Session 6 – June 2014

*Management

*Review

Citizens

Systems

Resource

Support Hrs, Skills, Teams

Assessm

ent,

Support Plans,

Outcome Star

Budget,

Acc

ounts

, Tr

ain

ing

 

Quality

Assess

Plan

Do

Review

Define

Match

Check

ExitReview

OUR JOURNE

Y

Life Path Staff Needs

Applicants Skills

Life Path Support Ability

Citizens Needs

Learn

Today

*Outcomes

Focus oncustomer

Focus on organisation

Input Process Output Outcome Impact

Context

Values

*Maslow’s hierarchy of need

Specific

Measurable

Achievable Relevant

Time-bound

Ambitiou

s

SMARTObjectives

*Outcome Star

*Outcome Star

*Task Group

*Outcomes Leaflets

*Prepare Job descriptions and ideal profile for:

*Person centred support co-ordinator

*Support worker

*Support Ability Test

*Expectation

*Everyone comes to every session

*Complete task groups work

*Understanding of planning tools

*How do things feel

More feeling Less feeling

*How things felt last time

Happy

Good

Concerned

 

Unsure

TiredCheerf

ul

EXCITEDUncomfortable

Confused

*Research

*How many staff will you need in October and Why

*How many do you need to recruit and when

*Planning

*What do we need to know?

Known / Knowns Known / Un-knowns

Un-known / Knowns Un-known / Un-knowns

*Finding what we need

*Time to decide

*What else could we do?

*Sunk cost

* - a cost incurred in the past that should not be considered in the decision making process

* eg change of use request costs that have time lapsed, management costs that you would incur anyway

*Opportunity cost

* - what you are giving up by using resources in a certain way

* eg using the land for an alternative use, placing any cash resource needed on bank deposit

*Time line

*Time value of Money concept

*Money now is worth more than money in a years time.

*Why?

*Because inflation will erode the buying power of the money

*Eg If I have £10.00 today and the price of a white sliced loaf is £1 I can buy 10 loaves. If inflation is 5% how many loaves can I buy this time next year for the same £10? How many in 5 years time?

*Critical path

*For all projects there are particular events that if they don’t happen slow or even bring to a halt the whole thing.

*Critical Path analysis is a tool to identify which tasks have to happen in sequence and which can happen in parallel

*Eg our blue recruitment timetable is a simple critical path

*Need for staff

*Mind map

*What are the known/Unknows?

*Decision Tree

*Is it worth it?

*Time line

*What are the critical issues?

*Journey Log

Group

Personal

*Journey Logs

*What’s important to me

*Learning Log

*Personal

*Life Path

*How do things feel

Assess

Plan

Do

Review

Define

Match

Check

ExitReview

OUR JOURNE

Y

Life Path Staff Needs

Applicants Skills

Life Path Support Ability

Citizens Needs

Learn

Next Time

*Research

*7 things a manager can do to improve team work