management magazine 2016
DESCRIPTION
Impact through community engagement.TRANSCRIPT
2016MANAGEMENTDriving regional prosperityimpact through community engagement
BUSINESS | INFORMATION MANAGEMENT | PUBLIC ADMINISTRATION | RESOURCE & ENVIRONMENTAL STUDIES
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IDEASINTEGRITY
…is essential to building trust and maintaining sound working relationships
DIVERSITY…brings strength and unity to all endeavours
EXPERIENCE…prepares our students for their careers as they learn through experience
ACTION…that is accountable is at the core of values-led management
SUSTAINABILITY…is the engine of prosperity that accounts for society, the environment and profits
The Dalhousie University Faculty of Management is Canada’s leader in advancing values-based management to bring sustainable prosperity to individuals and communities.
Offering management education for every stage of your career:
Executive Education Mid-Career Development Graduate Programs Undergraduate Programs
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04 – Impact – tangible results from a shared visionOur interim dean, Bertrum MacDonald, reflects on the impact of our Faculty’s vision of values-based management
05 – Meet our new deanAn introduction to Sylvain Charlebois
06 – Giving back 2015-2016Walking the talk of values-based management in our community
07 – Student successFrom competitions to conferences, our students putting their learning into practice
08 – Driving regional prosperityThe community impact of our learning model and vision
12 – Harnessing tidal power with the flow of informationThe contributions of a graduate student’s research to the goal of extracting energy from the Bay of Fundy
13 – An inspiring career comes full circleA lifetime of breaking new ground as a woman and an African Nova Scotian
14 – Spreading the word on big dataOffering knowledge and expertise to the business community
15 – A focus on leadership: Dal’s new MBAProviding a flexible learning option to mid-career professionals
16 – Woman of excellenceHonouring an innovative academic’s role in the community
17 – Management researchDiverse approaches to informing better practices and policies
18 – Lobster at home: management without borders in Cape BretonOur graduate students tackle problems for community partners
19 – Staying challenged and inspiredThe rewards of seizing opportunities at the Rowe School of Business
20 – Public administration in the digital ageStudents, professors and public service professionals collaborate on ideas and best practices
21 – Get involved – Build a better world
22 – Faculty of Management Alumni – Building a better world
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MANAGEMENT MAGAZINE 2016
Management Special Publication | 2016Editor: Colin Craig | Designer: Brenna MacNeil, Design Services Writers: Miriam Breslow, Colin Craig, Sarah Delaney, Susan Haydt, Marie Visca
Contact: Faculty of Management, Dalhousie University · Kenneth C. Rowe Management Building, Suite 3050 | 6100 University Avenue · PO Box 15000 · Halifax, Nova Scotia, Canada B3H 4R2Tel: 902.494.2582 · management.dal.ca
Feedback/Suggestions: [email protected]
Cover Image: The Angus L. Macdonald Bridge spanning Halifax Harbour, infrastructure that is critical to the region’s prosperity.
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EDITORIAL
Serving as interim Dean for the past year has increased my appreciation of the impact that our vision about values-based management has on many individuals and organizations with which our students, faculty and staff work. Through this vision we aim to inspire our students, conduct research that will inform policies and practices and contribute to the economy of the region.
As Canada’s leader in advancing values-based management, we have created a learning environment that offers each student many opportunities to live our pledge: Manage with Integrity and Make Things Happen. We challenge them to pursue their actions, as students and as future managers, with accountability in mind. We support a culture of collaboration where people focus on creating shared values for all stakeholders. Our ability as a Faculty to provide students with experiences that prepare them for their careers is our greatest strength. It’s at the heart of what we do.
In this year’s issue of Management magazine, we share stories of community impact that span the breadth of our Schools and Centres. Our students, faculty, staff and alumni contribute to the development of a better world through engagement with many communities. You will read accounts of research, volunteerism, philanthropy, the advancement of ethical practices, management consultancy, globalization and contributions to the workplace all centred on values-led management.
I am proud of the impact we have locally, nationally and globally. The businesses, government departments, non-governmental organizations and other groups that we engage with give our students exceptional opportunities to learn through practical application of knowledge gained in the classroom. In addition, our faculty pursue research with many of the same businesses and organizations. In return, the diverse and fresh perspectives offered by students and faculty on today’s management challenges result in advice and assistance that will support a thriving economy.
Whether you are a graduate, a potential employer-partner or an organization looking for new solutions, I invite you to work with us to enable sustainable prosperity for individuals and communities. By doing so, you will help us inspire our students and undertake research to build a better world.
Bertrum MacDonald, Interim Dean
Impact – tangible results from a shared vision
THE HONOURABLE BILL MORNEAU, MINISTER OF FINANCE, ANSWERS QUESTIONS FROM ROWE SCHOOL OF BUSINESS STUDENTS AT A PRE-BUDGET CONSULTATION ON CAMPUSINTERIM DEAN BERTRUM MACDONALD
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EDITORIAL
Meet our new dean
Dalhousie University’s Faculty of Management has succeeded in its search for a new dean to succeed interim dean Bertrum MacDonald who has been serving in the role since Peggy Cunningham stepped down at the end of her five-year appointment.
“We’re very pleased to welcome Sylvain Charlebois to Dal as Dean of the Faculty of Management,” said Richard Florizone, President of Dalhousie University. “Charlebois will hold a cross-appointment as professor with tenure in the Faculty of Management and the Faculty of Agriculture, commencing July 1, 2016.”
Charlebois comes to Dalhousie from the University of Guelph, where he has served as associate dean, research and graduate studies, in the College of Business and Economics since July 2010. He served as acting dean of the College from December 2011 to June 2012; associate dean, executive programs, from November 2012 to June 2014; and associate dean, academics, from December 2010 to October 2012. He also co-founded the Food Institute at the University of Guelph. Prior to joining the University of Guelph, Charlebois was director of the Johnson-Shoyama Graduate School of Public Policy (Regina campus), affiliated with the University of Regina and the University of Saskatchewan, and associate dean of the Faculty of Business Administration at the University of Regina.
Charlebois received a doctorate in business administration from the University of Sherbrooke in 2005 (marketing channels and political economies), a thesis-based MBA from École des Sciences de la Gestion, UQAM, and a bachelor of commerce from the Royal Military College in Kingston.
Over the past 15 years Charlebois has secured multiple SSHRC and CIHR grants, as well as funding from other sources. He has an extensive publication, presentation and consulting record. His research interests include marketing channels, food distribution, food safety, marketing boards, genetically modified organisms, vertical integration and political economies.
“I’m excited and honoured to have been selected for this position. The Faculty of Management is unique in the country. It is already quite successful, very collegial and extraordinarily collaborative in advancing management science education,” said Charlebois.
“I’m honoured to have the opportunity to ensure that success has every opportunity to continue. I honestly couldn’t dream of a better job.”
– Colin Craig
ABOVE: SYLVAIN CHARLEBOIS
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ACCOUNTABLE ACTION
Giving back 2015–2016Our students, staff and faculty put values-based management into action through a wide range of initiatives
The Faculty of Management’s impact in the community extends to philanthropy as students, staff and faculty give back to the community through actions and fundraising. Chief among these are the substantial amounts raised by 5 Days for the Homeless (over $13,000 for Phoenix Youth Programs), Movember (over $30,000, the most of any university in Canada), the Christmas Gift Drive for Phoenix House and the Inside Ride (over $12,000 for children with cancer). Two great examples of volunteerism are the annual Tax Clinic in which accounting students file returns for individuals who are not otherwise able to and A Day of Caring in which faculty and staff spend a day doing manual labour for United Way agencies in need of property maintenance. In each of these activities the Faculty of Management demonstrates that it puts values-based management into action for the benefit of the whole community.
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ROWE SCHOOL OF BUSINESS
Student successFROM COMPETITIONS TO CONFERENCES
Each year, students from the Faculty of Management take on a variety of extracurricular endeavours that embody the Faculty’s tenets of Experiential Learning and Accountable Action. This year, the students have excelled at case competitions, where they put their learning into practice, and hosted conferences that address real-world issues.
JDC CENTRAL
“It was the best feeling I’ve ever had,” says Nicholas Boole, co-captain of the 2016 Rowe School of Business JDC Central team. He’s talking about the moment the team learned it had won the case competition’s Academic Cup. The School has a history of strong performance at JDCC, but this year the team outdid itself. The Rowe team, with approximately 40 students, made the long bus trip to Toronto to compete against 13 schools from Ontario, Quebec and the Maritimes. Besides winning the overall Academic—a first for the Rowe School—its Marketing team placed first in its stream and the Business Strategy team placed third. In addition, Rowe student Adrian Hutcheson
was named JDCC Volunteer of the Year, and the Rowe sports team won the Sportsmanship Award.
SCOTIABANK ETHICS IN ACTION CASE COMPETITION AND CONFERENCEEach November, this student-led program engages business students from Canada and the United States and the Canadian business community in shaping ethical business leadership. The 2015 organizing committee awarded the Scotiabank Ethical Leadership Award to international human rights lawyer Irwin Cotler, P.C., O.C., Emeritus Professor of Law at McGill University.
REGIONAL WINS FOR DALHOUSIE ENACTUS TEAMIn February, teams from 13 schools gathered in Halifax for the Enactus Canada Regional Exposition for Atlantic Canada. The student teams showcased outreach and entrepreneurship projects they had been working on for the past year. Dalhousie’s Enactus team took home two major awards—second place in Atlantic Canada for Financial Inclusion and third place for the Impact Award in Entrepreneurship. “These wins are very substantial for the Rowe team, as the teams we are competing against are top tier,” says Bachelor of Management student Samantha Dixon, president of Enactus Dal. Dixon has plans to keep Enactus Dal contributing in the future.
“Our goals for the upcoming year are to
double our membership and projects,” she says. “We want to substantially increase our impact, both locally and globally.”
INFORMATION WITHOUT BORDERS CONFERENCEIn February, students from the School of Information Management hosted the 2016 IWB Conference entitled “Managing Health Information: Technologies and Strategies for the 21st Century.” It featured Dr. Robert Strang (Nova Scotia’s Chief Public Health Officer) as the keynote speaker. He and other high-profile speakers addressed a conference theme that considered many aspects of health-related information management.
PUBLIC ADMINISTRATION CONFERENCEIn January, students at the School of Public Administration hosted the 16th Annual Atlantic Conference on Public Administration. Entitled “Remaining Relevant: Adapting for Tomorrow”, the focus was on how policy on immigration and the shared economy impacts economic growth in Atlantic Canada. Highlights of this, the largest gathering of public servants in Atlantic Canada, included a debate on the shared economy and full-day workshop examining successful collaborations between Indigenous, private and public sector leaders of Atlantic Canada, in the areas of economic development, education, the environment and the fishery.
ABOVE: DR. FLORENCE TARRANT, ADVISOR, AND CO-CAPTAINS NICHOLAS BOOLE AND CASEY GALLAGHER WITH THE JDCC ACADEMIC CUP
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FACULTY OF MANAGEMENT
Driving regional prosperityImpact through community engagement
There are 2,300 students, 50 staff and 85 faculty members who study, work, teach and conduct research in the Faculty of Management’s Kenneth C. Rowe Management Building. They share a common vision of values-based management, at the root of which is a desire to bring sustainable prosperity to individuals and communities. Combining these values with an experiential learning model that underpins all 11 graduate and undergraduate programs delivered by the four schools makes the Faculty capable of having a profound impact through community engagement. From the vantage point of the Faculty’s dean, it is a source of pride born of purpose.
With the release of the Ivany Report in 2014 and the action plan of the One Nova Scotia Coalition in 2015, the Faculty of Management’s strategic focus on driving regional prosperity has become all the more relevant. “I’m proud to see the contributions made by many areas of the Faculty to the well-being of the province,” says Bertrum MacDonald, Interim Dean of the Faculty. “These contributions span the
various schools and centres in the Faculty of Management.”
FEEDING THE HUMAN RESOURCE PIPELINEThe Faculty’s most obvious contribution is that of feeding the province’s talent pipeline with high-quality, high-potential individuals, but the reality is that these students begin making an impact in the workplace long before they graduate. Businesses and organizations hire students for work-term placements that are mandatory for the Corporate Residency MBA, Master of Public Administration, Master of Library and Information Studies, Master of Resource and Environmental Management and Bachelor of Commerce Co-op programs and optional for the Bachelor of Management program. Businesses, government departments, NGOs and other organizations give the students invaluable opportunities to learn through the practical application of knowledge gained in the classroom. In return, the students bring diverse and fresh perspectives to management challenges and in doing
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FACULTY OF MANAGEMENT
“I’m proud to see the contributions made by many areas of the Faculty to the well-being of the province.”
– Bertrum MacDonald, interim dean of the Faculty
FAR LEFT: OUR STUDENTS BEGIN MAKING A POSITIVE IMPACT IN THE WORKPLACE LONG BEFORE THEY GRADUATE.
BELOW: COMMUNITY ENGAGED LEARNING BENEFITS EVERYONE INVOLVED.
so provide their employers with new opportunities for their own processes of life-long learning. The work terms also provide employers with the opportunity to recruit talented individuals who might not otherwise have considered a career in Nova Scotia.
FOSTERING PROFESSIONAL GROWTHIn the Rowe School of Business, establishing and maintaining relationships with employers, prepping students for job search and interviews and managing the for-credit work terms is the role of Management Career Services (MCS). In 2015, MCS staff involved over 160 Nova Scotian employers in 357 work terms in businesses and not-for-profits, large and small. In total, students on work terms earned over $6.4 million through 770 placements across Canada and around the world, which, as MCS Director Anna Cranston points out, is mostly spent in Nova Scotia.
In a direct response to the Ivany Report, MCS created the Workplace Experience Program, which allows international students with little knowledge of Canadian workplaces to spend time in local organizations where they participate in discussions, observe different roles and build confidence to apply for jobs in Canada. Another MCS program, C3 Mentoring, invites business students to embrace corporate social responsibility to become a “Corporate Community Connector.” The C3 Mentoring program creates partnerships between corporations and local non-profit organizations, linked by Bachelor of Commerce Co-op students in the Rowe School of Business. The corporation sponsors the student’s salary and a senior executive acts as mentor to help the student build management capacity in the host not-for-profit. For some students this has been a life-changing experience that has set them on a career path in the not-for-profit sector.
SERVING THE COMMUNITY AS CONSULTANTSThe Faculty of Management’s experiential learning model extends beyond work
terms to include engagement with businesses and organizations on a consultancy basis.
The Management Without Borders course, mandatory for four graduate programs in the Faculty, requires students from all four schools to learn to work in multidisciplinary teams while designing plans for local businesses, municipalities and non-profit organizations. The course fulfills two goals: the students learn about project management and the region and Nova Scotian organizations benefit from their expertise—and make connections with those who will soon be joining the workforce. In 2015, 25 client organizations were served including the Municipality of the District of Shelburne, Hike Nova Scotia and the Cumberland Energy Authority. “Our experience with the MWB course exceeded our expectations. The level of professionalism, engagement and motivation of the students translated into a high quality report which will help
our municipality continue its research and evaluation of tidal energy in our area. Each student brought forward their own experience and educational background which allowed for a well rounded report.” – Charlene LeBlanc, Municipality of Argyle
Another initiative that connects Management’s students with local enterprise is the aptly named RSBconnect program. “The Rowe School of Business is committed not only to deliver first-class education, but also to improve our contribution to our community’s continuous learning effort,” says Dr. David Stuewe, lead on this initiative. RSBconnect pits students in marketing and strategy courses—in the last eight months of their Commerce or MBA degrees—against challenges faced by local businesses. In 2015, 49 client businesses were served including HealthWalks Inc., Irving Shipbuilding, Saint Vincent’s Nursing Home and Parks Canada – Southwestern Ontario Field Unit.
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FACULTY OF MANAGEMENT
LEFT: ARDI IRANMANESH, CO-FOUNDER OF AFFINIO INC. WITH LAURA PARK (MBA’16)
BELOW: STUDENT ENTREPRENEURS MITCHELL HOLLOHAN AND COLE CAMPBELL, PARTNERS IN THEIR COMPANY, SITE 2020 INC.
ABOVE (L-R): PETE LUCKETT, PAUL EASSON, CHAIR OF CENTRE FOR FAMILY BUSINESS ADVISORY BOARD, CHLOE LUCKETT (BA’15) AND GEENA LUCKETT (BMGMT’12)
NURTURING THE ENTREPRENEURSHIP ECOSYSTEMThe Norman Newman Centre for Entrepreneurship (NNCE) excels at helping young minds create new businesses and build networks to encourage entrepreneurship throughout the province. Students working in the NNCE frequently focus on community projects and entrepreneurship that improves the regional standard of living by creating jobs and driving innovations that improve productivity and competitiveness. The Centre’s semi-annual Startup Weekends bring together students and community members to create new ventures that are mutually beneficial. The Centre runs the Starting Lean program which has won the Progress Media Award for Innovation in the Public Sector. The program engages Dalhousie students from a variety of disciplines in a unique approach to starting a new business. Dalhousie has been well represented in the national elite entrepreneurship program, Next
36, by NNCE students. Many of their alumni are progressing from start-ups to stay-ups as they attract investors and customers. One example that is attracting major investors and international media attention is Spring Loaded Technology, which is marketing the world’s first bionic knee brace to people with knee injuries, athletes and the military.
BUILDING NOVA SCOTIA’S EXECUTIVE MANAGEMENT CAPACITYBesides undergraduate and graduate programs, the Faculty of Management also offers Executive Education, which delivers cohort-based programs to improve the leadership skills of those working in local and regional organizations. Executive Education tailors programs to specific industries and companies, which have included IMP Group, Shannex, Halifax Port Authority, the Construction Association of Nova Scotia and the Black Business Initiative. “Our focus is on developing leadership, productivity and global
competitiveness within the region,” says Deborah Merry, Executive Director. In 2016, Executive Education is launching open enrollment programs to serve the business community with courses in areas such as Big Data and Law Practice Management. Executive Education has recently partnered with the Halifax Chamber of Commerce under the All Ships Rise initiative, which seeks to prepare businesses to take advantage of opportunities presented by megaprojects such as the Big Lift, the Maritime Link, the Nova Centre and the Irving Shipbuilding contracts.
SUPPORTING FAMILY BUSINESSThe majority of businesses and certainly some of the most prominent in Nova Scotia are family businesses. The Faculty’s Centre for Family Business and Regional Prosperity (CFBRP) is dedicated to engaging in education, research and outreach concerning family business in Atlantic Canada. Besides educating graduate and undergraduate students
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CLASS PHOTO OF THE THIRD COHORT FROM I.M.P. GROUP TO COMPLETE THE EXECUTIVE EDUCATION PROGRAM AT THE FACULTY OF MANAGEMENT.
about managing and working in family enterprise, the Centre runs educational workshops for members of and advisors to family businesses.
The Centre is currently engaged in an “Extent of Family Business in Atlantic Canada” research project to discover more about the experience and challenges of being in a family business. In May 2016, the Centre will host the Atlantic Canada Family Business Summit. Each year, at the Legacy Dinner, the Centre honours an Atlantic Canadian family business that has successfully transitioned to or involved
the next generation of the family. “The succession of these family businesses is vital to our regional prosperity,” says Leslie McNabb, Director of the CFBRP, “and the Centre aims to be part of the solution by becoming a resource to the family business community.”
A SENSE OF SHARED PURPOSE A subtext to the Faculty of Management’s vision statement about values-based management is the tagline: Manage with integrity, make things happen. This phrase sums up a shared sense of purpose underlying the endeavours of our staff,
students and faculty. Through it, they are able to realize their desire to make a difference in the world by playing an integral role in the economic and social life of the community.
– Miriam Breslow and Colin Craig
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SCHOOL OF INFORMATION MANAGEMENT
Harnessing tidal power with the flow of information
Fundy FactsOn a flood tide, 160 billion tonnes of seawater flows into the Bay of Fundy, four times the combined flow of the world’s freshwater rivers during the same six-hour interval.
The vertical tidal range can be over 16 metres, giving the Bay of Fundy the highest tides in the world. The horizontal range, as much as 5 kilometres, exposes vast areas of ocean floor.
The tidal currents in the Bay of Fundy are fast, exceeding 10 knots (5 m/s or 18 km/hr).
Growing up in Rothesay, New Brunswick, Lee Wilson was familiar with the awe-inspiring power of the Fundy tides. Many have wondered how we might harness the power that sweeps around iconic landmarks such as Hopewell Rocks, Cape Split and Burntcoat Head. Wilson, as a candidate for a Master of Library and Information Studies (MLIS), is applying his skills and training to the effort to extract green energy from the oceans.
He recently defended his master’s thesis entitled “Tidal Power Communication Networks in the Bay of Fundy Region.” “It’s a local industry with the potential to rival the megaprojects of Alberta but with the positive difference of creating green energy rather than carbon-based. There is such fantastic potential for the region’s economy and the environment,” said Wilson. “I was able to apply my studies in information management to explore how the tenets of integrated ocean and coastal management are playing out in this nascent sector. In particular, I wanted to measure the extent and impact of information sharing among tidal power stakeholders.”
Wilson’s research started from the premise that good management requires
input from all stakeholders, something that is especially crucial to the success of natural resource developments. The implementation of tidal power affects many stakeholders: municipal, provincial and federal governments; First Nations; non-governmental organizations (NGOs); environmental groups; domestic and foreign industry; universities; and community groups.
Wilson’s thesis presents the results of a mixed-methods case study that used social network analysis and semi-structured interviews to examine tidal power stakeholder communication networks in the Bay of Fundy region of Nova Scotia. Understanding how, and indeed if, stakeholder organizations are communicating yields insight into how communication channels might be improved, which can also be applied to similar contexts, e.g., the offshore wind and wave energy industries. Wilson observed the importance of “bridger” organizations, particularly from the NGO sector, in facilitating the flow and use of information among diverse organizations.
In addition to his thesis defense presentation at Dal, Wilson addressed the
Acadia Tidal Energy Institute and the Fundy Energy Research Network on his research and thoughts on how communication channels could be improved. He also gave a public lecture at the School of Information Management that was well attended by Government of Nova Scotia and NGO representatives.
“Having the opportunity to make a contribution to the advancement of an industry with such massive potential for the prosperity of our region has been truly exciting for me,” said Wilson. Fittingly, Lee is now a part of a national project to develop data management best practices, infrastructure and policy to help ocean scientists better connect and share data. After graduation, he will continue as a Research Associate with the Marine Environmental Observation Prediction and Response Network: “The ocean research sector is vital to Canada’s ecological and economic future, but it’s drowning in data. Information managers will play an increasingly important role in ensuring that these huge quantities of data are being put to good use.”
– Colin Craig
ABOVE: THE TEST SITE OF THE FUNDY OCEAN RESEARCH CENTRE FOR ENERGY ON THE MINAS PASSAGE NEAR PARRSBORO, NS, WITH CAPE SPLIT 5KM DISTANT (LEE WILSON PHOTO)
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SCHOOL OF PUBLIC ADMINISTRATION
ABOVE: MAYANN FRANCIS WITH DALHOUSIE PRESIDENT RICHARD FLORIZONE (DANNY ABRIEL PHOTO)
An inspiring career comes full circleThe Honorable Mayann Francis appointed Distinguished Public Service Fellow by Dalhousie University
As a woman and an African Nova Scotian, Mayann Francis knows all about the pressure to do well and break new ground so that others might follow in the high-profile roles she has filled over the years. Now, at a time in her career when she expected to be retired, Francis has realized yet another first with her appointment as Distinguished Public Service Fellow by Dalhousie University’s School of Public Administration.
In this newly established role, Francis will have an opportunity to share her extensive knowledge of the public service with students and faculty alike. She will give guest lectures in Master of Public Administration (MPA) classes as well as the occasional public lecture, be available for one-on-one consultations and write a memoir of her career. She will also offer leadership in areas of greatest interest to her.
“Dalhousie University is extremely fortunate to have Mayann Francis fill this important role. She has been a dedicated public servant who has served in policy, management and executive roles for a wide array of organizations,” said Richard Florizone, President, Dalhousie University.
“In her public roles she has brought
attention to equality, inclusion and faith as important dimensions of community and public service. Her integrity, breadth of experience and proven track record of success will make her an invaluable resource and role model for our students and the community at large.”
Committed to equity and social inclusion, Francis made history as Dalhousie University’s first employment equity officer and director and CEO of the Nova Scotia Human Rights Commission. She was the first female Ombudsman of Nova Scotia and when she became the 31st Lieutenant-Governor of Nova Scotia in September 2006, she was the second woman and the first African Nova Scotian to hold the position.
A native of Whitney Pier, Cape Breton, Francis began her career working as an X-ray technologist. She went on to earn a Bachelor of Arts from Saint Mary’s University, a Master of Public Administration from New York University, a certificate in Equal Opportunity Studies from Cornell University and a certificate in Theological Studies from the Atlantic School of Theology.
Most recently, Francis authored her first children’s book and became the Chair of the Board of Governors of the Atlantic School of Theology. Of her career successes she says, “I have been blessed not lucky.” She advises others to always have a five-year strategic plan for their life and “to be proud of whatever positive thing you choose to do.”
“I never expected to come full circle to Dalhousie, which makes me all the more pleased, honoured and humbled to be seen as a Distinguished Public Service Fellow. This gives me hope that I can have a positive impact on the students and the Dalhousie community,” said Francis.
“The School of Public Administration is thrilled to have Mayann Francis as our first distinguished fellow. It is a fantastic opportunity for our aspiring public servants to learn from her experience and wisdom as they plan their future careers,” said the School’s director, Bob Moody. “Her very presence at the School will enrich our programs and advance our understanding of what it means to dedicate one’s professional life to the service of the public.”
– Colin Craig
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DR. MIKE SMIT
SCHOOL OF INFORMATION MANAGEMENT
Spreading the word on big dataExtending an organization’s current capabilities, bringing ever larger data within reach
Dr. Mike Smit knows big data can be intimidating. “People think, ‘I’m never going to know how to do big data,’” says the assistant professor in the School of Information Management. “But it’s not about becoming a data scientist; it’s about learning how to use big data in a world in which data is so important.”
The pervasiveness and usefulness of big data motivated a collaboration between Smit and the Faculty’s Executive Education program, which delivers certificate-level courses to professionals in business, government and other organizations. This May, Smit, along with Rowe School of Business faculty members Dr. Michael Bliemel and Dr. Hossam Ali-Hassan, delivered a three-day intensive course on big data. Deborah Merry, Director of Executive Education, was keen to add their course to the roster.
“We know that companies are struggling to manage the opportunities and challenges created by big data,” she says. “And Dr. Smit and his colleagues are a fine example of the knowledge and expertise we can offer the business community to tackle these challenges.”
Smit is used to teaching the subject to his students, but with courses like the May intensive, he has also begun taking his knowledge to non-academic audiences. “I think it’s great to get outside the university environment to talk about the research that happens here,” he says. “Especially in a faculty like ours, there’s a great focus on how what we’re doing can help, not only internationally and nationally but regionally.”
Smit is a strong advocate not just for sharing research with practitioners and helping drive local prosperity, but also for data literacy. “Because data is so pervasive, everyone in an organization needs to be able to work with it. It’s not something we can outsource,” he notes. So what exactly is big data? “There are a lot of definitions,”
says Smit. “The one that guided us as we put this course together is that data will feel big to you if it goes beyond your current capabilities.” He explains that the idea of data literacy is to extend an organization’s current capabilities, bringing ever larger data within reach.
“In general, data literacy is about the ability to collect, evaluate, analyze, share, visualize and make decisions based on data,” he says. “In the course we’ll be talking about the tools and practices that will help organizations find the value in data.” The course will also teach “the kind of knowledge you need to make good strategic decisions about how to use and manage data effectively in an organization.”
– Miriam Breslow
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ABOVE: MID-CAREER PROFESSIONALS ARE DRAWN TO THE FLEXIBILITY OF CFAME’S BLENDED-ONLINE PROGRAMS.
A focus on leadership:Dal’s newMBA Flexible. Be anywhere, work anywhere while you earn your degree.
For the past 20 years, the Centre for Advanced Management Education (CFAME) has been enrolling mid-career professionals from across Canada for a blended-online MBA. Students in the program continue to work while completing the MBA Financial Services degree. Now, with two decades of success behind them, CFAME is branching out with a new MBA Leadership program.
“It’s the only MBA in Canada focused on leadership and it reflects the latest thinking on the subject,” says Dr. Martine Durier-Copp, CFAME Director. “We were getting requests for a more general MBA that isn’t focused specifically on the financial services sector. We chose leadership because we have a strong group in the faculty who specialize in that area.”
The Leadership stream follows the same format as the Financial Services (FS) program. “The model is blended,” says Durier-Copp, “so throughout the term the students learn through our web-based
learning management system, and at the end of each term they gather across the country for face-to-face intensives.”
CFAME’s MBA programs are the only ones in Canada to use a blended format, and Durier-Copp says that CFAME is constantly studying its own model: “We’re also a research centre of e-learning, so we examine the efficacy of this model, which evidence shows yields a higher level of success than just e-learning.” Dr. Jim Barker, a faculty member in the MBA-FS and the new Leadership program, explains the thought behind blended delivery. “We worked very hard to create courses that fit this model,” he says, “and we think very carefully about what is done online and what is done in the intensive sessions to maximize both of those.”
For instance, Barker teaches a course in management skills development, required for both Financial Services and Leadership students. Peer-to-peer
learning is an important component of management skills development for these students, but it’s difficult to get peer learning online, he says. “So I focus the online segment on learning the basic knowledge, and during the intensive the students use that knowledge to maximize the peer-to-peer experience.”
Barker reflects on the importance of the new program: “The benefit of the MBA Leadership is an understanding of how the Canadian workplace is evolving,” he says.
“Organizations are getting increasingly complex, and the best example of that is the growth of technology, especially analytics. Those applications create a lot of opportunities but they also create very difficult managerial issues. What is needed particularly in the Canadian workforce is leaders with the skills to excel in these environments. That’s what our program addresses.”
– Miriam Breslow
CENTRE FOR ADVANCED MANAGEMENT EDUCATION
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SCHOOL FOR RESOURCE AND ENVIRONMENTAL STUDIES
Woman of excellenceSRES Professor, Dr. Michelle Adams, named a “Woman of Excellence”
MICHELLE ADAMS, WOMAN OF EXCELLENCE, ENTREPRENEUR/INNOVATOR 2015 AWARD RECIPIENT.
Before last summer, Dr. Michelle Adams had only a vague idea of the Progress Women of Excellence Awards. “Two colleagues of mine have won this award in the past, but I knew little about it. One was the national sales director for Bullfrog Energy. So I thought they were kind of
‘beyond-me’ awards.” Adams, an associate professor in the School for Resource and Environmental Studies, was nominated by a SRES colleague, Dr. Karen Beazley, and was one of 19 Halifax women to be honoured with an award this year at a fundraising gala November 2015.
“When you look at the people who get nominated, you think, ‘this is pretty cool,’” says Adams. “It’s a really good philanthropic organization.” The Halifax women’s chapter of the Canadian Progress Club was founded in 1988 and has been raising funds for local charitable causes since then, primarily for Phoenix Youth Programs. Each year the
chapter grants awards to “inspirational women who play an important role in our community” in a variety of fields. Dr. Martha Crago, Dalhousie’s Vice-President of Research, also won an award this year, in the Education and Research category.
Adams, however, won in a less academic category: Entrepreneur/Innovator.
“Michelle is herself ‘innovation’ by nature,” says Beazley. “She lives it.” Adams elaborates: “What I do wouldn’t traditionally fall under academic research. I think part of the reason Karen nominated me is because I’m really actively trying to intersect what we do in academia with what goes on in the real world.” Adams takes learning outside the university, through research projects, internships and thesis work for Master of Environmental Studies students; she has created opportunities for student groups in the Management Without Borders course to work with local companies, and involves
students in her own outreach projects. “Students respond very well to real-world examples of what’s going on not just in a lab but in a boardroom,” says Adams, “and they also respond well to knowing that their assignments will be read by someone other than an academic.”
Adams also speaks highly of the interdisciplinary and cooperative nature of SRES and its effect on her research. “SRES is very respectful of efforts to engage the outside world in a non-academic way, which may not be as easy in other units,” she says. Beazley’s reaction to Adams’s award speaks to the supportive environment in SRES. “I am so proud to see Michelle’s accomplishments recognized,” she says. “She is a role model and mentor for other young women, and a leader in bringing environmental concerns into the mainstream of engineering and business.”
– Miriam Breslow
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FACULTY OF MANAGEMENT
ABOVE (TOP TO BOTTOM): DR. BERTRUM MACDONALD, DR. KATE SHERREN, DR. KEVIN QUIGLEY
A BROAD RANGE OF FUNDERS AND TOPICSIn 2015, our faculty members successfully applied for research funding from the Social Sciences and Humanities Research Council (SSHRC), Canadian Institutes of Health Research (CIHR), Nova Scotia Health Research Foundation (NSHRF), Marine Environmental Observation Prediction and Response Network (MEOPAR), and the Canadian Partnership Against Cancer (CPAC). The topics of our funded projects reflect the diversity of research interests in the Faculty, including: health policy and system funding; data literacy; virtual teams and e-learning; adapting agriculture to climate change; information use by governments; critical infrastructure; disaster preparedness in the Maritimes; understanding drug formulary decision-making in Canada and internationally; integrating public values and priorities into cancer drug funding decision-making; pharmacy safety; and sharing health information over social media.
A RECORD-BREAKING YEAR FOR RESEARCH COMPETITION SUCCESS We are proud to report an unusually high success rate in funding competitions and in funding of knowledge synthesis studies.
Three of our researchers received SSHRC Insight Grants in the spring of 2015: Dr. Bertrum MacDonald (SIM), Dr. Kate Sherren (SRES) and Dr. Kevin Quigley (SPA). Respectively, they lead interdisciplinary teams in the study of information use at the science-policy interface, holistic grazing management in the context of climate change, and adapting to vulnerabilities in Halifax’s transportation critical infrastructure. This is particularly impressive given that the Canada-wide success rate in this competition was 23%.
Similarly, three of our researchers received Knowledge Synthesis grants in 2015. Dr. Dominika Wranik (SPA) is leading a CIHR-funded study of the optimal structures of interdisciplinary primary care teams. Dr. Mike Smit (SIM) led a project on how best to teach data literacy and Dr. Martine Durier-Copp led a study about understanding determinants of effective online learning. The latter two were funded through SSHRC’s special call for knowledge syntheses to answer the question: What new ways of learning, particularly in higher education, will Canadians need to thrive in an evolving society and labour market? We were the only faculty in Canada to have two winners in this competition. – Susan Haydt
Management researchDiverse approaches to informing better practices and policies.
In the 2014-2015 fiscal year, the Faculty of Management brought in $1.12 million in research funding and $1.28 million in research contracts.
BELOW (TOP TO BOTTOM): DR. DOMINIKA WRANIK, DR. MIKE SMIT, DR. MARTINE DURIER-COPP
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FACULTY OF MANAGEMENT
Lobster harvesters in Cape Breton, though, have noticed over the years that fewer and fewer people visit their wharves to purchase lobster. The group representing these harvesters, Lobster Fishing Area (LFA)-27 Management Board, saw a need to study and increase local interest in local lobster.
They turned to Dalhousie’s Management Without Borders (MWB) class for help. MWB is composed of graduate students from the Faculty of Management’s four schools as well as students from the Marine Affairs Program in the Faculty of Science. This unique course pairs these interdisciplinary students with Nova Scotia businesses and organizations. Jenny Baechler, MWB coordinator, explains the process: “Organizations connect with the MWB team and together we craft project descriptions that allow students to tackle specific problems facing our community partners. The students review the proposals and rank their preferred
projects. Some organizations know exactly what they need but don’t have the resources to complete it, and others know they need something but don’t have the expertise on hand.” In the case of the LFA-27 Management Board, she says, it was a blend. “They had a really good sense of what they needed, but the student team also had the opportunity to be creative in how they approached the problem.”
The group of students performed both secondary and primary research, surveying residents of, and visitors to, Cape Breton on their perception of local lobster and direct purchase from harvesters. The students delivered an analysis of the lobster market in Cape Breton and a communication plan for the group of harvesters. “The team produced recommendations that the organization could implement,” says Baechler. Based on these recommendations, the LFA-27 Board launched a website, capebretonlobster.com, and became
Lobster at home: Management without borders in Cape BretonFor many visitors to Nova Scotia, lobster is as essential to the Maritime experience as beaches and tartan.
involved with social media to address topics such as the source of the lobster, how to handle and cook it, and sustainability. “The website was launched to potentially brand Cape Breton lobster as separate from Canadian lobster across the board, as an alternative to New England lobster perhaps,” explains Baechler. “It’s creating a Cape Breton lobster brand, and the MWB students had a role in that.”
Baechler notes that this project fits in with Dalhousie-wide and provincial initiatives.
“It aligns with aspects of the president’s strategic plan and with the Ivany report. It incorporates aspects of community engagement, rural development, sustainable prosperity, and ocean sciences.” And besides the relevance of the project, Baechler adds, “I’m happy that it showcases that students from Dalhousie are working on community projects across the province, not just here in Metro.”
–Miriam Breslow
ABOVE: GRAND ETANG, CANADA. PICTURESQUE RURAL SCENE WITH WATER AND WINDMILL ON HILLSIDE, ON THE FAMOUS CABOT TRAIL IN CAPE BRETON, NOVA SCOTIA. (ISTOCK PHOTO)
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ROWE SCHOOL OF BUSINESS
Staying challenged and inspiredTaking on opportunities at the Rowe School of Business
Sam Dundas has proven that getting involved and challenging yourself can yield remarkable results. The second-year Commerce student, originally from Calgary, chose a university across the country for that very purpose. “The farther I go from home, the greater the likelihood I will have to step out of my comfort zone, meet new people and challenge myself,” says Sam.
During his first year at the Rowe School of Business, Sam was eager to meet new people and get involved in campus life. Management Career Services played a big role in helping him accomplish this. “They put on a lot of events, like the interview competition that got me started, and then the biggest thing was JDCC,” Sam explains.
JDC (Jeux du Commerce) Central is Central Canada’s largest business school case competition, bringing together over 700 delegates from 14 Canadian business schools. During the three-day event students compete in academic case competitions, parliamentary style debates, sports tournaments and social competitions. The team that performs
best overall takes home the prestigious Academic Cup. “When they said ‘Rowe School of Business’, we couldn’t believe it,” says Sam, “It was probably one of the best moments of university so far.”
SPEAKING OUTThrough JDC, Sam found himself involved with the Dalhousie Investment Society. The society, which runs a mock hedge fund of $100 million, gives members the opportunity to apply skills gained in the classroom to a real-life scenario.
Last year, a speaker came to talk to the society about an opportunity to present at the Institute of Advanced Financial Planners Trusted Advisory Symposium. They were asked to build a pitch around the question of how financial planners and advisors can appeal to millennial clients. The best pitch would be chosen and the team awarded a trip to Niagara Falls to present at the conference.
Although the competition was aimed at third-year students, Sam and two friends, Bryce Cross and Kyle MacLean, submitted
a proposal and two weeks later found out they had been selected.
The trio headed to Niagara Falls in the first week of October to present to over 150 financial professionals. “We did the speech, it was about an hour long and we got a standing ovation,” Sam says. “It felt natural and we all worked really well with each other.”
The success of the speech led them to Calgary, where they were invited to speak at a wealth management firm. Speaking engagements have allowed them to create countless connections and contacts in the business community.
Sam is completing his first co-op work term with Deloitte in Toronto, gaining valuable insight into the operation of big corporations. Juggling co-op, conferences and new business ideas, Sam is not saying no to any opportunities that come his way.
– Sarah Delaney
COMMERCE STUDENT SAM DUNDAS DELIVERING A PRESENTATION IN THE ROWE BUILDING. (DANNY ABRIEL PHOTOS)
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SCHOOL OF PUBLIC ADMINISTRATION
The question of government’s role in a digital society was front and centre at the annual Atlantic Conference on Public Administration (ACPA), which took place at Halifax’s Atlantica Hotel in January. The conference, organized by Dalhousie MPA students, provides opportunities for graduate students, professors and professionals in the public service and non-profit organizations to collaborate on ideas and best practices.
Under the theme “Remaining Relevant: Adapting for Tomorrow,” this year’s two-day event featured a First Nations skills workshop, a panel discussion on immigration, a debate about the “sharing economy” plus two keynote speakers and a research paper competition open to graduate students from any Canadian university.
Now in its 16th year, the ACPA is the largest it’s ever been. Over 150 individuals attended the conference, with 120 registered for the pre-conference skills workshop. Attendees included a mix of MPA students and public servants in Atlantic Canada, with representatives from provincial and municipal governments, the private sector, non-profit organizations and the Aboriginal community.
Behind this year’s successes were the event’s chair, Erik Fraser, and its vice- and programs chair, Paige Jenkins. Under the duo’s lead, the conference introduced online registration, a livestream of the debate for those who couldn’t attend, a live-poll system for people to contribute to discussions throughout the day, and an active Twitter feed to bring it all together. All new adaptations were in line with the theme of remaining relevant in a digitized world.
“What we wanted from this theme was to really talk about timely policy issues, now,” says Paige. “One of those was the ‘sharing economy’—platforms like Uber and Airbnb.”
With one successful event under their belts, both agree that what the ACPA offers students in terms of networking opportunity, experience in planning large-scale events and exposure to community and public service issues is invaluable.
“The speakers and even the attendees themselves really give students a bit more perspective about what various levels of government are talking about now and [the] issues they’re facing,” says Erik. “It kind of takes those lessons we learned in the classroom and shifts them out into the real world to give you a bit of insight about the career you’re headed into and what you’re going to be able to do in that field.”
– Marie Visca
Public administration in the digital ageA digital world changes everything – including our relationship with government.
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A MESSAGE FROM MARIANNE HAGEN, ALUMNI & ENGAGEMENT OFFICER
Get involved – Build a better world
Now in my sixth year as Alumni & Engagement Officer for the Faculty of Management, I have had the pleasure of meeting so many students and alumni and am hoping to meet more and more of you on my trips across Canada. So many exciting things are going on and I invite you to be part of it all.
Over the past 11 years, Faculty of Management students have raised over one-quarter of a million dollars for charities and recently Dalhousie University was ranked fourth in North America in a survey of LinkedIn profiles where students stated that volunteering was a part of their daily lives and extremely important to them. What an
amazing thing for us to celebrate—“values- based leadership” demonstrated by giving back to the community.
The Faculty of Management is made up of over 2,300 students with 14,000 alumni from four different schools who live, work and play all over the world. Please consider joining us at the many alumni and student-managed events; follow me on Twitter, Facebook, LinkedIn, and our blog—RoweDown.
DalManagement Dalhousie Faculty of Management DalManagement @DalFoMAlumni
HOMECOMING 2016 October 13−16Please join us!
Presented at the annual Ethics in Action Case Competition
and Conference, a student-led initiative of the Faculty of
Management, the award recognizes a Canadian leader who
has demonstrated outstanding ethical leadership in the face
of a challenging situation that held serious implications.
IRWIN COTLER, PC, OC, MP (2015) PAST WINNERS: RICHARD W. POUND, QC, OC, OQ (2014), SIR GRAHAM DAY, ONS, CD, QC (2013), CHIEF PHIL FONTAINE, OC, OM (2013)
Presents
THE 2015 WINNER OF THE SCOTIABANK ETHICAL LEADERSHIP AWARD
Hosted by Supported by
dal.ca/management | ethicsinaction.ca To nominate for 2016: ethicsinaction.ca/awards
MARIANNE HAGEN
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Faculty of Management alumni BUILDING A BETTER WORLD
LOKIY WANGHalifax, Nova Scotia
Bachelor of Commerce Co-op 2015
International Student & Alumni Relations Coordinator, Faculty of Management, Dalhousie University
Lokiy, originally from Jining City in China’s Shandong Province, researched universities worldwide but in the end only applied to one, Dalhousie.
As VP external of the Commerce Society, she worked to organize charity events such as the Inside Ride–Halifax, which raised $26,000 for Camp Goodtime and the IWK Foundation. For her achievements, Lokiy was awarded one of the university’s Board of Governor Awards and a Certificate of Achievement for Student Leadership by the Rowe School of Business.
In her role with the Faculty of Management, Lokiy works closely with prospective and current international students to support them in their academic and career success, in collaboration with the International Student Success Program and Management Career Services. She is also building relationships with our international alumni. To support these activities and increase the School’s online presence in the Chinese community, Lokiy will be developing and managing Mandarin social media channels.
MONIQUE WORONIAKWinnipeg, Manitoba
Master of Library and Information Studies 2008
Customer Services Librarian, Winnipeg Public Library
Monique Woroniak is the 2008 recipient of the Louis Vagianos Medal, awarded to an MLIS graduating student who combines the capacity for blending originality with practical thinking and the courage to seek solutions to professional problems outside the mainstream.
Monique has worked in the Winnipeg Public Library system since 2007. In Outreach Services, she was focused on developing and delivering services to Indigenous peoples, particularly in community-based sites. In 2013, she spent a year coordinating system-wide children’s programming and early literacy training for staff. Monique continues to play a leading role in supporting Indigenous-focused services.
In 2016, she received the Honouring Our Allies Award from the Aboriginal Circle of Educators and a Manitoba Library Service Award from the Manitoba Library Association for her volunteer work with it’s Prison Libraries Committee. She also received a CBC Manitoba Future 40 Award, which recognizes “the province’s next generation of leaders, builders, and change-makers under the age of 40.”
BELINDA SMITHHalifax, Nova Scotia
Master of Public Administration 1991
Director, Lands and Economic Development, Indigenous and Northern Affairs Canada – Atlantic Region
A recipient of the Atlantic Conference on Public Administration Inspiration Award 2016, Belinda’s commitment to public service is nothing short of inspiring, according to Dal MPA students who have interned with Belinda. She has spent her career applying her academic interests in public administration to her passion for addressing pressing Aboriginal issues in Canada. Belinda’s stated purpose is to continually move closer to the goal of reconciliation with Aboriginal people in Canada and for Aboriginal Canadians to be accorded their rightful place in our federation and economy and their rightful share of the fiscal pie.
As an alumna, Belinda has given back to the School of Public Administration in numerous ways. Over the years, she has hired interns for the Lands and Economic Development Directorate she oversees, participated in panel discussions as part of the Professional Development Program and delivered guest lectures in MPA classes.
Belinda is a member of the United Way of Halifax Board of Directors and chairs the Board’s Community Impact Committee.
ALUMNI ENGAGEMENT
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MING YEUNGToronto, Ontario
Master of Business Administration (Financial Services) 2007
Senior Manager, Global Banking and Markets Compliance, Scotiabank
Ming continued his studies after completing his MBA(FS), earning a BEd from Brock University in 2009 and a LLM from York University in 2011. He also began his banking career, joining eTRADE Canada as a project manager in 2008, responsible for product development and management of online brokerage trading platforms. When Scotiabank acquired eTRADE in 2009, Ming stayed on with the newly launched Scotia iTRADE. In 2013, he moved to the International Compliance and Operational Risk Program, where he took up his current position.
Outside work, Ming mentors a commerce student at the Rowe School of Business and is part of a finance alumni network for the University of Toronto to connect aspiring finance professionals with more senior financiers. He is also an ambassador for the MBA(FS) program and recently participated in the CFAME Gold lecture series.
CINDY JENSENBeijing, China
Bachelor of Commerce 1984
Founder and Managing Director, BOLDMOVES CHINA
Cindy has held diverse positions from coast to coast and continent to continent since graduating from the commerce program. She spent 10 years working with Frito-Lay in Vancouver before making an industry jump to work with Telus Mobility. In 2002, Cindy and her husband decided to pursue entrepreneurial opportunities in China. Empower Women is a consulting agency that works with companies primarily in the automotive and IT sectors, and also with organizations that promote women in leadership and executive coaching.
Cindy volunteers with multiple organizations based in China and in Canada: she is co-president of Viva, a women’s networking group; she serves on the board of Canadian charity Educating Girls in Rural China; and she works with the Canada/China Business Council. She also represents Dalhousie in the Canadian Alumni Network and works extensively to keep Dalhousie graduates connected.
RENEE BLACKVancouver, British Columbia
Bachelor of Commerce 1999
Board Member & Chief Geek, PeaceGeeks
Renee is the co-founder and Executive Director of PeaceGeeks, which launched in October 2011. Her previous experience includes over eight years as a business analyst and project manager, focusing mainly on software development and database marketing solutions, including positions with xWave and Intrawest. In 2009, Renee completed a Master’s of International Affairs, and worked on the Women, Peace & Security framework with the UN and the Global Network of Women Peacebuilders. This experience played a pivotal role in the inspiration to launch PeaceGeeks, a global non-profit, volunteer organization that uses technology to build the technological, communications and management capacities of grassroots organizations that work to promote peace, accountability and human rights.
Renee has also worked on development projects in the South Pacific nation of Vanuatu with CUSO and in South Africa with Habitat for Humanity. She is a Fellow of the United Nations Alliance of Civilizations.
Alumni support creates impact ALUMNI ENGAGEMENT
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Help to build a better future
Our alumni are getting involved in the life of the Faculty of Management to help build a better world. You can too.
ATTEND: Campus events, charitable events, chapter events
MENTOR: Guide a student to success
HIRE: Co-ops & interns, corporate residents, graduates
VOLUNTEER: Speak to a class, participate in events
Do you know you can stay connected forever through your Dal email account? Check your inbox! Or provide your preferred contact information at dal.ca/mgmtalum
Interested in discussing setting up an estate gift to Dalhousie Faculty of Management? Please call Ian Lewer, Director, Planned Giving at 1.800.565.9969 or [email protected]
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加拿大戴尔豪斯大学商学院 (Rowe School of Business, Dalhousie)
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