employees something to reach for, and bind them together in their day-to-day work.

Build the brand and affect public perception of the company.

Vision statements are future-based and are meant to inspire and give direction to the employees of the company. It is stated where the company want to be in the near future and it also contains some degree of pleasure. Our vision is able to become the top leader and first to espy the latest technology then being able to utilize it and thus can always produce the latest products to our customers and attract more competitors’ customers as well.

Our company's mission statement was to serve all our customers in an error free and timely manner and provide outstanding customer service at every contact point. Mission is something that we wish to accomplish as soon as possible. This is why we wish our company brand can be renowned in this field then form a good image to the public.

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Job Scope And Responsibilities For Each Position

Administration Manager

-Integrate skills of marketing, law, management, and accounting

-Planning and monitoring administration jobs

-Ensures the smooth flow of information from one part to the other

-Controlling and budgeting company finance and cash flow

-Suggest way to reduce costs, enhance revenue and improve profit

Accountant

-Get ready Payroll every month

-Prepare full set account

-Compute taxed owed, prepare tax returned, and ensure prompt payments

-Prepare and analyze for company annual report

Human Resource

-Establish a recruiting, interviewing on candidate program

-Training and development new entry employees

-Counseling and disciplining employees

-Provide guidance and direction to compensation and benefit specialist

Purchasers

-Conducting research to ascertain the best product and suppliers in term of best value, delivery schedule and quality

-Negotiating pricing contracts with sub-contractors and suppliers

-Research new materials for design and cost savings

Marketing Manager

- Developing marketing strategy for company in line with company objective

-Analysis potential strategic partner relationships for company marketing

-Expand and develop marketing platform

-Accomplish marketing and organization mission by completing related result as needed

-Take note for notice of bidding

Advertising and marketing

-Promote and advertising company service

-Maintaining and updating information on our website and social media site

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-Collect customer reviews

-Carry out SWOT analysis of company

Public Relation

-To build our company brand, shape consumer opinions and engage prospective customers.

-Develop and maintain the company’s corporate image identify, which includes the use of logo and signage

-Researching, writing and distributing press release to targeted media

-Dealing with enquiries from the public, the press, and related organization

Project Manager

-Providing advice on the management of the project

-Organizing the various professional people working on a project

-Recruiting specialist and sub-contractors

-Monitoring sub-contractors to ensure guidelines are maintained

Quantity Surveying

-Preparing tender and contract documents

-Performing risk, value management, and cost control

-Resolving dispute between contracting parties

-Working to keep project on time

Mechanical& Electrical Engineer

-Managing the operations of a large system, such as a manufacturing facility or a power plant.

- Making sure project meet electronic and construction safety

- Mechanical engineers plan and design machines, engines, refrigeration systems, and other mechanical equipment.

- Direct assembling, introducing, and testing of electrical gear to guarantee that items meet particulars and codes.

Civil Engineer

- Investigate sites to determine the most suitable foundation for a proposed construction.

MANAGEMENT SCIENCE

- Analyze survey reports, maps, drawings, blueprints, aerial photography, and other topographical or geologic data to plan projects.

- Judging whether projects are workable by assessing materials, costs and time requirements.

- Plan and design transportation or hydraulic system and structures, following construction and government standards

Safety Supervisor

-Identify potential safety issue, and recommend corrective safety action as appropriate with follow up verification

-Inspect and rectifying any unsafe condition at construction site

-Checking of sub-contractors’ work to ensure compliance with the Act and Regulations made there under are complied with

-Administer new hire and contractor training include refresher training

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SHORT TERM, MID-TERM & LONG TERM GOALS

Short Term Goals:

-Tender for 7 to 8 construction projects at least RM 1 million for one project

-Able to retain the company by making revenue and avoid any cash loss

-Retain and can be even attracted more valuable employees

Mid-term Goals:

-Gain reputation in few districts

-Get tender from other states

-Equip at least 50% of IBS technology

Long Term Goals:

-Tender for big project that cause up to Billion Ringgit

-Owning a few of new branches at different states

-Return capital

-Totally transformed into an IBS based company

In order to achieve these goals, we have to always possess with passion, good attitude, responsibility and promising to our customers that we will provide top level of services. By the time any new employee join in our company, we have tell them our vision and mission to make sure everyone has the common goals toward success.

MANAGEMENT SCIENCE

Task 2: Your Company wishes to train and develop 3 management trainees as part of the development and succession plan. List the selection criterion, training and development plan.

Then suggestion at least three (3) interview activities to test if the candidates fit in to the criterion. Also include the reasoning behind the activities as reference. i.e.: How are you going to interview the interviewee and why do you do so.

MANAGEMENT SCIENCE

HUMAN RESOURCES PLANNING

Human resources planning (HRP) is a necessity as HR planning could ensure the organization has adequate human resources to meet the strategic goal and operational plans. HRP is the process of reviewing and identifying future staffing needs of an organization. It ensures that the required number of qualified employees is available at the right time.

HRP consists of 3 important elements that are cost, money and time. Regarding the monetary issue, we should take into account some important expenses such as management trainees’ salaries, expenses for training and development programmes, expenses for advertising for invitation and etcetera.

Besides, there are estimated 10 candidates to be recruited to go through the selection tests. They shall go through a few tests and interviews in order to gain the position of management trainees. We aimed for fresh-graduated candidates.

Also, this process shall take around 3 months until our company recruits the final 3 management trainees.

Thus, recruitment is the next crucial process after human resources planning.

RECRUITMENT

Recruitment is the process of attracting qualified job candidates to apply for employment in the organization. There are 2 types of recruitment which are internal recruitment and external recruitment.

As our company is a brand new company and thus we would prone to adopt the method of external recruitment. We are going to apply a few methods which are referral, internet recruitment, and employment agencies including public employment agencies & private employment agencies.

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JOB DESCRIPTION

Key Job Management Trainee

Location petaling jaya

Type of Company Construction Firm

Type of Position Full Time

Purpose Management Trainee in Marketing Department – Paid Training

Job Summary

Management trainee gains hands-on experience and knowledge to learn the business, to learn how to ultimately manage the department and to support the entire business. The MT performs duties in all aspects to become familiar with line and staff functions, management viewpoints and company policies and practices that affect every aspect of the business. This is a fast track opportunity to become the 2nd assistant manager in a firm.

Maintain a regular and reliable level of attendance. Perform duties as assigned. Continuously build knowledge and skills, pursue training and development opportunities, and attend required company-sponsored training classes and development plans.

Work Condition Monday to Friday 9a.m. to 6p.m. is required.

Salary and Compensation RM2,000 to 3,000

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SELECTION CRITERIA

The following key selection criteria outline the knowledge, skills and abilities required to successfully undertake this position:

1. Knowledge of commercial and residential maintenance management principles, practices, legislation, regulations and codes that related to the maintenance and construction industry.

2. Proven ability to simultaneously participate and handle a number of small to medium projects

3. The ability to negotiate and communicate effectively ( both orally and in writing ) with colleagues, management, clients and contractors.

4. Bachelor’s Degree or Associate’s degree or equivalent educational background (i.e. credit hours)

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TRAINING & DEVELOPMENT

The duration of the training plan will be 8 months in exact. Focus on soft skill and hard skill.

INDUCTION TRAINING

New trainees will be subjected to a full company induction. Orientation training is one of the best methods for induction training. The induction will be completed within the first week of commencing employment and subject areas covered including Health and Safety; Work Place Risk Assessment; Fire Evacuation Procedure; Manual Handling; Personal Protective Equipment; Company Policies & Procedures; Introduction to other functions. It is paramount important that the new apprentices understand his or her new place of employment.

FAMILIARISATION – TRAINING / DEVELOPMENT

Along with the standard company induction Trainees will also complete specific development in other functions of the Company. Familiarisation training and development will ensure the Trainees have a greater awareness of the Company’s processes, which in turn will give a more competent professional individual who will be able to judge and make accurate business decisions. Familiarisation Training / Development will take place in the following functions – Finance, Commercial, Product Design; Material Management – Purchaser, HR, Manufacturing Operations, IT, Public Relation. Better job performance will occur if only if every individual are familiar with their own company’s status quo. It goes without saying that this is to aid the new trainees to gain their soft skills and hard skills through training and development.

JOB SPECIFIC TRAINING AND DEVELOPMENT

On the job training and development will be executed within various areas of the business which means every management trainees shall be trained in every aspects in order to explore their own talents and potential.

Job rotation would be one of the methods that will be applied on new trainees as they will learn a little about everything. Initially the trainee will be given simple tasks, however, once the trainee's confidence and competence grows tasks will become more varied and complex.

List of Tasks

First 2 months

Manufacturing Processes - Injection Mouldings, Production line, Water Trails Health & Safety - Risk Assessment, COSHH, PPE. Quality Assurance - Aesthetics, Functionality, Safety. Service Centre - Returns, Fault Analysis, Repair / Documentation.

2 to 4 months

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Product Design / Development Assistance to current engineers Basic Design / Working to engineering drawings / diagrams / documentation 2D & 3D CAD Systems

4 to 6 months

Procurement Environmental Procedures Advertising and Marketing Public Relation

6 to 8 months):

Finance - Accountant Commercial HR - People Management

On the job training will occupy and facilitate the biggest part of the training and development plan. Nonetheless, off the job training aka externally based training courses is also helpful for trainees and it could be taken into account as part of the development programmes.

There are few techniques to be adopted in off the job training.

Role Playing and Simulation are training techniques that attempt to bring realistic decision making situations to the trainee. Decision making is a basic necessity to every individual. Likely problems and alternative solutions are presented for discussion. Experienced employees or trainers can describe real world experiences, and indirectly, it helps the trainees to learn on how to resolve and figure out means to these stimulations. This method is cost effective at the same time.

Programmed Instruction allows the trainee to learn at his or her own pace. Also, they allow material already learned to be bypassed in favour of material with which a trainee is having difficulty. After the introductory period, the instructor need not be present, and the trainee can learn as his or her time allows. This method are better compare to Lecturing method as lecturing method is for larger audience while programmed instruction could be one-to-one training.

Our company invests time and resources to ensure that our management trainees are reliable. We expect our trainees to fully participate in the learning process by being flexible, motivated, time keepers, reliable, creative and morale and leadership skills.

Each trainee is required to prepare a report to coincide with each two monthly assessments. The report shall include learning experience gained, details on the tasks completed and any opportunity. At the end of the first year the 3 management trainees have to execute a management presentation on their own. Since all the trainees have spent time in all departments during the first year and thus, during the second year every trainee will be placed in a department where their natural ability and shown flair could be freely developed.

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At the end of the second year each trainee is required to have management presentation as well.

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http://www.jobwinners.com.au/adressing_selection_criteria

https://www.ebac.com/talent/apprentice-trainee-management-development-plan-april-2012.pdf

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http://www.jobwinners.com.au/adressing_selection_criteria

management science report

Small Business & Entrepreneurship