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Substrakt Health is a digital health company born out of the NHS with one of the largest GP Federations in the UK, SDS MyHealthcare. We believe for digital health technology to be effective it must be highly configurable and capable of appropriate localisation in order to optimise all available resources, lower overall costs and deliver more efficient, sustainable NHS service and care models.

Today, we are one of the leading providers in digital health where our collaborative approach and localisation capability using a digital NHS ‘front door’ has been recognised for delivering improvement in clinical outcomes and enhanced patient and staff experience.

PatientPack is our single online consultation platform, providing multiple features to empower patients and deliver sustainable service transformation for the NHS.

Our PatientPack solution has been proven to help solve the challenge of increasing patient demand across primary and secondary care by harnessing digital health technology and customising it to optimise local resources and deliver more efficient healthcare services that are easy to access and use by patients.

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Substrakt Health delivered technology that truly changes the way we operate our healthcare services. Incumbent healthcare IT companies failed to do this in the last 15 years.

Naresh Chauhan-Medical Director, SDS MyHealthcare

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Navigates the patient to appropriate healthcare resources based on their need.

Fast and convenient patient access to appointments, repeat prescriptions, test results and their personal coded medical health record.

PatientPack provides a broad range of online capability to deliver a sustainable, digital NHS.

Supports effective two-way messaging via App and SMS

Provides remote video consultation capability.

Empowers patients to better manage their health for themselves.

Integrates and supports new care models.

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Appointments

Patients can book appointments across registered GP’s,

associated federated/hub practices and outpatient services.

Medical Record

Allows unique read and write access to patients’ medical record without the need for workflow or staff interaction.

Medication

View current, past repeat or acute medication in real-time with the ability to order repeat medication and request any

Video Consultations

Remote face-to-face video consultation at a range of levels to help reduce non-urgent GP appointments and support.

Care Navigation

Provides a simple pre-questionnaire template via a symptom checker to signpost patients to the most appropriate care.

Messaging

SMS reminders and targeted campaigns are delivered, including the ability to writeback to the patients record.

Personalised Self-Help

Enables patients to monitor key health and lifestyle metrics, supporting access to health self-management guides.

PatientPacks key features.

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Delivering and mobilising the right digital solution for you.

Patient Pack® provides three levels of solution to best meet an NHS organisation’s needs based on system complexity, scale and budget. The tiered approach enables NHS organisations to access and evaluate the benefits across all key features and enhance capability overtime against evidence-based outcomes.

Standard Access

Entry level solution that supports the delivery of the online consultation requirements and budget set by NHS England.

Supports extended access bookings, increased video consultation and messaging capability.

Extends booking into outpatient appointments, unlimited video access, extended messaging, healthcare assessments and automated self-help guides.

Enhanced Access

Advanced Access

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We provide the necessary expertise, processes and materials to effectively mobilise and support our digital platform with you.

We adopt appropriate project management and processes to effectively engage and align all key stakeholders; customise and localise the Patient Pack® platform; implement and train key users; raise awareness and support patient activation / usage; continue to support after deployment.

Reporting and Analytics

We provide reporting, tracking and evaluation capability. This includes standard operational and usage tracking of the solution from a patient and clinical user perspective through to service evaluation and benefits realisation analysis.

Patient Pack is MHRA and NICE accredited. It utilises two factor authentication to prevent unauthorised access with dual login authentication. Data is never removed from existing clinical system and is hosted within secure HSCN cloud environment for maximum security.

Patient Pack is MHRA and NICE

Ensuring effective platform mobilistation.

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Find out how our solutions can benefit you and your patient.

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Get in touch to discuss how we can help you deliver more accessible, high quality care for patients while reducing pressure on overstretched providers.

Find out more at substrakthealth.com

info@substrakthealth.comPlease send your enquiries to:

10 Making access to healthcare easysubstrakthealth.com info@substrakthealth.com Co. number: 09745077