Kristina Kelly 3916 Gibsonia Road Gibsonia, PA 15044

(724) 841-8788 jtkelly@zoominternet.net

SUMMARY OF QUALIFICATIONS

Eight years of office management experience with human resources functions for an eight-person staff.

Fifteen years of volunteering in the fire department as fire police officer. Currently assisting with

Emergency Management Officer in emergency situations for the local township.

Ten years of teaching swim lessons to various age groups which entitled me to gain my bachelors in Elementary Education. Assist with various First Aid and CPR classes when given at our local fire

department. I have also assisted with training new employees with hands on and screen print manuals

in the mortgage industry through my 12 years of experience.

PROFESSIONAL WORK EXPERIENCE

FEMA, Emmitsburg, MD March 2016 – Present

Disaster Survivor Assistant

Disseminates disaster-specific information to individuals and the community, collects and submits information through appropriate channels, registers survivors for FEMA assistance, and provides case

status and updates.

Builds working relationships with local and community-based organizations and operations personnel.

Specific additional qualifications for events and multilingual specialties.

Establishes a timely presence on the ground in the affected areas to address disaster survivors’ immediate and emerging needs by meeting survivors at their homes or in their communities.

Additional responsibilities include:

o AIR Mission (immediately initiated upon arrival at a disaster location)

o Assess: Provide ground truth and validate that the operational goals and priorities align with the

most critical needs of disaster survivors.

o Inform: Ensure disaster survivors have an understanding of and access to the full range of

assistance available to support their recovery.

o Report: Provide Operators and leadership with comprehensive, actionable summaries that

identify needs and trends.

o Provide a consistent flow of survivor and community information to External Affairs to ensure

critical messaging is targeted to disaster survivor needs and concerns, and that local, state and

tribal elected and appointed leadership are informed.

o Respond to internal and external requests, and keep all stakeholders informed on the resolution

and progress of requests.

Frequency Electric, Inc., Gibsonia, PA March 2009 - Present

5426 Hardt Road, Gibsonia, PA 15044 412-477-4084

Office Manager

Manage team of six employees including hiring, and management of staff.

Oversee day-to-day operations of company including sales reporting, expense tracking, payroll,

Accounts Payable, and Accounts Receivable.

Prepare quarterly tax returns to federal, state, and local agencies.

Assist with IT department in troubleshooting problems with Wi-Fi, emails, and other internet connections.

Arborel Tree Service, Inc., Gibsonia, PA September 2006-March 2008

983 Route 910, Allison Park, PA 15101 412-953-1955

Office Manager

Scheduled jobs and bids.

Prepared estimates and invoices through Arborsoft Worx.

Accounts payable and receivable.

Completed and submitted payroll for staff through ADP or Paychex.

Reconciled accounts monthly.

Provided good customer service skills with clients and vendors.

MyLoan, Inc., Pittsburgh, PA October 2005-July 2007

Pittsburgh, PA 15220

Remote Contract Loan Processor

Ordered title, appraisal, payoffs and other documents for loan.

Underwrote loan according to FNMA, FHMLC guidelines to prepare to go to the lender for either conforming or non-conforming.

Cleared underwriting conditions from lender to close loan.

Scheduled and cleaned up file to close. A-1 Any Credit, Pittsburgh, PA July 2005–August 2006

Babcock Blvd, Pittsburgh, PA 15237

Senior Loan Processor

Pulled credit for new loans.

Prepared new RESPA documents to the borrower to be in compliance with Fannie Mae guidelines.

Ordered title, appraisal, payoffs and other documents for loan.

Underwrote loan according to FNMA, FHMLC guidelines to prepare to go to the lender for either

conforming or non-conforming.

Cleared underwriting conditions from lender to close loan.

Scheduled and cleaned up file to close.

Trained new employees their position through hands on training of the system and process of how

loans are to be followed.

Genesis Funding, Allison Park, PA March 2005-July 2005 Thompson Run Road, Allison Park, PA 15101

Loan Processor

Pulled credit for new loans.

Prepared new RESPA documents to the borrower to be in compliance with Fannie Mae guidelines.

Ordered title, appraisal, payoffs and other documents for loan.

Underwrote loan according to FNMA, FHMLC guidelines to prepare to go to the lender for either

conforming or non-conforming.

Cleared underwriting conditions from lender to close loan.

Scheduled and clean up file to close.

Cleared underwriting conditions from lender to close loan.

Scheduled and clean up file to close. Hampton Funding Group, Gibsonia, PA February 2004-February 2005

Vista Vue Drive, Gibsonia, PA

Loan Coordinator

Pulled credit for new loans.

Prepared new RESPA documents to the borrower to be in compliance with Fannie Mae guidelines.

Ordered title, appraisal, payoffs and other documents for loan.

Underwrote loan according to FNMA, FHMLC guidelines to prepare to go to the lender for either conforming or non-conforming.

Cleared underwriting conditions from lender to close loan.

Scheduled and clean up file to close.

Cleared underwriting conditions from lender to close loan.

Scheduled and clean up file to close. DiCenzo Personnel Specialists, Pittsburgh, PA June 2003-February 2004

Processor, All Credit Finance

Processed and underwrote conforming and nonconforming loans according to DU, LP and investor

guidelines.

Underwrote and submit loans according to investor’s guidelines via internet submission.

Cleared conditions to close loans.

Scheduled and lock loans to close.

Contract Underwriter, Wells Fargo Home Mortgage

Underwrote conforming and non-conforming conventional, jumbo loans through LP to meet FNMA

and FHLMC guidelines.

Ameriquest Mortgage Company, Wexford, PA September 2002-June 2003

9000 Brooktree Road, Wexford, PA 15090

Loan Coordinator

Processed loans (i.e. analyze application, title report & credit report to support loan)

Worked with Account Executives to clear conditions and communicate with external parties.

Completed the closing/funding screens in the loan origination system and print closing documents.

Pulled loan documents for customer signature.

Authorized Title Company to disburse funds.

Pulled reports from system and ensured all loans are in compliance w/company and state guidelines.

Performed other duties as assigned by Branch Manager

Trained new coordinators through a manual that I had prepared to help work through the underwriting system and performed hands on training to assist with better understanding of how a

complete loan is to be before it goes to corporate office.

Keystone Financial Services, Inc. Pittsburgh, PA March 2002-September 2002

Babcock Blvd, Pittsburgh, PA 15237

Account Manager

Worked directly under the owner of the company.

Processed, locked and underwrote conforming loans through DU, LP and Genesis systems.

Scheduled closing with Investor and closing company.

Cleared underwriting conditions with Investor.

Prepared closing loan documents for attorneys and closing companies.

Trained necessary people in various different programs.

National City Mortgage Co., Inc., Pittsburgh, PA October 2001-October 2002

Allegheny Center Mall Pittsburgh, PA 15219

Correspondent Lending Funder

Reviewed closed Conforming, Jumbo, FHA and VA loans to make them sellable according to Freddie Mac and Fannie Mae guidelines.

Requested additional documents for a complete sellable loan.

Followed upon additional information needed both prior and after loans have been sold.

Provided good customer service to our customers. Citifinancial Mortgage Inc., Wexford, PA October 2002-October 2001

9000 Brooktree Road, Wexford, PA 15090

Senior Mortgage Processor

Processed A-D paper loans.

Underwrote and pre-approved broker loans that met the guidelines

Assisted in pre-closing, closing and funding loans.

NVR Mortgage Finance, Inc., Pittsburgh, PA August 1997-August 1999

Bilmar Drive, Pittsburgh, PA 15205

Senior Wholesale Closer

Generated Conventional, FHA and VA loan documents.

Assisted in coordinating/processing closings and lock in loans.

Verified closing conditions are satisfied prior to closing/funding.

Funded individual loan transactions.

Forwarded loan package to Settlement Agents.

Shipped closed loan documents to proper departments.

Generated daily rate sheets and distributed through Media Tel.

Assisted with training new employees on the daily process of files and how to work the program.

Generated a work through manual that helped new employees work through the screens when

needed.

EDUCATION

University of Phoenix, Phoenix, AZ January 2013 – October 2015

Masters of Science Administration of Justice and Security/Global and Homeland Security

3.67 GPA

Mercyhurst College, Erie, PA June 1988 - November 1992

Bachelors of Arts in Education, Elementary Education

2.82 GPA

CERTIFICATIONS

ICS 100, 200, 300, 400, 700, 800

Safety Officer Certification

National First Responder Certification

Hazardous Materials Operations

FEMA MGT 416 Continuity of Government Operations Planning for Rural Communities

First Aid and CPR

ORGANIZATIONS

Richland Township Volunteer Fire Department, Gibsonia, PA September 1999 – Present

Volunteer Fire Police

Chair and run the Pancake Breakfast fundraiser that brings in approximately 400 people every year.

North Hampton Volunteer Fire Department, Gibsonia, PA January 2014 – Present

Volunteer Fire Police

Pittsburgh Passion, Pittsburgh, PA April 2009 – June 2013

Women’s Professional Football Defensive Line

ADDITIONAL INFORMATION AND SKILLS

Proficient in Excel, Word, and PowerPoint, Microsoft Outlook, and QuickBooks Pro