makherman_essay1
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Herman Mak Learning to Lead
Team #8 Fall 2009 Weekend Session
People have different views of what a leader is and what they do. Furthermore, many
individuals are unable to separate the differences between management and leadership functions.
This was evident when I asked people at my company what they thought leadership was. WhatLeaders Really Do by John P. Kotter will provide us with the framework for this discussion as
the article describes the differences between management and leadership. Management has the
function of bringing order to complexity while leadership is about coping with change.
In the article, Kotter discussed three differences between leadership and management. The
first difference is that managers rely on controlling and problem solving to ensure plan
accomplishment while leaders do so by motivating and inspiring their team. The second
difference is that managers develops the capacity to achieve its plan by organizing and staffing
while leaders do so by aligning people. The third difference is that managers manage complexity
by planning and budgeting while leaders set a direction for developing a vision for the future.
After asking three co-workers to define leadership, I found that many of them described
points that were similar to what Kotter discussed. For example, all three of my co-workers spoke
about how a leader is one that can successfully inspire others to believe in, to be motivated by,
and to desire working towards a goal. However, similar to Kotter, my co-workers provided
different methods of inspiration. For example, one co-worker said that inspiration could be
achieved by earning the respect of his/her peers and subordinates. A subordinate will respect a
leader that is able to standup for his/her team in difficult situations. Another co-worker
emphasized how a good leader should be one that takes time to understand the intrinsic
motivations of his team members and leverage that understand to inspire them to believe in a
goal. Therefore, while my co-workers all agreed that motivation is an essential part of
leadership, they also identified different styles of effective motivation.
Good communication is an important focus in Kotters article. In the leaders ability to align
personal, good communication of the organizations vision will empower employees with more
freedom to take the initiative to adjust rapid changes in the environment. My co-worker
provided an example where his supervisor did not clearly communicate the vision/purpose of his
new team. As a result, my coworker was not able to make a prompt decision concerning a non-
conforming aircraft engine part. This delay resulted to engine shipment target not to be met,
therefore, negatively effecting profits and companys reputation to the customer. A second co-
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Herman Mak Learning to Lead
Team #8 Fall 2009 Weekend Session
worker stated vagueness will cause confusion, low morale, and ultimately a hazy picture of the
teams goal or process, making progress more difficult.
To properly align personnel, Kotter believed that leaders must have credibility. This is in
agreement with my coworkers belief that a leader must be able to walk the walk. A leader
must be able to lead by example.
While Kotter discusses the difference between management and leadership, my co-workers
comments suggest that good leadership and good management comes hand in hand. For
example, one co-worker spoke about how a good leader anticipates and plans for the possibility
of negative outcomes, which is what Kotter describes as a way that managers handle complexity
through planning and budgeting. However, this is also a means that a leader would do to prepare
an organization to cope with change.
One of the biggest takeaways when comparing Kotters discussion of management and
leadership and what my co-workers defined as good leadership is good managers and good
leaders share many similarities or to state it another way, their differences are not that great. In
fact, Kotter discusses how some leadership functions should work in complement to
managerial functions. Therefore, good leaders should also have good management skills, and
good managers should also have the ability to inspire a team through leadership.
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