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Page 1: Management and Leadership - ASQF · 2020-03-20 · - Frédéric Laloux, Reinventing Organizations. Some people think of an organization as a community or a city. You can do what you

© Happy Melly version 1.00 management30.com

Management and Leadership

Page 2: Management and Leadership - ASQF · 2020-03-20 · - Frédéric Laloux, Reinventing Organizations. Some people think of an organization as a community or a city. You can do what you

These are the typical work-related questions around the world:

• How can we motivate our workers?• How can we change the organization’s culture?• How can we change the mindset of managers?• How can we get teams to take responsibility?• How can we improve teamwork and collaboration?• How can we get managers to trust their teams?• How can we make the business more agile?

Page 3: Management and Leadership - ASQF · 2020-03-20 · - Frédéric Laloux, Reinventing Organizations. Some people think of an organization as a community or a city. You can do what you

Most organizational change questions have the same form:

“How can we change other people?”

Page 4: Management and Leadership - ASQF · 2020-03-20 · - Frédéric Laloux, Reinventing Organizations. Some people think of an organization as a community or a city. You can do what you

We get better, happier organizations by changing ourselves instead of others.

When people don’t focus on improving themselves, is it any wonder they’re always complaining about each other?

Page 5: Management and Leadership - ASQF · 2020-03-20 · - Frédéric Laloux, Reinventing Organizations. Some people think of an organization as a community or a city. You can do what you

For many organizations, a common practice is that they are managed like machines. We call this Management 1.0. In this style of management, leaders assume that improvement of the whole requires monitoring, repairing, and replacing the parts.

Page 6: Management and Leadership - ASQF · 2020-03-20 · - Frédéric Laloux, Reinventing Organizations. Some people think of an organization as a community or a city. You can do what you

Command-oriented, low-freedom management is common because it’s profitable, it requires less effort, and most managers are terrified of the alternative.

- Laszlo Bock, Work Rules!

Page 7: Management and Leadership - ASQF · 2020-03-20 · - Frédéric Laloux, Reinventing Organizations. Some people think of an organization as a community or a city. You can do what you

Fortunately, many managers have realized that the greater challenge is working with people, not with machines.

Page 8: Management and Leadership - ASQF · 2020-03-20 · - Frédéric Laloux, Reinventing Organizations. Some people think of an organization as a community or a city. You can do what you

In a Management 2.0 organization, everyone recognizes that “people are the most valuable assets” and that managers have to become “servant leaders”. But, at the same time, managers prefer to stick to the hierarchy.

Page 9: Management and Leadership - ASQF · 2020-03-20 · - Frédéric Laloux, Reinventing Organizations. Some people think of an organization as a community or a city. You can do what you

How to deal with middle/senior managers and colleagues in staff functions is in all likelihood the most challenging issue you will face in a transformation.- Frédéric Laloux, Reinventing Organizations

Page 10: Management and Leadership - ASQF · 2020-03-20 · - Frédéric Laloux, Reinventing Organizations. Some people think of an organization as a community or a city. You can do what you

Some people think of an organization as a community or a city. You can do what you want, as long as you allow the community to benefit from your work. We call that Management 3.0.

Page 11: Management and Leadership - ASQF · 2020-03-20 · - Frédéric Laloux, Reinventing Organizations. Some people think of an organization as a community or a city. You can do what you

In a community or city, everyone is (partly) responsible for contributing to its success and a few are responsible for the whole.

Page 12: Management and Leadership - ASQF · 2020-03-20 · - Frédéric Laloux, Reinventing Organizations. Some people think of an organization as a community or a city. You can do what you

Management of the work is a crucial activity, but this could be done with or without dedicated managers. In fact, a business can do a lot of management with almost no managers!

Page 13: Management and Leadership - ASQF · 2020-03-20 · - Frédéric Laloux, Reinventing Organizations. Some people think of an organization as a community or a city. You can do what you

Most creative workers don’t realize that they are also responsible for management stuff. Management is too important to leave to the managers.

Page 14: Management and Leadership - ASQF · 2020-03-20 · - Frédéric Laloux, Reinventing Organizations. Some people think of an organization as a community or a city. You can do what you

Management 3.0 = Better management with fewer managers.

Page 15: Management and Leadership - ASQF · 2020-03-20 · - Frédéric Laloux, Reinventing Organizations. Some people think of an organization as a community or a city. You can do what you

Management 3.0 = Manage the system, not the people.

Page 16: Management and Leadership - ASQF · 2020-03-20 · - Frédéric Laloux, Reinventing Organizations. Some people think of an organization as a community or a city. You can do what you

The Management 3.0 Model

EnergizePeople

ImproveEverything

GrowStructure

DevelopCompetence

EmpowerTeams

AlignConstraints

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2

3 4

5

6

Page 17: Management and Leadership - ASQF · 2020-03-20 · - Frédéric Laloux, Reinventing Organizations. Some people think of an organization as a community or a city. You can do what you

Management 3.0 is notyet another framework. It is a mindset, combined with an ever-changing collection of games, tools, and practices to help any worker to manage the organization. It is a way of looking at work systems.