main street industry news - february 2014
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PIA of Nebraska and Iowa, Main Street Industry News. Politics, Insurance, News and more.TRANSCRIPT
February 2014 | Published Monthly
PIA National Responds to FIO Congressional Hearing »7
INSIDE
Reforming Flood Reforms — Will the House Act? »12
ObamaCare from a Non-Health Insurance Insurance Perspective »16
Cover Photo: Iowa SunsetSome rights reserved by Jim Frost
PIA Partnership Names New Chairman »8
John Petrucci
Insuring the Midlands Since 1891
Les Hileman, CPCU, AICVice President of Agencies
National Association of Professional Insurance Agents400 N. Washington St., Alexandria, VA 22314-2353www.pianet.com | [email protected] | (703) 836-9340
Did you know that PIA members are taking control of their E&O destiny with the launch of a new captive insurance company? PIAPRO, the PIA Professional Liability Insurance Company, is a Risk Retention Group (RRG) formed to offer errors and omissions coverage exclusively to PIA members*. PIAPRO is a PIA agent-owned, PIA agent-controlled independent company.
While PIAPRO is available exclusively to PIA members, non-member independent agents can request a premium indication or a quote with the understanding that they must join PIA in order to bind coverage.
PIAPRO is partnering with Argo Group to offer this admitted program, backed by Argonaut Midwest Insurance Company and Argonaut Insurance Company, rated “A” by A.M. Best & Co. PIAPRO was designed by and for PIA Members. For a list of policy highlights and additional information about PIAPRO, please visit www.pia-pro.com. To find your local PIA E&O producer, please visit www.pianet.com/eando.
If you are not yet a PIA member, please consider joining today. Contact us for a membership application or visit us online at www.pianet.com/joinpia.
* Membership in the National Association of Professional Insurance Agents must be in good standing at all times. This advertisement is not intended to provide full coverage details. A complete listing of the coverages including exclusions and limitations can be found in the policy forms. If differences exist between these summaries and the policy forms, the policy forms will govern. The policies may vary or be unavailable in some states.
February 2014 | Main Street Industry News | www.pianeia.com | 4
Small Business Owners —Exit Plans in 5 to 10-Years | 14As most of you know, it’s not easy to own a small business.
ObamaCare from a Non-Health Insurance Insurance Perspective | 16Travelers put out a white paper on the impact of the Patient Protection and Affordable Care Act on insurance other than health.
PIA National Responds to FIO Congressional Hearing | 7Federal Insurance Office (FIO) Director Michael McRaith faced skepticism when he appeared on February 4th before the House Subcommittee on Housing and Insurance
PIA Partnership Names New Chairman | 8John Petrucci, CPCU — the vice president of sales for the State Auto Group — has been named chairman of The PIA Partnership
PIA National Working for You — Crop Insurance | 8The Senate overwhelming approved the Farm Bill on February 4th.
PIA National’s Federal Legislative Summit — Be There | 10Every year in the Spring PIA members converge on Washington D.C. and reconnect Main Street with Capitol Hill. It’s called the PIA Federal Legislative Summit.
Special Report: Cyber Crime & Insurance | 11Cyber crime is growing.
Reforming Flood Reforms — Will the House Act? | 12House Speaker John Boehner and Republican leaders say the U.S. House of Representatives will not even look at the Senate-passed Homeowner Flood Insurance Affordability Act, S. 1926.
Fed’s Yellen — Yes, Banks & Insurers are different | 13Good news for insurers.
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2014 Legislative Luncheon | 17
Upcoming Events Calendar 2014 | 23
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Professional Insurance Agents NE IAAttention: EditorialMain Street Industry News920 S 107 Avenue, Ste. 305Omaha, NE 68114
Email: [email protected]: 402-392-1611www.pianeia.com
The PIA NE IA, Main Street Industry News reserves the right to edit your comments to fit space available. We respectfully ask that you keep the comments to 200-300 words.
PIA Association for Nebraska and Iowa is committed to focusing its resources in ways that cast the most favorable light on its constituents. We are dedicated to providing the type of programs, the level of advocacy, and the dissemination of information that best supports the perpetuation and prosperity of our members. We pledge to always conduct ourselves in a manner that enhances the public image of PIA and adds real value to our members.
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February 2014 | Main Street Industry News |www.pianeia.com| 7
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Federal Insurance Office (FIO) Director Michael McRaith faced skepticism when he appeared on February 4th before the House Subcommittee on Housing and Insurance. His appearance was to discuss the FIO’s much-delayed report on regulatory modernization and hints that the federal government needs more of a role in insurance regulation.
During the hearing McRaith was soundly and roundly criticized by committee members for a modernization report that is nearly two-years late.
PIA National Director of Federal Affairs Jon Gentile represented the PIA at the hearing. He said, “PIA was encouraged by the level of skepticism with which the FIO report and the FIO director’s testimony was met. An agency of the federal government being unable or unwilling
to adhere to deadlines for Congressionally-mandated reports — missing them by almost two years — calls the substance of such reports and the competency of the office into question. It also indicates a measure of arrogance.”
The congressional criticism is justified said PIA National President John G. Lee. “Remembering back to my college days, if I had attempted to turn in a report almost two years after it was due, I would have been deemed to be a failure. But we are dealing with the federal government here, so there are apparently no consequences for such behavior,” he said.
PIA NationalResponds to FIO Congressional Hearing
In addition to criticizing the report being late, McRaith’s support of an expanded federal role was met with criticism from House committee members who — referring to the 2007 and 2008 recession — argued the state system has proven itself to be capable of handling the worst financial crises.
The Dodd-Frank financial reform act required the report to be submitted to Congress by January 2012. Wisconsin Republican Rep. Sean Duffy wasn’t happy with it being late. “We expect to get quality reports from the FIO and to get them on time. The timing of the report adds to my concern about federal involvement in the private market.”
Duffy also wondered if the FIO is “incompetent.”
Incompetent or not, while not quite recommending outright federalization of insurance regulation, McRaith — in his testimony and in his report — said the federal government could “modernize” insurance regulation. He justified federal action because the states have failed to achieve uniformity despite complaints from the industry. McRaith said insurance industry complaints are about producer licensing, product approval, reinsurance captives and mortgage insurance. Connecticut Insurance Commissioner Thomas Leonardi also testified and disagrees with McRaith’s assessment of state regulation inconsistencies. In almost all of the cases cited by McRaith, Leonardi does not see a need for a larger federal role. He denied that the federal government was needed in the regulation of mortgage insurance and he spoke against the FIO’s support for a global capital standard.
North Dakota Insurance Commissioner Adam Hamm, president of the National Association of Insurance Commissioners (NAIC), said, “The NAIC’s accreditation system ensures insurance is regulated consistently across the country, while allowing each state to be flexible and respond to the concerns of its own particular market.” n
PIA National President John G. Lee
February 2014 | Main Street Industry News | www.pianeia.com | 8
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John Petrucci, CPCU — the vice president of sales for the State Auto Group — has been named chairman of The PIA Partnership. The announcement was made by PIA National President John G. Lee. “We are pleased to congratulate John M. Petrucci on being selected for this key position of leadership. The
PIA Partnership will benefit from John’s talent, marketing expertise and dedication to the success of professional, independent insurance agents,” Lee said. He succeeds Doug McCormack, who has served with distinction during his term as Partnership chairman over the past two years. Petrucci’s insurance career spans 28 years and includes experience as a claims adjuster, claims manager, agent, agency manager, branch manager and vice president of sales. He has served on a variety of industry-related and nonprofit boards including the Columbus CPCU Chapter, the Columbus Life Underwriters Association, Ohio University’s The Sales Centre Professional Sales Advisory Board, Boys and Girls Club of Columbus and Big Brothers Big Sisters of Central Ohio.
Petrucci has represented State Auto on the board of The PIA Partnership since February 2008. n
PIA PartnershipNames New Chairman
The Senate overwhelming approved the Farm Bill on February 4th. Three days later, on February 7th, President Obama signed the nearly $1 trillion measure into law in a barn on the campus of Michigan State University.
Passage of the Farm Bill caps years of controversy.
For PIA crop insurance agents, the news is good. In the negotiations for the bill, PIA met with House and Senate offices throughout the process to ensure that crop insurance would not sustain further cuts and the legislation would continue to strengthen the program. In the final bill funding for crop insurance is increased.
The best news for agents and companies is that the Administrative and Operating (A&O) and underwriting gains are “budget neutral.” That means the U.S. Department of Agriculture (USDA) cannot cut these areas in future standard reinsurance agreement (SRA) negotiations without putting equal budget dollars back into the crop program. It specifically locks in the A&O at current levels ($1.4 billion). n
PIA National Working for YouCrop Insurance
John Petrucci, CPCUVice President of sales, State Auto Group; Chairman of The PIA Partnership Photo Credit: MSU Farms
February 2014 | Main Street Industry News | www.pianeia.com | 10
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Every year in the Spring PIA members converge on Washington D.C. and reconnect Main Street with Capitol Hill. It’s called the PIA Federal Legislative Summit. This year the convergence is March 26-27.
Here’s a link to give you more information:PIA Federal Legislative Summit
The annual 14th Annual PIA Federal Legislative Summit (FLS) will have you advocating on a host of issue ranging from flood insurance and healthcare to insurance regulation. A briefing the day before includes these issues and overviews of TRIA renewal and crop insurance, and other priority issues for Congress. Tim Russell is the chairman of the PIA National Government Affairs Committee. He said, “PIA’s annual legislative summit is an important part of our year-round program of legislative advocacy. There is no better way to forge and maintain relationships with lawmakers than to do it up close and personal. It gives lawmakers the opportunity to meet with Main Street insurance agents from their districts who do business with real people, in the real world.”
PIA National President John G. Lee added, “Laws passed by Congress have a direct impact on the ability of our members to serve the insurance needs of their customers. Health insurance, flood insurance and the continuing threat of federal encroachment into our industry
are all among the issues that concern us. It is essential that we continue our campaign of advocacy on behalf of Professional Insurance Agents, our clients and the American free enterprise system.”
Jon Gentle is the PIA National Director of Federal Affairs. He said few summits have been more important than this one. “The past year has seen a renewed push to revive previous failed efforts aimed at bringing about federal regulation of insurance. The recent report by the Federal Insurance Office (FIO) attempts to obscure the fact that there is a clear choice between state insurance regulation and federal intrusion. Our members will be telling lawmakers in no uncertain terms that PIA supports our state-based system of insurance regulation and opposes attempts to advance federal regulation of insurance.”
Make plans to join your fellow agents from around the country at the 2014 PIA Federal Legislative Summit.
Click here for the registration form: PIA Federal Legislative Summit.
Have a question about the FLS? Please contact Jon Gentile, PIA National’s director of federal affairs, at either (703) 518-1365 or [email protected]. n
Annual Federal Legislative Summit
Be There!
February 2014 | Main Street Industry News |www.pianeia.com| 11
Cyber crime is growing. Companies purchasing cyber risk insurance is growing, too. The hacking of Target’s data base and the theft of 40 million debit and credit card numbers and the theft of the email addresses and PIN numbers of 70-million more got the ball rolling.
The Target breach dramatically highlighted the threat that all firms face.
And it’s an expensive threat. The Ponemon Institute said in 2012 the average cost of a data breach per customer is $188. Here are a couple of examples on how expensive that can be:
The TJ Maxx and Marshalls’ breach with • 46-million credit card and debit card numbers stolen cost TJX Companies $180 million.
Sony Corporation’s breach of its online • video game network lost 100-million names, addresses and credit card numbers and cost Sony $171 million.
Breaches of smaller companies averaged $5.2 • million per incident in 2012.
So the attitude toward data breaches has changed. Marsh did some research and found one in three companies now has insurance to protect against the losses from a cyber crime — losses that are as, just noted, incredibly expensive to an uninsured company.
Marsh's Bob Parisi said the firm’s cyber insurance business has jumped 20%. “Cyber risk and cyber insurance has really got the attention of the board room these days. It’s become less a discretionary purchase.”
Liberty Mutual revealed its cyber insurance policy sales rose 30% last year. The company’s Oliver Brew said, “It’s a huge growth potential. It’s an emerging risk.”
Michael Sapnar who heads Transatlantic Corporation and its Transatlantic Reinsurance subsidiary said cyber insurance is a very good growth opportunity. The annual premium in the U.S. — he notes — has hit $1.6 billion.
AIG’s Peter Hancock talked about the potential of cyber insurance at the recent Insurance Information Institute Joint Industry Forum. “This is still a very small market that gets more talk than action, but it is a growth opportunity.”
He also notes that like very other large company, AIG is under constant attack, too. So insurers must also be very careful and maybe have its own insurance.
Some insurance companies are emphasizing that cyber attacks are not part of standard business insurance. The Insurance Service Office has revised its standard commercial liability forms. The revision means some companies could see cyber risks like data breach losses gone from insurance coverage.
The ISO’s Ron Beiderman said the revisions have been approved by insurance departments in all but four states. “Even when we introduced our commercial umbrella policy in 2000, data breaches and hacking still weren't all that prevalent. As a result, coverages related to the access or disclosure of personal or confidential information weren't really contemplated under these commercial liability policies.”
The revisions to the general liability policy form has a mandatory exclusion for personal and advertising injury claims from access or disclosure to confidential information. It also eliminates coverage for costs associated with data breaches. These costs are for:
Data breach notification•
Credit monitoring•
Forensic investigations•
Pubic relations campaigns•
And other expenses related to a data breach caused by accident or willful action.
The federal government is also getting involved. The National Institute of Standards and Technology (NIST) has put together what it calls the Cybersecurity Framework Version 1.0. It comes to you via an executive order from President Obama and contains three main components — Core, Tiers and Profiles.
Here is how the NIST defines them: “The core presents five functions — identify, protect, detect,
Cyber Crime & insuranCe
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Special Report
February 2014 | Main Street Industry News | www.pianeia.com | 12
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House Speaker John Boehner and Republican leaders say the U.S. House of Representatives will not even look at the Senate-passed Homeowner Flood Insurance Affordability Act, S. 1926. It is an effort by some in the Senate to help homeowners and businesses impacted by almost instant and very high flood insurance rates from the reforms of the Bigger-Waters Act.
Instead of looking at the senate’s bill, Boehner and the leadership are putting the final details on their own proposal as this story is being written. They — as you read this — may have already revealed the details. Here’s what Weekly Industry News knows now.
The measure — if passed — will repeal • huge premium increases from new, updated flood mapping.
Those selling their homes can pass • premiums subsidized by the National Flood Insurance Program (NFIP) to the new homeowner instead of them having to pay actuarially sound rates.
Those who purchased homes after • Bigger-Waters went into effect in July of 2012 will see their increases rolled-back. They will see 15% per year increases until up to actuarially sound rates.
Those with second homes in flood zones • will see premiums rise by 25% a year until they reach a real risk level.
Those whose homes have repeatedly • been flooded and who have repeatedly filed
Reforming Flood Reforms — Will the House Act?
claims will see their premiums rise by 25% a year until they reach a real risk level.
The Federal Emergency Management • Agency (FEMA) who runs the NFIP can increase premiums each year but not as steeply as those in Biggert-Waters.
A surcharge will be put on 1.1 million • homeowners to pay the cost of continued subsidies.
Many consumer and tax reform groups do not support what the Senate wants to do and are encouraging the House to not go that direction. One group is the Taxpayers for Common Sense. Spokesman Steve Ellis said, “We are concerned that the end product would thoroughly undercut the reforms that more than 400 House members voted for in Biggert-Waters. It would artificially-reduce premiums for a huge number of policyholders and actually create a sort of bifurcated system where some people are living under one set of rules and other people are living under another set of rules.”
The Consumer Federation of America (CFA) agrees. It sent a letter to the House leadership saying the Senate bill will “have the effect of misleading tens of thousands of homeowners concerning their vulnerability to flooding, undermine the flood program's viability and increase taxpayer costs.”
The letter wants Congress to take another direction and have the NFIP do what it calls refocusing “on ensuring actuarially sound rates and then using a stand-alone program of transparent subsidies to improve affordability for low-income homeowners in flood zones during a transition to full rates for all structures in flood plains in the United States.” n
respond and recover — that taken together allow any organization to understand and shape its cybersecurity program. The tiers describe the degree to which an organization’s cybersecurity risk management meets goals set out in the framework and range from informal, reactive responses to agile and risk-informed. The profiles help organizations progress from a
current level of cybersecurity sophistication to a target improved state that meets business needs.”
There is also a roadmap from the NIST for future versions of the framework. NIST considers it a living document that needs updated because of new threats, technologies and business factors. n
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Good news for insurers.
Incoming Federal Reserve Board Chair Janet Yellen is sticking to her comments to the Senate when being confirmed. Yellen continues to contend — when it comes to regulations — banks and insurers are different. Last week she told the House Financial Services Committee that insurers designated as systemically important financial institutions (SIFI) by the Financial Oversight Stability Council (FSOC) will need regulatory schemes that differ from those imposed on banks by the Dodd-Frank Act.
When given a SIFI designation, the Federal Reserve then becomes the regulator.
Two insurers have received the designation —
Fed’s Yellen — Yes, Banks & Insurers are different
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AIG and Prudential. MetLife has received the SIFI designation, too but is appealing. State Farm and USAA operate savings and loans so they’re in the SIFI designation. Or at least their savings and loans are.
Still, they’ll need regulatory schemes that fit insurers and not banks.
The issue is a real problem for insurers. Enter the Fed and re-enter Yellen and her comments. The Federal Reserve just released a huge set of new rules for banks. They hit everything from capital required to be on hand to liquidity to stress tests and more.
What the Fed did not do is address how these regulations will apply to insurers. So insurance has to continue to hope that Yellen — once she controls the Fed — will honor the statements she’s made on the regulatory differences between banks and insurers. n
February 2014 | Main Street Industry News | www.pianeia.com | 14
As most of you know, it’s not easy to own a small business. Many of you own small businesses and have businesses as your clients. A new survey by Securian Financial Group says more than 60% of small business owners plan on leaving their business in the next five to ten years.
They want to go but what they don’t possess is the plan to leave.
The main reason they haven’t started the exit plan process is that — as you know — they’re too busy to plan. Spokesman Andrew O’Brien said, “One third of the business owners we talked to plan to leave their businesses in the next five years and 60 percent plan to exit in 10 years, but many of them have no exit plans in place. With no exit plan, the small business owner not only risks the future of the firm but also its ability to generate income for the founder.”
Half of those surveyed said they’ll likely sell to a partner or a key employee. What they don’t know — sadly — is what their businesses are worth. n
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Exit Plans in 5 to 10-YearsSmall Business Owners
February 2014 | Main Street Industry News | www.pianeia.com | 16
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Travelers put out a white paper on the impact of the Patient Protection and Affordable Care Act on insurance other than health. It is titled the ACA and its Potential Impact on the P&C Industry.
The bottom-line — says the report — is insurers will see an increase in medical care costs for auto accident patients, an increase in health insurer subrogation liens and the potential of delays in treatment for work comp claims.
Here’s the white paper’s positives for 2014:
A 15% increase in demand for a fixed • supply of healthcare services.
Increasing costs in pharmacy (1.5%) and • durable medical equipment (2.3%) taxes.
Enhanced electronic record keeping.•
More sharing of medical data between • providers.
An increased push for wellness and • wellness programs.
A decrease in the filing of questionable • P&C claims.
Increased fraud detection because of • federal funding.
Fewer visits to emergency rooms.•
Less over-treatment of patients.•
OBamaCaRe
There are negatives. Look for:
A decrease in access to care.•
Increasing indemnity costs because of • reduced physician access.
Increasing indemnity costs because the • return to work is delayed.
Cost shifting form Medicare to P&C • payers by physicians and hospitals because of declining reimbursement rates.
Increased fees to consumers because of • pharmacy and DME taxes. n
Source: Claims Journal
OBamaCaRe from a Non-Health Insurance Insurance Perspective
February 2014 | Main Street Industry News |www.pianeia.com| 17
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PIA Legislative Coordinator Jim Dobler briefing agents on current bills.
Senator Al Davis and PIA Executive Director Cathy Klasi PIA NE IA President Amy Rademacher
PIA Legislative Coordinator Jim Dobler briefing agents on current bills.
The Governor’s Mansion1425 H Street, Lincoln NE 68508
February 2014 | Main Street Industry News | www.pianeia.com | 18
Speaker Adams with Don Suhr
piA Ne iA eveNTS
Gary Thompson with Senator Tom Carlson
Mark Suhr and Senator Russ Karpisek
Gary Baumann and Senator John Nelson
Speaker Adams
February 2014 | Main Street Industry News |www.pianeia.com| 19
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Governor Dave Heineman Senator Smith with Madeline Klasi
Senator John Wightman and Terry Delp
Governor Dave Heineman
February 2014 | Main Street Industry News | www.pianeia.com | 20
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Senator Burke Harr
February 2014 | Main Street Industry News |www.pianeia.com| 21
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February 2014 | Main Street Industry News |www.pianeia.com| 23
Date Event State TimeJanuary 20 - February 28, 2014 MERG: Personal Lines Coverage Basics NE Online Course
January 20 - March 7, 2014 MERG: New Agency Employee Orientation NE Online Course
February 3, 2014 National Health Care Reform NE/IAWebinar: 8:00AM - 11:00AM
February 10, 2014 Ethics for Insurance Professionals NE/IAWebinar: 8:00AM - 11:00AM
February 10, 2014BIP(idy), BOP(idy), Boo(ze): Turning 3 Mundane Coverages into Magic
NEWebinar: 12:00PM - 3:00PM
February 11, 2014 CPSR: Commercial Property NE Dusters/Columbus
February 12, 2014 Changes to the Homeowners Program IAWebinar: 8:00AM - 10:00AM
February 13, 2014 CISR: Commercial Casualty 1Des Moines
Hilton Garden Inn Des Moines/Urbandale
February 17 - April 11, 2014 MERG: Commercial Lines Coverage Basics NE Online Course
February 17 - April 4, 2014 MERG: New Agency Employee Orientation NE Online Course
February 17 - March 28, 2014MERG: Delivering Quality Service (to the Customer and the Employer)
NE Online Course
February 18, 2014CYBERTECH- Recognizing and Insuring Electronic Risk
NEWebinar: 8:00AM - 11:00AM
February 19 - 21, 2014 CIC: Commercial Property Institute NE Omaha Marriott Hotel
February 26, 2014Legislative Luncheon at the Governor's Mansion
NE Lincoln, NE
March 6, 2014 CISR: Commercial Casualty 2 Davenport Saint Ambrose University
March 7, 2014 National Health Care Reform NE/IAWebinar: 12:00PM - 3:00PM
March 12 - 14, 2014 CIC: Agency Management Institute IA Holiday Inn Hotel & Suites
March 17 - April 25, 2014 MERG: Personal Lines Coverage Basics Online Online Course
March 17 - May 2, 2014 MERG: New Agency Employee Orientation Online Online Course
March 20, 2014Waivers of Subrogation/Indemnity/Certificates
NE/IAWebinar: 12:00PM - 3:00PM
For information and to register Click Hereor call (402) 392-1611.
UpcomingEvents Calendar 2014
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February 2014 | Main Street Industry News | www.pianeia.com | 24
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March 20, 2014 CISR: Insuring Commercial Property Marion Kirkwood Training Center
March 24, 2014It's Personal: Home and Auto Exposures your Insured Won't Tell You
NE/IAWebinar: 8:00AM - 11:00AM
March 25, 2014 Business Income - How Much is Enough? NE/IAWebinar: 10:00AM - 12:00PM
March 26, 2014 Ethics for Insurance Professionals NE/IAWebinar: 8:00AM - 11:00AM
April 3, 2014 Changes to the Homeowners Program IowaWebinar: 10:00AM - 12:00PM
April 9 - 11, 2014 CIC: Personal Lines Institute LincolnHoliday Inn Lincoln - Downtown
April 9, 2014 CISR: Agency OperationsDes Moines
Hilton Garden Inn Des Moines/Urbandale
April 9, 2014Seven Ways to get Sued and How to Avoid Them
NebraskaWebinar: 12:00PM - 3:00PM
April 10, 2014 CPIA 1: Position for Success Omaha Omaha Marriott Hotel
April 14, 2014CYBERTECH- Recognizing and Insuring Electronic Risk
NE/IAWebinar: 8:00AM - 11:00AM
April 15, 2014 Ethics for Insurance Professionals NE/IAWebinar: 8:00AM - 11:00AM
April 16, 2014 Business Auto Coverages IAWebinar: 8:00AM - 11:00AM
April 16, 2014Patches for the Imperfect Policy - Home, Work & Auto Edition
IAWebinar: 12:00PM - 3:00PM
April 21 - June 13, 2014 MERG: Commercial Lines Coverage Basics Online Online Course
April 21 - June 6, 2014 MERG: New Agency Employee Orientation Online Online Course
April 22, 2014BIP(idy), BOP(idy), Boo(ze): Turning 3 Mundane Coverages into Magic
NE/IAWebinar: 8:00AM - 11:00AM
April 23, 2014 National Health Care Reform NE/IAWebinar: 8:00AM - 11:00AM
April 29, 2014 CPSR: Systems, Operations & Procedures Kearney Holiday Inn Express
May 6, 2014CISR: William T. Hold: Advanced Learning Seminar
Marion Kirkwood Training Center
May 7, 2014 CISR: Personal Lines MiscellaneousDes Moines
Hilton Garden Inn Des Moines/Urbandale
May 8, 2014 CPIA 1: Position for SuccessDes Moines
Hilton Garden Inn Des Moines/Urbandale
May 12, 2014E&O and the Legal & Ethical Duties of Agents/Brokers
NEWebinar: 8:00AM - 11:00AM
May 15, 2014Waivers of Subrogation/Indemnity/Certificates
NE/IAWebinar: 8:00AM - 11:00AM
May 19 - July 4, 2014 MERG: New Agency Employee Orientation Online Online Course
February 2014 | Main Street Industry News |www.pianeia.com| 25
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May 19 - June 27, 2014 MERG: Personal Lines Coverage Basics Online Online Course
May 19, 2014 Ethics for Insurance Professionals NE/IAWebinar: 12:00PM - 3:00PM
May 20, 2014 National Health Care Reform NE/IAWebinar: 12:00PM - 3:00PM
May 21, 2014 CISR: Insuring Commercial Property Davenport Saint Ambrose University
May 21, 2014 Social Networking: OMG or E&O? NE/IAWebinar: 12:00PM - 3:00PM
May 27, 2014 Business Income - How Much is Enough? NE/IAWebinar: 10:00AM - 12:00PM
May 29, 2014It's Personal: Home and Auto Exposures your Insured Won't Tell You
NE/IAWebinar: 8:00AM - 11:00AM
June 3, 2014 CPIA 2: Implement for Success Omaha Omaha Marriott Hotel
June 12, 2014 CISR: Insuring Commercial PropertyWest Des Moines
LaMair - Mulock - Condon Insurance (LMC)
June 16 - August 1, 2014 MERG: New Agency Employee Orientation Online Online Course
June 16 - August 8, 2014 MERG: Commercial Lines Coverage Basics Online Online Course
June 16 - July 25, 2014MERG: Delivering Quality Service (to the Customer and the Employer)
Online Online Course
June 18 - 20, 2014 CIC: Commercial Property InstituteCedar Rapids
DoubleTree Hilton
June 26, 2014 CISR: Agency Operations Marion Kirkwood Training Center
July 9 - 11, 2014 CIC: Commercial Casualty Institute Omaha Omaha Marriott Hotel
July 10, 2014 CISR: Insuring Personal Auto ExposuresDes Moines
Hilton Garden Inn Des Moines/Urbandale
July 17, 2014 CISR: Personal Lines Miscellaneous Davenport Saint Ambrose University
July 21 - August 29, 2014 MERG: Personal Lines Coverage Basics Online Online Course
July 21 - September 5, 2014 MERG: New Agency Employee Orientation Online Online Course
July 22, 2014 CPSR: Residential Property Columbus Dusters
July 30 - August 1, 2014 CIC: Personal Lines InstituteWest Des Moines
Holiday Inn Hotel & Suites
August 6, 2014 CISR: Commercial Casualty 2 Marion Kirkwood Training Center
August 12, 2014 CPIA 2: Implement for SuccessDes Moines
Hilton Garden Inn Des Moines/Urbandale
August 13, 2014 CPIA 3: Sustain Success Omaha Omaha Marriott Hotel
August 18 - October 10, 2014 MERG: Commercial Lines Coverage Basics Online Online Course
August 18 - October 3, 2014 MERG: New Agency Employee Orientation Online Online Course
August 21, 2014CISR: William T. Hold: Advanced Learning Seminar
Des Moines
Hilton Garden Inn Des Moines/Urbandale
September 5 - October 31, 2014
MERG: New Agency Employee Orientation Online Online Course
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September 10 - 12, 2014 CIC: Life & Health Institute LincolnHoliday Inn Lincoln - Downtown
September 10, 2014 CISR: Insuring Personal Residential PropertyDes Moines
Hilton Garden Inn Des Moines/Urbandale
September 15 - October 24, 2014 MERG: Personal Lines Coverage Basics Online Online Course
September 17 - 19, 2014 CIC: Commercial Casualty InstituteCedar Rapids
DoubleTree Hilton
September 24, 2014 CISR: Agency Operations Davenport Saint Ambrose University
September 25, 2014 CISR: Personal Lines Miscellaneous Marion Kirkwood Training Center
October 9, 2014 CISR: Commercial Casualty 2Des Moines
Hilton Garden Inn Des Moines/Urbandale
October 15 - 17, 2014 CIC: Agency Management Institute Omaha Omaha Marriott Hotel
October 20 - November 28, 2014MERG: Delivering Quality Service (to the Customer and the Employer)
Online Online Course
October 20 - December 12, 2014 MERG: Commercial Lines Coverage Basics Online Online Course
October 20 - December 5, 2014 MERG: New Agency Employee Orientation Online Online Course
October 23, 2014 CISR: Dynamics of Service Marion Kirkwood Training Center
October 29, 2014 CISR: Insuring Personal Residential Property Davenport Saint Ambrose University
November 5, 2014 CISR: Insuring Commercial PropertyWest Des Moines
LaMair - Mulock - Condon Insurance (LMC)
November 6, 2014 CISR: Commercial Casualty 1 Marion Kirkwood Training Center
November 11, 2014 CPIA 3: Sustain SuccessDes Moines
Hilton Garden Inn Des Moines/Urbandale
November 12 - 14, 2014 CIC: Life & Health InstituteWest Des Moines
Holiday Inn Hotel & Suites
November 17 - December 26, 2014
MERG: Personal Lines Coverage Basics Online Online Course
November 17 - January 2, 2015 MERG: New Agency Employee Orientation Online Online Course
November 18, 2014 CPSR: Commercial Casualty Omaha Omaha Marriott Hotel
Post a classified ad!Your ad will stand out! Main Street Industry News is issued electronically to over 8,000 Professional Insurance Agents throughout NE & IA, PIA state and national associations and other organizations that provide products or services to insurance agencies.
To advertise contact PIA of Nebraska and Iowa – Executive Director, Cathy Klasi at (402) 392-1611.
February 2014 | Main Street Industry News |www.pianeia.com| 27
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Main Street Industry News format is done in an ultra high quality style that makes your ad stand out.
Main Street Industry News is issued electronically to over 8,000 Professional Insurance Agents throughout NE & IA, PIA state and national associations and other organizations that provide products or services to insurance agencies.
To advertise contact PIA of Nebrask and Iowa – Executive Director, Cathy Klasi at (402) 392-1611.
Advertise
Register online for PIA of Nebraska & Iowa education: Click here or call (402) 392-1611
Education
• Tailored Coverage for PIA Members with Standard & Enhanced Forms
• Fairness and Competitive Pricing
• Policyholder Services, Our Highest Priority
• Stability of Your E&O Market
• Ownership in Your E&O Program with Direct Input from You
We’re not just another agent’s E&O insurer, We’re your insurer.
www.pia-pro.com
For more information and a quote, find your state PIA affiliate association at:
A Main Street E&O Solution for Main Street PIA Agents Designed by and for PIA Agents
PIA Membership must be in good standing at all times. This brochure is not intended to provide full coverage details. A complete listing of these coverages including exclusions and limitations can be found in the policy forms. If differences exist between these summaries and the policy forms, the policy forms will govern. The policies may vary or be unavailable in some states.
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