management - checking (4)
DESCRIPTION
A Management programme for Life Path Trust. In the cycle of management that was describe in the introduction, this session reaches ‘Checking’. What can and should be checked and how. The focus of the session is on staff and checking their suitability through things such as health checks, references and DBS – Disclosure and Barring Service.TRANSCRIPT
Session 4 – April 2014
*Management
*Review
Citizens
Systems
Resource
Support Hrs, Skills, Teams
Assessm
ent,
Support Plans,
Outcome Star
Budget,
Acc
ounts
, Tr
ain
ing
Quality
Assess
Plan
Do
Review
Define
Match
Check
ExitReview
OUR JOURNE
Y
Life Path Staff Needs
Applicants Skills
Life Path Support Ability
Citizens Needs
Learn
*Outcomes
Focus oncustomer
Focus on organisation
Input Process Output Outcome Impact
Context
Values
*Maslow’s hierarchy of need
Specific
Measurable
Achievable Relevant
Time-bound
Ambitiou
s
SMARTObjectives
Staff
Staff
Staff
Citizen living
on their own
*Matching Existing Staff
2 Citizen
s sharing a flat
5 Citizens sharing a
house
*Matching StaffWhat people have - what we need
Legal
Shortlisting
Interviews
Interview styles Questions
*Task Group
*Outcomes Leaflets
*Prepare Job descriptions and ideal profile for:
*Person centred support co-ordinator
*Support worker
*Support Ability Test
*Expectation
*Everyone comes to every session
*Progress on task groups and we all agree it
*We know how to use references & DBS
*We know how to use the pay scale
*How do things feel
More feeling Less feeling
*How things felt last time
Happy
Good
Concerned
Confused
Unsure
Tired
Cheerful
EXCITED
*Management Ability
*Results
*Average
*Mean
*1st Quartile
87
83
96
91
93
92
89
93
94
90
93
88
91
97.7
Sorted list
83
87
88
89
90
91
91
92
93
93
93
94
96
88.5
*Outcome leaflets
*PC Support Co-ordinator
*Job Description
*Profile
*Support Worker
*Job Description
*Profile
*Ability Test
*Test for Support workers
*Research
*What can we check
*Who can have a DBS
*Who can refuse a DBS
*Employment checks
*References
*Health Checks
*DBS
*Pay scale
*Our pay scale
*Where to start
*How to progress
*Journey Log
Group
Personal
*Journey Logs
*What’s important to me
*Learning Log
*Personal
*Life Path
*How do things feel
Assess
Plan
Do
Review
Define
Match
Check
ExitReview
OUR JOURNE
Y
Life Path Staff Needs
Applicants Skills
Life Path Support Ability
Citizens Needs
Learn
Next T
ime
*Research
*Each area to bring the outcome stars for 1 person over 1 year
*List what qualification a new staff member could have